business analyst

data scientist

it business analyst

senior business analyst

senior data scientist

crm data analyst

Wingie Enuygun Group

<div>Wingie Enuygun Group is Turkey&rsquo;s leading travel marketplace with more than 20 million visitors and 70 million page impressions each month. With its user-focused service, more than 500,000 travelers worldwide book their flights on Wingie Enuygun Group every month.
We invite you to have the opportunity to work in Wingie Enuygun Group's young and dynamic team.
We are looking for a CRM Data Analyst for Wingie Enuygun Group's growing Growth department. With this position, you will have the chance to take part in the team that has developed one of the most successful internet businesses in Turkey.
Requirements
What Makes You Special?<ul>
<li>
Bachelor&rsquo;s or Master&rsquo;s degree in Statistics, Engineering, Mathematics, Computer Science or a related field</li>
<li>3+ years of experience in CRM, Growth, or Data Analytics ideally within e-commerce, retail, or tech-driven environments</li>
<li>Strong SQL skills and experience working with relational databases</li>
<li>Hands-on experience with data visualization tools (Looker Studio, QlikSense, Power BI, Tableau, etc.)</li>
<li>Experience in customer segmentation, campaign performance analysis, and retention metrics</li>
<li>Knowledge of CRM platforms (Insider or equivalent), with hands-on experience in push, SMS, and in-app campaigns</li>
<li>Analytical and algorithmic mindset able to transform data into actionable insights and growth recommendations</li>
<li>Excellent communication and storytelling skills, with the ability to make data meaningful for business stakeholders</li>
<li>A growth mindset, connecting analytical findings with business outcomes to drive measurable impact</li>
</ul>
What Will You Do?<ul>
<li>
Partner with Growth and CRM teams to design, analyze, and optimize customer campaigns (push, email, SMS, in-app)</li>
<li>Build and maintain customer segmentation models to support personalization and engagement strategies</li>
<li>Analyze campaign performance metrics and generate insights to improve conversion, retention, and lifetime value</li>
<li>Collaborate with cross-functional teams (Product, Marketing, Data) to turn data into actionable growth opportunities</li>
<li>Create automated dashboards and reports that track CRM KPIs and customer behavior trends</li>
<li>Support data-driven decision-making by connecting business questions with analytical solutions</li>
</ul>
Benefits
What do we offer?<ul>
<li>
The opportunity to work with the latest technologies and tools which serve the needs of millions of travelers worldwide,</li>
<li>The chance to witness firsthand how we have managed to become a rapidly scaling and now globalized e-commerce company in Turkey and to be a part of a culture that centers around data, productivity, and customer satisfaction,</li>
<li>Lifelong learning, development, and growth opportunities with ongoing training sessions, internal and external training programs, and free access to e-learning platforms such as Coursera, Udemy, Symfonycasts, Lynda, Edx, Oreilly,</li>
<li>Appointments with our nutritionist for you to take a step towards healthier lifestyle,</li>
<li>A comprehensive orientation program to get you acquainted with the Wingie Enuygun team and start contributing from the first day,</li>
<li>An office environment without a dress code,</li>
<li>Meal card for lunch and daily access to healthy snacks (Multinet),</li>
<li>Social club memberships (Basketball Club, Football Club, Volleyball Club, Game Club, Culture and Art Club),</li>
<li>Complementary health insurance (Anadolu Sigorta),</li>
<li>Life insurance (Zurich),</li>
<li>Commuter benefits covering the number of days you come to the office,</li>
<li>Two big parties to celebrate your successes with your team,</li>
<li>Discounts on flight tickets and hotel reservations from Wingie Enuygun Group,</li>
<li>Carrefour Gift Card to contribute to grocery shopping once a year,</li>
<li>Marriage and birth gifts</li></ul></div>

CRM Data Analyst

<div>
 Wingie Enuygun Group is Turkey's leading travel marketplace with more than 20 million visitors and 70 million page impressions each month. With its user-focused service, more than 500,000 travelers worldwide book their flights on Wingie Enuygun Group every month.
 
 
 We invite you to have the opportunity to work in Wingie Enuygun Group's young and dynamic team.
 
