account coordinator- subtitling client services Jobs in Mangaluru

account coordinator- subtitling client services

account manager

associate consultant

centre coordinator

client servicing/account coordinator Jobs in Mangaluru

client servicing/account coordinator

client servicing account coordinator

Deluxe

<div>
 
 
 Global - Order Manager
 
 
 
 
 Bangalore - Account Coordinator -CS, OM
 
 
 
 
 
 
 
 
 
 
 About the Role:
 
 As the Order Manager, you will play a crucial role within Client Services, responsible for processing client orders efficiently and accurately. You will be responsible for day-to-day order entry processing and operations, ensuring timely turnaround and delivery of client requests. This role will report to the Order Manager, Lead / Team Lead.
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 
 <ul>
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 Responsible for complex orders from entry to completion, ensuring accuracy and timeliness throughout the process. This includes data entry, tracking due dates, assessing asset workability, and working in close collaboration with stakeholders.
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 Conduct thorough validation of workflows to ensure processes are efficient, effective and compliant with company and client standards and requirements.
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 Serve as a point of contact for Title or Project Leads, providing regular updates on order status and escalating any issues or concerns as needed.
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 Own setting up and coordinating projects in our proprietary cloud-based platforms for Fulfillment &amp; Localization services. Setting up projects on ONE / SNL and Sfera and sending out work requests to the production teams.
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 Ensuring that files are completed on a timely manner by liaising with Production. Workability of assets and follow up with the Client on missing/erroneous assets eg: scripts, proxies.
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 Set up POA for all atypical projects involving other teams. Ensure that production teams and external freelance resources are clearly and accurately informed of all client requirements for each project and comply with the requirements.
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 Collaborate with Production teams, freelancers and territory affiliates regarding project status and requirements, obtaining and circulating all necessary information.
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 Collaborate with Billing or Pre-Billing teams as necessary to ensure accuracy in the billing of completed work. Verify all services rendered are properly documented and billed according to established structure and client agreements.
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 Responsible for data management in core internal systems (Sfera, ONE) or client systems, ensuring all relevant information is accurately recorded and maintained. Regularly audit data to identify discrepancies/errors and take corrective action as needed.
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 Order and project execution/ ownership of subtitling, mastering, dubbing, fulfillment, audio, GFX and other workstreams as necessitated by client request.
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 Project planning for change management and maintain clear communication on changed project plans to downstream teams.
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 Other duties, projects as assigned.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 
 
 <ul>
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 2-5 years&rsquo; experience across client services/order management.
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 Proven experience in order management &amp; processing of project milestones in localization, content distribution &amp;/or E2E post-production environments.
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 Proven experience in managing orders in proprietary and 3rd party systems.
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 Experience in managing project milestones based on workability, production capacity, and client due dates.
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 Ability to meticulously review orders, documentation, and data throughout end-to-end order management process.
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 High level attention to detail for ensuring quality and accuracy in orders.
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 Strong collaborative mindset with a focus on teamwork. Experience working with cross-functional teams both locally and globally.
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 Proven ability to build and maintain strong relationships with internal and external stakeholders.
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 In-depth understanding of post-production processes, including marketing campaign execution. Familiarity with industry standards and best practices.
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 Efficient in managing time and tasks effectively, with ability to prioritize competing demands while meeting deadlines.
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 Skilled in escalation management and crisis resolution.
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 Comfortable and skilled in working with data, with ability to effectively interpret, synthesize and integrate complex data into systems.
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 Exceptional verbal and written communication skills.
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 Willing to work night shifts or rotational shifts as per business requirement.
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 Ability to multi-task and take on varied tasks and strong organizational skills. Ability to work under pressure and work towards achieving team goals. High degree of commitment to work. High performance standards.
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 Pro-active attitude, actively problem solve, or actively employ problem-solving techniques simultaneously ability to remain calm and focused under pressure.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Note:
 
 This is client interaction role and not Finance &amp; Accounts role.
 
 
 
 Transport:
 
 free pick-up and drop facility from your residence to work and back.
 
 
 
 Meals:
 
 Breakfast, Lunch and dinner will be served in the facility.
 
