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relationship manager corporate banking liabilities Jobs in Muscat

relationship manager corporate banking liabilities

corporate relationship manager

Bank Nizwa

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 Relationship management of the corporate accounts.
 
 
 
 
 
 
 Main Tasks &amp; Accountabilities:
 
 
 
 
 
 <ul>
 <li>
 Cover corporate clients as assigned by Wholesale Banking.
 </li>
 <li>
 Lead origination work in bringing corporate clients and business in for the Bank in coordination with other CBG teams.
 </li>
 <li>
 Entertain clients introduced by other parties related to the Bank as well as walk-in corporate customers.
 </li>
 <li>
 Participate and contribute to developing Corporate Banking&rsquo;s business plans and strategy for Corporate Banking.
 </li>
 <li>
 Manage communication and maintain the relationships with corporate clients through constant communication and exceptional service delivery.
 </li>
 <li>
 Find solution (where appropriate), to gather the necessary information and to prepare and propose financing for corporate clients with the objective of achieving timely financial closure as well as the Bank&rsquo;s budget taking into account the credit quality and other risk management considerations within the agreed Turn-Around-Time (&ldquo;TAT&rdquo;).
 </li>
 <li>
 Respond to internal queries from Risk Management, Shari&rsquo;a, Legal and Operations necessary for the transaction approval to be obtained.
 </li>
 <li>
 Coordinate with Credit Administration in execution of the documents and perfection of securities.
 </li>
 <li>
 Handle deferral/waiver requests when required.
 </li>
 <li>
 Monitor the Bank&rsquo;s portfolio and pipeline marketing performance related to the team.
 </li>
 <li>
 Respond appropriately to queries from other stakeholders such as (but not limited to), Shari&rsquo;a Audit, Internal Audit, Compliance and CBO.
 </li>
 <li>
 Undertake special assignments related to Wholesale Banking as instructed by the Supervisor
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Minimum bachelor&rsquo;s degree in a financial discipline, or along with accredited financial analysis certifications
 </li>
 <li>
 Any professional certification or post-graduate qualification such as CFA, MBA and/or others related to business would be an added advantage.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 Minimum 8 years of previous banking / financial services experience/Finance or treasury department of a large company.
 </li>
 <li>
 Minimum of 3 years of experience in Corporate Banking / NBFC (inclusive).
 </li>
 <li>
 Minimum 3 years of experience in Relationship Management (inclusive).
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Knowledge:
 
 
 
 
 
 <ul>
 <li>
 Report writing skill and ability to write in English professionally
 </li>
 <li>
 PC skill
 </li>
 <li>
 Advance knowledge in credit risk analysis, structuring of credit lines and business financial modelling.
 </li>
 <li>
 Advance skill and knowledge in Trade, Financing and Cash Management products.
 </li>
 </ul>
 
 
</div>

Corporate Relationship Manager

ahlibank

<div>
 
 
 SUMMARY OF ROLE:
 
 
 
 The Relationship Manager &ndash; Corporate Liabilities will be responsible for growing the bank&rsquo;s corporate deposit base by acquiring new corporate clients, deepening existing relationships, and promoting digital banking solutions. The role will focus on enhancing operative accounts, CASA, and cross-selling bank products to ensure profitability and customer retention.
 
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 Corporate Deposit Growth:
 
 
 
 &bull; Increase overall corporate deposits by onboarding new clients and expanding relationships with existing ones.
 
 
 &bull; Develop strategies to attract high-value corporate clients and maintain long-term engagement.
 
 
 
 
 
 
 CASA and Operative Accounts Growth:
 
 
 
 &bull; Drive growth in Current Account and Savings Account (CASA) balances by encouraging corporate clients to maintain and increase their deposits.
 
 
 &bull; Work closely with clients to understand their cash management needs and offer appropriate banking solutions.
 
 
 
 
 
 
 Digital Banking Migration:
 
 
 
 &bull; Contribute to the bank&rsquo;s business strategy by migrating corporate clients to the ABO Digital platform.
 
 
 &bull; Promote awareness and adoption of digital banking solutions to enhance operational efficiency for corporate customers.
 
 
 
 
 
 
 Client Acquisition &amp; Relationship Management:
 
 
 
 &bull; Expand the Corporate Banking client base by identifying and prospecting potential customers.
 
 
 &bull; Manage and nurture relationships with existing corporate clients to ensure high levels of customer satisfaction and retention.
 
