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Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25140832
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 The St. Regis Cairo, 1189 Nile Corniche Downtown, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Building Successful Relationships that Generate Sales Opportunities
 
 
 
 <ul>
 <li>
 Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
 </li>
 <li>
 Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
 </li>
 <li>
 Develops relationships within community to strengthen and expand customer base for sales opportunities.
 </li>
 <li>
 Assists with managing and developing relationships with key internal and external stakeholders.
 </li>
 <li>
 Provides accurate, complete and effective turnover to Event Management.
 
 
 </li>
 </ul>
 
 Managing Sales Activities
 
 
 
 <ul>
 <li>
 Participates in sales calls with members of sales team to acquire new business and/or close on business.
 </li>
 <li>
 Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
 
 
 </li>
 </ul>
 
 Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
 
 
 
 <ul>
 <li>
 Identifies new business to achieve personal and location revenue goals.
 </li>
 <li>
 Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
 </li>
 <li>
 Assists in closing the best opportunities for the location based on market conditions and location needs.
 </li>
 <li>
 Gains understanding of the location&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
 
 
 </li>
 </ul>
 
 Providing Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Supports the company&rsquo;s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
 </li>
 <li>
 Services our customers in order to grow share of the account.
 </li>
 <li>
 Executes and supports the company&rsquo;s customer service standards.
 </li>
 <li>
 Provides excellent customer service consistent with the daily service basics of the company.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Sales Manager

Americana Restaurants

<div>
 
 
 Who we are?
 
 
 
 Americana Restaurants is a leading restaurant operator and food &amp; beverage platform in the MENA region. With a legacy that dates back to 1964, we&rsquo;ve grown to represent and manage some of the world&rsquo;s most beloved restaurant brands&mdash;including KFC, Pizza Hut, Hardee&rsquo;s, Krispy Kreme, and many more&mdash;across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region.
 
 
 As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.
 
 
 
 Assistant Sales &amp; Catering Manager
 
 
 
 We&rsquo;re looking for a proactive and customer-focused Assistant Sales &amp; Catering Manager to support the execution of sales and catering strategies across our restaurant network. You&rsquo;ll help drive business growth by managing client relationships, coordinating catering operations, and supporting the delivery of sales targets.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support the development and execution of sales and catering plans
 </li>
 <li>
 Assist in managing key client relationships and daily sales activities
 </li>
 <li>
 Coordinate catering orders, logistics, and ensure timely service delivery
 </li>
 <li>
 Help track sales performance, generate reports, and analyze trends
 </li>
 <li>
 Contribute to customer engagement, satisfaction, and retention
 </li>
 <li>
 Ensure execution of promotional campaigns and events
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, or related field
 </li>
 <li>
 5&ndash;7 years of experience in sales, catering, or hospitality
 </li>
 <li>
 Strong coordination and client service skills
 </li>
 <li>
 Attention to detail, with ability to manage multiple priorities
 </li>
 <li>
 Excellent communication and organizational skills
 </li>
 </ul>
 
 
</div>

Assistant Sales & Catering Manager

IGT Solutions

<div>
 
 
 Facility Assistant Manager &ndash; IGT Solutions, Technological Park Maadi
 
 
 
 We&rsquo;re hiring a
 
 Facility Assistant Manager
 
 to support daily operations, maintenance, and safety of our workplace. You&rsquo;ll coordinate repairs, manage vendors, oversee housekeeping &amp; security, and ensure smooth facility services for our teams.
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree &amp; 3+ years in facility management or similar role.
 </li>
 <li>
 Strong organizational &amp; problem-solving skills.
 </li>
 <li>
 Knowledge of safety &amp; building regulations.
 </li>
 </ul>
 
 
 Details:
 
 
 <ul>
 <li>
 
 Shifts:
 
 Rotational (as needed)
 </li>
 <li>
 
 Benefits:
 
 Social &amp; medical insurance, company transportation.
 </li>
 </ul>
 
 
</div>

Assistant Facilities Administrator

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
 
 
 
 Assistant Information Technology Manager
 
 
 
 Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Assistant Information Technology Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
 
 
 
 About The Role
 
 
 
 Assistant Information Technology Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
 
 
 
 What You Will Do
 
 
 
 Maintain harmonious and professional relationships with all departments and the Home Office.
 