 
 
 Candidate should be open for Night shift
 
 
 
 
</div>

Client Servicing/Account Coordinator

<div>
 Job
 
 
 Account Coordinator- Subtitling Client Services
 
 
 
 Description
 
 
 
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 Designation: Accounts Coordinator/ Client Services Executive
 
 
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 </ul>
 
 Roles And Responsibilities
 
 
 
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 Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
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 Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
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 Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
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 Create, maintain and communicate to client project timelines and budgets.
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 Prepare and communicate pricing quotes and estimates with client.
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 Ensure Billing and Revenue Tracking is maintained weekly.
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 Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations.
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 Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management.
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 Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions.
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 Act as a lead in supporting and resolving internal and external issues and challenges in a timely manner and distributing work across the department.
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 Working with Account Coordinators to ensure day to day production is running effectively.
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 Ensure Account Coordinators maintain a current and accurate understanding of all work-in-progress that has been initiated.
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 Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required.
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 Provide feedback/guidance to Account Coordinators to ensure team performs as expected.
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 Provide regular guidance to teams to ensure daily objectives are being met, both with internal operation teams and client requests.
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 Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client.
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 Forecast and track key account metrics.
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 Communicate regularly with client regarding project performance metrics.
 
 
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 </ul>
 Create and implement department policies and procedures (SOP and SLAs) ensuring Deluxe delivers high quality and on-time deliverables.
 
 
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 Initiate corrective action process as needed.
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 Collaborate with Production Teams to meet deadlines, find efficiencies, resolve issues, and determine resource needs to meet/exceed client expectations.
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 May be responsible for educating and advising client about new services offered.
 
 
 </li>
 </ul>
 
 Note
 
 
 
 <ul>
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 This is client interaction role and not Finance &amp; Accounts role.
 </li>
 <li>
 Transport - free pick-up and drop facility from your residence to work and back.
 </li>
 <li>
 Meals - Breakfast, Lunch and dinner will be served in the facility.
 </li>
 <li>
 Candidate should be open for Night shift.
 
 
 </li>
 </ul>
 has context menu
</div>

Account Coordinator- Subtitling Client Services

DViO Digital

<div>
 Job Title: Growth Consultant
 
 
 Location: Bengaluru (On-site)
 
 
 Department: Brand Services
 
 
 Experience: 2-4 years
 
 
 
 About The Role
 
 
 
 We are looking for an Growth Consultant with a strong grasp of digital marketing fundamentals, especially in performance marketing, paid media, and SEO. In this role, you will support the planning and execution of highperforming campaigns, collaborate closely with internal teams, and contribute to client success through datadriven insights and proactive coordination.
 
 
 
 What You&rsquo;ll Do
 
 
 
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 Support account leads in managing day-to-day client communication and coordination.
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 Assist in the development of digital strategies aligned with client objectives&mdash;spanning paid media (Google Ads, Meta, LinkedIn), SEO, and content marketing.
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 Execute and monitor paid campaigns, track KPIs, and suggest optimizations to improve performance.
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 Work closely with creative, media, SEO, and analytics teams to ensure smooth campaign execution.
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 Help prepare performance reports and contribute insights to improve campaign outcomes.
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 Coordinate timelines, deliverables, and status updates across internal and client teams.
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 Keep updated with digital trends, tools, and platform updates to inform internal and client discussions.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 2-4 years of experience in digital marketing, account management, or client servicing (preferably in an agency environment).
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 Exposure to managing or assisting with performance marketing campaigns across Google, Meta, and LinkedIn.
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 Basic understanding of SEO and hands-on familiarity with tools like Google Analytics, Google Ads, and Meta Ads.
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 Comfortable using CRM or nurturing tools like Hubspot, Lead Squared, etc.
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 Strong communication skills and attention to detail.
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 Organized, adaptable, and able to work on multiple projects simultaneously.
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 Collaborative mindset with a willingness to learn and grow within a fast-paced team environment
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 </ul>
</div>

Growth Consultant

Zeta

<div>
 
 Zeta is a Next-Gen Banking Tech company that empowers Banks and FinTechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
 
 
 Our flagship processing platform - Zeta Tachyon - is the industry&rsquo;s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud &amp; risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
 
 
 Zeta is actively working with the largest Banks and FinTechs in multiple global markets transforming customer experience for multi-million card portfolios.
 
 
 Zeta has over 1700+ employees - with over 70% roles in R&amp;D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @
 
 www.zeta.tech
 
 ,
 
 careers.zeta.tech
 
 , Linkedin, Twitter
 
 
 
 
 
 
 About Genesis:
 
 Genesis is Zeta's Marketing Centre of Excellence. We work alongside Zeta&rsquo;s business units, leadership, and select external clients to deliver high-impact creative, digital, and communication solutions. Our capabilities span brand strategy, design, content, digital marketing, events, and web engineering. As part of Zeta, we move fast, partner deeply, and deliver work that drives business outcomes.
 