 
 
 
 
 
 Account Opening &amp; Onboarding:
 
 
 
 &bull; Establish new account relationships with corporate clients, particularly those interested in digital products and services.
 
 
 &bull; Facilitate seamless onboarding onto the bank&rsquo;s digital platforms and ensure customer awareness of available services.
 
 
 
 
 
 
 Customer Engagement &amp; Retention:
 
 
 
 &bull; Regularly meet with existing and prospective clients to understand their banking needs and provide tailored solutions.
 
 
 &bull; Foster long-term, profitable relationships with key clients to ensure customer loyalty and continued business growth.
 
 
 
 
 
 
 Cross-Selling Bank Products:
 
 
 
 &bull; Identify opportunities to cross-sell corporate, institutional, and personal banking products to maximize revenue generation.
 
 
 &bull; Collaborate with internal teams to deliver comprehensive banking solutions that address client needs.
 
 
 
 
 
 
 Market Representation:
 
 
 
 &bull; Act as a positive representative of the bank in the market by participating in industry events, networking opportunities, and client meetings.
 
 
 &bull; Maintain a strong understanding of market trends and competitor offerings to ensure the bank remains competitive.
 
 
 
 
 
 
 Requirements
 
 
 
 &bull; Bachelor's degree in Business, Finance, or Economics
 
 
 &bull; Minimum experience of 5 years of relevant experience, preferable of 7 years.
 
</div>

Relationship Manager Corporate Banking Liabilities

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 
 
 
 The position of Relationship Manager is responsible for the acquisition of new corporate banking clients and the expansion/retention of existing relationships. Will help structure, underwrite, negotiate and manage complex credit relationships.
 
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Initiate &amp; grow the SME &amp; Middle Market segment portfolio to achieve specified targets for this segment.
 </li>
 <li>
 Build and maintain relationships with entities through constant communication and exceptional service delivery.
 </li>
 <li>
 Understand the Bank&rsquo;s offered corporate products and services and be able to communicate this understanding to the existing and prospective clients
 </li>
 <li>
 Manage all kind of communication and interactions with clients and ensure customer satisfaction
 </li>
 <li>
 Visit clients to understand their needs and coordinate with relevant departments to bring in the required expertise in the customer&rsquo;s area of interest.
 </li>
 <li>
 Ensure all the necessary information have been obtained and oversee preparation of Credit Proposals within the agreed TAT.
 </li>
 <li>
 Ensure prompt replies to the enquiries raised by Sharia &amp; Risk Management related to the credit proposals.
 </li>
 <li>
 Coordinate with credit administration and the Division head to understand portfolio credit risks and execute any action required
 </li>
 <li>
 Coordinate the gathering of required documentations and follow up on necessary approvals for any deferrals/waivers required (if any).
 </li>
 <li>
 Monitor the Bank&rsquo;s performance and marketing position in the SME &amp; Mid-Market segment.
 </li>
 <li>
 Manage &amp; coordinate client support services
 </li>
 <li>
 Ensure to respond to any enquiries raised or documentation required by internal/external/CBO/Sharia auditors, keep the audit observation and portfolio exceptions/irregularities at nil or minimum level.
 </li>
 <li>
 Coordinate in providing data to Finance department for budget preparation
 </li>
 <li>
 Implement business development strategy &amp; plan as directed by the Division Head
 </li>
 <li>
 Identify areas of growth based on KPI and implement strategy to achieve business target set by the Bank
 </li>
 <li>
 Communicate with clients on regular basis to build and maintain relationship
 </li>
 <li>
 Liaise with Sharia &amp; Risk for product updates on regular basis and keep product information updated for customer&rsquo;s use.
 </li>
 <li>
 Prepare call report after each client&rsquo;s visit and share the same with the Division Head before filing it
 </li>
 <li>
 Collect all the necessary information from client and prepare proposal based on the information provided within the agreed terms and TAT
 </li>
 <li>
 Communicate with Sharia &amp; Risk to get feedback on submitted proposal and respond promptly to any query that may arise there.
 </li>
 <li>
 Communicate with client to ensure post approval documents are provided/completed and seek approval promptly for any waiver/deferral requirement
 </li>
 <li>
 Coordinate with CAC to ensure any pending issues/documents are addressed promptly
 </li>
 <li>
 Coordinate with CAC &amp; Ops to ensure disbursement of facilities is done smoothly and on time.
 </li>
 <li>
 Monitor accounts on daily basis and ensure payment/obligations are met on time.
 </li>
 <li>
 Keep update on the market trends and address any adverse issue that may affect the quality of the portfolio.
 </li>
 <li>
 Coordinate with the Support team to ensure customer&rsquo;s transactions are smoothly executed.
 </li>
 <li>
 Ensure all clients files are updated and promptly respond to query that may arise from internal/Sharia/external auditors. Keep any irregularities/audit observations at minimum level.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Education
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Experience
 