 
 <ul>
 <li>
 Comply with and enforce Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact.
 </li>
 <li>
 Must have strong interpersonal skills and be able to relate to all levels of staff.
 </li>
 <li>
 Must be able to assist hotel guests with technical requirements and issues.
 </li>
 <li>
 Must be able to provide high levels of service and support to admin users as per the contracted Service Level Agreement.
 </li>
 <li>
 Assist in other areas of the accounting office as needed.
 
 
 </li>
 </ul>
 Product Functions
 
 
 <ul>
 <li>
 Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX, and Food &amp; Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
 </li>
 <li>
 Establish and maintain user procedures and hardware familiarization for all systems.
 </li>
 <li>
 Provide administration services, to include: contribution to technology capital and operating budgets.
 </li>
 <li>
 Provide Systems Administration, including maintaining user/group accounts, user configuration, troubleshooting access problems, and completion of on-site documentation.
 </li>
 <li>
 Assist in Server infrastructure management, performance monitoring, Operating System upgrades, and troubleshooting.
 </li>
 <li>
 Ensure effective support for other systems, including back office, sales and catering, and human resources applications, and any other systems at the property.
 </li>
 <li>
 Provide system support services, including service outage diagnosis, troubleshooting, and restoration of service, and virus protection management.
 </li>
 <li>
 Maintain and promote Four Seasons' core technology standards as outlined in the Four Seasons IT Core Standards.
 </li>
 <li>
 Assist in the coordination of new acquisitions and major projects as required.
 </li>
 <li>
 Participate in property-level, corporate-initiated technology implementations.
 </li>
 <li>
 Good knowledge and support for Desktop OS and applications, including patches.
 </li>
 <li>
 Provide direct guest support and quality support to function rooms and conference services.
 </li>
 <li>
 Administer Lotus Notes, connection to global VPN, and other communication tools.
 </li>
 <li>
 Assist in the process of systems backup and recovery procedures.
 </li>
 <li>
 Assist in the management of third-party vendors.
 </li>
 <li>
 Provide 24 / 7 support for mission-critical systems.
 </li>
 <li>
 Assist with network support and security of the hotel network, and Active Directory maintenance.
 
 
 </li>
 </ul>
 Server Infrastructure maintenance, Network Infrastructure maintenance &ndash; wired &amp; wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc).
 
 
 <ul>
 <li>
 Perform any additional duties as assigned by the Director of Finance/Assistant Director of Finance or Director of IT.
 
 
 </li>
 </ul>
 Profit Functions
 
 
 <ul>
 <li>
 Recommend new applications as requested by hotels to streamline business processes.
 </li>
 <li>
 Implement technology &ldquo;best practices&rdquo;.
 </li>
 <li>
 Provide HSIA Guest and Customer support when no contract with third parties exists.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 Have college degree, preferably specializing in management or equivalent experience, is required.
 
 
 Know about Rooms &amp; Front Office, labor control, merchandising, and accounting.
 
 
 Have the ability to operate computer equipment and other Rooms &amp; Front Office computer systems.
 
 
 Have reading, writing, and oral proficiency in the English language.
 
 
 2+ years of previous experience in a similar role in five-star luxury hotels
 
 
 
 What We Offer
 
 
 
 Competitive Salary, wages, and a comprehensive benefits package
 
 
 Excellent Training and Development opportunities
 
 
 Complimentary Dry Cleaning for Employee Uniforms
 
 
 Complimentary Employee Meals
 
 
 Complimentary stays at FS properties (based on availability), with discounted meals.
 
 
 Dental and medical/disability/life insurance
 
 
 Retirement benefits/pension
 
 
 Employee service awards
 
 
 Annual employee party/social and sporting events
 
 
 
 Schedule &amp; Hours
 
 
 
 Full-time&ndash;Time Job with 5 working days a week.
</div>

Assistant Information Technology Manager

<div>
 In a world of dramatic and fast-paced change, the ability to retain existing customers and attract new ones is critical. As a Business Transformation professional, you&rsquo;ll provide clients with a strong analytical framework to transform their sales and drive sustainable growth. Joining one of our high-performing, globally integrated teams, you&rsquo;ll work closely with our clients&rsquo; marketing, sales, and customer service functions, helping to ensure they interact effectively with their customer base.
 
