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customer success specialist Jobs in Lahore

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customer support specialist Jobs in Lahore

customer support specialist

client success specialist

Inteliqo

<div>
 
 
 Job Summary
 
 
 
 We are seeking a highly motivated and customer-focused
 
 Client Success Specialist
 
 to join our team. In this role, you will be the primary point of contact for our clients post-sale, ensuring they have a seamless onboarding experience, receive ongoing support, and achieve maximum value from our products/services. Your goal is to drive client satisfaction, retention, and growth through proactive relationship management.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as the main liaison between clients and internal teams, ensuring clear communication and expectations.
 </li>
 <li>
 Guide clients through onboarding and implementation, tailoring processes to their specific needs.
 </li>
 <li>
 Develop a deep understanding of clients&rsquo; business objectives and help them achieve success using our solutions.
 </li>
 <li>
 Monitor account health and proactively identify and address issues that could impact satisfaction or retention.
 </li>
 <li>
 Collaborate with Sales, Product, and Support teams to advocate for client needs and share feedback.
 </li>
 <li>
 Conduct regular check-ins, QBRs (Quarterly Business Reviews), and training sessions with clients.
 </li>
 <li>
 Track client engagement and usage metrics to identify upsell or expansion opportunities.
 </li>
 <li>
 Maintain accurate records of client interactions and activity in CRM systems (e.g., Salesforce, HubSpot, etc.).
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field.
 </li>
 <li>
 2+ years of experience in a client-facing role (Customer Success, Account Management, or similar).
 </li>
 <li>
 Strong communication, interpersonal, and problem-solving skills.
 </li>
 <li>
 Tech-savvy with the ability to quickly learn new tools and software.
 </li>
 <li>
 Experience with CRM systems and customer success platforms is a plus.
 </li>
 <li>
 Detail-oriented and highly organized with excellent time management.
 </li>
 <li>
 Empathetic and customer-centric mindset with a proactive approach.
 </li>
 </ul>
 
 
</div>

Client Success Specialist

Zameen.com

Zameen.com is Pakistan&rsquo;s leading real estate platform, revolutionizing the way people buy, sell, and rent properties across the country. With innovation at the core of what we do, we&rsquo;re committed to delivering world-class digital real estate solutions and an exceptional customer experience.We are now looking for a Customer Success Specialist to join our dynamic team in Lahore. This is an exciting opportunity to become part of a fast-paced, growth-oriented environment where your contributions truly make a difference.Key Responsibilities<ul><li>Act as the primary point of contact for assigned clients, ensuring a smooth onboarding experience and ongoing satisfaction</li><li>Build and maintain strong, long-lasting customer relationships</li><li>Understand client needs and help them get the most out of Zameen&rsquo;s products and services</li><li>Proactively address client concerns, resolve issues, and escalate when necessary</li><li>Collaborate with internal teams including Sales, Product, and Support to advocate for the customer</li><li>Track customer engagement and usage data to identify opportunities for upselling or improvement</li><li>Educate customers on new features, services, and best practices to ensure value realization</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field</li><li>1&ndash;3 years of experience in customer success, account management, or client-facing roles (preferably in tech, real estate, or digital services)</li><li>Strong communication and interpersonal skills</li><li>A problem-solving mindset with a customer-first attitude</li><li>Proficiency in using CRM tools and Microsoft Office</li><li>Ability to work well in a fast-paced, collaborative environment</li></ul>Why Join Zameen.com?<ul><li>Be part of the country&rsquo;s #1 real estate platform</li><li>Competitive salary and benefits</li><li>Opportunity to work with a passionate and forward-thinking team</li><li>Career growth in a rapidly scaling organization</li><li>A dynamic, inclusive, and learning-focused culture</li></ul>How to ApplyIf you're passionate about delivering excellent customer experiences and want to grow with an industry leader, we&rsquo;d love to hear from you.Send your resume to: mohsin.zafar@zameen.com Location: This position is based in Lahore, PakistanJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Success Specialist

Illumina Technology Solutions

<div>About Illumina Technology Solutions, LLC 
At Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.illuminatechnology.com 
About the role 
 
The Customer Success Specialist within the Customer Experience &amp; Growth (CXG) team for Business Applications plays a critical role in driving and delivering high-impact partner-facing events, such as the Dynamics 365 Solution Architect Bootcamps and related skilling events. These events are targeted at strategic partners (SIs and/or ISVs) working with Dynamics 365, Power Platform, and Copilot Studio/AI Agent development.
The primary objective is to enhance partner capability, drive product adoption, and boost customer success through best practice sharing, deep technical skilling, and alignment with product teams. This is a highly collaborative and cross-functional role involving coordination across internal product teams, FastTrack, solution architects, and external partners. 
Essential Functions 
 