 
 
 
 
 <ul>
 <li>
 Total of 7 years experience in Corporate Banking Relationship Management role.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Skills &amp; Knowledge
 
 
 
 
 
 
 <ul>
 <li>
 Experience in credit risk analysis, structuring of credit lines and Financial Modelling.
 </li>
 <li>
 Strong skills &amp; experience in selling Trade, Financing and Cash Management products.
 </li>
 <li>
 Adequate knowledge of Islamic banking products.
 </li>
 </ul>
</div>

Relationship Manager- SME

AWASR

<div>
 Job description:
 
 
 ROLE PURPOSE
 
 
 The Project Senior Manager is responsible of managing programs and Project portfolio at Awasr, and project managers delivered on scope, quality, time and within budget.
 
 
 KEY ACCOUNTABILITIES AND RESPONSIBILITIES
 
 Strategic Thinking and Planning
 
 
 * Develop the functional strategy as cascaded down from the company strategy and oversee its implementation throughout the organisation and its operations, to ensure vertical alignment and horizontal integration with other interfacing departmental strategies across Awasr.
 
 * Coordinate interdepartmental and corporate initiatives and commitment to client programs.
 
 
 
 Managerial Accountabilities
 
 
 * Supervision of project managers to ensure that projects/programs are meeting the agreed targets.
 
 * Cross projects coordination, prioritization, alignment and budget control.
 
 * Management of PMO.
 
 * Portfolio management to support achieve corporate goals.
 
 * Cross division coordination to fix/avoid bottlenecks.
 
 * Support and supervise project managers to build the Project Plan to support the organisation's objectives and goals.
 
 * Support and supervise project managers to Control the network rollout activities to achieve the planned timeline, budget and scope.
 
 * Support and supervise project managers to plan the procurement of the project along with the procurement department.
 
 * Support and supervise project managers to plan, build and control the Project Budget.
 
 * Secure and plan the resources required for the project.
 
 * Develop, plan and manage implementation of multiple extremely complex technical projects with broad scope, high impact and variable implementation time frames.
 
 * Provide leadership and mentoring to Project Managers and others, both intra- and inter-departmentally to ensure complete, successful, cost-effective and on-time implementation of project deliverables and corporate initiatives.
 
 
 
 Operational Accountabilities
 
 
 * Controlling the quality of the document of the Project Specification, Scope of Work and Work Breakdown Structure.
 
 * Management of weekly, monthly and quarterly reports of projects' performance according to the governance model.
 
 * Ensure that quality standards are achieved according to the quality plan.
 
 * Support and supervise project managers to Evaluate projects technically and support Awasr.
 
 * Support and supervise project managers to Identify risks and provide feedback on how to mitigate them.
 
 * Support in building the PMO standards, processes and templates.
 
 * Support other departments in the organisation in term of prioritising the roll-out activities, re-locations of resources, mitigation of risks and issues.
 
 * Provide leadership and mentoring to Project Managers and others, both intra- and inter-departmentally to ensure complete, successful, cost-effective and on-time implementation of project deliverables and corporate initiatives.
 
 * Provide fiscal management of the projects within the capital and expense budgetary limits prescribed.
 
 * Provide workload balancing, prioritization, resource scheduling, ad integration of multiple projects to ensure feasibility of schedule.
 
 * Prepare and present executive briefings and make recommendations for executive action.
 
 
 
 Resource Management
 
 
 * Define and manage the effective use of both in and out-sourced resources to deliver against Awasr's strategic plan.
 
 * Manage the selection, contracts and performance of agencies according to business needs/ scope and deliverables received.
 
 * Manage resources based on recruitment needs and organisational changes as and when they occur.
 
 
 
 People Management
 
 
 * Manage the departmental team of direct and indirect resources through effective recruitment, development, performance management, and succession planning, to maximise team performance and achieve departmental objectives.
 
 
 
 Budget Management
 
 
 * Manage adherence to the set departmental budget within scope, and monitor the projects' financial performance versus the budget, to ensure the exercising of financial authority within established limits and the control of projects' budget expenditure.
 
