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collection manager uae

FlapKap

<div>
 The Collection Manager is responsible for leading and optimizing the company's collections function across all lending and credit products. This role oversees early-stage, mid-stage, and late-stage collections, ensuring regulatory compliance in the UAE, maintaining portfolio health, and improving recovery performance while delivering an excellent customer experience.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Collections Strategy &amp; Operations:
 </li>
 <li>
 Develop and implement effective collections strategies for digital lending, RNPL, credit lines, or micro-financing products
 </li>
 <li>
 Monitor daily, weekly, and monthly collection performance; identify gaps and drive continuous improvement
 </li>
 <li>
 Manage early-stage (soft collections) and late-stage (hard collections) processes, including skip tracing and field collections where applicable
 </li>
 <li>
 Manage and oversee relationships with external service providers, including collection agencies and legal firms, to ensure timely follow up and execution of legal actions on defaulting clients in alignment with company policy
 </li>
 <li>
 Optimize contact strategies across channels (SMS, email, WhatsApp, in-app notifications, ...)
 </li>
 <li>
 Compliance &amp; Risk Management
 </li>
 <li>
 Ensure all collection activities comply with UAE laws and Central Bank of the UAE (CBUAE) regulations
 </li>
 <li>
 Develop and maintain policies, SOPs, and governance standards for collections
 </li>
 <li>
 Identify high-risk accounts and recommend escalations, restructures, or settlements based on company guidelines
 </li>
 <li>
 Customer Experience &amp; Relationship Management
 </li>
 <li>
 Maintain high service standards to preserve customer relationships while achieving recovery targets
 </li>
 <li>
 Resolve escalated customer issues and disputes professionally
 </li>
 <li>
 Collaborate with customer support, risk, and product teams to address systemic issues affecting repayments
 </li>
 <li>
 Reporting &amp; Analytics
 </li>
 <li>
 Track portfolio performance (DPD buckets, roll rates, NPL ratios)
 </li>
 <li>
 Prepare management reports with insights, forecasts, and performance dashboards
 </li>
 <li>
 Leverage data analytics tools to segment customer cohorts and improve collection efficiency
 </li>
 <li>
 Systems &amp; Technology
 </li>
 <li>
 Work closely with product and engineering teams to enhance digital collection tools, automated reminders, and scorecards
 </li>
 <li>
 Utilize CRM and collections systems for tracking workflows and maintaining accurate customer records
 </li>
 <li>
 Support the integration of AI-driven or data-based collection strategies
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Finance, Accounting, or related field
 </li>
 <li>
 7+ years of experience in collections, credit operations, or risk, ideally in fintech, banking, or digital lending
 </li>
 <li>
 Strong knowledge of UAE financial regulations and debt collection practices
 </li>
 <li>
 Experience in a fintech startup or digital-first lending environment is a huge plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive Salaries
 </li>
 <li>
 Hybrid working environment
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Healthcare coverage
 </li>
 <li>
 A highly collaborative team environment that will support your professional and personal growth
 </li>
 <li>
 A culture that promotes Work-Life balance and Wellbeing
 </li>
 <li>
 A culture of learning and innovation
 </li>
 </ul>
</div>

