housekeeping supervisor

housekeeping attendant

receptionist

sales coordinator

housekeeping coordinator

concierge receptionist

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Responsibilities
 
 
 
 Job Description
 
 
 <ul>
 <li>
 Ensure all Standard Operating Policies &amp; Procedures are adhered
 </li>
 <li>
 Ensure guest requests are handled in a timely manner
 </li>
 <li>
 Be fully knowledgeable of hotel facilities and ensure to keep informed all changes and additions
 </li>
 <li>
 Be familiar with all daily events and functions within the hotel and to maintain the appropriate desk folder. Share the information with all Concierge staff of such events
 </li>
 <li>
 Maintain a library of all relevant directories and business information
 </li>
 <li>
 Advise guests of points of interest in the surrounding area
 </li>
 <li>
 Ensure the efficient and prompt handling and delivery of all messages, facsimiles, mail and parcels within the hotel
 </li>
 <li>
 To be familiar with all guest services and information they may require. To assist guests in confirming airline tickets, making restaurant reservations, arranging tours and making transportation arrangements.
 </li>
 <li>
 Be familiar with all the courier companies and their charges
 </li>
 <li>
 Ensure desk, lobby, hotel entrances and baggage area are kept clean and tidy at all times
 </li>
 <li>
 Liaise with Chief/Head Concierge and Front Office/Reception to foresee future VIP arrivals and departures
 </li>
 <li>
 Ensure all Concierge equipment is accounted for and is in good working order
 </li>
 <li>
 Attend meetings as required
 </li>
 <li>
 Aid in the smooth operation of the car service, and to ensure that information is passed to airport representatives for all arriving and departing VIP&rsquo;s
 </li>
 <li>
 Project and maintain the image of the highest standards within the hotel at all times
 </li>
 <li>
 Advise the Head Concierge of all guest comments
 </li>
 <li>
 Record all incidents or service failures in Royal Service Manager
 </li>
 <li>
 Maximize the sale of our internal outlets
 </li>
 <li>
 Maintain amicable and co-operative working relations with all other departments
 </li>
 <li>
 Comply with all Health and Safety legislation, using working practices that are safe and sensible to your colleagues and to yourself
 </li>
 <li>
 To attend any courses Management may deem beneficial
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Proficient in the English; bilingual is an asset
 </li>
 <li>
 1 year previous experience as a Hotel Concierge in a luxury hotel desirable
 </li>
 <li>
 Excellent knowledge of surrounding area an asset
 </li>
 <li>
 Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective
 </li>
 <li>
 Must be flexible in terms of working hours
 </li>
 <li>
 Knowledge of Opera PMS , Windows, MS Office Suite an asset
 </li>
 <li>
 Membership of Clefs d&rsquo;Or is an asset
 </li>
 </ul>
</div>

Concierge Agent

Hilton

<div>Concierge - Waldorf Astoria Doha Lusail
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. 
 
What will I be doing?
A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Serve as a key point of contact for Guests and efficiently respond to Guest enquiries</li>
<li>Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others</li>
<li>Process and deliver messages for Guests</li>
<li>Deliver and safely storage Guest luggage</li>
<li>Stay current with all hotel services as well as daily VIP requests and special events</li>
<li>Ensure orderliness and safety guidelines around the lobby and front door areas</li>
<li>Provide support to Management as required, in cases of emergency</li>
<li>Project a professional manner with an emphasis on hospitality and Guest service</li>
<li>Maintain a clean, healthy, and safety working area</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
</ul>What are we looking for?
Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of different work situations</li>
<li>Ability to work on your own and as part of a team</li>
<li>Knowledge of the local area</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience working in Concierge in a hotel environment</li>
</ul>What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Concierge - Waldorf Astoria Doha Lusail

