sales coordinator

administrative assistant

sales associate

customer service representative Jobs in Dubai

customer service representative

ac technician

client support associate

Driven Properties

<div>Driven Properties is seeking a Customer Support Associate to join our Customer Care team. The ideal candidate will act as the first point of contact for clients, ensuring every inquiry is handled professionally, efficiently, and with a customer-first mindset.
We are looking for a proactive communicator who can thrive in a fast-paced real estate environment, is comfortable handling multiple channels of communication, and has a passion for delivering excellent customer service while supporting our sales and leasing teams.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Client Communication &amp; Support<ul>
<li>Act as the first point of contact for customers via phone, email, live chat, and in-person.
</li><li>Respond to inquiries related to property listings, company services, tenancy, and processes.
</li><li>Provide property details from listing portals such as Bayut, Property Finder, and Dubizzle, ensuring accurate and timely information.
</li><li>Connect clients directly to agents for urgent property-related queries.
</li></ul>Lead Qualification &amp; Routing<ul>
<li>Qualify incoming leads by understanding client requirements, budget, and preferences.
</li><li>Route potential buyers/tenants to the appropriate property consultant or leasing agent for immediate assistance.
</li><li>Maintain an updated record of leads in the CRM system, ensuring accurate tracking and follow-up.
</li><li>Support the Sales and Leasing teams by ensuring hot leads are prioritized and acted upon quickly.
</li></ul>Issue Resolution<ul>
<li>Investigate and resolve customer complaints or service issues promptly and professionally.
</li><li>Liaise with relevant departments (Leasing, Sales, Property Management, Finance, etc.) to resolve client concerns.
</li><li>Escalate unresolved or complex cases to the Customer Care Manager while keeping ownership of follow-ups.
</li></ul>Administrative Support<ul>
<li>Process client service requests, tenancy documents, and status updates.
</li><li>Maintain accurate client files and service history records.
</li><li>Prepare regular reports on customer inquiries, lead conversions, and support performance.
</li></ul>Customer Experience Enhancement<ul>
<li>Collect and document customer feedback to improve service delivery.
</li><li>Contribute to FAQs, knowledge base updates, and process improvements.
</li><li>Promote company services by ensuring clients receive a smooth, positive experience from inquiry to deal closure.
</li></ul>Compliance &amp; Professionalism<ul>
<li>Ensure all customer communications and lead management comply with company policies and UAE real estate regulations.
</li><li>Handle client data with confidentiality and professionalism.
</li><li>Uphold high ethical standards and represent the company positively.</li>
</ul>Requirements<ul><li><ul>
<li>Prior experience in customer service or call center in real estate
</li><li>Excellent communication skills (verbal &amp; written) in English; Arabic or other languages are an advantage.
</li><li>Strong lead qualification and customer engagement abilities.
</li><li>Familiarity with property portals (Bayut, Property Finder, Dubizzle) is highly preferred.
</li><li>Proficiency in MS Office and CRM systems.
</li><li>Ability to multitask, prioritize, and work under pressure.
</li><li>Customer-centric mindset with a professional and approachable attitude.</li>
<li>Flexibility to adjust to rotating shifts, weekend schedules, and support other branches as needed.</li>
</ul></li></ul>Benefits<ul>
<li>Competitive salary.</li>
<li>Health insurance and other benefits as per UAE labor law.</li>
<li>Opportunities for career growth and development within the organization</li>
<li>Dynamic and collaborative work environment.</li>
<li>Training opportunities in the real estate sector.</li>
<li>Contribution to providing exceptional customer service and driving success in a leading real estate brokerage firm in Dubai.</li>
</ul>If you're passionate about creating exceptional customer service, have a keen eye for detail, and thrive in a collaborative environment, we'd love to welcome you to the Driven Properties team!</div>

Customer Support Associate HQ

Third Bridge Group Limited

<div>
 Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world&rsquo;s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,500+ employees located across twelve offices.
 
 
 
 Job Description
 
 
 
 
 Kickstart Your Career
 
 
 
 Looking to kick-start your career in a fast-paced, commercial role? Do you thrive in a results-oriented environment and work well under pressure? Are you driven, resilient and ambitious? If so, this could be the opportunity for you.
 
 
 Take our free virtual job simulation to experience the role firsthand!
 
