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customer service representative Jobs in Dubai

customer service representative

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coffee bar attendant

Ermenegildo Zegna

<div>Key Responsibilities
<ul><li>Beverage Preparation: Expertly prepare a variety of hot and cold beverages, including coffee, espresso drinks, teas, and specialty items, following established recipes and quality standards.</li>
<li>Customer Service: Greet customers warmly, take orders efficiently, answer questions about menu items, and make personalized recommendations.</li>
<li>Equipment Operation: Operate and maintain espresso machines, grinders, and other coffee-making equipment, ensuring they are clean and in proper working order.</li>
<li>Workstation Management: Keep the bar area clean, organized, and fully stocked with supplies like coffee beans, milk, and pastries.</li>
<li>Health &amp; Safety: Adhere to all health, safety, and food hygiene regulations to maintain a sanitary environment.</li>
<li>Team Collaboration: Work collaboratively with team members to ensure smooth operations and a positive atmosphere for customers.</li>
</ul>Key Skills and Qualifications
<ul><li>Customer Service: Strong interpersonal and communication skills to provide excellent service and create a welcoming environment.</li>
<li>Coffee Knowledge: Familiarity with various coffee beans, brewing methods, and drink recipes.</li>
<li>Operational Skills: Experience with operating espresso machines and other coffee equipment.</li>
<li>Efficiency: Ability to work quickly and efficiently in a fast-paced environment.</li>
<li>Attention to Detail: Keen awareness of customer preferences, order accuracy, and cleanliness standards.</li>
<li>Flexibility: Willingness to work various shifts, including mornings, evenings, and weekends.</li>
</ul>
Other Requirements:
<ul><li>Experienced barista with coffee making (manual) and coffee art skills.</li>
<li>Must have fine dining experience (Italian service preferred) and table service.</li>
<li>5* hotel or hospitality experience</li>
<li>Will assist with coffee making, food service and clearing, setup and pack down for private appointments and events, knowledge of sequence of service</li>
<li>Hands on attitude, common sense, positive attitude and welcoming.</li>
<li>Fluent in English (additional language Italian/Arabic).</li></ul></div>

Barista/Waiter

New terracotta coffee shop LLc

<ul><li>Prepare and serve hot and cold beverages such as coffee, tea, and specialty drinks.</li><li>Follow all recipes and presentation specifications.</li><li>Operate coffee machines and equipment with proper maintenance.</li><li>Maintain cleanliness and organization of the barista station.</li><li>Monitor stock levels of coffee, milk, syrups, and other supplies, and report shortages.</li><li>Ensure hygiene and safety standards are followed at all times.</li><li>Educate customers about the menu and promote upselling of beverages and food .</li></ul>CV-0563986109MAIL-newterracottauae@gmail.comJob Type: Full-timePay: AED1,200.00 - AED1,400.00 per month

Barista

BEYOND BUSINESS COMMERCIAL ENTERPRISES INVESTMENT, INSTITUTION AND MANAGEMENT L.L.C

Role Responsibilities:o Deliver impeccable hospitality to our guests and teammateso Dialing in espresso, latte art, various methods of brewingo Managing inventoryo Maintain work area, and daily maintenance of coffee/espresso equipmento Mentoring team members to ensure consistency and quality of coffee preparation, professionalism, patron service, hygiene &amp; cleanlinesso Implement shift protocols and train all baristas to ensure efficient, friendly service and high-quality coffeeo Cultivate positive, proactive relationships with all coworkerso Regularly taste coffee drinks made by you and other baristas, to maintain standards and develop a palateo Offer constructive feedback to team members to ensure consistency and quality of coffee preparation, professionalism, patron service hygiene &amp; cleanlinesso Support your team in keeping the cafe running smoothly and beautifullyo Help design signature, and specialty coffee/drink preparationsQualities:o Dedicated to hospitality- To your team and your guests- you model empathyo Consistently demonstrate the highest standards of coffee preparationo A strong coffee advocate with a desire to share your passion with patrons and staffo Efficient, systemic, yet obsessed with the detailso Reliable and consistent with excellent communications skillso A problem solver with leadership skillso Eager to learn and improveExperience:o 3+ year/s working in a high-end third-wave coffee environment.o Highly skilled in all aspects of coffee preparation: brewing, espresso, latte art, specialty drinks, etc.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: From AED2,800.00 per month

