control room supervisor

Mindstream

We are seeking an experienced and vigilant Control Room Supervisor to oversee road network operations within the Roads Management Centre (RMC). The role involves using Intelligent Transportation Systems (ITS) and expert judgment to monitor traffic patterns, identify potential congestion, and implement tactical interventions that enhance traffic flow and public safety.This position plays a key role in ensuring operational efficiency, real-time incident management, and effective coordination across Qatar&rsquo;s national road network.Key Responsibilities<ul><li>Utilize ITS systems and professional experience to improve safety for motorists, pedestrians, and road workers.</li><li>Monitor and analyze traffic patterns to anticipate congestion and implement appropriate interventions.</li><li>Manage incidents, weather events, and emergencies impacting the road network confidently and safely.</li><li>Operate and oversee traffic signals, CCTV systems, dynamic message signs, and tunnel operations.</li><li>Coordinate road closures, traffic diversions, and provide real-time traffic updates to stakeholders.</li><li>Collaborate closely with internal departments, emergency services, and external agencies.</li><li>Support major events and operations involving abnormal or hazardous loads.</li><li>Ensure adherence to Quality, Health, and Safety policies and operational procedures.</li><li>Maintain data security, system integrity, and professionalism at all times.</li><li>Provide feedback to software and system development teams for ongoing improvement.</li><li>Perform assigned duties in a 24/7 shift-based operational environment.</li><li>Undertake any additional tasks required by management.</li></ul>Qualifications &amp; ExperienceEssential:<ul><li>Bachelor&rsquo;s Degree or higher in Engineering or a related field.</li><li>Minimum 10 years of experience in a Roads Control Room environment, operating ITS systems.</li><li>Proven expertise in Incident Management and Safety-Critical System Operations.</li><li>Strong working knowledge of complex ITS platforms and modular systems.</li><li>Excellent verbal and written communication skills in English.</li><li>Experience working in rotational shift environments.</li></ul>Technical Knowledge<ul><li>Experience with at least one transportation-specific Video Management System (VMS).</li><li>Working knowledge of Tunnel Management Systems or Road Incident Management Systems.</li></ul>Personal Attributes<ul><li>Strong leadership, teamwork, and project management capabilities.</li><li>Excellent analytical and problem-solving skills with attention to detail.</li><li>Highly motivated, proactive, and able to deliver under minimal supervision.</li><li>Strong presentation and content development skills.</li><li>Customer-focused with a results-driven approach.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have working in a roads control room or Intelligent Transportation Systems (ITS) ?</li><li>Do you have experience managing traffic incidents and road network operations?</li><li>Are you willing to work on a 24/7 rotational shift schedule?</li><li>Have you previously operated or managed Intelligent Transportation Systems (ITS) or traffic control systems?</li><li>What is your current and expected Salary?</li><li>Do you currently hold a valid Qatar Driving License?</li><li>When can you join if selected? Notice period?</li></ul>

Control Room Supervisor – Roads O&M

M/s. Nelson Paints Industries Pvt Ltd

Job Summary:The CCTV Supervisor will be responsible for monitoring, maintaining, and supervising the entire surveillance system of the company. The role includes managing CCTV operators, ensuring proper functioning of all surveillance equipment, effectively using the Video Management System (VMS) for monitoring and investigation, and coordinating with IT and maintenance teams for technical support.Key Responsibilities:1. Surveillance &amp; Control Room Management<ul><li>Supervise and manage CCTV control room operations on all shifts.</li><li>Ensure continuous and effective monitoring of all cameras installed across factory areas, warehouses, offices, and entry/exit points.</li><li>Assign tasks to CCTV operators and review daily monitoring reports.</li><li>Ensure that all security incidents captured on CCTV are recorded, logged, and reported in a timely manner.</li></ul>2. VMS (Video Management System) Operations<ul><li>Operate and manage the VMS platform (e.g., HikCentral / Milestone / Genetec) for real-time monitoring and video playback.</li><li>Add, configure, and manage new cameras and user access levels in the VMS.</li><li>Retrieve and export video evidence for investigations or management review.</li><li>Monitor system alerts, network disconnections, or camera failures through the VMS dashboard.</li></ul>3. Security &amp; Incident Response<ul><li>Coordinate with security staff to respond to alarms, unauthorized access, or suspicious activities.</li><li>Provide recorded footage and assist in investigations of accidents, thefts, or policy violations.</li><li>Prepare incident-based video reports and submit findings to the Admin Head.</li><li>Ensure secure handling and archiving of CCTV footage as per company policy.</li></ul>4. Maintenance &amp; Technical Coordination<ul><li>Regularly check camera functionality and image quality across all plant and office locations.</li><li>Coordinate with IT and technical vendors for preventive and corrective maintenance of cameras, DVR/NVRs, and network switches.</li><li>Maintain records of maintenance schedules, repairs, and system upgrades.</li></ul>5. Compliance &amp; Reporting<ul><li>Ensure that CCTV monitoring adheres to company policies and privacy regulations.</li><li>Maintain detailed logs of daily monitoring, incidents, and system downtime.</li><li>Prepare weekly and monthly CCTV performance reports for management review.</li><li>Keep an updated inventory of all CCTV-related equipment and accessories.</li></ul>6. Team Supervision &amp; Training<ul><li>Supervise and evaluate the performance of CCTV operators.</li><li>Conduct training sessions on VMS usage, surveillance protocols, and emergency response.</li><li>Ensure discipline, confidentiality, and professional behavior within the CCTV control room.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s or Masters degree in IT or Cyber Security Management.</li><li>5 to 6 years of relevant experience in CCTV supervision, preferably in an industrial or manufacturing setup.</li><li>Strong knowledge of Video Management Systems (VMS) such as HikCentral, Milestone, or Genetec.</li><li>Good understanding of IP cameras, NVRs/DVRs, networking, and power systems.</li><li>Excellent leadership, communication, and coordination skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to maintain confidentiality and handle sensitive information.</li></ul>Preferred:<ul><li>Certification or formal training in VMS administration or CCTV installation.</li><li>Familiarity with factory security procedures and industrial safety standards.</li><li>Experience handling large-scale surveillance networks in multi-location environments.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs75,000.00 per monthWork Location: In person

