marketing manager

product manager

account manager

content creator

product owner

content producer

Confidential

<div>
 
 
 Overview
 
 
 
 
 
 
 We are seeking a creative and detail-oriented
 
 Content Creator
 
 to produce engaging and impactful content that promotes our brand, products, and market presence. This role focuses on developing visual, video, and written material that resonates with target audiences across various channels. You will collaborate with cross-functional teams, stay up to date with market and content trends, and ensure all output aligns with brand guidelines and business objectives.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop and execute creative content strategies that strengthen the brand image and engage audiences.
 </li>
 <li>
 Produce high-quality visual, video, and written content showcasing products, services, lifestyle themes, and market trends.
 </li>
 <li>
 Customize content for various platforms while maintaining brand consistency in tone, style, and messaging.
 </li>
 <li>
 Collaborate with marketing, design, and other internal teams to align content with campaigns and business goals.
 </li>
 <li>
 Monitor content performance metrics and use data insights to optimize future content.
 </li>
 <li>
 Stay informed about industry and creative trends to ensure relevance and innovation.
 </li>
 <li>
 Use storytelling techniques to communicate messages that captivate and influence target audiences.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, Media, or a related field.
 </li>
 <li>
 Certification in digital marketing, content creation, or SEO is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 2 years of experience in content creation, ideally within marketing, lifestyle, or creative industries.
 </li>
 <li>
 Proven experience producing professional-quality written, visual, and video content.
 </li>
 <li>
 Hands-on experience managing content for social media, blogs, and websites.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong understanding of audience engagement strategies and content trends.
 </li>
 <li>
 Proficiency in basic graphic design and video editing tools (e.g., Canva, Adobe Creative Suite).
 </li>
 <li>
 Creative thinker with a strong sense of storytelling.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Detail-oriented, organized, and adaptable to changing priorities.
 </li>
 <li>
 Ability to work both independently and collaboratively in a team environment.
 </li>
 </ul>
 
 
</div>

Content Creator

VISION 360

About Us Vision 360&rsquo;s sub brand, Eleventen is a U.S.-based music entertainment brand with a home in Riyadh. We&rsquo;re building more than just songs&mdash;we&rsquo;re building worlds. Our mission is to connect fans through storytelling, visuals, and experiences that blur the line between music and culture. We&rsquo;ve got an ambitious year ahead with multiple song releases, new creative campaigns, and fresh projects that need bold, original content. That&rsquo;s where you come in.What You&rsquo;ll Do &#9679; Work closely with the team to plan, shoot, and edit social media content that builds the brand&rsquo;s narrative and strengthens fan loyalty.&#9679; Create 20&ndash;30 pieces of vertical video content per month, including:<ul><li>2&ndash;4 narrative content scripts per week</li><li>2 narrative-style videos per week</li><li>3&ndash;5 lip-sync or quick-style videos per week</li></ul>&#9679; Support 6 major song releases over the next 6 months with targeted content, content strategies and execution.&#9679; Collaborate with the team to optimize content performance using analytics and feedback.&#9679; Maintain a consistent visual identity and storytelling voice across all content.What We&rsquo;re Looking For &#9679; Proficiency with Premiere Pro, Final Cut Pro, or CapCut.&#9679; Strong camera, lighting, and editing skills (including log profile color grading).&#9679; Deep knowledge of social video trends and storytelling formats for TikTok/Instagram.&#9679; Ability to ideate, plan, and execute content independently.&#9679; Organized, detail-oriented, and skilled at time management.&#9679; Adaptable, creative, and open to feedback.&#9679; English and Arabic fluency is preferred.Traits That Won&rsquo;t Work &#9679; Inability to work independently.&#9679; Poor time management or disorganization.&#9679; Difficulty responding to fast turnarounds or feedback.Why Join Us &#9679; Be part of a growing music brand with a strong narrative and loyal fan base.&#9679; Full creative autonomy within a supportive team.&#9679; Opportunity to start part-time with potential to grow into full-time.&#9679; A chance to contribute to major music releases and storytelling campaigns.Ready to join us?(eng_nuha@vision360ksa.com) Send us your CV, portfolio, and a brief note on why you&rsquo;d be a great fit!Job Types: Full-time, Part-timeLanguage:<ul><li>Arabic (Preferred)</li></ul>

Content Creator / Videographer

اسس | OSUS

<div>
 
 
 