 
 
 Primary Contacts and Working Relationships
 
 Contact Group
 
 Internal/External
 
 Purpose of Contact
 
 Frequency
 
 Awasr Management
 
 Internal
 
 Divisional KPI progress, strategy alignment and business development
 
 Daily
 
 Agencies &amp; Vendors
 
 External
 
 Service, supply and performance
 
 Daily to Weekly
 
 External Stakeholders i.e. Government &amp; Customers
 
 External
 
 Business partnership opportunities, relationship building and strengthening
 
 
 Daily to Weekly
 
 AWASR Value Alignment
 
 
 * Practise simple, precise and clear communication, comprehension and performance.
 
 * Demonstrate care for internal and external stakeholders.
 
 * Adhere to smart and streamlined operational best practice.
 
 * Facilitate agility and ease of work throughout performance at Awasr.
 
 
 
 SKILLS &amp; COMPETENCIES
 
 Core Competencies
 
 * Simplicity
 
 
 * Agility
 
 
 * Caring
 
 
 * Smart
 
 
 Technical Competencies
 
 * Strategic Thinker
 
 
 * Inspirational Leader
 
 
 * Operational Leader
 
 
 Technical Competencies
 
 * Change Management
 
 
 * Knowledge of BSS Specifications
 
 
 * Knowledge of Network Specifications
 
 
 * Knowledge of System Infrastructure
 
 
 * Project Control
 
 
 * Project Management for System/Network
 
 
 
 
 
 ROLE REQUIREMENTS
 
 Educational Qualifications
 
 
 * Bachelor's Degree in Telecommunications/Computer engineering with 10-12 years of related experience/alternatively a Master's Degree with 8-10 years of experience.
 
 
 
 Professional Qualifications &amp; Experience
 
 
 * A minimum of 8 years technical experience in different telecom platforms; GPON/DWDM/GSM networks, Technology and/or Operation systems (BSS, OSS, CRM, IP Core, Caching systems) - preferable but not mandatory.
 
 * A minimum of 6 years of experience in telecom or ICT industry as part of project organisation: involved in project initiation, planning, implementation and closing.
 
 * PMP/Prince2/ PRINCE2 Agile/ PMI-RMP/M_o_R/PgMP/PfMP/MoP/ P3O&reg;/ PMI-PBA/ PMI-SP/ DASM/ PMI-ACP/ DASSM/ DAVSC/ DAC/ITIL/eTOM Certificates are plus.
 
 * Solution planning preferable but not mandatory.
 
 
 
 Sector of Previous Experience
 
 * Telecommunications, etc.
 
 
 Language Requirements for Role
 
 * English mandatory, Arabic mandatory.
 
 
 Key Skills and Knowledge
 
 
 * Ability to effectively prioritise and execute tasks in a high-pressure environment.
 
 * Ability to work well with internal and external stakeholders
 
 * Advanced proficiency in Excel, PowerPoint, Word, MS Project and Visio
 
 * Familiarity with telecom roll-out activities.
 
 * Knowledge in VMware, Linux and Windows Servers would be of added value.
 
 * Proficient communicative skills and interpersonal skills
 
 * Proficient reporting skills which include; Weekly, Monthly reports
 
 * Project Budget control mechanism and reports tools and techniques - knowledge
 
 * Project management scheduling techniques; CPM and Critical Chain - knowledge
 
 * Technical Knowledge about Fixed and Mobile Broadband network.
 
 * Analytical thinking
 
 * Attention to details.
 
 * Business development skills
 
 * Business/result-orientation
 
 * English &amp; Arabic language proficiency (comprehension/verbal/written)
 
 * Influencing &amp; negotiation skills.
 
 * Problem-solving.
 
 * Relationship-building.
 
 * Strategic planning.
 
 * Technology-oriented
 
 * Leadership.
 
 * Negotiation and Communication skills.
 
 * Conflict Management.
 
 * To have experience in influencing change in an organization, developing exceptional project teams across geographic and corporate boundaries.
 
 * Proven ability to manage large scale, collaborative, technical projects to closure.
 
 
 Profile description:
 
 
 Senior Manager Projects
</div>

Senior Manager Projects

Lockton

<div>
 
 Lockton are actively looking for an experienced Account Handler to join the Corporate Risks team in Muscat, Oman.
 