 
 We are looking for a CRM Data Analyst for Wingie Enuygun Group's growing Growth department. With this position, you will have the chance to take part in the team that has developed one of the most successful internet businesses in Turkey.
 
 
 
 Requirements
 
 
 
 
 What Makes You Special?
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Statistics, Engineering, Mathematics, Computer Science or a related field
 </li>
 <li>
 3+ years of experience in CRM, Growth, or Data Analytics ideally within e-commerce, retail, or tech-driven environments
 </li>
 <li>
 Strong SQL skills and experience working with relational databases
 </li>
 <li>
 Hands-on experience with data visualization tools (Looker Studio, QlikSense, Power BI, Tableau, etc.)
 </li>
 <li>
 Experience in customer segmentation, campaign performance analysis, and retention metrics
 </li>
 <li>
 Knowledge of CRM platforms (Insider or equivalent), with hands-on experience in push, SMS, and in-app campaigns
 </li>
 <li>
 Analytical and algorithmic mindset able to transform data into actionable insights and growth recommendations
 </li>
 <li>
 Excellent communication and storytelling skills, with the ability to make data meaningful for business stakeholders
 </li>
 <li>
 A growth mindset, connecting analytical findings with business outcomes to drive measurable impact
 
 
 </li>
 </ul>
 
 What Will You Do?
 
 
 
 <ul>
 <li>
 Partner with Growth and CRM teams to design, analyze, and optimize customer campaigns (push, email, SMS, in-app)
 </li>
 <li>
 Build and maintain customer segmentation models to support personalization and engagement strategies
 </li>
 <li>
 Analyze campaign performance metrics and generate insights to improve conversion, retention, and lifetime value
 </li>
 <li>
 Collaborate with cross-functional teams (Product, Marketing, Data) to turn data into actionable growth opportunities
 </li>
 <li>
 Create automated dashboards and reports that track CRM KPIs and customer behavior trends
 </li>
 <li>
 Support data-driven decision-making by connecting business questions with analytical solutions
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What do we offer?
 
 
 
 <ul>
 <li>
 The opportunity to work with the latest technologies and tools which serve the needs of millions of travelers worldwide,
 </li>
 <li>
 The chance to witness firsthand how we have managed to become a rapidly scaling and now globalized e-commerce company in Turkey and to be a part of a culture that centers around data, productivity, and customer satisfaction,
 </li>
 <li>
 Lifelong learning, development, and growth opportunities with ongoing training sessions, internal and external training programs, and free access to e-learning platforms such as Coursera, Udemy, Symfonycasts, Lynda, Edx, Oreilly,
 </li>
 <li>
 Appointments with our nutritionist for you to take a step towards healthier lifestyle,
 </li>
 <li>
 A comprehensive orientation program to get you acquainted with the Wingie Enuygun team and start contributing from the first day,
 </li>
 <li>
 An office environment without a dress code,
 </li>
 <li>
 Meal card for lunch and daily access to healthy snacks (Multinet),
 </li>
 <li>
 Social club memberships (Basketball Club, Football Club, Volleyball Club, Game Club, Culture and Art Club),
 </li>
 <li>
 Complementary health insurance (Anadolu Sigorta),
 </li>
 <li>
 Life insurance (Zurich),
 </li>
 <li>
 Commuter benefits covering the number of days you come to the office,
 </li>
 <li>
 Two big parties to celebrate your successes with your team,
 </li>
 <li>
 Discounts on flight tickets and hotel reservations from Wingie Enuygun Group,
 </li>
 <li>
 Carrefour Gift Card to contribute to grocery shopping once a year,
 </li>
 <li>
 Marriage and birth gifts
 </li>
 </ul>
</div>

Fundraise Up

<div>
 
 Highlights:
 
 
 
 
 Role:
 
 Product Analyst
 
 
 
 Location:
 
 Remote (CET hours preferred)
 
 
 
 Compensation:
 
 $3,200 - $4,300 + stock options
 
 
 
 Language:
 
 Russian-speaking team; Strong English required (B2)
 
 
 
 About Fundraise Up
 
 
 
 We&rsquo;re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
 
 
 Our platform is trusted by many of the world&rsquo;s leading nonprofits, including UNICEF, the Alzheimer&rsquo;s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we&rsquo;re recognized not just for our impact - but for the quality of the product we deliver.
 
