arabic-speaking government & sovereign affairs advisor

arabic-speaking senior government affairs & policy advisor (gulf)

buyer, partnerships associate (visitor) - jeddah, head office

courier coordinator Jobs in Jeddah Saudi Arabia

courier coordinator

courier service

AZZEX logistics

We&rsquo; re Hiring Freelance Couriers Looking for reliable, independent couriers to join our delivery network. Requirements Own vehicle (car/ van) Valid license &amp; ID - Smartphone - Reliable &amp; punctual What we offer Flexible working hours - Competitive per - delivery pay Apply now and start earning on your schedule. Private driver, domestic worker etc. Iqama holders kindly don't contact. CITY Jeddah/ Khumra.Job Type: Full-timePay: ﷼6,000.00 - ﷼7,000.00 per monthAbility to commute/relocate:<ul><li>Jeddah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Primary (Preferred)</li></ul>Experience:<ul><li>Courier : 1 year (Preferred)</li></ul>Language:<ul><li>Arabic, English (Preferred)</li></ul>Location:<ul><li>Jeddah (Preferred)</li></ul>

Courier service

إبراق | IBRAQ

<div>
 
 
 Primary Purpose:
 
 
 
 The E-commerce Coordinator is responsible for supporting and ensuring the smooth execution of daily online operations, from order processing to customer service follow up.
 
 
 This role will focus on managing post order activities, coordinating across departments, resolving order related issues, and maintaining accurate reporting and reconciliation processes.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of the online store.
 </li>
 <li>
 Collaborate with inventory and warehouse / demand teams to ensure stock levels.
 </li>
 <li>
 Implement inventory control practices to minimize stockouts or overstocking.
 </li>
 <li>
 Coordinate with shipping companies and courier to manage logistics and delivery performance.
 </li>
 <li>
 Monitor courier performance.
 </li>
 <li>
 Address issues related to shipping delays, lost packages, or complaints.
 </li>
 <li>
 Monitor customer feedback and address complaints promptly.
 </li>
 <li>
 Online Orders Reconciliation Process
 </li>
 <li>
 Customer service-related issues including delayed, missing, or damaged orders.
 </li>
 <li>
 Shipping Companies related issues
 </li>
 <li>
 Inventory level and sales orders monitoring
 </li>
 <li>
 Coordinate with Demand, finance team for online sales and invoices.
 </li>
 <li>
 Regularly prepare operational performance reports (daily, weekly, monthly and yearly).
 </li>
 <li>
 Prepare Finance reports and reconciliation coordinate
 </li>
 <li>
 Fetch order data from ecommerce platforms and Identify Discrepancies.
 </li>
 <li>
 Retrieve Warehouse &amp; Fulfillment Data
 </li>
 <li>
 Fetch Shipping/Delivery Data
 </li>
 <li>
 Identify Discrepancies in invoices and stock.
 </li>
 <li>
 Investigate &amp; Resolve Issues like mismatching and wrong deliveries.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in E-commerce, Business Administration, Supply Chain Management, Logistics or Operations Management.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Proven 2-3 years of experience in ecommerce operation, preferably in online retail business.
 </li>
 <li>
 Proficiency in Excel, OMS, WMS, ERP systems (Odoo, Oracle, Salla)
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 
 
 
 <ul>
 <li>
 Good communication and collaboration skills.
 </li>
 <li>
 Proficient in Microsoft office tools like Excel.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 High attention to detail and ability to multitask.
 </li>
 <li>
 Good verbal and written communication in both Arabic and English.
 </li>
 </ul>
 
 
</div>

E - commerce Coordinator

Digital HR Consultancy

Job SummaryWe are looking for an experienced and results-driven Service Manager to lead and oversee our service operations in Jeddah. The ideal candidate will be responsible for managing service teams, ensuring high customer satisfaction, improving operational efficiency, and maintaining service quality standards.Key Responsibilities<ul><li>Manage day-to-day service operations and field service activities</li><li>Lead, train, and supervise service technicians and support staff</li><li>Ensure timely completion of service requests and maintenance tasks</li><li>Monitor KPIs and prepare service performance reports</li><li>Maintain strong relationships with clients and handle escalations professionally</li><li>Ensure compliance with company policies and safety standards</li><li>Coordinate with sales and technical teams for smooth project execution</li><li>Manage service budgets, inventory, and spare parts planning</li><li>Improve service processes to enhance customer satisfaction and profitability</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Engineering, Business Administration, or related field</li><li>5+ years of experience in service management (preferably technical/industrial sector)</li><li>Strong leadership and team management skills</li><li>Excellent communication and problem-solving abilities</li><li>Knowledge of service KPIs, reporting, and operational planning</li><li>Proficiency in MS Office and service management software</li><li>Valid KSA driving license (preferred)</li></ul>Preferred Skills<ul><li>Experience in managing after-sales service operations</li><li>Ability to work under pressure and meet deadlines</li><li>Strong customer service orientation</li><li>Fluency in English (Arabic is an advantage)</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Professional work environment</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Your age?</li><li>Your current location?</li><li>Your current salary?</li><li>Your expected salary?</li></ul>

