sales manager

call center elemanı

call center representative Jobs in Istanbul

call center representative

ceo office manager

channel sales manager

contact center manager

Zaren Group

Merkezi Atak&ouml;y&rsquo;de bulunan firmam&#305;z, h&#305;zla b&uuml;y&uuml;yen sat&#305;&#351; ekibine Frans&#305;zca dilinde ileti&#351;im becerileri g&uuml;&ccedil;l&uuml;, hedef odakl&#305; ve m&uuml;&#351;teri memnuniyetine &ouml;nem veren bir Call Center Sat&#305;&#351; Uzman&#305; ar&#305;yor.Kimleri Ar&#305;yoruz?<ul><li>Frans&#305;zca dilinde ileri seviyede ileti&#351;im kurabilen,</li><li>Sat&#305;&#351; veya pazarlama alan&#305;nda en az 1 y&#305;l deneyim sahibi,</li><li>Telefonda sat&#305;&#351; yapmaktan keyif alan, ikna g&uuml;c&uuml; y&uuml;ksek,</li><li>Sonu&ccedil; odakl&#305;, enerjik, m&uuml;&#351;teri memnuniyetini &ouml;n planda tutan,</li><li>Ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n, disiplinli ve hedef bilinci y&uuml;ksek,</li><li>MS Office programlar&#305;na h&acirc;kim,</li><li>Tercihen call center veya sat&#305;&#351; destek birimlerinde g&ouml;rev alm&#305;&#351;.</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Ula&#351;&#305;m/Ta&#351;&#305;nma &#304;mkan&#305;:<ul><li>istanbul'da: &#304;&#351;e ula&#351;&#305;m imkan&#305; olmas&#305; veya &ccedil;al&#305;&#351;maya ba&#351;lamadan &ouml;nce ta&#351;&#305;nmay&#305; planl&#305;yor olmas&#305; gerekir (Zorunlu)</li></ul>Deneyim:<ul><li>sat&#305;&#351;: 1 y&#305;l (Zorunlu)</li></ul>Dil:<ul><li>Frans&#305;zca (Zorunlu)</li></ul>

FRANSIZCA CALL CENTER TEMSİLCİSİ

Medical Center Evde Bakım ve Sağlık Merkezi

Sa&#287;l&#305;k Bakanl&#305;&#287;&#305; taraf&#305;ndan ruhsatland&#305;r&#305;lm&#305;&#351; , Uluslararas&#305; Sa&#287;l&#305;k Turizm&#304; Yetki Belgesi'ne sahip Medical Center Evde Bak&#305;m Merkezi'nin b&uuml;y&uuml;yen ekibi b&uuml;nyesinde g&ouml;rev alacak, hasta g&ouml;r&uuml;&#351;melerini ve organizasyonlar&#305;n&#305; sa&#287;layabilecek, hasta kay&#305;tlar&#305;n&#305; yapabilecek, operasyonel s&uuml;re&ccedil;leri y&ouml;netebilecek, &quot;&Ccedil;a&#287;r&#305; Merkezi Hem&#351;iresi&quot; aray&#305;&#351;&#305;m&#305;z bulunmaktad&#305;r.Aran&#305;lan Nitelikler<ul><li>Hem&#351;irelik, ebelik vb. ilgili b&ouml;l&uuml;mlerinden mezun,</li><li>Tercihen &ccedil;a&#287;r&#305; merkezi ya da operasyonel s&uuml;re&ccedil;lerde en az 3 y&#305;l deneyimli,</li><li>MS Office programlar&#305;n&#305; kullanabilen,</li><li>Tercihen &#304;ngilizce veya Arap&ccedil;a bilen,</li><li>Anadolu Yakas&#305;'nda ikamet eden,</li><li>G&uuml;ler y&uuml;zl&uuml;, &#304;leti&#351;im becerisi g&uuml;&ccedil;l&uuml;,</li><li>Hasta memnuniyeti sa&#287;layabilen,</li><li>Kad&#305;k&ouml;y / Kozyata&#287;&#305;' na ula&#351;&#305;m problemi olmayan,</li><li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n adaylar&#305;n ba&#351;vurmalar&#305; rica olunur.</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Çağrı Merkezi Hemşiresi

