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clinic manager - surgery and dental clinics Jobs in Al Ayn

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clinic manager surgery and dental clinics

Kanad Hospital

<div><h3 class="jobSectionHeader">Description</h3>
The Clinic Manager provides operational and administrative leadership for Surgery and Dental Clinics, supporting a high‑volume, multidisciplinary ambulatory service. The role is accountable for patient flow, access, service quality, financial performance, and compliance with regulatory and accreditation standards (including JCI and DOH Abu Dhabi). 
The Clinic Manager works in close partnership with Head of Department and Charge Nurses, who retain full responsibility for clinical decision‑making and nursing practice. This role is explicitly non‑clinical and focused on operational excellence, access, and patient experience across multiple care models (scheduled, walk‑in, and semi‑urgent care). 
Key Responsibilities 
1. Operational Leadership 
Ensure 95% of continuity clinic patients are seen within 40 minutes of the later of scheduled appointment time or arrival (or triage completion for urgent care) through effective room allocation, staffing coordination, and provider schedule management. Ensure<ul><li> 95% of UCC patients are seen within 30 minutes (per JAWDA standards).</li><li>
Monitor real‑time patient flow dashboards and resolve same‑day bottlenecks.</li><li>
Coordinate with Patient Access Services to ensure front‑desk, call centre, scheduling, and registration workflows support seamless check‑in, triage, and check‑out across primary care, urgent care, and specialty clinics.</li><li>
Oversee provider documentation workflows, including standardized templates and approved AI tools, ensuring operational efficiency and regulatory (JCI, DOH, RCM) compliance.
</li>Publish provider schedules for clinics and inpatient coverage at least 3 months in advance, achieving<li> 95% schedule stability.
</li><li>Coordinate diagnostic and procedure workflows (e.g. ECG, stress testing, EEG, infusions, minor procedures) with relevant departmental leads to meet agreed turnaround times.</li></ul>
 2. Patient Experience &amp; Service Excellence 
<ul><li>Review patient experience data (complaints, compliments, PREMs, PROMs) monthly, identify trends, and implement corrective actions within 30 days.</li><li>
Resolve non‑clinical patient complaints within 2 business days, documenting outcomes and learning points.</li><li>
Maintain Net Promoter Score and patient satisfaction metrics at agreed targets across all clinic types. Review WhatsApp and google feedback on a monthly basis, following up on and addressing issues leading to dissatisfaction.</li><li>
Ensure clear wayfinding, communication, and escalation pathways for urgent care and specialty patients.</li></ul>
3. Quality, Safety &amp; Compliance (Non‑Clinical) 
<ul><li>Conduct daily administrative and environment‑of‑care (EOC) rounds, ensuring action items are closed within 14 days.</li><li>
Maintain continuous readiness for JCI and DOH inspections, focusing on access to care, patient rights, documentation, scheduling, and operational standards.</li><li>
Monitor provider documentation completeness and ensure 100% of encounters are correctly documented within 72 hours.
</li><li>Coordinate monthly operational, multidisciplinary meetings, tracking risks, incidents, trends, and improvement actions.</li></ul>
 4. Staff Leadership &amp; Development (Non‑Nursing) 
<ul><li>Directly manage administrative staff, CMAs, technicians, and allied non‑nursing personnel across clinics.</li><li>
Lead recruitment, onboarding, orientation, and annual performance reviews for all non‑clinical staff.</li><li>
Maintain 100% compliance with mandatory training requirements for non‑nursing staff.
</li><li>Implement monthly coaching and development plans to improve service quality, productivity, and staff engagement.
</li><li>Manage staff rosters, leave, and coverage to ensure unplanned overtime remains</li></ul>
 5. Financial &amp; Resource Management 
<ul><li>Support Heads of Department in developing, submitting, and tracking Operating and Capital Expenditure requests.</li>
Monitor coding and billing workflows to achieve<li> 95% clean‑claim submission rate, working with revenue cycle teams to close operational gaps.</li>
Lead initiatives to reduce patient no‑show and walk‑out rates by<li> 10% within 12 months.
</li><li>Track clinic productivity, visit volumes, and cost drivers, escalating risks to financial performance proactively.</li></ul>
 6. Scheduling &amp; Capacity Optimization 
<ul><li>Review and optimize provider templates and clinic schedules quarterly to maintain access targets:</li><li>
Routine primary care:</li></ul>
7. Communication &amp; Collaboration 
<ul><li>Organize monthly multidisciplinary clinic meetings, circulate minutes, and track actions to closure.</li><li>
Provide weekly performance reports to the Clinical Operations Director, covering volumes, access, KPIs, staffing risks, incidents, and improvement initiatives.</li><li>
Maintain and update clinic SOPs, operational workflows, escalation pathways, and business continuity plans.
</li><li>Partner closely with Clinical Leads and Charge Nurses, ensuring clear boundaries between clinical and operational accountability.</li></ul>
 8. Project &amp; Change Management 
<ul><li>Lead at least two operational improvement projects per year, with measurable outcomes (e.g. reduced waiting times, improved access, documentation efficiency).</li><li>
Manage operational readiness for new services, extended hours, pathway redesigns, and clinic expansions.</li><li>
Complete post‑implementation reviews within 30 days of major changes, documenting lessons learned and performance impact.</li></ul> 
 