 
 
 A Truly Global Product
 
 
 
 We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.
 
 
 We&rsquo;re building a
 
 large and complex product ecosystem
 
 that serves nonprofits, donors, and partners around the world. The platform includes a modern
 
 checkout experience and customizable widgets
 
 (each a standalone SPA),
 
 donor, organization, and partner portals
 
 ,
 
 admin tools
 
 , and several internal apps.
 
 
 Our backend is powered by
 
 Node.js
 
 (Koa, NestJS) and
 
 MongoDB
 
 . The frontend stack includes
 
 Webpack, Vue.js, and React
 
 , with nearly all code written in
 
 TypeScript
 
 . For high-throughput messaging and background processing, we use
 
 Kafka
 
 (for millions of events) and
 
 Bull (Redis)
 
 . Analytics data is stored in
 
 ClickHouse
 
 , and we use
 
 Elasticsearch
 
 for search.
 
 
 
 The Team
 
 
 
 We are a distributed team of 120+ product professionals, including 35+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.
 
 
 Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You&rsquo;ll be joining a team where quality, mentorship, and mutual respect come first.
 
 
 
 About The Role
 
 
 
 As a Product Analyst, you will be a versatile data expert at the heart of our product decisions. Your work will span the full analytical lifecycle&mdash;from building data marts and ETL processes to designing and analyzing A/B tests and delivering key insights to stakeholders. This is a role for a proactive analyst who is comfortable working across a wide range of tasks and is passionate about using data to find the truth and drive results.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Uncover Actionable Insights: Identify key trends in user behavior, develop data-backed product hypotheses, and work with teams to test them.
 </li>
 <li>
 Own A/B Testing: Design, launch, and analyze A/B tests to validate ideas and optimize product performance.
 </li>
 <li>
 Build a Data Foundation: Create and maintain data marts and BI reports to visualize product and operational metrics for the entire company.
 </li>
 <li>
 Perform Deep-Dive Analyses: Handle ad-hoc analytical requests to answer critical business and product questions.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 5+ years of professional experience as a Data Analyst or Product Analyst.
 </li>
 <li>
 A strong foundation in mathematical statistics and probability theory.
 </li>
 <li>
 Advanced proficiency in SQL.
 </li>
 <li>
 Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
 </li>
 <li>
 Hands-on experience with BI tools (Tableau, Power BI, Metabase).
 </li>
 <li>
 Strong written English for clear documentation and communication.
 </li>
 <li>
 A proactive, detail-oriented mindset with a passion for solving complex problems.
 
 
 </li>
 </ul>
 
 Our Tech Stack
 
 
 
 <ul>
 <li>
 Languages &amp; Libraries: Python
 </li>
 <li>
 Databases: ClickHouse, MongoDB, PostgreSQL
 </li>
 <li>
 BI &amp; Visualization: Tableau, Grafana
 </li>
 <li>
 Orchestration: Airflow
 </li>
 <li>
 Version Control: Git
 
 
 </li>
 </ul>
 
 Bonus points
 
 
 
 <ul>
 <li>
 Curiosity and a hypothesis-driven mindset
 </li>
 <li>
 Ability to communicate complex analytical concepts to non-technical audiences
 </li>
 <li>
 Detail-oriented with a strong sense of ownership
 </li>
 <li>
 Comfort working in fast-paced, data-rich environments
 
 
 </li>
 </ul>
 
 Why work with us
 
 
 
 <ul>
 <li>
 A strong, collaborative product team that owns what it builds
 </li>
 <li>
 Clear product vision and access to real customer feedback from global nonprofit leaders
 </li>
 <li>
 Flat structure: no politics, just great work with great people
 </li>
 <li>
 Transparent company culture-we share how we&rsquo;re growing, where revenue comes from, and what&rsquo;s next
 </li>
 <li>
 Long-term focus: we offer equity options and value sustained, meaningful contribution
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 31 days off
 </li>
 <li>
 100% paid telemedicine plan
 </li>
 <li>
 Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
 </li>
 <li>
 English learning courses
 </li>
 <li>
 Relevant professional education
 </li>
 <li>
 Gym or swimming pool
 </li>
 <li>
 Co-working
 </li>
 <li>
 Remote working
 </li>
 <li>
 Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
 </li>
 </ul>
</div>

