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application support specialist

customer account specialist

The Coca-Cola Company

<div>
 
 Ob Summary
 
 
 
 The purpose of this role is to handle the management and processing of transactional activity for the CRM team, including, but not restricted to, Order Entry, Documentation creation, Complaint handling, Delivery creation, Forecast entry and Invoicing. The key goal of the role is to satisfy the customers&rsquo; requirements in a consistent, efficient and reliable manner. The role requires a good level of understanding of overall Customer Services (CS) and CPS processes, with a minimum of 3 years&rsquo; experience in a similar role.
 
 
 This role requires interaction with all internal stakeholders that impact customer supply, it is a key aspect of the overall CS function creating global standards, implementing good governance of existing processes, driving process improvements and maintaining effective management of the operational CS activities. The role also involves the development and execution of an effective customer satisfaction programme that will include customer surveys, VOC activities, etc. on a regular basis.
 
 
 A key part of the role is to work with the CS team to drive improvements in current activities to create efficiencies and drive productivity.
 
 
 This role also includes the direct customer account management for customers that are not managed through the Customer Account Specialist (CAS) role and will in some plants be involved in the back-up of the Product Commercialisation role.
 
 
 
 Key Duties/Responsibilities
 
 
 
 Order and Forecast Management: (35%)
 
 
 <ul>
 <li>
 The receipt and management of all customer orders (Concentrate, DPS and Finished Goods), the entry of these into SAP, the follow through on availability issues with internal departments and handover of these to the CAS. Delivery creation will also be required in some aspects of this role. (30%)
 </li>
 <li>
 The entry of customer supplied forecasts into the APO system for subsequent loading into SAP, the verification that the data is as supplied by the customer when entered into the system. (5%)
 </li>
 <li>
 Evaluate ATP &amp; OTIF issues and work with the Supply Management team, Customer Account Specialists and Demand Planners to ensure all issues are resolved and long term corrective actions put in place to reduce repeats.
 
 
 </li>
 </ul>
 Documentation Management: (25%)
 
 
 <ul>
 <li>
 The creation of all customer related documentation to support the shipment, export and import of all customer orders. This involves both manual and system generated documents, and interaction with both internal departments and external bodies to support some customer requirements. (20%)
 </li>
 <li>
 The invoicing of all orders, at time of shipment to support accurate and timely financial and volume reporting. (5%)
 
 
 </li>
 </ul>
 Process improvement and standardisation: (15%)
 
 
 <ul>
 <li>
 Lead process standardization and improvements under CS Operations role. Work with SAP team for any SAP improvements or changes impacting customer data, orders or forecast.
 </li>
 <li>
 Coordinate, lead and support projects that will positively impact CS transactional processes to drive productivity improvement with visible financial and FTE benefits.
 </li>
 <li>
 Develop process improvements based on OE methods and drive continuous improvement.
 </li>
 <li>
 Support the implementation of new supply chains and business models, working to integrate these into normal CPS business.
 
 
 </li>
 </ul>
 Complaint management and customer satisfaction: (15%)
 
 
 <ul>
 <li>
 Log all customer related complaints, queries and OTIF issues into SAP. Track and trend customer concerns / complaints, to facilitate development of corrective actions. Follow-up with internal stakeholders to ensure timely closure out of issues.
 </li>
 <li>
 Coordinate and track customer feedback through surveys, VOC activities, etc. on a regular basis. Compile reports and analyse once data is available. Track and coordinate actions from internal stakeholders.
 </li>
 <li>
 A key requirement in regard to all the responsibilities of this role is the development of a very effective working relationship with the CS Specialists in supporting customer requirements and requests in a timely and effective manner.
 
 
 </li>
 </ul>
 Other activities: (10%)
 
 
 <ul>
 <li>
 Lead and coordinate the CS processes to support Business Continuity Planning and Supply Point Shift execution,
 </li>
 <li>
 MRB coordination within the CS team and development of reports for monthly provision management.
 </li>
 <li>
 This role will also involve direct customer account management for customers not managed by CAS and small transactional customers. Plus the backing up of the Product Commercialisation team in some locations.
 </li>
 <li>
 The role also requires the person to train new team members on the above tasks, as well as developing the relevant training material for CS Shared Services.
 