Collection Manager - UAE

<div>The Collection Manager is responsible for leading and optimizing the company&rsquo;s collections function across all lending and credit products. This role oversees early-stage, mid-stage, and late-stage collections, ensuring regulatory compliance in the UAE, maintaining portfolio health, and improving recovery performance while delivering an excellent customer experience.
Responsibilities:
<h3 class="jobSectionHeader">1. Collections Strategy &amp; Operations:</h3><ul><li>Develop and implement effective collections strategies for digital lending, RNPL, credit lines, or micro-financing products.</li><li>Monitor daily, weekly, and monthly collection performance; identify gaps and drive continuous improvement.</li><li>Manage early-stage (soft collections) and late-stage (hard collections) processes, including skip tracing and field collections where applicable.</li><li>Manage and oversee relationships with external service providers, including collection agencies and legal firms, to ensure timely follow up and execution of legal actions on defaulting clients in alignment with company policy.</li><li>Optimize contact strategies across channels (SMS, email, WhatsApp, in-app notifications, &hellip;).</li></ul><h3 class="jobSectionHeader">
2. Compliance &amp; Risk Management</h3><ul><li>Ensure all collection activities comply with UAE laws and Central Bank of the UAE (CBUAE) regulations.</li><li>Develop and maintain policies, SOPs, and governance standards for collections.</li><li>Identify high-risk accounts and recommend escalations, restructures, or settlements based on company guidelines.</li></ul>
<h3 class="jobSectionHeader">3. Customer Experience &amp; Relationship Management</h3><ul><li>Maintain high service standards to preserve customer relationships while achieving recovery targets</li><li>Resolve escalated customer issues and disputes professionally.</li><li>Collaborate with customer support, risk, and product teams to address systemic issues affecting repayments.</li></ul><h3 class="jobSectionHeader">
4. Reporting &amp; Analytics</h3><ul><li>Track portfolio performance (DPD buckets, roll rates, NPL ratios).</li><li>Prepare management reports with insights, forecasts, and performance dashboards.</li><li>Leverage data analytics tools to segment customer cohorts and improve collection efficiency.</li></ul><h3 class="jobSectionHeader">
5. Systems &amp; Technology</h3><ul><li>Work closely with product and engineering teams to enhance digital collection tools, automated reminders, and scorecards.</li><li>Utilize CRM and collections systems for tracking workflows and maintaining accurate customer records.</li><li>Support the integration of AI-driven or data-based collection strategies.</li></ul> 
Requirements<ul><li>Bachelor&rsquo;s degree in Business, Finance, Accounting, or related field.</li><li>7+ years of experience in collections, credit operations, or risk, ideally in fintech, banking, or digital lending.</li><li>Strong knowledge of UAE financial regulations and debt collection practices.</li><li>Experience in a fintech startup or digital-first lending environment is a huge plus.</li></ul>
Benefits<ul><li>Competitive Salaries
</li><li>Hybrid working environment
</li><li>Paid time off
</li><li>Healthcare coverage
</li><li>A highly collaborative team environment that will support your professional and personal growth
</li><li>A culture that promotes Work-Life balance and Wellbeing
</li><li>A culture of learning and innovation</li></ul></div>

Al Qaisi Group of Companies

Job Title: Property Manager Company: Middle East Real Estate LLC Location: UAEJob Summary: The Property Manager will be responsible for the overall management and smooth operation of a building, ensuring tenant satisfaction, proper maintenance, and compliance with company policies.Key Responsibilities:<ul><li>Oversee daily operations of the property</li><li>Manage tenant relations, contracts, and complaints</li><li>Coordinate maintenance, repairs, and service providers</li><li>Ensure rent collection and basic financial reporting</li><li>Ensure compliance with safety and regulatory requirements</li></ul>Requirements:<ul><li>Minimum 5 years of experience in property management</li><li>Good communication and coordination skills</li><li>Knowledge of UAE property management practices preferred</li></ul>Job Types: Full-time, Permanent

Property Manager

NEP Middle East & Asia

<div>
 <ul>
 <li>
 Assist and report to Operations Manager to ensure smooth daily operations.
 </li>
 <li>
 Perform dispatch duties which include sending equipment / parts for repair to designated vendors / service centers / manufacturers and Check and ensure that the repair equipment / parts are correct before collection.
 </li>
 <li>
 Check and ensure that the repair equipment / parts are correct before collection.
 </li>
 <li>
 Plan and schedule delivery of items and equipment according to project requirements or as advised by Department Head (Operations Manager)
 </li>
 <li>
 Assist in receiving and sending equipment to projects which include loading / unloading trucks, packing/unpacking of equipment, verifying and acknowledging delivery orders, preparation of delivery orders / packing list and other essential paperwork.
 </li>
 <li>
 Receiving of goods and preparation of paperwork according to Company&rsquo;s procedures.
 </li>
 <li>
 Checking equipment returned from projects to ensure that equipment return matches the packing list.
 </li>
 <li>
 Maintenance and Housekeeping to maintain a clean and tidy warehouse.
 </li>
 <li>
 Assist warehouse on stocks tagging (barcode)
 </li>
 <li>
 Data entry for printing of barcode
 </li>
 <li>
 Maintain warehouse cleanliness and take responsibility to keep the workplace safe and organized.
 </li>
 <li>
 To ensure smooth collection and delivery of goods to/from various locations around UAE. Company vehicle will be provided for delivery purposes.
 </li>
 <li>
 Any other ad hoc duties.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 At least a High School certificate or Diploma in Logistics or related field.
 </li>
 <li>
 At least 2 years of working experience in Warehouse/Logistics/Supply Chain
 </li>
 <li>
 Proficient in using computer softwares, e.g. Microsoft Office and Inventory Management System
 </li>
 <li>
 Hardworking, possess a positive work attitude
 </li>
 <li>
 Able to carry a manual load of 20kg is a must
 </li>
 <li>
 Has a safety conscious mind set
 </li>
 <li>
 Team player and self-driven
 </li>
 <li>
 Able to speak basic / conversational English
 </li>
 <li>
 Possessing a valid forklift license and driving license is a must
 
