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after sales supervisor

Kasrawy Group Careers

<div>
 Position: After Sales Supervisor.
 
 
 Job Overview:
 
 
 We are currently seeking an experienced After Sales Supervisor to join our team in 6th of October City. The successful candidate will be responsible for overseeing the after-sales service department and ensuring that all customer inquiries and concerns are addressed promptly and efficiently. This is a full-time position with a competitive salary and benefits package.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and supervise the after-sales service department, including technicians and service advisors
 </li>
 <li>
 Ensure that all customer inquiries and concerns are addressed in a timely and satisfactory manner
 </li>
 <li>
 Monitor and maintain customer satisfaction levels through regular follow-up and feedback
 </li>
 <li>
 Coordinate with the sales team to ensure a smooth transition from sales to after-sales service for new customers
 </li>
 <li>
 Develop and implement strategies to increase after-sales service revenue and profitability
 </li>
 <li>
 Conduct regular training and performance evaluations for the after-sales team
 </li>
 <li>
 Collaborate with other departments to improve overall customer experience and satisfaction
 </li>
 <li>
 Stay updated on industry trends and developments to continuously improve after-sales service processes and procedures
 </li>
 <li>
 Handle escalated customer complaints and provide appropriate solutions
 </li>
 <li>
 Prepare and analyze reports to track after-sales service performance and make recommendations for improvement.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Automotive Engineering, or a related field
 </li>
 <li>
 Minimum of 2 years of experience in a similar role, preferably in the automotive industry
 </li>
 <li>
 Excellent leadership and communication skills
 </li>
 <li>
 Strong customer service orientation
 </li>
 <li>
 Knowledge of automotive service and repair processes
 </li>
 <li>
 Ability to work under pressure and handle multiple tasks simultaneously
 </li>
 <li>
 Proficient in MS Office and other relevant software applications
 
 </li>
 </ul>
</div>

After Sales Supervisor

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 176559
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 The General Supervisor &ndash; Admin is responsible for ensuring the disciplined execution of day-to-day administrative operations, including financial tracking, telecom governance, and consumption control, while maintaining high levels of accuracy, compliance, and operational continuity. The role also supports effective coordination across functions to ensure smooth service delivery and adherence to established policies and procedures.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Monitor telecom accounts and SIM card allocations with monthly consumption verification
 </li>
 <li>
 Track pantry consumables and conduct monthly trend analysis
 </li>
 <li>
 Process telecom and consumables payments accurately and on time
 </li>
 <li>
 Manage petty cash disbursement and monthly settlement reconciliation
 </li>
 <li>
 Monitor parking subscriptions and monthly allocation tracking
 </li>
 <li>
 Prepare expense reports and ensure secure handling of sensitive data
 </li>
 <li>
 Manage shared admin email box and ensure unified communication
 
 
 </li>
 </ul>
 
 Required Skills to be successful:
 
 
 
 <ul>
 <li>
 4 &ndash;7 years of experience in administrative supervision or operational coordination
 </li>
 <li>
 Experience handling financial tracking and vendor-related processes
 </li>
 <li>
 Exposure to reporting and reconciliation activities
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or Diploma in Business Administration or related field
 </li>
 <li>
 Knowledge of expense tracking and petty cash processes
 </li>
 <li>
 Basic understanding of compliance and documentation control
 </li>
 <li>
 Familiarity with telecom and vendor account monitoring
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
</div>

General Supervisor - Admin | Real Estate | Shared Services

Concentrix

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative (Sales &amp; CS) in Concentrix at New Cairo site!
 
 
 
 
 
 The Advisor I, Sales &amp; Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 Location: New Cairo, Egypt
 
 
 
 
 
 Qualifications:
 
 
 
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
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 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 
 
 
 <ul>
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 Attractive salary packages
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts)
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 Social &amp; medical insurance
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 Paid training
 </li>
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 Opportunity to get promoted after 6 months.
 </li>
 </ul>
</div>

Telecommunications Specialist

Alazaizy Group - العزايزي جروب

<div>
 
 Company Description
 
 
 