WorkForce

We are seeking a professional and customer-focused Concierge to join our team. The Concierge will be responsible for welcoming guests and residents, assisting with requests, and ensuring a smooth and comfortable experience. The ideal candidate will have excellent communication skills, strong organizational abilities, and a commitment to delivering outstanding customer service.Responsibilities<ul><li>Greet and assist guests, residents, and visitors in a professional manner.</li><li>Provide information about building facilities, local services, transportation, and attractions.</li><li>Handle requests such as booking taxis, making reservations, and arranging services.</li><li>Manage visitor logs, access control, and ensure compliance with building security procedures.</li><li>Receive, store, and deliver packages, mail, and messages.</li><li>Coordinate with housekeeping, maintenance, and security teams to address resident needs.</li><li>Respond to complaints and resolve issues promptly or escalate to management.</li><li>Maintain a professional appearance and create a welcoming environment at all times.</li><li>Perform administrative tasks such as answering phone calls, emails, and maintaining records.</li></ul>Requirements<ul><li>Previous experience as a Concierge, Front Desk Officer, or Customer Service role preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to handle confidential information with discretion.</li><li>Basic computer skills (MS Office, email handling).</li><li>Flexible to work shifts, weekends, and holidays.</li></ul>Must have Facilities maintenance experience and who have Academic + Experience certificates will consider immediatelyLocation: Doha, Pearl Qatar, QatarContract: 2-3 Months (Extendable)Duty Hours: 11+1 Hours / 6 Days a WeekVisa Type: Secondment / FreelanceRequirements:* Must have a valid QID* Must be currently in Qatar and available to join immediatelyTo Apply:Send your CV and QID via WhatsApp only to 77704360Please do not callKindly apply here or Whatsapp me 77704360 Sms only CV, QID and CertificatesJob Types: Full-time, Contract

Concierge

<div>Personal Concierge - Waldorf Astoria Doha Lusail
A Personal Concierge directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. 
 
What will I be doing?
As Personal Concierge, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Personal Concierge will perform the following tasks to the highest standards:
<ul><li>Meet, greet and direct Guests who enter the lobby area</li>
<li>Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li>
<li>Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li>
<li>Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations</li>
<li>Manage, record and resolve promptly Guest or customer complaints</li>
<li>Ensure a very high level of customer service is constantly maintained for Reception and Lobby area</li>
<li>Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li>
<li>Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guests</li>
<li>Communicate with the Guest Experience Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget</li>
<li>Maintain good communication and work relationships in all hotel areas</li>
<li>Maintain staffing levels to meet business demands</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Assist with other departments, as necessary</li>
</ul>What are we looking for?
Personal Concierge Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>An ability to listen and respond to demanding Guest needs</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high levels of customer service</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a variety of different work situations</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in a customer service function or in a similar role</li>
<li>A passion for delivering an exceptional level of Guest service</li>
<li>IT proficiency</li> 
</ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Personal Concierge - Waldorf Astoria Doha Lusail

FRIENDS MANPOWER RECRUITMENT

We are currently looking for a - FEMALE Concierge to join our teamResponsibilities:<ul><li>Greeting guests/customers</li><li>Manage guest/customer complaints</li><li>Taking messages</li><li>Managing mail, luggage and deliveries</li><li>Perform basic administrative/secretarial/reception duties</li><li>Running errands to assist guests</li><li>Arranging transportation and excursions upon visitor request</li><li>Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation</li><li>Arranging tours and activities</li><li>Making dinner/event reservations for guests</li><li>Obtaining tickets for events</li><li>Arranging special services</li><li>Providing or arranging for general business services for guests</li><li>Managing customer/guest requests for housekeeping and/or maintenance</li><li>Develop network of contacts, service providers and businesses within their communities to serve guests</li></ul>Requirements:<ul><li>Previous experience as a receptionist or in a customer service role preferred</li><li>with Valid QID</li><li>A pleasing personality and Excellent communication and interpersonal skills are a plus</li><li>FLUENT IN TAGALOG</li><li>Strong organizational abilities and attention to detail</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook)</li><li>Ability to multitask and prioritize tasks in a fast-paced environment</li></ul>Kindly send your CV in WhatsApp no.: +97460006248Job Types: Full-time, ContractPay: QAR3,400.00 per month

