customer service manager

sales executive

account manager

assistant sales & catering manager Jobs in Cairo

assistant sales & catering manager

assistant sales manager

corporate sales manager

beIN MEDIA GROUP

<div>
 
 
 Position Purpose Summary:
 
 
 
 The Commercial Sales Manager is responsible for leading the corporate sales function, driving revenue growth, and ensuring the achievement of company sales objectives. This role involves strategic planning, team leadership, performance monitoring, and cross-functional collaboration to deliver measurable business outcomes.
 
 
 
 
 
 
 Key Responsibilities and Accountabilities:
 
 
 <ul>
 <li>
 Develop and implement comprehensive annual sales plans aligned with company objectives.
 </li>
 <li>
 Identify new business opportunities and drive strategies to maximize revenue and market share.
 </li>
 <li>
 Lead, coach, and manage a team of commercial coordinators to ensure high performance and goal achievement.
 </li>
 <li>
 Monitor and evaluate individual and team sales performance, providing regular feedback and support.
 </li>
 <li>
 Ensure continuous training and development programs to enhance team capabilities.
 </li>
 <li>
 Collaborate with senior management and department heads to align sales initiatives with broader business goals.
 </li>
 <li>
 Work closely with the HR department to recruit, interview, and assess potential sales team candidates.
 </li>
 <li>
 Set clear sales targets and KPIs; ensure each team member meets their individual goals.
 </li>
 <li>
 Analyze sales data and generate performance reports to inform strategic decisions.
 </li>
 <li>
 Ensure timely execution of commercial strategies and adherence to internal processes.
 </li>
 <li>
 Identify areas for process improvement and contribute to the development of best practices.
 </li>
 </ul>
</div>

Commercial Sales Manager - Egypt

Homzmart

<div>
 
 Company Description
 
 
 
 
 Homzmart
 
 is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement.
 
 
 
 Job Description
 
 
 
 As a
 
 Business Development Specialist &ndash; B2B Sales
 
 , you will be responsible for driving growth in the
 
 B2B segment
 
 by identifying opportunities, closing deals with developers, corporate clients, and businesses, and building strong long-term partnerships. You will manage end-to-end sales processes for B2B projects, ensuring clients receive customized solutions that align with Homzmart&rsquo;s offerings and commercial objectives..
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Identify and pursue new B2B sales opportunities with developers, corporate clients, real estate companies, and institutions.
 </li>
 <li>
 Build and maintain strong relationships with key decision-makers, procurement teams, and project managers.
 </li>
 <li>
 Develop tailored proposals and presentations to meet client requirements for large-scale furnishing and home solutions.
 </li>
 <li>
 Lead contract negotiations, pricing discussions, and commercial agreements to ensure win-win outcomes.
 </li>
 <li>
 Collaborate with internal departments (procurement, logistics, operations, and finance) to deliver projects on time and within scope.
 </li>
 <li>
 Conduct market research and competitor analysis to identify trends and opportunities in the B2B space.
 </li>
 <li>
 Achieve and exceed assigned B2B sales targets and revenue growth objectives.
 </li>
 <li>
 Provide regular reports and insights on pipeline, project progress, and account performance.
 </li>
 <li>
 Represent Homzmart in B2B exhibitions, networking events, and client meetings.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, or related field.
 </li>
 <li>
 1&ndash;2 years of experience in B2B sales, corporate partnerships, or project sales (experience in furniture, real estate, construction, or e-commerce is a plus).
 </li>
 <li>
 Strong track record of achieving sales targets and closing large-scale deals.
 </li>
 <li>
 Excellent negotiation, presentation, and communication skills.
 </li>
 <li>
 Ability to understand client needs and design customized solutions.
 </li>
 <li>
 Strong business acumen and project management skills.
 </li>
 <li>
 Proficiency in MS Office and familiarity with CRM systems is an advantage.
 </li>
 <li>
 Fluency in English and Arabic (written and spoken).
 </li>
 </ul>
</div>

Business Development Specialist

Associated Alliance

<div>
 
 𝐖𝐞&rsquo;𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠 𝐍𝐨𝐰 an International Insurance Brokerage Company
 
 
 Associated Alliance is an exclusive Partnership of the world&rsquo;s premier independent insurance agents and brokers
 
 
 
 
 
 ➡ Corporate Sales Executive
 
 
 
 
 