CCTV Supervisor

Egis Group

<div>Company Description 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.&quot;
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
Job Description 
We are seeking skilled and experienced Roads Management Centre (RMC) and Tunnel Control Room Team Leaders to join our team in Doha, Qatar. In this critical role, you will be responsible for managing the Roads and Tunnels Operations activities for one of the operational zones of Qatar, ensuring the safe, efficient and effective management of traffic. Note: this role is shift based to support 24/7/365 operations of the RMC and Tunnels Control Rooms.
Key responsibilities include:<ul><li>
Manage the RMC and Tunnels zonal operations to achieve the performance SLAs for network, corridor, junction and incident management</li><li>
Identify performance improvement opportunities for congestion, incident and major event traffic management</li><li>
Line management responsibility for the RMC/Tunnels Operators in the shift team</li><li>
Coordinating operations with key stakeholders such as Drainage Management Centre, Ministry of Interior, Baladiya and Hamad Medical Corporation to safely manage incidents and events</li><li>
Ensuring RMC and Tunnels Operators are following Standard Operating Procedures, emergency plans and severe weather response plans where applicable</li><li>
Regularly updating the RMC Supervisor during escalated events and incidents that RMC and Tunnels Control Rooms are managing or supporting</li><li>
Monitoring SCATS and ATMS interventions and liaising with the SCATS engineering team to manage short term congestion and corridor performance recovery following incidents and manual interventions</li><li>
Ensuring equipment faults or availability that are impacting operations are reported to the RMC Supervisor immediately</li><li>
Ensuring incident detection monitoring and response are achieving performance SLAs</li><li>
Supporting the delivery of the RMC daily reports, major incident reports and monthly performance reports</li><li>
Coaching and training Operators where necessary and supporting individual performance improvement</li><li>
Managing the coordination of emergency works with zonal and strategic highways framework contractors</li><li>
Ensuring traffic management response plans and DMS messaging plans are set and removed in accordance with scheduled traffic diversion plans (TDP) and supporting major events</li><li>
Support the regular review and update of standard operating procedures and response plans</li><li>
Staying updated on industry best practices and innovative technologies in roads operations</li><li>
Monitoring operator compliance with health, safety, and environmental regulations in the RMC and Tunnel Control Rooms.</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree or Diploma</li><li>
Minimum of 5 years&rsquo; experience with a minimum of 3 years of Traffic Operations and Control Room experience</li><li>
Experience operating traffic and tunnel control room systems (Genetec, SCATS, ATMS, SCADA etc.)</li><li>
Strong knowledge of road infrastructure maintenance and operations, particularly in Qatar or the Middle East region</li><li>
Strong analytical and problem-solving skills with attention to detail</li><li>
Proficient in MS Office Suite and relevant road management software</li><li>
Excellent communication and stakeholder management abilities</li><li>
Knowledge of Qatar or Middle East road standards and regulations</li><li>
Ability to work effectively in a multicultural environment</li><li>
Proficiency in English required, proficiency in Arabic is desirable</li></ul> 
Additional Information</div>

RMC & Tunnel Operations Team Leader (Roads O&M)

