social media manager

content & communications manager Jobs in New York

content & communications manager

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content and social media manager Jobs in New York

content and social media manager

content design senior associate Jobs in New York

content design senior associate

content communications manager

Fabric

<div>
 
 About Fabric Health
 
 
 
 At Fabric Health, we're not just building technology; we're fixing healthcare's capacity problem. Our mission is to power healthcare to move faster, work smarter, and deliver better care, creating seamless, intuitive experiences that simplify and unify virtual and in-person care for thousands of providers and millions of patients nationwide. We're a team of brilliant, thoughtful minds, deeply motivated by improving patient and provider lives, and we believe technology can truly enhance the US healthcare system.
 
 
 Trusted by leading healthcare organizations: Our customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain.
 
 
 We are backed by leading investors such as Thrive Capital, GV (Google Ventures), General Catalyst, Salesforce Ventures, Vast Ventures, BoxGroup, and Atento Capital. We value working quickly for good reason, listening deeply to solve big challenges, and building products like we would for loved ones.
 
 
 
 About The Role
 
 
 
 Fabric is looking for a proactive and detail-oriented Content &amp; Communications Manager to lead the creation of customer stories, case studies, guides, and collateral that showcase the impact of our solutions. This role is central to Fabric's mission: customer evidence is the foundation of how we bring our story to market, prove ROI, and enable better care for patients and providers everywhere. You will be both a strategist and a creator&mdash;writing compelling narratives, interviewing customers, and collaborating with design to produce assets that improve campaign performance, equip Sales, and drive engagement with health systems, payers, and employers.
 
 
 You'll join a small but high-impact Marketing team that is collaborative, fast-paced, and growth-focused. You will be both a strategist and a creator&mdash;trusted to own projects end-to-end, balancing creative execution with strategic communications. This role is highly collaborative&mdash;you&rsquo;ll regularly join customer calls, interview executives, partner with design, and support leadership in communicating with press, working closely with the Director of Marketing, Product Marketing Manager, Demand Generation Manager, and cross-functional partners in Sales and Client Success.
 
 
 
 What You'll Do
 
 
 
 As a Content &amp; Communications Manager, you will be the driving force behind Fabric's most compelling narratives. Your primary responsibilities will include:
 
 
 <ul>
 <li>
 Owning the Customer Evidence Program: Lead the development of critical customer evidence, including case studies, ROI stories, and proof point development, from initial concept through final delivery.
 </li>
 <li>
 Content Creation &amp; Interviewing: Conduct interviews with customers, partners, and internal stakeholders to capture compelling narratives, then write, edit, and package content including guides, one-pagers, and marketing collateral.
 </li>
 <li>
 Brand Governance: Manage and maintain Fabric&rsquo;s brand language, tone, and messaging across all mediums and channels to ensure consistency and reinforce our value proposition.
 </li>
 <li>
 External Communications: Draft and coordinate press releases, media statements, and external announcements, supporting leadership in media and press outreach efforts.
 </li>
 <li>
 Internal Alignment &amp; Strategy: Partner closely with the Product Marketing Manager and Demand Generation Manager to align content and communications with value propositions, ROI messaging, and campaign priorities.
 </li>
 <li>
 Sales &amp; Client Success Enablement: Collaborate with Sales and Client Success to identify opportunities for new stories and maintain a centralized library of current, effective marketing and sales assets.
 </li>
 <li>
 Media Tracking &amp; Insights: Track and share media coverage, ensuring those insights actively inform future campaigns and messaging strategy.
 </li>
 <li>
 Visual Development: Work directly with design resources to develop visually compelling, brand-aligned materials.
 
 
 </li>
 </ul>
 
 Why You Might Be a Good Fit
 
 
 
 <ul>
 <li>
 You are an exceptional writer and natural storyteller who thrives on translating complex customer outcomes into clear, powerful narratives.
 </li>
 <li>
 You are both a strategic thinker and a hands-on creator, eager to own projects end-to-end and drive measurable business impact through content.
 </li>
 <li>
 You are highly collaborative and comfortable joining customer calls, interviewing executives, and partnering with internal teams (Product, Sales, Design) to achieve objectives.
 </li>
 <li>
 You are driven by the specific mission of improving healthcare and possess a background that allows you to adapt tone and messaging for professional healthcare audiences (health systems, payers, employers).
 </li>
 <li>
 You are detail-oriented and organized, with a proven ability to manage multiple priorities simultaneously in a fast-paced environment.
 
