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collections officer

SCS Capital Financial Group

We are seeking an experienced female Debt Collection Officer with a strong background in dealing with banks and financial institutions. The ideal candidate will bring established professional relationships and proven expertise in recovery and restructuring processes.Key Responsibilities:<ul><li>Follow up with delinquent clients to ensure recovery of outstanding amounts.</li><li>Manage collection of files with banks and companies in line with approved policies.</li><li>Negotiate repayment plans and settlements that align with company and client interests.</li><li>Build and maintain strong relationships with banks and financial institutions to support collection activities.</li><li>Prepare timely reports on collections and ongoing cases.</li><li>Coordinate with the legal department on cases requiring legal action.</li></ul>Qualifications:<ul><li>Demonstrated experience in banking collections or debt recovery firms.</li><li>Established professional network with banks and companies.</li><li>Strong negotiation and persuasion skills.</li><li>Ability to handle multiple cases and work under pressure.</li><li>Proficiency in Arabic and English (spoken and written).</li></ul>What We Offer<ul><li>Competitive basic salary + performance-based commission.</li><li>Employment visa.</li><li>Medical insurance.</li><li>Professional work environment with career growth opportunities.</li></ul>To Apply, send your CV to careers@scscapitals.comJob Type: Full-timeLocation:<ul><li>Dubai (Preferred)</li></ul>

Debt Collection Officer (Female Candidates Only)

Tanmyah

1. Job Purpose Under direct supervision, the Collection Officer performs accounts receivables functions and manages the processes and activities therein. 2. Key Responsibilities * Preparation of customer invoices upon validating the financial dimensions, adherence to contracts/LPO, accounting treatments, calculations, and supporting documents. * Ensuring the tax codes and VAT treatment are done as per applicable laws and regulations. * Preparing and handling customer receipts and deposits, handling post-dated cheques, and handling other relevant guarantees and collaterals given by customers. * Follow up with the operations department to gather proper support against the invoices. * Coordinating with the relevant stakeholders to improve the timelines of the invoicing cycle. * Reconciling and maintaining customer accounts regularly. * Addressing discrepancies with customer balances/accounts to the relevant stakeholders. * Preparation and verification of credit notes to the customers as requested by the concerned department/business unit. * Ensuring the timely dispatch of invoices and getting acknowledgments accordingly. * Maintaining the billing control sheet and making various analyses and MIS reports. * Sending periodic statements of accounts to customers. * Responding to queries from customers and addressing issues to the relevant stakeholders. * Regular communication with customers for collections follow-up via phone calls, emails, and other communication channels. * Assisting with periodic reports and monthly closings. * Protecting the organization's value by keeping information confidential. * Performing any other related duties as assigned. 3. Qualifications &amp; Skills * Education: Bachelor's degree in accounting/commerce. * Work Experience: At least 3 to 5 years of experience in an accounting role with extensive financial control, internal control, Collections, and operations management of vendors/alliances. * Skills: * Thorough knowledge of applicable accounts receivable/general ledger systems and procedures, financial chart of accounts, and corporate procedures. * Ability to work independently and with a team in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness. * Attention to detail and confidentiality. * Clear, concise communication with team members and vendors is essential for collaboration and problem-solving. * Quick thinking and resourcefulness to address unexpected challenges such as maintenance issues or scheduling conflicts. 4. Job Complexity/Judgment * Ability to timely complete assigned work. * Ability to carry out work in accordance with the SLA agreement with the clients. 5. Key Relationships (Internal &amp; External) * Internal: Line Managers, employees of the division. * External: Stakeholders.Job Type: Full-time

Collection Officer

bankfab

<div><ul><div>Full-time</div><div></div><div>
Sub Division: Credit and Collections - Personal Banking</div><div>
Division: Group Credit</div></ul><div><div><div><div><h2 class="jobSectionHeader">
Company Description</h2></div><div><div>
Join the UAE&rsquo;s largest bank and one of the world&rsquo;s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.</div></div></div><div><div><h2 class="jobSectionHeader">
Job Description</h2></div><div>
JOB PURPOSE:
The incumbent is responsible for handling collections legal cases, chq. Execution cases, Civil cases, cases against bank, liaising with collection teams for in-court settlements/ releasing cases, handling accountancy cases, assigned cases against the bank, attending different expert meetings, following up with law firms on case stages to minimize losses and maximize collections and cash recovery.
KEY ACCOUNTABILITIES:<ul><li>
Coordinating with law firm to for new cases assigned (Chq. Execution, REPO, Civil/Cases against bank), follow up across different stages, and update the system and trackers.</li><li>
Assist in being back up for any other team member who is not in office or during leaves as assigned (criminal/civil/legal notice/Repo/Chq Execution&hellip;etc.).</li><li>
Working closely and monitoring our vendors (law firms) for the assigned cases to each service provider, especially AUH cases.</li><li>
Liaising with law firms to get the cases filed as per agreed TAT, and sharing any additional required documents.</li><li>
Attending expert meetings and whenever required and reviewing commentaries and memos.</li><li>
Ensuring updating the system and legal flags of all allocated cases.</li><li>
handling assigned cases against the bank and extending support whenever required.</li><li>
Ensuring original files retrieval and returns as per process and policy.</li><li>
Handling referred requests and escalations related to collections, received through various channels and taking the same to a resolution.</li><li>
Working closely with Collection and Recovery different teams for legal support or advisory whenever applicable.</li><li>
 Attending Training and adhere to policies // Enforces company policies and values without creating negative reactions // Timely completion of Mandatory training</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Qualifications</h2></div><div>
Minimum Qualification<ul><li>
Bachelor&rsquo;s degree.</li></ul>
Minimum Experience<ul><li>
Minimum 5 years of relevant experience in the banking sector</li></ul></div></div></div></div></div>

