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customer service representative

credit control assistant

Drools India Pvt Ltd

Overview: We are seeking a proactive and results-driven Assistant Manager for Credit Control &amp; Sales to support our petshop outlets across the UAE. This role combines credit control responsibilities (collections and recovery) with sales support duties. The ideal candidate will manage receivables, support sales initiatives, and ensure timely reporting, while traveling as needed with their own vehicle. A strong candidate will be punctual, flexible, a problem-solver, and capable of multi-tasking in a dynamic retail environment.Key Responsibilities:- Credit Control &amp; Collections: <ul><li>Monitor accounts receivable and drive timely collections from customers.</li><li>Manage collection activities, escalate delinquencies, and coordinate with customers to maximize recoveries.</li><li>Reconcile customer accounts, resolve disputes, and minimize bad debt.</li><li>Prepare and present aging reports, cash flow projections, and recovery status to management.</li><li>Implement credit policies and maintain compliance with company procedures and UAE regulations.</li></ul>Sales Support: <ul><li>Assist sales teams with order processing, documentation, and customer communications.</li><li>Support client onboarding, credit checks, and payment term setup.</li><li>Provide timely responses to emails and inquiries; prepare reports for management review.</li></ul>Administration &amp; Reporting: <ul><li>Maintain accurate data in CRM and MS Office-based reports; generate periodic performance dashboards.</li><li>Prepare daily/weekly/monthly reports on collections, sales support activities, and account status.</li><li>Coordinate with logistics, finance, and sales teams to ensure smooth cash collection and order fulfillment.</li></ul>Travel &amp; Customer Engagement: <ul><li>Travel to petshop outlets across the UAE as required to meet with customers, collect payments, and support sales activities.</li><li>Build and maintain strong relationships with customers to improve collections performance and sales collaboration.</li></ul>Qualifications &amp; Experience: <ul><li>Education: Bachelor&rsquo;s degree (required)</li><li>Experience: Minimum 4&ndash;5 years of collections and recovery experience in UAE markets. Prior exposure to sales support and working with retail/petshop channels is a plus.</li></ul>Skills &amp; Competencies:<ul><li>Strong knowledge of CRM systems and Microsoft Office (Excel, Word, PowerPoint) for reporting and communications.</li><li>Can work under pressure with deadlines. Able to work independently.</li><li>Excellent written and verbal communication skills. Proven problem-solving ability, goal orientation, and a hands-on, hard-working attitude.</li><li>Ability to multi-task, manage priorities, and meet deadlines.</li><li>Self-motivated with a proactive approach to collections and sales support.</li><li>Licenses &amp; Mobility: Valid UAE driving license with own car (required) to travel for business purposes.</li></ul>Employment Details: <ul><li>Job Type: Full-time</li><li>Location: UAE (field-based with travel across petshop outlets)</li><li>Travel: Regular travel within the UAE as per business needs</li></ul>What We Offer: <ul><li>Competitive salary with performance-based incentives</li><li>Health insurance and employee benefits</li><li>Opportunities for professional growth and career advancement</li><li>Collaborative team environment in a growing pet-focused business</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthExperience:<ul><li>Credit Control: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>

Assistant Manager- Credit Control

buildmac trading llc

Driving License:<ul><li>license preferred &ndash;</li></ul>ob Purpose:To manage the company&rsquo;s credit and collections process efficiently by ensuring timely payment from customers, reducing overdue accounts, and maintaining accurate financial records&mdash;while supporting positive client relationships.Key Responsibilities:<ul><li>Monitor and manage customer accounts to ensure timely collection of outstanding payments</li><li>Evaluate new credit requests, perform credit checks, and set credit limits</li><li>Contact customers regarding overdue invoices via phone, email, and written correspondence</li><li>Negotiate repayment plans and resolve queries or disputes in a timely manner</li><li>Maintain up-to-date records of all communication and collection activity</li><li>Work closely with internal teams (sales, customer service, finance) to resolve issues affecting payments</li><li>Produce regular aged debt reports and escalate problematic accounts where necessary</li><li>Recommend legal action or referral to collection agencies when required</li><li>Reconcile accounts and ensure accurate allocation of incoming payments</li><li>Contribute to regular financial and management reporting</li></ul>Key Skills &amp; Competencies:<ul><li>Strong verbal and written communication skills</li><li>Confident, assertive, and professional approach to credit control</li><li>Excellent attention to detail and numerical accuracy</li><li>Able to work independently and manage multiple priorities</li><li>Proficient in accounting software and Microsoft Excel</li><li>Strong problem-solving and negotiation abilities</li><li>Good understanding of credit control legislation and best practices</li></ul>Qualifications &amp; Experience:<ul><li>Education:</li><li>Degree or diploma in accounting, finance, or a related discipline (preferred)</li><li>Experience:</li><li>Minimum 1&ndash;3 years in a credit control or accounts receivable role</li><li>Experience dealing with high volumes of accounts and B2B customers is advantageous</li><li>Certifications (Desirable):</li><li>AAT, CICM, or similar accounting/credit control qualifications</li></ul>Job Type: PermanentPay: AED2,500.00 - AED3,000.00 per month