 An overview:
 
 
 
 
 
 
 
 Our journey began in 2006 in the city of Riyadh, driven by an ambitious vision to lead the next generation of commercial, residential, and mixed-use real estate projects. Since then, we have continued to establish our presence as a developer redefining the concept of real estate development through projects rooted in integration, innovation, thoughtful design, and modern technological solutions that elevate the end-user experience, whether individuals or businesses. We believe that mixed-use developments represent the future of urban planning. Guided by this vision, we create projects that merge urban functions into a single space, reshaping daily life in a more efficient and flexible way. We design vibrant destinations where living and working intersect, and where commercial and entertainment facilities harmonize within an integrated environment, fulfilling individual aspirations and supporting the growth of modern communities. At OSUS, we continue to build on this approach, inspired by Saudi Arabia&rsquo;s Vision 2030 and committed to developing real estate solutions that elevate the urban landscape, meet the ambitions of individuals and investors, and align with the evolving nature of cities and future lifestyles
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 
 A content creator is a pivotal and practical position, responsible for executing the company&rsquo;s marketing strategy in coordination with the Creative Director and Marketing Manager.
 
 
 
 
 
 He will be responsible for creating content with clear objectives and reflecting the role of creativity in marketing, and working to develop actionable business plans and objectives.
 
 
 
 
 
 
 
 Responsibilities are not limited to:
 
 
 
 
 
 
 <ul>
 <li>
 Creating all types of (content) such as creative content - promotional content - content related to the company's values, in accordance with the concepts and guiding and strategic principles in creative projects and supervising them until their completion and delivery.
 </li>
 <li>
 Managing and developing the content creating mechanism in coordination with the creative director to ensure the quality of the targeted outputs and to ensure the effective implementation of content for SEO and SMO strategies.
 </li>
 <li>
 Participate in the development of content creation strategies to effectively reach the audience and achieve marketing goals by ensuring the correctness of implementation, achieving goals, and analyzing trends and results.
 </li>
 <li>
 Coordinate with work teams to determine the goals of the content industry, work on developing processes, annual plans and effective strategies regarding content creation, and conduct brainstorming sessions with the work team to extract creative ideas.
 </li>
 <li>
 Conduct the necessary research and identify consumer trends to ensure that the content made is appropriate and attractive, monitor the results and make suggestions that help to improve continuously.
 </li>
 <li>
 Review the illustrated content to meet the needs of projects and campaigns and help develop the facility, review designs, approve or reject them, and provide feedback to the work team.
 </li>
 <li>
 Create diverse graphic content in platforms including websites and social media with proofreading and review before publication.
 </li>
 <li>
 Filming and making videos and photos for existing and off-plan construction projects, marketing projects, campaigns and events.
 </li>
 <li>
 Coordinate with marketing, design and writing teams to ensure timely delivery of tasks.
 </li>
 <li>
 Follow up on consumer and content analytics and create reports and presentations.
 </li>
 <li>
 Review final content creation layouts for projects and campaigns for approval.
 </li>
 <li>
 Keep abreast of content industry trends and consumer preferences, regular analysis of marketing trends and creative content industry, and come up with creative techniques, methods and contents targeting the right audience with the appropriate tools.
 </li>
 <li>
 Preparing daily, monthly and annual reports and fully following up the performance management.
 </li>
 <li>
 Coordinate and work with the customer experience manager, sales, and marketing to develop the level of services and increase awareness and know-how to know all customer requirements.
 </li>
 <li>
 Establish strong relationships with content writing and creation companies.
 </li>
 <li>
 Perform any other tasks assigned to him by the line manager within the scope of work.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing, or a related field.
 </li>
 <li>
 2-5 years relevant experience.
 </li>
 <li>
 Be competent in the use of Microsoft Office.
 </li>
 <li>
 Experience in dealing with marketing companies Experience in photography and videos
 </li>
 <li>
 Have an excellent ability to read, analyze and communicate effectively, both verbally and in writing in Arabic &amp; English Language.
 </li>
 </ul>
 
 
 
 
 
 
 Key Skills:
 
 
 
 
 