 Key Responsibilities:
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify and target prospects through diverse sales channels.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Generating sales leads with new clients.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build and maintain business relationships with prospective clients.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and deliver engaging proposals and presentations.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Execute high‑volume outbound activity: cold calls, personalized emails, client visits
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understand customer needs and offer solutions and support to build and maintain relationships with them.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working towards achieving the sales target
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate within teams to achieve better results
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Take feedback from customers and share it with support teams
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sales reporting and reviewing performance
 
 
 
 
 
 Requirements: -
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor&rsquo;s degree in Sales, Marketing, Business Management, Business Administration, or related field.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven experience in sales, business development, and account management.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2-3 of experience in Insurance or brokerage companies.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong natural negotiation, customer service, and interpersonal skills.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent verbal and written communication, and presentation abilities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work independently and as part of a team.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible and ethical.
 
 
 
 
 
 What we offer:
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Attractive Basic Salary + High commission
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mobile Allowance
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Transportation Allowance
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Medical and Social insurance
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Healthy environment.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supportive management
 
 
 
 
 
 
 Location: Maadi
 
 
 
 Working hours: Sunday to Thursday 9 am: 5 pm
 
 
 
 
 
 If you are interested, please
 
 
 𝐒𝐞𝐧𝐝 𝐲𝐨𝐮𝐫 𝐂𝐕 to: t.abdelghany@ins-aic.com
 
 WhatsApp
 
 (011 11442312)
 
</div>

Corporate Sales Executive

PwC Middle East

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Internal Firm Services
 
 
 
 Industry/Sector
 
 
 
 Not Applicable
 
 
 
 Specialism
 
 
 
 Managed Services
 
 
 
 Management Level
 
 
 
 Manager
 
 
 
 Job Description &amp; Summary
 
 
 
 The HR Managed Services (MS) Sales and Solutioning Manager plays a critical role in supporting the go to market strategy, pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar focused on HR. The role bridges pre-sales activities, solution design, proposal development, and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.
 
 
 
 Job Summary
 
 
 
 T he HR Managed Services (MS) Sales and Solutioning Manager plays a critical role in supporting the go to market strategy, pre-sales and design of client-centric managed services solutions in our Business Outcomes pillar focused on HR . The role bridges pre-sales activities, solution design, proposal development, and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.
 
 
 
 Roles And Responsibilities
 
 
 
 
 Solution Design &amp; Development
 
 
 
 <ul>
 <li>
 Assist in shaping and tailoring managed services solutions that address client requirements
 </li>
 <li>
 Develop functional and technical solution components, including workflow, process automations, SLAs, governance structures, and org models
 </li>
 <li>
 Support development of pricing models aligned to profitability targets and delivery capabilities.
 
 
 </li>
 </ul>
 
 Proposal and Bid Management
 
 
 
 <ul>
 <li>
 Contribute to bid strategy and d evelop solution content for proposals e.g. value proposition, approach , staffing models , SLAs etc.
 </li>
 <li>
 Coordinate with internal teams to ensure alignment with delivery, risk, and pricing stakeholders
 
 
 </li>
 </ul>
 
 Sales Enablement &amp; Client Engagement
 
 
 
 <ul>
 <li>
 Participate in client discovery sessions to gather requirements and present solutions
 </li>
 <li>
 Develop marketing collateral and thought leadership to support sales discussions
 </li>
 <li>
 Build reusable solution components and contribute to the MS solution knowledge base
 
 
 </li>
 </ul>
 
 Market &amp; Competitive Intelligence
 
 
 
 <ul>
 <li>
 Conduct market research and competitor benchmarking to inform solution differentiation.
 </li>
 <li>
 Maintain knowledge of industry trends, emerging technologies, and best practices in managed services.
 
 
 </li>
 </ul>
 
 Operational &amp; Delivery Alignment
 
 
 
 <ul>
 <li>
 Liaise with delivery teams to validate feasibility, cost, and resource implications of proposed solutions
 </li>
 <li>
 Assist in the transition from sales to delivery, including handover documentation and stakeholder alignment
 
 
 </li>
 </ul>
 
 Expected Skills
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills; ability to assess and structure complex solutions
 </li>
 <li>
 Excellent PowerPoint skills, with ability to storyboard and develop executive-ready slides
 </li>
 <li>
 </li>
 <ul>
 <li>
 Excellent Excel skills and ability to independently model complex solutions
 </li>
 <li>
 Effective communicator with strong writing and presentation skills
 </li>
 <li>
 Ability to manage multiple priorities under tight deadlines and in a fast-paced environment
 </li>
 <li>
 Experience in HR managed services, shared services or global business process outsourcing
 </li>
 <li>
 Strong understanding of the hire-to-retire lifecycle
 </li>
 <li>
 Understanding of HR automation and AI technologies used to support operational excellence
 </li>
 <li>
 Experience developing proposals for HR managed services solutions
 </li>
 <li>
 Understanding of HR managed services solutions &amp; pricing structures a plus (FTE-based, output-based, consumption-based).
 
