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digital marketing specialist

consumer insights specialist

NielsenIQ

<p></p><div><div><div><div><p>We are currently seeking a Client Solutions Specialist who will be a part of the T&uuml;rkiye Consumer &amp; Marketing Insights Team. Client Solutions Specialist is a role, combining aspects of data evaluation capabilities with ad-hoc market research and account management responsibilities.</p><p></p><p><b><br>
RESPONSIBILITIES:</b></p><p>
As a Client Solutions Specialist, you will have the following key accountabilities:</p><ul><li>
You enjoy evaluating data and trends</li><li>
You take the responsibilities of ad-hoc quantitative research management; mainly questionnaire and report preparation addressing the client&rsquo;s business issues</li><li>
Presenting reports to clients</li><li>
You are responsible for ensuring all products and services are delivered on time, on budget, and in accordance with quality standards</li></ul><p></p><p><b><br>
REQUIREMENTS:</b></p><p>
Now that we've introduced you to the position of Client Solutions Specialist what skills, qualifications and experience should you have?</p><ul><li>
You have a master&rsquo;s and/or bachelor&rsquo;s degree in a related fields like statistics, business administration, economic, sociology, psychology, engineering etc.</li><li>
You have 1-3 years of work experience preferably in quantitative adhoc market research or in a relevant area like marketing, sales, communications, etc.;</li><li>
You are eager to improve yourself in research project management, reporting and presentation;</li><li>
You are client-oriented and willing to go the extra mile;</li><li>
You have a natural ability to build and maintain long-term customer relationships.</li><li>
Fluent in English language</li></ul><p></p><p><b><br>
WE OFFER</b>:</p><ul><li>
Work in an international, multicultural and young environment</li><li>
Remote &amp; flexible working module</li><li>
Access to learning platforms, mentorship programmes, and educational support to keep developing your skills</li><li>
Life and health insurance</li><li>
Monthly lunch ticket</li><li>
Transportation allowance</li><li>
Mentoring - Mentee Program</li><li>
Volunteer time off (global volunteer day)</li><li>
Internal Recognition Program</li><li>
Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)</li><li>
Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns &amp; problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.</li></ul><p></p><p><br>
#LI-Hybrid</p><p>
#LI-PF1</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div></div><div><p><b>
Our Benefits</b></p><ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
<p><b>
About NIQ</b></p><p>
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.</p><p>
For more information, visit NIQ.com</p><p>
Want to keep up with our latest updates?</p><br>
<p></p>
<p><b>
Our commitment to Diversity, Equity, and Inclusion</b></p><p>
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p></div></div></div></div><div></div>

