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client service executive

Yousef Al-Rajhi Group

<h3>Job Title: Client Support Executive</h3>&nbsp;📍 Location: Riyadh, Saudi Arabia 🕒 Employment Type: Full-Time &nbsp;<h3>About the Role</h3>&nbsp;We are seeking a proactive and customer-focused Client Support Executive to join our team. The ideal candidate will be responsible for managing client relationships, ensuring excellent service delivery, and acting as the primary point of contact for client inquiries and support. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced logistics and supply chain environment. &nbsp;<h3>Key Responsibilities</h3>&nbsp;<ul><li>Serve as the main contact for clients, addressing inquiries, requests, and service issues in a timely and professional manner.</li><li>Coordinate with internal departments (operations, transport, warehouse, and finance) to ensure smooth execution of client requirements.</li><li>Maintain accurate client records, contracts, and communication logs.</li><li>Prepare and share regular updates, reports, and performance summaries with clients.</li><li>Handle client complaints and provide effective solutions to ensure customer satisfaction.</li><li>Support the sales and business development team in managing ongoing client accounts.</li><li>Follow up on client payments, service renewals, and feedback.</li><li>Maintain strong knowledge of company services, logistics operations, and customer support procedures.</li><li>Contribute to continuous improvement initiatives and suggest ways to enhance client experience. &nbsp;</li></ul><h3>Qualifications &amp; Experience</h3>&nbsp;<ul><li>Bachelor’s degree in Business Administration, Logistics, or a related field.</li><li>2–4 years of experience in client servicing, customer support, or account management (preferably within logistics, supply chain, or related industries).</li><li>Excellent communication and interpersonal skills in English (Arabic is an advantage).</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in MS Office and CRM systems.</li><li>Positive attitude, team player, and able to work under pressure. &nbsp;</li></ul><h3>What We Offer</h3>&nbsp;<ul><li>Competitive salary package.</li><li>Dynamic and supportive work environment.</li><li>Opportunities for career development and professional growth.</li></ul>

Client Support Executive

BLS International

Role OverviewThe Customer Service Executive will be responsible for delivering exceptional customer service and support to applicants visiting our Riyadh center. The role requires a professional with a background in travel and tourism, fluency in Arabic and English, and the ability to manage customer interactions efficiently, ensuring compliance with company and client standards.Key Responsibilities&middot; Welcome and assist applicants with accurate information and professional guidance throughout the process.&middot; Review and verify documents as per company and client requirements.&middot; Manage application entry, appointment scheduling, and payment processing.&middot; Handle customer inquiries and resolve issues promptly and courteously.&middot; Coordinate with internal teams and external stakeholders for smooth operations.&middot; Ensure adherence to confidentiality and data protection protocols.&middot; Prepare daily operational and customer interaction reports.&middot; Support continuous improvement initiatives and uphold service excellence standards.Required Qualifications &amp; Experience&middot; Education: Bachelor&rsquo;s degree or equivalent qualification (preferably in Travel &amp; Tourism, Business Administration, or related field).&middot; Experience: Minimum 3 years of experience in customer service within the travel, tourism, or visa services sector.&middot; Languages: Fluency in Arabic and English (mandatory).&middot; Availability: Must be able to join immediately.&middot; Location: Based in Riyadh, KSA.Key Skills &amp; Competencies&middot; Strong communication and interpersonal skills.&middot; Excellent customer handling and problem-solving abilities.&middot; Attention to detail and ability to work under pressure.&middot; Professional demeanor with a service-oriented attitude.&middot; Proficient in MS Office and general computer applications.Why Join BLS International&middot; Opportunity to work with a globally reputed organization.&middot; Professional and multicultural work environment.&middot; Career growth opportunities within an expanding global network.Job Type: Full-timePay: &#65020;4,000.00 - &#65020;5,000.00 per month

Customer Service Executive- Female

Role OverviewThe Customer Service Executive will be responsible for delivering exceptional customer service and support to applicants visiting our Riyadh center. The role requires a professional with a background in travel and tourism, fluency in Arabic and English, and the ability to manage customer interactions efficiently, ensuring compliance with company and client standards.Key Responsibilities&middot; Welcome and assist applicants with accurate information and professional guidance throughout the process.&middot; Review and verify documents as per company and client requirements.&middot; Manage application entry, appointment scheduling, and payment processing.&middot; Handle customer inquiries and resolve issues promptly and courteously.&middot; Coordinate with internal teams and external stakeholders for smooth operations.&middot; Ensure adherence to confidentiality and data protection protocols.&middot; Prepare daily operational and customer interaction reports.&middot; Support continuous improvement initiatives and uphold service excellence standards.Required Qualifications &amp; Experience&middot; Education: Bachelor&rsquo;s degree or equivalent qualification (preferably in Travel &amp; Tourism, Business Administration, or related field).&middot; Experience: Minimum 3 years of experience in customer service within the travel, tourism, or visa services sector.&middot; Languages: Fluency in Arabic and English (mandatory).&middot; Availability: Must be able to join immediately.&middot; Location: Based in Riyadh, KSA.Key Skills &amp; Competencies&middot; Strong communication and interpersonal skills.&middot; Excellent customer handling and problem-solving abilities.&middot; Attention to detail and ability to work under pressure.&middot; Professional demeanor with a service-oriented attitude.&middot; Proficient in MS Office and general computer applications.Why Join BLS International&middot; Opportunity to work with a globally reputed organization.&middot; Professional and multicultural work environment.&middot; Career growth opportunities within an expanding global network.Job Type: Full-timePay: &#65020;4,500.00 - &#65020;5,000.00 per month