Senior Barista

Sun and Sand Developers

Job descriptionWe are seeking for an experienced Barista with a passion for coffee, artistic flair, and exceptional customer service skills to join our newly opened branch. As a Barista, you will be responsible for crafting delicious coffee beverages, creating latte art, and providing outstanding service to our valued customers. The ideal candidate should have at least 2-4 years of barista experience, a keen eye for detail, and the ability to consistently produce high-quality beverages. With UAE Driving License is an advantage.Responsibilities:<ul><li>Prepare and serve a variety of coffee beverages, including espresso, cappuccinos, lattes, and iced coffees, according to customer preferences and established recipes.</li><li>Create visually appealing latte art designs to enhance the overall customer experience.</li><li>Maintain a clean and organized workspace, ensuring adherence to hygiene and sanitation standards.</li><li>Engage with customers in a friendly and professional manner, taking their orders accurately, answering questions about menu items, and providing recommendations when necessary.</li><li>Operate coffee brewing equipment, grinders, and espresso machines, ensuring proper maintenance and calibration.</li><li>Handle cash transactions and operate the point-of-sale (POS) system accurately.</li><li>Collaborate with team members to ensure smooth operations and efficient service.</li><li>Assist with inventory management, including monitoring stock levels, restocking supplies, and placing orders as needed.</li></ul>Requirements:<ul><li>2-4 years of experience working as a Barista, preferably in a fast-paced coffee shop or caf&eacute; environment.</li><li>Proven ability to create latte art designs with precision and creativity.</li><li>Excellent customer service skills, with the ability to engage customers, address their needs, and handle any concerns or complaints professionally.</li><li>Ability to work in a fast-paced environment, prioritize tasks, and handle multiple orders simultaneously.</li><li>Flexibility to work various shifts, including weekends and holidays.</li></ul>Job Type: Full-timePay: From AED2,500.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Barista: 1 year (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>

Barista/Cashier

Accor

<div><div>Company Description</div> 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.<div> 
Job Description</div><ul><li> 
Arrive at work at the assigned time, appropriately dressed in a clean uniform.</li><li>The first Minibar Attendant of the day is responsible for setting up floor sheets and attending to early departures, VIPs and Rush rooms as required.</li><li>Minibar carts are to be taken to the assigned floors by the early attendant</li><li>Enter occupied rooms after 10am.</li><li>Liaise with floor supervisors and room attendants.</li><li>Continually check the expiration date of amenities.</li><li>Remove all non-hotel stock from minibar in departure rooms.</li><li>In occupied rooms, leave guest items as/where they have been left by guest.</li><li>Follow key signing procedure and take responsibility for assigned keys.</li><li>Collect deliveries from loading bay.</li><li>Record any damaged stock.</li><li>Maintain cleanliness of minibar cupboard.</li><li>Stock cart and store room must be kept tidy and locked when not in use.</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.</li></ul><div> 
Qualifications</div><ul><li> 
One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel</li><li>Enter and locate work related information using computers and/or point of sale systems</li><li>Possess a gracious, friendly, and fun demeanor</li><li>Ability to multitask, work in a fast-paced environment and have a high-level attention to detail</li><li>Strong verbal and written communication skills in English</li><li>Maintain positive and productive working relationships with other employees and departments</li><li>Ability to work independently and to partner with others to promote an environment of teamwork</li></ul></div>

