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crm executive

Gold Future Investment LLC

We are looking for a dedicated CRM Executive to join our team. As a CRM Executive, you will play a key role in ensuring our customers have a memorable experience and receive top-notch service. You will be responsible for managing customer inquiries, resolving issues, and maintaining strong relationships with our valued customers. This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and thrive in a fast-paced retail environment.Key Roles:&middot; Build and maintain strong relationships with customers, demonstrating a deep understanding of their preferences and needs.&middot; Provide accurate and timely information to customers regarding products, services, and promotions.&middot; Assist customers in making purchasing decisions and offer personalized recommendations.&middot; Collaborate with cross-functional teams to ensure seamless customer service experience.&middot; Proactively identify and address customer concerns, resolving conflicts and finding appropriate resolutions&middot; Maintain updated knowledge of product offerings, company policies, and industry trends.&middot; Monitor customer feedback and reviews, taking necessary actions to improve customer satisfaction.&middot; Conduct customer satisfaction surveys and analyze data to identify areas for improvement.Requirements&middot; Bachelor&rsquo;s degree in business administration or related field&middot; Proven experience in a customer service role, preferably in a retail environment&middot; Exceptional interpersonal and communication skills&middot; Strong problem-solving and decision-making abilities&middot; Ability to handle multiple tasks simultaneously, while maintaining attention to detail&middot; Proficiency in using customer service software and MS Office suite.&middot; Ability to work flexible hours, including evenings and weekends, as per retail schedule.Job Type: Full-timeApplication Question(s):<ul><li>What is your visa status and validity period?</li><li>What is your expected salary?</li><li>Are you able to join immediately?</li></ul>

CRM Executive

The Luxe Developers

Job Title: CRM ExecutivePosition Overview: We are seeking an experienced and motivated CRM Executive with a strong real estate background to join our team. This key role combines customer relationship management with lead qualification and verification, specifically in the real estate sector.This role is ideal for someone with a passion for real estate, excellent communication skills, and the ability to evaluate and manage leads effectively. If you have experience in the real estate industry and are looking to take on a vital role in lead qualification and CRM management, we want to hear from you.Key Responsibilities:Lead Qualification &amp; Verification<ul><li>Conduct Verification Calls:</li></ul>o Make outbound calls and respond to inbound inquiries from potential buyers, sellers, or renters in the real estate sector.o Your goal is to verify the quality of the lead by evaluating key criteria such as budget, location preferences, timelines, and specific property needs.<ul><li>Assess Lead Suitability:</li></ul>o Use industry-specific qualification frameworks to assess the potential of the lead.<ul><li>Categorize Leads Based on Real Estate Needs:</li></ul>o Categorize leads accordingly in the CRM system&mdash;whether they are interested in residential, commercial properties, rental, or investment opportunities.<ul><li>Coordinate with Sales and Marketing Teams:</li></ul>o Share qualified lead information with the sales team, ensuring that they are equipped with the right details for successful follow-up.o Provide actionable feedback to marketing teams regarding lead quality, helping refine marketing strategies.CRM Management for Real Estate Leads<ul><li>Update CRM System:</li></ul>o Maintain accurate, real-time records of each lead in the CRM system<ul><li>Monitor and Track Lead Status:</li></ul>o Regularly review the CRM to ensure that leads are moving through the pipeline appropriately.o Make sure follow-ups are scheduled, and the sales team receives timely updates about lead readiness.<ul><li>Ensure Seamless Handover to Sales Teams:</li></ul>o Ensure smooth transition of qualified leads to the sales team.Lead Nurturing and Engagement<ul><li>Nurture Leads Over Time:</li></ul>o Provide ongoing, tailored communication to nurture leads<ul><li>Provide Real Estate Insights:</li></ul>o Share market knowledge and financial options.&middot; Referral Management:o Redirect unqualified leads to referrals or suitable alternatives.Reporting and Analysis<ul><li>Lead Performance Analysis:</li></ul>o Track lead metrics and provide improvement insights.<ul><li>KPI Monitoring:</li></ul>o Monitor KPIs and optimize performance.Process Optimization and Feedback<ul><li>Process Improvement:</li></ul>o Work with CRM and sales teams to streamline lead qualification processes.<ul><li>Real Estate Market Awareness:</li></ul>o Stay up to date on real estate market trend.Required Skills &amp; Qualifications:<ul><li>Educational Background: A bachelor&rsquo;s degree in business administration, Marketing, or a related field. Certification in Real Estate (e.g., Real Estate Salesperson or Broker certification) is a plus.</li><li>Experience:</li><li>Minimum of 2-3 years of experience working in the real estate industry (sales, marketing, or customer service) or in a CRM-related role within a real estate company.</li><li>Hands-on experience with CRM platforms such as Salesforce, HubSpot, or Zoho CRM.</li><li>Familiarity with real estate terminology and processes (e.g., buyer&rsquo;s agent, property listings, financing options, market trends, etc.).</li><li>Strong Communication Skills: Exceptional verbal and written communication abilities with a focus on customer engagement, including an ability to explain complex real estate information in an easy-to-understand manner.</li><li>Attention to Detail: High attention to detail to ensure accurate and complete lead information is entered into the CRM system.</li><li>Organizational Skills: Excellent time management and multitasking abilities to handle multiple leads simultaneously and prioritize effectively.</li><li>Sales-Oriented: Strong understanding of the sales process in the real estate industry, including lead generation, nurturing, and conversion strategies.</li><li>Analytical Skills: Ability to analyze lead data and identify patterns to assess the quality of leads, identify opportunities for improvement, and maximize lead conversion.</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>What is your expected salary?</li></ul>Language:<ul><li>Russian (Required)</li></ul>Expected Start Date: 01/09/2025