 
 Through our structured learning and development program, you&rsquo;ll develop the skills, knowledge, and experience to help grow our clients&rsquo; businesses. And with a network that stretches across the world, you&rsquo;ll gain unparalleled insight and experience from different geographies and sectors. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
 
 
 
 The opportunity
 
 
 
 We are looking for Business Design Consultants at various levels
 
 (Senior Consultant/Assistant Manager /Manager)
 
 to join our leading Business Design Consulting team. Our consultants are leaders in, and passionate about helping our clients design and deliver new Customer Experiences. They are smart, switched on and bring a strategic, creative, and analytical mindset. Above all they want to make a real difference to our client&rsquo;s business and their customers.
 
 
 Our Business Design Consultants lead our project team&rsquo;s day to day and work closely with our clients to lead, inspire and influence thinking within the project. They are expected to coach and develop their team members and are responsible for the delivery of complex workstreams and solutions. They deliver impactful when presentation, and have experience in leading client workshops, design sessions and/or customer research clinics. They are comfortable working with a level of ambiguity and at a fast pace in a dynamic environment.
 
 
 Our Business Design Consultants enjoy working on varying projects and are open to learning about new industries and new cultures. They work across the project lifecycle from CX strategy through to CX design and execution. They deliver outstanding service to our clients and in do so in a way which helps achieve our purpose of &ldquo;build a better working world&rdquo;.
 
 
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead complex CX workstreams comprising a mix of EY and client&rsquo;s resources, with overall accountability delivering the expected outcomes to quality, time, and budget
 </li>
 <li>
 Ability to build a highly collaborative, high performing team environment
 </li>
 <li>
 Coach and mentor junior team members
 </li>
 <li>
 Ability to identify and address client needs, and lead client discussions and meetings and workshops
 </li>
 <li>
 Lead in the design and implementation of customer-centric solutions that provide measurable impact to clients
 </li>
 <li>
 Design customer journeys in various client sectors, identify experiential pain points, delights and CX capabilities
 </li>
 <li>
 Contribute to the development of the Business Design practice i.e. support industry events, thought leadership and development of new tools and methods
 
 
 </li>
 </ul>
 
 Skills And Attributes For Success
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Strong drive to excel professionally, and to guide and motivate others
 </li>
 <li>
 Advanced written and verbal communication skills
 </li>
 <li>
 Dedicated, innovative, resourceful, analytical, and able to work under pressure
 </li>
 <li>
 Foster an efficient, innovative, and team-oriented work environment
 
 
 </li>
 </ul>
 
 To qualify for the role, you must have
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s or master&rsquo;s degree with (2-5 years for Senior Consultant/Assistant Manager, 6+ years for Manager, 8-10 years) of working experience in a customer-facing and problem-solving capacity. Preferably with experience in a business consulting role in a leading consultancy firm, designing or delivering customer journeys in the market.
 </li>
 <li>
 Familiarity with customer-centric trends, best practices, and technology solutions. Some fundamental experience in at least one of the competencies: customer research and insights, design, sales and marketing, customer services operations and channel engagement would be helpful
 </li>
 <li>
 Some experience in the design or delivery in at least one or more of the following competencies:
 </li>
 <ul>
 <li>
 Customer research and Insights
 </li>
 <li>
 Human-centered Experience Design and Measurement
 </li>
 <li>
 Sales and Marketing
 </li>
 <li>
 Customer Services and Engagement
 </li>
 <li>
 Recognized digital platforms and enabling technologies i.e. CMS, CRM
 
 </li>
 </ul>
 </ul>
 
 Ideally, you will also have
 
 
 
 <ul>
 <li>
 Sector-specific customer experience knowledge
 </li>
 <li>
 Knowledge in Agile and/or traditional project management
 </li>
 <li>
 Knowledge in product management and development lifecycle
 </li>
 <li>
 Knowledge in Design Thinking, UI/UX
 
 
 </li>
 </ul>
 
 What We Look For
 
 
 
 Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you are ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.
 
 
 
 What Working At EY Offers
 
 
 
 EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy.
 
 
 Plus, we offer:
 
 
 <ul>
 <li>
 Support, coaching and feedback from engaging colleagues
 </li>
 <li>
 Opportunities to develop new skills and progress your career
 </li>
 <li>
 The freedom and flexibility to handle your role in a way that is right for you
 
 
 </li>
 </ul>
 
 About EY
 
 
 
 As a global leader in assurance, tax, strategy &amp; transaction, and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
 
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 
 
 
 
 Join us in building a better working world.
 
 
 
 
 Apply now!
 
</div>

Senior Consultant - Business Design (Customer Experience) - Consulting - Egypt

<div>
 
 
 Who we are?
 