 
 </li>
 </ul>
 
 Related Job Requirements/ Qualifications
 
 
 
 <ul>
 <li>
 Good knowledge and understanding of the SAP Sales &amp; Distribution Module
 </li>
 <li>
 Good understanding of Business Warehouse workbooks used by CS.
 </li>
 <li>
 Product &amp; process knowledge of manufacturing plants
 </li>
 <li>
 Supply chain and logistics knowledge
 </li>
 <li>
 Networking and influencing skills&ndash; with the ability to communicate and collaborate with diverse groups of people
 </li>
 <li>
 Customer knowledge &ndash; be able to understand multiple customer requirements for order and documentation management
 </li>
 <li>
 Computer Skills &ndash;Advanced Microsoft Excel, Word and Power Point
 </li>
 <li>
 Problem Solving &amp; analytical Skills.
 </li>
 <li>
 Language requirements - Business proficiency in English is a requirement.
 </li>
 <li>
 Reliability &ndash; the ability to provide what is promised, dependably and accurately.
 
 
 </li>
 </ul>
 
 Educational Requirements
 
 
 
 <ul>
 <li>
 University/Bachelor degree or diploma in a Supply Chain or Business discipline. Other qualifications may be considered if supported by appropriate work experience.
 </li>
 <li>
 1-3 years&rsquo; experience in a Customer service, supply-chain or other relevant function.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 Refrigeration Systems; Detail-Oriented; Technical Support; Computer Literacy; Troubleshooting; HVAC Systems; Equipment Installations; Customer Service; Oral Communications
</div>

Customer Account Specialist

Genpact

<div>
 
 Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose &ndash; the relentless pursuit of a world that works better for people &ndash; we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
 
 
 
 
 
 Digital Marketing Specialist with English
 
 
 
 
 The job only from the office, address: Cairo: Plot 44 Tesseen, El Shamaly Street, Al Salam Axis First Sector, City Centre, 5th settlement 11835 Cairo. Nestle building, 3rd floor.
 
 
 
 
 
 
 
 Summary of the role:
 
 
 
 Our Strategic Sales team is responsible for delivering programs and processes that drive growth in our segment of advertisers. As an Ads Sales Program Specialist, you will support innovative scalable sales programs across a diverse set of customers, focusing on driving revenue and product adoption.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Drive revenue for our clients by supporting scalable sales programs across a variety of direct clients and agencies.
 </li>
 <li>
 Drive product adoption and educate clients and agencies in a scalable fashion.
 </li>
 <li>
 Ensure that our clients receive the highest level of sales and operational customer service
 </li>
 <li>
 Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
 </li>
 <li>
 Develop and implement best practices for client interaction, sales, and services.
 </li>
 <li>
 Expert knowledge of social media, mobile apps, and digital and mobile marketing.
 </li>
 <li>
 Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
 </li>
 <li>
 Experience working in a sales or account management role with small businesses.
 </li>
 <li>
 Proven track record of reaching and exceeding sales goals.
 </li>
 <li>
 Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 
 Knowledge of English min. B2.
 
 </li>
 <li>
 Bachelor&rsquo;s degree in business, communications, marketing, or another related area of study.
 </li>
 <li>
 Experience working in a sales or account management role with small businesses.
 </li>
 <li>
 
 Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
 
 </li>
 </ul>
 
 
 
 
 
 We offer:
 
 
 <ul>
 <li>
 Stable job offers - employment contract.
 </li>
 <li>
 Work in a multicultural environment.
 </li>
 <li>
 Various trainings (initiating, soft skills).
 </li>
 <li>
 Life insurance (Meta Life),
 </li>
 <li>
 Transportation allowance.
 </li>
 <li>
 Mobile allowance.
 </li>
 </ul>
 
 
 
 
 As an Equal Opportunity Employer &ndash; we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format, nor do we require you to enclose a photograph with your CV as part of the application process. It is the candidate&rsquo;s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
 
 
 
 
 
 Kindly please see our Privacy Notice for Employment Candidates:
 
 http://www.genpact.com/about-us/privacy-notice-for-employment-candidates
 
 
 
 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at
 
 genpact.com
 
 and on
 
 LinkedIn
 
 ,
 
 X
 
 ,
 
 YouTube
 
 , and
 
 Facebook
 
 .
 
