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crm specialist

CloudRCM Solutions

We are seeking a proactive and detail-oriented CRM Specialist to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients in USA through effective communication, ensuring customer satisfaction, and resolving inquiries or issues promptly. A strong command of professional email communication, active listening, and problem-solving are essential for success in this role.Key Responsibilities:Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are consistently met.Draft clear, professional, and empathetic email communications to respond to client inquiries and issues.Manage and monitor client correspondence through email, phone, and other communication channels.Handle client concerns and complaints with a solutions-oriented approach and escalate complex issues when necessary.Maintain up-to-date records of client interactions in the CRM system.Collaborate with internal teams (Sales, Operations, Billing, etc.) to deliver seamless service to clients.Provide timely updates and follow-ups to ensure client satisfaction.Identify opportunities to improve client experience and support retention initiatives.Assist in onboarding new clients and guiding them through initial processes.Qualifications:Proven experience in client services, customer support, or account management (1&ndash;3 years preferred).Exceptional written and verbal communication skills, with a strong focus on email etiquette and tone.Proficiency with CRM tools, email platforms, and productivity software (e.g., Outlook, Gmail, Microsoft Office, or Google Workspace).Strong problem-solving abilities with a client-first mindset.Detail-oriented and highly organized with the ability to manage multiple client accounts.Ability to stay calm under pressure and handle sensitive situations with professionalism.Bachelor&rsquo;s degree in Communications, Business, Marketing, or a related field is a plus.Preferred Skills:Experience working in healthcare/finance/technology industries.Knowledge of basic customer success metrics and reporting.Ability to work independently and in a team-oriented environment.Job Type: Full-timeWork Location: In personExpected Start Date: 15/12/2025

CRM Specialist

Veclar Technologies

Job Title: Sales Specialist (B2B) &ndash; Night Shift Location: On-Site Shift Timing: 6:45 PM &ndash; 4:00 AM Job Type: Full-Time Salary: PKR 80,000 &ndash; 150,000 + CommissionAbout Veclar TechnologiesFounded in 2018, Veclar Technologies is a U.S.-based B2B organization dedicated to empowering real estate professionals across the U.S. and Canada. We provide cutting-edge digital solutions, strategic marketing services, and reliable IT support to help clients succeed in an ever-evolving real estate market.Position OverviewWe are seeking a motivated, results-driven Sales Specialist to join our growing team. This B2B sales role specializes in the real estate sector and involves engaging only warm, pre-qualified leads&mdash;no cold calling involved. Your role will focus on understanding client needs and presenting suitable digital solutions that deliver measurable value. If you excel at consultative selling, clear communication, and building lasting client relationships, this is an excellent opportunity.Key Responsibilities<ul><li>Initiate and manage communication with prospective clients via phone, email, and SMS.</li><li>Assess client challenges and recommend relevant digital services to meet their business needs.</li><li>Build and maintain long-term relationships to drive client satisfaction and retention.</li><li>Achieve or surpass individual and team sales targets consistently.</li><li>Record all client interactions and sales activities accurately in the CRM system.</li><li>Share market insights and client feedback with internal teams to support continuous service improvement.</li><li>Stay informed about real estate industry trends and digital innovations to identify new sales opportunities.</li></ul>Why Join Veclar Technologies?<ul><li>Career Progression: Clear pathways for growth and professional development.</li><li>Innovative Culture: A work environment that encourages creativity and continuous learning.</li><li>Team Collaboration: Be part of a supportive and teamwork-oriented culture.</li><li>Competitive Compensation: Attractive salary, commissions, and performance-based incentives.</li><li>Work-Life Balance: Fixed night shift and paid annual leave.</li><li>Meaningful Work: Play a key role in helping real estate businesses modernize and grow.</li></ul>Qualifications<ul><li>6 months to 2 years of sales experience, preferably in a BPO/call center environment as a Closer.</li><li>Strong spoken and written communication skills.</li><li>Proven track record of meeting or exceeding sales goals.</li><li>Familiarity with CRM tools and understanding of the B2B sales cycle is an advantage.</li><li>Highly driven, goal-focused, and collaborative.</li><li>Willingness to work night shifts aligned with North American time zones.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you open to working a night shift, as this role requires?</li><li>May I ask if you had a chance to review the job description before submitting your application?</li><li>Ideal answer: Yes</li></ul>Would you be able to commute to or work from Bahria Town Phase 7 for this position?Work Location: In person