 
 
 
 
 The purpose of the Account Handler role is to develop, manage, preserve, and enhance the relationship with and the service provided to clients. This role will also ensure overall core servicing standards are maintained, contribute towards expanded client service revenue goals, including assisting in the acquisition of new business when required.
 
 
 
 
 
 You will also be tasked with the provision of management and administration support services for an allocated sizeable portfolio of clients. To aid in the overall administration support provision to corporate risks team/brokers ensuring that the business is retained and developed.
 
 
 
 
 
 
 Key Tasks and Duties
 
 
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned clients.
 </li>
 <li>
 Identify a client&rsquo;s risk management objectives.
 </li>
 <li>
 Agree and implement a client service plan and annual timetable of visits appropriate to the size and complexity of the client, to build commitment, develop relationships and review our performance.
 </li>
 <li>
 Implement, monitor, and control the renewal procedure.
 </li>
 <li>
 Assist in the placement and renewal of insurance policies.
 </li>
 <li>
 Prepare policy documentation, endorsements, and certificates of insurance.
 </li>
 <li>
 Advise upon changes in perceived risk exposures.
 </li>
 <li>
 Ensure accuracy and compliance with policy terms and conditions.
 </li>
 <li>
 Co-ordinate the use of other Lockton specialist teams where required.
 </li>
 <li>
 Work closely and collaborate with underwriters to negotiate policy terms, coverage and pricing.
 </li>
 <li>
 Assist clients in the event of major claims and ensure overall claims service provided is to the agreed Lockton standards.
 </li>
 <li>
 Ensure that clients understand the Lockton cash collection terms and monitor and resolve debtor queries in a timely manner to ensure prompt payment of premiums and fees.
 </li>
 <li>
 Review with appropriate associates at the earliest opportunity, any case under attack or where perceived vulnerable or where there are concerns about the relationship.
 </li>
 <li>
 Build and maintain strong client relationships by understanding their business and risk management needs.
 </li>
 <li>
 Maintain renewal income to at least budgeted levels and in line with set and agreed personal objectives.
 </li>
 <li>
 Identify and progress new business leads by supporting business development initiatives and providing input on potential opportunities for growth.
 </li>
 <li>
 Responsible for client&rsquo;s KYC and compliance documents as per Lockton&rsquo;s guidelines.
 </li>
 <li>
 Screening clients and verifying KYC documents.
 </li>
 <li>
 Working with Technical and Compliance Departments for clients&rsquo; onboarding.
 </li>
 <li>
 Preparation of accurate checklists, billings and policy/endorsement admin processing matters in a timely manner once received from the Insurer.
 </li>
 <li>
 Maintaining proper file archives, saving all policy documents, endorsement, and compliance documents
 </li>
 </ul>
 
 
 
 
 
 Candidate Experience:
 
 
 
 
 
 <ul>
 <li>
 Broking experience and strong understanding of the Omani market with both client management and market placement exposure on the main corporate lines such as PAR, CGL, WCEL, Money, FG, PI, CAR etc. As well as basic knowledge of other specialized risks.
 </li>
 <li>
 Experienced in working in a fast-paced environment with very short TATs.
 </li>
 <li>
 Have good technical knowledge with the ability to explain the various policy terms and conditions to clients and to negotiate terms with insurers to the best interest of the clients.
 </li>
 <li>
 Ability to manage multiple accounts, prioritize tasks, and meet deadlines under pressure.
 </li>
 <li>
 Capable of analyzing policy terms and identifying potential gaps in coverage.
 </li>
 <li>
 A minimum of 3-5 years of experience working as an insurance broker.
 </li>
 <li>
 Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company.
 </li>
 <li>
 Knowledge of the resources available within Lockton and how to source such services.
 </li>
 <li>
 An understanding of Corporate Risk lines of business is preferred.
 </li>
 </ul>
 
 
 
 
 
 About Lockton MENA
 
 
 
 
 
 
 Headquartered in Dubai (UAE), with 400+ associates providing (re)insurance and people solutions, we have strength in handling major corporate clients in UAE and throughout the region. Offering innovation in our solutions, we service clients across the Middle East, North Africa and Pakistan customising the best protections for them.
 
 
 
 
 
 Lockton MENA was the first broker to achieve its own Lloyd&rsquo;s Broker license in the Middle East and holds an exclusive global partnership with the Chartered Insurance Institute (CII) under the International Professional Partner Firm (IPPF), demonstrating high professional standards and best practices, that distinguish the company among its peers in the industry.
 