Customer Service Executive

InnovationTeam

<div>The Customer Success Executive acts as the single point of contact (SPOC) for operational interactions between Innovation Team and Client stakeholders (Section Managers, Directors, HR, and Operations). The role ensures seamless client experience by managing timesheet processes, approvals, payroll offsets, and support on client internal tools, while also addressing employees&rsquo; operational queries.
Purpose of the Role
To strengthen customer satisfaction and operational continuity by bridging communication between client teams, employees, and internal departments (Account Management, HR, Operations, Finance, and Fulfilment). The CSR ensures that all client-facing operational deliverables (e.g., timesheets, internal tool migrations, campaigns) are completed on time, accurately, and in compliance with client processes and ITC policies.
Key Responsibilities
Timesheet &amp; Billing Support<ul><li>Prepare consolidated timesheets for employees based on internal systems of InnovationTeam as well as time capturing systems from client&rsquo;s side.</li><li>Circulate timesheets to employees for self-verification and comments &amp; send them to Client Section Managers for approvals before deadlines. Track and follow up with Client approvers for pending timesheet confirmations. Maintain mapping of employees and Client approvers (Section Manager, Director). Update Operations for any changes in client hierarchy</li><li>Coordinate with Finance for Delivery Notes (DN) preparation and follow-up with client&rsquo;s GM approval by liaising with account management.</li><li>Work on automating the process with the help of Technology department</li></ul>
Payroll Coordination<ul><li>Liaise with HR to flag unapproved or rejected hours for payroll offset (loss of pay)</li><li>Ensure synchronization between approved hours and HR payroll processing deadlines</li></ul>
Client System Support<ul><li>Act as the support contact for client&rsquo;s internal tools (Availo, Gates, etc.).</li><li>Facilitate onboarding of new employees into client systems.</li><li>Coordinate with Client&rsquo;s IT Helpdesk for tool-related technical issues</li></ul>
Client Ad-hoc Requests<ul><li>Support client campaigns (e.g., golden image migration, tool migrations, compliance checks).</li><li>Track completion of campaign tasks by relevant employees.</li><li>Escalate non-compliance or delays to Customer Success Manager.</li></ul>
Employee Support (Operational)<ul><li>Address employee queries regarding onboarding, access issues, attendance discrepancies, or client system usage.</li><li>Route requests to respective departments (HR, IT, Admin, etc.) for resolution and to client departments.</li><li>Maintain employee communication logs for traceability.</li></ul>
Reporting &amp; Documentation<ul><li>Maintain records of client communications, timesheet cycles, and escalations.</li><li>Prepare weekly and monthly dashboards on client satisfaction, approval rates, and SLA adherence</li></ul>
Data &amp; Documentation management<ul><li>Ensure proper data repository management and document preparation for all processes.</li><li>Maintain organized folders for timesheets, approvals, and communications per client and month.</li><li>Ensure all records are retrievable for audits and client reviews.</li></ul>
Continuous Improvement<ul><li>Maintain records of client communications, timesheet cycles, and escalations.</li><li>Prepare weekly and monthly dashboards on client satisfaction, approval rates, and SLA adherence.</li><li>Be open to evolving responsibilities as client processes expand. The role may include additional tasks in the future to enhance customer experience and operational excellence</li></ul>
Required Skills &amp; Competencies<ul><li>Customer Communication, Problem Solving, Collaboration, Cultural Awareness, Process Orientation, Stake Holder Management, Data Accuracy &amp; Attention to details &amp; Tools proficiency.</li><li>Customer Service Mindset and Resourcefulness to proactively solve client or employee issues with minimal supervision.</li></ul>
Qualifications &amp; Experience
Bachelor&rsquo;s degree in Business Administration, Operations, or a related field.
4 - 6 years of experience in a Customer Success / Operations Support / Client Service role, preferably within IT or telecom outsourcing.
Prior experience handling timesheet-based billing or is a strong advantage.</div>