KiKxxl

<div><div>Vollzeit
Istanbul
</div><div>Auf einer Wellenl&auml;nge mit unseren Kunden*innen setzen sich unsere rund 3.333 Mitarbeiter*innen an 11 Standorten in Deutschland, der T&uuml;rkei, in Griechenland und dem Kosovo ein, die seit 1999 inhabergef&uuml;hrt sind. Dabei finden wir nicht nur den richtigen Ton f&uuml;r unsere Auftraggeber, sondern pflegen auch einen kurzen Draht zu unseren Mitarbeiter*innen.
</div><div><h2 class="jobSectionHeader">Deine Aufgaben
</h2><div><ul><li>Du bearbeitest fachkundig telefonisch oder schriftlich eingehende Kundenanfragen im Bereich Festnetz</li>
<li>Du ber&auml;tst Kunden aktiv zu Produkten, Preisen und Tarifen</li>
<li>Du &uuml;bernimmst eigenst&auml;ndig die Reklamations- und Beschwerdebearbeitung</li>
<li>Du bedienst alle Funktionen kundenspezifischer EDV-Systeme</li>
</ul></div></div><div><h2 class="jobSectionHeader">Dein Profil
</h2><div><ul><li>Du hast eine sichere Kommunikations- und Ausdrucksf&auml;higkeit in deutscher Sprache (mind. C2-Level)</li>
<li>Du bist zeitlich flexibel sowohl in Schichten als auch am Wochenende zu arbeiten</li>
<li>Du verf&uuml;gst &uuml;ber eine hohe Serviceorientierung und ein ausgepr&auml;gtes Qualit&auml;tsbewusstsein</li>
<li>Du besitzt gute PC-Kenntnisse sowie Interesse an Telekommunikationsprodukten</li>
</ul></div></div><div><h2 class="jobSectionHeader">Wir bieten Dir attraktive Rahmenbedingungen
</h2><div><ul><li>Sehr attraktive Verdienstm&ouml;glichkeiten</li>
<li>Seri&ouml;se Kampagnen und Projekte, zu unseren Projektpartnern geh&ouml;ren die gr&ouml;&szlig;ten Telefon-Konzerne Deutschlands und andere DAX-Unternehmen</li>
<li>Ein tolles Arbeitsklima in einem Top-Team #DieBestenKollegenDerStadt</li>
<li>Perspektiven im Kundenservice und F&uuml;hrungskr&auml;fte-Entwicklung auch f&uuml;r Quereinsteiger</li>
<li>Einen verantwortungsvollen Umgang mit Kolleg:innen und Ressourcen in einem inhabergef&uuml;hrten Unternehmen</li>
<li>Einen verl&auml;sslichen &amp; krisensicheren Arbeitsplatz</li>
<li>private Krankenversicherung</li>
</ul>Als Kundenberater*in im Inbound Sales-Projekten profitierst Du von attraktiven Benefits, wie
<ul><li>Gro&szlig;e Firmenfeiern und Teamevents</li>
<li>Div. Incentiveprogramme f&uuml;r alle Call-Center Mitarbeiter*innen</li>
</ul>KiKxxl tritt f&uuml;r ein wertsch&auml;tzendes und vorurteilsfreies Arbeitsumfeld ein, das Talente auf Grund ihrer Leistungen sch&auml;tzt &ndash; unabh&auml;ngig von Alter, ethnischer Herkunft und Nationalit&auml;t, Geschlecht und geschlechtlicher Identit&auml;t, k&ouml;rperlichen und geistigen F&auml;higkeiten, Religion und Weltanschauung, sexueller Orientierung und sozialer Herkunft. Die Anerkennung und die F&ouml;rderung vielf&auml;ltiger Potenziale schaffen wirtschaftliche Vorteile f&uuml;r unsere Organisation.</div></div></div>

Çağrı Merkezi Müşteri Temsilcisi- almanca bilen

E.c.kconsulting

Istanbul'da ya&#351;&#305;yor ve evden &ccedil;al&#305;&#351;arak ek gelir kazanmak m&#305; istiyorsunuz ?Ders program&#305;n&#305;za veya mevcut i&#351;inize uygun, esnek &ccedil;al&#305;&#351;ma saatleri olan bir f&#305;rsat ar&#305;yorsan&#305;z, tam size g&ouml;re!Ne Sunuyoruz ?<ul><li>Tamamen evden &ccedil;al&#305;&#351;ma imkan&#305;</li><li>Esnek &ccedil;al&#305;&#351;ma saatleri &ndash; kendi program&#305;n&#305;za g&ouml;re</li><li>D&uuml;zenli ek gelir imkan&#305;</li><li>Tecr&uuml;be gerekmiyor (gerekli e&#287;itim verilecektir)</li><li>&Ouml;&#287;renciler ve ba&#351;ka i&#351;i olanlar i&ccedil;in ideal</li></ul>Arad&#305;&#287;&#305;m&#305;z Profil :<ul><li>T&uuml;rkiye&rsquo;de ikamet etmek</li><li>Fransizca konusabilen ( satis yapabilecek kadar iyi olmali)</li><li>Motivasyon sahibi, disiplinli ve sorumluluk sahibi olmak</li><li>Telefon veya bilgisayar + internet ba&#287;lant&#305;nizin olmasi gerekir</li></ul>&#304;lginizi &ccedil;ekiyor mu ?Daha fazla bilgi almak ve h&#305;zl&#305;ca ba&#351;lamak i&ccedil;in mail atabilirsiniz.elif.akin93@outlook.be&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;, Yar&#305; zamanl&#305;, Yeni mezunMaa&#351;: 24.000,00TRY - 40.000,00TRY ayl&#305;kBeklenen &ccedil;al&#305;&#351;ma saatleri: Haftada en fazla 20