Minibar Attendant

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description<ul><li> 
Arrive at work at the assigned time, appropriately dressed in a clean uniform.</li><li>The first Minibar Attendant of the day is responsible for setting up floor sheets and attending to early departures, VIPs and Rush rooms as required.</li><li>Minibar carts are to be taken to the assigned floors by the early attendant</li><li>Enter occupied rooms after 10am.</li><li>Liaise with floor supervisors and room attendants.</li><li>Continually check the expiration date of amenities.</li><li>Remove all non-hotel stock from minibar in departure rooms.</li><li>In occupied rooms, leave guest items as/where they have been left by guest.</li><li>Follow key signing procedure and take responsibility for assigned keys.</li><li>Collect deliveries from loading bay.</li><li>Record any damaged stock.</li><li>Maintain cleanliness of minibar cupboard.</li><li>Stock cart and store room must be kept tidy and locked when not in use.</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.</li></ul> 
Qualifications<ul><li> 
One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel</li><li>Enter and locate work related information using computers and/or point of sale systems</li><li>Possess a gracious, friendly, and fun demeanor</li><li>Ability to multitask, work in a fast-paced environment and have a high-level attention to detail</li><li>Strong verbal and written communication skills in English</li><li>Maintain positive and productive working relationships with other employees and departments</li><li>Ability to work independently and to partner with others to promote an environment of teamwork</li></ul></div>

Rx Coffee

PROFILES WITHOUT CV WILL NOT BE CONCIDERED MS WORD OR PDF FILE CV SHOULD BE ATTACHEDJob Responsibilities:<ul><li>o	Oversee daily bar activities, including coffee preparation, inventory management, and equipment maintenance.</li><li>o	Ensure adherence to specialty coffee standards and best practices.</li><li>o	Develop and implement efficient workflows to optimize service speed and quality.</li><li>o	Recruit, train, and mentor baristas and other caf&eacute; staff.</li><li>o	Foster a positive and inclusive work environment that encourages growth and collaboration.</li><li>o	Review staff shifts to ensure proper coverage and smooth operations.</li><li>o	Maintain high standards of customer service, ensuring guests feel welcomed and valued.</li><li>o	Address customer feedback promptly and professionally.</li><li>o	Manage stock levels for coffee beans, milk, syrups, and other supplies.</li><li>o	Monitor costs and minimize waste through effective inventory control.</li><li>o	Coordinate with suppliers for timely replenishment and sourcing of high-quality products.</li><li>o	Conduct regular quality checks on coffee preparation and presentation.</li><li>o	Stay updated on specialty coffee trends and integrate them into the menu and operations.</li><li>o	Ensure compliance with health and safety regulations.</li><li>o	Analyse sales performance and identify areas for improvement.</li><li>o	Collaborate with the marketing team to execute promotional campaigns.</li><li>o	Propose ideas for new menu items or seasonal offerings.</li></ul>Qualifications<ul><li>Proven experience in specialty coffee or caf&eacute; management (minimum 3 years preferred).</li></ul><ul><li>In-depth knowledge of specialty coffee, including brewing techniques and equipment.</li></ul><ul><li>Strong leadership and interpersonal skills.</li></ul><ul><li>Ability to work in a fast-paced environment while maintaining attention to detail.</li></ul><ul><li>Excellent organizational and problem-solving abilities.</li></ul><ul><li>Proficiency in POS systems and basic financial management.</li></ul>- Certified barista training or similar coffee-related certifications.Job Type: Full-timePay: AED7,000.00 - AED9,000.00 per monthExperience:<ul><li>Barista supervisor: 2 years (Required)</li><li>UAE: 2 years (Required)</li></ul>

Bar Manager

Explore 116+ Coffee bar attendant in Dubai this September. Find roles across top companies and apply now to boost your career.

116 coffee bar attendant jobs IN Dubai

Barista/Waiter

Barista

Senior Barista

Barista/Cashier

Minibar Attendant

Minibar Attendant

Bar Manager