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customer service representative Jobs in Dubai

customer service representative

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office manager

coffee attendant

BCR DMCC

We're a specialty coffee roastery looking for a proactive and organized Office Admin to support our daily operations. You'll manage communications, invoicing, supplier coordination, HR support, and inventory tracking.Requirements:<ul><li>2+ years admin experience</li><li>Strong organizational and communication skills</li><li>Proficient in Microsoft Office or Google Workspace</li><li>Passion for coffee and teamwork</li></ul>Job Type: Full-time

Admin / Customer Service Personnel - Coffee Roastery

Bab Al Wasal

As a barista, you often have to work in a fast-paced environment and need to multitask effectively. Strong communication skills, attention to detail, and a passion for coffee and customer service are essential. The job role of a barista includes a variety of responsibilities that ensure customers receive high-quality products and excellent service. Key responsibilities typically include:<ul><li>Coffee Preparation:</li><li>Brew coffee and espresso drinks (e.g., lattes, cappuccinos, macchiatos) using commercial espresso machines and other equipment.</li><li>Ensure consistency and quality in the preparation of all coffee beverages.</li><li>Customize drinks according to customer specifications.</li><li>Customer Service:</li><li>Greet customers and take their orders.</li><li>Provide recommendations and answer questions about the menu.</li><li>Handle customer complaints and provide appropriate solutions.</li><li>Operating Equipment:</li><li>Operate and maintain coffee machines, grinders, and other equipment.</li><li>Perform regular cleaning and maintenance to ensure equipment is in good working condition.</li><li>Follow health and safety guidelines to maintain a clean and hygienic work environment.</li><li>Sales and Cash Handling:</li><li>Process transactions using the cash register or point-of-sale (POS) system.</li><li>Handle cash, credit card, and other forms of payment accurately.</li><li>Balance the cash register at the end of the shift.</li><li>Inventory Management:</li><li>Monitor inventory levels of coffee beans, milk, syrups, and other supplies.</li><li>Assist with ordering and restocking supplies as needed.</li><li>Keep track of expiration dates and rotate stock to ensure freshness.</li><li>Work Environment Maintenance:</li><li>Keep the coffee shop clean and organized, including seating areas, counters, and restrooms.</li><li>Clean and sanitize workstations, utensils, and equipment regularly.</li><li>Follow opening and closing procedures.</li><li>Training and Collaboration:</li><li>Train new baristas and other staff members on coffee preparation techniques and shop procedures.</li><li>Collaborate with team members to ensure smooth operation and excellent customer service.</li><li>Participate in team meetings and provide input on improving operations and customer experience.</li><li>Product Knowledge:</li><li>Stay informed about different types of coffee beans, brewing methods, and industry trends.</li><li>Develop a deep understanding of the menu, including food and beverage items.</li><li>Educate customers about coffee origins, flavors, and brewing techniques.</li></ul>Minimum experience of 1 to 2 years in the same position/industry in UAE is mandatory.Job Type: Full-timePay: AED1,500.00 - AED2,200.00 per monthExpected Start Date: 22/09/2025