Product Analyst, DX

Commencis

<div>
 
 Pre-Sales Engineer at Commencis works with leading brands to create purposeful digital solutions by understanding the market, analyzing user needs and using data-driven insights. Pre-Sales Engineer elicits business needs collaboratively with the customer, account &amp; sales teams and product teams; manages all product requirements from definition and modelling to customer proposal and hand-off to product, engineering and PMO teams. Senior Pre-Sales Analyst also works with the Sales and Pre-Sales leadership to identify gaps in the market to build and position Commencis services.
 
 
 
 
 
 As a member of pre-sales team,
 
 Pre-Sales Engineer
 
 is expected to have excellent communication and analytical skills to deliver the highest value to the customer and user. They should be able to find the unmet customer need and create solutions for customers and Commencis. If you feel comfortable with these responsibilities, we would love to see you on board.
 
 
 
 
 
 If you are curious by nature, adaptive, collaborative, and always one step ahead, then join us and be a Commencer!
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Realize customer opportunities and pain points and translate them into detailed product requirements and project estimations
 </li>
 <li>
 Conduct product requirement meetings with customer and engineering teams to develop optimal solutions
 </li>
 <li>
 Work with the Sales and Pre-Sales leadership to identify gaps in the market to build and position Commencis services
 </li>
 <li>
 Support the sales team during customer meetings, RFP responses, and proposal presentations
 </li>
 <li>
 Provide technical presentations and product demos tailored to customer expectations
 </li>
 <li>
 Address technical questions or objections during the sales cycle
 </li>
 <li>
 Work closely with Product, Delivery, and Engineering teams to ensure accurate handover from sales process to implementation process
 </li>
 <li>
 Use the CRM system, and ensure the CRM data is accurate and regularly updated for management reporting and forecasting
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Strong understanding of software development lifecycle (SDLC) and project delivery models (Agile, Scrum)
 </li>
 <li>
 Experience preparing effort estimations, RFP/RFI responses, and technical documentation
 </li>
 <li>
 Experience working closely with sales, account management, and delivery teams
 </li>
 <li>
 Comfortable presenting to executives and technical audiences
 </li>
 <li>
 Strong presentation skills with tools such as PowerPoint, Keynote, or Figma
 </li>
 <li>
 Comfortable working under pressure and managing multiple pre-sales opportunities in parallel
 </li>
 <li>
 Collaborative mindset and able to work across departments and with different stakeholders
 </li>
 <li>
 Solution-oriented thinking and excellent communication skills
 </li>
 <li>
 Self-starter and self-disciplined
 </li>
 <li>
 Fluency in English and Turkish
 </li>
 </ul>
 
 
 
 
 
 Why Commencis?
 
 
 
 
 
 
 
 We want people to thrive at Commencis. Here&rsquo;s what Commencers like about working here:
 
 
 
 
 
 
 
 Competitive Compensation &amp; Benefits:
 
 We offer a competitive salary, private health insurance, pension and retirement plans through a company-backed pension system, meal card, commute compensation, work-from home support and paid birthday off.
 
 
 
 
 
 
 Happier Weekdays:
 
 We offer flexible working hours including remote working option. Online events, guest speakers, refreshments in the office, meeting-light culture, and many more to enjoy the weekdays.
 
 
 
 
 
 
 Never Stop Learning:
 
 We support learning and development programs for almost anything. Additionally, we provide access to leading online e-learning platforms like Udemy and various libraries.
 
 
 
 
 
 
 Community &amp; Socials:
 
 We are a tight-knit community that loves gathering. Our social activities include happy hours, workshops, new year party, breakfast &amp; lunch get-togethers, movie nights, and our Summer Festival.
 
 
 
 
 
 
 Open Culture:
 
 We maintain a flat organizational structure with a culture of direct and open communication. We value Commencers&rsquo; voices and address any suggestions and questions you may have.
 
 
 
 
 
 
 About Commencis
 
 
 
 
 
 
 Join us in paving the way for a thriving digital society!
 
