account manager

marketing specialist

customer service manager

digital marketing manager

marketing executive

communications manager

Magnet

<div>
 
 
 Employer Overview:
 
 
 
 A
 
 leading Egyptian Bank
 
 with over a century of experience in banking and investment services. The Bank is recognized for its commitment to national economic development, advanced digital solutions, and a strong presence in Egypt. With a wide network of branches and subsidiaries, it continues to provide innovative financial products and exceptional customer service to millions of clients.
 
 
 
 
 
 
 
 
 
 Job Summary
 
 
 
 The MarCom Manager is responsible for developing and executing integrated marketing and communication strategies that enhance the bank&rsquo;s brand positioning, support business growth, and strengthen customer engagement. The role oversees digital performance, product marketing, corporate communication, and brand consistency across all channels while ensuring full alignment with banking compliance and regulatory standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead the development of comprehensive marketing and communication plans across retail, corporate, and digital banking segments.
 </li>
 <li>
 Manage 360&deg; campaigns (digital, offline, events, PR) to support product launches, brand initiatives, and customer acquisition.
 </li>
 <li>
 Oversee digital performance and paid media activities to maximize ROI and optimize customer journeys.
 </li>
 <li>
 Ensure all marketing content and communications adhere to banking regulations, brand guidelines, and compliance standards.
 </li>
 <li>
 Direct social media strategy, content development, and customer engagement across digital platforms.
 </li>
 <li>
 Collaborate with product, digital banking, and corporate communication teams to deliver targeted marketing messages.
 </li>
 <li>
 Conduct market research, competitor benchmarking, and customer insights analysis to guide strategy.
 </li>
 <li>
 Manage relationships with advertising, media, and PR agencies to ensure high-quality deliverables.
 </li>
 <li>
 Monitor campaign performance analytics and provide detailed reports to senior management.
 </li>
 <li>
 Oversee brand identity consistency across branches, digital channels, and customer touchpoints.
 </li>
 <li>
 Manage marketing budgets and ensure cost-effective campaign execution.
 </li>
 <li>
 Lead, mentor, and develop the MarCom team to enhance efficiency and innovation.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, Business Administration, or a related field.
 </li>
 <li>
 Master&rsquo;s degree in Marketing or MBA is a plus.
 </li>
 <li>
 7&ndash;12 years of experience in Marketing &amp; Communications, preferably within the banking or financial services sector.
 </li>
 <li>
 Proven experience in digital marketing, performance campaigns, and integrated communication strategies.
 </li>
 <li>
 Strong knowledge of digital marketing platforms (Google Ads, Meta Ads, SEO/SEM tools).
 </li>
 <li>
 Proficiency in analytics tools (Google Analytics, Data Studio, Adobe Analytics).
 </li>
 <li>
 Experience with marketing automation tools (Salesforce Marketing Cloud, HubSpot, or similar).
 </li>
 <li>
 Understanding of banking products, customer segments, and financial industry regulations.
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent communication, storytelling, and presentation abilities.
 </li>
 <li>
 Strategic thinker with strong business acumen and creativity.
 </li>
 <li>
 Strong project management, time management, and problem-solving skills.
 </li>
 <li>
 Proficient in MS Office (Excel, PowerPoint, Word).
 </li>
 <li>
 Familiarity with CRM and digital tracking dashboards.
 </li>
 <li>
 Fluent in written and spoken English and Arabic.
 </li>
 <li>
 Ability to manage multiple projects with tight deadlines.
 </li>
 <li>
 Ability to collaborate effectively with cross-functional teams, including product, digital, and compliance.
 </li>
 </ul>
 
 
</div>

Marketing Communications Manager

Bayer

<div>
 
 
 Be You, Be Bayer
 
 
 
 At Bayer we&rsquo;re visionaries, driven to solve the world&rsquo;s toughest challenges and striving for a world where &lsquo;Health for all, Hunger for none&rsquo; is no longer a dream, but a real possibility. We&rsquo;re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities, and redefining &lsquo;impossible&rsquo;.
 
 
 We&rsquo;re a digital-first culture and have our fingers of the pulse of cutting-edge tools and methods that can advance our organisation and help us serve our customers better and more efficiently. So, we&rsquo;re always on the lookout for candidates who are passionate about digital in their professional and personal lives, and who recognise technology as a powerful tool for streamlining processes and improving the business overall.
 