Credit Controller

ALPHA STAR SHIPPING LLC

Job DescriptionRoles &amp; Responsibilities.Key Responsibilities:Credit Risk Assessment: Evaluate the creditworthiness of new and existing customers, analyzing credit reports, financial statements, payment histories, and other relevant data. Establish credit limits and terms for customers based on risk assessment, credit policies, and business requirements, ensuring a balance between risk and opportunity.Customer Credit Management: Monitor customer accounts receivable balances, aging reports, and payment trends, identifying delinquent accounts and potential credit risks. Communicate with customers regarding payment terms, overdue invoices, and credit issues, providing reminders and assistance to facilitate timely payments. Negotiate payment arrangements and settlements with delinquent customers, escalating collection efforts as needed to recover outstanding debts.Billing and Invoicing: Ensure accuracy and completeness of billing and invoicing processes, verifying invoice details, pricing, and terms before issuing invoices to customers. Coordinate with sales, finance, and operations teams to resolve billing discrepancies, disputes, and customer inquiries promptly. Generate and distribute regular statements, reminders, and dunning letters to follow up on overdue invoices and encourage payment compliance.Cash Application and Reconciliation: Apply customer payments accurately and promptly to respective accounts, reconciling payments received with outstanding invoices and resolving discrepancies. Investigate and resolve unapplied payments, unidentified receipts, and payment posting errors to maintain accurate accounting records. Perform bank reconciliations and cash flow analysis to ensure proper recording and tracking of receivables and cash receipts.Credit Control Reporting and Analysis: Prepare and analyze receivables aging reports, collections performance metrics, and credit risk assessments, providing insights and recommendations to management. Monitor key performance indicators (KPIs) such as Days Sales Outstanding (DSO), bad debt ratios, and collection efficiency, identifying trends and areas for improvement. Collaborate with finance and accounting teams to forecast cash flow, provision for bad debts, and optimize credit management strategies.Qualifications and Skills: Bachelor's degree in finance, accounting, business administration, or a related field; additional certification in credit management or finance is advantageous. Proven experience in credit control, accounts receivable management, or financial analysis, preferably in the logistics industry or a related sector. Strong understanding of credit risk assessment principles, credit policies, and collections procedures. Excellent communication and negotiation skills, with the ability to build rapport with customers and internal stakeholders. Analytical mindset and attention to detail, with the ability to analyze data, identify trends, and make data-driven decisions. Proficiency in accounting software, ERP systems, and Microsoft Excel for data analysis and reporting. &quot;Work Experience 5 yearsJob Types: Full-time, PermanentPay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Current Salary</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Credit Control UAE: 5 years (Required)</li><li>UAE Accounting: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>

Al Rostamani International Exchange

<div>Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
Al Rostamani Trading Company is the sole authorized distributor of Suzuki and Citro&euml;n across the UAE with Sales, Service and Parts outlets able to serve its customers throughout the country.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2>
</div><div>
The job holder is responsible for providing analytical and back-office administrative support to the Credit Control Department by conducting periodic review of customer credit limits, obtaining bank references for existing and prospective customers, managing Post Dated Cheques collections by Business units and analyzing overdue debts to improve cash flow status and also to reduce bad debt expenses in compliance with the Group&rsquo;s credit control policy and procedures.
</div></div><div><div><h2 class="jobSectionHeader">
Job Responsibilities</h2>
</div><div><ul><li>Reconciling customer balances and regular follow up of collections</li>
<li>Liaising with commercial coordinators on resolving customer disputes</li>
<li>Liaise with concerned staff to solve technical issues for collecting customer outstanding balance</li>
<li>Generate customer statement every week and sending Statements of Accounts for outstanding payments to be received from customers</li>
<li>Credit application procedures, including taking credit references from their customers, collecting legal documents, filling the credit approval form and sending to HO for approval</li>
<li>Adhere to risk management policy and SOP</li>
<li>Liaise with internal and external auditors</li>
<li>Managing Post-dated cheques, cheque deposits and reviewing banking transaction on daily basis</li>
<li>Verifying PDC with date and tally it with cheques in hand on daily basis.</li>
</ul>
Verifying bank statements on daily basis and find out defaulted payment and take action for returned cheques
</div></div><div><div><h2 class="jobSectionHeader">
Job Requirements</h2>
</div><div>
Qualifications
<ul><li>Bachelor&rsquo;s degree in Finance or Accounts</li>
</ul>
Experience
<ul><li>5 years of experience where 2 years in a similar role preferably within the same industry</li>
</ul>
Knowledge &amp; Skills
<ul><li>Excellent communication skills</li>
<li>Excellent negotiation skills</li>
<li>Excellent influencing skill</li>
<li>Well organised &amp; effective plans in all situations.
</li><li>Methodical approach for better inputs, result oriented
</li><li>Can work under pressure with deadlines
</li><li>Able to work independently.</li>
<li>Sets and achieve highest work standard at all the times.</li>
</ul>
</div></div></div>At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.</div>