fransizca call center temsilcisi

Maya Demir Danışmanlık

GENEL N&#304;TEL&#304;KLER VE &#304;&#350; TANIMIBizimle &ccedil;al&#305;&#351;mak ister misiniz?E&#287;er;G&uuml;&ccedil;l&uuml; bir tak&#305;m oyuncusu oldu&#287;unuzu d&uuml;&#351;&uuml;n&uuml;yorsan&#305;z,&Ouml;&#287;renmeyi bir ya&#351;am bi&ccedil;imi haline getirdiyseniz,Yo&#287;un &ccedil;al&#305;&#351;ma temposunda bile &ccedil;&ouml;z&uuml;m odakl&#305; ve g&uuml;ler y&uuml;zl&uuml; kalabiliyorsan&#305;z,Kariyerinize uluslararas&#305; m&uuml;&#351;teri ileti&#351;imi alan&#305;nda y&ouml;n vermek istiyorsan&#305;z,Ulakcx ailesine kat&#305;larak fark yaratabilirsiniz!?? &#304;&#351; Tan&#305;m&#305;<ul><li>Uluslararas&#305; m&uuml;&#351;terilerle telefon, e-posta ve mesajla&#351;ma kanallar&#305; arac&#305;l&#305;&#287;&#305;yla ileti&#351;im kurmak</li><li>&#350;irket hizmetlerini etkili &#351;ekilde tan&#305;tmak ve m&uuml;&#351;teri taleplerini kar&#351;&#305;lamak</li><li>M&uuml;&#351;teri memnuniyetini sa&#287;lamak ve ihtiya&ccedil;lar&#305;na y&ouml;nelik do&#287;ru y&ouml;nlendirmelerde bulunmak</li><li>Sat&#305;&#351; ve hizmet s&uuml;re&ccedil;lerine destek olarak m&uuml;&#351;teri deneyimini iyile&#351;tirmek</li><li>Gelen/ giden &ccedil;a&#287;r&#305;lar&#305; etkin &#351;ekilde y&ouml;neterek &ccedil;&ouml;z&uuml;m odakl&#305; yakla&#351;&#305;m sergilemek</li></ul>? Aranan Nitelikler<ul><li>En az lise mezunu (&Uuml;niversite mezuniyeti tercih sebebidir)</li><li>Tercihen &ccedil;a&#287;r&#305; merkezi veya m&uuml;&#351;teri hizmetleri alan&#305;nda deneyimli</li><li>&#304;leti&#351;im becerileri y&uuml;ksek, ikna kabiliyeti geli&#351;mi&#351;</li><li>Problem &ccedil;&ouml;zme ve h&#305;zl&#305; karar verme yetisine sahip</li><li>Tak&#305;m &ccedil;al&#305;&#351;mas&#305;na yatk&#305;n, hedef odakl&#305; &ccedil;al&#305;&#351;abilen</li><li>Vardiyal&#305; &ccedil;al&#305;&#351;maya ve yo&#287;un tempoya uyum sa&#287;layabilecek</li></ul>? Ulakcx Hakk&#305;ndaUlakcx, &ccedil;ok dilli &ccedil;a&#287;r&#305; merkezi hizmetleri sunan ve ulusal &amp; uluslararas&#305; projelerde m&uuml;&#351;teri deneyimini &ouml;nceliklendiren bir ileti&#351;im teknolojileri &#351;irketidir.&Ccedil;e&#351;itli sekt&ouml;rlerde faaliyet g&ouml;steren firmalara m&uuml;&#351;teri destek hizmeti sunar ve &ccedil;al&#305;&#351;anlar&#305;na kariyer geli&#351;imi i&ccedil;in dinamik bir ortam sa&#287;lar.&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;

Çağrı Merkezi Müşteri Temsilcisi

Mandarin Oriental Hotel Group

<div>The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 


The Hotel

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuru&ccedil;e&#351;me, right next to the unique Bosphorus.

Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea &amp; Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul. 

