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client success manager

Terracotta Outsourcing

<div>
 
 We are seeking a dynamic and client-focused
 
 Manager &ndash; Key Accounts &amp; Customer Success
 
 to lead our Key Account Management team and ensure the delivery of exceptional service to our clients across
 
 EOR, Staffing, and Outsourcing
 
 solutions. Based in Abu Dhabi, this role is responsible for driving client satisfaction, retention, and account growth while ensuring smooth coordination with the Operations department for service delivery.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Team Leadership &amp; Performance
 
 
 <ul>
 <li>
 Lead, mentor, and manage a team of Key Account Managers (KAMs).
 </li>
 <li>
 Set clear KPIs and performance targets for the team, ensuring service excellence and account growth.
 </li>
 <li>
 Provide coaching and training to enhance client management skills and commercial acumen.
 </li>
 </ul>
 
 
 Client Relationship Management
 
 
 <ul>
 <li>
 Serve as the escalation point for key client concerns and ensure swift resolution in collaboration with Operations.
 </li>
 <li>
 Foster strong, long-term relationships with clients by understanding their business needs and aligning solutions accordingly.
 </li>
 <li>
 Monitor client satisfaction levels and proactively address potential risks to retention.
 </li>
 </ul>
 
 
 Account Growth &amp; Commercial Support
 
 
 <ul>
 <li>
 Drive account expansion by identifying upsell and cross-sell opportunities across EOR, staffing, and outsourcing services.
 </li>
 <li>
 Partner with the business development team during onboarding, proposals, and renewals to ensure a seamless client journey.
 </li>
 <li>
 Support pricing discussions, contract renewals, and client presentations.
 </li>
 </ul>
 
 
 Service Delivery Oversight
 
 
 <ul>
 <li>
 Work closely with the Operations department to ensure client requirements are executed accurately and on time.
 </li>
 <li>
 Monitor SLA adherence, quality standards, and delivery timelines, escalating issues where needed.
 </li>
 <li>
 Provide feedback from clients to internal teams to continuously improve service models.
 </li>
 </ul>
 
 
 Reporting &amp; Insights
 
 
 <ul>
 <li>
 Track account performance, client retention, and revenue growth, preparing regular reports for senior leadership.
 </li>
 <li>
 Analyze client trends, identify risks, and recommend strategies for improvement.
 </li>
 <li>
 Maintain oversight of team pipeline and workload distribution.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, HR, or a related field.
 </li>
 <li>
 8&ndash;10 years of experience in client success, account management, or customer-facing roles, with at least 3 years in a leadership capacity.
 </li>
 <li>
 Strong understanding of
 
 EOR, staffing, and outsourcing services
 
 .
 </li>
 <li>
 Excellent leadership, communication, and negotiation skills.
 </li>
 <li>
 Proven ability to manage client relationships at senior levels and drive account growth.
 </li>
 <li>
 Proficient in CRM systems, MS Office, and reporting tools.
 </li>
 </ul>
 
 
 Preferred
 
 
 <ul>
 <li>
 Prior experience in a recruitment, outsourcing, or HR services company.
 </li>
 <li>
 Knowledge of UAE labor law and workforce solutions.
 </li>
 <li>
 Professional certifications in customer success, sales, or HR (e.g., CIPD, SHRM, CSMP).
 </li>
 </ul>
 
 
 
 
 
 What's on Offer
 
 
 <ul>
 <li>
 Competitive fixed salary + bonus + relocation allowance
 </li>
 <li>
 Career acceleration through structured growth plans
 </li>
 <li>
 Access to training, tools &amp; ongoing support
 </li>
 <li>
 Dynamic, collaborative team with strong purpose
 </li>
 <li>
 Opportunity to deal with top-tier clients
 </li>
 </ul>
</div>

Manager – Key Accounts & Customer Success (EOR, Staffing & Outsourcing)