<h3 class="jobSectionHeader">Qualification</h3> 
<ul><li>Hands-on leadership, and high competency with tech systems (MS365, SAP, etc.).</li><li>
Must Have Worked In: Healthcare or hospital supply chain settings&mdash;priority given to UAE experience.</li><li>
With UAE experience a plus</li><li>
Arabic language preferred</li><li>
Must Know:<ul><li>
Vendor and contract management (especially for medical consumables and capex)</li><li>
Strategic sourcing, RFP/Tender processes, and cost containment</li><li>
ERP systems (SAP preferred)</li><li>
Excel</li><li>
Stakeholder coordination across clinical, finance, and regulatory functions</li></ul></li></ul><h3 class="jobSectionHeader">
Experience</h3>
At least 3- 5 years in a managerial role specifically within supply chain with empirical evidence of continuous improvement outcomes</div>

Clinic Manager - Surgery and Dental Clinics

High Class Medical Center

e are seeking a highly skilled and dedicated Periodontist to join our premier dental clinic. This is an immediate opening for a DOH-certified professional looking to thrive in a modern, collaborative environment. We offer a highly competitive compensation package, flexible scheduling, and state-of-the-art facilities.Key Responsibilities:<ul><li>Provide comprehensive periodontal care, including non-surgical therapy and osseous surgery.</li><li>Perform advanced procedures such as soft tissue grafting and implant placement.</li><li>Manage and diagnose complex, multi-disciplinary clinical cases.</li><li>Collaborate closely with our in-house team of prosthodontists, oral surgeons, and general dentists to deliver integrated treatment plans.</li></ul>Requirements:<ul><li>Valid license from the Department of Health (DOH Certified).</li><li>Proven clinical experience in periodontics and implantology.</li><li>Strong communication skills and a team-oriented mindset.</li></ul>Job Details:<ul><li>Location: In-person (Al Ain)</li><li>Employment Type: Full-Time or Part-Time (Flexible schedule)</li><li>Benefits: Competitive compensation, modern working environment, and career growth</li></ul>الراتب المدفوع: AED١٫٠٠&nbsp;لكل ساعةموقع العمل: بشكل شخصي

Periodontist with Implant privilege

Apex Operations

<div>Location: Al Ain, UAE 
Employment Type: Full-Time 
Gender: Female<h3 class="jobSectionHeader">
About the Role</h3>
We are looking for a creative and professional Female Social Media Specialist to join a reputable dermatology clinic in Al Ain, UAE.
The ideal candidate will be responsible for managing the clinic&rsquo;s social media presence, creating engaging content, and capturing high-quality photos and videos for marketing purposes.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Manage and handle the clinic&rsquo;s social media pages professionally.</li><li>
Create engaging daily content for Instagram, TikTok, Snapchat, and other platforms.</li><li>
Capture high-quality photos and videos using a mobile phone.</li><li>
Edit videos and create creative designs using Canva and CapCut.</li><li>
Plan and schedule social media posts and campaigns.</li><li>
Coordinate with the clinic team to highlight services, offers, and patient experiences.</li><li>
Stay updated with social media trends and dermatology/aesthetic content ideas.</li><li>
Respond to basic social media inquiries and maintain page engagement.</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
Female candidates only.</li><li>
Based in Al Ain, UAE or willing to relocate.</li><li>
Proven experience as a Social Media Specialist or Content Creator.</li><li>
Experience in photography and videography using mobile phones.</li><li>
Strong skills in Canva and CapCut.</li><li>
Experience managing social media pages professionally.</li><li>
Experience in dermatology, aesthetic, or beauty clinics is highly preferred.</li><li>
Creative mindset with strong attention to detail.</li><li>
Good communication skills in English (Arabic is a plus).</li><li>
Presentable, organized, and up to date with social media trends.</li></ul><h3 class="jobSectionHeader">
What We Offer</h3><ul><li>
Competitive salary package.</li><li>
Professional and supportive work environment.</li><li>
Career growth opportunities within a reputable dermatology clinic.</li><li>
Creative and dynamic workplace.</li></ul></div>