 
 At Bayer Middle East we welcome applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, or any unlawful criterion under applicable law. We are committed to treating all applicants fairly. Your unique experiences and perspectives are what make us stronger.
 
 
 Saudi Arabia is booming with opportunity, and we want you to be a part of this exciting future. That&rsquo;s why we&rsquo;re on a mission to advance the lives of those who work with us and support their career growth through our unique capabilities&rsquo; development programs, Project Assignments and Professional Development Assistance programs
 
 
 Come grow with us.
 
 
 
 
 
 Do Something That Moves you
 
 
 
 Position purpose:
 
 
 
 
 
 The Integrated Communications Manager &ndash; MENA is responsible for planning, producing, and executing integrated communication initiatives that support corporate and divisional priorities across the Middle East and North Africa. Operating within the Dynamic-Shared-Ownership (DSO) framework, the role partners closely with country communication teams to deliver high-quality editorial content and campaigns for internal and external audiences, ensuring one-voice consistency, cultural relevance, and measurable impact. The position emphasizes strong editorial development, channel orchestration, media relations, and employee engagement to enhance reputation and enable business outcomes in MENA.
 
 
 
 
 
 Major tasks, responsibilities and requirements of the position:
 
 
 
 
 
 1. Integrated Communications Planning &amp; Execution:
 
 
 a. Translate business priorities into integrated communications plans across MENA, aligned with corporate strategy and cluster guidance.
 
 
 b. Build and manage annual and quarterly editorial calendars covering internal and external moments, launches, and reputational themes.
 
 
 c. Ensure &lsquo;One Bayer&rsquo; narrative and message consistency across markets, divisions, and channels.
 
 
 2. Editorial Content Development (Internal &amp; External)
 
 
 a. Lead the development of high-quality, culturally attuned content in English and Arabic; French adaptation highly beneficial for North Africa markets.
 
 
 b. Produce executive messages, speeches, op-eds, press materials, feature stories, thought-leadership articles, social copy, and employee communications.
 
 
 c. Establish and enforce editorial standards, tone-of-voice, and review workflows; manage translations and transcreation.
 
 
 3. Channel &amp; Campaign Management (PESO)
 
 
 a. Design and execute multi-channel communications using a Paid&ndash;Earned&ndash;Shared&ndash;Owned (PESO) approach for both corporate and divisional priorities.
 
 
 b. Orchestrate internal channels (intranet, town halls, leadership newsletters, employee communities) and external channels (media, social, web).
 
 
 c. Coordinate with media and creative agencies on briefs, assets, timelines, and localization; optimize content for digital and social performance.
 
 
 4. Media Relations &amp; Stakeholder Engagement
 
 
 a. Support country work teams to build and maintain trusted relationships with priority media, influencers, and industry stakeholders across MENA.
 
 
 b. Support in preparing and positioning spokespersons; developing media toolkits and Q&amp;As; organizing interviews, roundtables, and press events.
 
 
 c. Monitor media landscape and sentiment; proactively identify opportunities and risks.
 
 
 5. Issues &amp; Crisis Communications
 
 
 a. Support issues identification, scenario planning, and crisis preparedness in line with global guidelines and local sensitivities.
 
 
 b. Draft holding statements, reactive lines, and internal updates; coordinate with Legal/Regulatory and corporate functions during activation.
 
 
 c. Ensure country teams and agency partners understand procedures, roles, and escalation paths.
 
 
 6. Employee Engagement &amp; Change Communications
 
 
 a. Partner with HR and leadership on employee engagement content, change communication plans, and culture-building narratives.
 
 
 b. Develop internal campaigns that connect strategy to purpose, drive alignment, and recognize achievements.
 
 
 7. Measurement, Insights &amp; Continuous Improvement
 
 
 a. Support in defining KPIs for campaigns and content; track performance across media, social, web, and internal channels.
 
 
 b. Deliver reports and insights; recommend optimizations and content iterations based on data and stakeholder feedback.
 
 
 8. Governance, Compliance &amp; Ways of Working
 
 
 a. Uphold brand, editorial, and regulatory standards; ensure approvals and documentation are maintained.
 
 
 b. Work effectively within the DSO framework and capability communities; share best practices across countries and divisions.
 
 
 
 
 
 
 
 Your Experience
 
 
 
 Education
 
 
 &bull; Preferably a university degree or equivalent in Communications, Marketing, or a related field.
 
 
 Languages
 
 
 &bull; Fluency in English and Arabic is required.
 
 
 &bull; French is highly beneficial, especially for North Africa markets.
 