 
 </li>
 </ul>
 
 This Might Not Be The Right Fit If...
 
 
 
 <ul>
 <li>
 You prefer a role where content creation is not heavily focused on customer interviews and case studies.
 </li>
 <li>
 You are not comfortable with the level of cross-functional collaboration required, or interfacing directly with customers and executive stakeholders.
 </li>
 <li>
 You are seeking a rigid, large-team structure, as you will be joining a small, high-impact team where autonomy and individual project ownership are expected.
 </li>
 <li>
 You do not have experience or interest in the specific intersection of B2B SaaS technology and the healthcare industry.
 
 
 </li>
 </ul>
 
 Your Qualifications
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in content marketing, communications, or customer storytelling in a B2B SaaS environment.
 </li>
 <li>
 Excellent writing and editing skills with demonstrated ability to adapt tone for professional audiences.
 </li>
 <li>
 Demonstrated experience interviewing customers and translating outcomes into compelling stories.
 </li>
 <li>
 Experience managing content projects end-to-end, from concept through delivery.
 </li>
 <li>
 Experience drafting press releases and supporting external communications/media efforts.
 </li>
 <li>
 Background in healthcare and health technology.
 </li>
 <li>
 Attention to detail, organizational skills, and ability to manage multiple priorities.
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, Health Sciences, or equivalent experience.
 
 
 </li>
 </ul>
 
 Bonus Points
 
 
 
 <ul>
 <li>
 Experience in video storytelling, design tools, or multimedia content creation.
 </li>
 <li>
 Familiarity with ABM campaigns and aligning content with account-based strategies.
 </li>
 <li>
 Experience running in-house PR functions and collaborating with PR agencies or external media partners.
 </li>
 <li>
 Knowledge of SEO and digital content best practices.
 
 
 </li>
 </ul>
 
 The national pay range for this role is $75,000.00&ndash; $100,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.
 
 
 
 Note: Applicants must be currently authorized to work in the United States without the need for current or future visa sponsorship.
 
 
 Learn more about Fabric
 
 
 <ul>
 <li>
 LinkedIn
 </li>
 <li>
 Awards
 </li>
 <li>
 Press Releases
 </li>
 <li>
 Careers Page
 
 
 </li>
 </ul>
 At Fabric, we believe that a diverse workforce is essential to our success. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We actively encourage individuals from all backgrounds to apply.
</div>

Content & Communications Manager

The Bowery Mission

<div>The Bowery Mission is a Christian, faith-based organization committed since the 1870s to serving people experiencing homelessness, hunger, and poverty. The Bowery Mission meets essential needs and creates transformative communities with men, women, children, and families in New York so that we can together overcome homelessness and poverty and flourish. 


As a key member of the Development Team, Content and Social Media Manager will develop and manage storytelling and digital content that elevates awareness, engagement, and support for the Mission. This role will lead content ideation and production across media formats, drive social media strategy, and ensure that storytelling reflects our values of compassion, dignity, and diversity.

The ideal candidate is a strong storyteller, social media native, and collaborative team player with a deep passion for justice and care for people experiencing homelessness and poverty. 


Specific responsibilities include but are not limited to:

Content Creation &amp; Storytelling
<ul>
<li>Develop compelling stories across multiple formats to raise awareness and support for The Bowery Mission.</li>
<li>Collaborate with the Director of Communications &amp; Marketing to maintain a content calendar.</li>
<li>Produce strategic donor-facing marketing collateral and support PR strategy.</li>
<li>Uphold a client-centered storytelling approach, coordinating interviews, photos, videos, and testimonials with sensitivity and informed consent.</li>
<li>Manage content protocols, including consent forms, style guides, and story archives.</li>
</ul>
Social Media Strategy
<ul>
<li>Lead the full content lifecycle across all platforms&mdash;from concept and creation to publishing and analytics.</li>
<li>Produce trend-aware, engaging, and on-brand social content to meet KPIs.</li>
<li>Act as The Bowery Mission&rsquo;s social media expert, monitoring trends, platform shifts, and best practices.</li>
<li>Analyze social performance and provide insights to improve engagement and reach.</li>
</ul>
Collaboration &amp; Support
<ul>
<li>Provide writing and content support across the organization, including fundraising, events, and program materials.</li>
<li>Draft boilerplates, program summaries, impact report content, and event scripts.</li>
<li>Support campaign planning with timely content for Direct Response Marketing.</li>
<li>Manage organizational style guide, ensuring clarity and consistency of messaging.</li>
<li>Maintain and organize The Bowery Mission&rsquo;s photo, video, and story libraries.</li></ul> 