 
 
 
 
 From our headquarters in Dubai, Lockton MENA has expanded operations into the UAE, Egypt, Jordan, Morocco, Oman and the Kingdom of Saudi Arabia.
 
 
 
</div>

Account Handler - Corporate Risks (Oman)

Wyndham Hotels & Resorts

<div>
 
 Wyndham Garden Muscat is looking for a General Manager to join their team!
 
 
 
 
 
 SUMMARY
 
 
 
 
 
 The role holder will contribute to the performance of the hotel by leading the business forward from the front by leading by example. This role needs to ensure that at all times that the key stakeholders (Wyndham Hotels and Resorts/Ownership/Team members/Guests) are all satisfied.
 
 
 
 
 <ul>
 <li>
 Must be able to drive yield, profitability and excellence in service standards.
 </li>
 <li>
 Hold property leadership team accountable for project execution, and guide their individual and professional development.
 </li>
 <li>
 Build strong rapport with property owners through proactive and on-going communication; as well as keep them informed of brand initiatives and guest experience
 </li>
 </ul>
 
 
 
 
 It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 
 
 
 OPERATIONAL MANAGEMENT
 
 
 <ul>
 <li>
 Lead and oversee all hotel operations, including Front Office, Housekeeping, Food &amp; Beverage, Sales &amp; Marketing, Finance, and Engineering.
 </li>
 <li>
 Ensure high standards of guest service and satisfaction in line with brand expectations.
 </li>
 <li>
 Conduct daily property walks to ensure brand standards for cleanliness, safety, and appearance are maintained.
 </li>
 <li>
 Oversee capital projects and ensure the physical asset is well-maintained and secure.
 </li>
 <li>
 Lead the hotel team with a guest-centric approach, ensuring every guest interaction is exceptional.
 </li>
 <li>
 Develop and execute the hotel&rsquo;s business plan to achieve and exceed operational and financial goals.
 </li>
 <li>
 Prepare, review, and manage budgets, forecasts, and financial plans.
 </li>
 <li>
 Monitor financial performance and ensure profitability by controlling costs, optimizing revenues, and implementing effective financial controls.
 </li>
 <li>
 Review financial statements, reports, and KPIs regularly to make informed business decisions.
 </li>
 <li>
 Approve expenditures and capital investments in accordance with hotel&rsquo;s policies.
 </li>
 <li>
 Analyze financial statements, sales reports, and other performance data to identify areas for improvement and implement cost-control strategies.
 </li>
 <li>
 Maximize profitability and return on investment for the hotel's ownership.
 </li>
 <li>
 Drive sales and marketing strategies to maximize occupancy and revenue.
 </li>
 <li>
 Work closely with the DOSM to develop strategies to attract new business and retain existing clients.
 </li>
 <li>
 Build and maintain strong relationships with key clients, corporate partners, and local community stakeholders.
 </li>
 <li>
 Represent the hotel at industry events, conferences, and community gatherings to enhance the hotel&rsquo;s market presence.
 </li>
 <li>
 Lead, coach, and mentor all department heads to build a high-performing, unified executive team.
 </li>
 <li>
 Recruit, train, mentor, and develop hotel staff to achieve high performance and engagement.
 </li>
 <li>
 Foster a positive, collaborative, and professional work environment that encourages employee engagement and career development.
 </li>
 <li>
 Conduct regular performance evaluations and implement corrective or development actions when necessary.
 </li>
 <li>
 Oversee all aspects of employee management, including recruitment, training, performance reviews, and employee relations.
 </li>
 <li>
 Ensure all HR practices are compliant with local labor laws and company policies.
 </li>
 <li>
 Ensure compliance with all local laws, regulations, and brand standards.
 </li>
 <li>
 Maintain health, safety, and security standards across all hotel operations.
 </li>
 <li>
 Oversee risk management, insurance policies, and emergency preparedness programs.
 </li>
 <li>
 Implement and enforce all hotel policies and procedures, ensuring adherence to brand standards and legal regulations.
 </li>
 <li>
 Monitor guest satisfaction scores and feedback, implementing strategies to address concerns and continuously improve the guest experience.
 </li>
 <li>
 Proactively engage with guests, especially VIPs, to build relationships and gather feedback.
 </li>
 <li>
 Ensure the hotel consistently delivers a superior guest experience in line with brand expectations.
 </li>
 </ul>
 