Barista

Italian Manufacturing LLC

The Barista is responsible for preparing and serving a variety of hot and cold beverages, maintaining a clean and welcoming caf&eacute; environment, and delivering exceptional customer service. This role requires attention to detail, a passion for coffee and hospitality, and the ability to work efficiently in a fast-paced environment.Key Responsibilities:<ul><li>Beverage Preparation:</li><li>Prepare and serve a range of specialty coffee, tea, and other beverages according to standardized recipes.</li><li>Operate espresso machines, grinders, blenders, and other equipment.</li><li>Experiment with latte art and improve presentation skills.</li><li>Customer Service:</li><li>Greet customers warmly and create a positive experience.</li><li>Take accurate orders and answer questions about menu items.</li><li>Handle customer complaints and resolve issues promptly and professionally.</li><li>Cash Handling:</li><li>Operate the cash register, process payments, and provide accurate change.</li><li>Maintain accountability for cash and transactions during shifts.</li><li>Inventory and Supplies:</li><li>Monitor stock levels of coffee beans, syrups, milk, and other supplies.</li><li>Restock items as needed and inform the manager of low inventory.</li><li>Assist in receiving and organizing stock deliveries.</li><li>Cleanliness and Hygiene:</li><li>Maintain a clean and organized workstation at all times.</li><li>Clean equipment, utensils, and caf&eacute; seating areas regularly.</li><li>Adhere to health and safety standards for food handling and sanitation.</li><li>Team Collaboration:</li><li>Work closely with teammates to ensure smooth operations.</li><li>Support colleagues during busy shifts by multitasking effectively.</li><li>Communicate openly about tasks and customer needs.</li><li>Menu Knowledge:</li><li>Stay informed about menu changes, seasonal offerings, and promotions.</li><li>Make recommendations based on customer preferences and dietary needs.</li></ul>Qualifications and Skills:<ul><li>Education and Experience:</li><li>High school diploma or equivalent.</li><li>Previous experience in a coffee shop or food service is preferred but not required.</li><li>Technical Skills:</li><li>Basic knowledge of coffee brewing techniques and equipment operation.</li><li>Familiarity with point-of-sale (POS) systems is a plus.</li><li>Soft Skills:</li><li>Excellent communication and interpersonal skills.</li><li>Strong attention to detail and time management abilities.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Physical Requirements:</li><li>Ability to stand for long periods.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthExperience:<ul><li>Barista: 3 years (Required)</li></ul>

Ramzin Luxury Yacht

Job SummaryThe Barista is responsible for preparing and serving high&#8209;quality hot and cold beverages (especially specialty coffees), delivering excellent customer service, maintaining cleanliness and operational efficiency, and ensuring consistency in every drink. This role contributes directly to customer satisfaction and the caf&eacute;&rsquo;s reputation.Key Duties &amp; Responsibilities<ul><li>Greet and welcome customers in a friendly, professional manner; take orders promptly and accurately.</li><li>Prepare, customize, and serve a variety of beverages, including espresso&#8209;based drinks (e.g. latte, cappuccino, americano), teas, cold brews, etc., following established recipes.</li><li>Operate, clean, and maintain coffee equipment (espresso machine, grinder, brewers) to ensure optimal performance and longevity.</li><li>Steam and froth milk to the correct texture; produce latte art if required.</li><li>Monitor drink quality (taste, presentation, temperature) and ensure consistency across orders.</li><li>Handle cash and card transactions accurately, use POS systems, balance registers, issue change.</li><li>Maintain inventory &ndash; restock supplies (coffee beans, milk, syrups, cups, etc.), record wastage, notify management of shortages.</li><li>Maintain cleanliness and hygiene at the work&#8209;station, including cleaning equipment, wiping surfaces, sanitizing cups and utensils, disposing of waste.</li><li>Adhere to food safety and health regulations; follow hygiene, sanitation, and safety procedures.</li><li>Assist in opening/closing duties (setting up equipment at shift start, shutting down, cleaning, restocking, etc.).</li><li>Provide excellent customer service &ndash; respond to inquiries about menu, make recommendations, accommodate special requests (e.g. non&#8209;dairy milks, sugar&#8209;free, etc.).</li><li>Work efficiently during busy periods; multitask and prioritize to minimize wait times while maintaining quality.</li><li>Upsell or promote additional items (such as pastries, specialty drinks, seasonal offers) where appropriate.</li><li>Collaborate with coworkers and management; communicate well to ensure smooth operation.</li><li>Participate in any training programs to improve coffee knowledge, customer service, or operational skills.</li></ul>Skills &amp; Competencies<ul><li>Strong customer&#8209;service skills: friendly, patient, attentive, good communication.</li><li>Good knowledge of coffee and beverage preparation &ndash; different coffee types, brewing methods, milk steaming, etc.</li><li>Attention to detail &ndash; consistency in drink quality, presentation, recipe adherence.</li><li>Multitasking and time&#8209;management skills &ndash; able to handle multiple orders simultaneously, especially during peak times.</li><li>Cleanliness and hygiene consciousness.</li><li>Basic numeracy skills &ndash; handling cash/card transactions, making change.</li><li>Teamwork &ndash; ability to work well with others, assist where needed, communicate.</li><li>Adaptability and flexibility &ndash; open to feedback, able to adjust to menu changes or busy flows.</li><li>Physical stamina &ndash; standing for extended periods, lifting moderate weights, working with hot equipment.</li></ul>Qualifications &amp; Experience<ul><li>Minimum education: High school diploma or equivalent.</li><li>Experience: Previous experience as a barista or in a caf&eacute; / food &amp; beverage environment is often preferred.</li><li>Certification in food hygiene or safety could be an advantage.</li><li>Any formal barista training is a plus (e.g. coffee&#8209;brewing courses, latte art, etc.).</li></ul>Working Conditions<ul><li>Shift work including mornings, evenings, weekends, possibly public holidays.</li><li>Fast&#8209;paced environment.</li><li>Exposure to high temps (steam, hot liquids).</li><li>Standing for long durations, frequent movement.</li></ul>Submit your application through saba@ramzingroup.com/hr@ramzingroup.comJob Type: Full-timePay: AED1,800.00 - AED2,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Barista in UAE: 1 year (Required)</li></ul>Language:<ul><li>English, Hindi, Arabic (Preferred)</li></ul>