After Sales Service Manager - Industrial Equipments

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we&rsquo;ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you&rsquo;ll be part of a pioneering team shaping the future of robotics&mdash;working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:
Field Service manager 
Job Posting Title
Field Service Engineer
Job Description Summary
Executes service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Delivers quality customer service to satisfy customers.
Core Responsibilities<ul><li>
Contributes to customer satisfaction by planning and executing service work as per customer order and expectation(s).</li><li>
Displays clear understanding of sense of urgency and care in their own area of responsibility.</li><li>
Ensures customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.</li><li>
Works with the customer (while on-site) to identify opportunities to improve the customer&rsquo;s operations and eliminate pain points.</li><li>
Utilizes the local practices to notify the account team about the opportunities.</li><li>
Performs field service tasks, identifies technical issues, and performs analysis through remote or on-site activity in service categories and products for which they are certified to perform.</li><li>
Utilizes all relevant tools.</li><li>
Prepares material lists needed for service activity and ensures that all materials, parts, and equipment are available and of appropriate quality for service activities.</li><li>
Plans and executes work on a first-time right approach with customers, and ensures the job is done on time and as per quality standards.</li><li>
Identifies improvement needs and potential solutions for them in the ways of working.</li><li>
Troubleshoots equipment/process failures, requests proactive corrective actions, and makes recommendations to avoid such issues in the future.</li><li>
Prepares all documents and customer reports to be signed by the customer representative.</li></ul>
License to Operate / Core Values<ul><li>
Reports unsafe practices and incidents.</li><li>
Applies safety rules and safe practices as well as environmental responsibilities.</li></ul>
Collaboration / Leadership<ul><li>
Takes actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams.</li><li>
Reports work done in a timely manner and follows up when needed.</li><li>
Coaches Associate Technicians and Associate Engineers and provides technical guidance to associates.</li><li>
Acts as trainer when needed, for field service associates and customers.</li></ul>
Your role and responsibilities
 
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. 
<ul><li>
Delivery high quality service in compliance with service procedures</li><li>
Identify and attend to system and user problems arising from customers within short notice Build up the strong relationship with customer; identify and establish relationships with potential customers, understand customer needs and transform/develop them into business opportunities</li><li>
Perform robotics system Preventive or Corrective Maintenance Perform Robot and PLC logic programming, testing and troubleshooting as well as robot-studio simulation. Having an analytical ability to communicate with R&amp;D team of ABB to identify root cause of issues.</li><li>
Provide product training to customer. Collaborating with service sales to support customer on system and product enquiries. Perform sales of preventive or corrective maintenance contact and spare-parts to end-users,</li></ul>
Qualifications for the role
<ul><li>Degree/ Diploma in Mechanical/Electrical/Mechatronics/Electronics Engineering,</li><li>
with Minimum 5 year working experience in automation environment.</li><li>
Experience in &quot;ROBOTICS&quot; would be an added advantage. Understanding of fundamental engineering principles.</li><li>
Good command of English &amp; strong communication. Experience in customer coordination will be preferred. Is a self-starter, can manage multiple tasks, multiple function and work effectively with minimal supervision.</li></ul>
Benefits
We invest in our people with benefits that go beyond the basics because your future matters.
More about us
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
Location: Jeddah, Saudi Arabia
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Field Service Engineer

PulseMediaNL (MENA REGION)

<div>
 Position Summary
 
 
 We are seeking a proactive and customer-focused Customer Service Representative to join a remote support team. In this role, you will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive overall experience.
 
 
 The ideal candidate is an excellent communicator who remains calm under pressure, listens actively, and is committed to delivering high-quality service. This position is well suited for individuals who are organized, solution-oriented, and comfortable working independently in a remote environment.
 
