customer service representative Jobs in Rawalpindi

customer service representative

customer service representative (csr) Jobs in Rawalpindi

customer service representative (csr)

call center customer service representative (csr) Jobs in Rawalpindi

call center customer service representative (csr)

call center qc executive Jobs in Rawalpindi

call center qc executive

call centre representative Jobs in Rawalpindi

call centre representative

csr customer service representative

Think Higher Consultants

We are looking for a Customer Service Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of two years of relevant experience.Key Responsibilities:<ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Assist in the on boarding process for new employees, including preparing necessary documentation and coordinating orientation sessions.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li></ul>Qualifications:<ul><li>Bachelor's degree in Education or a related field.</li><li>Minimum of 2 years of experience in a similar administrative role.</li><li>Proficiency in MS Word and other MS Office applications.</li><li>Excellent verbal and written communication skills.</li><li>Strong organisational and time management skills.</li><li>Attention to detail and the ability to multitask effectively.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

CSR - Customer Service Representative

WEBDOC Medical Complex Kahuta

Customer Service Representative (CSR)Position Title: Customer Service Representative (CSR)Department: Customer Support / Call CenterReporting To: Team Lead / SupervisorShift Timing: 9:00 AM to 5:00 PM OR 1:00 PM to 9:00 PMGeneral Duties:<ul><li>Inbound Calls Handling</li></ul>Attend incoming calls from telecom numbers and provide accurate information.Respond to customer queries promptly and professionally.Guide customers regarding available services, packages, and benefits.<ul><li>Insurance Services</li></ul>Provide information to customers regarding insurance products and services.Handle queries related to claims, policy details, and coverage.Record customer interest and forward leads to the concerned department if required.<ul><li>Customer Assistance</li></ul>Listen actively to customer concerns and resolve issues effectively.Maintain politeness and professionalism during all interactions.Escalate unresolved issues to the supervisor/manager.<ul><li>Call Documentation</li></ul>Log all customer interactions in the system (CRM/Database).Ensure correct categorization of calls (service inquiry, insurance inquiry, complaint, etc.).Maintain daily call records and report to the team lead.<ul><li>Service Quality</li></ul>Follow company protocols, scripts, and compliance guidelines.Ensure timely response within defined service levels.Maintain high-quality customer interaction standards.<ul><li>Team Support</li></ul>Coordinate with fellow CSRs and team leads for smooth operations.Participate in training sessions to stay updated on services and policies.Provide feedback for improving customer service processes.&#9989; Key Skills Required:Excellent communication skills (verbal &amp; listening).Patience, empathy, and problem-solving ability.Basic knowledge of telecom and insurance products.Ability to work under pressure and handle high call volume.Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadJob Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative

AstraMedic Solutions

Join our growing team at AstraMedic Solutions &ndash; a leading healthcare and digital services company!Position: Customer Service Representative (Remote - Female Only)Working Hours: 2:00 PM &ndash; 10:00 PM (Mon&ndash;Sat)Job Type: Full-Time | Work from HomeResponsibilities- Handle client inquiries via WhatsApp, Calls, and Social Media- Follow up with leads &amp; manage client relationships- Coordinate with internal teams to resolve queries- Maintain records using CRM and project toolsRequirements- Excellent communication skills (Urdu &amp; English)- Prior CSR or sales experience (minimum 1-2 years preferred)- Own laptop/PC and stable internet connection- Confident, responsible &amp; able to work independentlyCompensation- Basic Salary: PKR 10,000 &ndash; 30,000 (based on skills &amp; experience)*Plus Performance-Based Sales Incentives &amp; BonusesJob Type: Full-timePay: Rs10,000.00 - Rs20,000.00 per monthWork Location: Remote