Client Solutions Specialist

Şölen

<div>
 <p>
  <strong>
   About Solen:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &Scedil;&ouml;len is one of Turkey's leading companies in the chocolate and confectionery sector with its innovative products. Today, &Scedil;&ouml;len exports to over 120 countries and reaches millions of consumers globally with its strong brands.
 </p>
 <p>
  <br/>
 </p>
 <p>
  &Scedil;&ouml;len has a broad product portfolio that appeals to different consumer groups with brands such as Biscolata, Luppo, Ozmo, Milango, Nutymax and many more. With its products in the chocolate, biscuit, wafer, cake and innovative snack categories, it is highly appreciated not only in Turkey but also worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Working with a mission to bring happiness to the lives of consumers around the world by offering them different and innovative products, &Scedil;&ouml;len aims to be a groundbreaking, bold and inspiring brand that represents Turkish chocolate on a global scale.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Now, we are looking for a
  <strong>
   Business and Consumer Insights Lead
  </strong>
  to join our dynamic Marketing team and help shape data-driven strategies that will drive our global growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  As the Business and Consumer Insights Lead, you will play a critical role in turning data into actionable insights. You will be responsible for leading the consumer and market research agenda, synthesizing multiple data sources, and delivering strategic recommendations to inform brand, product, and commercial decisions. This position will report directly to the CMO and collaborate closely with cross-functional teams including Brand, Trade Marketing, Innovation, and Sales.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Develop and execute the overall consumer insights and business strategies.
  </li>
  <li>
   Provide strategic input into brand and product strategies based on consumer and market understanding
  </li>
  <li>
   Identifies and leads analysis to land actionable insights with the business.
  </li>
  <li>
   Proactively seeking growth opportunities, developing analysis to provide insights and recommendations to senior stakeholders including the CMO and Executive Team
  </li>
  <li>
   Design and manage qualitative and quantitative research projects (e.g., U&amp;A, concept testing, brand tracking, segmentation, shopper studies)
  </li>
  <li>
   Analyze internal and external data sources to generate comprehensive business insights
  </li>
  <li>
   Partner with research agencies to ensure high-quality and cost-effective research delivery
  </li>
  <li>
   Leverage tools such as Nielsen, GfK, and social listening platforms for continuous market monitoring
  </li>
  <li>
   Develop dashboards and reports to communicate trends, opportunities, and risks
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in Business, Marketing, Economics, Statistics, or a related field
  </li>
  <li>
   Minimum 10-12 years of relevant experience in consumer insights, market research, or business intelligence roles, preferably within the FMCG sector
  </li>
  <li>
   Strong expertise in both quantitative and qualitative research methodologies
  </li>
  <li>
   Excellent analytical, storytelling, and data visualization skills
  </li>
  <li>
   Proficiency in tools such as Excel, PowerPoint, Power BI, and SPSS; familiarity with Nielsen /GfK data is a plus
  </li>
  <li>
   High level of business acumen and strategic thinking
  </li>
  <li>
   Strong communication and stakeholder management skills
  </li>
  <li>
   Fluent in English (written and spoken)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join &Scedil;&ouml;len?
  </strong>
 </p>
 <ul>
  <li>
   Join one of Turkey&rsquo;s most beloved and globally expanding FMCG companies
  </li>
  <li>
   Work in a fast-paced, innovative, and international environment
  </li>
  <li>
   Directly influence strategic decisions at the highest level
  </li>
  <li>
   Be part of a passionate and collaborative team
  </li>
 </ul>
 <p>
 </p>
</div>


Business and Consumer Insights Lead

Philip Morris International

<div>
 PMI wants to work with the best talent available. Our diverse workforce of around 73,500 people speaks more than 80 languages. Our priority is to attract, support, and retain individuals from across the planet &ndash; no matter their age, gender, religion, or disability. Our people are our greatest strength, and we're proud of our culture of openness and respect. We believe that this is a big part of what makes PMI such a great place to work. Do you have strong social skills and analytical thinking, are you customer oriented and do you want to work for a Top Employer with international career opportunities
 <br/>
 <br/>
 If so, then please keep on reading.
 <br/>
 <br/>
 We are looking for a Consumer Insight &amp; Analytics Lead who will work in Istanbul and be responsible for driving consumer understanding and data-driven decision-making by leveraging advanced analytics, research methodologies, and insight generation tools to support the delivery of the business strategy and growth objectives.
 <br/>
 <br/>
 Read further if you want to learn what the main responsibilities of the role are
 <br/>
 <br/>
 <ul>
  <li>
   6&ndash;8 years of experience in market research or consumer insights
  </li>
  <li>
   Strong analytical thinking and problem-solving skills
  </li>
  <li>
   Solid knowledge of quantitative and qualitative research methodologies
  </li>
  <li>
   Proven experience in designing, executing, and analyzing research projects
  </li>
  <li>
   Ability to translate data into actionable business insights
  </li>
  <li>
   Excellent communication and storytelling skills
  </li>
  <li>
   Experience working with external research agencies is a plus
  </li>
  <li>
   Fluent in English (written and spoken
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and manage end-to-end consumer research projects
  </li>
  <li>
   Collaborate with cross-functional teams to translate insights into strategy
  </li>
  <li>
   Monitor market trends and consumer behavior
  </li>
  <li>
   Ensure high-quality research outputs that support business decisions
  </li>
  <li>
   Present findings to senior stakeholders in a clear and impactful way
   <br/>
   <br/>
  </li>
 </ul>
 One more thing: at Philip Morris we see equal pay for equal work between woman and men as the baseline standard for equality. Our good intentions do match our practices as we achieved the Global Equal Salary Certification. Moreover, we invest in creating a diverse workforce &amp; a culture based on personal and career development, both on local as well as international level.
 <br/>
 <br/>
 <strong>
  16962
 </strong>
</div>