Requirements: 
<ul>
<li>Embrace's the organization&rsquo;s Statement of Faith.</li>
<li>Bachelor&rsquo;s degree in Marketing, Communications, Media Production, or related field.</li>
<li>2&ndash;4 years of relevant professional experience (nonprofit experience a plus).</li>
<li>Strong compassion and commitment to serving vulnerable communities.</li>
<li>Exceptional storytelling, copywriting, and editing skills.</li>
<li>Proven ability to ideate, shoot, and edit compelling short-form social content.</li>
<li>Skilled in photography, videography, and editing tools (Splice, CapCut, Adobe Premiere, Canva, in-app editing suites).</li>
<li>Strong analytical skills and ability to translate insights into actionable strategies.</li>
<li>Excellent project management, time management, and attention to detail.</li>
<li>High integrity, with the ability to build trust with internal and external stakeholders.</li>
<li>Alignment with The Bowery Mission&rsquo;s Statement of Faith and Code of Conduct.</li></ul> 


Preferred:
<ul>
<li>Communication Skills: Exceptional writing and verbal skills; ability to adapt messaging for diverse audiences.</li>
<li>Teamwork &amp; Collaboration: Builds strong partnerships across internal teams and external stakeholders.</li>
<li>Strategic Thinking: Aligns communications efforts with organizational goals and anticipates trends.</li>
<li>Adaptability: Thrives in a dynamic environment with shifting priorities.</li></ul> 


Salary commensurate with relevant education &amp; experience: $70,000 - $78,000 annually. 
Due to the number of applications, we receive, we are only able to respond to qualified candidates who are selected for interviews. We sincerely appreciate all candidates for their interest in The Bowery Mission.</div>

Content and Social Media Manager

Hachette Book Group

<div>
 Summary:
 
 
 The Director of Communications is one of the company&rsquo;s lead storytellers advancing HBG&rsquo;s mission of making it easy for everyone to discover new worlds of ideas, learning, entertainment, and opportunity.
 
 
 
 ESSENTIAL DUTIES and RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Develop and execute creative, mission-aligned communications across all HBG platforms; create internal and external content based on media news, publicity successes, corporate messaging and evolving branding priorities
 </li>
 <li>
 Strategically discover new and innovative ways to promote and brand HBG by creating forward-thinking and engaging content
 </li>
 <li>
 Lead strategic communications campaigns and company-wide surveys, digital communications, intranet, newsletters and ad hoc communications including internal channel management (content design and cleanup, form + data admin, organization structure, form maintenance, content contributor coordination + training, analytics + performance)
 </li>
 <li>
 Maintain consistency in messaging and tone that reflects HBG&rsquo;s values and culture across all channels
 </li>
 <li>
 Lead HBG&rsquo;s internal executive, green and social impact communications, as well as corporate social responsibility (CSR) and diversity, equity, inclusion communications.
 </li>
 <li>
 Oversee HBG's corporate website and intranet analytics ensuring smooth functionality, effective vendor liaison, and positive feedback from employees and imprints on support and responsiveness
 </li>
 <li>
 Report website and intranet metrics such as increased traffic, time spent on page, and user engagement
 </li>
 <li>
 Create content and visual assets are timely, creative, and brand-consistent, elevating HBG's mission and pillars
 </li>
 <li>
 Increase communications reach and engagement via growth in impressions, clicks, and meaningful interactions across digital platforms
 </li>
 <li>
 Create dynamic presentations and launch branding communications such as advertisements in media and advertisements for industry partnerships
 </li>
 <li>
 Pitch executive for press opportunities, prepare media prep documents ahead of interviews and oversee outgoing communications and responses
 </li>
 <li>
 Lead event coordination, outreach and support including hosting media and press, talent and executives, content creation and townhalls
 </li>
 <li>
 Consult on branding and publicity opportunities and serve as corporate media contact as needed
 </li>
 <li>
 Partner and work one-on-one with executive board members on related communications, strategies, annual reports, employee resource groups communications, external partnership communications
 </li>
 <li>
 Edit and contribute to corporate CSR reports, investment and earning reports
 </li>
 <li>
 Coordinate industry data, and strategic messaging including resources, issues management, crisis communications, training and other special projects
 </li>
 <li>
 Create inclusive and equitable communications that makes all employees feel valued, welcomed, and able to participate fully
 