Elite HRSP

About the RoleWe are seeking a bilingual Client Success Executive (English &amp; Arabic) based in the UAE, preferably in Abu Dhabi, to oversee the deployment and adoption of our clients' ERP, a next-generation HRMS platform. This is a 3-month contractual role with the possibility of extension based on performance and project needs.The Client Success Manager will serve as the primary liaison for clients during deployment, ensuring a seamless onboarding process, effective user adoption, and long-term client satisfaction. The role requires flexibility to attend on-site client meetings and collaborate closely with internal and client teams.Key Responsibilities&#9679; Deployment &amp; Onboarding<ul><li>Lead end-to-end client onboarding, data migration, and system deployment.</li><li>Conduct training workshops and support user adoption in both English and Arabic.</li><li>Ensure projects are delivered within agreed timelines and quality standards.</li></ul>&#9679; Client Relationship Management<ul><li>Serve as the primary point of contact for clients throughout deployment.</li><li>Address client queries, manage escalations, and provide proactive support.</li><li>Build strong relationships with HR leaders, GMs, and founders across client organizations.</li></ul>&#9679; Operational Support<ul><li>Travel to client offices (primarily in Abu Dhabi) as required.</li><li>Provide structured reports on deployment progress and client health.</li><li>Gather client feedback and channel it into product and process improvements.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, HR, IT, or related discipline.</li><li>2+ years&rsquo; experience in Client Success, Project Management, or HR Tech implementation, ideally with SaaS/ERP solutions.</li><li>Strong knowledge of HR processes, payroll, and compliance in the UAE.</li><li>Fluent in English and Arabic (spoken and written).</li><li>Based in the UAE, preferably Abu Dhabi.</li><li>Valid UAE driving license (mandatory).</li><li>Own visa (spousal/freelance) preferred; company sponsorship can be considered if required.</li><li>Flexible to travel to client sites as needed.</li></ul>Contract Details<ul><li>Type: 3-month contractual role (extendable).</li><li>Location: Abu Dhabi, with occasional travel across UAE.</li><li>Visa: Own visa (spousal/freelance) preferred.</li><li>Driving License: Mandatory for client visits.</li></ul>Key Competencies<ul><li>Strong bilingual communication and presentation skills.</li><li>Ability to manage multiple deployments with structured planning.</li><li>Customer-focused mindset with proactive problem-solving.</li><li>Tech-savvy with adaptability to HR/ERP technologies.</li></ul>What We Offer<ul><li>Opportunity to lead client success initiatives in a high-growth HR-tech SaaS.</li><li>Exposure to diverse industries and leading organizations in the UAE.</li><li>Competitive contractual package with potential for extension.</li><li>A collaborative and innovative startup environment.</li></ul>Job Type: Contract Contract length: 3 monthsPay: AED6,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>What is your current salary package?</li><li>What is your expected salary package?</li><li>Notice period?</li></ul>

Client Success Executive

Al Etihad Payments

<div>
 
 
 |Technical Support Specialist &ndash; Open Finance
 
 
 
 Al Etihad Payments empowers employees to work in an environment that best promotes their productivity and well-being, while providing high-quality workplace and fantastic professional experience.
 
 
 
 
 
 
 
 
 
 |Get to Know Us
 
 
 
 Al Etihad Payments is the UAE&rsquo;s designated retail payments entity, dedicated to developing and operating world-class infrastructure, standards, and solutions for the UAE Economy. Al Etihad Payments is a subsidiary of the Central Bank of the UAE, strongly supported by the UAE Government.
 
 
 Our employees are committed to work with licensed financial institutions and other payment service providers to foster innovation and deliver excellent financial services to all in the UAE, efficiently and without friction.
 
 
 Al Etihad Payments supports the government&rsquo;s objectives of a cashless society, national digitization, and the Central Bank of the UAE objective of being a top ten central bank globally.
 
 
 
 
 
 
 |Our Culture
 
 
 
 We are a collaborative, diverse and passionate group of individuals that works as one team. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across the payment&rsquo;s ecosyste
 
 m
 
 !
 
 
 
 
 
 
 |About the role
 
 
 
 The Customer Success Manager will act as the primary liaison between our technical teams and key external stakeholders, supporting Third Party Providers (TPPs) and Licensed Financial Institutions (LFIs) as they integrate with our Open Finance platform
 
 
 This role involves resolving integration challenges, coordinating with suppliers, and providing hands-on support to ensure a smooth onboarding experience. A strong understanding of the UAE banking ecosystem, a passion for technology, and the ability to communicate technical concepts clearly are essential for success
 
 
 
 
 
 
 |What You&rsquo;ll Do
 
 
 <ul>
 <li>
 
 Platform Understanding
 
 : Develop a deep understanding of the Open Finance platform and its underlying technologies
 </li>
 <li>
 
