sales manager

account manager

contracts manager

assistant marketing manager

customer success account manager Jobs in Doha

customer success account manager

customer account manager

Microsoft

<div></div><div><h1 class="jobSectionHeader"><b>Customer Success Account Manager</b></h1><div><div><p>
Doha, Ad Daw&#7721;ah, Qatar</p></div></div><p></p><div><div><div><div><br>
Date posted</div><div><b>
Sep 23, 2025</b></div></div></div><div><div><div>
Job number</div><div><b>
1881358</b></div></div></div><div><div><div>
Work site</div><div><b>
Fully on-site</b></div></div></div><div><div><div>
Travel</div><div><b>
0-25</b><b> </b><b>%</b></div></div></div><div><div><div>
Role type</div><div><b>
Individual Contributor</b></div></div></div><div><div><div>
Profession</div><div><b>
Customer Success</b></div></div></div><div><div><div>
Discipline</div><div><b>
Customer Success Account Mgmt</b></div></div></div><div><div><div>
Employment type</div><div><b>
Full-Time</b></div></div></div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>
Overview</b></h3><div><p>
With over 17,000 employees worldwide, the mission of the Customer Experience &amp; Success (CE&amp;S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft&rsquo;s products and services, ignited by our people and culture. Come join CE&amp;S and help us build a future where customers achieve their business outcomes faster with technology that does more.</p><p></p><p><br>
Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?</p><p></p><p><br>
As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.</p><p></p><p><br>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p></div></div></div><div><div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><div><div>
Required Qualifications</div><ul><li>
Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience<ul><li>
OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience</li><li>
OR equivalent experience</li></ul></li></ul><div>
Preferred Qualifications</div><ul><li>
Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience<ul><li>
OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience</li><li>
OR equivalent experience</li></ul></li><li>
5+ years relevant work experience within customer industry</li><li>
Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)</li><li>
Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification<ul><li>
Project Management Institute (PMI) or equivalent Project Management certification</li><li>
Prosci or equivalent certification</li></ul></li></ul></div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b><br>
Responsibilities</b></h3><div><ul><li>
Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues.</li><li>
Customer Success Leadership and Customer Strategy and Growth: You will listen to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account.</li><li>
You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work.</li><li>
Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.</li><li>
You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account. Adopts the organizational and customer success strategy and ensure you align Microsoft technology and services with the customer goals and objectives.
</li><li>You will meet consumption milestones as you track adoption and usage of Microsoft products and services, work with customers to identify areas where adoption could be improved and takes action to drive usage while you develop and leverage an</li><li>
understanding of retention and churn in their customer portfolio to begin identifying potential opportunities where retention may become an issue.</li></ul></div></div></div></div><div></div><div><div><div>
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.</div></div><div><div><div>
&#60116;</div>Industry leading healthcare</div><div><div>
&#59326;</div>Educational resources</div><div><div>
&#59628;</div>Discounts on products and services</div><div><div>
&#60157;</div>Savings and investments</div><div><div>
&#63586;</div>Maternity and paternity leave</div><div><div>
&#59927;</div>Generous time away</div><div><div>
&#60241;</div>Giving programs</div><div><div>
&#61396;</div>Opportunities to network and connect</div></div></div><div></div><div><div><div>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.</div></div></div></div><p></p>

Customer Success Account Manager

<div>
 With over 17,000 employees worldwide, the mission of the Customer Experience &amp; Success (CE&amp;S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft&rsquo;s products and services, ignited by our people and culture. Come join CE&amp;S and help us build a future where customers achieve their business outcomes faster with technology that does more.
 <br/>
 <br/>
 Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?
 <br/>
 <br/>
 As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.
 <br/>
 <br/>
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues.
  </li>
  <li>
   Customer Success Leadership and Customer Strategy and Growth: You will listen to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account.
  </li>
  <li>
   You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work.
  </li>
  <li>
   Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.
  </li>
  <li>
   You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account. Adopts the organizational and customer success strategy and ensure you align Microsoft technology and services with the customer goals and objectives.
  </li>
  <li>
   You will meet consumption milestones as you track adoption and usage of Microsoft products and services, work with customers to identify areas where adoption could be improved and takes action to drive usage while you develop and leverage an
  </li>
  <li>
   understanding of retention and churn in their customer portfolio to begin identifying potential opportunities where retention may become an issue.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Required Qualifications
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  </li>
  <ul>
   <li>
    OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
   </li>
   <li>
    OR equivalent experience
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  </li>
  <ul>
   <li>
    OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
   </li>
   <li>
    OR equivalent experience
   </li>
  </ul>
  <li>
   5+ years relevant work experience within customer industry
  </li>
  <li>
   Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)
  </li>
  <li>
   Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification
  </li>
  <ul>
   <li>
    Project Management Institute (PMI) or equivalent Project Management certification
   </li>
   <li>
    Prosci or equivalent certification
    <br/>
   </li>
  </ul>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>