 
 Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
 
</div>

Digital Marketing Specialist

SNAP14 Production

<div>
 SNAP14 is seeking a Brand Marketing Executive to steward the brand&rsquo;s presence across every touchpoint. This role is dedicated to amplifying awareness, driving meaningful industry engagement, and supporting inbound growth through elevated brand marketing and communication initiatives.
 
 
 As the strategic sales and marketing mind of the team, the Brand Marketing Executive ensures that every campaign, message, and client interaction reflects SNAP14&rsquo;s luxury positioning and distinctive voice. While not responsible for developing marketing strategy, this role requires a deeply strategic mindset and someone who understands how to translate brand direction into action that protects and enhances SNAP14&rsquo;s reputation.
 
 
 The ideal candidate brings a refined understanding of brand positioning, PR, sales funnel planning and marketing execution, ensuring the brand maintains its premium, international-standard presence. Working closely with the Creative Content Specialist and Account-Based Marketing Automation &amp; Intelligence Specialist, they orchestrate cohesive campaigns that express SNAP14&rsquo;s elegance, dependability, and modern chic.
 
 
 
 Key Responsibilities:
 
 
 
 
 Brand Marketing &amp; Strategy Execution
 
 
 <ul>
 <li>
 Translate brand strategy into actionable marketing initiatives that strengthen SNAP14&rsquo;s position as a leading luxury creative production agency.
 
 </li>
 <li>
 Design, oversee, and continuously refine the sales funnel and client journey, ensuring every touchpoint reflects SNAP14&rsquo;s dependability, elegance, and international standards.
 
 </li>
 <li>
 Plan and manage marketing campaigns that support lead generation, conversion, and client retention goals.
 
 </li>
 <li>
 Ensure every campaign reinforces the brand&rsquo;s visual identity, tone of voice, and positioning in line with SNAP14&rsquo;s values.
 
 
 
 </li>
 </ul>
 
 Client Journey &amp; Experience Design
 
 
 <ul>
 <li>
 Strategically map and manage the client journey across marketing, sales, and post-project phases.
 
 </li>
 <li>
 Collaborate with the Client Relations Executive to ensure consistent and high-quality client experiences at each interaction.
 
 </li>
 <li>
 Identify opportunities to enhance brand engagement through storytelling, PR initiatives, and personalized communication.
 
 
 
 </li>
 </ul>
 
 Campaign Management &amp; Collaboration
 
 
 <ul>
 <li>
 Lead the development of integrated campaigns in collaboration with the Creative Content Specialist and Account-Based Marketing Automation &amp; Intelligence Specialist.
 
 </li>
 <li>
 Align campaign objectives with broader business goals, ensuring each effort contributes to lead generation and relationship growth.
 
 </li>
 <li>
 Monitor performance metrics, analyze data, and translate insights into actionable improvements.
 
 
 
 </li>
 </ul>
 
 PR, Communication &amp; Brand Presence
 
 
 <ul>
 <li>
 Plan and coordinate PR, partnerships, and press initiatives to amplify brand presence in luxury, fashion, and lifestyle markets.
 
 </li>
 <li>
 Craft or review external communications, press releases, and thought leadership content to ensure they align with SNAP14&rsquo;s tone and values.
 
 </li>
 <li>
 Manage and maintain relationships with media, influencers, and industry partners to increase exposure and opportunities.
 
 </li>
 <li>
 Represent SNAP14 at industry networking events, and partnership engagements.
 
 </li>
 <li>
 Identifying high-value PR, media, and award opportunities to elevate SNAP14&rsquo;s industry presence.
 
 
 
 </li>
 </ul>
 
 Cross-Team Coordination
 
 
 <ul>
 <li>
 Collaborate closely with internal teams to ensure marketing efforts are synchronized with production schedules, client communications, and business development priorities.
 