 </li>
 </ul>
 </ul>
 
 Expected Competencies
 
 
 
 <ul>
 <li>
 Can-do attitude and willingness to learn and develop
 </li>
 <li>
 Ability to be agile and thrive in a high pressure environment .
 
 
 </li>
 </ul>
 
 Required Language Skills
 
 
 
 Proficient in written and spoken English and Arabic .
 
 
 
 Minimum Education And Specific Qualification
 
 
 
 Bachelor&rsquo;s degree in Business , HR, Engineering, Technology, or related field
 
 
 
 Minimum Years Experience Required
 
 
 
 7 &ndash; 10 years of experience in an international managed services, shared services or global business outsourcing organization or Big 4 firm performing a HR managed services delivery or solutioning role
 
 
 
 Additional Application Instructions
 
 
 
 NA
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Coaching and Feedback, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 29 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 
 Government Clearance Required?
 
 
 
 
 Job Posting End Date
 
</div>

Sales & Solutions Manager - HR

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25133681
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Understanding Markets &amp; Maximizing Revenue
 
 
 
 <ul>
 <li>
 Identifies new group/catering business to achieve personal and property revenue goals.
 </li>
 <li>
 Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
 </li>
 <li>
 Closes the best opportunities for the property based on market conditions and property needs.
 </li>
 <li>
 Monitors same day selling procedures to maximize room revenue and control property occupancy.
 </li>
 <li>
 Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
 
 
 </li>
 </ul>
 
 Conducting Daily Sales Activities
 
 
 
 <ul>
 <li>
 Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
 </li>
 <li>
 Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
 </li>
 <li>
 Uses sales resources and administrative/support staff effectively.
 </li>
 <li>
 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
 </li>
 <li>
 Services our customers in order to grow share of the account.
 </li>
 <li>
 Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.
 </li>
 <li>
 Provides excellent customer service consistent with the daily service basics of the brand.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer&rsquo;s expectations.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
 </li>
 <li>
 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
 </li>
 <li>
 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
 
 
 </li>
 </ul>
 
 Building Successful Relationships
 
 
 
 <ul>
 <li>
 Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
 </li>
 <li>
 Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
 </li>
 <li>
 Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
 </li>
 <li>
 Manages and develops relationships with key internal and external stakeholders.
 </li>
 <li>
 Provides accurate, complete and effective turnover to Event Management.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Utilizes intranet for resources and information.
 </li>
 <li>
 Conducts site inspections.
 </li>
 <li>
 Creates contracts as required.
 </li>
 <li>
 Participates in and practices daily service basics of the brand.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Sales Manager - Corporate

TTEC

<div>
 Senior Sales Manager, Cairo
 
 
 Bringing smiles is what we do at TTEC&hellip; for you and the customer. You will be the Senior Sales Manager working in our Cairo site, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
 
 
 Reporting to the EMEA Sales Operations Director you will be responsible for leading a large team of inbound and outbound sales agents and developing and implementing successful sales strategies.
 
 
 
 What You&rsquo;ll Do As a Leader
 
 
 
 <ul>
 <li>
 Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
 </li>
 <li>
 Possess strong understanding of Outbound, Inbound and Account management sales motions and working to drive and generate net new revenue.
 </li>
 <li>
 Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.
 </li>
 <li>
 Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
 </li>
 <li>
 Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
 </li>
 <li>
 Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.
 </li>
 <li>
 Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
 </li>
 <li>
 Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do As Senior Sales Manager
 
 
 
 <ul>
 <li>
 Manage Sales pipeline and regular forecasting to meet assigned goals.
 </li>
 <li>
 Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
 </li>
 <li>
 Develop and continuously improve lead qualification using established criteria and standards.
 </li>
 <li>
 Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
 </li>
 <li>
 Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
 </li>
 <li>
 Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
 