 
 </li>
 </ul>
 
 Knowledge, Skills and Abilities Required:
 
 
 
 <ul>
 <li>
 7+ years of relevant communications experience with excellent written and verbal communications skills and keen understanding of the importance of brand voice and identity
 </li>
 <li>
 Passionate about corporate communications, media/publicity, storytelling, news, culture, social media and impact and diversity, equity, inclusion, and belonging
 </li>
 <li>
 Maintain confidentiality and work one-on-one with senior leaders and press
 </li>
 <li>
 Curiosity that drives you to investigate new branding and communications opportunities
 </li>
 <li>
 Team player with knowledge of trade, electronic, print, broadcast, press and strong established relationships with key media reporters, bookers and producers.
 </li>
 <li>
 Proven ability to manage and prioritize multiple assignments in a fast-paced environment
 </li>
 <li>
 Openness to learning new technologies and platforms and ability to transition between innovative brainstorming to strategic action
 </li>
 <li>
 Aptitude for thriving in a work environment that is fast-paced and always evolving
 </li>
 <li>
 Dynamic forward-thinking leader with the ability to work independently and with a team
 </li>
 <li>
 High level of organization, attention to detail and time management skills
 </li>
 <li>
 College degree, masters preferred
 
 
 </li>
 </ul>
 
 The role is NYC based and requires a minimum of three set days in the office per week.
 
 
 
 Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 The compensation for this position is $90,000-$110,000. Salary can vary based on a number of factors including skills, experience, and location &mdash; talk with your recruiter to learn more. There may be times that you will be required (or requested) to work overtime due to the nature of your role or exceptional workload issues or special projects.
 
 
 The following benefits are offered by the company: medical, dental, vision, basic and supplemental life, short-term and long-term disability, accidental death and dismemberment, critical illness, hospital indemnity, long-term care, health and dependent care FSA, commuter benefit plan, employee assistance program, tuition reimbursement, travel assistance, 401(k), discretionary bonus program, PTO (15 vacation days, 3 personal days, 10 holidays and generous sick leave) and group discounts on auto and home insurance and legal services. Eligibility requirements apply to some benefits and may depend on your job classification, hours worked and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
</div>