 
 
 
 
 Commencis has more than two decades of expertise in the world of experience design, software engineering and cloud technologies. Our products and solutions are used by leading brands in financial services, insurance, airlines and retail in more than 20 countries.
 
 
 
 
 
 We help our clients around the globe to commence their next evolution and pave the way for a thriving digital society. We love discovering what&rsquo;s next. We value collaboration, curiosity, and an open mindset at work.
 
 
 
 
 
 If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!
 
 
 
 
 
 
 We will process your personal data as part of our recruitment procedures. To find out more, please consult our Candidate Privacy Notices.
 
 
</div>

Pre-Sales Engineer

Agito Software & Consulting

<div>
 
 We are looking for an experienced Business Analyst in the insurance sector to join our Digital Transformation department. The ideal candidate will analyze stories and acceptance criteria in the backlog created by the Product Owner and ensure that software development aligns with these acceptance criteria.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Review and thoroughly understand stories and acceptance criteria in the backlog.
 </li>
 <li>
 Support the implementation of stories in accordance with acceptance criteria using business analysis skills.
 </li>
 <li>
 Execute test scenarios, record identified defects and follow up on resolutions.
 </li>
 <li>
 Test REST services developed with a micro services architecture using tools such as Swagger or Postman and perform front-end testing.
 </li>
 <li>
 Ensure tasks are complete and ready for sprint reviews and present them effectively.
 </li>
 <li>
 Interpret insurance processes and product logic accurately to ensure test correctness.
 </li>
 <li>
 Prepare and maintain user guides and other documentation materials.
 </li>
 <li>
 Conduct research and data collection processes as requested by the Product Owner.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Industrial Engineering, Computer Engineering, Mathematical Engineering, Business Engineering, Statistics, Mathematics, or a related field.
 </li>
 <li>
 Minimum 3&ndash;5 years of experience as a Business Analyst in the insurance sector.
 </li>
 <li>
 Knowledge of Agile/Scrum methodologies and backlog/acceptance criteria processes.
 </li>
 <li>
 Ability to analyze stories and acceptance criteria and verify software accuracy.
 </li>
 <li>
 Experience testing REST services and working with JSON data structures.
 </li>
 <li>
 Extensive experience with frontend and backend testing and defect identification.
 </li>
 <li>
 Strong analytical thinking, attention to detail, and problem-solving skills.
 </li>
 <li>
 Strong documentation and communication skills.
 </li>
 <li>
 Experience with the Figma design tool.
 </li>
 </ul>
 
 
 
 
 
 As Agito, we care about your Personal Data Security.
 
 
 
 
 Please find the Personal Data Protection Information Notice from the link below.
 
 
 
 
 https://www.agito.com.tr/iletisim-formu-aydinlatma-metni
 
 
 
 
</div>

Business Analyst

MAD Parfumeur

<div>
 
 
 About Us
 
 
 
 Mad Parfumeur is one of the leading players in the Turkish perfume and cosmetics industry. We are currently seeking an experienced
 
 Customer Experience (CRM) Manager
 
 to join our dynamic team in Istanbul. This position will oversee the full spectrum of customer experience management, covering both physical stores and digital sales channels (D2C). Under the umbrella of Customer Experience (CRM), this role will lead three core areas&mdash;Customer Service &amp; Notification Management (CMS), Loyalty &amp; Communication Programs, and Data Analytics &amp; Insights&mdash;to enhance customer engagement, loyalty, and satisfaction through data-driven strategies and seamless omnichannel operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Service &amp; Notification Management (CMS)
 
 
 
 &bull; Lead the establishment, development, and operation of the customer feedback and notification management system
 
 
 &bull; Monitor and report customer satisfaction through CMS tools and dashboards
 
 
 &bull; Design, conduct, and analyze NPS and customer satisfaction surveys
 
 
 &bull; Manage customer feedback from all touchpoints, ensuring timely resolution and reporting of recurring issues
 
 
 &bull; Collaborate with internal teams to turn feedback into actionable service improvement initiatives
 
 
 
 
 
 
 Loyalty &amp; Communication Programs (CRM)
 
 
 
 &bull; Develop and manage the company&rsquo;s customer loyalty platform and engagement strategies
 
 
 &bull; Create dynamic customer segmentation models and track behavioural insights
 
 
 &bull; Design and execute micro-targeted campaigns to increase customer retention, frequency, and basket size
 
 
 &bull; Manage content creation and distribution across channels (email, SMS, push notifications, etc.)
 