Boeing

<p></p><div><p>At Boeing, we innovate and collaborate to make the world a better place. We&rsquo;re committed to fostering an environment for every teammate that&rsquo;s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.</p><p>
Boeing Global Services (BGS) is looking for a <b>Customer Support Specialist</b> to be based in our <b>Doha, Qatar</b> office. This position is part of the Boeing Global Services Supply Chain Execution organization, and chosen candidate will serve as a Customer Program Manager for customers in Qatar and other Middle East countries.</p><p></p><p><b>
Position Responsibilities:</b></p><ul><li><p>
Creates, maintains and advances customer relationships, develops an understanding of customer culture and business strategies.</p></li><li><p>
Interacts with customers and internal partners through face to face/ virtual meetings, phone calls, emails and other media.</p></li><li><p>
Responsible for customer account health and providing world class customer support.</p></li><li><p>
Collaborates with customer to determine specific needs and recommend potential solutions and involves internal partners as needed.</p></li><li><p>
Develops, prepares and delivers presentations to customers and internal organizations.</p></li><li><p>
Advises customers regarding status, changes or improvements of orders and follows up with customers on issues related to their accounts.</p></li><li><p>
Uses multiple Boeing systems in a fast-paced environment.</p></li><li><p>
Responds to customer inquiries and provides information regarding Boeing products, services, processes and operation.</p></li><li><p>
Responds to customer inquiries and facilitates delivery problem resolution.</p></li><li><p>
Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.</p></li><li><p>
Coordinates collection and processing, and analyzes supplier and/or customer data and/or information regarding ordering and/or delivery of spare parts, provisioning products or related services.</p></li><li><p>
Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problems.</p></li><li><p>
Monitors and shares key performance metrics with customers and internal partners</p></li><li><p>
Interfaces with customers and internal Boeing resources.</p></li></ul><p></p><p><b>
Basic Qualifications (Required Skills/Experience):</b></p><ul><li><p>
Experience in the Aerospace industry</p></li><li><p>
Understands supply chain process</p></li><li><p>
Experience developing presentations for and presenting to executive leadership</p></li><li><p>
Strong communication and problem-solving skills</p></li><li><p>
Ability to work and collaborate cross functionally across multiple organizations</p></li><li><p>
Eager to learn and grow</p></li><li><p>
Ability for minimal travel domestically and internationally</p></li></ul><p></p><p><b>
Preferred Qualifications (Desired Skills/Experience):</b></p><ul><li><p>
SAP knowledge</p></li><li><p>
Engineering / Technical experience</p></li><li><p>
Account management, customer support experience</p></li></ul><p></p><p>
This requisition is for an international, locally hired position in Doha, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll and will commensurate with experience and qualifications and in accordance with applicable Qatar law. Employment is subject to the candidate's ability to satisfy all Qatar labor and immigration formalities</p><p><br>
Applications for this position will be accepted until <b>Oct. 11, 2025</b></p><b><br>
Export Control Requirements: </b>This is not an Export Control position.<p><b><br>
Relocation
</b></p><p>Relocation assistance is not a negotiable benefit for this position.</p><p><b>
Visa Sponsorship
</b></p><p>Employer willing to sponsor applicants for employment visa status.</p><p><b>
Shift
</b></p><p>Not a Shift Worker (Qatar)</p><p><b><br>
Equal Opportunity Employer:</b></p><p>
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.</p><p>
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world&rsquo;s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.</p></div>