 
 Skills/experiences
 
 
 &bull; 5+years of integrated communications experience in MENA; media agency background or hybrid agency/in-house experience strongly preferred.
 
 
 &bull; Demonstrated excellence in editorial content development for internal and external audiences, including Arabic/English writing and transcreation.
 
 
 &bull; Proven experience in PESO planning and multi-channel campaign execution, including digital and social.
 
 
 &bull; Media relations experience with success in pitching, briefing, and event management.
 
 
 &bull; Issues/crisis communications exposure; ability to operate within global frameworks and local regulations.
 
 
 &bull; Strong project management, stakeholder engagement, and vendor/agency management skills.
 
 
 &bull; Measurement and insights capability (media monitoring, social listening, analytics dashboards).
 
 
 &bull; Cultural sensitivity and cross-country collaboration skills; ability to navigate diverse MENA contexts.
 
 
 &bull; Experience in healthcare/life sciences or other regulated industries is beneficial.
 
 
 
 
 
 Empowered to Achieve
 
 
 
 At Bayer, we&rsquo;re all about advancing life for those who work alongside us. That&rsquo;s why we offer flexible working arrangements to help you achieve that fundamental work life balance, 16 weeks paid maternity leave, and 10 days paternity leave. With our Professional Development Assistance policy for talents, we fund postgraduate studies to help you in your professional growth. Our competitive compensation packages and exciting dynamic working environment are designed for you. Join our global organization where you&rsquo;ll find thrilling opportunities for personal and professional growth, assignments, learnings, and career advancement, while enjoying the freedom to express your individuality and be you, at Bayer.
 
 
 We are dedicated to building an inclusive workforce and welcome applications from qualified individuals with diverse abilities who meet the specified criteria for this position because they are at the forefront of our minds as we recruit top talents.
 
 
 If you are a person with disability and wish to apply, please send your CV directly to BME.InclusiveOpportunities@bayer.com, with the job vacancy title mentioned in the subject line.
 
 
 You affirm that you have a disability by choosing to disclose upon submitting your resume, your disclosure will be handled confidentially and used solely for the purpose of considering your application as part of our commitment to diversity and inclusion.
 
 
 
 
 Due to the high volume of applications received for advertised positions, please understand only those candidates who are shortlisted for interview will be contacted by our HR Team. If you are not contacted by our team regarding an application for a position three weeks from the closing date for the position, this means unfortunately on this occasion you were not shortlisted for the role and will not receive further contact regarding this position.
 
 
 
</div>

Integrated Communications Manager MENA

<div>
 
 
 Employer Overview:
 
 
 
 A
 
 leading Egyptian Bank
 
 with over a century of experience in banking and investment services. The Bank is recognized for its commitment to national economic development, advanced digital solutions, and a strong presence in Egypt. With a wide network of branches and subsidiaries, it continues to provide innovative financial products and exceptional customer service to millions of clients.
 
 
 
 
 
 
 Job Summary:
 
 
 
 The PR Manager will manage and execute public relations strategies focused on financial and economic communications. This role involves handling media relations, preparing financial messaging, and supporting the organization&rsquo;s reputation through proactive and reactive communication initiatives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Implement PR plans aligned with corporate and financial communication objectives.
 </li>
 <li>
 Support the Head of PR in developing messaging for financial results, market updates, and economic initiatives.
 </li>
 <li>
 Coordinate press releases, media briefings, and interviews.
 </li>
 <li>
 Maintain relationships with financial journalists and economic media outlets.
 </li>
 <li>
 Respond to media inquiries and ensure accurate representation of financial information.
 </li>
 <li>
 Monitor media coverage and provide reports to leadership.
 </li>
 <li>
 Draft press releases, Q&amp;A documents, and executive talking points for financial topics.
 </li>
 <li>
 Collaborate with Investor Relations and Finance teams for accurate disclosures.
 </li>
 <li>
 Create thought leadership content on economic trends and company performance.
 </li>
 <li>
 Assist in managing communication during financial or regulatory crises.
 </li>
 <li>
 Prepare holding statements and FAQs for sensitive issues.
 </li>
 <li>
 Track PR campaign performance and media sentiment.
 </li>
 <li>
 Provide insights to improve communication strategies.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Communications, Public Relations, Journalism, Economics, or Finance.
 </li>
 <li>
 7&ndash;10 years of PR experience in financial/economic communications.
 </li>
 <li>
 Strong writing and editing skills with attention to detail.
 </li>
 <li>
 Knowledge of financial markets and regulatory requirements.
 </li>
 <li>
 Ability to manage multiple projects under tight deadlines.
 </li>
 </ul>
</div>