 
 
 
 
 
 Americana Restaurants is a leading restaurant operator and food &amp; beverage platform in the MENA region. With a legacy that dates back to 1964, we&rsquo;ve grown to represent and manage some of the world&rsquo;s most beloved restaurant brands&mdash;including KFC, Pizza Hut, Hardee&rsquo;s, Krispy Kreme, and many more&mdash;across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region.
 
 
 As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.
 
 
 
 
 
 
 About the role
 
 
 
 
 
 
 As an Assistant Brand Manager, you'll support the development and execution of strategic marketing plans to drive brand awareness, equity, and business growth. You&rsquo;ll collaborate closely with cross-functional teams and external partners to bring compelling campaigns to life.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist in developing and executing annual brand marketing plans and campaigns.
 </li>
 <li>
 Monitor market trends, competitor activities, and consumer insights to identify opportunities.
 </li>
 <li>
 Manage day-to-day brand operations including packaging, promotions, and digital presence.
 </li>
 <li>
 Work with media, creative, and research agencies to implement campaigns and track performance.
 </li>
 <li>
 Coordinate with internal teams (Sales, Trade Marketing, Product Development) to ensure brand consistency.
 </li>
 <li>
 Monitor KPIs and prepare performance reports to evaluate campaign effectiveness.
 </li>
 <li>
 Support product innovation and go-to-market strategies.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or related field.
 </li>
 <li>
 5&ndash;7 years of experience in brand marketing, preferably in FMCG/Retail
 </li>
 <li>
 Proven experience managing campaigns from concept to execution.
 </li>
 <li>
 Strong analytical skills with a data-driven approach to decision-making.
 </li>
 <li>
 Excellent communication, storytelling, and stakeholder management skills.
 </li>
 <li>
 Ability to work cross-functionally and manage multiple priorities effectively.
 </li>
 <li>
 Fluency in English is a must
 </li>
 </ul>
 
 
 
 
 
 Why Join Americana Restaurants?
 
 
 <ul>
 <li>
 Be part of a regional leader with a rich heritage and global partnerships
 </li>
 <li>
 Collaborate with dynamic, multicultural teams
 </li>
 <li>
 Enjoy opportunities for professional growth and development
 </li>
 <li>
 Work in an environment that values innovation, people, and performance
 </li>
 </ul>
 
 
</div>

Assistant Brand Manager Marketing

Kempinski Hotels

<div>
 
 
 Application Deadline:
 
 1 September 2025
 
 
 
 Department:
 
 Rooms Division, Front Office &amp; Guest Services
 
 
 
 Location:
 
 Egypt - Cairo
 
 
 
 
 Description
 
 
 
 
 Royal Maxim Palace Kempinski
 
 
 
 
 SCOPE:
 
 
 Under the guidance of the Front Office Manager assess, evaluate and ensure that long-term and short-term of the department are met. Support and assist Front Office and all Departments in the hotel to ensure a smooth, prompt and effective service to all guests.
 
 Direct and manage Front Office in absence of the Front Office Manager, respectively Assistant Front Office Manager.
 
 
 
 OVERALL OBJECTIVES:
 
 
 The job of
 
 Duty Manager
 
 is executed satisfactorily when:
 <ul>
 <li>
 Revenues, Expenses and Profit is closely monitored and budgeted figures (over)-achieved.
 </li>
 <li>
 Financial Policies and Procedures are supported and followed.
 </li>
 <li>
 LQA (Leading Quality Assurance) audit results are 85% and above.
 </li>
 <li>
 CSS (Customer Satisfaction Survey) results are rated on an average with &ldquo;5&rdquo; and above.
 </li>
 <li>
 ESS (Employee Satisfaction Survey) results are 85% and above.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 
 MAIN RESPONSIBILITIES
 