 
 
 Please note, in applying to this role you are not applying to be a Consultant. Third Bridge is a market-leading investment research firm, we orchestrate and create research for our clients. This role is an Associate in Third Bridge and you'll be working with our Consulting Clients.
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Partner with clients &ndash; Help investors access the expert insights they need to evaluate investment opportunities.
 </li>
 <li>
 Recruit experts - Spend your day on the phone with top industry executives to find the most relevant matches for your clients.
 </li>
 <li>
 Hone your sales and negotiation skills &ndash; Pitch our products, build relationships, and drive revenue growth.
 </li>
 <li>
 Solve complex problems on the fly &ndash; Understand clients&rsquo; projects and new markets rapidly to identify relevant experts in minutes.
 </li>
 <li>
 Develop a founder&rsquo;s mindset &ndash; Innovate, adapt, and take ownership of your success.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Develop foundational commercial and client management skills: you'll hone a wide range of transferrable skills, including problem-solving, communication, and negotiation.
 </li>
 <li>
 Fast-track your growth: there is clear career advancement for strong performers into leadership roles within 2 years.
 </li>
 <li>
 Gain an introduction to a wide range of industries: connect daily over the phone with top experts in their fields.
 </li>
 <li>
 Competitive base salary of AED 200,000 with access to our uncapped bonus scheme after just 1 month. Plus an increase of AED 15,000 on your base salary upon performance milestone achievement (average timeframe is within the 1st year).
 </li>
 <li>
 Enjoy comprehensive benefits, including extensive coverage on health, dental and optical insurance
 </li>
 <li>
 Appreciate good work-life balance with 25+ vacation days, flex days, and work from anywhere for one month per year.
 </li>
 <li>
 Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What We Look For
 
 
 
 <ul>
 <li>
 Ambitious multitaskers who thrive under pressure and tight deadlines.
 </li>
 <li>
 Strong communicators who can build relationships and influence decision-makers.
 </li>
 <li>
 Problem solvers who love breaking down industries and thinking on their feet.
 </li>
 <li>
 Driven self-starters who embrace feedback and chase top performance.
 </li>
 <li>
 Curious minds eager to develop commercial, analytical, and leadership skills.
 
 
 </li>
 </ul>
 
 This is an early-career opportunity that requires a university degree with strong academic credentials and relevant experience.
 
 
 
 
 Additional Information
 
 
 
 
 Ready to Launch Your Career?
 
 
 
 Join a team that challenges, supports, and rewards your growth.
 
 Apply now!
 
</div>

Associate, Client Service (2025 Start)

Third Bridge

<div>Company Description 
Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world&rsquo;s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,500+ employees located across twelve offices. 
Job Description 
Kickstart Your Career
Looking to kick-start your career in a fast-paced, commercial role? Do you thrive in a results-oriented environment and work well under pressure? Are you driven, resilient and ambitious? If so, this could be the opportunity for you.
Take our free virtual job simulation to experience the role firsthand!
Please note, in applying to this role you are not applying to be a Consultant. Third Bridge is a market-leading investment research firm, we orchestrate and create research for our clients. This role is an Associate in Third Bridge and you'll be working with our Consulting Clients. 
What You&rsquo;ll Do<ul><li>
Partner with clients &ndash; Help investors access the expert insights they need to evaluate investment opportunities.</li><li>
Recruit experts - Spend your day on the phone with top industry executives to find the most relevant matches for your clients.</li><li>
Hone your sales and negotiation skills &ndash; Pitch our products, build relationships, and drive revenue growth.</li><li>
Solve complex problems on the fly &ndash; Understand clients&rsquo; projects and new markets rapidly to identify relevant experts in minutes.</li><li>
Develop a founder&rsquo;s mindset &ndash; Innovate, adapt, and take ownership of your success.</li></ul> 
Why Join Us?<ul><li>
Develop foundational commercial and client management skills: you'll hone a wide range of transferrable skills, including problem-solving, communication, and negotiation.</li><li>
Fast-track your growth: there is clear career advancement for strong performers into leadership roles within 2 years.</li><li>
Gain an introduction to a wide range of industries: connect daily over the phone with top experts in their fields.</li><li>
Competitive base salary of AED 200,000 with access to our uncapped bonus scheme after just 1 month. Plus an increase of AED 15,000 on your base salary upon performance milestone achievement (average timeframe is within the 1st year).</li><li>
Enjoy comprehensive benefits, including extensive coverage on health, dental and optical insurance</li><li>
Appreciate good work-life balance with 25+ vacation days, flex days, and work from anywhere for one month per year.</li><li>
Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.</li></ul> 

Qualifications 
What We Look For<ul><li>
Ambitious multitaskers who thrive under pressure and tight deadlines.</li><li>
Strong communicators who can build relationships and influence decision-makers.</li><li>
Problem solvers who love breaking down industries and thinking on their feet.</li><li>
Driven self-starters who embrace feedback and chase top performance.</li><li>
Curious minds eager to develop commercial, analytical, and leadership skills.</li></ul>
This is an early-career opportunity that requires a university degree with strong academic credentials and relevant experience. 
Additional Information 
Ready to Launch Your Career? 
Join a team that challenges, supports, and rewards your growth. Apply now!</div>

<div>
 
 Viu MENA is looking for a
 
 Customer Support Executive
 
 to join our team!
 
