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corporate quality assurance manager

L'Oréal

<div></div><div><div><div><p><b>1. JOB DETAILS</b></p></div><div><div><b><br>
JOB TITLE</b></div><div><b><br>
COMPANY | BUSINESS UNIT</b></div></div><div><div><br>
Quality Assurance Manager</div><div><br>
L&rsquo;Or&eacute;al Pakistan| CPD</div></div><div><div><b><br>
REPORTS TO</b><b><br>
</b></div><div><b>Grade</b></div></div><div><div><br>
Manufacturing Manager | Zone Quality Director</div><div><br>
TBD</div></div></div><div></div><div><div><div><p><b><br>
2. JOB OBJECTIVE:</b></p></div><div><p><br>
The Quality Assurance Manager assures quality products and processes by establishing and enforcing quality standards; testing materials and product that assures proper adherence to company requirements and global standards.</p></div></div></div><div></div><div><div><div><p><b><br>
4. KEY ACCOUNTABILITIES:</b></p></div><div><p><b><br>
Description</b></p><p><b><br>
Key Result Areas</b></p></div><div><div><p><b><br>
Strategic Contribution:</b></p><div><ul><li>
Drives the Quality Assurance agenda to support the manufacturing strategy for providing high quality products to customers.</li></ul></div></div><div><ul><li>
Increase/ Decrease in number of customers</li></ul></div></div><div><div><p><b><br>
Functional Policies and Controls:</b></p><div><ul><li>
Monitors the effectiveness of the Quality function establishing Quality Assurance and control programs, policies and procedures which ensure product integrity and compliance with group standards and specifications.</li><li>
Set up and maintain quality controls and documentation procedures.</li></ul></div></div><div><ul><li>
100% Compliance of Quality Standards and policies.</li><li>
Effectiveness of quality policy i.e. reduction in number of customer complaints during the year compared with preceding year.</li><li>
% of defects/ violations found in process control</li></ul></div></div><div><div><p><b><br>
Analytics:</b></p><div><ul><li>
Responsible for product and process quality reports by collecting, analysing, and summarizing information and trends.</li><li>
Preparing and analysing reports on design, pre-production, and production to check on the quality status of the product at all stages of production and inform the production team.</li></ul></div></div><div><ul><li>
Timely and accurate reporting of quality reports</li><li>
Keeping the team informed at all times.</li></ul></div></div><div><div><p><b><br>
Quality Assurance:</b></p><div><ul><li>
Ensuring all Finished Goods, Raw Material and Packaging Material lab testing is done as per L&rsquo;Oreal methods and specifications in the following labs:</li></ul></div><ul><li>
Testing of cosmetics related products in Micro-biological lab</li><li>
Packaging material parameters testing in Physical lab</li><li>
Raw material testing - Chemical Lab</li><li>
Bulk testing or To be filled products testing in In-process testing lab</li></ul><div><ul><li>
Ensure the timely and accurate evaluations of raw materials, packaging components, manufactured batches, in process materials and finished products.</li><li>
Ensures production record documentation is accurate.</li><li>
Creating batch making records to guarantee quality from stage one.</li><li>
Recommends the acceptance or blocking of deliveries or production in accordance with L&rsquo;Or&eacute;al specifications.</li><li>
&sect; Drive efficiency and implement quality as part of Operational excellence pillar.</li><li>
&sect; Works with production manager to understand the root causes of the problems in the operations.</li><li>
&sect; Coordinate with Unit Production to lead and monitor RTFT (Right the first time) for all local manufacturing.</li><li>
Formalizing methods of manufacturing for all new Fla&rsquo;s (Formulas) to guarantee quality from stage one and getting it validated from Zone Quality team for processing.</li><li>
Lead raw material diversification/localization process in coordination with local purchasing team and zone quality team.</li></ul></div></div><ul><li>
100 % compliance of quality controls</li><li>
Timely and accurate quality evaluations</li><li>
Impact indicator &ndash; Customer satisfaction and fidelity</li><li>
Ensuring RTFT % (Right the first time)</li><li>
Customer complaints management</li></ul></div><div><div><p><b><br>
Quality Audits</b></p><div><ul><li>
&sect; Responsible for leading all investigations or audits concerning product quality.</li><li>
&sect; Ensure supplier quality audits are conducted to gauge performance and share feedback for improvement.</li><li>
Ensure quarterly quality audits are happening of all critical processes and share feedback for improvement.</li></ul></div></div><div><ul><li>
Ensuring timely Quality Audits and closing the gaps in time</li></ul></div></div><p></p><div><div><p><b><br>
Continuous Improvement:</b></p><div><ul><li>
&sect; Liaise with other managers and staff and provide training, tools and techniques to enable others to achieve quality standards.</li><li>
&sect; Implementing improvements to production processes that lead to overall increases in product quality.</li><li>
&sect; Look at ways to reduce waste and increase efficiency in production line.</li><li>
&sect; Measure performance and identify any areas of weakness, recommending and implementing improvements</li><li>
Utilising extensive knowledge of the product's inner workings to diagnose problems.</li><li>
&sect; Continuing education on newly developing Quality Assurance techniques.</li></ul></div></div><ul><li>
No. of quality improvement initiatives taken</li><li>
% of cost saves as result of minimizing waster and</li><li>
% increase in production efficiency.</li><li>
Staying up to date with the latest quality tools and techniques</li></ul></div><div><div><p><b><br>
People Development:</b></p><div><ul><li>
Supervises Quality engineers and Lab team in their day-to-day tasks. Provide recommendations to the Line Manager and Human Resources on hiring and promotions.</li><li>
Consistently promotes high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them.</li><li>
Setting individual objectives, conduct periodic performance reviews, providing feedback and appraisal in order to maximize subordinates and departmental performance.</li></ul></div></div><p></p><div><br>
<ul><li>
Performance scores of team members</li><li>
Employee engagement score</li></ul></div></div></div></div><div></div><div><div><div><p><b><br>
5. COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</b></p></div><div><div><div><b><br>
Internal:</b> Manufacturing, Supply Chain, Marketing, Commercial and other departments within L&rsquo;Or&eacute;al</div><div><b>
External: </b>3rd Party Manufacturing team, Suppliers, Auditors, Quality Assurance Institutes</div></div></div></div></div><div></div><div><div><div><p><b><br>
6. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:</b><b><br>
</b></p></div><br>
<div><div><p><b>Minimum Qualifications:</b></p><div><ul><li>
BSc Engineering (any discipline)</li><li><b>
Minimum Experience:</b></li><li>
6- years of experience in Quality Assurance in FMCG/Process industry</li><li>
Atleast 3 years in managing role</li><li>
Extensive knowledge of Quality Assurance/Quality Control systems and procedures, chemistry, biological sciences, statistics, managerial disciplines, Federal Regulations (cosmetic, drug, food).</li></ul></div></div></div><div><p><b><br>
7. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS (continued):</b></p></div><div></div><div><div><p><b><br>
Behavioral Skills:</b></p><div><ul><li>
Creative problem-solving skills and ability to thrive in an entrepreneurial environment are a must</li><li>
Dynamic &amp; Resilient and happy to do business at fast pace</li><li>
Able to manage team effectively</li><li>
Demonstrate a strong power of analytical reasoning that can drive the business forward</li><li>
Highly conscientious and diligent.</li><li>
Data analysis and statistical aptitude</li><li>
Ability to facilitate change</li><li>
Team Management</li><li>
Leadership Skills</li></ul></div></div></div></div></div><div></div><div><div><div><p><b><br>
8. COMPETENCIES:</b></p></div><div><div><p><b><br>
Technical Competencies</b></p><div><ul><li>
Hands-on knowledge of Inspection Equipment</li><li>
Thorough knowledge of Good Manufacturing Practices (GMP)</li><li>
Commitment to the quality function</li><li>
Ability to make effective and efficient use of financial resources to achieve objectives</li><li>
Knowledge of manufacturing and filling of bulk, and the operation of various types of manufacturing and packaging equipment.</li></ul></div><div><b>
L'OR&Eacute;AL COMPETENCIES</b></div><div><ul><li>
Innovator</li><li>
Strategist</li><li>
People Developer</li><li>
Integrator</li><li>
Entrepreneur</li></ul></div></div></div></div></div></div>