Public Relations Manager (Financial & Economic Communications)

Hikma Pharmaceuticals

<div>
 Job description:
 
 
 
 
 Job Purpose:
 
 
 
 As a member of the MENA Communications team reporting directly to the Senior Director, Communications &ndash; MENA and matrix to the VP of Egypt and Sudan, he/she will be responsible for overseeing the implementation of both internal and external communication initiatives and managing media relations primarily for this market but also supporting for regional initiatives as and when necessary. Her/his duties include being the lead storyteller for all internal and external communications for Egypt and the Sudan (as and when necessary). She/he will be writing bilingual copy for company newsletters, announcements and press releases adhering to the company&rsquo;s brand.
 
 
 
 Duties &amp; Responsibilities:
 
 
 <ul>
 <li>
 Leading all the communication efforts for Egypt and the Sudan (as necessary) in alignment with regional lead
 </li>
 <li>
 Collaborate with other members of the MENA Communications team to amplify the public voice of the brand.
 </li>
 <li>
 Ability to effectively manage and maintain relationships with agencies and vendors in Egypt to help facilitate the timely and on-budget completion of projects that promote business initiatives and enhance our brand
 </li>
 <li>
 Support the commercial teams in Egypt with content and branding design needs for digital communications initiatives that drive business outcomes
 </li>
 <li>
 Serve as crisis communication team lead for in-market specific crises in Egypt and the Sudan (as necessary)
 </li>
 <li>
 Draft press releases and speeches to amplify Egypt&rsquo;s CSR activities, conferences/events and key business news
 </li>
 <li>
 Write letters, interdepartmental memos and other business communications to support the VP
 </li>
 <li>
 Be the media contact for Egypt and communicate with journalists and create press kits when necessary
 </li>
 <li>
 Develop materials in alignment with regional team aligned with communications best practice
 </li>
 <li>
 Perform market research to monitor activities of various companies in Egypt
 </li>
 </ul>
 
 
 Qualification:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Communications
 </li>
 <li>
 Years of experience: from 0 to 5 years
 </li>
 <li>
 Strong writing, editing and proofreading in both Arabic and English, including ability to present concepts verbally to a bilingual audience.
 </li>
 <li>
 Must be a confident communicator and discreet with a strong understanding of confidentiality
 </li>
 <li>
 Digitally savvy with a strong ability to navigate social media platforms is a must
 </li>
 <li>
 Politically and culturally sensitive
 </li>
 <li>
 Flexible and responsive in a fast-paced working environment
 </li>
 <li>
 Proactive and pragmatic; takes initiative with little or no supervision of his/her work.
 </li>
 </ul>
</div>

Officer, Communication

Sutherland

<div>
 
 
 Role Purpose:
 
 
 
 The
 
 Manager &ndash; Employee Engagement &amp; Events
 
 will lead initiatives that enhance employee experience and organizational culture across Sutherland Egypt. This includes planning and executing events, driving engagement programs, managing social media communications, and collaborating across verticals to ensure alignment with business objectives.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Event Planning &amp; Execution: Design and deliver corporate events and cultural activities aligned with company values. Manage budgets, vendors, and logistics for flawless execution.
 </li>
 <li>
 Employee Engagement: Develop programs that foster collaboration, recognition, and well-being. Partner with HR and leadership to measure engagement and implement improvements.
 </li>
 <li>
 Social media &amp; Communication: Manage social media platforms to showcase culture and achievements. Create engaging content and monitor analytics for optimization.
 </li>
 <li>
 Cross-Vertical Collaboration: Work with multiple business units to ensure inclusivity in engagement initiatives. Act as a communication bridge between leadership and employees.
 </li>
 <li>
 Reporting &amp; Analytics: Provide monthly reports on engagement metrics, event ROI, and social media performance. Recommend improvements based on data insights.
 </li>
 </ul>
 
 
 
 
 
 Previous Work Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Communications, HR, or related field.
 </li>
 <li>
 Minimum 2 years in employee engagement, event management, or corporate communications.
 </li>
 <li>
 Proven track record in managing social media platforms for corporate branding.
 </li>
 <li>
 Experience in cross-functional collaboration and stakeholder management.
 </li>
 </ul>
 
 
</div>

Employee Engagement & Events Manager

LEO MEA (Middle East & Africa)