 Client Onboarding &amp; Integration Support
 
 : Serve as the primary point of contact for TPPs and LFIs throughout integration and post-launch, guiding them step-by-step through the Open Finance onboarding journey in alignment with their goals and timelines
 </li>
 <li>
 
 Proactive Customer Success Management
 
 : Anticipate client needs, identify potential roadblocks, and take a solutions-focused approach to ensure client satisfaction during onboarding and early adoption
 </li>
 <li>
 
 Training &amp; Enablement
 
 : Deliver client-facing training sessions, technical workshops, and platform walkthroughs to empower users and internal stakeholders with the knowledge needed to succeed
 </li>
 <li>
 
 Technical Support &amp; Issue Resolution
 
 : Respond to service desk queries, and collaborate with product, tech, and compliance teams to resolve platform-related challenges quickly and effectively
 </li>
 <li>
 
 Cross-Functional Collaboration
 
 : Work closely with technical, product and compliance teams to deliver unified client experience and resolve integration or platform-related issues effectively
 </li>
 <li>
 
 Continuous Improvement &amp; Feedback
 
 Loop: Gather and synthesize feedback from clients to drive platform enhancements, improve service delivery, and inform the product roadmap
 </li>
 <li>
 
 Documentation &amp; Resource Development: Create and maintain clear onboarding materials, user guides, FAQs, and internal handbooks to support a wide range of client profiles
 
 </li>
 </ul>
 
 
 
 
 
 |Minimum Qualificat
 
 i
 
 ons
 
 : Bachelor&rsquo;s Degree
 
 
 
 
 
 
 |Technical and Behavioral Skills
 
 
 <ul>
 <li>
 
 Experience &amp; Background
 
 : Prior experience in client onboarding, customer success, sales support, or technical support within the financial services or tech sector
 </li>
 <li>
 
 Organizational Agility
 
 : Ability to manage multiple client engagements, prioritize tasks efficiently, and work in a fast-paced, cross-functional environment
 </li>
 <li>
 
 Client-Centric Communication
 
 : Strong verbal and written English communication skills, with the ability to translate technical concepts into client-friendly language
 </li>
 <li>
 
 Technical Profic
 
 i
 
 ency
 
 : Familiarity with digital platforms, APIs, and financial technology systems is a strong plus. Ability to troubleshoot and escalate client issues effectively
 </li>
 <li>
 
 Problem-Solving Mindset
 
 : Analytical and proactive approach to resolving client challenges, with a focus on relationship-building and long-term client success
 </li>
 <li>
 
 Collaborative Attitude: Team-oriented mindset with a passion for delivering exceptional client experiences and contributing to a culture of continuous improvement
 
 </li>
 </ul>
 
 
 
 
 
 |Preferred Qualifications
 
 
 
 Preferably Bilingual (speaks English and Arabic fluently)
 
 
 
 
 
 
 |What you can expect from us
 
 
 <ul>
 <li>
 Modern work environment with level of flexibility.
 </li>
 <li>
 Dynamic and motivated team of colleagues working towards achieving UAE National Objectives.
 </li>
 <li>
 Competitive compensation package, including annual bonus and additional benefits like child educational allowance and annual flight tickets (where eligible).
 </li>
 <li>
 Comprehensive health insurance coverage.
 </li>
 </ul>
</div>