Demand Generation &amp; Partner Registration<ul><li>
Develop and execute demand generation plans and recruitment strategies targeting qualified partner audiences.</li><li>
Manage partner event communications (invitations, RSVPs, agenda creation, etc.) and track engagement through registration lifecycle.</li><li>
Facilitate partner qualification, registration, and approval processes with timely communication.</li><li>
Track and report on registration status to internal stakeholders through weekly updates, v-team meetings, and email communications.</li></ul><h4 class="jobSectionHeader">
Content Management</h4><ul><li>
Partner with Product Teams and Solution Architects to develop event content by product track.</li><li>
Manage content schedules and milestones; ensure alignment with event timelines.</li><li>
Support presenters with templates, logistics, and review processes.</li><li>
Coordinate and manage office hours for content support.</li></ul><h4 class="jobSectionHeader">
End-to-End Event Planning &amp; Project Management</h4><ul><li>
Lead project planning, status reporting, and weekly cross-functional stand-ups.</li><li>
Maintain and execute against a detailed project timeline across all event workstreams.</li><li>
Collaborate with the FastTrack Team for pre-event operations including travel, venue, catering, and logistics.</li><li>
Ensure seamless onsite operations during 3-day bootcamps across regions (e.g., AV, room setup, catering, partner communications).</li><li>
Respond to and resolve real-time onsite issues.</li></ul><h4 class="jobSectionHeader">
Post-Event Wrap-Up</h4><ul><li>
Collect, analyze, and report on post-event survey feedback.</li><li>
Conduct internal debriefs to extract lessons learned and integrate into future planning.</li><li>
Deliver post-event reports, including participation metrics and recommendations for improvement.</li></ul><h4 class="jobSectionHeader">
Continuous Improvement</h4><ul><li>
Administer partner surveys and internal retrospectives to gather insights and ensure continuous program enhancement.</li><li>
Maintain partner satisfaction and program growth as key success metrics.</li></ul>
Required Qualifications 
 
Core Skills &amp; Competencies<ul><li>
Strong interpersonal, verbal, and written communication skills.</li><li>
Excellent organization and attention to detail.</li><li>
Self-motivated with proactive follow-up and project ownership.</li><li>
Capable of working independently and cross-functionally with diverse teams.</li><li>
Strong presentation and stakeholder engagement skills.</li><li>
Analytical mindset and adaptability to manage multiple priorities.</li></ul><h4 class="jobSectionHeader">
Preferred Experience</h4><ul><li>
Previous experience at Microsoft or with the Microsoft partner channel.</li><li>
Background as a Partner or Customer Success Manager.</li><li>
Experience in customer/stakeholder-facing relationship roles.</li><li>
Prior event management experience is a strong plus.</li><li>
Familiarity with Microsoft products, especially Dynamics 365, Power Platform, and Copilot Studio.</li><li>
Comfortable working 3&ndash;4+ hours during Pacific Time business hours.</li></ul> 
Performance Indicators<ul><li>
Partner satisfaction and feedback.</li><li>
Growth and expansion of the partner skilling program.</li><li>
Timely and effective cross-team communication and coordination.</li><li>
Execution excellence across logistics, content, and stakeholder engagement.</li></ul> 
We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status</div>

Naelaesthetics

At Tech BPO, we take pride in delivering top-quality services with innovation at the core of what we do. As a trusted leader in cost estimation services, we provide businesses across multiple industries with reliable, data-driven solutions that support smarter decision-making, efficiency, and profitability.We&rsquo;re looking for a Client Success Executive who will be the bridge between our clients and our internal teams, ensuring every client feels valued, supported, and successful in working with us.What You&rsquo;ll Do<ul><li>Be the primary contact for clients, offering proactive support and ensuring they&rsquo;re satisfied at every step.</li><li>Build strong, lasting relationships by understanding clients&rsquo; business goals and cost estimation requirements.</li><li>Regularly check in with clients to address concerns, resolve issues, and maintain trust.</li><li>Guide new clients through the onboarding process, ensuring a seamless start to their journey with us.</li><li>Provide expert guidance on cost estimation strategies, timelines, and expectations.</li><li>Collaborate closely with internal teams to make sure deliverables are accurate, timely, and aligned with client needs.</li><li>Track client projects to ensure smooth progress and effective communication throughout.</li><li>Act quickly to resolve challenges, coordinating with relevant teams as needed.</li><li>Gather client feedback to identify service improvement opportunities.</li><li>Share insights and suggestions with the Client Success Manager and other teams to enhance the overall client experience.</li><li>Recommend product or service enhancements based on client feedback and industry best practices.</li></ul>What We&rsquo;re Looking For<ul><li>1&ndash;2 years of experience in client success, account management, or customer support (experience in consulting or service-based industries preferred).</li><li>Background in cost estimation, construction, or related industries is a plus.</li><li>Strong verbal and written communication skills.</li><li>Excellent organizational and time-management abilities.</li><li>Comfortable handling multiple clients and projects at once.</li></ul>Why You&rsquo;ll Love Working With Us<ul><li>Provident Fund to help secure your future.</li><li>Health Insurance coverage for you and your family.</li><li>Performance-based incentives in dollars &ndash; your hard work truly pays off.</li><li>Appreciation Certificates to celebrate your milestones and achievements.</li><li>A supportive, growth-oriented environment with opportunities to sharpen your skills and gain international exposure.</li></ul>Job Type: Full-time, On-site Shift Timing: 6:00 PM &ndash; 3:00 AM (Night Shift), Monday to Friday Salary Range: PKR 70,000 &ndash; 100,000 Location: College Road, near Wapda Town, Township, LahoreJob Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Client Success Executive / BPO- Night Shift