Omada Rail Systems

<div><ul><li>Services &amp; Operations
</li></ul><ul><li>Permanent Contract
</li></ul><ul><li>Mid-Senior Level
</li></ul><ul><li>Doha</li></ul></div>
 <div>About Us 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.&quot;
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
About the Role 
We are seeking skilled and experienced Roads Management Centre (RMC) and Tunnel Control Room Team Leaders to join our team in Doha, Qatar. In this critical role, you will be responsible for managing the Roads and Tunnels Operations activities for one of the operational zones of Qatar, ensuring the safe, efficient and effective management of traffic. Note: this role is shift based to support 24/7/365 operations of the RMC and Tunnels Control Rooms.
Key responsibilities include:<ul><li>
Manage the RMC and Tunnels zonal operations to achieve the performance SLAs for network, corridor, junction and incident management</li><li>
Identify performance improvement opportunities for congestion, incident and major event traffic management</li><li>
Line management responsibility for the RMC/Tunnels Operators in the shift team</li><li>
Coordinating operations with key stakeholders such as Drainage Management Centre, Ministry of Interior, Baladiya and Hamad Medical Corporation to safely manage incidents and events</li><li>
Ensuring RMC and Tunnels Operators are following Standard Operating Procedures, emergency plans and severe weather response plans where applicable</li><li>
Regularly updating the RMC Supervisor during escalated events and incidents that RMC and Tunnels Control Rooms are managing or supporting</li><li>
Monitoring SCATS and ATMS interventions and liaising with the SCATS engineering team to manage short term congestion and corridor performance recovery following incidents and manual interventions</li><li>
Ensuring equipment faults or availability that are impacting operations are reported to the RMC Supervisor immediately</li><li>
Ensuring incident detection monitoring and response are achieving performance SLAs</li><li>
Supporting the delivery of the RMC daily reports, major incident reports and monthly performance reports</li><li>
Coaching and training Operators where necessary and supporting individual performance improvement</li><li>
Managing the coordination of emergency works with zonal and strategic highways framework contractors</li><li>
Ensuring traffic management response plans and DMS messaging plans are set and removed in accordance with scheduled traffic diversion plans (TDP) and supporting major events</li><li>
Support the regular review and update of standard operating procedures and response plans</li><li>
Staying updated on industry best practices and innovative technologies in roads operations</li><li>
Monitoring operator compliance with health, safety, and environmental regulations in the RMC and Tunnel Control Rooms.</li></ul> 
What do we need from you 
<ul><li>
Bachelor's degree or Diploma</li><li>
Minimum of 5 years&rsquo; experience with a minimum of 3 years of Traffic Operations and Control Room experience</li><li>
Experience operating traffic and tunnel control room systems (Genetec, SCATS, ATMS, SCADA etc.)</li><li>
Strong knowledge of road infrastructure maintenance and operations, particularly in Qatar or the Middle East region</li><li>
Strong analytical and problem-solving skills with attention to detail</li><li>
Proficient in MS Office Suite and relevant road management software</li><li>
Excellent communication and stakeholder management abilities</li><li>
Knowledge of Qatar or Middle East road standards and regulations</li><li>
Ability to work effectively in a multicultural environment</li><li>
Proficiency in English required, proficiency in Arabic is desirable</li></ul> 
What's in it for you?</div>

Parkonic Parking Systems and Management LLC

Responsibilities:- Monitor and manage valet parking activity through the control room systems.- Coordinate communication between valet drivers and customers to facilitate efficient vehicle parking and retrieval.- Maintain logs and records of vehicle movements and any incidents or disruptions.- Respond promptly to emergencies or operational issues to minimize service interruptions.- Work closely with security and maintenance teams to ensure safety protocols are followed.- Provide timely updates and reports to management on operational status and key performance indicators.- Ensure compliance with company policies and local regulations governing valet parking services.Skills and Qualifications:- Previous experience in a control room or operations coordination role, preferably within valet parking or related customer service industry.- Strong communication and multitasking skills to handle real-time coordination effectively.- Ability to remain calm and make quick decisions under pressure.- Familiarity with control room technology and monitoring systems.- Excellent attention to detail and organizational abilities.Job Type: Full-timePay: From AED1,200.00 per monthApplication Question(s):<ul><li>Can Join Immediately</li></ul>Experience:<ul><li>Control Room Operator: 1 year (Required)</li><li>Valet Parking: 1 year (Required)</li></ul>