Customer Success Executive

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
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 Service Support &amp; Troubleshooting
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 Provide Level 1 support for telecom voice, data, and IP-based services.
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 Diagnosing &amp; follow up network, transmission, and switching-related incidents within SLA.
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 Work closely with teams for escalations and root cause analysis.
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 Collaborate with internal and external stakeholders to deliver customer-focused outcomes.
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 Provide expertise in vendor and third-party management to support service delivery.
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 Customer &amp; Stakeholder Support
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 Interface with cross-functional teams (NOC, Data center, field operations) to ensure seamless service support.
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 Provide detailed reports on incidents, problem resolution, and service performance.
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 Process &amp; Documentation
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 Maintain accurate documentation of network diagrams, configurations, and incident reports.
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 Contribute to knowledge base and best practices for faster resolution.
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 Ensure adherence to ITIL processes (Incident, Problem, Change Management).
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 Prepare technical documentation, reports, and operational guidelines.
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 Continuous Improvement
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 Analyze recurring issues and propose permanent solutions.
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 Participate in compliance checks and network optimization initiatives.
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Customer Service Executive - Network Operations & Support

BLACKSTONE MACHINERY TRADING LLC

Job Title: GENERATOR RENTAL SALES EXECUTIVELocation: Riyadh, KSAJob Type: Full TimeSalary: Competitive / Base on ExperienceVisa: SponsoredJob Summary:The Rental Generator Executive is responsible for managing and expanding the generator rental business by handling customer inquiries, preparing rental offers, and coordinating equipment delivery and collection. The role focuses on sales coordination, customer service, and rental operations support. An engineering background is not required, as full product and technical training will be provided.Key Responsibilities:<ul><li>Manage rental inquiries and prepare quotations according to client requirements.</li><li>Coordinate with logistics and service teams for delivery, installation, and return of generators.</li><li>Maintain proper records of rental contracts, quotations, and client communication.</li><li>Develop and maintain strong relationships with existing and new clients.</li><li>Ensure all rental documentation is properly completed and approved.</li><li>Monitor equipment availability and support scheduling to ensure maximum utilization.</li><li>Follow up on payments and contract renewals with clients.</li><li>Provide after-rental customer support and handle any client concerns promptly.</li><li>Prepare periodic sales and rental activity reports for management review.</li></ul>QUALIFICATIONS:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field preferred</li><li>2&ndash;4 years of experience in sales, customer service, or equipment rental.</li><li>Experience in generator or machinery rental is an advantage.</li><li>Excellent communication and negotiation skills in English (Arabic is an added advantage).</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Valid Saudi driving license preferred.</li></ul>Job Type: Full-timePay: &#65020;3,000.00 - &#65020;4,500.00 per monthApplication Question(s):<ul><li>Are you located in Riyadh KSA now?</li><li>Are you available immediately?</li><li>Do you accept the salary range for this position?</li></ul>

Generator Rental Sales Executive

Dussmann-Ajlan & Bros

Responsibilities <ul><li>Manage day-to-day operations of facilities to ensure optimal functionality and safety.</li><li>Develop and implement maintenance strategies for landscaping and agricultural areas.</li><li>Identify the service delivery gaps of the FM service provider and develop an improvement plan to meet client expectations.</li><li>Manage the facility management service provider on behalf of the client, including but not limited to performance evaluations, technical guidance, gap analysis, O&M monitoring, training, and cost control.</li><li>Lead a detailed asset condition survey to estimate replacement costs and develop tender documents for asset replacement.</li><li>Support client for tender stage support, document review, installation inspections, T&C witnessing and taking over the assets.</li><li>Develop and support the project team in developing facility management policies, procedures, and other ad hoc documents for the client.</li><li>Evaluate the technical and commercial documents from the FM service provider and the client.</li><li>Manage VVIP sites and maintain standard facilities management operations and maintenance.</li><li>Develop and implement facility management strategies that align with client objectives and industry best practices.</li><li>Oversee landscaping projects, including design, installation, and maintenance.</li><li>Conduct training sessions for clients and FM service providers' staff on best practices and standards in facility management.</li><li>Conduct comprehensive assessments of existing facilities and systems.</li><li>Provide expert advice to clients regarding facility operations and management.</li><li>Ensure adherence to aesthetic standards and environmental sustainability practices.</li><li>Assess and implement agricultural practices that enhance productivity and sustainability.</li><li>Design and manage systems for irrigation, drainage, and soil management.</li><li>Coordinate with contractors, landscape architects, and agricultural specialists.</li><li>Ensure all landscaping and agricultural activities comply with local regulations and safety standards.</li><li>Monitor expenditures and report on financial performance.</li><li>Provide expert advice to clients on landscaping designs, agricultural enhancements, and facility management.</li><li>Conducted site assessments and developed tailored solutions based on client needs.</li><li>Lead and train facility management teams, ensuring high performance and adherence to best practices.</li></ul> Seniority level <ul><li>Executive</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Consulting</li></ul> Industries <ul><li>Facilities Services</li></ul>Referrals increase your chances of interviewing at Dussmann-Ajlan & Bros by 2xGet notified about new Landscaper jobs in Riyadh, Saudi Arabia.

FMMA Agricultural/Landscaping Engineer

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