<div>
 
 Overview
 
 
 
 <ul>
 <li>
 Managing the day-to-day client relationship and communications between the agency and the current clients.
 </li>
 <li>
 Support the Associate Business Director / Business Director to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements.
 </li>
 <li>
 Collaborate with cross-functional teams (from the agency and/or from the group) across multiple clients/projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns
 </li>
 <li>
 Monitor closely the communication trends and in charge of competitive audit/reports
 </li>
 <li>
 Identify new business opportunities with current clients while managing allocated resource teams.
 </li>
 <li>
 Supervise, inspire and guide the executive team members
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 
 Technical &amp; Product
 
 
 
 <ul>
 <li>
 Strong understanding of the advertising and media industries and the role of communication strategy within them.
 </li>
 <li>
 Maintain a solid understanding of client&rsquo;s business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs
 </li>
 <li>
 Develop an excellent daily client relationship and foster consulting opportunities wherever possible
 </li>
 <li>
 In-depth knowledge of agency capabilities, processes, and tools
 
 
 </li>
 </ul>
 
 Business Acumen &amp; Operational Efficiency
 
 
 
 <ul>
 <li>
 Manage the day-to-day relationship with our internal &amp; external teams
 </li>
 <li>
 Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome (agendas, contact reports delivered timeously with key deliverables and then drive out those deliverables to the agreed timings)
 </li>
 <li>
 Oversee and run team status meetings to align internal and external stakeholders on priorities and goals of each meeting/project
 </li>
 <li>
 Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details
 </li>
 <li>
 Demonstrate ownership and confident management of multi-projects for multiple clients on multiple markets - as well as internal stakeholders
 </li>
 <li>
 Constantly exceed client expectations and ensure that KPIs of each project are met
 </li>
 <li>
 Work together with your full team across Traffic, Strategy, Content Marketing, Creative, Production, Development, etc. to deliver high quality work
 </li>
 <li>
 Full understanding of the production ecosystem, milestones and requirements
 </li>
 <li>
 Seamlessly manage multiple stakeholders across multiple clients/markets under the guidance of your Business Lead / Business Director / Associate Business Director
 
 
 </li>
 </ul>
 
 Innovative &amp; Analytical Mindset
 
 
 
 <ul>
 <li>
 Take full ownership of every job that comes through you - and ensure that every job is measured against client requirements, agreed strategy and on-brand
 </li>
 <li>
 Demonstrate logical thinking when describing client issues: quickly identifying problems to be solved during daily operation &amp; projects, and subsequently to come up with smart solutions for them
 </li>
 <li>
 Communicate complex topics in a concise approach with excellence, maturity and intent when writing or speaking
 </li>
 <li>
 Write briefs with full clarity on all requirements and inspire strategy, creative, production, development to do great work
 </li>
 <li>
 Challenge yourself and the team (direct line report and partners - strategy, creative, production) on coming up with innovative ideas that address brand and business objectives
 </li>
 <li>
 Good financial understanding of budgeting and estimating
 
 
 </li>
 </ul>
 
 People &amp; Leadership
 
 
 
 <ul>
 <li>
 Takes initiative to challenge an established point of view with respect and openness.
 </li>
 <li>
 Able to use storytelling to connect with internal and external stakeholders in a compelling manner to influence and inspire.
 </li>
 <li>
 Able to handle complex issues and make decisions even when missing information.
 </li>
 <li>
 Capable of proactively developing meaningful relationships with key decision makers.
 </li>
 <li>
 Accepts responsibility for client problems, manages conflict and actively works to solve issues internally and externally.
 </li>
 <li>
 Able to build succession plans and grow and mentor future talent.
 </li>
 <li>
 Able to provide constructive feedback to others in a timely manner.
 </li>
 <li>
 Demonstrates a collaborative and positive spirit and showcases inclusivity towards all people.
 </li>
 <li>
 Listens and proactively seeks views from others to create an environment that is transparent and comfortable for others to share.
 </li>
 <li>
 Able to motivate their team to pursue goals and deliver beyond their beliefs.
 </li>
 <li>
 Able to assess ideas and people on merit alone, without bias or favoritism and gives recognition when due.
 </li>
 <li>
 Empowers individuals to solve problems with full support when needed.
 </li>
 <li>
 Capable of coaching and supporting others by aligning career expectations providing actionable, open and constructive feedback.
 </li>
 <li>
 Capable of persuading others with integrity by understanding their motivations and identifying their concerns and work toward solving them.
 </li>
 <li>
 Proactively and continuously work towards improving effective team working and collaboration.
 </li>
 <li>
 Able to handle complex messages and is able to convey issues to facilitate others' understanding.
 </li>
 <li>
 Able to initiate and lead open conversations with internal and external stakeholders to build a culture of trust.
 </li>
 <li>
 Capable of creating opportunities for others to grow and demonstrate their learning agility.
 </li>
 <li>
 Drives a culture of trust with peers, clients and other stakeholders.
 