 
 &bull; Work closely with Sales, Marketing, and E-Commerce teams to continuously improve the customer journey
 
 
 
 
 
 
 Data Analytics &amp; Insights (CDP / Analytics)
 
 
 
 &bull; Lead the setup, enhancement, and management of the Customer Data Platform (CDP)
 
 
 &bull; Ensure accuracy, security, and usability of customer data for strategic decision-making
 
 
 &bull; Analyze customer behaviours, identify growth opportunities, and provide actionable insights
 
 
 &bull; Create regular analytical reports and dashboards to track key CRM and experience metrics
 
 
 &bull; Partner with cross-functional teams to develop predictive models and customer-centric business cases
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in business administration, Marketing, Statistics, Industrial Engineering, or a related field
 
 
 &bull; Minimum 5 years of experience in customer loyalty, CRM, or customer experience management, preferably in the retail industry
 
 
 &bull; Minimum 3 years of experience in customer feedback or notification systems (in-house or outsourced)
 
 
 &bull; Strong command of data analysis, segmentation, and reporting
 
 
 &bull; Hands-on experience with CDP/CRM and campaign management tools (preferably MS Dynamics, Nebim V3, SAP ERP)
 
 
 &bull; Experience in e-commerce or retail operations preferred
 
 
 &bull; Strategic mindset with strong planning, communication, and leadership skills
 
 
 &bull; Fluent in English
 
 
 
 
 
 
 Why Join Us?
 
 
 
 At Mad Parfumeur, you will play a leading role in shaping the brand&rsquo;s customer experience strategy by combining technology, insight, and creativity. You will lead cross-functional initiatives that bridge data analytics, personalized communication, and service excellence&mdash;ensuring that every interaction strengthens our connection with customers and drives sustainable growth.
 
</div>

Customer Experience (CRM) Manager

MINDPICKED

<div>
 
 MINDPICKED is a new generation recruitment firm providing companies solutions in their search for talent, and talents opportunities who wants to reach their potential.
 
 
 We specialize in middle and senior management recruitment in various sectors and countless job functions.
 
 
 We are looking for a
 
 Head of CRM
 
 for our client operating in the travel arrangements industry.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Creating, implementing, and continuously improving CRM strategy,
 </li>
 <li>
 Designing customer segmentation, lifecycle management, and loyalty strategies,
 </li>
 <li>
 Developing brand partnerships (banks, financial institutions, brands, partner companies) and managing integrated CRM campaigns,
 </li>
 <li>
 End-to-end planning of campaign management processes (ideation, setup, testing, measurement),
 </li>
 <li>
 Conducting A/B tests, analyzing customer behavior, and driving performance optimization,
 </li>
 <li>
 Developing Marketing Automation channels (email, SMS, push) and managing automation flows,
 </li>
 <li>
 Coordinating with IT to enhance CRM infrastructure and optimize processes,
 </li>
 <li>
 Leading, developing, and managing the goals of the CRM team.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum
 
 7 years of experience in CRM
 
 and
 
 3 years in team management,
 
 </li>
 <li>
 Experience in tourism, e-commerce, retail, or service industries,
 </li>
 <li>
 Strong knowledge and hands-on experience with
 
 Microsoft Dynamics CRM / Dynamics 365,
 
 </li>
 <li>
 Experience in campaign management and developing brand partnerships,
 </li>
 <li>
 Data-driven mindset with strong analytical skills,
 </li>
 <li>
 Expertise in Marketing Automation, segmentation, and customer journey design,
 </li>
 <li>
 Experience with CRM platforms ,
 </li>
 <li>
 Strong communication, strategic thinking, and leadership skills,
 </li>
 <li>
 Good command of English (preferred).
 </li>
 </ul>
 
 
</div>

Head of CRM

Explore 735+ Crm data analyst in Istanbul this November. Find roles across top companies and apply now to boost your career.

735 crm data analyst jobs IN Istanbul

CRM Data Analyst

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Customer Experience (CRM) Manager

Head of CRM