 <ul>
 <li>
 Ensures the smooth running of the operations on a day to day basis and in a pro active manner.
 </li>
 <li>
 Ensures that as per Kempinski Health &amp; Safety Policy the Fire Exits are free of obstacles.
 </li>
 <li>
 Support and assist all Front Office sections.
 </li>
 <li>
 Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems.
 </li>
 <li>
 Inform and co-ordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them.
 </li>
 <li>
 Check all correspondence of the day&rsquo;s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required.
 </li>
 <li>
 Control room availability for walk-ins and established accountability for guests departure dates and times.
 </li>
 <li>
 Follow up with Housekeeping any unresolved room discrepancies.
 </li>
 <li>
 Maintain reservation procedures, same day arrivals.
 </li>
 <li>
 Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.
 </li>
 <li>
 Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.
 </li>
 <li>
 Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees.
 </li>
 <li>
 Ensures that all departmental information is kept accurately and up to date.
 </li>
 <li>
 Promotes in house sales and facilities to maximize hotel revenues.
 </li>
 <li>
 Understand and carries out duties in line with Hotel Emergency Procedures.
 </li>
 <li>
 Inspects Front and Back of house for cleanliness, Health &amp; Safety and reports any faults to concerned departments.
 </li>
 <li>
 Inspects guestrooms on a daily basis.
 </li>
 <li>
 Co-ordinates/Assists security personnel in all related matters.
 </li>
 <li>
 Responds promptly to any operational requests from Front Office and other hotel departments.
 </li>
 <li>
 Attends to referred and unsolved problematic situations.
 </li>
 <li>
 Co-ordinates and assists with accommodation and transportation of guests in overbooked situations.
 </li>
 <li>
 Completes VIP, delegations and group leaders welcome and farewell as appropriate.
 </li>
 <li>
 Conduct efficient hand-over with coming Manager.
 </li>
 </ul>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 
 
 
 
 Skills, Knowledge and Expertise
 
 
 
 
 NATIONALITY:
 
 Eligible for a working permit in country of hire.
 
 
 EDUCATION:
 
 Higher College.
 
 Hotel Management.
 
 
 
 EXPERIENCE:
 
 To fill the position,
 
 one
 
 of the following is required:
 <ul>
 <li>
 Minimum 5 years Front Office Supervisory position
 </li>
 <li>
 Preferably as Section Head in 5 star property.
 </li>
 <li>
 Proven track record with good progression.
 </li>
 <li>
 Mature &amp; Customer focused.
 </li>
 </ul>
 
 LANGUAGE:
 
 Ability to work and communicate in a multinational environment:
 <ul>
 <li>
 Local language &ndash; excellent oral and written skills (as applicable)
 </li>
 <li>
 English &ndash; excellent oral and written skills
 </li>
 <li>
 Additional language - beneficial
 </li>
 </ul>
 
 COMPETENCIES:
 
 Include the skills the candidate must have to fill this
 
 position
 <ul>
 <li>
 Adaptability / Flexibility
 </li>
 <li>
 Concern for Quality
 </li>
 <li>
 Initiative
 </li>
 <li>
 Managing Performance
 </li>
 <li>
 Results &ndash; Oriented
 </li>
 <li>
 Cross Cultural Sensitivity
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Customer Service Orientation
 </li>
 <li>
 Written skills
 </li>
 <li>
 Friendly and caring
 </li>
 <li>
 Analytical thinking
 </li>
 </ul>
 
 TECHNICAL COMPETENCIES:
 
 Computer literacy adapted to the field of training:
 <ul>
 <li>
 Comprehensive Opera knowledge
 </li>
 <li>
 Comprehensive Micros knowledge
 </li>
 <li>
 Up Selling techniques
 </li>
 <li>
 Microsoft Excel and Statistical knowledge
 </li>
 </ul>
 
 INDIVIDUAL
 
 
 CHARACTERISTICS:
 
 To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
 <ul>
 <li>
 People Oriented
 </li>
 <li>
 Passionate for European luxury
 </li>
 <li>
 Entrepreneurial
 </li>
 <li>
 Straightforward
 </li>
 <li>
 Motivating
 </li>
 <li>
 Problem solving &amp; Decision making
 </li>
 <li>
 Adaptability/ Flexibility
 </li>
 <li>
 Concern for quality
 </li>
 <li>
 Initiative
 </li>
 <li>
 Managing performance
 </li>
 <li>
 Results oriented
 </li>
 <li>
 Cross cultural sensitivity
 </li>
 <li>
 Customer service orientation
 </li>
 <li>
 Listening and Communication Skills
 </li>
 <li>
 Writing skills
 </li>
 <li>
 Stress Management
 </li>
 <li>
 Resourcefulness
 </li>
 </ul>
 
 OTHER SKILLS:
 
 Depending on region and property.
</div>

Duty Manager - Egyptians only

Explore 414+ Assistant sales manager in Cairo this September. Find roles across top companies and apply now to boost your career.