Officer- Collection Operations

Alhodood Technologies

Job Summary:We are seeking a skilled and experienced Collections Executive with a strong background in Facility Management services. The ideal candidate will be responsible for managing outstanding payments, following up with clients, and ensuring timely collections. Fluency in Tagalog and English is essential for effective communication with clients and internal teams.Key Responsibilities:<ul><li>Manage and follow up on outstanding client payments in a professional and timely manner.</li><li>Coordinate with clients via phone, email, and visits to ensure payment collection.</li><li>Maintain accurate records of all collection activities.</li><li>Collaborate with internal departments (e.g., finance, operations) to resolve billing issues.</li><li>Prepare regular reports on collection status and aging analysis.</li><li>Handle disputes or payment issues diplomatically to maintain client relationships.</li><li>Ensure compliance with company policies and legal requirements during the collection process.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in collections, specifically in the Facility Management sector.</li><li>Fluent in Tagalog and English &ndash; both written and verbal communication.</li><li>Strong negotiation and interpersonal skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Good knowledge of MS Office and ERP systems is a plus.</li><li>Strong attention to detail and organizational skills.</li></ul>Job Types: Full-time, PermanentPay: AED7,000.00 - AED8,000.00 per month

Collections Specialist - Facility Management Services (Tagalog Speakers)

CREDITCARE CREDIT MANAGEMENT LLC

As a Debt Management Executive with Collection Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telecaller is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED4,000.00 per monthJob Types: Full-time, Permanent, FresherPay: AED3,000.00 - AED4,000.00 per month

Collection Officer Female

Green Line Loans Rescheduling Services LLC

Job description**Job Title: Debt Collector****Salary:** AED 3000-3500 per month + CommissionWe are seeking a reliable Debt Collector to join our team and help us reclaim outstanding debts from debtors. The ideal candidate will possess excellent communication skills, persistence, and a commitment to achieving results in a challenging environment.**Responsibilities:**- Keep track of assigned accounts to identify outstanding debts- Plan a course of action to recover outstanding payments- Locate and contact debtors to inquire about their payment status- Negotiate payoff deadlines or payment plans- Handle questions or complaints- Investigate and resolve discrepancies- Build trust relationships with debtors to prevent future issues- Update account status and database regularly- Alert superiors of debtors unwilling or unable to pay when necessary- Comply with legal requirements when legal action is unavoidable**Requirements:**- Proven experience as a debt collector- Experience in working with targets and tight deadlines- Knowledge of relevant legal requirements- Working knowledge of MS Office and databases- Excellent communication and negotiation skills- Ability to be polite and compassionate without lacking confidence**How to Apply:**Please send your CV to pachairman@greenlinescorp.com or contact us via WhatsApp at +971 42517032.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED3,000.00 - AED3,500.00 per month