Lead Consumer Insights & Analyst

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do</b></h2>
</div><div><p>
The role is responsible of making sure that Vodafone Mobile Network gives best experience to customers looking at automatically to Customer based KPI&rsquo;s with E2E perspective. The role requires project management skills beside being responsible of giving insights to investment, operation, and optimization teams for increasing network satisfaction scores and decreasing network related churn.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who you are</b></h2>
</div><div><ul><li>Knowledge of Mobile Network topology (RAN, Core) and quality management</li><li>Understanding customer satisfaction metrics like NSS, churn and complaint handling</li><li>BSc degree in Electrical/Electronics/Telecommunications Engineering, Computer Science</li><li>Understanding of the data analysis through querying of relational databases.</li><li>Experience in Data Science, data analytics methods and tools</li><li>Good presentation skills</li><li>Ability to work with cross-functional teams and multiple simultaneous projects</li><li>2+ years of experience within the Network function</li><li>Good team player skills</li><li>Strong communication / interpersonal and decision making skills</li><li>Customer oriented</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2>
</div><div><p>
We like to keep them flexible:</p><ul><li>Vflexy: Flexible Benefits Program</li><li>Hybrid working kit</li><li>Ergonomic kit allowance</li><li>Digital meal voucher</li><li>Flexible transportation allowance.</li><li>Employee assistance hotline &amp; counselling</li><li>Comprehensive and flexible private health insurance</li><li>Discounted price deals for wide range of products &amp; services</li></ul><p><br>
Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr</p><p>
https://www.vodafone.com.tr/insan-kaynaklari</p><p>
Instagram: https://www.instagram.com/vodafonekariyer/</p><p>
Youtube: https://www.youtube.com/user/VFTurkiye</p><p><br>
Data Privacy<br>
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