Customer Support Specialist

Dow Jones

<div>
 <p>
  <strong>
   About The Team
  </strong>
 </p>
 <p>
  Our Business Intelligence team delivers solutions that empower clients&mdash;particularly within financial institutions and government agencies&mdash;to make informed decisions and manage risk effectively. Our portfolio includes powerful tools such as Risk &amp; Compliance and Factiva, supporting anti-money laundering, third-party risk management, and market intelligence needs across the globe.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About The Role
  </strong>
 </p>
 <p>
  We are seeking an Account Manager &ndash; Business Intelligence to join our expanding team in Doha. Reporting to the Regional Sales Manager, this role is focused on growing our client base and strengthening existing relationships in Qatar, with an emphasis on Risk &amp; Compliance and Factiva solutions.
 </p>
 <p>
  The Account Manager will be responsible for managing the full sales cycle&mdash;from prospecting new opportunities to retaining and growing existing client accounts. The role requires an in-depth understanding of compliance regulations in the region and the ability to position Dow Jones solutions strategically to meet client needs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You Will
  </strong>
 </p>
 <ul>
  <li>
   Grow Business Intelligence revenue in Qatar through new business acquisition and by upselling within the existing client base
  </li>
  <li>
   Retain and strengthen relationships with key stakeholders, ensuring our solutions support their ongoing compliance and intelligence needs
  </li>
  <li>
   Manage the end-to-end account lifecycle, including pipeline tracking, forecasting, and post-sale client engagement
  </li>
  <li>
   Collaborate with internal teams including Legal, Product, Implementation, Editorial, and Marketing to support client success and drive strategic opportunities
  </li>
  <li>
   Contribute to strategic discussions around market positioning, client needs, and product direction
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You Have
  </strong>
 </p>
 <ul>
  <li>
   4+ years of experience in sales, ideally to financial institutions or government entities in Qatar
  </li>
  <li>
   Strong understanding of compliance regulations and the regional risk and compliance landscape
  </li>
  <li>
   Proven track record of selling information services, compliance tools, or enterprise SaaS solutions
  </li>
  <li>
   Fluency in Arabic and English is required
  </li>
  <li>
   Experience working with senior decision-makers and navigating complex B2B sales cycles
  </li>
  <li>
   Preferred: Familiarity with clients in the Risk &amp; Compliance or Business Intelligence sectors, and the ability to speak knowledgeably about industry pain points.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our Benefits
  </strong>
 </p>
 <ul>
  <li>
   Comprehensive Healthcare Plans
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Retirement Plans
  </li>
  <li>
   Comprehensive Insurance Plans
  </li>
  <li>
   Lifestyle programs &amp; Wellness Resources
  </li>
  <li>
   Education Benefits
  </li>
  <li>
   Family Care Benefits &amp; Caregiving Support
  </li>
  <li>
   Commuter Transit Program
  </li>
  <li>
   Subscription Discounts
  </li>
  <li>
   Employee Referral Program
  </li>
 </ul>
 <p>
  Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
 </p>
 <p>
  Business Area: Dow Jones - Business Intelligence
 </p>
 <p>
  Job Category: Sales
 </p>
 <p>
  <strong>
   Union Status
  </strong>
 </p>
 <p>
  Non-Union role
 </p>
 <p>
  Since 1882, Dow Jones has been finding new ways to bring information to the world&rsquo;s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron&rsquo;s, MarketWatch and Financial News.
 </p>
 <p>
  This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
 </p>
 <p>
  Req ID: 47502
 </p>
</div>