Technical Support   Specialist – Open Finance

Schneider Electric

<div>Job Description:
<div>
Are you driven by customer satisfaction and passionate about digital transformation in the IT and Data Center space? We are looking for a Customer Success Manager (CSM) to join our team and lead strategic customer engagements that ensure service excellence, contract renewals, and business growth.</div><div></div><div> 
Role Overview</div><div>
As a Customer Success Manager, you will be responsible for managing a portfolio of customers, ensuring they achieve their desired outcomes through our digital services (including SaaS) and recurring contracts. Your goal is to build strong relationships, drive customer satisfaction, and secure long-term partnerships.</div><div></div><div> 
Key Responsibilities</div> 
<div></div><ul><li>
Initiate the CSM journey with customers post-asset activation, including connected assets.</li><li>
Design and implement Customer Success Frameworks to reduce churn, increase renewals, and identify at-risk accounts.</li><li>
Develop and manage customer success plans using Totango, tracking tasks, timelines, and milestones.</li><li>
Conduct regular customer meetings to assess service utilization, gather feedback, and implement improvements.</li><li>
Collaborate with Sales, Project Management, and the Connected Service Hub to resolve customer issues and enhance satisfaction.</li><li>
Review and tailor analysis reports to meet customer needs and drive actionable insights.</li><li>
Identify and recommend opportunities for pull-through business from connected customers.</li><li>
Ensure timely renewal of contracts and onboarding of new assets.</li><li>
Support Secure Power Segment growth through technical expertise and business development.</li><li>
Coordinate with Subject Matter Experts and Account Managers to deliver a seamless end-to-end service journey.</li><li>
Contribute to monetization strategies through client visits, campaigns, and demand generation initiatives.</li><li>
Work with Sales, Marketing, and EcoXperts to execute coverage plans and meet operational and commercial KPIs.</li></ul>
Qualifications:
<div>
Qualifications &amp; Skills</div> 
<div></div><ul><li>
Bachelor&rsquo;s degree in Electrical, Mechanical, or a related field.</li><li>
6&ndash;8 years of experience in IT/Data Centers.</li><li>
Background in Project Management and Sales is advantageous.</li><li>
Strong technical and business acumen with the ability to quickly learn new software solutions.</li><li>
Excellent communication and customer journey mapping skills.</li><li>
Proven ability to work effectively in a matrixed, cross-functional environment.</li></ul>
About Our Company:<div></div> 
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values &ndash; Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork &ndash; starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric &ndash; apply today!
&euro;36 billion global revenue 
+13% organic growth 
150 000+ employees in 100+ countries 
#1 on the Global 100 World&rsquo;s most sustainable corporations<div></div><div> 
You must submit an online application to be considered for any position with us. This position will be posted until filled.</div><div></div><div> 
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and &lsquo;inclusion&rsquo; is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.</div><div> 
</div><div>At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here 
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.</div></div><div></div>

Customer Success Manager-Data Centers

noon

<div>
 
 
 Who are we?
 
 
 
 noon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We've built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashion&mdash;and we're just getting started.
 
 
 
 
 
 We are a team of dynamic professionals who are aggressively ambitious, rapidly scaling, and uniquely positioned to capitalize on the rapid adoption of e-commerce in the Middle East.
 
 
 
 
 
 We&rsquo;re on an unconventional mission, doing something that has never been done before. We are developing the future of online shopping, and we&rsquo;re looking for top talent to join us on our mission.
 
 
 
 
 
 
 About noon Food
 
 
 
 Noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. The most recent addition to the noon ecosystem, the noon Food mission is to revolutionize the F&amp;B delivery landscape, firmly putting the control and success back in the hands of retailers.
 
 
 
 
 
 
 What you'll do:
 
 
 <ul>
 <li>
 Manage a portfolio of small to medium sized restaurant partners.
 </li>
 <li>
 Maintain an outstanding relationship with our restaurant partners.
 </li>
 <li>
 Own and optimize catalog accuracy, in-store operations, growth initiatives, and provide everyday support.
 </li>
 <li>
 Conduct performance reviews with your accounts and identify opportunities to improve revenue and market share.
 </li>
 <li>
 Pitch and convince partners to participate in campaigns to grow their topline sales on noon Food
 </li>
 <li>
 Sharing monthly reports and own the success of your portfolio.
 </li>
 <li>
 Be a positive representative of noon Food and its brand in the market.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 <ul>
 <li>
 2-3 years of client management experience, preferably within a high growth company
 </li>
 <li>
 Excellent communication skills, written and verbal.
 </li>
 <li>
 Self-starter. Capable of driving towards targets every month and ability to meet deadlines.
 </li>
 <li>
 Good analytical skills. Ability to work on MS excel, CRM software.
 </li>
 <li>
 Fluency in English. Arabic language skills are an advantage.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 Noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

Specialist, Account Management  - Noon Food - Abu Dhabi

CHANEL

<div>
 
 Job Description
 
 
 
 Position based in Al Jimi Mall, Al Ain
 
 
 
 Your role @ Chanel:
 
 
 
 Reporting to the Boutique Manager, you will be part of the sales team within our Beauty Boutique (make-up, fragrances and skin-care), and you will contribute to creating a loyal client database by ensuring a unique and memorable experience is given to each client.
 