NQ Customer Insight Senior Specialist

Yapı Kredi

<div>
 <p>
  Yap&inodot; Kredi olarak 1944&rsquo;ten beri ilklerin, yeniliklerin ve k&uuml;lt&uuml;r sanat&inodot;n bankas&inodot;y&inodot;z. Finans sekt&ouml;r&uuml;n&uuml;n tart&inodot;&scedil;mas&inodot;z lideri olma vizyonuyla yolumuzda ilerliyor, her ad&inodot;m&inodot;m&inodot;zda payda&scedil;lar&inodot;m&inodot;za ve &uuml;lkemize de&gbreve;er kat&inodot;yoruz. Bug&uuml;n&uuml; oldu&gbreve;u kadar gelece&gbreve;i de &ouml;nemsiyor, s&uuml;rd&uuml;r&uuml;lebilirli&gbreve;i i&scedil; k&uuml;lt&uuml;r&uuml;m&uuml;z&uuml;n merkezine yerle&scedil;tiriyoruz.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Sen de bug&uuml;ne ve gelece&gbreve;e de&gbreve;er katan, yenilik&ccedil;i fikirlerin pe&scedil;inden giden, g&uuml;c&uuml;n&uuml; birbirinden alan bir ekibin par&ccedil;as&inodot; olmak istersen hemen aram&inodot;za kat&inodot;l.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   M&uuml;&scedil;teri Deneyimine ba&gbreve;l&inodot; M&uuml;&scedil;teri Deneyimi Ara&scedil;t&inodot;rma Laboratuvar&inodot; ekibimizde g&ouml;rev alacak M&uuml;&scedil;teri Deneyimi Analiti&gbreve;i/Ara&scedil;t&inodot;rmalar&inodot; Yetkilisi ar&inodot;yoruz!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    M&uuml;&scedil;teri Deneyimi Analiti&gbreve;i/Ara&scedil;t&inodot;rmalar&inodot; Yetkilisinin sorumluluklar&inodot; neler?
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   &Idot;&scedil; birimleri ile koordineli &ccedil;al&inodot;&scedil;arak ara&scedil;t&inodot;rma/anket s&uuml;recini y&uuml;r&uuml;tmek (ara&scedil;t&inodot;rman&inodot;n amaca/ihtiyaca y&ouml;nelik olarak tasarlanmas&inodot;, soru formunun olu&scedil;turulmas&inodot;, &ouml;rneklemin belirlenmesi, anket g&ouml;nderilecek m&uuml;&scedil;teri listelerinin olu&scedil;turulmas&inodot;, do&gbreve;ru ara&scedil;t&inodot;rma/anket y&ouml;ntemlerin belirlenmesi)
  </li>
  <li>
   Y&uuml;r&uuml;t&uuml;len t&uuml;m ara&scedil;t&inodot;rmalar i&ccedil;in m&uuml;&scedil;terilerden toplanan geri bildirimlerin banka i&ccedil; verileri ile birle&scedil;tirilerek detayl&inodot; analizlerin yap&inodot;lmas&inodot; ve i&ccedil; g&ouml;r&uuml;lerin &uuml;retilmesi.
  </li>
  <li>
   Ek ihtiya&ccedil;lar halinde, i&ccedil; g&ouml;r&uuml; &uuml;retilirken &ccedil;e&scedil;itli analiz y&ouml;ntemlerinin (pivot tablolama, temel ve ileri d&uuml;zey istatistiksek analizler, vb.) kullan&inodot;larak NPS&rsquo;e etki eden fakt&ouml;rlerin belirlenmesi ve aksiyona &ccedil;evrilmesi.
  </li>
  <li>
   &Idot;&scedil; payda&scedil;&inodot; olan d&inodot;&scedil; firmalar (ara&scedil;t&inodot;rma firmalar&inodot;, CX y&ouml;netim firmalar&inodot; vb.) ile sat&inodot;n alma ve s&ouml;zle&scedil;me s&uuml;re&ccedil;lerinin belirlenen standartlara uygun &scedil;ekilde y&uuml;r&uuml;t&uuml;lmesi (Sat&inodot;n alma, Kontrat Y&ouml;netimi, Hukuk, Uyum Ofisi b&ouml;l&uuml;mleri ile koordinasyon i&ccedil;inde)
  </li>
  <li>
   D&inodot;&scedil; firmalar ile projelerin takibi (son tarihlere uygunluk, saha kalitesi, kota takibi, m&uuml;&scedil;teri ileti&scedil;iminin uygunlu&gbreve;u, raporlama kalitesi vb.)
  </li>
  <li>
   Ara&scedil;t&inodot;rma b&uuml;t&ccedil;e y&ouml;netimi ve maliyet takibi.
  </li>
  <li>