Account Manager

Boopin

<div>
 <p>
  Boopin is a fully integrated international agency that offers media planning and buying, social and content, strategy, PR, AdTech, and consulting. Our 180 people serve clients globally with nine offices. We embrace the power of change to create value and shared success for our clients and people. Visit us at www.boopin.com
 </p>
 <p>
  <br/>
 </p>
 <p>
  Boopin is seeking a highly skilled and proactive
  <strong>
   Account Manager
  </strong>
  to be seconded full-time to one of our key clients in Qatar. Acting as an
  <strong>
   extended member of the client&rsquo;s communications team
  </strong>
  , this role is pivotal in bridging the client&rsquo;s needs with Boopin&rsquo;s specialised departments across PR, social media, content, and paid media. The Account Manager will ensure
  <strong>
   seamless coordination, timely delivery, and high-quality outputs
  </strong>
  across all channels of the integrated scope of work.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Client Partnership &amp; Relationship Management
   </strong>
  </li>
  <li>
   Serve as the accountable and primary lead contact for the client and internal teams, acting as the trusted advisor on communications and marketing deliverables
  </li>
  <li>
   Understand client objectives, challenges, and opportunities, ensuring all activities align with their broader strategy.
  </li>
  <li>
   Build and maintain strong, collaborative relationships with stakeholders at all levels.
  </li>
  <li>
   Push internal teams to deliver at pace and at the highest standard, holding them accountable for execution
  </li>
  <li>
   Act as problem-solver and enforcer of discipline, ensuring priorities are clear and roadblocks are removed quickly
  </li>
  <li>
   Own campaign performance: track, challenge, and drive optimizations, not just report them
  </li>
  <li>
   <strong>
    Integrated Communications Oversight
   </strong>
  </li>
  <li>
   Manage the delivery of campaigns and initiatives across
   <strong>
    PR, social media, content development, and paid media
   </strong>
   .
  </li>
  <li>
   Liaise with Boopin&rsquo;s internal teams to brief, coordinate, and monitor execution of all deliverables.
  </li>
  <li>
   Ensure all outputs meet quality standards, comply with brand guidelines, and are delivered on time.
  </li>
  <li>
   <strong>
    Project &amp; Workflow Management
   </strong>
  </li>
  <li>
   Develop timelines, track progress, and proactively flag risks or delays with solutions.
  </li>
  <li>
   Consolidate feedback from the client and translate it clearly into actionable next steps for internal teams.
  </li>
  <li>
   Manage reporting cycles, including monthly/quarterly performance reviews, insights, and recommendations.
  </li>
  <li>
   <strong>
    Quality Control &amp; Performance
   </strong>
  </li>
  <li>
   Ensure consistency and accuracy across all deliverables.
  </li>
  <li>
   Monitor performance of content and campaigns, providing insights and optimisations.
  </li>
  <li>
   Uphold standards of excellence in communications, ensuring all outputs reflect Boopin&rsquo;s reputation and client expectations.
  </li>
  <li>
   <strong>
    Strategic Contribution
   </strong>
  </li>
  <li>
   Provide input on campaign ideas, content strategies, and PR opportunities that add value to the client.
  </li>
  <li>
   Stay updated on industry trends, media landscapes, and regional cultural insights to guide impactful work.
  </li>
  <li>
   Act as a problem-solver, anticipating client needs and proactively offering solutions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Proven track record of owning client relationships end-to-end
  </li>
  <li>
   Demonstrated ability to challenge clients and internal teams constructively while maintaining strong relationships
  </li>
  <li>
   High resilience under pressure, with a doer mentality and zero tolerance for missed deadlines
  </li>
  <li>
   <strong>
    Education:
   </strong>
   Bachelor&rsquo;s degree in Communications, Marketing, PR, Media, or related field.
  </li>
  <li>
   <strong>
    Experience:
   </strong>
   4&ndash;5 years minimum in a communications, PR, or marketing role, preferably within an agency environment or working directly with large clients.
  </li>
  <li>
   <strong>
    Skills &amp; Competencies:
   </strong>
  </li>
  <li>
   Strong understanding of
   <strong>
    integrated communications
   </strong>
   across PR, digital, social, and paid media.
  </li>
  <li>
   Excellent client management and interpersonal skills.
  </li>
  <li>
   Strong project management abilities with attention to detail and deadlines.
  </li>
  <li>
   Analytical mindset with the ability to interpret data and translate into actionable insights.
  </li>
  <li>
   High level of organisational skills, multitasking, and problem-solving.
  </li>
  <li>
   <strong>
    Languages:
   </strong>
   Fluent in Arabic (native level) and English (excellent written and spoken)
  </li>
 </ul>
 <p>
 </p>
</div>