 
 
 
 Your main responsibilities
 
 
 
 
 are
 
 
 :
 
 
 
 
 
 To
 
 
 e
 
 
 mbody
 
 
 Chanel values and
 
 
 DNA:
 
 
 
 
 <ul>
 <li>
 Share solid knowledge of the brand, its heritage and know-how with clients as well as the team
 </li>
 <li>
 Co-create stories with and for clients, share the brand culture and blend it with the clients&rsquo; personal story
 </li>
 <li>
 Constantly follow latest Beauty trends and be pro-active in self-learning
 </li>
 <li>
 Be a brand ambassador by respecting our grooming guidelines at all times
 
 
 
 </li>
 </ul>
 
 To surpass client
 
 
 expectations:
 
 
 
 
 <ul>
 <li>
 Create a tailor-made experience, offer personalized solutions and ensure excellence in client service in accordance with Chanel&rsquo;s rituals and standards
 </li>
 <li>
 Ensure clients are welcomed in the expected manner in order to create a strong relationship with them and ensure brand loyalty
 </li>
 <li>
 Develop cross-selling among all categories in the boutique
 </li>
 <li>
 Handle client complaints and requests effectively and according to guidelines
 </li>
 <li>
 Build your own client database and consistently focus on clienteling alongside your Manager
 </li>
 <li>
 Actively participate in beauty events and workshops organized for clients
 
 
 
 </li>
 </ul>
 
 Boutique
 
 
 operation:
 
 
 
 
 <ul>
 <li>
 Ensure the Boutique is perfectly well maintained in respect to the VM guidelines
 </li>
 <li>
 Understand and participate in the operation of the Boutique and provide your Manager with appropriate reports
 </li>
 <li>
 Collaborate with others and contribute to building the success of the Boutique by achieving sales targets and KPIs
 
 
 
 </li>
 </ul>
 
 
 What you will bring:
 
 
 
 
 You are passionate about make-up and beauty overall and have a strong understanding of excellent client experience. You have strong interpersonal and communication skills, alongside a great sense of initiative and a intercultural approach.
 
 
 
 
 Requirements:
 
 
 
 
 You are a Beauty Advisor with at least 5 years of experience within a high-end or Luxury Retail environment.
 
 
 Fluency in English and/or Arabic
</div>

Beauty Advisor - Al Jimi Mall, Al Ain

Basatin Landscaping SPLLC

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 The Project Manager in the company plays a pivotal role in ensuring the successful execution of landscaping projects from inception to completion. This role involves planning, scheduling, and managing resources to deliver projects on time, within budget, and to the highest quality standards. By acting as the central point of communication between clients, internal teams, and subcontractors, the Project Manager ensures all stakeholders are aligned, and client expectations are met or exceeded. They are also responsible for identifying risks, resolving issues, and ensuring all work complies with safety and environmental regulations.
 
 
 
 
 
 In addition to operational duties, the Project Manager fosters strong client relationships and upholds the company&rsquo;s reputation for excellence in landscaping. They ensure that projects reflect the company&rsquo;s commitment to innovative design, sustainable practices, and outstanding customer service. Through effective leadership, problem-solving, and meticulous attention to detail, the Project Manager drives project success and contributes to the overall growth and success of the company.
 
 
 
 
 
 
 Roles, Responsibilities, Duties
 
 
 
 
 
 
 
 Project Leader
 
 
 
 Oversee all aspects of landscaping projects, ensuring they are executed on time, within budget, and to quality standards.
 
 
 
 
 
 
 Client Liaison
 
 
 
 Act as the primary point of contact for clients, ensuring their needs and expectations are understood and met
 
 .
 
 
 
 
 
 
 
 Team Coordinator
 
 
 
 Manage and direct teams, including designers, field crews, and subcontractors, to achieve project goals.
 
 
 
 
 
 
 Resource Manager
 
 
 
 Optimize the allocation of resources, including labor, materials, and equipment, for efficient project delivery.
 
 
 
 
 
 
 Compliance Overseer
 
 
 
 Ensure adherence to safety standards, environmental regulations, and company policies.
 
 
 
 
 
 
 Planning and Scheduling
 
 
 
 Create detailed project plans, schedules, and milestones, ensuring alignment with client expectations and budget constraints.
 