 
 <ul>
 <li>
 Video-first mindset (Snapchat, TikTok, Instagram Reels).
 </li>
 <li>
 Confident on-camera presence (when needed).
 </li>
 <li>
 Idea generation and scripting.
 </li>
 <li>
 Trend and meme adaptation.
 </li>
 <li>
 Strong understanding of real estate visual angles and content needs.
 </li>
 <li>
 Self-shooting and basic editing skills.
 </li>
 <li>
 Organized and fast-paced.
 </li>
 </ul>
 
 
</div>

Bayut KSA - بيوت السعودية

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Content Creator at Bayut KSA, you will develop engaging content to showcase our brand, clients, and the market. You will be involved in creating videos that are aligned with Bayut's brand to attract and engage audiences on social media. By collaborating with teams and staying updated on trends, you will help position Bayut as a leader on social in Saudi. You will also manage video-based platforms including reporting, community management, scheduling and posting.
 
 
 
 
 In this role, you will
 
 
 <ul>
 <li>
 Develop and execute video content (at least 5 per week) that's brand-building and enhances the organization's public image on social
 
 </li>
 </ul>
 <ul>
 <li>
 Create high-quality visual and video content to highlight properties, lifestyle, and real estate trends
 
 </li>
 </ul>
 <ul>
 <li>
 Tailor content for various platforms (X, YouTube, Snapchat, TikTok, Instagram, Facebook, WhatsApp and LinkedIn), ensuring consistency with the brand tone and messaging
 
 </li>
 </ul>
 <ul>
 <li>
 Work closely with marketing and design teams to align content with campaigns and business goals
 
 </li>
 </ul>
 <ul>
 <li>
 Stay updated on real estate and digital marketing trends to produce relevant and engaging content
 
 </li>
 </ul>
 <ul>
 <li>
 &nbsp; Monitor and analyze content performance, making data-driven improvements
 
 </li>
 </ul>
 <ul>
 <li>
 Showcase Bayut's offerings through innovative storytelling to captivate target audiences
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Social Media or a related field.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Certification in digital marketing, content creation, or SEO (preferred).
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Minimum 2 years of experience in content creation, preferably in real estate or lifestyle industries.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven track record of producing high-quality written, visual, and video content.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience managing content for social media platforms, blogs, and websites.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of social media trends and audience preferences.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of real estate trends and audience preferences.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Expert knowledge in image/video editing tools (e.g., Canva, CapCut).
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exceptional writing and storytelling skills with a keen eye for detail.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to create platform-specific content to engage target audiences.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational skills to manage multiple projects and deadlines.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analytical skills to evaluate content performance and optimize strategies.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Creative thinker with a passion for innovation and storytelling.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactive and adaptable to evolving industry trends.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborative team player with strong interpersonal communication skills.
 
 
 
 
 ●&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High level of accuracy and attention to detail.
 
 
 
 
 
 
 Benefits
 
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 </li>
 </ul>
 
 #KSABayut
 
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
</div>

dubizzle

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 
 As a Content Creator at Bayut, you will develop engaging content to showcase our brand, clients, and the market. Your role involves creating videos that are aligned with Bayut's brand to attract and engage audiences on social media. By collaborating with teams and staying updated on trends, you will help position Bayut as a leader on social in Saudi.
 
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Develop and execute content that's brand building and enhances the organization's public image on social
 </li>
 <li>
 Create high-quality visual and video content to highlight properties, lifestyle, and real estate trends
 </li>
 <li>
 Tailor content for various platforms, ensuring consistency with the brand tone and messaging
 </li>
 <li>
 Work closely with marketing and design teams to align content with campaigns and business goals
 </li>
 <li>
 Stay updated on real estate and digital marketing trends to produce relevant and engaging content
 </li>
 <li>
 Monitor and analyze content performance, making data-driven improvements
 </li>
 <li>
 Showcase Bayut's offerings through innovative storytelling to captivate target audiences
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Digital Marketing or a related field
 </li>
 <li>
 Certification in digital marketing, content creation, or SEO (preferred)
 </li>
 <li>
 Minimum 2 years of experience in content creation, preferably in real estate or lifestyle industries
 </li>
 <li>
 Proven track record of producing high-quality written, visual, and video content
 </li>
 <li>
 Experience managing content for social media platforms, blogs, and websites
 </li>
 <li>
 Strong understanding of social media trends and audience preferences
 </li>
 <li>
 Basic knowledge of graphic design and video editing tools (e.g., Canva, Adobe Suite)
 </li>
 <li>
 Creative thinker with a passion for innovation and storytelling
 </li>
 <li>
 Proactive and adaptable to evolving industry trends
 </li>
 <li>
 Collaborative team player with strong interpersonal communication skills
 </li>
 <li>
 High level of accuracy and attention to detail
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 </li>
 </ul>
 