   &Scedil;ube ve M&uuml;&scedil;teri &Idot;leti&scedil;im Merkezi gibi geni&scedil; kanal bazl&inodot; ara&scedil;t&inodot;rma sonu&ccedil;lar&inodot;n&inodot;n geni&scedil; bir kullan&inodot;c&inodot; a&gbreve;&inodot;na (&scedil;ube m&uuml;d&uuml;rleri, M&Idot;M tak&inodot;mlar&inodot;) raporlanmas&inodot;, a&ccedil;&inodot;klanmas&inodot; ve ileti&scedil;imi.
  </li>
  <li>
   Yap&inodot;lan t&uuml;m ara&scedil;t&inodot;rmalar&inodot;n (listeli ve benchmark) sonu&ccedil;lar&inodot;n&inodot;n ilgili i&scedil; birimlerine raporlanmas&inodot;, &uuml;st y&ouml;netim &ouml;zet sunumlar&inodot;n&inodot;n haz&inodot;rlanmas&inodot;.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Bu rol i&ccedil;in arad&inodot;&gbreve;&inodot;m&inodot;z nitelikler neler?
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   T&uuml;rkiye&rsquo;nin &ouml;nde gelen &uuml;niversitelerinin m&uuml;hendislik, istatistik, ekonometri vb. lisans b&ouml;l&uuml;mlerinden mezun,
  </li>
  <li>
   Analitik d&uuml;&scedil;&uuml;nce yap&inodot;s&inodot;na sahip olman&inodot;,
  </li>
  <li>
   &Idot;yi derecede &Idot;ngilizce bilmeni,
  </li>
  <li>
   T&uuml;rkiye&rsquo;deki ve D&uuml;nya&rsquo;daki ara&scedil;t&inodot;rma/anket y&ouml;ntemlerini takip etmeni,
  </li>
  <li>
   A&ccedil;&inodot;k ileti&scedil;imle kendini en iyi &scedil;ekilde ifade edebilmeni,
  </li>
  <li>
   Ba&scedil;ar&inodot;ya ula&scedil;&inodot;rken tak&inodot;m halinde hareket etmekten keyif alman&inodot;,
  </li>
  <li>
   Kendini her alanda, &ouml;zellikle m&uuml;&scedil;teri deneyiminde yeni nesil y&ouml;ntemlerde geli&scedil;tirmeye hevesli ve a&ccedil;&inodot;k olman&inodot;,
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Yap&inodot; Kredili olmak sana neler katacak?
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  📖 Yap&inodot; Kredi Akademi ile s&inodot;n&inodot;rs&inodot;z geli&scedil;im,
 </p>
 <p>
  🏆Fark yaratan ba&scedil;ar&inodot;lar&inodot;n &ouml;d&uuml;llendirece&gbreve;i takdir ve &ouml;d&uuml;llendirme uygulamalar&inodot;,
 </p>
 <p>
  🔄Yap&inodot; Kredi ve Ko&ccedil; Grubu i&ccedil;inde kariyer, geli&scedil;im ve rotasyon f&inodot;rsatlar&inodot;,
 </p>
 <p>
  ⚕️&Ouml;zel sa&gbreve;l&inodot;k ve hayat sigortas&inodot;,
 </p>
 <p>
  🍝TokenFlex dijital yemek kart&inodot;,
 </p>
 <p>
  ✨Sosyal destek &ouml;demeleri,
 </p>
 <p>
  🐾Yap&inodot; Kredi G&ouml;n&uuml;ll&uuml;leri ile d&acirc;hil olabilece&gbreve;in sosyal sorumluluk projeleri,
 </p>
 <p>
  🏀16 farkl&inodot; spor dal&inodot;nda faaliyet g&ouml;steren Yap&inodot; Kredi Spor Kul&uuml;b&uuml;,
 </p>
 <p>
  🎭Yap&inodot; Kredililerin sosyal kul&uuml;b&uuml; BizClub ile bir&ccedil;ok k&uuml;lt&uuml;r-sanat etkinli&gbreve;ine indirimli bilet alma f&inodot;rsat&inodot;,
 </p>
 <p>
  🎁&Ouml;zel g&uuml;nler i&ccedil;in hediye kitleri,
 </p>
 <p>
  🎂Do&gbreve;um g&uuml;n&uuml; izni,
 </p>
 <p>
  🐏Ko&ccedil; Ailem, Ko&ccedil; Akademi, Ko&ccedil; Healthcare e&scedil;li&gbreve;inde Ko&ccedil;lu olman&inodot;n ayr&inodot;cal&inodot;kl&inodot; d&uuml;nyas&inodot;,
 </p>
 <p>
  &hellip;ve &ccedil;ok daha fazlas&inodot;!
 </p>
 <p>
  <br/>
 </p>
 <p>
  E&gbreve;er sen de bu d&uuml;nyan&inodot;n bir par&ccedil;as&inodot; olmak istiyorsan, hemen ba&scedil;vurunu yap ve Yap&inodot; Kredili olma yolunda ilk ad&inodot;m&inodot;n&inodot; at!
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Müşteri Deneyimi Analitiği/Araştırmaları Yetkilisi

