account manager

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customer experience consultant Jobs in Mumbai

customer experience consultant

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key accounts manager (e-commerce)

client relationship manager

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title -
 
 CA Solutions Manager
 
 
 
 Place of work
 
 &ndash; Mumbai
 
 
 
 Business Unit
 
 -
 
 Function
 
 - Retail Liabilities
 
 
 
 Job Purpose
 
 
 
 "Support to Frontline Retail Sales Team, to guide on Digital Products - viz.. NACH, UPI &amp; Virtual Accounts &amp; assist solution activation.
 
 
 Build up CASA Balances
 
 
 Enhance Solution Active customers."
 
 
 
 Responsibilities
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Identify potential clientele for Digital Solutions - NACH, UPI, Virtual Accounts &amp; related API
 </li>
 <li>
 Knowledge share on digital products for frontline to drive Solution attachment
 </li>
 <li>
 Process simplification that makes customer on-boarding &amp; transacting experience easy
 </li>
 <li>
 Work closely with the NSM - Retail Solutions to develop sales strategy
 </li>
 <li>
 Drive Current Account balance build-up with Solution led acquiring. Generate CMS Fee Income.
 </li>
 <li>
 Domain Knowledge mandatory (KYC, On-boarding, RBI guidelines, understanding of CMS products).
 </li>
 <li>
 Structuring tasks - managing tasks, upholding standards &amp; focused on producing output
 </li>
 <li>
 Previous relevant minimum experience of 3 years in Product Sales Manager role &amp; high value client handling.
 </li>
 <li>
 Acquire &amp; manage high value Liability relationship by meeting clients on a daily basis &amp; pitching Retail CMS Solutions.
 </li>
 <li>
 Drive product development &amp; marketing initiatives as part of central product team
 </li>
 <li>
 Entrepreneurial mindset to build the business ground up and subsequently scale it up rapidly by meeting clients on a daily basis."
 
 
 </li>
 </ul>
 
 Managerial &amp; Leadership Responsibilities
 
 
 
 Not Applicable
</div>

Product Sales Manager-Retail CMS

National Payments Corporation Of India (NPCI)

<div>
 
 
 
 About the Role -
 
 
 
 
 The Relationship Manager will be responsible for managing and strengthening partnerships with Technology Service Providers (TSPs) within the NBBL ecosystem. This role focuses on driving business growth through strategic collaboration, ensuring seamless integration and compliance, and aligning partner initiatives with NBBL&rsquo;s regulatory and strategic objectives.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Act as the single point of contact for managing end-to-end relationships with TSPs.
 </li>
 <li>
 Drive partner onboarding, technical integration, and operational excellence.
 </li>
 <li>
 Identify new business opportunities and contribute to ecosystem expansion.
 </li>
 <li>
 Collaborate with internal teams (Product, Tech, Ops, Risk) for issue resolution and partner success.
 </li>
 <li>
 Monitor partner performance, analyze KPIs, and present actionable business insights.
 </li>
 <li>
 Ensure strict adherence to NBBL and RBI guidelines across all engagements.
 </li>
 </ul>
 
 
 
 
 
 Preferred candidate profile
 
 
 <ul>
 <li>
 Graduate in Engineering or Business; MBA preferred.
 </li>
 <li>
 3-6 years of experience in fintech, payments, or partner management.
 </li>
 <li>
 Strong understanding of APIs, BBPS, UPI, and payment systems.
 </li>
 <li>
 Excellent communication, stakeholder management, and analytical skills.
 </li>
 <li>
 Familiarity with AI-driven tools and ability to leverage AI insights for business development, partner engagement, and performance optimization.
 </li>
 </ul>
</div>

NBBL - Associate / Senior Associate - Relationship Manager

Paras Lubricants Limited

<div>
 
 Palco is hiring a Business Development Manager to drive growth for our Contract Manufacturing (Lubricants) division. The role focuses on acquiring new B2B clients, expanding market presence, and managing key accounts across industries.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 &bull; Identify and onboard new clients for contract manufacturing, toll blending, and private labelling
 
 
 &bull; Build and manage relationships with OEMs, distributors, and industrial customers
 
 
 &bull; Lead proposals, pricing discussions, and contract finalization
 
 
 &bull; Work closely with production and R&amp;D teams to deliver client requirements
 
 
 &bull; Track market trends and meet sales targets
 
 
 
 
 
 
 Required Experience &amp; Skills
 
 
 
 
 