Control Room Operator

Tracking & Surveillance (Pvt.) Ltd

Job Title: Control Room Officer Location: Karachi Job Type: Full-Time (Shift Based)About the Role: We&rsquo;re looking for a Control Room Officer to join our vehicle tracking operations team. The ideal candidate will monitor fleet activity, respond to alerts, and coordinate with field and technical teams to ensure smooth and efficient operations.Key Responsibilities:<ul><li>Monitor vehicles and assets through the tracking system on a 24/7 basis.</li><li>Respond promptly to alerts and unusual movements.</li><li>Communicate with drivers, clients, and field staff for issue resolution.</li><li>Record incidents, prepare shift reports, and escalate critical cases.</li><li>Support the Control Room Manager in daily operations and reporting.</li><li>Ensure adherence to company policies and client SLAs.</li></ul>Requirements:<ul><li>Intermediate or Bachelor&rsquo;s degree.</li><li>1&ndash;2 years of experience in vehicle tracking, logistics, or control room operations (fresh candidates may also apply).</li><li>Good communication and coordination skills.</li><li>Basic knowledge of MS Office and tracking systems.</li><li>Must be willing to work in shifts (8-hour and 12-hour rotations).</li><li>Gender: Male</li></ul>What We Offer:<ul><li>Competitive salary and shift allowance.</li><li>Training and growth opportunities.</li><li>Supportive and professional work environment.</li></ul>To Apply: Email your resume to: farhan.ellahi@trasur.com.pk &amp; hr@trasur.com.pk Contact: 0345-8226427Job Types: Full-time, FresherPay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Control Room Officer

Alfanar Engineering Services

<div>
 
 
 About Alfanar Projects
 
 
 
 Since 1976, Alfanar Projects has evolved into an integrated global project developer and engineering, construction, and technology solutions provider. With a strong track record in the energy, water, and infrastructure sectors, we work alongside governments and partners to deliver strategic projects that align with national priorities and long-term visions.
 
 
 Our global workforce of 10,000+ professionals drives our mission to shape a more sustainable future, delivering impact-driven solutions across borders.
 
 
 
 Position Summary:
 
 
 
 The Control Room Operator will be an essential member of our 24/7 mission-critical operations team. This role requires a professional with a proven track record in SCADA systems and high-stakes Control Center Operations (such as power generation, complex industrial processes, or utility/grid management). A strong engineering background is a prerequisite for this position, ensuring the technical competence needed to maintain system integrity and respond effectively to operational demands.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Execute system operations for an electricity distribution grid.
 </li>
 <li>
 Contribute according to his later role in the grid operations in a secure and reliable manner e.g.
 </li>
 <li>
 Monitor and operate distribution system equipment, including switchgear, transformers, backup generation, and circuit breakers.
 </li>
 <li>
 Respond to alarms and system alerts to ensure the reliability and stability of the distribution network.
 </li>
 <li>
 Execute or instruct switching programs and implement operational plans to maintain system balance and meet load requirements.
 </li>
 <li>
 Analyze real-time data from SCADA systems and other monitoring tools to assess system status and performance.
 </li>
 <li>
 Generate reports on system operations, performance metrics, and compliance with regulatory requirements.
 </li>
 <li>
 Issuing permit to work for Operation and maintenance team.
 </li>
 <li>
 Takes or directs appropriate real-time actions, as necessary, under normal and emergency conditions to maintain system reliability, including restoration plan.
 </li>
 <li>
 Collaborate with engineers and other Control Center Operators to coordinate system operations and response efforts.
 </li>
 <li>
 Communicate effectively with internal teams, external stakeholders, and customers regarding system status, outages, and restoration timelines.
 </li>
 <li>
 Adhere to operational procedures, safety protocols, and regulatory guidelines in all aspects of control center operations.
 </li>
 <li>
 Maintain logs and documentation for grid operations and prepare reports as required.
 </li>
 <li>
 Document and report incidents, outages, and system performance data for analysis and improvement.
 </li>
 <li>
 Ability and willingness to work in 24/7 shift schedules at the working places within the control room..
 </li>
 </ul>
 
 
 BACKGROUND, SKILLS &amp; QUALIFICATIONS
 
 
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 <ul>
 <li>
 In-depth, multi-year experience in the control rooms, based on common SCADA systems
 </li>
 <li>
 Beneficial to have experience on distribution system operations of electrical grids.
 </li>
 <li>
 Exercises substantial personal responsibility and autonomy.
 </li>
 <li>
 Makes autonomous decisions in stressing and critical situation with significant impact
 </li>
 <li>
 Assesses and evaluates risk.
 </li>
 <li>
 Facilitates collaboration between stakeholders who have diverse objectives.
 </li>
 <li>
 Takes initiative to keep skills up to date.
 </li>
 <li>
 Team Leadership and Monitoring.
 </li>
 <li>
 Maintains an awareness of developments in the industry.
 </li>
 <li>
 Outstanding English language skills, both orally and in writing, Arabic would be an advantage
 </li>
 <li>
 Experience in CMMS will be highly preferred.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A minimum of 3 years of relevant experience within electric utility or power plant operations
 </li>
 <li>
 A Bachelor&rsquo;s/Master&acute;s Degree or equivalent education, training or experience in Electrical Engineering; concentration in Power Systems
 </li>
 </ul>
 
 
</div>

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