 
 Set realistic timelines for each phase of the project and monitor progress to prevent delays.
 
 
 
 
 
 
 Stakeholder Collaboration
 
 
 
 Work closely with designers to finalize creative concepts and ensure they align with client visions.
 
 
 Coordinate with suppliers, subcontractors, and internal teams to maintain seamless operations and timely delivery of materials.
 
 
 
 
 
 
 Budget Management
 
 
 
 Develop and manage project budgets, monitoring expenses to avoid cost overruns.
 
 
 Approve purchase orders, invoices, and other financial documents while maintaining cost control.
 
 
 
 
 
 
 On-Site Supervision
 
 
 
 Conduct regular site visits to oversee progress, address issues, and ensure compliance with safety and environmental standards.
 
 
 Lead teams in resolving unexpected challenges, such as adverse weather conditions or design modifications.
 
 
 
 
 
 
 Quality Assurance
 
 
 
 Perform quality checks at various stages of the project to ensure the work meets technical specifications, client expectations, and the company&rsquo;s standards.
 
 
 Document and address any deviations from the original plan or design.
 
 
 
 
 
 
 Education &amp; Qualification
 
 
 
 
 
 
 Bachelor&rsquo;s Degree
 
 
 Preferred fields: Landscape Architecture, Horticulture, Environmental Science, Civil Engineering, Construction Management, or a related discipline.
 
 
 
 
 
 A Master&rsquo;s degree in Project Management, Business Administration (MBA), or a specialized landscaping program can be an added advantage.
 
 
 
 
 
 
 Experience and Skills
 
 
 
 
 
 
 
 Industry Experience (No. of years)
 
 
 
 
 5 to 7 years
 
 
 
 
 
 
 
 Competencies and Skills
 
 
 
 
 Leadership and Team Management
 
 
 
 Ability to inspire and motivate team members, providing clear direction and fostering a collaborative environment.
 
 
 Experience in resolving conflicts and making decisive decisions to keep projects on track.
 
 
 
 
 
 
 Communication Skills
 
 
 
 Proficiency in conveying ideas and expectations clearly to clients, team members, and stakeholders.
 
 
 Active listening skills to understand client needs and team concerns.
 
 
 
 
 
 
 Organizational and Planning Skills
 
 
 
 Expertise in developing comprehensive project plans, including defining scope, setting timelines, and allocating resources effectively.
 
 
 Ability to manage multiple projects simultaneously, ensuring each progresses smoothly.
 
 
 
 
 
 
 Problem-Solving and Adaptability
 
 
 
 Skill in identifying potential issues early and developing effective solutions promptly.
 
 
 Flexibility to adapt plans as project dynamics change.
 
 
 
 
 
 
 Budgeting and Financial Management
 
 
 
 Competence in creating and managing project budgets, ensuring financial resources are used efficiently.
 
 
 Ability to monitor expenses and make adjustments to keep projects within financial constraints.
 
 
 
 
 
 
 Technical Proficiency
 
 
 
 Understanding of landscape design principles, horticulture, and construction processes.
 
 
 Familiarity with design software and tools relevant to landscape architecture.
 
 
 
 
 
 
 Client Relationship Management
 
 
 
 Skill in building and maintaining strong relationships with clients, ensuring their expectations are met and addressing any concerns.
 
 
 Ability to communicate project progress and outcomes effectively to clients.
 
 
 
 
 
 
 Risk Management
 
 
 
 Capability to assess potential risks and develop mitigation strategies to minimize impact on project timelines and outcomes.
 
 
 Proactive approach to identifying and addressing safety concerns on-site.
 
 
 
 
 
 
 
 
 
 Time Management
 
 
 
 Strong ability to prioritize tasks and manage time effectively to ensure deadlines are met.
 
 
 Efficient scheduling of labor, equipment, and materials to avoid delays.
 
 
 
</div>

Project Manager

Explore 1504+ Client success manager in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.

1504 client success manager jobs IN Abu Dhabi

Manager – Key Accounts & Customer Success (EOR, Staffing & Outsourcing)

Client Success Executive

Technical Support Specialist – Open Finance

Customer Success Manager-Data Centers

Specialist, Account Management - Noon Food - Abu Dhabi

Beauty Advisor - Al Jimi Mall, Al Ain

Project Manager