 #BayutKSA
 
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

alfanar

<div>
 Job description:
 
 
 Job Purpose
 
 The Photographer &amp; Video Producer is responsible for capturing and producing high-quality photo and video content (both ground and aerial using drones) for all Miskan residential projects, corporate exhibitions, and the Alfanar Precast factory. This role involves professional photography, video production, editing, and the integration of motion graphics to create impactful visual content that highlights construction progress, showcases company achievements, and supports marketing campaigns.
 
 Key Accountability Areas
 
 &nbsp;
 
 <ol>
 <li>
 
 Residential Project Coverage
 
 (Monthly):
 </li>
 </ol>
 <ul>
 <li>
 Capture professional ground and aerial footage (drone) to document construction progress.
 </li>
 <li>
 Highlight key milestones and quality standards in visual content.
 </li>
 <li>
 Organize visual materials to support marketing campaigns and reporting.
 </li>
 </ul>
 <ol>
 <li>
 
 Video Production &amp; Editing:
 
 </li>
 </ol>
 <ul>
 <li>
 Produce professional videos with smooth transitions, visual effects, and motion graphics.
 </li>
 <li>
 Color grading, sound editing, and enhancement in line with the company&rsquo;s visual identity.
 </li>
 <li>
 Create engaging short-form and long-form videos for digital platforms and advertising campaigns.
 </li>
 </ul>
 <ol>
 <li>
 
 Photography:
 
 </li>
 </ol>
 <ul>
 <li>
 Capture high-quality images of projects, exhibitions, and the Alfanar Precast factory.
 </li>
 <li>
 Edit and retouch images to ensure professional, brand-consistent output.
 </li>
 </ul>
 <ol>
 <li>
 
 Exhibition &amp; Event Coverage
 
 (Monthly):
 </li>
 </ol>
 <ul>
 <li>
 Document company participation in exhibitions and events.
 </li>
 <li>
 Produce promotional materials to highlight the company&rsquo;s presence.
 </li>
 </ul>
 <ol>
 <li>
 
 Alfanar Precast Factory Coverage
 
 (Ongoing):
 </li>
 </ol>
 <ul>
 <li>
 Capture production lines, machinery, and operational processes.
 </li>
 <li>
 Produce corporate videos and images showcasing product quality and operational excellence.
 </li>
 </ul>
 <ol>
 <li>
 
 Equipment Management:
 
 </li>
 </ol>
 <ul>
 <li>
 Maintain and organize photography and videography equipment.
 </li>
 <li>
 Ensure proper upkeep and readiness for all shoots.
 </li>
 </ul>
 Role Accountability
 <ul>
 <li>
 Minimum of
 
 3 years
 
 of professional experience in photography and videography.
 </li>
 <li>
 Proficient in
 
 drone operation
 
 and aerial filming.
 </li>
 <li>
 Skilled in operating professional cameras and lighting equipment.
 </li>
 <li>
 Advanced expertise in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Lightroom).
 </li>
 <li>
 Strong skills in video editing, visual effects, and motion graphics.
 </li>
 <li>
 Ability to manage multiple projects simultaneously and meet tight deadlines.
 </li>
 <li>
 Flexibility to work outside regular hours when required (events, urgent campaigns).
 </li>
 <li>
 Creativity and innovative thinking in visual storytelling.
 </li>
 <li>
 Strong organizational and communication skills.
 </li>
 </ul>
 <ul>
 <li>
 Combination of fieldwork and office work.
 </li>
 <li>
 Frequent travel between project sites and event locations.
 </li>
 </ul>
 Academic Qualification Bachelor Degree in Any relevant fieldWork Experience 2 to 4 YearsTechnical / Functional Competencies CreativityArchivingWeb AnalyticsWeb MarketingEditorial StrategiesVisioning
 
 
 Profile description:
 
 
 
 Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.
 
 
 &nbsp;
 
 
 The hub of alfanar&rsquo;s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.
 
 
 &nbsp;
 
 
 alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.
 