Quality Assurance Manager

Domino's

<p><b>Position: </b>Quality Assurance Associate Manager</p><p><b>Location: </b>Karachi</p><p><b>Role Overview:</b></p><p>To supervise and verify the Quality Assurance processes Dominos Stores as per DPI and Local Authorities Guidelines.<br/>Contribute to new business initiatives and projects and review and communicate the impact on Quality activities.</p><p><b>Key Responsibilities: </b></p><p>Expansion of testing and monitoring procedures of product quality of domino&rsquo;s pizza outlets.<br/>Creating, reviewing, and testing technical specifications documents and effective testing plans and test cases.<br/>Visiting Supplier&rsquo;s Facility for Continual Improvement on Food Safety Standards.<br/>Assist directly to Manager Quality during all the External Audits at all Regions as per DPI guidelines.<br/>Conduct Food safety and NSF guideline related trainings to all region for stores and Commissaries.</p><p><b>Required Skills and Competencies:</b></p><p>Knowledge of food safety standards.</p><p>Can conduct FS audits individually.</p><p>Have a sound knowledge of Food safety certifications.</p><p>Can travel alone.</p><p>Basic knowledge about third party audits at stores.</p><p>Responsible AND reliable in actions.</p><p><b>Experience: </b>4 to 5 Years</p><p><b>Qualification: </b>Bachelor's Degree in Food Science/Technology</p><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: In person</p>