 
 &bull; 10+ years in B2B sales or business development
 
 
 &bull; Experience in lubricants, chemicals, or petroleum preferred
 
 
 &bull; Strong communication, negotiation, and client management skills
 
 
 
 
 
 Interested candidates may send their updated resume via
 
 
 WhatsApp at +91
 
 9205111816
 
 or Email at hr@palco.co.in
 
 
 Subject Line:
 
 Application for
 
 
 Business Development Manager - Contract Manufacturing (Lubricants)
 
 
 
 
 
</div>

Business Development Manager - Contract Manufacturing (Lubricants)

Lenovo

<div>
 We are Lenovo. We do what we say. We own what we do. We WOW our customers.
 
 
 Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
 
 
 This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
 
 
 
 Building and Maintaining Relationships
 
 : Developing strong, long-lasting relationships with clients to ensure their satisfaction and loyalty
 
 
 <ul>
 <li>
 Point of Contact: Acting as the primary point of contact for all client-related matters
 </li>
 <li>
 Negotiating Contracts: Handling contract negotiations and closing agreements to maximize profits
 </li>
 <li>
 Client Communication: Addressing client queries and identifying new business opportunities among existing customers
 </li>
 <li>
 Collaboration: Working closely with internal teams (like Customer Service and Product Development) to ensure the timely and successful delivery of solutions according to customer needs
 </li>
 <li>
 Sales and Reporting: Preparing sales reports and meeting sales quotas while keeping clients engaged with the company's products and services
 
 
 </li>
 </ul>
 
 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
 
</div>

Client Manager

Swiggy

<div>
 
 About The Team
 
 
 
 
 Swiggy Dineout
 
 is building India&rsquo;s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride!
 
 
 Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save upto 40% on their dining bills when they pay their restaurant bills using the dineout feature on the Swiggy app Using the Dineout feature on the Swiggy app, users can discover and avail the best deals and discounts at restaurants, cafes, bars, and pubs in their city. Users can search for their favourite restaurants based on various parameters such as cuisine, location, price range, and availability.
 
 
 For customers, our vision is to become their default app for all their dining-out occasions. We intend to do so by building a full stack solution for them to discover restaurants they might like, make a table reservation, make payment, and avail the best discounts/value across restaurants.For restaurants, our vision is to become their de facto platform of choice to grow their dine-in business. We aspire to do so by becoming the most cost-efficient marketing channel for them to build their brand, drive demand and acquire &amp; engage customers.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Sign Contracts with restaurants and handle inquiries from existing and new clients
 </li>
 <li>
 Gather sales lead from the market and approach restaurants actively for conversion
 </li>
 <li>
 Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same (such as discounting constructs, adding images &amp; descriptions in the menu, reducing cancellation etc)
 </li>
 <li>
 Grow revenue for Swiggy Dineout through upselling, cross-selling, Ads investment, and other channels as may be applicable
 </li>
 <li>
 A person has to complete sales reporting activities for Swiggy, including competition intelligence, keeping track of partner visits, and recent trends in the city which he or she manages
 </li>
 <li>
 Should be able to handle potential clients when on the field as the first in command
 </li>
 <li>
 The individual will be responsible for their hired City and will be required to move and set base in the City.
 
 
 </li>
 </ul>
 
 Desired Skills
 
 
 
 <ul>
 <li>
 Knowledge of e-commerce activities or how the food delivery industry works (Not mandatory)
 </li>
 <li>
 Confident, Pleasing, and a go-getter personality
 </li>
 <li>
 Decent communication skills in English &amp; Effective local language skills are mandatory
 </li>
 <li>
 Should have basic numerical skills (Eg. growth degrowth)
 </li>
 <li>
 Good Negotiation and influencing skills
 </li>
 <li>
 Self-motivated and driven by targets.
 </li>
 <li>
 Knowledge of MS Office or a similar suite is a plus
 
 
 </li>
 </ul>
 "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law
</div>

Account Manager

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Associate Manager-Acquisition(Current Account
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

Explore 153+ Client relationship manager in Mumbai this December. Find roles across top companies and apply now to boost your career.

153 client relationship manager jobs IN Mumbai

Product Sales Manager-Retail CMS

NBBL - Associate / Senior Associate - Relationship Manager

Business Development Manager - Contract Manufacturing (Lubricants)

Client Manager

Account Manager

Associate Manager-Acquisition (Current Account)

Associate Manager-Acquisition (Current Account)