Female Social Media Specialist

INFINITY HCMC

WE ARE LOOKING FOR ONLY UAE NATIONALS !!!Key Responsibilities:<ul><li>Patient Care:</li><li>Medical and Dental History Review</li><li>Medical and Dental Procedure Assistance:</li><li>Assist Dentists and Physicians</li><li>Instrument Preparation and Sterilization</li><li>Record Keeping and Documentation:</li><li>Maintain Patient Records</li></ul>Qualifications:<ul><li>Registered Nurse (RN) with a valid state license.</li><li>Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) certifications required.</li><li>Dental nursing certification or experience in a dental clinic is a plus.</li></ul>Experience:<ul><li>Previous experience in a dental or medical clinic setting is preferred.</li></ul>Skills:<ul><li>Strong clinical skills in patient assessment, medical and dental care, and emergency response.</li><li>Excellent communication skills to effectively educate and interact with patients, families, and the medical team.</li><li>Ability to multitask and prioritize in a busy clinical environment.</li></ul>Job Type: Full-timePay: From AED6,000.00 per monthWork Location: In person

REGISTERED NURSE (UAE Nationality Emirati)

KMC Medical Center

Qualifications<ul><li>Valid DOH Dental Nurse License</li><li>CSSD License/Certification (Preferred)</li><li>Minimum 2 years of dental experience</li><li>Experience in assisting oral surgeries and Implant Cases</li></ul>Roles &amp; Responsibilities<ul><li>Assist the dentist during dental procedures and surgeries</li><li>Prepare patients, instruments, and treatment rooms</li><li>Perform chairside assistance and maintain patient comfort</li><li>Sterilize and disinfect instruments as per DOH standards</li><li>Operate and monitor autoclave and CSSD equipment</li><li>Maintain sterilization records and infection control protocols</li><li>Ensure proper storage of sterile items and dental materials</li><li>Support inventory management and clinic cleanliness</li><li>Coordinate with the dental team for smooth daily operations</li></ul>Work Location: In person

Female dental Nurse with CSSD license - DOH

Alain International Medical Polyclinic

Job Title: Dental Receptionist / SalesLocation: Al Ain, UAEJob Type: Full-TimeJob Description:We are currently seeking a highly experienced Medical Receptionist to join our reputable Medical/Dental Polyclinic in Al Ain. The ideal candidate with a strong background in the medical/dental field, with a proven ability to manage front desk operations efficiently.Key Responsibilities:. Welcome and assist patients professionally.. Answer calls, WhatsApp messages, and schedule appointments.. Handle patient records and billing.. Maintain accurate patient records and ensure confidentiality.. Update insurance information in the clinic&rsquo;s system.. Verify insurance eligibility using the OpenJet Portal, especially for Daman and Thiqa health insurance providers.. Assist patients with understanding their insurance coverage, co-pays/patient share.. Follow up with leads and patient inquiries.. Promote dental treatments and membership/packages.. Coordinate with dentists and clinic staff.. Maintain excellent customer service experience.skills &amp; Qualifications:Languages: Fluent in English and ArabicGood computer knowledgeJob Type: Full-timeApplication Question(s):<ul><li>When Can You Join?</li><li>You Have Visa?</li></ul>Work Location: In person

Dental Receptionist / Sales ( ARABIC FEMALE)

AlAin Advanced dental centre

Job Description: We are looking for a dedicated and skilled General Practitioner (GP) Dentist to join our team at Al Ain Advanced Dental Center. The ideal candidate will have strong clinical skills, a passion for patient care, and the ability to work in a dynamic team environment. Arabic-speaking candidates are preferred to better serve our diverse patient base.Responsibilities:<ul><li>Provide high-quality general dental care to patients, including examinations, diagnostics, and treatments.</li><li>Perform routine dental procedures such as fillings, cleanings, and extractions.</li><li>Ensure patient comfort and address their concerns with professionalism and care.</li><li>Maintain accurate patient records and treatment plans.</li><li>Work closely with other team members to ensure the smooth operation of the clinic.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Dentistry (BDS or equivalent) from an accredited institution.</li><li>With DOH License</li><li>Minimum of 5 years of experience in general dentistry.</li><li>Fluency in Arabic is preferred, but not required.</li><li>Must have own visa.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Knowledge of the latest dental technologies and practices.</li></ul>If you are passionate about providing exceptional dental care and would like to join our professional team, please send your in CV.Experience:<ul><li>GP Dentist: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>License/Certification:<ul><li>GP Dentist License (Required)</li></ul>Work Location: In person

GP Dentist

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