 
 
 
 
 
 About the Role:
 
 As an Associate - Account Management, you&rsquo;ll be the face of the Marketing Centre of Excellence for your assigned accounts. You&rsquo;ll partner closely with internal and external clients, understand their priorities inside-out, manage day-to-day requirements, and make sure projects land with impact. You&rsquo;ll own relationships end-to-end&mdash;turning needs into clear briefs, coordinating delivery across teams, and ensuring quality and timelines are never in doubt.
 
 
 
 
 
 
 Responsibilities
 
 
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 Client Partnership
 
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 Act as the primary point of contact for assigned accounts.
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 Build strong, trust-based relationships by understanding business goals and challenges.
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 Spot opportunities to add value and push work forward.
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 </ul>
 
 
 
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 Briefing &amp; Requirement Management
 
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 Gather clear, actionable requirements from clients.
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 Translate business needs into concise, on-point briefs.
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 Manage timelines, deliverables, and approvals with discipline.
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 </ul>
 
 
 
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 Cross-Function Coordination
 
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 Work across Genesis&rsquo; capabilities:
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 Creative Design: Branding, visual identity, campaign design.
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 Content &amp; Copywriting: Marketing messaging, articles, scripts, presentations.
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 Digital Marketing: Paid media, performance campaigns, social.
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 Web Engineering: Landing pages, portals, campaign microsites.
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 Events &amp; Experiences: Internal and external event execution.
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 Keep all teams aligned on goals, timelines, and quality standards.
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 </ul>
 
 
 
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 Creative &amp; Communication Delivery
 
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 Oversee campaign assets, marketing materials, and communication outputs.
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 Ensure work is on-brand, consistent, and tied to business objectives.
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 Drive structured, efficient feedback loops.
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 </ul>
 
 
 
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 Client Satisfaction &amp; Reporting
 
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 Track CSAT for your accounts and act on insights.
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 Hold regular check-ins to strengthen relationships.
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 Share periodic performance and progress reports.
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 </ul>
 
 
 
 
 
 Skills
 
 
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 Strong communication and relationship-building skills.
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 Ability to manage multiple stakeholders and priorities.
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 Detail-oriented with a problem-solving mindset.
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 Familiarity with creative workflows is a plus.
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 </ul>
 
 
 
 
 
 Experience and Qualifications
 
 
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 1&ndash;2 years in account management, client servicing, or business partnership roles in a creative or marketing environment.
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 </ul>
 
 
 
 
 
 Equal Opportunity
 
 
 
 Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success
 
 
 
</div>

Associate/Sr Associate - Marketing

LTIMindtree

<div>
 
 
 
 Description
 
 
 
 
 We are seeking a talented Social Media Coordinator to join the Integrated Media and Performance Analytics Digital team The Social Media Coordinator will focus on AWMs activation and management of superior social media experiences to maximize client engagement through the promotion of our brand thought leadership and product messaging The candidate will partner with the Integrated Media team to report on the performance of our various social media initiatives
 
 
 This role will assist with the distribution of content created within Private Bank and Asset Management to drive greater brand and product recognition The individual should possess strong project management skills and datal skills
 
 
 
 
 Key responsibilities
 
 
 
 <ul>
 <li>
 Receive proper approvals for the library content via email to appropriate stakeholders
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 Upload Private Bank and Asset Management content to curate a robust library the sales organization and other stakeholders can leverage on their LinkedIn pages
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 Track measure and report on the effectiveness of our social efforts through weekly monthly quarterly and ad hoc reporting
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 </ul>
 
 
 
 Core competencies
 
 
 
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 Multitasker ability to work on many different projects at once with attention to detail on all
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 Measurement and reporting build processes to track and measure progress within our social footprint
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 </ul>
 
 Attention to detail demonstrate solid organizational skills and the ability to accurately manage large volumes of information
 
 
 
 
 Qualifications
 
 
 
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 Knowledge of social media platforms Facebook Twitter LinkedIn Instagram WeChat etc and management tools Hearsay Sprinklr Hootsuite Salesforce com etc and content management systems
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 Experience in the financial services industry private bank or asset management a plus
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 </ul>
 
 
 