 </li>
 <li>
 Support leadership in identifying high-value opportunities for exposure, recognition, and partnerships across regional and international markets.
 
 </li>
 <li>
 Provide clear strategic direction to ensure marketing activities drive measurable results and long-term growth.
 
 
 
 </li>
 </ul>
 
 Our Company Values:
 
 
 Dependability: Delivering consistent and reliable results in every task.
 
 Teamwork: Collaborating effectively to achieve shared goals.
 
 Communication: Ensuring clarity and transparency in all interactions.
 
 Initiative: Proactively identifying opportunities for improvement.
 
 Results Orientation: Striving for impactful and measurable outcomes.
 
 
 
 
 Why Join SNAP14?
 
 
 At SNAP14, we create compelling, high-end visual content for the fashion, beauty, luxury, and lifestyle industries. As the Brand Marketing Executive, you will play a pivotal role in overseeing brand communications and ensuring the company&rsquo;s premium positioning in the market. If you are passionate about client experience, relationship management, and high-end marketing, this role is for you.
 
 
 
 Requirements
 
 
 
 Skills &amp; Competencies:
 
 
 - Strong understanding of marketing strategy, sales funnels, and client journeys.
 
 - Ability to think strategically while focusing on executional excellence in client communication and brand positioning.
 
 - Excellent communication and storytelling skills with a focus on luxury branding.
 
 - Understanding of PR, influencer marketing, and industry networking, ensuring maximum brand visibility.
 
 - Proven experience in client engagement, referral generation, and retention initiatives.
 
 - Exceptional attention to detail, ensuring all client interactions reflect SNAP14&rsquo;s commitment to excellence.
 
 
 
 
 
 Requirements:
 
 
 - Strong understanding of B2B sales/marketing cycles.
 
 - 5+ years of experience in brand marketing, PR, or communications in a high-end industry.
 
 - Strong background in client experience, VIP relationship management, and high-touch service models.
 
 - Experience in managing brand partnerships, PR placements, and client gifting strategies.
 
 - Fluent in English (written and verbal); proficiency in Arabic is a plus.
 
 - Experience in fashion, luxury, or creative industries preferred.
 
 - Proven ability to manage client satisfaction tracking, quality assurance protocols, and retention strategies.
 
 
 
 Benefits
 
 
 Mobile phone line
 
 ADSL package
 
 Unlimited Personal Time Off after 3 months
 
 Ability to request remote working days after 3 months
 
 Annual employee profit share
 
 Health insurance
 
 Social Insurance
 
 Ability to apply for the Professional Growth Program after 1 year
 
 
 
 
</div>

Brand Marketing Executive

Unilever

<div>
 
 About Unilever
 
 
 
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 
 
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 
 
 
 Job Purpose
 
 
 
 The category growth strategy and shopper marketing specialist will ensure category and channel plans are well defined and adapted to meet customer needs. This involves accountability to ensure platform / category verticals objectives are delivered via channel &amp; customer growth strategies &amp; supported by holistic trade investment. You will ensure our category growth strategy is reflected in all customer and market plans, directly impacting the shopper experience &ndash; working closely with platform marketing &amp; CSP &amp; delivering via CBD teams.
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 <ul>
 <li>
 Category Growth Strategies
 </li>
 <li>
 Localize (Develop and deploy) CGS at channel and customer level.
 </li>
 <li>
 Category Growth Management
 </li>
 <li>
 Align and quantify CVDs to high value shoppers (on &amp; off-line)
 </li>
 <li>
 Deliver Insight driven Shelf/e-shelf design
 </li>
 <li>
 Own Objective Assortment Optimization &amp; Space Planning (NRM Lever 2&amp;3)
 </li>
 <li>
 Innovation
 </li>
 <li>
 Alignment upfront to CGS
 </li>
 <li>
 Story and fit for channel and customer
 </li>
 <li>
 Shopper Insights &amp; Strategy
 </li>
 <li>
 Identify the high value shopper through actionable insights
 </li>
 <li>
 Create Shopper Marketing plans for Strategic customers and channels
 </li>
 <li>
 Customer Management
 </li>
 <li>
 Own and develop relationships using Shopper insight for competitive advantage at the point of purchase (on &amp; off-line)
 </li>
 <li>
 Visibility
 </li>
 <li>
 Define and develop high impact Category Growth Activities
 </li>
 <li>
 D4C/D4R
 </li>
 <li>
 Customer &amp; Channel specific/Omni solutions
 </li>
 <li>
 Capability
 </li>
 <li>
 Data &amp; Insight across channels
 </li>
 <li>
 Key member of internal CoP
 