Director of Communications

International Rescue Committee

<div>The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Marketing &amp; Mobilization:
Marketing &amp; Mobilization (M&amp;M) is a dynamic team that is tasked with building the IRC&rsquo;s global profile and brand, increasing private revenue from deeper donor engagement and partnerships, and influencing our target audiences. The team is responsible for all of IRC's brand, communications, creative and content and digital engagement efforts. In alignment with our Strategy100 commitments. M&amp;M has launched compelling multi-year campaigns that raise funding, profile and influence and will improve our share of voice and resonance in key geographies and globally. Lastly, they consistently work on innovating the IRC brand, which enables us to increase awareness, understanding of and support for our work so that we can raise more money and change policies to improve our crisis-affected clients&rsquo; lives around the world.
Job Overview:
The Officer, Global Internal Communications will be a strategic writer and communicator responsible for developing high-quality internal content that reflects the voice of the organization and supports clear, consistent messaging across all our offices. This position reports to the Director of Internal Comms and will collaborate closely with teams across the IRC, including the President&rsquo;s Office, Strategy Unit, Crisis Response, Recovery &amp; Development (CRRD), Resettlement, Asylum &amp; Integration (RAI) and People &amp; Culture.
This role is ideal for someone with exceptional writing skills, sound editorial judgment, and the ability to distill complex topics into accessible, engaging messages for a global, multilingual staff audience. The successful candidate will be energized by a fast-paced environment and passionate about helping staff connect to the IRC&rsquo;s mission, priorities, and values, especially during periods of change.
Major Responsibilities:
Executive Writing &amp; Content Development
<ul><li>Support in translating complex topics into compelling communications for staff that are clear, timely, and grounded in IRC values.
</li><li>Draft, edit, and refine high-quality internal communications on behalf of senior leaders,
</li><li>Develop and maintain FAQs, toolkits, and templates that support managers and leaders in cascading messages effectively.
</li><li>Research and apply creative tools, channels, and content approaches to improve two-way communication.
</li></ul>Editorial Support &amp; Quality Control
<ul><li>Provide editing and writing support to other departments to ensure consistency and impact in messaging to internal audiences.
</li><li>Promote inclusive and accessible communications, ensuring diverse staff voices are represented.
</li></ul>Global All Staff Meeting Planning
<ul><li>Support the Director, Global Internal Comms with the planning and execution of IRC&rsquo;s quarterly Global All Staff events, attended by thousands of colleagues across the organization.
</li><li>Coordinate speakers, content, run-of-show, translation needs, and technical logistics in partnership with IT, and the events team.
</li><li>Ensure meetings reflect organizational priorities and surface staff voices, while reinforcing a sense of connection and transparency.
</li></ul>Staff Engagement &amp; Internal Campaigns
<ul><li>Implement, and measure global internal communications campaigns tied to organizational priorities and IRC values.
</li><li>Partner with colleagues across departments to spotlight the work and stories of staff around the world through storytelling, recognition features, and campaigns on IRC&rsquo;s intranet and other internal channels.
</li></ul>Collaboration &amp; Coordination
<ul><li>Support the Director, Global Internal Comms in maintaining a communications calendar to track and sequence internal messages across key teams and channels.
</li><li>Maintain content on the IRC&rsquo;s intranet platform (RescueNet) to ensure timely, relevant, and accessible information for global staff.
</li><li>Partner with teams across the organization to ensure updates and resources are surfaced on the intranet, email and Teams in a structured and engaging way.
</li></ul>Project Execution &amp; Platform Management
<ul><li>Upload and manage content on the IRC&rsquo;s intranet (RescueNet), ensuring posts are accurate, accessible, well-formatted, and aligned with IRC voice and values.
</li><li>Format and send internal emails using IRC platforms (e.g., Outlook, MailChimp) to ensure professional, well-timed delivery of key messages.
</li><li>Track project timelines, deliverables, and reviews to ensure communications are executed on time and with cross-functional coordination.
</li><li>Work collaboratively with internal stakeholders to align on dissemination timelines, formatting standards, and publishing workflows across channels (email, intranet, Teams).
</li></ul>Job Requirements:
Education: Bachelor&rsquo;s degree in communications, journalism, political science, or a related field required. Graduate degree a plus.
Work Experience:
<ul><li>4&ndash;6 years of professional writing and communications experience, preferably in a complex, global organization.
</li><li>Experience writing for senior leaders, internal audiences, and/or in crisis or change communications is strongly preferred.
</li><li>Familiarity with humanitarian, development, or international issues a plus.
</li></ul>Demonstrated Skills &amp; Competencies:
<ul><li>Exceptional writer and editor with a strong sense of voice, clarity, and audience.
</li><li>Ability to synthesize complex ideas and information into compelling narratives.
</li><li>Confident communicator with sound judgment and political acumen.
</li><li>Experience managing multiple priorities, timelines, and stakeholders under tight deadlines.
</li><li>Strong understanding of internal communications best practices, including audience segmentation, tone setting, and change communications.
</li><li>Proven ability to maintain discretion and handle sensitive information with integrity and care.
</li><li>Comfortable navigating ambiguity and adjusting communication style or approach based on leadership voice, audience need, and organizational context.
</li><li>Experience using internal digital platforms (e.g., intranet, email tools, Microsoft Teams) to reach and engage distributed workforces.
</li><li>Proficiency in communications and content development tools such as Canva (design), Veed.io (video editing), and DeepL (translation/localization) to support multilingual, multimedia internal communications.
</li><li>Experience formatting, sending, and scheduling internal emails using tools like Outlook and MailChimp (or similar platforms).
</li><li>Fluency in English required. Other languages (e.g. Arabic, French, Spanish) a plus.
</li></ul>Working Environment: Hybrid working environment, with an expectation of at least two days per week in the New York HQ office. May require occasional work outside regular hours to support time-sensitive communications or global audiences.
Compensation: ( Pay Range: $70,000- $80,000 ) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. 
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct . Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding , Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability &amp; life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
#li-1</div>

Officer, Global Internal Communications

Oscar Health

<div>Hi, we're Oscar. We're hiring a Manager to join our Marketing team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves&mdash;one that behaves like a doctor in the family.

About the role:

The Manager of Digital Reputation is responsible for shaping, protecting, and enhancing the organization's perception across all digital channels. This role leads reputation strategy across search, social, third-party platforms, ratings/reviews ecosystems, and online narratives.

Working at the intersection of Communications, Marketing, Brand, and Digital, this leader ensures Oscar Health shows up clearly, consistently, and credibly everywhere people discover, evaluate, or talk about the organization online.