Westfield Insurance

<div>Main Purpose of the Role:
<ul><li>Supporting the daily operations of the office
</li><li>Support Credit Control function
</li><li>Fostering a productive work environment
</li><li>Facilities management
</li><li>Technology support
</li><li>Event planning 
</li></ul>Key Responsibilities:
<ul><li>Scheduling appointments, meetings, and conferences
</li><li>Maintaining office files, records, and databases
</li><li>Managing office supplies, inventory, and equipment.
</li><li>Coordinating office maintenance, repairs, and cleaning services.
</li><li>Organizing office layouts and workspace arrangements.
</li><li>Handling incoming and outgoing mail and shipments.
</li><li>Overseeing office facilities and ensuring a safe and functional work environment.
</li><li>Coordinating office security, access control, and emergency procedures.
 </li><li>Liaising with building management and vendors for facility-related matters.
</li><li>Managing calendars, appointments, and travel arrangements for office staff.
</li><li>Providing basic IT support for office equipment, software, and systems.
</li><li>Troubleshooting technical issues and coordinating with IT support providers.
</li><li>Managing office technology assets, such as computers, printers, and peripherals.
</li><li>Assisting with software installations, updates, and user training.
</li><li>Organizing and coordinating office events, meetings, and conferences.
</li><li>Managing event logistics, catering, audio-visual equipment, and guest arrangements 
</li></ul>Skills &amp; Experience:
<ul><li>Preferably educated to college degree level
</li><li>Good commands in Microsoft Word, Excel and PowerPoint.
</li><li>Diary management experience (Outlook)
</li><li>Good numerical skills.
</li><li>Presentational skills
</li><li>Flexible and willing to work as a team member
</li><li>Proficiency in office procedures, document management, and record-keeping.
</li><li>Excellent organizational skills to manage multiple tasks and prioritize work effectively.
</li><li>Ability to maintain office supplies, equipment, and facilities in an organized manner.
</li><li>Attention to detail to ensure accuracy in administrative tasks and documentation.
</li><li>Active listening skills to understand and address the needs of office staff and visitors
</li><li>Strong verbal and written communication skills for interacting with colleagues, clients, and vendors
</li><li>Effective time management skills to handle multiple tasks and meet deadlines
</li><li>Ability to troubleshoot office equipment issues and address technical problems
</li><li>Strong attention to detail 
</li></ul>This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. #wspi</div> <div></div> <div></div>

Office Administrator

Dubai Limited Investments

We are immediately hiring a Credit Controller for our Organisation.Key Responsibilities:<ul><li>Managing and collecting debts from company debtors</li><li>Negotiating payment plans and setting up terms and conditions</li><li>Managing the collection of all payments and debts</li><li>Responding to client inquiries and resolving account discrepancies</li><li>Monitoring debtor balances and proactively reducing aged debt</li><li>Producing regular reports on collection activity and outstanding accounts</li><li>Liaising with internal departments</li><li>Maintaining accurate and up-to-date customer records</li></ul>Skills &amp; Experience Required:<ul><li>Proven experience in a similar Credit Controller in UAE</li><li>Strong communication and negotiation skills</li><li>Excellent attention to detail and accuracy</li><li>Good working knowledge of accounting software (e.g., Sage, Xero, QuickBooks)</li><li>Strong Excel skills</li><li>Ability to work independently and as part of a team</li><li>Comfortable working to targets and deadlines</li><li>Must have UAE Driver's license</li></ul>Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per monthApplication Question(s):<ul><li>What is your Salary Expectation ?</li><li>What is your Notice Period?</li></ul>Experience:<ul><li>Credit Controller GCC: 3 years (Required)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>

Titan Financial Brokers (standard charterd bank}

WE ARE HIRING! JOIN OUR TEAMLocation: DUBAI Company: Titan Financial Brokers ( credit card sales and personal loans)Open Positions:<ul><li>Team Leaders ( 10 members minimum 1 year banking sales experience )</li><li>Assistant Team Leaders ( 5 members)</li><li>Credit Card Sales Executives</li></ul>Requirements:<ul><li>Full-time role</li><li>card sales experience minimum 1 year of banking or credit </li><li>Candidates Must be in UAE are encouraged to apply.</li><li>freshers can be consider based on Strong communication &amp; negotiation skills</li></ul>What We Offer:<ul><li>Attractive Salary</li><li>High Incentives &amp; Commission Structure</li><li>Career Growth Opportunities</li><li>Professional &amp; Supportive Work Environment</li></ul>Contact: 00971543312878Send your resume to: Nouman@titanfinance.ae Apply Now &amp; Start Your Sales Journey with Us!Job Types: Full-time, Permanent, FresherPay: AED1,500.00 - AED25,000.00 per month

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Explore 1475+ Credit control assistant in Dubai this October. Find roles across top companies and apply now to boost your career.

1475 credit control assistant jobs IN Dubai

Assistant Manager- Credit Control

Credit Controller

Credit Controller

Credit Controller

Office Administrator

Credit Controller

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