 
 </li>
 </ul>
 Note: The job description outlines the primary responsibilities but is not exhaustive. Employees may be required to perform additional job-related duties as needed. All responsibilities and requirements may be adjusted to accommodate individuals with disabilities. Successful employment in this role requires clearing any applicable legal requirements in the UAE.
</div>

Senior Warehouse Assistant

Tabeer Developments

Tabeer Developments is seeking a qualified and detail-oriented Owners Association Manager (OAM) / Community Manager to oversee the governance and administration of Owners Associations (HOA). This role is responsible for ensuring effective community governance, rule enforcement, financial management, and compliance with UAE regulations.Key Responsibilities<ul><li>Manage and administer Owners Associations in accordance with UAE strata laws and regulatory requirements</li><li>Enforce community rules, bylaws, and policies to maintain standards and compliance</li><li>Prepare, manage, and control OA budgets, service charges, and reserve funds</li><li>Oversee collection of service charges, penalties, and outstanding dues</li><li>Maintain accurate financial records and coordinate audits and financial reporting</li><li>Organize and manage AGMs, board meetings, and general meetings; prepare agendas and minutes</li><li>Act as the primary liaison between homeowners, board members, regulators, and service providers</li><li>Address homeowner concerns, disputes, and violations in a professional and timely manner</li><li>Ensure all statutory filings, approvals, and regulatory submissions are completed on time</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Real Estate, Property Management, Business Administration, or related field</li><li>Proven experience in Owners Association Management (HOA / OA governance)</li><li>Strong knowledge of UAE strata law, RERA regulations, and HOA governance frameworks</li><li>Solid experience in budgeting, financial management, and service charge administration</li><li>Strong communication, conflict resolution, and stakeholder management skills</li><li>High attention to detail and strong organizational skills</li><li>RERA OA certification or equivalent is preferred</li></ul>Job Types: Full-time, Permanent

Community Manager

Skyland Properties

<div>
 
 
 Sales Manager &ndash; Execution &amp; Channel Management (Base + Commission)
 
 
 
 
 Company:
 
 
 &nbsp;Skyland Horizons Real Estate Development L.L.C
 
 
 
 
 Department:
 
 
 &nbsp;Sales
 
 
 
 
 Location:
 
 
 &nbsp;Dubai, UAE
 
 
 
 
 Reporting To:
 
 
 &nbsp;GM &ndash; Strategy
 
 
 
 
 &nbsp;
 
 
 
 
 Job Summary
 
 
 
 
 The Sales Manager &ndash; Execution &amp; Channel Management is responsible for&nbsp;
 
 
 owning overall sales performance, absorption, and collections
 
 
 &nbsp;across the company&rsquo;s real estate projects.
 
 
 
 
 &nbsp;
 
 
 
 
 This is a&nbsp;
 
 
 hands-on, player&ndash;manager role
 
 
 , where the individual is expected to&nbsp;
 
 
 personally contribute to closures
 
 
 &nbsp;while also&nbsp;
 
 
 managing sales executives and broker channels
 
 
 . The role is focused on execution, conversion, and cash flow delivery.
 
 
 
 
 &nbsp;
 
 
 
 
 Key Responsibilities
 
 
 
 
 Sales Performance &amp; Individual Contribution
 
 
 <ul>
 <li>
 
 Own monthly and quarterly sales, absorption, and collection targets.
 
 </li>
 <li>
 
 Personally contribute to sales closures
 
 
 , particularly for high-value, complex, broker-driven, or escalated deals.
 
 </li>
 <li>
 
 Deliver a minimum level of&nbsp;
 
 
 individual sales contribution
 
 
 &nbsp;as defined by management.
 
 </li>
 <li>
 
 Monitor deal ageing and intervene to prevent slippage or fallout.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Sales Team Management
 
 
 <ul>
 <li>
 
 Manage, guide, and monitor the performance of Sales Executives.
 
 </li>
 <li>
 
 Set clear daily, weekly, and monthly targets for the sales team.
 
 </li>
 <li>
 
 Enforce follow-up discipline, pricing accuracy, and ethical sales conduct.
 
 </li>
 <li>
 
 Support and intervene in negotiations when deals become complex or stalled.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Channel &amp; Broker Relationship Management
 
 
 <ul>
 <li>
 
 Actively build, nurture, and maintain relationships with key brokers and channel partners.
 
 </li>
 <li>
 
 Personally engage with top-performing brokers to drive repeat business and deal momentum.
 
 </li>
 <li>
 
 Track broker-wise pipelines, conversions, and deal quality.
 
 </li>
 <li>
 
 Recommend onboarding or removal of brokers based on performance and compliance.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Sales Operations &amp; Reporting
 
 
 <ul>
 <li>
 
 Own CRM accuracy, pipeline integrity, and reporting discipline.
 