</div>

Social Media Coordinator

airtel

<div>
 
 
 
 Job Summary:
 
 
 
 
 We are seeking a highly motivated and customer-focused Relationship Manager to handle our corporate service accounts. This role is responsible for maintaining strong relationships with key corporate clients, ensuring high levels of client satisfaction, and driving retention and growth through effective service delivery and cross-functional coordination.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Serve as the primary point of contact for assigned corporate clients, ensuring timely and effective communication.
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 Build and maintain strong, long-term relationships with key stakeholders and decision-makers within client organizations.
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 Understand client business needs and align company solutions and services to meet those requirements.
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 Coordinate with internal departments (sales, operations, support, finance, etc.) to ensure seamless service delivery and issue resolution.
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 Monitor account health, proactively identify risks, and drive initiatives to improve customer satisfaction and account retention.
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 Prepare and present account performance reports, usage analytics, and Face to Face Monthly service reviews.
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 Identify upselling and cross-selling opportunities in coordination with the sales team.
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 Handle escalations professionally and ensure timely closure of client concerns.
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 Keep abreast of industry trends and client developments to proactively suggest relevant solutions.
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 </ul>
 
 
 Key Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 2&ndash;5 years of experience in relationship management, preferably in a B2B or corporate services environment.
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 Excellent communication, Presentation, interpersonal and negotiation skills.
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 Strong problem-solving abilities and attention to detail.
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 Customer-first mindset with a proactive approach to service.
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 Ability to work independently and manage multiple client accounts effectively.
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 Proficient in CRM software and Microsoft Office.
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 Proficient in Microsoft Excel and PowerPoint
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 Professional and presentable appearance
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 2 Wheeler and Driving license is mandatory
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 The role requires willingness to travel to client locations as needed.
 </li>
 </ul>
</div>

Relationship Manager

IQVIA India

<div>
 
 
 Project Role:
 
 Market Research Analyst
 
 
 
 Work location:
 
 Bangalore
 
 
 
 Industry Experience:
 
 Pharma
 
 
 
 Work Timing: 6:30pm to 3:30 am (US Shift)
 
 
 
 
 
 
 
 Overview:
 
 
 
 Manages and creates contracted deliverables and revenue generating requests for clients. Builds, establishes and maintains effective business relationships with clients to support their questions and requests as their day-to-day contact. Partners with clients to derive optimum value from IQVIA Global products and services by explaining and expanding the usage of current IQVIA deliverables while identifying revenue opportunities within existing clients. Researches, analyses and responds to client inquiries that are complex and non-routine. Conducts product/services and process training for clients and other employees. Facilitate service meetings established by contract and client. Partners with the account manager to identify client business issues and provide solutions. Represent IQVIA on external client projects.
 
 
 
 
 
 T
 
 he role of a Market Research analyst:
 
 
 <ul>
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 Manage Pharma accounts purchasing GMI offerings
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 Ensures fulfilment of contract specifications or possibly ad-hoc requests for assigned pharma accounts
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 Partners with clients to derive optimum value from IQVIA products and services while identifying revenue opportunities
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 Research, analyze and respond to client inquiries that may be very complex and non-routine
 </li>
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 Partners with account manager to identify client business issues and provide solutions
 </li>
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 Conducts product, service and process training for clients and IQVIA employees
 </li>
 <li>
 Active participant within recurring client facing service meetings
 </li>
 <li>
 Client focused, flexible, able to multitask, excellent time management skills and a team player who is also able to work independently
 </li>
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 Day-to-day contact builds, establishes &amp; maintains effective business relationships with client to support their questions &amp; requests.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's Degree Preferred
 </li>
 <li>
 Five (5) years of related work experience Preferred
 </li>
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 Knowledge of the concepts, practices and procedures of the client service representative field - Required
 </li>
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 Knowledge of IQVIA products Preferred
 </li>
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 Pharmaceutical experience Preferred
 </li>
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 Meeting facilitation, presentation and training experience
 </li>
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 Proficiency in PC applications, such as Excel
 </li>
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 Ability to communicate effectively with various levels in the organization (written and oral) and to manipulate large transactional databases
 </li>
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 Good business acumen
 </li>
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 Demonstrates problem solving, analytical and expert customer service skills
 </li>
 <li>
 Demonstrates ability to develop and maintain relationships in a diverse business environment and to understand complex concepts and processes quickly
 </li>
 </ul>
 
 
</div>

Market Research Analyst

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