<p></p><div><div><div><p>We are currently seeking a <b>Customer Success Specialist </b>who will be a part of the Turkey Commercial Team.</p><p><b>
Customer Success Specialist </b>is a pivotal agent in the successful go-to-market of gfknewron. Actively servicing client users on trials and further ahead first subscribing customers, the role will be focused on driving gfknewron user adaption and satisfaction. This requires both a firm understanding of the Technology &amp; Consumer Goods industries as well as the ability to grow customer intimacy through regular (daily/weekly) engagement. For strategic accounts the CSM is also expected to organically grow into the client organization and provide field colleagues with opportunities to cross and upsell in addition to existing services.</p><p>
We are currently seeking a <b>Customer Success Specialist </b>who will be a part of the Turkey Commercial Team.</p><p>
The<b> Customer Success Specialist</b> role will have the following key accountabilities:</p><ul><li>
Establishes to be a strategic partner to our local (and regional) clients</li><li>
Are an internal and external innovation agent. Drive change for faster reaction to changing market requirements.</li><li>
Are experts in their market (industry, products, channels etc.)</li></ul><p></p><p><b><br>
Responsibilities (External):</b></p><ul><li>
Understands and works with POS-related data with the client (gfknewron market, possibly also predict and/or consumer) and is the central point of contact</li><li>
Ensures effective and efficient client training and onboarding of new customers.</li><li>
Educates customers about the most relevant features/functionalities for their specific business needs.</li><li>
Drives adoption rates (i.e. activation, reactivation and engagement) of gfknewron within client organization by demonstrating clear ROI to client to reach our high goals</li><li>
Drives regular gfknewron usage with stakeholders in the client organization</li><li>
Finds and builds, new user base for GfK offerings</li><li>
Develops fact-based answers to complex key business questions. Co-develops use cases with clients that shows the value of GfK data and their outcome for the clients</li><li>
Is a market expert for the handled category / industry segment</li><li>
Delivers insightful high-level presentations and actionable recommendations to our clients</li><li>
Coordinates client services locally (and regionally)</li><li>
Co-identifies leads for cross sell and upsell opportunities with the client</li><li>
Helps to improve renewal rate by demonstrating clear business outcome and value</li></ul><p><b>
Responsibilities (Internal):</b></p><ul><li>
Certified CSM (gfknewron market, predict and consumer certificate) and knows the POS proposition in detail</li><li>
Building solid market and deep POS knowledge</li><li>
Ensures to be updated on relevant knowledge and has deep understanding of platform offerings;</li><li>
Collects and provides feedback to product teams on functionality, features etc. of gfknewron platform as well as to ops and other teams on non-platform issues to drive better client experience</li><li>
Collaborates with account management at the pre-sales and renewal stages, co-identifies sales leads</li><li>
Collaborates with other business unit teams to identify opportunities for strategic assignments</li><li>
Coordinates internal client services nationally (and internationally)</li><li>
Validates / conduct QC to guarantee GfK seal of quality</li></ul><p></p><p><br>
In other words: You will make the difference by being the face of our company and its digital solutions!</p><p><b>
Qualifications:</b></p><ul><li>
Bachelor&acute;s/ Master&acute;s degree in Business Administration, Economics, Statistics, Engineering, or equivalent experience</li><li>
New graduate as well as 1-2 years of experience in Marketing / Sales Departments in Consumer Electronics (MDA, SDA, CE, IT/OFFICE/TELECOM) and/or Category Management in Retail Sector is a plus</li><li>
Excellent English language skills</li><li>
Strong presentation and communication skills, client-centric approach</li><li>
Passion, dedication, commitment, eagerness to learn, open mindset, team spirit, and an entrepreneurial attitude. Creativity and the ability to address real-world business problems analytically</li><li>
Living in &#304;stanbul</li></ul><p>
#LI-Hybrid</p><p>
#LI-PF1</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div></div><div><p><b>
Our Benefits</b></p><ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
<p><b>
About NIQ</b></p><p>
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.</p><p>
For more information, visit NIQ.com</p><p>
Want to keep up with our latest updates?</p><br>
<p></p>
<p><b>
Our commitment to Diversity, Equity, and Inclusion</b></p><p>
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p></div></div></div>