 
 This is a flexible, remote opportunity designed for professionals who thrive in dynamic and customer-centric roles.
 
 
 Key Responsibilities
 
 
 
 As a Customer Service Representative, You Will
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, or phone in a timely and professional manner
 </li>
 <li>
 Provide accurate information about products, services, policies, and procedures
 </li>
 <li>
 Resolve customer issues efficiently while maintaining a positive and empathetic tone
 </li>
 <li>
 Document interactions and update internal systems with clear and detailed notes
 </li>
 <li>
 Escalate complex or unresolved issues to appropriate departments when necessary
 </li>
 <li>
 Follow established service guidelines and performance standards
 </li>
 <li>
 Identify recurring customer concerns and provide feedback for process improvement
 </li>
 <li>
 Maintain confidentiality and professionalism in all communications
 
 
 </li>
 </ul>
 Your role will be essential in maintaining customer satisfaction and strengthening brand trust.
 
 
 
 Qualifications &amp; Skills
 
 
 
 Successful candidates typically demonstrate:
 
 
 <ul>
 <li>
 Previous experience in customer service, call center support, retail support, or a related field
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Excellent problem-solving abilities and attention to detail
 </li>
 <li>
 Ability to manage multiple conversations or tasks simultaneously
 </li>
 <li>
 Comfortable working independently and meeting performance metrics
 </li>
 <li>
 Basic proficiency with customer service software, CRM systems, or help desk platforms
 </li>
 <li>
 Strong time management and organizational skills
 
 
 </li>
 </ul>
 A positive attitude, patience, and the ability to handle challenging situations professionally are key to success in this role.
 
 
 Work Structure
 
 
 <ul>
 <li>
 Fully remote work environment
 </li>
 <li>
 Flexible scheduling depending on assigned shifts
 </li>
 <li>
 Clear performance expectations and measurable service standards
 </li>
 <li>
 Ongoing training and support resources provided
 
 
 </li>
 </ul>
 Engagement Terms
 
 
 <ul>
 <li>
 Independent contractor or employee classification depending on placement
 </li>
 <li>
 Weekly payments through supported platforms
 </li>
 <li>
 Performance-based incentives may be available
 </li>
 <li>
 Role scope and hours may vary based on operational needs
 
 
 </li>
 </ul>
 Application Process
 
 
 
 To Apply
 
 
 
 <ul>
 <li>
 Submit your updated resume highlighting relevant customer service experience
 </li>
 <li>
 Qualified candidates can expect follow-up communication within a few business days
 
 
 </li>
 </ul>
 We are looking for dependable and customer-oriented professionals who are passionate about delivering excellent service and creating positive customer experiences.
 
 
 If you'd like, I can also create a shorter job board version or a more call-center-focused version.
</div>

Customer Service Representative (Remote)

Hilton

<div>Reservations Sales Agent
A Reservations Sales Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
What will I be doing? 
As a Reservation Sales Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul><li>
Convert, quickly, inquiries into contracted business</li><li>
Respond, positively, to sales inquiries to develop future sales leads</li><li>
Identify sales leads, as appropriate</li><li>
Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li><li>
Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for? 
A Reservations Sales Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
A passion for delivering great customer service</li><li>
A highly professional telephone manner and excellent communication skills</li><li>
Outstanding administration and organizational skills</li><li>
Intermediate computer proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in a Reservations environment</li><li>
Tertiary qualifications, or other collegiate-level degree</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Sales Agent

<div>F&amp;B Superhero (Restaurants Supervisor)
A Restaurants Superhero is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. 
What will I be doing? 
A Restaurants Superhero will be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations</li><li>
Monitor, observe and assist in evaluating team member performance</li><li>
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints</li><li>
Ensure compliance with health, safety, sanitation and alcohol awareness standards</li><li>
Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly</li><li>
Assist in monitoring inventory and inventory control</li></ul>
What are we looking for? 
A Restaurants Superhero serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Food and Beverage experience</li><li>
Able to meet financial targets</li><li>
Ability to comply with all Food and Beverage brand standards</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Willingness to develop team members and self</li><li>
Flexibility to respond to a range of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Passion for delivering exceptional levels of guest service</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

F&B Superhero (Restaurants Supervisor)

Explore 172+ Courier service in Jeddah Saudi Arabia this March. Find roles across top companies and apply now to boost your career.