Sales Specialist B2B

HandyDevs

About the RoleWe are looking for a skilled Lead Generation &amp; Digital Marketing Specialist to help us build a complete acquisition system for a accounting &amp; legal firm targeting different clinet in different regions.Your main responsibility will be to set up and optimize a full lead-generation funnel, including:<ul><li>Landing page creation</li><li>Google Ads setup &amp; optimization</li><li>SEO keyword research</li><li>Tracking &amp; analytics (GA4, GTM)</li><li>Conversion optimization</li><li>Basic email automation</li></ul>This role is ideal for someone who has real experience building predictable, measurable marketing systems, not just running random ads.Key ResponsibilitiesLanding Pages<ul><li>Build high-converting landing pages (WordPress, Webflow, or any modern builder)</li><li>Write conversion-focused copy (English; Norwegian is a plus)</li><li>Set up forms, booking links, thank-you pages, and thank-you emails</li></ul>Google Ads<ul><li>Create campaigns targeting Norwegians searching for business setup in Spain</li><li>Build keyword groups, ad copy, extensions, negative keyword lists</li><li>Optimize for conversions, not clicks</li></ul>SEO<ul><li>Keyword research (English + Norwegian preferred)</li><li>Competitor analysis</li><li>On-page SEO for landing pages</li><li>Optional: blog content recommendations</li></ul>Tracking &amp; Analytics<ul><li>Google Tag Manager setup</li><li>GA4 events + conversions</li><li>Form submission tracking</li><li>Call tracking setup (if needed)</li></ul>Email Automation (Basic)<ul><li>Set up a 3&ndash;5 email nurture sequence for leads</li><li>Integrate with CRM or email tool</li><li>Ensure tagging + automation logic is correct</li></ul>Requirements<ul><li>1+ years experience in performance marketing or lead-generation</li><li>Strong experience with Google Ads &amp; SEO</li><li>Ability to build or structure landing pages</li><li>Familiar with GA4, GTM, conversion tracking</li><li>Excellent written English</li><li>Understanding of European markets (bonus)</li><li>Ability to work independently and deliver measurable results</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Lead Generation & Digital Marketing Specialist (SEO, Google Ads)

Skyline Technologies

Skills Required:<ul><li>Strong written communication skills.</li><li>Ability to multitask and handle multiple chat sessions.</li><li>Familiarity with CRM tools (Amazon CRM experience preferred).</li><li>Problem-solving and customer-handling skills.</li><li>Basic technical understanding of e-commerce processes.</li></ul>Job Description:The Customer Chat Support Associate &ndash; Amazon CRM is responsible for providing real-time assistance to customers through chat while utilizing Amazon&rsquo;s CRM tools to manage customer interactions. The role involves resolving inquiries related to orders, payments, shipments, product details, and account issues. The associate ensures a smooth customer experience by accurately documenting interactions, updating customer records, and following Amazon&rsquo;s communication and quality guidelines.Key Responsibilities:<ul><li>Handle customer queries via chat in a timely and professional manner.</li><li>Use Amazon CRM systems to access customer information, update records, and track issue resolution.</li><li>Provide accurate information regarding orders, returns, refunds, deliveries, and product details.</li><li>Escalate complex issues to senior support or technical teams when necessary.</li><li>Maintain high standards of service quality, customer satisfaction, and communication etiquette.</li><li>Meet daily performance metrics such as response time, resolution time, and customer satisfaction scores.</li><li>Follow all Amazon privacy, security, and compliance guidelines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Customer Chat Support Associate – Amazon CRM

Job Title: Customer Success ExecutiveCompany: Veclar Technologies (Pvt.) Ltd. Location: Rawalpindi (On-site) Shift: U.S. Night Shift (6:00 PM &ndash; 3:00 AM PKT) Working Days: Monday to FridayCompensation &amp; Benefits<ul><li>Hourly Rate: PKR 16,000</li><li>Monthly Salary: PKR 150,000 &ndash; 180,000 (commensurate with experience)</li><li>Additional Incentives: Performance-based commissions in USD</li></ul>About Veclar TechnologiesVeclar Technologies (Pvt.) Ltd. is a fast-growing SaaS and CRM solutions provider, catering to clients across the United States and Canada. We pride ourselves on a collaborative, results-driven environment that encourages professional growth, recognizes performance, and values meaningful contributions.Role OverviewWe are seeking a proactive and customer-focused Customer Success Executive to manage client relationships, streamline onboarding processes, and support sales initiatives. The ideal candidate will be an effective communicator with a passion for delivering exceptional customer experiences in a dynamic, international setting.Key Responsibilities<ul><li>Develop and maintain strong, long-term relationships with U.S.-based clients.</li><li>Communicate with prospective and existing customers via phone, email, and CRM platforms.</li><li>Schedule and coordinate meetings with key stakeholders and decision-makers.</li><li>Manage client onboarding and ensure timely resolution of issues or concerns.</li><li>Maintain accurate and up-to-date client records within the CRM system.</li><li>Collaborate with internal teams to improve customer satisfaction, retention, and overall success.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferred).</li><li>1&ndash;3 years of experience in Customer Success, Business Development, or Client Relationship Management.</li><li>Excellent written and verbal communication skills in English.</li><li>Strong interpersonal, organizational, and multitasking capabilities.</li><li>Hands-on experience with CRM tools and B2B clients.</li></ul>Preferred Qualifications<ul><li>Prior experience in SaaS or CRM-focused roles.</li><li>Exposure to U.S. or Canadian markets.</li><li>Professional and confident email and phone communication skills.</li><li>Self-driven, target-oriented, and adaptable in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive, USD-based performance commissions.</li><li>Clear career progression within Customer Success and SaaS Sales.</li><li>A supportive and growth-oriented workplace culture.</li><li>Direct interaction with international clients and industry-leading CRM platforms.</li></ul>How to ApplyContact: +92 332 5755577 HR Department &ndash; Veclar Technologies (Pvt.) Ltd.Job Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