 
 </li>
 </ul>
 
 Experiences &amp; Qualifications
 
 
 
 
 WHAT YOU WILL NEED TO SUCCEED
 
 
 
 <ul>
 <li>
 2-3 years relevant Category &amp; Customer experience
 </li>
 <li>
 1-2 years Account management experience is an advantage
 </li>
 <li>
 Customer Facing experience combined with Brand Building experience is ideal
 </li>
 <li>
 Shopper Marketing or Brand Building experience is desirable
 </li>
 <li>
 Experience in TCM is preferred
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 Innovation mindset
 
 
 Commerce channels execution and digital business models
 
 
 Commercial Strategy and Business Acumen /NRM
 
 
 Category Growth Management
 
 
 Data-Drive Mindset
 
 
 Entrepreneurial Leadership
 
 
 Digital Commerce
 
 
 Customer and Retailer Understanding
 
 
 Customer Relationship
 
 
 Stakeholder Management
 
 
 Process Thinking (Discipline)
 
 
 Strategic Thinking
 
 
 
 Leadership
 
 
 
 <ul>
 <li>
 You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
 </li>
 <li>
 You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

B&W Category Strategy & Insights Specialist - Egypt & Sudan

Bijoux Jewelers

<div>
 
 Company Description
 
 
 
 Bijoux Jewelers is a luxury goods and jewelry company headquartered in Redlands, California, dedicated to providing premium jewelry crafted with exceptional quality standards. Known for its commitment to artistry and customer satisfaction, Bijoux Jewelers offers a carefully curated selection of fine jewelry pieces. With a reputation for excellence, Bijoux Jewelers strives to create timeless designs to suit a diverse clientele. The company values its team members and fosters a collaborative workplace culture.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Account Manager located in Cairo. The Account Manager will be responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth. Daily tasks include communicating with clients, understanding their needs, and proposing tailored solutions. Additional responsibilities involve monitoring account performance, identifying growth opportunities, and working closely with internal teams to ensure service excellence.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong interpersonal, communication, and relationship management skills
 </li>
 <li>
 Experience in sales, client management, and account development
 </li>
 <li>
 Organizational and time-management skills for managing multiple client accounts
 </li>
 <li>
 Problem-solving abilities to address client needs effectively
 </li>
 <li>
 Knowledge of luxury retail or jewelry markets is a plus
 </li>
 <li>
 Proficiency in CRM tools and other account management software
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, or a related field
 </li>
 </ul>
</div>

Account Manager

8WORX

<div>
 
 Company Description:
 
 
 
 
 