Debt Collector

EMWme

Job Description: Accountant (UAE) &mdash; Zoho Books, Corporate Tax, VAT, Month-End Close &amp; AR CollectionsJob Title: Accountant Department: Finance &amp; Accounting Location: [Dubai], United Arab Emirates (on-site with client visits) Reports To: Finance Manager / CFO Employment Type: Full-timeRole SummaryWe are seeking an experienced Accountant based in the UAE with strong expertise in Zoho Books, UAE Corporate Tax, VAT, monthly financial closing, and accounts receivable management. The ideal candidate holds a valid UAE driving license and owns a car to conduct periodic client visits for collections/reconciliations. You will ensure accurate, timely books, compliance with UAE tax regulations, and healthy cashflow through disciplined AR follow-up aligned with contractual payment terms.Key Responsibilities1) General Accounting &amp; Month-End Close<ul><li>Own the monthly close calendar; complete close by the 3rd working day after month-end/ the 5th working day after month-end including accruals, prepayments, provisions, and reconciliations.</li><li>Prepare and post JVs for revenue recognition, deferrals, amortizations, and cost allocations.</li><li>Perform bank, AR, AP, payroll, and intercompany reconciliations; investigate and resolve variances.</li><li>Maintain fixed asset register and run depreciation; manage asset additions/disposals.</li><li>Ensure books comply with IFRS and internal policies/DoA (delegation of authority).</li><li>Experience in SAAS monthly billing</li></ul>2) Zoho Books Ownership<ul><li>Configure and maintain Zoho Books (chart of accounts, tax setup, workflows, approval rules, custom fields, and automation).</li><li>Process sales invoices/credit notes; reconcile bank feeds; manage payment gateways as applicable.</li><li>Build custom reports and dashboards (aging, DSO, revenue/margin, taxes).</li><li>Liaise with Zoho support/partners to optimize usage and integrate with other business apps (e.g., CRM, inventory).</li></ul>3) UAE VAT &amp; Corporate Tax Compliance<ul><li>Prepare UAE VAT returns: review tax codes, zero-rated/exempt supplies, reverse charge, and reconciliation to GL.</li><li>Maintain appropriate tax documentation (TRNs, tax invoices, tax credit notes, export evidence).</li><li>Support UAE Corporate Tax computations: book tax adjustments, track temporary differences, maintain supporting schedules, and assist external advisors during filing.</li><li>Monitor regulatory updates; ensure compliance with FTA requirements, record retention, and audit readiness.</li></ul>4) Accounts Receivable &amp; Collections<ul><li>Monitor AR aging and DSO; enforce client payment terms and credit limits.</li><li>Issue accurate and timely invoices and statements of account; reconcile with client POs, GRNs, and service acceptance.</li><li>Execute a structured collections cadence (calls/emails/visits) and log actions in Zoho Books/CRM.</li><li>Conduct on-site meetings with customers (requires valid UAE license &amp; own car); secure PDCs/TTs per policy.</li><li>Escalate chronic overdues and recommend credit holds, payment plans, or legal escalation per DoA.</li></ul>5) Reporting &amp; Audit<ul><li>Help deliver monthly management packs: P&amp;L, balance sheet, cash flow, KPI commentary (revenue, margin, DSO, collections).</li><li>Support statutory audit and tax audits with reconciliations and schedules; address auditor queries promptly.</li><li>Maintain internal controls and documentation (SOPs, checklists) to ensure audit-ready books.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Accounting/Finance; professional certification (ACCA/CPA/CMA) preferred.</li><li>3&ndash;5+ years accounting experience in the UAE, including VAT filings and month-end close.</li><li>Advanced proficiency in Zoho Books (workflows, custom reports, automation, bank feeds).</li><li>Demonstrated success reducing DSO and collecting AR against contractual payment terms.</li><li>Solid knowledge of IFRS, UAE VAT, and UAE Corporate Tax concepts.</li></ul>Must-Haves<ul><li>Valid UAE driving license and own car; willingness to travel within the UAE for client collections/meetings.</li><li>Strong Excel skills (pivot tables, lookups, reconciliations).</li><li>Excellent written and verbal communication in English; Arabic a plus.</li><li>High ownership, integrity, and attention to detail; ability to work to tight deadlines.</li></ul>Nice-to-Haves<ul><li>Experience with Zoho CRM/Inventory or integrations to Zoho Books.</li><li>Exposure to hospitality/telecoms/systems integrator environments (project-based billing, milestones).</li><li>Familiarity with Power BI or data visualization for finance reporting.</li></ul>Key Performance Indicators (KPIs)<ul><li>Month-end close completed by the 3rd working day after month-end/the 5th working day after month-end with zero material post-close adjustments.</li><li>AR DSO within target; % of overdue &gt;30/60/90 days within thresholds.</li><li>Cash collections vs. plan; dispute-resolution turnaround time.</li><li>VAT &amp; Corporate Tax filings on time with nil penalties.</li><li>Reconciliation completeness and audit points closure rate.</li></ul>Working Conditions<ul><li>On-site role in [Dubai], UAE, with regular external client visits.</li><li>Standard workweek [e.g., Mon&ndash;Fri]; additional hours during month-end and audits as required.</li><li>Occasional travel within the GCC as needed.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary and incentives linked to collections/DSO targets.</li><li>Transportation reimbursement for client visits (if applicable).</li><li>Medical insurance and standard UAE benefits.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Zoho Books: 5 years (Required)</li></ul>Language:<ul><li>English Arabic is a Plus (Required)</li></ul>License/Certification:<ul><li>UAE Drivers License with own CAR (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Accountant Proficient in Zoho Books

Explore 240+ Collections officer in Dubai this September. Find roles across top companies and apply now to boost your career.