 
 &nbsp;
 
 
 For more information about alfanar, please visit alfanar.com
 
</div>

SPECIALIST, MEDIA PRODUCTION

Tamara

<div>
 
 
 About Us
 
 
 
 
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
 
 
 Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices
 
 
 
 Your role
 
 
 
 As a Content Specialist at Tamara, you will shape how our Customer Experience team communicates, learns, and operates. Your core mission will be to build and maintain high-impact internal and external content, including Knowledge Base (KB) articles, Help Center resources, chatbot flows. This role is critical to ensuring operational consistency, agent empowerment, and self-service success &mdash; all through content that is structured, accessible, and always up to date.
 
 
 The selected candidate will be part of the end-to-end revamp of Tamara&rsquo;s Knowledge Base within first six months, collaborating closely with Ops, Product, and Training to embed content governance and drive content-led service excellence.
 
 This role is based on site in our Riyadh office.
 
 
 
 
 
 Your Responsibilities:
 
 
 
 
 
 Knowledge Base &amp; Help Center
 
 
 
 <ul>
 <li>
 Own the structure and maintenance of Tamara&rsquo;s internal Knowledge Base and external Help Center (for both customers and merchants).
 </li>
 <li>
 Redesign content as part of the KB revamp, ensuring usability, accuracy, and compliance.
 </li>
 <li>
 Apply user-centered design principles to content structure and taxonomy.
 
 
 </li>
 </ul>
 
 Training &amp; Internal Communications
 
 
 
 <ul>
 <li>
 Collaborate with the Training and Quality teams to convert process/policy updates into digestible learning materials.
 </li>
 <li>
 Develop internal quick guides on new product and process launches.
 </li>
 <li>
 Work with SMEs to document tribal knowledge and embed it into structured documentation.
 
 
 </li>
 </ul>
 
 Chatbot &amp; Automation Content
 
 
 
 <ul>
 <li>
 Design and optimize chatbot content flows that improve containment and reduce contact rate.
 </li>
 <li>
 Create fallback content and escalation triggers based on conversation intents.
 
 
 </li>
 </ul>
 
 Content Governance
 
 
 
 <ul>
 <li>
 Establish and enforce content review cadences and ownership models with relevant teams.
 </li>
 <li>
 Track usage, search failures, and content helpfulness to inform continuous improvement.
 </li>
 <li>
 Define and report content hygiene metrics to leadership (e.g., % outdated content, feedback volume).
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 <ul>
 <li>
 Act as the main content POC for Product, Tech, Legal, Marketing, and Compliance teams for all CX-related documentation.
 </li>
 <li>
 Partner with stakeholders to ensure communication clarity, speed to update, and knowledge consistency across functions.
 
 
 </li>
 </ul>
 
 Your expertise
 
 
 
 
 
 Experience &amp; Background
 
 
 
 
 <ul>
 <li>
 2&ndash;3 years of experience in CX content, knowledge management, technical writing, or internal communications.
 </li>
 <li>
 Demonstrated experience managing structured content across multiple audiences and touchpoints.
 </li>
 <li>
 Prior exposure to fast-paced tech or fintech environments is a plus.
 
 
 </li>
 </ul>
 
 
 Skills &amp; Tools
 
 
 
 
 <ul>
 <li>
 Excellent writing and editing skills in English and Arabic.
 </li>
 <li>
 Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
 </li>
 <li>
 Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
 </li>
 <li>
 Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
 </li>
 <li>
 Ability to collaborate with technical and non-technical stakeholders.
 </li>
 <li>
 Organized, deadline-oriented, and comfortable managing multiple content streams.
 
 
 </li>
 </ul>
 
 
 Skills &amp; Tools
 
 
 
 
 <ul>
 <li>
 Excellent writing and editing skills in English and Arabic.
 </li>
 <li>
 Proficiency in content management platforms such as Contentful, Zendesk Guide, or similar content management platforms.
 </li>
 <li>
 Strong understanding of the CX ecosystem (agent workflows, customer journeys, ticketing systems).
 </li>
 <li>
 Familiarity with chatbot platforms, training design, or microlearning formats is a plus.
 </li>
 <li>
 Ability to collaborate with technical and non-technical stakeholders.
 </li>
 <li>
 Organized, deadline-oriented, and comfortable managing multiple content streams.
 </li>
 </ul>
</div>

Knowledge & Content Management Specialist

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SPECIALIST, MEDIA PRODUCTION

Knowledge & Content Management Specialist