 
 DEFINE AND DELIVER AGAINST THE HOTEL&rsquo;S STRATEGIC PLAN
 
 
 <ul>
 <li>
 Define and deliver against the hotel&rsquo;s strategic plan
 </li>
 <li>
 Working closely with the Regional Office, the General Manager will define and execute against a detailed strategic and budget plan for the property. This will include setting performance targets, enforcing policies, processes and procedures as well as defining the infrastructure of the hotel, particularly critical in the opening phase
 </li>
 <li>
 The General Manager will create a positive identity and awareness of the hotel within the city, region and country, to help &lsquo;Grow our Iconic Brands&rsquo;
 </li>
 <li>
 Will build and keep an excellent relationship with owners and protecting the assets and act as an extension of the WH&amp;R Management team. Will build a strong PR presence and relationship with Media, Trade shows etc.
 </li>
 <li>
 Create and establish the property on defined target markets, business management and develop and fulfill the defined business plan at a hotel and company level.
 </li>
 </ul>
 
 
 
 
 
 QUALITY ASSURANCE, BRAND STANDARDS AND GUEST SATISFACTION
 
 
 <ul>
 <li>
 As the guardian and protector of the Wyndham brand, the General Manager will ensure that all activities are conducted within the brand standards of WH&amp;R.
 </li>
 <li>
 They will also take steps to set up and initiate guest satisfaction measurement tools like Wynreview/Trip Advisor, team member awareness and operating standards and SOP&rsquo;s/LSOP&rsquo;s in order to ensure the highest level of performance, compliance and guest satisfaction for the property in fitting with the high standards expected in a hotel of this type.
 </li>
 <li>
 &lsquo;Leverage the strength of the World&rsquo;s Largest Hotel Company&rsquo;, to deliver results with the Wyndham Rewards loyalty program.
 </li>
 </ul>
 
 
 
 
 
 COMMUNICATION
 
 
 <ul>
 <li>
 Conducted documented 121&rsquo;s with all direct reports
 </li>
 <li>
 Share all relevant information with RVP in 121&rsquo;s
 </li>
 <li>
 Monthly HOD Meeting
 </li>
 <li>
 Weekly Exec Com Meeting
 </li>
 <li>
 Quarterly all Hotel Meeting
 </li>
 <li>
 Monthly Business Review Meeting
 </li>
 <li>
 Chair Monthly Credi
 
 t
 
 Meetings
 </li>
 <li>
 Owners Meetings
 </li>
 </ul>
 
 
 
 
 
 FINANCE
 
 
 <ul>
 <li>
 Review with the Finance Leader/HR Leader the payroll figures and challenge the HOD&rsquo;s with regards to over spending and casual usage
 </li>
 <li>
 Be accountable for the overall performance of the hotel and will be involved in all key decisions and expenditures
 </li>
 <li>
 Manage the CAPEX/OPEX in alignment to the approved budget
 </li>
 <li>
 Have ultimate responsible for the hotel Balance Sheet /P&amp;L and will manage the relationships with the owner and Wyndham on an ongoing basis
 </li>
 <li>
 Be responsible for preparing the annual budget for Wyndham and owner approval in conjunction with the relevant Exec Com
 </li>
 <li>
 Ensure accurate and timely reporting to the Regional Office
 </li>
 <li>
 Be accountable for the overall success and performance of the hotel and the delivery of operational, brand led and financial goals whilst delivering exceptional guest service and quality
 </li>
 <li>
 In conjunction with the Exec Com/HOD&rsquo;s the General Manager will measure overall performance based on KPI&rsquo;s and regular reporting, keeping a firm control over the bottom line Profit and Loss and anticipating and or resolving potential problems or obstacles which may hinder revenue optimization, cost control or quality. Should there be any changes in revenue generation this is communicated to the Regional Office immediately
 </li>
 </ul>
 
 
 
 
 
 MANAGEMENT &amp; LEADERSHIP
 
 
 <ul>
 <li>
 Train and develop direct reports and provide support when required through regular coaching and mentoring sessions
 </li>
 <li>
 Ensure all direct reports have an PDP to achieve their goals
 </li>
 <li>
 Ensure that effective communication flow is maintained at all times
 </li>
 <li>
 Actively participate in the community involvement projects and initiatives together with the hotel&rsquo;s management team
 </li>
 <li>
 Maintaining a business environment based on the Code of Conduct and Company Vision
 </li>
 <li>
 Working with the hotel Exec Com to ensure the successful execution of the individual departmental plans as they fit within the overall business strategy.
 </li>
 <li>
 Provide guidance, motivation and direction to all team members and act as the face and ambassador for the property with respect to relationship management and development.
 </li>
 <li>
 Leading by example, to ensure s/he and her/his team always look to &lsquo;Do the Right&rsquo;
 </li>
 </ul>
 