CONCIERGE

Marriott International

<div>Additional Information 
Job Number25149548 
Job CategorySpa 
LocationThe Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>Programar los servicios para las personas y los grupos grandes utilizando el sistema de software de reservaciones del spa o sal&oacute;n de belleza. Llamar a los hu&eacute;spedes para confirmar los servicios programados. Responder las preguntas sobre los servicios disponibles. Actualizar la lista de reservaciones y cancelaciones durante todo el d&iacute;a, informar a los proveedores sobre cambios de &uacute;ltimo momento y resolver cuestiones de programaci&oacute;n seg&uacute;n sea necesario trabajando en conjunto con el supervisor o gerente. Registrar a los hu&eacute;spedes cuando llegan a su cita, confirmar el nombre y apellido y brindarles orientaci&oacute;n general sobre el spa cuando llegan. Promover y vender los servicios del spa o sal&oacute;n de belleza. Obtener la caja asignada y asegurar la exactitud del dinero, conseguir el cambio necesario para el nivel de transacciones esperado y mantener la caja segura en todo momento. PProcesar los pagos de los hu&eacute;spedes por los servicios del spa o sal&oacute;n de belleza y obtener autorizaci&oacute;n de pago seg&uacute;n se requiera. Aceptar y registrar las propinas en efectivo para los empleados. Cuadrar, escanear y entregar los recibos a Contabilidad. Notificar a Ingenier&iacute;a las necesidades de mantenimiento y reparaci&oacute;n. Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras. Cumplir con todas las pol&iacute;ticas y los procedimientos de la compa&ntilde;&iacute;a, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la informaci&oacute;n patentada y proteger los bienes de la compa&ntilde;&iacute;a. Recibir y reconocer a todos los hu&eacute;spedes de acuerdo con los est&aacute;ndares de la compa&ntilde;&iacute;a; anticiparse a sus necesidades de servicio y atenderlas; agradecerles con aprecio genuino; asistir a las personas con discapacidades. Hablar con los dem&aacute;s utilizando un lenguaje claro y profesional; atender los tel&eacute;fonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los dem&aacute;s. Acatar las expectativas y los est&aacute;ndares de garant&iacute;a de la calidad. Estar de pie, tomar asiento o caminar durante un per&iacute;odo prolongado de tiempo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors. 
<div></div>
APTITUDES DESEABLES 
<div></div>
Educaci&oacute;n:T&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General 
<div></div> 
(General Educational Development, GED). 
<div></div>
Experiencia laboral af&iacute;n:Menos de 1 a&ntilde;o de experiencia laboral af&iacute;n. 
<div></div>
Experiencia como supervisor:No se requiere experiencia como supervisor. 
<div></div>
Licencia o certificaci&oacute;n:Ninguna</div> 
<div></div>
<div></div>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
En Westin, nos comprometemos a empoderar a los hu&eacute;spedes para que recuperen el control y mejoren su bienestar cuando m&aacute;s lo necesitan mientras viajan, asegur&aacute;ndonos de que lleguen a ser la mejor versi&oacute;n de s&iacute; mismos. Para lograr nuestra misi&oacute;n de convertirnos en la marca de bienestar destacada en el sector hotelero, necesitamos empleados apasionados y comprometidos para hacer realidad los programas &uacute;nicos de la marca. Queremos que nuestros empleados adopten sus propias pr&aacute;cticas de bienestar tanto dentro como fuera del hotel. Eres el candidato ideal de Westin si eres apasionado, activo y te enorgulleces de c&oacute;mo mantienes tu bienestar, adem&aacute;s de ser optimista y aventurero. Estar&aacute;s donde puedes llevar a cabo tu mejor trabajo, comenzar&aacute;s a cumplir tu prop&oacute;sito, formar&aacute;s parte de un incre&iacute;ble equipo mundial y te convertir&aacute;s en tu mejor versi&oacute;n.</div></div>

Concierge-Spa

Aspire Global Human Resources

We are Hiring!An exciting opportinity to join a Luxury Pre-Opening Hotel in Kuwait for the following positions:<ul><li>Guest Relations Manager</li><li>Chief Concierge</li><li>Guest Relations Supervisor</li><li>Guest Experience Supervisor </li><li>Concierge Supervisor</li><li>Club Floor Agent</li><li>Telephone Agent</li><li>Concierge Agent</li><li>Bellperson</li><li>Doorperson</li><li>Club Floor Agent</li></ul>Candidates should have 5 Star Hotel experienceMail your applicationt to connect@aspireglobal-hr.comJob Type: Full-time

Front Office Dept - for Luxury Hotel in Kuwait

Explore 46+ Concierge receptionist in Doha this September. Find roles across top companies and apply now to boost your career.