Quality Assurance Associate Manager

Imtiaz Group (SMC Private) Ltd.

<p><b>Key Responsibilities:</b></p><ul><li>Develop, implement, and monitor quality assurance systems and processes for all product categories.</li><li>Lead a cross-functional quality team, ensuring effective collaboration with procurement, operations, merchandising, and supply chain departments.</li><li>Conduct regular audits and inspections across stores, warehouses, and supplier sites.</li><li>Oversee food safety management, hygiene standards, and compliance with local regulatory requirements (PSQCA, ISO, etc.).</li><li>Establish benchmarks for product quality and drive continuous improvement initiatives.</li><li>Manage quality documentation, incident reporting, and root cause analysis for non-conformities.</li><li>Train and develop store-level teams to maintain consistent quality standards.</li><li>Collaborate with vendors and internal teams to enhance product quality and minimize customer complaints.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in <b>Food Science, Quality Management, Industrial Engineering</b>, or a related field.</li><li>Minimum <b>8&ndash;10 years of experience</b> in quality assurance, preferably within <b>retail, FMCG, or manufacturing</b>.</li><li>Strong leadership, analytical, and decision-making abilities.</li><li>Thorough understanding of <b>food safety systems (HACCP, ISO 22000, GMP)</b> and <b>non-food quality standards</b>.</li><li>Excellent communication and reporting skills.</li></ul><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Manager - Quality Assurance (Retail/FMCG)

Head - Quality Assurance (Retail/FMCG)

Arena Multimedia Pakistan

<p>The responsibilities can be divided into four core pillars:</p><p><b>1. Quality Assurance &amp; Audits</b></p><ul><li><b>Conduct Frequent Audits:</b> Plan and execute regular and surprise audits (both physical and virtual) of all centers against a defined checklist.</li><li><b>Sustain Quality Standards:</b> Audit key areas including:</li><li><b>Infrastructure:</b> Classrooms, labs, equipment, software, and overall ambience.</li><li><b>Academics:</b> Faculty qualifications, curriculum adherence, lesson plans, and teaching methodologies.</li><li><b>Student Services:</b> Admission process, support, and grievance redressal mechanisms.</li><li><b>Administration:</b> Documentation, record keeping, and fee structure transparency.</li><li><b>Compliance Monitoring:</b> Ensure centers adhere to franchisor agreements, policies, and statutory requirements.</li><li><b>Audit Reporting:</b> Prepare detailed audit reports with findings, gaps, and recommendations. Track the implementation of corrective actions.</li></ul><p><b>2. Daily Operations &amp; Scrutiny</b></p><ul><li><b>Monitor Collections:</b> Perform daily check-ups and reconciliation of fee collections from different centers via ERP or financial reports. Identify and investigate discrepancies.</li><li><b>Query Resolution:</b> Serve as the first point of escalation for center-related queries (e.g., student issues, technical problems, academic clarifications).</li><li><b>Data Scrutiny:</b> Scrutinize daily reports on student attendance, faculty attendance, batch progress, and other KPIs to identify trends and potential issues early.</li><li><b>Centre Student Management:</b> Oversee the student lifecycle from inquiry to alumni, ensuring a smooth process at the center level.</li></ul><p><b>3. Communication &amp; Liaison</b></p><ul><li><b>Head Office Liaison:</b> Be the primary communication channel from centers to head office, relaying feedback, challenges, and requests.</li><li><b>Centre Liaison:</b> Communicate new policies, initiatives, and academic updates from head office to the centers effectively.</li><li><b>Business Partner Communication:</b> Maintain regular and professional communication with business partners (franchisees) to discuss performance, quality benchmarks, and improvement plans.</li><li><b>Stakeholder Management:</b> Facilitate communication between Academic, Marketing, Finance, and Placement departments at HO with the respective center teams.</li></ul><p><b>4. Academic &amp; Faculty Quality Maintenance</b></p><ul><li><b>Faculty Support:</b> Liaise with the academic team at HO to organize faculty training and development programs.</li><li><b>Curriculum Adherence:</b> Ensure that centers are following the prescribed curriculum and using standard teaching aids and materials.</li><li><b>Student Feedback:</b> Implement and monitor systems for collecting and acting on student feedback related to faculty and academic content.</li><li><b>Academic Scrutiny:</b> Review internal assessment results, project work, and final grading to ensure fairness and standardization.</li></ul><p><b>Key Skills:</b></p><ul><li><b>Analytical Skills</b></li><li><b>Communication Skills</b></li><li><b>Problem-Solving</b></li><li><b>Attention to Detail</b></li><li><b>Interpersonal Skills</b></li><li><b>Technical Proficiency :</b>MS Office (especially Excel for data analysis)</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs65,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your current package ?</li><li>What is your salary expectation?</li><li>What is your notice period?</li><li>Where are you located in Karachi(area)?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Customer managing: 3 years (Required)</li></ul><p>Work Location: In person</p>