<div>
 Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential&mdash;and excitement for the journey ahead.
 <br/>
 <br/>
 Customer Success Acount Manager(CSAM) understands their customers&rsquo; industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.
 <br/>
 <br/>
 At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You&rsquo;ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
 <br/>
 <br/>
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Program Start Date: January 2026
  <br/>
  <br/>
 </strong>
 <strong>
  About:
 </strong>
 <strong>
  Erada Program
 </strong>
 is Microsoft's program tailored for
 <strong>
  Qatari Nationals
 </strong>
 , aiming to accelerate Qataris employability and create market impact through early in career recruitment, and skilling programs.
 <br/>
 <br/>
 <strong>
  Program overview:
 </strong>
 Microsoft Erada Internship is
 <strong>
  a paid six-month
 </strong>
 training program that offers globally recognized technical and professional certifications &amp; skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.
 <br/>
 <br/>
 <strong>
  Program Details:
 </strong>
 The
 <strong>
  6 months, full-time
 </strong>
 program is divided into two key phases (Phase 1 - Onboarding &amp; Skilling, Phase 2 - On The Job Training)
 <br/>
 <br/>
 <strong>
  Phase one
 </strong>
 :
 <em>
  Onboarding &amp; Skilling Bootcamp (1 month)
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Onboarding and introduction to Microsoft&rsquo;s mission, culture, strategy &amp; structure.
  </li>
  <li>
   Technical skilling to obtain globally recognized Microsoft technical certifications.
  </li>
  <li>
   Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Phase two:
 </strong>
 <em>
  On-the-job training (5 months)
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Joining as an CSAM for on-the-job shadowing and training.
  </li>
  <li>
   Mentorship and coaching sessions.
  </li>
  <li>
   Supporting Microsoft teams in digital transformation projects.
  </li>
  <li>
   Advanced technology trainings including AI, Machine Learning &amp; Cloud Computing.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams
  </li>
  <li>
   Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.
  </li>
  <li>
   Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.
  </li>
  <li>
   Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
  </li>
  <li>
   Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Currently pursuing complete a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field (OR must be recent graduates or recently graduated)
  </li>
  <li>
   Qatari nationality
  </li>
  <li>
   Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit)
  </li>
  <li>
   Fluency in English.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Preferred Qualifications
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Passion for technology and customer obsessed.
  </li>
  <li>
   Displays stakeholder and relationship management.
  </li>
  <li>
   Excellent verbal and written communication, analytical and presentation skills.
  </li>
  <li>
   Technical Certification (e.g., cloud technology- Azure) are preferred but not required.
   <br/>
   <br/>
  </li>
 </ul>
 #EiP #MCAPSEiP #EradaProgram
 <br/>
 <br/>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>


Erada Program: Customer Success Account Management Internship Opportunities

Mustalzamatek

<p><b>Role Overview</b></p><p>We are looking for an experienced <b>Account Manager &amp; Customer Service Specialist</b> to join our team. The ideal candidate will be a <b>native Arabic speaker</b> with strong communication skills, proven experience in managing client relationships, and the ability to deliver exceptional customer service. This role requires balancing account management responsibilities with hands-on customer support, ensuring client satisfaction, retention, and long-term growth.</p><p><b>Key Responsibilities</b></p><ul><li>Manage and develop strong relationships with key accounts, acting as the main point of contact.</li><li>Provide excellent customer service by handling inquiries, issues, and requests promptly and professionally.</li><li>Identify opportunities to upsell and cross-sell products or services to existing clients.</li><li>Collaborate with internal teams (sales, marketing, operations, and technical support) to ensure client needs are met.</li><li>Monitor account performance, track customer feedback, and prepare regular reports for management.</li><li>Support new client onboarding and ensure a smooth transition from sales to account management.</li><li>Maintain accurate records of interactions and account activities in CRM systems.</li><li>Represent the company with professionalism in Arabic and English communications (written and verbal).</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li>Business Administration, Marketing, Communications, or a related field.</li><li>Proven experience (2+ years) in account management and/or customer service roles.</li><li><b>Native Arabic speaker</b>, with strong proficiency in English (French is a plus).</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong organizational skills with the ability to manage multiple accounts simultaneously.</li><li>Customer-focused mindset with problem-solving ability and attention to detail.</li><li>Proficiency in CRM software and MS Office tools.</li></ul><p>Job Type: Full-time</p>

Account Manager ( Female Only ) Arabic Speaker

Explore 1599+ Customer account manager in Doha this October. Find roles across top companies and apply now to boost your career.

1599 customer account manager jobs IN Doha

Customer Success Account Manager

Customer Success Account Manager

Customer Support Specialist

Account Manager

Account Manager

Erada Program: Customer Success Account Management Internship Opportunities

Account Manager ( Female Only ) Arabic Speaker