You will report into the VP, Communications

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $103,200 - $135,450 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

Responsibilities:
<h3 class="jobSectionHeader">
Digital Reputation Strategy &amp; Governance</h3>
<ul><li>Develop and own the enterprise digital reputation strategy spanning brand, product, employer reputation, and executive presence.</li>
<li>Establish governance models, response frameworks, and playbooks for managing online sentiment and reputation risk.</li>
<li>Partner with PR/Comms to align earned, owned, and shared digital narratives.</li>
<li>Ensure consistency of messaging and accuracy of company information across all digital channels.</li>
</ul><h3 class="jobSectionHeader">Search Reputation &amp; Online Visibility</h3>
<ul><li>Monitor and manage brand representation in search engines (Google, Bing) and social media engines, including:
<ul><li>Knowledge Panels</li>
<li>People Also Ask results</li>
<li>Reviews snippets</li>
<li>Wikipedia and third-party profile accuracy</li>
<li>Search sentiment and keyword associations</li>
</ul></li><li>Lead initiatives that improve search reputation, organic visibility, and trust signals.</li>
<li>Collaborate with SEO teams to align reputation goals with broader search strategy.</li>
</ul><h3 class="jobSectionHeader">Ratings, Reviews &amp; Third-Party Ecosystems</h3>
<ul><li>Oversee presence and performance on key third-party platforms (e.g., Google Business, Yelp, TrustPilot, Better Business Bureau, health/finance/industry-specific sites).</li>
<li>Develop and implement review-generation, response, moderation, and escalation workflows.</li>
<li>Analyze trends in ratings and reviews to identify operational or experience gaps; collaborate with CX teams on remediation.</li>
</ul><h3 class="jobSectionHeader">Executive &amp; Leadership Digital Presence</h3>
<ul><li>Manage digital identities for key executives, including bios, profiles, thought leadership content, and search presence.</li>
<li>Ensure accuracy and alignment of executive information across press, corporate assets, and external platforms.</li>
<li>Partner with Comms to support digital positioning for speaking events, announcements, and media moments.</li>
</ul><h3 class="jobSectionHeader">Social Listening &amp; Narrative Intelligence</h3>
<ul><li>Lead enterprise social listening capabilities to track sentiment, emerging conversations, reputational risks, and thematic trends.</li>
<li>Synthesize insights into actionable recommendations for leadership, PR, Marketing, and Product.</li>
<li>Run rapid-response processes for misinformation, crises, or trending negative narratives.</li>
</ul><h3 class="jobSectionHeader">Analytics, Reporting &amp; Continuous Optimization</h3>
<ul><li>Establish KPIs to measure digital reputation health, including sentiment indexes, visibility, authority, and trust signals.</li>
<li>Build dashboards and present insights regularly to senior stakeholders.</li>
<li>Identify opportunities to improve perception, strengthen trust, and differentiate the organization online.</li>
</ul><h3 class="jobSectionHeader">Cross-Functional Leadership</h3>
<ul><li>Partner with Legal, PR, Comms, Marketing, CX, and Digital teams to ensure reputation risks and opportunities are understood and addressed.</li>
<li>Manage vendor and agency partners for monitoring, search reputation, social listening, and content development.</li>
<li>Mentor team members or cross-functional contributors involved in reputation workflows.</li>
</ul>
Requirements:
<ul>
<li>4+ years of relevant work experience in digital reputation, digital communications, SEO/SEM, social listening, external communications, or corporate digital strategy.</li>
<li>2+ years of experience monitoring, interpreting, and influencing online sentiment and search visibility.</li>
<li>1+ years of experience with marketing measurement including a/b testing, campaign performance, forecasting vs. actuals, statistical significance, optimization and setting up measurable campaigns</li>
<li>3+ years of experience identifying new and innovative ways to solve problems through marketing</li>
<li>2+ years of experience with search engines, digital ecosystems, social platforms, and reputation management technologies.</li>
<li>2+ years of experience leading complex initiatives from concept to implementation, collaborating with cross functional partners along the way, and getting executive buy in.</li>
<li>2+ years of experience creating presentations and presenting to senior leaders</li>
</ul>
Bonus points:
<ul>
<li>Experience managing agency partners or cross-functional project teams.</li>
<li>Experience in healthcare, insurance, financial services, or another regulated industry.</li>
<li>Experiencing navigating both B2B and D2C or B2B2C</li>
<li>Proficiency with tools such as Brandwatch, Sprinklr, Meltwater, NetBase, Google Analytics, GSC, SEMRush, etc.</li>
<li>Understanding of accessibility, compliance, and privacy considerations for digital content.</li>
<li>Background in corporate communications, brand strategy, consumer experience, or digital marketing.</li>
</ul><div>
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care - an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.</div></div>