Samana Group of Companies

Key Responsibilities:<ul><li>Manage and update CRM systems with accurate client data, sales progress, and documentation.</li><li>Handle post-sales processes including agreements, payment schedules, and handover documentation.</li><li>Act as the primary point of contact for clients, addressing queries and resolving issues promptly.</li><li>Coordinate with finance for invoicing, collections, and payment follow-ups.</li><li>Work with sales, operations, and marketing teams to ensure smooth customer journeys.</li><li>Track and report customer interactions, feedback, and service performance.</li><li>Assist in organizing property handovers, client events, and communication campaigns.</li><li>Ensure compliance with RERA and Dubai Land Department (DLD) requirements.</li><li>Support initiatives to improve customer experience and retention.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field.</li><li>2&ndash;4 years of experience in CRM or customer service (real estate industry preferred).</li><li>Strong knowledge of Dubai real estate processes and RERA regulations.</li><li>Proficiency in CRM tools and MS Office Suite.</li><li>Excellent communication, problem-solving, and interpersonal skills.</li><li>Ability to multitask and handle client expectations professionally.</li></ul>Experience in Luxury portfolios.Job Type: Full-timePay: AED1.00 - AED2.00 per month

Perfect Property Management

Job Description:We are looking for a CRM Agent to support our property management team by handling client inquiries, managing leads, and maintaining accurate records in the CRM system. The role involves daily communication with clients, coordinating with internal teams, and ensuring follow-ups are done on time. This position requires someone who is well-organized, responsive, and familiar with customer service processes in the real estate sector.Key Responsibilities:<ul><li>Respond to client inquiries and follow up with potential tenants and buyers</li><li>Maintain and update client records and lead status in the CRM system</li><li>Coordinate with sales, leasing, and maintenance teams for client support</li><li>Monitor and track leads to ensure timely responses and high conversion</li><li>Generate regular reports on client engagement and follow-ups</li></ul>Qualifications:<ul><li>Arab native / speaker is required for this position</li><li>Experience in customer service, real estate, or property management is preferred</li><li>Familiar with CRM systems and basic reporting</li><li>Strong communication and organizational skills</li><li>Proficient in MS Office and digital tools</li><li>Able to multitask and work independently in a fast-paced environment</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per month

Al-Futtaim

<div>Job Requisition ID: 171992
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role: We are seeking an experienced CRM professional with strong expertise in driving customer engagement through data-driven campaigns across Email, Push Notifications, and WhatsApp. The ideal candidate will have excellent analytical skills, hands-on experience with pre- and post-campaign analysis, and a solid understanding of customer lifecycle journeys. This role requires the ability to design and optimize omni-channel drip campaigns, leverage customer insights for personalization, and ensure measurable business impact. 


What you will do:
<ul>
<li>Plan, build, and execute CRM campaigns across Email, Push, WhatsApp, and other relevant channels.</li>
<li>Manage end-to-end campaign execution including segmentation, targeting, personalization, and testing.</li>
<li>Conduct pre- and post-campaign analysis to measure performance, derive insights, and optimize future campaigns.</li>
<li>Design customer lifecycle journeys and set up automated drip campaigns across omni-channel touchpoints.</li>
<li>Leverage data and analytics to identify opportunities for improving retention, engagement, and revenue.</li>
<li>Collaborate with cross-functional teams (Brand marketing, Product, and IT) to align CRM strategies with business goals.</li>
<li>Hands on experience in (HTML, Jinja, or similar scripting) for personalised/dynamic template creation</li>
<li>Monitor and maintain CRM platform health, ensuring data quality and integration with other systems.</li>
<li>Stay updated with CRM best practices, tools, and industry trends to continuously enhance customer communication.</li>
<li>Hands on experience with CDP/CRM tools like Braze, Salesforce, Blueshift, Bloomreach, MoEngage.</li></ul> 


What you will need:
<ul>
<li>Minimum 5 years of CRM experience in Retail/E-commerce.</li>
<li>Proven expertise in Email, Push Notification, and WhatsApp campaign management.</li>
<li>Strong analytical mindset with experience in campaign performance analysis and reporting.</li>
<li>Solid understanding of customer segmentation, lifecycle marketing, and omni-channel strategies.</li>
<li>Hands-on experience with marketing automation platforms and CDPs.</li>
<li>Basic HTML and Jinja (or equivalent scripting) knowledge for campaign customization.</li>
<li>Excellent problem-solving, communication, and stakeholder management skills.</li>
<li>Ability to work independently and drive projects end-to-end.</li>
</ul>
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. 