Lumovy Technology Solutions

<div>
 
 About Illumina Technology Solutions, LLC
 
 
 
 At Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.illuminatechnology.com
 
 
 
 About The Role
 
 
 
 The
 
 
 Customer Success Specialist within
 
 
 the
 
 
 Customer Experience &amp; Growth (CXG)
 
 
 team for
 
 
 Business Applications
 
 
 plays a critical role in driving and delivering high-impact partner-facing events, such as the
 
 
 Dynamics 365 Solution Architect Bootcamps
 
 
 and related skilling events. These events are targeted at strategic partners (SIs and/or ISVs) working with
 
 
 Dynamics 365
 
 
 ,
 
 
 Power Platform
 
 
 , and
 
 
 Copilot Studio/AI Agent development
 
 
 .
 
 
 The primary objective is to enhance partner capability, drive product adoption, and boost customer success through best practice sharing, deep technical skilling, and alignment with product teams. This is a highly collaborative and cross-functional role involving coordination across internal product teams, FastTrack, solution architects, and external partners.
 
 
 
 Essential Functions
 
 
 
 
 
 Demand Generation &amp; Partner Registration
 
 
 
 
 <ul>
 <li>
 Develop and execute demand generation plans and recruitment strategies targeting qualified partner audiences.
 </li>
 <li>
 Manage partner event communications (invitations, RSVPs, agenda creation, etc.) and track engagement through registration lifecycle.
 </li>
 <li>
 Facilitate partner qualification, registration, and approval processes with timely communication.
 </li>
 <li>
 Track and report on registration status to internal stakeholders through weekly updates, v-team meetings, and email communications.
 
 
 </li>
 </ul>
 
 
 Content Management
 
 
 
 
 <ul>
 <li>
 Partner with Product Teams and Solution Architects to develop event content by product track.
 </li>
 <li>
 Manage content schedules and milestones; ensure alignment with event timelines.
 </li>
 <li>
 Support presenters with templates, logistics, and review processes.
 </li>
 <li>
 Coordinate and manage office hours for content support.
 
 
 </li>
 </ul>
 
 
 End-to-End Event Planning &amp; Project Management
 
 
 
 
 <ul>
 <li>
 Lead project planning, status reporting, and weekly cross-functional stand-ups.
 </li>
 <li>
 Maintain and execute against a detailed project timeline across all event workstreams.
 </li>
 <li>
 Collaborate with the FastTrack Team for pre-event operations including travel, venue, catering, and logistics.
 </li>
 <li>
 Ensure seamless onsite operations during 3-day bootcamps across regions (e.g., AV, room setup, catering, partner communications).
 </li>
 <li>
 Respond to and resolve real-time onsite issues.
 
 
 </li>
 </ul>
 
 
 Post-Event Wrap-Up
 
 
 
 
 <ul>
 <li>
 Collect, analyze, and report on post-event survey feedback.
 </li>
 <li>
 Conduct internal debriefs to extract lessons learned and integrate into future planning.
 </li>
 <li>
 Deliver post-event reports, including participation metrics and recommendations for improvement.
 
 
 </li>
 </ul>
 
 
 Continuous Improvement
 
 
 
 
 <ul>
 <li>
 Administer partner surveys and internal retrospectives to gather insights and ensure continuous program enhancement.
 </li>
 <li>
 Maintain partner satisfaction and program growth as key success metrics.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 
 
 Core Skills &amp; Competencies
 
 
 
 
 <ul>
 <li>
 Strong interpersonal, verbal, and written communication skills.
 </li>
 <li>
 Excellent organization and attention to detail.
 </li>
 <li>
 Self-motivated with proactive follow-up and project ownership.
 </li>
 <li>
 Capable of working independently and cross-functionally with diverse teams.
 </li>
 <li>
 Strong presentation and stakeholder engagement skills.
 </li>
 <li>
 Analytical mindset and adaptability to manage multiple priorities.
 