Manager, Digital Reputation

White & Case

<div><div>Senior Manager, Marketing Communications - Corporate<div>
</div><div><h2 class="jobSectionHeader">
Firm Summary</h2>
White &amp; Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world&rsquo;s key financial markets and our strengths in handling complex cross-border work.
It is not just about our global network of offices; it&rsquo;s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It is one of the reasons we attract and retain cross-border work. Our people are globally minded, enterprising, collaborative and committed to excellence.<h2 class="jobSectionHeader">
Position Summary</h2>
We are seeking a highly skilled, strategic, and collaborative Senior Manager, Practice Group Marketing &amp; Comms to serve as the embedded marketer and communicator within a designated set of practice groups, acting as the primary point of contact between the Global Marketing function and the practice, and helping to build awareness and demand around the capabilities and features of our practices through all marketing and comms touchpoints.
In this role, you will drive the alignment of marketing initiatives with the practice&rsquo;s strategic priorities and client engagement strategy, ensuring consistency with firmwide goals while tailoring efforts to the unique needs of the practice. You will work closely with partners and our practice Business Development needs to identify and execute opportunities to raise the profile of the practice, support client development, and deliver targeted, high-impact marketing activities that drive measurable results. These activities may include paid advertising, content thought leadership, social media, press engagement, and more. You will also support the practices on key internal touchpoints, and partner closely with the Events team on executing select external and internal events. Similar to a product or BU marketing role at another company, our Practice Marketers work at the intersection of the brand and enterprise-wide marketing initiatives, and the specific needs, differentiators, and audiences of our practice groups.
This role will support the global Corporate Practice Group, which includes M&amp;A, Private Equity, Tax, Restructuring &amp; Insolvency. The Corporate practice brings together more than 280 Partner with expertise in M&amp;A, Private Equity, Tax, and Restructuring &amp; Insolvency, helping clients navigate transformational transactions and strategic investments across global markets. Working seamlessly with colleagues across the firm, the team supports clients through the full corporate lifecycle&mdash;from structuring and execution to integration and growth&mdash;combining technical excellence with commercial insight.
The role resides within the Global Marketing &amp; Business Development function, an integrated team of more than 250 marketers based through the Firm&rsquo;s 45 offices around the world. Marketing &amp; BD consists of several key departments: Business Development, Marketing Technology, Creative Services, Events, Integrated Marketing and Communications. Our collective objectives are to support the Firm&rsquo;s business goals, promote its global brand, and create a cohesive and compelling narrative that resonates with clients, prospects, and employees alike. Led by a new CMO, marketing at White &amp; Case values team members who bring a broad range of experience and expertise, both from within and outside the legal industry.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
Strategic Planning: Develop and implement marketing plans aligned with the goals of the practice group, the business development strategy, and the Firm&rsquo;s global strategy.</li><li>
Audience Development: Identify, develop and refine audience segments for practice, ensuring marketing initiatives effectively reach and engage priority clients and prospects.</li><li>
Brand Stewardship: Ensure consistent application of the practice-level brand positioning and narratives across all marketing materials and initiatives.</li><li>
Campaign &amp; Content Activation: Execute cross-channel campaigns including digital, PR, social media, events, to support the unique needs of the practice.</li><li>
Client Development Support: Support opportunities for client targeting, cross-selling, and key client programs, in partnership with business development team.</li><li>
Event Management: Help plan and oversee client events, webinars, and sponsorships, ensuring alignment with the practice&rsquo;s strategic priorities.</li><li>
Market Research: Conduct competitive and client research to identify trends, opportunities, and support thought leadership efforts in partnership with the business development team.</li><li>
Internal &amp; External Communications: Partner with central Communications team (Media Relations and Internal Comms) and external agencies to deliver earned media opportunities, and internal communications initiatives</li><li>
Stakeholder Management: Work closely with practice leadership, business development, and global marketing functions to ensure alignment.</li><li>
Measurement &amp; Reporting: Track and report on KPIs for practice-level campaigns, aligned with global measurement strategy.</li><li>
Budget Management: Manage practice marketing budget in partnership with global functions.</li></ul><h2 class="jobSectionHeader">
Qualifications &amp; Experience</h2><ul><li>
7+ years of experience in marketing and communications, preferably in professional services or an organization with a similar sophisticated, institutional client base</li><li>
Product or business unit marketing experience required, for the ability to balance firmwide strategies and marketing initiatives with the needs of specific product/BU areas</li><li>
Practice-specific experience required, i.e. demonstrable knowledge of M&amp;A, private equity, tax, FRI subject matter</li><li>
Strong understanding of integrated marketing channels and tactics (digital, brand, content, media, etc.)</li><li>
Proven success in leading cross-functional initiatives and managing senior stakeholder relationships</li><li>
Strategic thinker with strong project management and execution skills</li><li>
Highly collaborative, resourceful and comfortable in a matrixed environment</li><li>
Experience with CRM systems (InterAction or similar) and digital marketing tools is a plus</li></ul><h2 class="jobSectionHeader">
Reporting lines</h2><ul><li>
This role will be based in New York</li><li>
This role will report into the Director of Integrated Marketing and Head of Communications</li></ul><h2 class="jobSectionHeader">
Equal Opportunities</h2>
White &amp; Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm&rsquo;s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.acquisition@whitecase.com.<h2 class="jobSectionHeader">
Note to Recruitment Agencies</h2>
Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. All agencies must sign White &amp; Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White &amp; Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team.<h2 class="jobSectionHeader">
Benefits</h2>
White &amp; Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.
The firm may modify and amend this job description at any time in its sole discretion. Nothing herein creates a contract of employment or modifies the at-will nature of employment.
The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.</div><div> 
</div></div><div>
Primary Location: United States-New York</div><div> 
Expected Workplace: Onsite<div>
</div></div><div>
Job Posting: Dec 15, 2025, 12:24:05 PM<div>
</div></div><div>
Salary range for New York market: 157,600 - 236,400 US Dollars (USD) Yearly</div><div>
Salary range in other markets will vary</div></div>