Manager, Centre Support & Quality Assurance

<div><p><b>Line of Service
</b></p>Assurance
<p></p><p><b>Industry/Sector
</b></p>Not Applicable
<p></p><p><b>Specialism
</b></p>Assurance
<p></p><p><b>Management Level
</b></p>Senior Manager
<p></p><p><b>Job Description &amp; Summary
</b></p>Our Assurance-IFRS Accounting Services team is expanding and we&rsquo;re looking for a Senior Manager to join our team. Our team helps our audit teams and clients in solving complex accounting issues with our deep technical knowledge and expertise in the application and interpretation of accounting standards, policy and the evolving financial reporting landscape.
<p></p><p>Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
</p><p></p><div><p>In our team, your impact will be seen by:
</p></div><div><ul><li><p>Help our clients and engagement teams to understand accounting and financial reporting complexities, through expert guidance and advice .
</p></li></ul></div><div><ul><li><p>Lead training, presenting at internal &amp; external conferences, developing thought leadership and contributing to team initiatives in order to build your reputation as a subject matter expert in this space .
</p></li></ul></div><div><ul><li><p>Develop deep technical knowledge and expertise in the application and interpretation of accounting standards, policy and the evolving regulatory landscape
</p></li></ul></div><div><ul><li><p>Build networks and meaningful connections within our Global Corporate Reporting Services network to stay abreast of issues impacting the industry, clients and engagement teams
</p></li></ul></div><p></p><div><p>Qualifications and Experience
</p></div><div><ul><li><p>ACA (ICAP) or foreign equivalent qualifications .
</p></li></ul></div><div><ul><li><p>For the Senior Manager role at least 5 years of post - qualification experience in a professional services firm including 2 years ( preferred) in a technical accounting role .
</p></li></ul></div><div><ul><li><p>For the Manager role at least 3 years of post-quali fication experience in a professional services firm ( experience in audits of financial services would be an added advantage)
</p></li></ul></div><p></p><p><b>Education </b><i>(if blank, degree and/or field of study not specified)
</i></p>Degrees/Field of Study required:
<p></p>Degrees/Field of Study preferred:
<p></p><p><b>Certifications </b><i>(if blank, certifications not specified)
</i></p><p></p><p><b>Required Skills
</b></p><p></p><p><b>Optional Skills
</b></p>Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Accounting Policies, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Client Management, Coaching and Feedback, Communication, Compliance Auditing, Complying With Regulations, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy {+ 32 more}
<p></p><p><b>Desired Languages </b><i>(If blank, desired languages not specified)
</i></p><p></p><p><b>Travel Requirements
</b></p><p></p><p><b>Available for Work Visa Sponsorship?
</b></p><p></p><p><b>Government Clearance Required?
</b></p><p></p><p><b>Job Posting End Date</b></p></div><p></p>