 
 </li>
 </ul>
 
 Self
 
 
 
 <ul>
 <li>
 Able to adjust performance based on experiences and feedback and showcases agility and flexibility.
 </li>
 <li>
 Displays openness to the ideas of others and leverages them when beneficial for the business.
 </li>
 <li>
 Demonstrates the growth mindset and proactively adapts behavior and performance for sustained success.
 </li>
 <li>
 Able to set high impact objectives and goes above and beyond to exceed performance.
 </li>
 <li>
 Able to demonstrate agility and flexibility to respond and reprioritize based on different situations.
 </li>
 <li>
 Able to constructively challenge the status quo and take risks to challenge internal and external perspectives.
 </li>
 <li>
 Approaches situations and individuals with honesty, integrity, transparency and humbleness.
 </li>
 <li>
 Showcases resilience and maintains drive and a positive outlook when faced with challenges.
 </li>
 <li>
 Actively listens and is receptive to others' feedback on performance.
 </li>
 <li>
 Able to take justified risks when appropriate and take accountability and responsibility when things don&rsquo;t go as planned.
 </li>
 <li>
 An early identifier of change, able to proactively develop and share plans to seize opportunities.
 </li>
 <li>
 Acts ethically and makes ethical decisions in line with local regulations and contracts, even in the face of ethical challenges.
 </li>
 <li>
 Able to listen to other people in a way that they feel understood, and is respectful of others.
 </li>
 <li>
 Able to make timely decision that take into account different factors in ambiguous circumstances, considering impacts internally and externally.
 </li>
 <li>
 Able to build initiatives despite doubts or resistance from others to deliver strategic impact.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proficient in English &amp; Arabic
 </li>
 <li>
 Bachelor's degree in marketing advertising, or a related field
 </li>
 <li>
 Minimum of 3 years of experience working in a Communications, Project Manager or Account Manager role - preferably within an experience in communication, digital or media agency, could also come from marketing/client side.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 R-3128 P-3529
</div>

Senior Manager - Communications & Project Management

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
 
 
 
 Communications Agent
 
 
 
 Four Seasons Hotel Cairo at The First Residence
 
 
 Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Communications Agent who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
 
 
 
 About The Role
 
 
 
 Answers and directs phone calls, pages, radio requests, and faxes in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons&rsquo; policies.
 
 
 
 What You Will Do
 
 
 
 Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.
 
 
 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
 
 
 Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g., property management, paging, and radio systems), high-speed Internet system, and facsimile machines.
 
 
 Comply with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact.
 
 
 Work harmoniously and professionally with co-workers and supervisors.
 
 
 Monitors and responds to the hotel fire control panel and emergency and safety situations in an efficient and professional manner.
 
 
 Accepts and delivers wake-up calls, messages, and facsimiles in a timely manner.
 
 
 Performs installation and repairs of telephone, facsimile, or high-speed Internet services in the guest room or public area meeting space.
 
 
 
 What You Bring
 
 
 
 <ul>
 <li>
 Requires a working knowledge of division operations.
 </li>
 <li>
 Working knowledge is generally learned on the job.
 </li>
 <li>
 Requires the ability to operate computer equipment and other Kitchen systems.
 </li>
 <li>
 Requires reading, writing, and oral proficiency in the English language.
 </li>
 <li>
 More than 1 year of experience.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent training and development opportunities
 </li>
 <li>
 Complimentary dry cleaning for employee uniforms/ business attire.
 </li>
 <li>
 Complimentary employee meals
 </li>
 <li>
 Complimentary stays at Four Seasons properties (based on availability), with discounted meals.
 </li>
 <li>
 Dental and medical/disability/life insurance
 </li>
 <li>
 Retirement pension plan
 </li>
 <li>
 Employee service awards
 
 
 </li>
 </ul>
 
 Schedule &amp; Hours
 
 
 
 Full&ndash;time job with 44 working hours a week.
</div>

Communications Agent

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