 Established in January 2010, Alazaizy Group began as Alazaizy Supplies, focusing on the supply of building materials. The company quickly forged strong partnerships with leading construction and real estate development companies, becoming a trusted partner in major real estate projects across Egypt. Known for its swift and efficient customer service, Alazaizy Group has built a solid reputation in the industry for reliability and excellence.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role located in Qesm Misr El Qadimah for a Sales Executive specializing in Concrete Block Molds &amp; Machinery Maintenance. The Sales Executive will be responsible for identifying and reaching out to potential clients, showcasing company products, managing customer accounts, and building long-term client relationships. Additional responsibilities include preparing and delivering presentations, negotiating contracts, and providing after-sales support, including ensuring machinery maintenance requirements are met effectively.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proven sales skills, including business development, customer relationship management, and lead generation
 </li>
 <li>
 Knowledge of concrete block molds, industrial machinery, and maintenance processes
 </li>
 <li>
 Strong presentation and negotiation skills
 </li>
 <li>
 Effective communication and interpersonal abilities for maintaining client relationships
 </li>
 <li>
 Problem-solving skills and an aptitude for understanding technical and mechanical products
 </li>
 <li>
 Proficiency in MS Office and sales management software
 </li>
 <li>
 Bachelor's degree in Engineering, Business Administration, or a related field is preferred
 </li>
 <li>
 Experience in the construction or manufacturing sector is a plus
 </li>
 </ul>
</div>

Sales Executive – Concrete Block Molds & Machinery Maintenance

Beyond Menu

<div>
 
 
 About Beyond Menu
 
 
 
 BeyondMenu helps 15,000 independent restaurants win with digital hospitality &mdash; SEO, online ordering, guest engagement, retention, and revenue-driving tools built specifically for owner-operators. We&rsquo;re a leading revenue partner for independent restaurants in the US.
 
 
 
 
 
 We&rsquo;re profitable, growing fast, and building a world-class sales team in Cairo.
 
 
 
 
 
 
 Why This Role
 
 
 
 
 Earn in US dollars.
 
 &nbsp;$1,100/month guaranteed from day one during training &mdash; and it only goes up from there. Our ramped reps earn $1,500&hellip; $2,000&hellip; $2,500&hellip; $3,000 and beyond. Commissions are uncapped. That&rsquo;s 10x the national average salary, in a currency that holds its value.
 
 
 
 
 
 
 Work from home.
 
 &nbsp;No commute, no office politics. You, your headset, and your numbers.
 
 
 
 
 
 
 Built for students and recent grads.
 
 &nbsp;Our shift aligns with US Eastern business hours &mdash; typically 3:00 PM &ndash; 12:00 AM Cairo time, with flexibility to shift schedules later depending on business needs &mdash; which means you can attend university during the day and build a real career in the evening. No prior sales experience required &mdash; we provide comprehensive training. What we&rsquo;re looking for is fluent English, competitive drive, and the discipline to show up every day.
 
 
 
 
 
 
 Already have sales experience?
 
 &nbsp;Even better. Experienced BDRs and SDRs ramp faster and earn more. If you&rsquo;ve carried a target at Raya, Xceed, Teleperformance, or any outbound operation, you know the game &mdash; we just pay better.
 
 
 
 
 
 
 The Role
 
 
 
 You&rsquo;ll call American restaurant owners, create urgency around BeyondMenu&rsquo;s platform, and book qualified meetings for our Account Executives. This is high-volume cold outbound &mdash; 150&ndash;300 calls per day, most ending in rejection, some ending in wins that pay your commission.
 
 
 
 
 
 This is a phone-first role. You&rsquo;ll prospect, cold call, handle objections, control conversations, and earn decision-maker attention &mdash; daily.
 