Senior Manager, Marketing Communications - Corporate

Staffactory

Social Media and Marketing SpecialistPay: $25.00 per hour (W2)Note: Must visit the New York office once per month to gather content from the Senior Planet center.Role SummaryThe client&rsquo;s Communications team is hiring a part-time Social Media and Analytics Specialist to support marketing efforts, elevate Senior Planet programs, and share stories from older adult participants. Reporting to the Director of Communications, this role will develop and carry out social media strategies that strengthen brand presence, grow online communities, and improve digital engagement across multiple platforms.Responsibilities<ul><li>Manage social channels (Facebook, Twitter, YouTube, Instagram, LinkedIn, websites).</li><li>Build networks within the nonprofit sector.</li><li>Create engaging content and maintain a strategic posting calendar.</li><li>Support digital promotion of events and advocacy campaigns across all Senior Planet locations.</li><li>Optimize platforms, including paid social, in collaboration with advertising teams.</li><li>Engage participants and audiences through active social feedback.</li><li>Track, analyze, and report performance metrics.</li><li>Incorporate equitable storytelling aligned with racial, social, and environmental equity commitments.</li></ul>Required Qualifications<ul><li>3&ndash;5 years of experience in communications and/or social media.</li><li>Comfortable in a fast-paced, self-directed, data-driven environment.</li><li>Strong written communication skills for digital and social formats.</li><li>Familiarity with Sprinklr, Facebook, Instagram, Twitter, and LinkedIn.</li><li>Experience with analytics, reporting, and managing multi-channel social media.</li><li>Background in diversity, equity, and inclusion communications.</li><li>Highly organized with strong attention to detail.</li><li>Ability to manage multiple projects simultaneously.</li></ul>Preferred Qualifications<ul><li>Skills in WordPress, Mailchimp, and Adobe Suite (Photoshop, Illustrator, InDesign).</li><li>Strong visual/design sense.</li><li>Knowledge of aging/tech industry trends and events.</li><li>Experience with advocacy-driven social media campaigns.</li><li>Cross-cultural communication experience; ability to engage diverse audiences.</li><li>Multilingual, especially Spanish, is a plus.</li></ul>Job Type: Full-timePay: $25.00 per hourExpected hours: 40 per weekExperience:<ul><li>Social media management: 3 years (Preferred)</li></ul>Location:<ul><li>New York, NY (Preferred)</li></ul>Work Location: In person

Social Media and Marketing Manager

Explore 533+ Content communications manager in New York this December. Find roles across top companies and apply now to boost your career.