 
 
 
 
 If you have experience in the
 
 streaming industry
 
 , know your way around
 
 Zendesk
 
 and social media management tools &mdash;
 
 experience with Braze CRM is a strong plus
 
 &mdash; we&rsquo;d love to hear from you!
 
 
 
 
 
 We&rsquo;re looking for someone with a
 
 positive, energetic attitude
 
 and a passion for delivering great customer experiences.
 
 
 
 
 
 
 Your Role
 
 
 <ul>
 <li>
 Customer Support: Respond to customer queries promptly and engage with them using social media channels; collaborate across departments and technical team to address customers issues and complaints
 </li>
 <li>
 Social Media Monitoring: Monitor customer complaints on social media and provide assistance as needed
 </li>
 <li>
 Feedback Sharing: Share relevant customer feedback to contribute to the improvement of our offerings
 </li>
 <li>
 Multi-channel Management: Manage customer conversations across social media and all support channels.5. 6. 7. 8. Ensure Seamless Customer Experience: Drive a positive and seamless customer experience to enhance brand sentiment
 </li>
 <li>
 Product Knowledge Mastery: Develop an in-depth understanding of our offerings to provide informative support and personalized recommendations to customers
 </li>
 <li>
 Collaborative Improvement: Collaborate with customer-success and product teams to contribute to ongoing initiatives aimed at enhancing services and customer satisfaction
 </li>
 <li>
 Record Management: Maintain accurate records of customer interactions, documenting steps taken to efficiently resolve issues
 </li>
 </ul>
 
 
 
 
 
 
 
 
 To Succeed in this Role
 
 
 <ul>
 <li>
 BSc in Business management, IT, or relevant diploma from a reputable university.
 </li>
 <li>
 2-5 years&rsquo; experience in customers-facing roles with a proven track record of delighting customers and exceeding their expectations in a similar customer service/care role. Familiarity with digital native industry is considered a plus.
 </li>
 <li>
 Excellent writing and editing skills in Arabic and English.
 </li>
 <li>
 Experience using customer service software and remote support tools.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Strong multi-tasking abilities.
 </li>
 <li>
 Proficiency in using social media channels as a customer support channel; deep knowledge of social media trends, hashtags.
 </li>
 <li>
 Collaborate efficiently with cross-functional teams, particularly the Marketing team.
 </li>
 </ul>
 
 
</div>

Customer Support Executive

Confidential

<h2>Job Description – Associate / Relationship Manager / Senior Relationship Manager – Sales &nbsp;</h2>Job Objective To drive sales performance and maximize revenue by executing real estate sales transactions, building lasting client relationships, and ensuring exceptional customer service. The role’s scope and responsibilities expand based on experience and seniority, from supporting sales initiatives to independently managing high-value clients and international portfolios. &nbsp;<h3>Key Responsibilities &nbsp;</h3>All levels (core responsibilities): &nbsp;<ul><li>Manage and convert incoming leads into successful transactions as per the approved sales plan.</li><li>Negotiate and finalize terms of sales agreements in line with company policies.</li><li>Build and nurture strong relationships with brokers, agents, and clients to enhance customer satisfaction.</li><li>Maintain accurate and timely sales reports; review progress and recommend strategies to achieve targets.</li><li>Ensure all sales documentation and CRM entries are accurate and updated.</li><li>Generate and maintain a strong sales pipeline through networking, market research, and client engagement.</li><li>Conduct market surveys and provide insights on competitive trends.</li><li>Respond to client queries promptly and professionally.</li><li>Uphold compliance with company policies, rules, and HSE requirements. &nbsp;</li></ul>Role differentiations by level: &nbsp;🔹 Associate Relationship Manager – Sales &nbsp;<ul><li>Support senior colleagues in managing client accounts and negotiations.</li><li>Focus on lead qualification, client onboarding, and preparing sales documentation.</li><li>Contribute to market research and competitive analysis.</li><li>Gain exposure to cross-department collaboration (marketing, operations, finance). &nbsp;</li></ul>🔹 Relationship Manager – Sales &nbsp;<ul><li>Independently manage assigned client accounts and broker relationships.</li><li>Drive sales performance against individual and team targets.</li><li>Develop sales strategies for allocated assets and markets.</li><li>Provide advisory-level support to clients, ensuring trust and repeat business.</li><li>Act as a key point of contact for local and regional markets. &nbsp;</li></ul>🔹 Senior Relationship Manager – Sales &nbsp;<ul><li>Lead and manage a portfolio of high-value clients.</li><li>Mentor and support junior team members (Associates, RMs).</li><li>Develop and execute sales strategies for new markets.</li><li>Build strategic relationships with institutional brokers and corporate clients.</li><li>Represent the company at real estate exhibitions, forums, and events.</li><li>Provide market intelligence to senior management to shape business strategy. &nbsp;</li></ul>International exposure and ability to manage overseas clients is a strong addition for this role. &nbsp;<h3>Qualifications &nbsp;</h3><ul><li>Associate RM: Diploma or Bachelor’s degree in Business, Marketing, or related field.</li><li>Relationship Manager / Senior RM: Bachelor’s degree required; Master’s degree (MBA or similar) preferred. &nbsp;</li></ul><h3>Experience &nbsp;</h3><ul><li>Associate RM: 2–4 years of sales/customer service experience, preferably in real estate.</li><li>Relationship Manager: 5–7 years in real estate sales, with proven track record in managing accounts.</li><li>Senior RM: 8–12 years of sales experience, including 3–5 years in senior roles; international experience is an advantage. &nbsp;</li></ul><h3>Skills &amp; Competencies &nbsp;</h3><ul><li>Strong knowledge of real estate sales, property law, and market dynamics.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to inspire trust and confidence in clients and brokers.</li><li>Strong commercial awareness and numerical skills.</li><li>Confidence, maturity, and ability to work under pressure. &nbsp;</li></ul>For Senior RM: Leadership and mentoring capabilities; international exposure is an added value.&nbsp;Note: The scope of responsibilities and performance expectations will vary depending on the role level.