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Native or fluent in spoken and written English
 </li>
 <li>
 Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
 </li>
 <li>
 5 year success with managing a BPO brick and mortar team as well as drive success in a virtual/work from home environment.
 </li>
 <li>
 Demonstrated ability to be a quick learner with the ability to adapt on a daily basis
 </li>
 <li>
 Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
 </li>
 <li>
 Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
 </li>
 <li>
 Willingness to work across shifts where needed.
 </li>
 <li>
 Advanced knowledge of Sales Operations, Technology used in Digital sales
 </li>
 <li>
 Strong leadership driving Sales, Customer Success and Subscription management.
 </li>
 <li>
 Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
 </li>
 <li>
 Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
 
 
 
 </li>
 </ul>
 What You Can Expect
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Ask us about our paid time off (PTO) and wellness and healthcare benefits
 </li>
 <li>
 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
 
 
 
 </li>
 </ul>
 Visit https://mybenefits.ttec.com for more information.
 
 
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
 
 Other Locations
 
 
 
 Egypt
 
 
</div>

Senior Sales Operations Manager

SPICE DMC

<div>
 
 
 SPICE by Magic Travels
 
 is the dedicated MICE division of the
 
 Magic Travels Group
 
 , a privately-owned Destination Management Company (DMC) with over 40 years of experience across the Middle East and Europe. Operating in six strategic destinations &mdash; the UAE, Oman, Jordan, Egypt, Georgia, and France &mdash; SPICE designs and delivers tailor-made corporate events, incentive travel programs, and business experiences with a
 
 strong focus on creativity, exclusivity, and flawless logistics.
 
 
 
 
 
 
 
 Position Details:
 
 
 
 
 
 <ul>
 <li>
 
 Job Title:
 
 MICE Project Manager
 </li>
 <li>
 
 Department:
 
 MICE
 </li>
 <li>
 
 Location:
 
 Based in one of the following destinations: Oman, UAE, or Egypt
 </li>
 <li>
 
 Grade/Level:
 
 Manager
 </li>
 <li>
 
 Position Type:
 
 Full-Time
 </li>
 <li>
 
 Reporting To:
 
 Country Manager / General Manager
 </li>
 <li>
 
 Travel Required:
 
 Yes &ndash; local and international
 </li>
 </ul>
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 As a
 
 MICE Project Manager
 
 , you will be responsible for leading, coordinating, and executing high-end MICE projects from concept to delivery. You will serve as the primary point of contact for clients, ensuring an exceptional standard of service and delivery while collaborating closely with internal teams, suppliers, and stakeholders. This role requires both operational expertise and creative flair, as well as a strong sense of ownership and leadership.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Design and manage end-to-end event programs: budget planning, timelines, supplier coordination, logistics, and risk management.
 </li>
 <li>
 Serve as the lead client liaison throughout the project lifecycle, ensuring clarity, transparency, and satisfaction at every stage.
 </li>
 <li>
 Manage the production of exceptional on-site event execution, including inspections, supplier briefings, logistics coordination, and real-time problem-solving.
 </li>
 <li>
 Source, negotiate, and manage contracts with suppliers, venues, and partners to ensure high-quality service delivery and cost control.
 </li>
 <li>
 Work cross-functionally with sales, marketing, operations, and finance teams to ensure alignment and optimize project outcomes.
 </li>
 <li>
 Monitor and control budgets and invoicing, ensuring financial transparency and project profitability.
 </li>
 <li>
 Ensure that all projects meet the brand standards of Magic Travels and the SPICE division.
 </li>
 <li>
 Contribute to innovation, product development, and the sharing of best practices across the group.
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 Minimum of 3&ndash;5 years&rsquo; experience in MICE project management, preferably within a DMC or events agency.
 </li>
 <li>
 Fluency in
 
 English and French
 
 is required. Arabic is a strong plus.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 
 
 
 <ul>
 <li>
 Exceptional project management and organizational skills.
 </li>
 <li>
 High attention to detail and commitment to excellence.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal abilities.
 </li>
 <li>
 Strong leadership and decision-making capabilities.
 </li>
 <li>
 Resilience, flexibility, and ability to manage pressure and deadlines.
 </li>
 <li>
 Knowledge of local destinations, venues, and supplier networks in at least one of our operating regions.
 </li>
 </ul>
 
 
</div>

Project Manager - MICE

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