Duties and Responsibilities
<ul>
<li>To ensure the hotel receives regular exposure in local and international media through print, radio, and television.</li>
<li>To liaise with overseas Public Relations consulting firms and the MOHG Corporate Communications Director.</li>
<li>To maintain regular contact with local media and keep up to date contact lists.</li>
<li>To encourage and create regular press release material highlighting new services, special promotions, and the Unique Selling Propositions of hotel.</li>
<li>To act as hotel spokesperson where appropriate.</li>
<li>To take responsibility for handling crisis communications component of crisis management.</li>
<li>To oversee budget reconciliation of MOHG International Advertising Funds and monitor the international plan.</li>
<li>To implement the hotel's annual local advertising plan and coordinate with the advertising agency on all matters related to creative and media planning.</li>
<li>To translate the requirements of the hotel (F&amp;B, Rooms) into a comprehensive and specific advertising brief for the agency.</li>
<li>To plan, organize and oversee all photography sessions for the hotel (including major collateral photography, F&amp;B shots, and press release photos.</li>
<li>To ensure filing systems and photographic library are maintained in good order.</li>
<li>To organize photography for VIP visits, exhibitions, and social functions.</li>
<li>To control inventory and stock of all collateral, (hotel and MOHG central mail-house/PMS).</li>
<li>To ensure adherence to MOHG CID guidelines for alt promotional material and advertising.</li>
<li>To liaise with F&amp;B and marketing departments to coordinate all hotel promotions and marketing drives.</li>
<li>To ensure all collaterals, advertising and press releases are printed and issued in time to secure coverage.</li>
<li>To maintain frequent contacts with guests and clients through direct marketing activities.</li>
<li>To develop an overall direct marketing plan on an annual basis.</li>
<li>To establish, maintain and expand the hotel's database.</li>
<li>Together with other task force members, to oversee and implement marketing issues of the Guest Recognition Program.</li>
<li>To prepare annual expenditure proposal for all advertising and promotional activities.</li>
<li>To forecast and allocate the approved budget as per ongoing activities monthly.</li>
<li>To control all expenditure to be in line with the hotel&rsquo;s business activities.</li>
<li>To greet celebrities and overseas press and offer assistance as required throughout their stay.</li>
<li>To attend the General Manager's cocktail receptions, annual parties and other social functions.</li>
<li>To prepare the Marketing Plan, together with the Director of Sales and Marketing.</li>
<li>To carry out any other duties that may be reasonably requested by the Director of Sales and Marketing or General Manager.</li></ul></div>

Marketing and Communications Manager

getirfinans

<div>
 
 
 getirfinans
 
 operates within Banking as a Service model, having established partnerships with players at banking sector.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Support the development of GetirFinans&rsquo; customer strategy and contribute to initiatives that shape the customer experience.
 </li>
 <li>
 Assist in designing user flows and customer journeys to support end-to-end service design efforts.
 </li>
 <li>
 Apply design thinking methodologies to support ideation, problem-solving and project development phases.
 </li>
 <li>
 Track and support customer satisfaction metrics (CSAT, NPS) and share insights regularly.
 </li>
 <li>
 Analyze customer complaints and highlight improvement opportunities to relevant teams.
 </li>
 <li>
 Prepare periodic Voice of Customer and NPS reports by consolidating feedback from surveys, operational data, contact center insights, social media and research.
 </li>
 <li>
 Collaborate with UX and UI teams to ensure customer needs are reflected in project designs.
 </li>
 <li>
 Monitor Contact Point KPIs (call center performance, training quality, social media responsiveness, etc.) and contribute to enhancement ideas.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Business Administration, Economics or related fields; Master&rsquo;s degree is a plus.
 </li>
 <li>
 2&ndash;3 years of experience in customer experience, process development, digital channels or project support roles.
 </li>
 <li>
 Experience in e-commerce, banking, fintech or telecom is preferred; digital banking exposure is a plus.
 </li>
 <li>
 Basic knowledge of digital banking, mobile apps, Open Banking, neo-banks and BaaS concepts.
 </li>
 <li>
 Familiarity with service design and design thinking methodologies.
 </li>
 <li>
 A customer-first mindset with strong analytical thinking to interpret pain points and insights.
 </li>
 <li>
 Strong communication and collaboration skills.
 </li>
 <li>
 Proficiency in MS Office tools.
 </li>
 <li>
 Proficiency in English.
 </li>
 </ul>
 
 
 
 
 Diversity makes us stronger. Our diverse cultures, backgrounds, beliefs, values, abilities, and lifestyles help us learn from each other. We&rsquo;re proud to strive for a genuinely diverse and inclusive workplace. We know we can do better though. That&rsquo;s why we hire and promote people with equity and equality in mind.
 
 
 
 
 
 
 We will process your personal data as part of our recruitment procedures. To find out more, please consult our
 
 Candidate Privacy Notice.
 
 
 
</div>

Customer Experience Specialist / Executive

Explore 744+ Contact center manager in Istanbul this December. Find roles across top companies and apply now to boost your career.