Associate Relationship Manager / Senior Sales Relationship Manager / Sales Relationship Manager

Nad Al Shiba Engineering Consultants

Business Development AssociateLocation: UAE Company: Nad Alshiba Engineering Consultants Experience: Minimum 5 years in business development or related rolesAbout Us:Nad Alshiba Engineering Consultants (NASEC) is a leading engineering consultancy offering innovative solutions across architecture, interior design, and engineering disciplines. We are seeking a motivated Business Development Associate to drive growth, expand our client base, and strengthen our market presence in the UAE.Key Responsibilities:<ul><li>Identify, qualify, and pursue new business opportunities in UAE markets.</li><li>Build and maintain strong relationships with clients, partners, and stakeholders.</li><li>Conduct market and competitor research to develop business strategies.</li><li>Assist in preparing technical and commercial proposals.</li><li>Develop marketing strategies and promotional materials.</li><li>Attend networking and industry events to promote NASEC&rsquo;s services.</li><li>Maintain accurate records of clients, leads, and business activities in the CRM system.</li><li>Support senior management in achieving company growth and revenue goals.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Architecture, Interior Design, Engineering, Business, Marketing, or related field.</li><li>Minimum 5 years of progressive experience in business development in the UAE.</li><li>Knowledge of UAE market conditions, industry trends, and competitor activities.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong analytical, organizational, and multitasking abilities.</li><li>Proficiency in Microsoft Office.</li><li>Ability to work independently and collaboratively in a dynamic environment.</li><li>Friendly, motivated, and client-focused personality.</li></ul>How to Apply: Send your updated CV to mansi@nadalshibaconsultants.comJob Type: Full-timeJob Type: Full-timeJob Type: Full-time

Business Development Associate

JD.COM

<div>
 <ul>
 <li>
 Handling customer complaints and troubleshooting issues with products or services
 </li>
 <li>
 Following up with clients or customers by phone, web chat or email to check that they&rsquo;re still satisfied with their purchases or services received
 </li>
 <li>
 Accessing databases to retrieve account information for customers
 </li>
 <li>
 Letting customers know about additional products or services that might benefit them
 </li>
 <li>
 Escalating queries and concerns when necessary
 </li>
 <li>
 Updating customer records following each contact
 </li>
 <li>
 Staying up to date on the latest products and services an organization provides
 </li>
 </ul>
 
 
 
 
 
 
 Skills Required :-
 
 
 
 
 1. Proficiency in English and Chinese;
 
 
 2. Customer service experience;
 
 
 3. Experience in warehousing or logistics preferred;
 
</div>

Customer Service Specialist

Explore 4812+ Client support associate in Dubai this September. Find roles across top companies and apply now to boost your career.

4812 client support associate jobs IN Dubai

Customer Support Associate HQ

Associate, Client Service (2025 Start)

Associate, Client Service (2025 Start)

Customer Support Executive

Associate Relationship Manager / Senior Sales Relationship Manager / Sales Relationship Manager

Business Development Associate

Customer Service Specialist