 
 
 
 SKILLS &amp; COMPETENCIES
 
 <ul>
 <li>
 Leadership
 </li>
 <li>
 Communication
 </li>
 <li>
 Integrity
 </li>
 <li>
 Respect
 </li>
 <li>
 Diplomacy
 </li>
 <li>
 Team player
 </li>
 <li>
 Strategic planning and decision making
 </li>
 <li>
 Commercial acumen
 </li>
 <li>
 Quality orientation and attention to detail
 </li>
 <li>
 True hotelier
 </li>
 <li>
 Analysis
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Accountability
 </li>
 <li>
 Self-starter
 </li>
 </ul>
 
 
 
 
 Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company&rsquo;s WeCom! Service culture to be responsive, respectful and deliver a great experience.
 
 
 
 
 
 EXPERIENCE, CERTIFICATION &amp; EDUCATION
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree level educated, ideally within a hospitality management related or business administration discipline from an internationally recognized hospitality school or similar
 </li>
 <li>
 and/or profound industry experience as General Manager as per below.
 </li>
 <li>
 Broad international experience as a General Manager in branded international 4 and/or 5 star hotels - 5 years minimum
 </li>
 <li>
 Previous international working experience ideally in two regions like Europe, Middle East, Africa, or Asia is highly desirable
 </li>
 <li>
 Experience within the hospitality commercial function, such as sales, revenue management, marketing, managing a P&amp;L statement
 </li>
 <li>
 Significant experience of managing people including large, complex, and multi-national teams as well as strong understanding of F&amp;B.
 </li>
 <li>
 Understanding of uniform systems of accounts used for hotels.
 </li>
 <li>
 A strong sense of commerciality and financial acumen
 </li>
 <li>
 Computer literacy and a high level of competency within Microsoft Office programmes and hotel reservations systems (Micros Opera)
 </li>
 <li>
 Knowledge of the GCC Market will be a plus.
 </li>
 </ul>
 
 
 
 
 Any other reasonable duties as directed by the Regional Director of Operations &ndash; Middle East &amp; Africa/ Senior Regional Director, North &amp; West Europe.
 
 
 
</div>

General Manager

Conservatorium Hotel

<div><div><div>Sales Manager - Groups &amp; Events
 <div></div><div><div><ul><div>543092
</div> </ul></div><div></div><div><ul><div>Sales, Marketing &amp; Communications
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Mandarin Oriental, Muscat
</div></div>
</ul></div></div><div>Sales Manager - Groups &amp; Events

Mandarin Oriental Muscat is looking for a Sales Manager - Groups &amp; Events

to join our Sales and Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

We are seeking a dynamic and results-driven Group&amp; Events Sales Manager to lead proactive sales efforts across Oman and UAE. The ideal candidate will be responsible for developing and managing key Local Corporate and International Accounts, handling Group and Event Sales, and managing all opportunities through platforms such as CVENT, Lanyon, and RFP management.

Key Responsibilities:
<ul>
<li>Drive proactive sales for group bookings and events</li>
<li>Develop and manage a portfolio of local and regional corporate accounts.</li>
<li>Generate new business opportunities and maintain existing relationships through regular sales calls, meetings, and presentations.</li>
<li>Manage group inquiries from quotation to contract execution, ensuring smooth transition to the operations team.</li>
<li>Help to coordinate MICE business using tools such as CVENT, Lanyon, and RFP platforms.</li>
<li>Establish strong relationships with international embassies, consulates, and government institutions for group and event-related opportunities.</li>
<li>Collaborate with other departments to ensure client satisfaction and successful event execution.</li>
<li>Track and report on sales performance metrics and forecasts.</li>
</ul>
Requirements:
<ul>
<li>Proven experience in group sales and corporate account management within the UAE hospitality or events sector.</li>
<li>Strong knowledge corporate &amp; groups and events market.</li>
<li>Hands-on experience with MICE business and RFP platforms such as CVENT and Lanyon.</li>
<li>Excellent communication, negotiation, and presentation skills.</li>
<li>Ability to work independently and proactively generates leads and close deals.</li>
<li>Fluency in English is required; additional languages are a plus.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div>

Sales Manager - Groups & Events

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