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</div>

Ismail Al Hammadi Group

The Ismail Al Hammadi Group serves as the parent company to Al Ruwad Real Estate, 34 Real Estate Valuation, and Biznet Consulting.With a strong foundation built on integrity, innovation, and expertise, we specialize in offering comprehensive real estate solutions, accurate property valuations, and strategic business consulting. Our group is dedicated to empowering clients with tailored services that drive growth and success in the dynamic real estate market. At Ismail Al Hammadi Group, we pride ourselves on our commitment to excellence, ensuring that every client receives unparalleled support and value through our subsidiaries.Position Summary:Al Ruwad Real Estate is looking for a highly skilled, detail-oriented and results-driven Lead Management Coordinator / Executive (CRM) with a proven track record in the Dubai real estate market.We are seeking a proactive and system efficient lead management professional to manage, qualify, and streamline real estate inquiries through our CRM. This role serves as the first point of contact for potential buyers and investors, ensuring that only high-quality, well-documented leads are passed to the sales team. The ideal candidate will assess lead readiness, maintain accurate CRM records, and support the sales team in achieving targets.Key Responsibilities:<ul><li>Review, track, and manage incoming real estate leads through the company CRM (Betrix24).</li><li>Engage with leads via phone, WhatsApp, and email to assess interest, intent, budget, and readiness to invest.</li><li>Qualify leads based on criteria set by the sales team (location, investment purpose, timeline, etc.).</li><li>Update lead status, conversations, and insights accurately in the CRM.</li><li>Assign qualified leads to appropriate sales agents based on specialization and availability.</li><li>Re-engage cold or inactive leads and maintain a structured follow-up schedule.</li><li>Collaborate with marketing and sales teams to provide feedback on lead quality and campaign performance.</li><li>Maintain CRM data hygiene by updating information and removing duplicates or inactive records.</li><li>Manage DNCR (Do Not Call Registry) compliance when uploading data in the CRM.</li></ul>Required Skills:<ul><li>Strong communication and customer service skills.</li><li>Confidence and clarity in handling phone calls and asking qualifying questions.</li><li>High attention to detail and CRM discipline (no missing notes or follow-ups).</li><li>Ability to multitask, manage lead flow, and prioritize high-potential opportunities.</li><li>Familiarity with UAE real estate market and buyer/investor personas (advantageous).</li><li>Organized, performance-oriented, and follow-through mindset.</li></ul>Software &amp; Tools Knowledge:<ul><li>CRM Systems: Betrix24, Zoho CRM, or HubSpot (must-have)</li><li>Communication Tools: WhatsApp Business, bulk email, Gmail, softphone systems</li><li>Productivity Tools: Google Sheets, Google Docs, Microsoft Office</li></ul>Qualifications &amp; Experience:<ul><li>1&ndash;3 years of experience in real estate lead management, call center, telesales, or CRM coordination.</li></ul>&middot; Hands-on experience with CRM platforms (preferably BETRIX24, Salesforce, or similar).you can share your cv directly at talent@iahgroup.aeJob Type: Full-timeExperience:<ul><li>CRM Systems: Betrix24, Zoho CRM, or HubSpot : 2 years (Required)</li><li>lead management, call center, telesales, CRM coordination.: 4 years (Required)</li></ul>Language:<ul><li>Arabic Or French, Spanish (Preferred)</li></ul>

Lead Management Executive (CRM) - Real Estate

Eduramp Learning Services pvt ltd

We&rsquo;re Hiring: Sales Executive Digital Marketing (Dubai) Interested candidates can DM ( +971 50 136 5831 )A reputed client in the Digital Marketing / Creative Services sector is looking for a Sales Executive to join their Dubai team. If you have a passion for sales digital marketing, and client engagement&mdash;this role is for you!Role Overview: Manage inbound &amp; outbound UAE-based leads via WhatsApp, LinkedIn, email &amp; CRM Conduct discovery calls, understand client goals &amp; pitch digital marketing services Develop proposals, quotations &amp; convert leads into active clients Stay updated on UAE market trends to improve positioning Maintain accurate CRM records &amp; share weekly reports Collaborate with creative &amp; strategy teams for seamless onboardingRequirements: 1&ndash;4 years of sales experience in a digital marketing. Strong understanding of digital marketing services (SEO, social media, branding, performance campaigns, etc.) Excellent communication skills in English Prior UAE/Dubai client-handling experience preferred Familiarity with CRM platforms (Zoho, HubSpot, Salesforce) Flexible with Gulf Time Zone working hoursSalary: AED 8,000 &ndash; 10,000 + Commission Location: Dubai, UAE Job Type: Full-timeJob Type: Full-timePay: AED8,000.00 - AED10,000.00 per month

Sales Executive Digital Makrketing

Explore 2301+ Crm executive in United Arab Emirates this September. Find roles across top companies and apply now to boost your career.

2301 crm executive jobs IN United Arab Emirates

CRM Executive

CRM Executive

CRM Executive

CRM Executive

CRM Executive

Lead Management Executive (CRM) - Real Estate

Sales Executive Digital Makrketing