 
 </li>
 </ul>
 
 Preferred Experience
 
 
 
 <ul>
 <li>
 Previous experience at Microsoft or with the Microsoft partner channel.
 </li>
 <li>
 Background as a Partner or Customer Success Manager.
 </li>
 <li>
 Experience in customer/stakeholder-facing relationship roles.
 </li>
 <li>
 Prior event management experience is a strong plus.
 </li>
 <li>
 Familiarity with Microsoft products, especially Dynamics 365, Power Platform, and Copilot Studio.
 </li>
 <li>
 Comfortable working 3&ndash;4+ hours during Pacific Time business hours.
 
 
 </li>
 </ul>
 
 
 Performance Indicators
 
 
 
 
 <ul>
 <li>
 Partner satisfaction and feedback.
 </li>
 <li>
 Growth and expansion of the partner skilling program.
 </li>
 <li>
 Timely and effective cross-team communication and coordination.
 </li>
 <li>
 Execution excellence across logistics, content, and stakeholder engagement.
 
 
 </li>
 </ul>
 We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
</div>

THE ADVANTECH

Business Development - &ldquo;Turn Connections Into Clients &ndash; Join Us as a LinkedIn Specialist&rdquo;We are looking for a LinkedIn Specialist to drive growth for our software house, specializing in AI, Business Intelligence (BI), eCommerce, and Digital Marketing services.Your Role:<ul><li>Optimize company and leadership profiles for global visibility.</li><li>Create engaging content (case studies, client success, service highlights).</li><li>Run targeted LinkedIn Ads &amp; Sales Navigator campaigns to connect with CEOs, CTOs, and decision-makers.</li><li>Generate and nurture qualified leads that convert into long-term clients.</li></ul>Requirements:<ul><li>Proven LinkedIn marketing/lead generation experience in IT/software services.</li><li>Strong copywriting &amp; B2B content skills.</li><li>Expertise with LinkedIn Ads, Sales Navigator, and outreach automation tools.</li></ul>Be the face of our brand on LinkedIn and help us expand globally in the next-gen digital solutions space. Requirements:<ul><li>Excellent Communication Skills.</li><li>Minimum 3 to 5 years of experience working Experience with US clients related to IT services and products</li><li>Positive, energetic, and right attitude.</li><li>Ability to work in a team.</li><li>Good at handling pressure.</li><li>BS/MS in Marketing Computer Science, Engineering or a similar relevant field</li><li>Base Salary + Handsome Commission</li></ul>Job Types: Full-timeJob Type: Full-timePay: Rs16,931.00 - Rs170,000.00 per monthExperience:<ul><li>linkedin: 3 years (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In person

Business Development - “Turn Connections Into Clients – Join Us as a LinkedIn Specialist”

Atrium Solution Lahore

Atrium Solutions is seeking a Staff Augmentation Specialist to join our growing team. In this role, you will partner with clients to understand their staffing needs, source top IT professionals, and ensure seamless placements that drive business success.Key Responsibilities<ul><li>Identify and qualify IT talent to meet client requirements.</li><li>Manage the end-to-end recruitment and staffing process.</li><li>Build and maintain strong client and consultant relationships.</li><li>Ensure timely delivery and smooth onboarding of resources.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in HR, Business, or related field (preferred).</li><li>1&ndash;3 years of experience in IT staffing or recruitment.</li><li>Excellent communication and negotiation skills.</li><li>Proficiency with sourcing tools (LinkedIn Recruiter, job boards, etc.).</li><li>Target-driven with the ability to work in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives.</li><li>Professional growth and career advancement opportunities.</li><li>A supportive and collaborative team culture.</li></ul>If you&rsquo;re ready to grow your career in IT staffing and make an impact, apply now!Job Type: Full-timeApplication Question(s):<ul><li>Able to work in Night Shift ?</li><li>Able to work on site in Johar Town lahore?</li></ul>Work Location: In person

Staff Augmentation Specialist

Explore 839+ Client success specialist in Lahore this September. Find roles across top companies and apply now to boost your career.

839 client success specialist jobs IN Lahore

Client Success Specialist

Customer Success Specialist

Customer Success Specialist

Client Success Executive / BPO- Night Shift

Customer Success Specialist

Business Development - “Turn Connections Into Clients – Join Us as a LinkedIn Specialist”

Staff Augmentation Specialist