Customer Service Representative

ZED Global Consultants

Role Overview: We are seeking a highly organized and proactive Customer Support Representative (CSR) to join our dynamic team. The ideal candidate will be the first point of contact for our clients and will play a key role in ensuring smooth office operations by providing exceptional administrative and customer support.Key Responsibilities:<ul><li>Serve as the first point of contact, professionally handling all inbound queries via phone, email, and in-person visits.</li><li>Provide outstanding customer support by addressing client concerns promptly and effectively.</li><li>Record, track, and diligently follow up on all customer queries and tasks in a timely manner to ensure resolution.</li><li>Utilize tools like Microsoft/Google Word and Excel to create reports, maintain records, and manage data efficiently.</li><li>Provide comprehensive support to supervisors and senior managers by assisting with their assigned tasks and projects.</li><li>Demonstrate strong communication skills in both English and Urdu, ensuring clear and effective interaction with clients and team members.</li><li>Proactively manage and prioritize tasks to meet deadlines in a fast-paced environment.</li><li>Perform additional duties as assigned by the supervisor to support overall office objectives.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience in a coordination, customer support, or administrative role.</li><li>Excellent command of both English and Urdu (written and verbal).</li><li>Strong proficiency in Microsoft Office Suite (especially Word and Excel).</li><li>Exceptional interpersonal and customer service skills.</li><li>Ability to handle multiple tasks simultaneously with a high degree of accuracy.</li><li>Strong problem-solving skills and a proactive attitude.</li><li>Ability to work independently and as part of a team.</li></ul>How to Apply:Interested candidates are invited to submit their resume and a cover letter detailing their suitability for this role to info@zedglb.com.Please include &quot;Application for CSR &quot; in the subject line.Job Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

RMRSCO (PVT) LTD

Position: Customer Service Representative (CSR) Location: Wallayat Complex Bahria Town Phase 7 , Rawalpindi Salary: 30,000 to 40,000 (Based on Interview) Lunch: From Company Education Requirement: Intermediate Experience: One YearRequirements:<ul><li>Receive inbound calls from clients and provide correct project-related information.</li><li>Maintain a professional and courteous communication style at all times.</li><li>Accurately record caller details and inquiries in the system.</li><li>Ensure prompt follow-up and escalate queries to the concerned department if required.</li><li>Deliver excellent customer experience by addressing all information-related concerns.</li></ul>Skills Required:<ul><li>Strong verbal communication and active listening skills.</li><li>Prior experience in a call center or customer service role will be an advantage.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Proficiency in MS Office and basic computer operations.</li></ul>Benefits:<ul><li>Attractive Salary</li><li>Lunch from company</li></ul>Join our friendly and professional team in a growing organization!Apply now and start your career in a dynamic work environmentApplication Process:Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to hr@rmrsco.com..Note: Only shortlisted candidates will be contacted for an interviewJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

SAN Technology pvt.ltd

Position: Customer Sales Representative (CSR) Location: 6th Road, Rawalpindi Type: Full-Time | Contract (1&ndash;12 months)San Technology Pvt. Ltd. is growing! We&rsquo;re looking for energetic and motivated CSRs to connect with the Muslim community abroad and promote our educational services.What We Offer:Salary: Rs 30,000 &ndash; 50,000/month Bonuses &amp; Incentives Career Growth Opportunities Develop skills in Sales, Marketing, Support &amp; BillingRequirements:&#10004; Intermediate/Bachelor&rsquo;s (students or graduates) &#10004; Strong English communication &amp; listening skills &#10004; Night shift availability &#10004; Rawalpindi/Islamabad residents onlyApply Now!Send your CV via WhatsApp: 0331-8803930Job Type: Contract Contract length: 1-12 monthsPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Job Opportunity – Customer Sales Representatives (CSRs) Night Shift (Male/Female)

Position: Customer Sales Representative (CSR) Female Location: 6th Road, Rawalpindi Type: Full-Time | Contract (1&ndash;12 months)Join Our Team at San Technology Pvt. Ltd.! We are expanding and looking for enthusiastic and motivated Customer Sales Representatives to engage with the Muslim community abroad and promote our educational services.What We Offer:<ul><li>Salary: Rs 25,000 &ndash; 30,000/month</li><li>Bonuses &amp; Incentives</li><li>Career Growth Opportunities</li><li>Skill Development: Gain experience in Sales, Marketing, Support, and Billing</li></ul>Requirements:<ul><li>&#10004; Intermediate/Bachelor&rsquo;s degree (students or graduates welcome)</li><li>&#10004; Strong English communication and listening skills</li><li>&#10004; Availability for night shifts</li><li>&#10004; Must be a resident of Rawalpindi/Islamabad</li></ul>Apply Now! Send your CV via WhatsApp: 0331-8803930Job Type: Contract Contract length: 1-12 monthsPay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Sales Representative (CSR) Female /Day Shift

Explore 121+ Csr customer service representative in Rawalpindi this September. Find roles across top companies and apply now to boost your career.