 
 
 
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Cold call restaurant owners across the US to generate qualified meetings for Account Executives
 </li>
 <li>
 Run high-volume outbound prospecting &mdash; calls, follow-ups, tasks
 </li>
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 Position value quickly and confidently in fast-paced conversations
 </li>
 <li>
 Handle objections and earn commitment from busy decision-makers
 </li>
 <li>
 Maintain clean activity, notes, and outcomes in Salesforce
 </li>
 <li>
 Hit daily execution standards for dials, talk time, connects, and meetings set
 </li>
 <li>
 Improve continuously through structured call coaching, QA, and performance feedback
 </li>
 </ul>
 
 
 
 
 
 Who Thrives Here
 
 
 <ul>
 <li>
 You&rsquo;re competitive &mdash; you want a leaderboard and you want to be at the top of it
 </li>
 <li>
 You&rsquo;re comfortable with rejection and pressure &mdash; it fuels you, it doesn&rsquo;t drain you
 </li>
 <li>
 You want to build real sales skill: objection handling, control, closing for next steps
 </li>
 <li>
 You track your numbers and take pride in performance
 </li>
 <li>
 You bring energy, urgency, and coachability every shift
 </li>
 <li>
 You want a clear path to Account Executive or Team Lead &mdash; top performers have been promoted within 6 months
 </li>
 </ul>
 
 
 
 
 
 Preferred Background
 
 
 <ul>
 <li>
 SDR/BDR experience OR high-drive entry-level talent &mdash; both welcome
 </li>
 <li>
 Experience in outbound, call-center, SMB, or high-velocity sales is a plus
 </li>
 <li>
 Restaurant, hospitality, or local business exposure is helpful &mdash; not required
 </li>
 <li>
 Currently enrolled university students are encouraged to apply
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 
 $750 USD/month base + uncapped commission&nbsp;&mdash;&nbsp;$1,100/month guaranteed during training.
 
 &nbsp;After training,&nbsp;baseline expectation is
 
 $1,500/month
 
 , but top performers earn more than $3,000/month
 </li>
 <li>
 
 Paid in US dollars
 
 &nbsp;&mdash; deposited monthly, currency-protected
 </li>
 <li>
 
 Fully remote
 
 &nbsp;&mdash; work from anywhere in Cairo
 </li>
 <li>
 
 Comprehensive sales training
 
 &nbsp;&mdash; structured daily call coaching, live QA, real-time scorecards and performance feedback
 </li>
 <li>
 
 Career progression
 
 &nbsp;&mdash; fast track to Account Executive or Team Lead roles for top performers
 </li>
 <li>
 
 Compatible with university schedules
 
 &nbsp;&mdash; US Eastern business hours (typically 3:00 PM &ndash; 12:00 AM Cairo time, with flexibility to shift schedules later depending on business needs) lets you study during the day and earn at night
 </li>
 </ul>
 
 
 
 
 
 $1,100 - $3,000 a month
 
 
 
 $750 USD/month base salary + uncapped performance commission.&nbsp;During your training ramp period, you receive a guaranteed supplemental commission on top of your base &mdash; meaning you earn at least $1,100 USD/month&nbsp;from day one, even before you close your first deal. After training,&nbsp;the baseline expectation is $1,500/month, but top performers earn more than $3,000/month.&nbsp;Commissions are uncapped. All compensation is paid in US dollars.
 
 
 
 
 
 Ready to earn in dollars and build a real sales career?
 
 Apply now
 
 &mdash; we&rsquo;re hiring on a rolling basis and moving fast. Current university students are encouraged to apply.
 
</div>

Sales Representative — Remote, USD Pay, US Eastern Hours

Beiersdorf

<div>
 
 Your Tasks
 
 
 
 The MT National Sales Manager will define and implement the MT strategy for NIVEA brand across the country, as well as will identify and pilot new growth opportunities. S(he) will be responsible to drive business growth at speed &amp; scale and will lead a team of 1 supervisor.
 