Customer Success Executive

Meds IT Nexus

Job description:Core Responsibilities:I. Recruitment (Specifically for the Operations Department)<ul><li>Collaborate with HOD - CRM &amp; RCM Operations to understand staffing needs and role specifications within RCM and CRM departments.</li><li>Source, screen, and shortlist candidates across various job portals and internal databases.</li><li>Coordinate interview logistics, schedule assessments, and ensure timely follow-up with all stakeholders.</li><li>Facilitate pre-employment checks, verification processes, and documentation compliance.</li><li>Maintain accurate recruitment records and prepare periodic reports on hiring metrics and workforce analytics.</li></ul>II. Employee Relations (Specifically for the Operations Department)<ul><li>Serve as a key point of contact for employee concerns, ensuring fair and timely resolution in compliance with internal policies and local labor regulations.</li><li>Support implementation of HR policies, performance management systems, and disciplinary procedures.</li><li>Assist in drafting internal HR communications, notices, and engagement campaigns.</li><li>Monitor employee satisfaction, identify potential risks, and recommend proactive engagement strategies.</li><li>Maintain complete, up-to-date employee files and ensure confidentiality in line with data protection standards.</li></ul>III. On-the-Job Training (OJT) &amp; Compliance-Based Instruction (Specifically for the Operations Department)As an internal Trainer and Orientation Facilitator, the HR Officer will be responsible for preparing new hires to meet operational expectations within RCM &amp; CRM teams, covering both technical knowledge and compliance awareness.Key Training Responsibilities:<ul><li>Develop and deliver a structured New Hire Training Program covering:</li><li>Complete Revenue Cycle Management (RCM) process: Patient registration, eligibility verification, authorization/pre-certification, charge entry, claim submission, payment posting, denial management, AR follow-up, and reporting.</li><li>Client Relations Management (CRM) concepts, including client interaction protocols, escalation handling, and support workflow.</li><li>Key terminologies, abbreviations, and role-based definitions within U.S. medical billing.</li><li>Provide essential training on HIPAA (Health Insurance Portability and Accountability Act), emphasizing:</li><li>Patient health information (PHI) confidentiality</li><li>Data access control protocols</li><li>Breach reporting procedures</li><li>Best practices for compliance across the RCM cycle</li><li>Conduct training assessments and quizzes to evaluate comprehension and retention.</li><li>Maintain training logs, feedback forms, and continuous improvement records for audit purposes.</li><li>Collaborate with Operations Managers and Team Leads to ensure training outcomes align with live production and compliance benchmarks.</li></ul>Perks &amp; Benefits:Paid LeavesHR BonusInflation BonusPromotionIncrementsMedical CoverageLeave EncashmentContributory Saving Plan (CSP)Saturday and Sunday OffTransportation allowances are only for female staffComplementary Food (Dinner) &amp; Tea/Green Tea (Two times)Office Timings: 6:00pm - 3:00am ( Monday to Friday )Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

HR Officer (Female)

Shamojee Fabrics and Carpets

Role OverviewWe are looking for a motivated Business Development Executive (BDE) to drive sales growth by identifying new clients, generating leads, conducting follow-ups, and coordinating showroom visits. The ideal candidate should have strong communication skills, field activity experience, and the ability to build long-term customer relationships.Key Responsibilities<ul><li>Identify and generate leads from Architects, Builders, Construction sector, Hospitality, Govt/Private sector, and Retail clients.</li><li>Conduct client outreach through calls, WhatsApp, emails, and in-person visits.</li><li>Schedule meetings or showroom visits for the Sales/BD team.</li><li>Maintain updated lead records in CRM/ERP systems.</li><li>Assist with quotations, proposals, and sales documentation.</li><li>Follow up regularly to support conversion of leads to orders.</li><li>Coordinate with operations/logistics for delivery or order handling.</li><li>Achieve weekly and monthly sales activity targets.</li></ul>Required Skills &amp; Experience<ul><li>1&ndash;2 years of experience in Sales, Retail, Customer Handling, or Business Development.</li><li>Strong communication and client follow-up skills.</li><li>Experience with CRM/ERP or lead management tools is preferred.</li><li>Ability to work in a target-driven environment.</li><li>Basic understanding of customer handling and sales workflow.</li><li>Minimum education: 14 years of education or Bachelor&rsquo;s degree (any discipline).</li><li>Must be comfortable with field visits and daily sales activities.</li></ul>HOW TO APPLY: Interested candidates may apply by sending their updated CV to hrshamojee@gmail.com or by applying directly on Indeed.Job Type: Full-timeApplication Question(s):<ul><li>Have you worked in Furnishing, Interiors, Construction, Architecture, Tiles, Sanitary, Home D&eacute;cor, or any related industry?</li><li>Do you have experience working with CRM/ERP or any lead management system?</li></ul><ul><li>How many years of experience do you have in lead generation or client prospecting?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Furnishing,Architects, construction industry.: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Business Development Executive (Corporate & Retail Sales)

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