Absolute ZERO

Roles including:<ul><li>Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.</li><li>Cleaning and sanitising work areas, utensils and equipment</li><li>Cleaning service and seating areas</li><li>Describing menu items and suggesting products to customers</li><li>Servicing customers and taking orders</li><li>Ordering, receiving and distributing stock supplies</li><li>Receiving and processing customer payments</li></ul>Caf&eacute; experience.<ul><li>Alongside some of these more general skill, good Baristas should possess:</li><li>Great communication skills</li><li>A happy, friendly personality</li><li>Customer service skills and knowledge</li><li>High level of attention-to-detail</li><li>Good level of literacy and numeracy</li><li>Enthusiasm to develop your skills and knowledge</li><li>Adaptable to change and willing to embrace new ideas and processes</li><li>Ability to work unsupervised and deliver quality work</li><li>Positive and approachable manner</li><li>Team player qualities</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED2,800.00 - AED3,000.00 per month

Senior Barista

Cocolily

Join Our Team at Global Village Dubai! Cocolily Chocolates is hiring for the upcoming Global Village season.Position Available:Barista cum CashierRequirements:Prior experience in coffee preparation and cashier operationsStrong customer service and communication skillsCommitment to hygiene, quality, and efficiency in a fast-paced environmentCandidates must be on their own visa (husband/family/freelance visa preferred)What We Offer:. Competitive salary. Structured shift schedules. A dynamic and multicultural workplace at one of Dubai&rsquo;s premier seasonal events. Interested candidates may send their CV to mujahid@cocolily.ae. Only shortlisted applicants will be contacted.Job Types: Part-time, Temporary Contract length: 2 weeksPay: From AED100.00 per dayAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Baker: 2 years (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

TAMANI MARINA HOTEL

We are seeking a dedicated and detail-oriented Room Attendant to join our Housekeeping team. The ideal candidate will be responsible for maintaining the cleanliness, order, and overall appearance of guest rooms and hotel areas to ensure a welcoming and comfortable stay for our guests.Key Responsibilities:<ul><li>Clean and service guest rooms, bathrooms, and public areas according to hotel standards.</li><li>Replace linens, restock amenities, and ensure proper room setup.</li><li>Report any maintenance issues, damages, or lost &amp; found items to the supervisor.</li><li>Follow health, safety, and hygiene standards at all times.</li><li>Provide courteous and professional service to guests.</li><li>Work collaboratively with other housekeeping staff and departments.</li></ul>Requirements:<ul><li>Previous experience as a Room Attendant or in a similar housekeeping role preferred.</li><li>Ability to work efficiently with attention to detail.</li><li>Good communication and teamwork skills.</li><li>Physically fit to handle cleaning tasks.</li><li>Flexible to work in shifts, including weekends and holidays.</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Training and development opportunities.</li><li>A supportive and professional work environment.</li><li>Opportunity to grow within the hotel.</li></ul>Job Type: Full-time

Room Attendant

Explore 84+ Coffee attendant in Dubai this October. Find roles across top companies and apply now to boost your career.

84 coffee attendant jobs IN Dubai

Admin / Customer Service Personnel - Coffee Roastery

Barista

Barista

Barista

Senior Barista

Barista

Room Attendant