Senior Manager – Assurance IFRS Accounting Services

Zong CMPak Ltd

<div>
 <p>
  Job Purpose:
 </p>
 <ul>
  <li>
   Establish, maintain, and develop the company&rsquo;s presence in the corporate sector to generate new business while retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction.
  </li>
  <li>
   To speed up Mobile data, Business &amp; Enterprise Solutions &amp; GSM business in the region.
  </li>
  <li>
   Portfolio growth &amp; retention.
  </li>
 </ul>
 <p>
  Job Responsibilities:
 </p>
 <p>
  <strong>
   Sales Management
  </strong>
 </p>
 <ul>
  <li>
   Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to B2B segments.
  </li>
  <li>
   Work closely with the technical teams to devise technical solutions as per client expectations and requirements.
  </li>
  <li>
   Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector.
  </li>
  <li>
   Bringing revenue-generating customers on board.
  </li>
  <li>
   Generating more sales from the existing clients and ensuring their confidence levels remain intact to make them stay on board by giving them quality customer service
  </li>
 </ul>
 <p>
  <strong>
   New Business Development
  </strong>
 </p>
 <ul>
  <li>
   Meeting Monthly Sales Targets in terms of Revenue Addition of an X amount through different products in GSM/Fixed Data/Cloud segments
  </li>
  <li>
   Exploring and driving new growth venues through existing client base.
  </li>
  <li>
   Timely identification of problems and duly managing customer service establishments that lead to new referrals and fresh activation.
  </li>
  <li>
   Responsible for gross adds in the existing base for a full range of voice, mobile data, and ESS solutions to the client base
  </li>
  <li>
   Seeking new business ventures
  </li>
  <li>
   Developing customized solutions for the corporate sector
  </li>
  <li>
   Ensuring the clearance of outstanding amounts from existing customers
  </li>
 </ul>
 <p>
  <strong>
   Revenue
  </strong>
 </p>
 <ul>
  <li>
   Revenue assurance as per management-assigned targets.
  </li>
  <li>
   Taking steps to enhance the existing clientage revenue as well as from prospective clients.
  </li>
 </ul>
 <p>
  <strong>
   Customer Retention/CHURN
  </strong>
 </p>
 <ul>
  <li>
   Formulate strategies for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing, or any other issues that may cause customer dissatisfaction.
  </li>
  <li>
   To keep a regular track of corporate activation/disconnections along with reasons.
  </li>
  <li>
   Meet the assigned churn targets
  </li>
  <li>
   Contract renewals, negotiations, comparative analysis with customers &amp; coordination with HQ product &amp; channel teams
  </li>
  <li>
   To retain, service &amp; grow large &amp; SME accounts
  </li>
  <li>
   Achievement of assigned regional sales &amp; service targets
  </li>
  <li>
   Coordination with regional &amp; HQ teams for proposals, contracts, business cases &amp; customer complaints
  </li>
  <li>
   Responsible for providing monthly invoices to the tagged portfolio &amp; billing collection management
  </li>
  <li>
   Timely identification of problems and duly managing customer service establishments that leads to new referrals
  </li>
  <li>
   Revenue assurance as per management assigned targets
  </li>
  <li>
   Ensure smooth customer handling and customer experience management
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Eligibility Criteria (Education, Knowledge, Experience and Skills):
   </u>
  </strong>
 </p>
 <p>
  Education:
 </p>
 <ul>
  <li>
   Candidate must have a minimum of Bachelor&rsquo;s Degree. However, MBA degree will be preferred
  </li>
 </ul>
 <p>
  Work Experience:
 </p>
 <ul>
  <li>
   Up to 3-5 Years of relevant experience is required.
  </li>
 </ul>
 <p>
  Skills &ndash; Generic:
 </p>
 <ul>
  <li>
   Team Leadership Skills
  </li>
  <li>
   Time Management Skills
  </li>
  <li>
   Analytical, Negotiation, Relationship building &amp; Customer engagement skills
  </li>
  <li>
   Excellent communications skills in English &amp; Urdu, with a clear, confident and articulate telephone manner
  </li>
  <li>
   Written communication skills, must be able to write professional emails for internal &amp; external customers
  </li>
  <li>
   Problem solving &amp; customer engagement approach
  </li>
  <li>
   Innovative &amp; proactive, self-motivated &amp; flexible
  </li>
  <li>
   Proficiency in Microsoft Office Suite
  </li>
 </ul>
 <p>
  Skills &ndash; Job Specific:
 </p>
 <ul>
  <li>
   Sales Skills
  </li>
  <li>
   Business Development Skills
  </li>
  <li>
   Customer Relationship Management
  </li>
  <li>
   Key Account Management experience in Telecom, ICT, Banking &amp; FMCG will be preferred
  </li>
  <li>
   Able to compare telecom operator packages &amp; able to show the comparative advantages to customers
  </li>
  <li>
   Specialized in Portfolio Management &amp; Collection Good with numbers, price comparisons &amp; ability to drive retention &amp; new business in the corporate market
  </li>
  <li>
   Good market reach &amp; having relationships with business groups
  </li>
 </ul>
</div>


Business Relationship Manager Corporate Sales & Services

Explore 1551+ Corporate quality assurance manager in Karachi this November. Find roles across top companies and apply now to boost your career.