 
 <ul>
 <li>
 Setting MT channel strategic plan that covers all sales fundamentals in terms of (direct/indirect reach - distribution &ndash; promotions &ndash; activity grids &ndash; permanent/secondary POSM).
 </li>
 <li>
 Building MT annual business plan (Sales forecast- Trade Allowance by bucket).
 </li>
 <li>
 Leading/Coaching the MT team towards achieving the company objectives within their respective region and enhance the sales fundamentals KPIs (IMS, Active Accounts, MSL performance and TOP10 penetration).
 </li>
 <li>
 Planning/Tracking MT sales financials across different customers and ensure the distributor teams are compliant to BDF financial standards in budgeting, execution &amp; reporting through reviewing/approving all claims from the distributors versus the approved sales memos/initiatives to ensure there are no deviations.
 </li>
 <li>
 Planning/Tracking the Annual Initiative Master Plan (Promotions- NPDs - Activations- MSL Enhancement- POSM) in collaboration with the S&amp;CM team.
 </li>
 <li>
 Maintain a smooth communication channels with the distributor top management teams &amp; ensure the agreed contractual terms are in place.
 </li>
 <li>
 Leading the S&amp;OP meeting with the distributor teams in collaboration with Supply Chain team on monthly basis to ensure the forecast/supply topics are clearly foreseen/sealed/aligned and targets are met.
 </li>
 <li>
 Building JBP with Key Accounts covers (IMS, NPDs, BDA, visibility, BAs, Openings, MSL) to ensure mutual objectives are shared/agreed and conducting quarterly business review meetings to measure performance versus targets, market share versus competitors in core categories and agree on next actions.
 </li>
 <li>
 Setting an annual incentive scheme to drive sales fundamentals KPIs (IMS - MSL) to motivate teams through P4P.
 </li>
 <li>
 Driving BEST IN CLASS execution in key MT stores in collaboration with S&amp;CM team to uplift store quality in all measures.
 </li>
 <li>
 Holding weekly meetings to oversee sales performance by region versus targets and agree on next actions.
 </li>
 <li>
 Conducting Quarterly meetings with the distributor sales manager to communicate the sales and marketing plans, share the monthly targets and identify the opportunities/challenges.
 </li>
 <li>
 Planning/Driving better stock management quality in distributor/Key Accounts warehouses by reviewing DIH (healthy &ndash; NPI) stock levels on monthly basis to bring more efficiency on supply and reduce returns.
 </li>
 <li>
 Analyzing Carrefour sell-out data on monthly basis by category to measure our market share versus competition and share results/next actions.
 </li>
 <li>
 Building team talent management by leading/coaching Pharmacy sales teams to uplift their (business/personal) skills and unlock their growth potential to maximize their performance and engagement through (70:20:10) model.
 </li>
 <li>
 Jointly defining/agreeing with the Pharmacy team their individual development plans and deciding on needed actions to deliver progress in these specific developments areas &amp; constantly follow up through 1:1 session to share feedback.
 
 
 </li>
 </ul>
 
 Your Profile
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree with a minimum of 5 years of experience in a similar role, ideally within the FMCG industry
 </li>
 <li>
 Strong foundation in sales fundamentals and commercial understanding
 </li>
 <li>
 Proficient in data analytics with the ability to derive actionable insights
 </li>
 <li>
 Demonstrated leadership capabilities and strong stakeholder management skills
 </li>
 <li>
 Previous experience in S&amp;CM is desirable
 </li>
 <li>
 Excellent communication skills with the ability to influence and collaborate effectively
 </li>
 <li>
 High level of commitment, ownership, and accountability
 </li>
 <li>
 Strong collaboration mindset with a competitive and results-driven approach
 </li>
 <li>
 Ability to manage change effectively in a dynamic environment
 </li>
 <li>
 Entrepreneurial mindset with a proactive and solution-oriented approach
 
 
 </li>
 </ul>
 At Beiersdorf, we want to help people feel good about their skin &ndash; and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.
 
 
 Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values &ndash; CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.
 
 
</div>

National Sales Manager - Modern Trade

Bayut Egypt

<div>
 Bayut Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of Bayut, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to Bayut long-term business growth.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great Bayut experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with Bayut's high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 Excellent in English Communication written and speak
 </li>
 <li>
 5+ years of relevant sales experience
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the real estate market in Egypt
 </li>
 <li>
 Knowledge of the Subscription industry
 </li>
 <li>
 Familiar with tech, ecommerce
 </li>
 <li>
 Familiar with Prop tech, Market place, Facebook, and other digital platforms
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills
 </li>
 <li>
 Excellent in converting lead into paying customer
 </li>
 <li>
 Positive/Flexible/Presentable/Committed
 </li>
 <li>
 Eager for success
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #EgyptBayut
</div>

Senior Business Development Manager - Maadi - Mokattam- Downtown

Explore 132+ After sales supervisor in Cairo this May. Find roles across top companies and apply now to boost your career.