Customer Success Specialist

Mattel, Inc.

<div><p><b>CREATIVITY IS OUR SUPERPOWER.</b> It&rsquo;s our heritage and it&rsquo;s also our future. Because we don&rsquo;t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard&mdash;when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.</p><p><b>
Job Purpose:</b></p><p>
To lead the consumer and shopper insights function for the PEM region (Poland, Greece, Turkey, South Africa, Export Markets &amp; Middle East), ensuring alignment with the broader EMEA strategy. This role involves leading small team, managing insight projects, and developing strategic insights that inform brand and business decisions. The position works closely with local markets and the EMEA insights team to ensure that insights are actionable, decisive, and implemented swiftly to drive business outcomes. Agility in decision-making and the ability to influence stakeholders at all levels are key to the success of this role.</p><p><br>
Main Tasks and Accountabilities:</p><ul><li><p>
Lead the Consumer, Business, and Shopper insights function for the PEM region, ensuring alignment with EMEA-wide objectives.</p></li><li><p>
Transform Market Insights into strong strategic plans to unlock opportunities and maximize volume in the region</p></li><li><p>
Make decisive strategic recommendations based on consumer insights to inform PEM&rsquo;s brand strategy, marketing decisions, and business outcomes.</p></li><li><p>
Manage a small team in delivering insights with agility, ensuring quick turnarounds and high impact across PEM markets.</p></li><li><p>
Ensure all insights are actionable and relevant, helping teams seize opportunities quickly and effectively.</p></li><li><p>
Influence key stakeholders across the PEM region and EMEA leadership by presenting compelling, data-driven insights that shape strategic decision-making.</p></li><li><p>
Collaborate with the EMEA insights team to maintain consistency in methodologies and frameworks, ensuring PEM-specific insights contribute to regional goals.</p></li><li><p>
Present key findings to PEM leadership, delivering persuasive, clear, and concise reports that guide strategic decisions.</p></li><li><p>
Oversee the planning and execution of both qualitative and quantitative research projects, ensuring efficient and agile project management.</p></li><li><p>
Monitor category and brand performance at retail, providing sharp, actionable insights to local teams (Sales, Finance, Marketing) and contributing to broader EMEA projects.</p></li></ul><p><b><br>
What We&rsquo;re Looking For:</b></p><ul><li>
University degree in social science, business administration, or a related field.</li><li><p>
At least 4-6 years of experience in a similar role, focused on strategy development and insights within a smaller region (PEM or similar).</p></li><li><p>
Experience in transforming Insights into powerful strategic plans to unlock opportunities and maximize business</p></li><li><p>
Experience leading a small team and conducting research projects, with a focus on market, consumer, and shopper insights.</p></li><li><p>
Experience working in a matrix organization and aligning regional strategies with broader EMEA business goals.</p></li><li><p>
Proven ability to influence stakeholders and lead strategy development, demonstrating agility and quick, informed decision-making in a multicultural environment.</p></li></ul><p><b>
Skills Required:</b></p><ul><li><p>
Strong leadership skills with the ability to manage a small team and make quick, informed decisions that drive key initiatives forward.</p></li><li><p>
Decisive and proactive in communicating insights to a range of stakeholders, including local leadership, brand teams, and research partners.</p></li><li><p>
Agility in decision-making and ability to pivot strategies quickly in a fast-paced environment.</p></li><li><p>
Exceptional influencing skills to engage and persuade stakeholders across different levels and departments, driving the adoption of insights-based strategies.</p></li><li><p>
Results-driven, self-motivated, with a strong ability to lead initiatives and act swiftly to meet business objectives.</p></li><li><p>
Excellent interpersonal skills, capable of managing relationships and fostering collaboration across different regions and departments.</p></li><li><p>
Strong project management skills with the ability to multitask and prioritize effectively in a dynamic environment.</p></li><li><p>
Experience working with syndicated data sources and research vendors, ensuring clarity and alignment on project goals.</p></li><li><p>
Understanding of marketing strategies, budgeting processes, and consumer behavior analysis.</p></li><li><p>
Proficient in MS Office, with experience in business intelligence tools (e.g., Tableau) being an advantage.</p></li><li><p>
Knowledge of local PEM languages and culture is valuable.</p></li></ul><p><br>
Don&rsquo;t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we still encourage you to Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here! You may be just the right candidate for this or other roles.<br>
<br>
<b>How We Work:</b><br>
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:</p><ul><li><b>
We collaborate:</b> Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.</li><li><b>
We innovate:</b> At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.</li><li><b>
We execute:</b> We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.</li></ul><p><b>
Our Approach to Flexible Work:</b><br>
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.</p><p><b>
Who We Are:</b><br>
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas &amp; Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world&rsquo;s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.</p><p>
Mattel&rsquo;s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.</p><p>
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.<br>
<br>
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.</p><p>
Videos to watch:<br>
The Culture at Mattel<br>
Corporate Philanthropy</p></div>

Commercial Intelligence & Insights Manager

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