 </li>
 <li>
 
 Prepare weekly and monthly sales reports covering absorption, collections, risks, and broker performance.
 
 </li>
 <li>
 
 Coordinate with internal teams to ensure timely SPA execution and collections.
 
 </li>
 <li>
 
 Ensure no bookings are accepted outside approved pricing, inventory releases, and documentation processes.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Launch &amp; Sell-Out Execution
 
 
 <ul>
 <li>
 
 Support execution of approved project launches, promotions, and campaigns.
 
 </li>
 <li>
 
 Provide structured market feedback on buyer sentiment, pricing response, and competitor activity.
 
 </li>
 <li>
 
 Plan and manage phase-wise sell-out strategy as inventory reduces, including sales team rationalisation and broker focus.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Business, Marketing, or related field.
 
 </li>
 <li>
 
 5&ndash;8 years
 
 
 &nbsp;of UAE real estate sales experience.
 
 </li>
 <li>
 
 Proven experience closing deals and managing in-house sales executives.
 
 </li>
 <li>
 
 Strong broker network and demonstrated broker relationship management capability.
 
 </li>
 <li>
 
 Exposure to off-plan developer-side sales preferred.
 
 </li>
 <li>
 
 Working knowledge of UAE real estate regulations.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 
 Strong execution and closing mindset
 
 </li>
 <li>
 
 Ability to operate as a player&ndash;manager
 
 </li>
 <li>
 
 Sales team supervision and coaching ability
 
 </li>
 <li>
 
 Broker relationship building and negotiation skills
 
 </li>
 <li>
 
 Data-driven reporting discipline
 
 </li>
 <li>
 
 High integrity and process adherence
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 
 Monthly and quarterly absorption targets
 
 </li>
 <li>
 
 Individual contribution to sales closures
 
 </li>
 <li>
 
 Conversion rate (lead &rarr; booking &rarr; SPA)
 
 </li>
 <li>
 
 Collection efficiency
 
 </li>
 <li>
 
 Sales executive productivity
 
 </li>
 <li>
 
 Broker productivity and repeat business
 
 </li>
 <li>
 
 CRM accuracy and reporting hygiene
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Compensation Structure
 
 
 
 
 Fixed Salary
 
 
 <ul>
 <li>
 
 AED 12,000 &ndash; 14,000 per month
 
 
 &nbsp;(based on experience)
 
 </li>
 </ul>
</div>

Sales Manager

steadfast group

Job Title: Property Management OfficerLocation: Dubai, UAE Salary: Up to AED 5,000Job Description:We are looking for a Property Management Officer to support the Property Manager in managing assigned residential and commercial properties. The role involves tenant coordination, rent collection, maintenance supervision, compliance with SOPs, and coordination with accounts and legal teams to ensure smooth property operations and high tenant satisfaction.Key Responsibilities:<ul><li>Assist with tenant move-ins and move-outs, renewals, and exits as per SOP.</li><li>Follow up on rental collections, cheque replacements, and bank transfers in coordination with Accounts.</li><li>Coordinate property maintenance, snag lists, inspections, and approvals with vendors.</li><li>Liaise with accounts, administration, and legal teams for DEWA bills, service charges, Ejari, tenancy contracts, and RDC matters.</li><li>Ensure compliance with UAE tenancy laws, Fire &amp; HSE regulations, and company policies.</li><li>Prepare move-in/move-out reports, occupancy reports, and monthly performance updates.</li><li>Support BOQ confirmation during project and post-project stages.</li><li>Address tenant complaints and assist during emergencies with approvals.</li></ul>Requirements:<ul><li>High School Diploma or Bachelor&rsquo;s degree in Property Management, Real Estate, Business Administration, or related field.</li><li>Knowledge of UAE tenancy laws, Ejari, DEWA, and property maintenance.</li><li>Good communication, coordination, and problem-solving skills.</li><li>Valid UAE driving license and own car is mandatory.</li><li>English required; Arabic is an advantage.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you have a valid UAE driving license and your own car?</li><li>Do you have experience handling tenant coordination, rental collections, or renewals?</li></ul>Ye/no<ul><li>Are you familiar with Ejari, tenancy contracts, and UAE tenancy laws?</li></ul>Yes/No<ul><li>What is your expected salary (AED)?</li><li>can you join immediately?</li></ul>

Property Management officer

Explore 4274+ Collection manager uae in Dubai Dha Licensed Jobs In Dubai this January. Find roles across top companies and apply now to boost your career.

4274 collection manager uae jobs IN Dubai Dha Licensed Jobs In Dubai

Collection Manager - UAE

Collection Manager - UAE

Property Manager

Senior Warehouse Assistant

Community Manager

Sales Manager

Property Management officer