 8WORX is a promising technology solutions provider based in Egypt. They specialize in developing and delivering innovative digital products and services, focusing on the Egyptian and Middle Eastern markets. With a strong foundation in web technologies and over 30 years of combined experience, 8WORX has successfully completed over 350 projects for both private and public sector clients.
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time on-site role for a Junior Sales Representative located in Cairo. The Junior Sales Representative will be responsible for day-to-day sales activities, including prospecting, cold calling, presenting products, and closing deals. They will also be involved in preparing sales reports and attending sales meetings.
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Develop contact with potential customers in the industry by cold calling, emailing, or scheduling meetings in person.
 </li>
 <li>
 Form new and continue existing relationships with companies in the customer database by visiting them in person, maintaining phone contact, and addressing issues or problems when they come up.
 </li>
 <li>
 Maintain a strong understanding of product features and technical specifications to answer specific customer questions.
 </li>
 <li>
 Present information about company offerings during trade shows or other large events to potential customers.  Create new methods or strategies to help the sales team reach monthly goals for product revenue to increase company profitability.
 </li>
 <li>
 Give customers in-person product demonstrations and teach them about the features and benefits of each item the company offers.
 </li>
 <li>
 Attend weekly sales team meetings and provide information to management about sales figures, goals and obstacles.
 </li>
 <li>
 Become a valuable and helpful resource in all of your dealings with customers and create a friendly reputation in the industry.  Build and maintain strong, long-lasting client relationships.
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits.
 </li>
 <li>
 Providing Training sessions for 8WORX&rsquo;s clients.
 </li>
 <li>
 Develop trusted advisor relationships with key accounts and customer stakeholders.
 </li>
 <li>
 Ensure the timely and successful delivery of 8WORX solutions according to customer needs and objectives.
 </li>
 <li>
 Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
 </li>
 <li>
 Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
 </li>
 <li>
 Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
 </li>
 <li>
 Prepare reports on account status.
 </li>
 <li>
 Collaborate with the sales team to identify and grow opportunities within the territory.
 </li>
 <li>
 Assist with challenging client requests or issue escalations as needed.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Excellent ability to communicate in writing or verbally.
 </li>
 <li>
 Friendly and personable with others.
 </li>
 <li>
 Proficiency with technology, including basic computer operations.
 </li>
 <li>
 Ability to meet goals, stay organized, and maintain a positive attitude.
 </li>
 <li>
 Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.  Proven work experience in the software industry is a plus.
 </li>
 <li>
 Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
 </li>
 <li>
 Solid experience with CRM software and MS Office (particularly MS Excel).
 </li>
 <li>
 Experience delivering client-focused solutions to customer needs.
 </li>
 <li>
 Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
 </li>
 <li>
 Excellent listening, negotiation, and presentation abilities.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
  BA/BS degree in Business Administration, Sales, or a relevant field
 </li>
 </ul>
 
 We provide :
 
 
 Commission
 
 
 Medical insurance
 
 
 Social insurance
 
 
 Transportation allowances
 
 
 Business line
 
 
 Laptop
 
 
 
 
</div>

Junior Sales Representative

Compuroots

<div>
 
 Company Description
 
 
 
 
 
 Compuroots is a leading technology and system integrator based in Cairo, Egypt. We have been offering customized end-to-end solutions for over 15 years to serve a variety of business needs across various partners. Our mission is to make it simpler for our customers to buy and use IT that's fit for their purpose. We partner only with the sector's best-of-breed vendors, and work with proven capabilities we know will outperform the market and at a lower cost.
 
 
 
 
 
 Role Scope:
 
 
 
 
 
 This is a full-time on-site role for a
 
 Senior Enterprise Sales Account Manager
 
 . The
 
 Senior Enterprise Sales Account Manager
 
 will be responsible for managing existing accounts and generating new leads to increase sales. They will also be responsible for ensuring customer satisfaction and providing exceptional customer service. This role is located in Cairo, Egypt.
 
 
 
 
 
 Role Responsibilities:
 
 
 
 
 
 
 &bull; Identify prospective customers, lead generation, and conversion
 
 
 
 
 &bull; Contact new and existing customers to discuss needs
 
 
 
 
 &bull; Emphasize the features of the network, Security, and Data center products to highlight how they solve customer problems
 
 
 
 
 &bull; Answer questions about the products
 
 
 
 
 &bull; Negotiate prices and terms and prepare sales agreements
 
 
 
 
 &bull; Collaborate with colleagues in many different sectors
 
 
 
 
 &bull; Maintain contact lists and follow up with customers to continue relationships
 
 
 
 
 &bull; strong network and established relationships with Vendors
 
 
 
 
 
 
 Role Qualifications and
 
 Key Requirements :
 
 
 
 
 
 
 . Bachelor&rsquo;s degree in business or a related field.
 
 
 &middot;
 
 3 to 7 years of experience in ICT Sales, especially in System Integrator Companies
 
 and security system solutions.
 
 
 
 - Experience with the System Integrator Model is a must
 
 
 
 . Customer Satisfaction, Account Management, and Customer Service experience.
 
 
 . Proven track record in Lead Generation and Sales.
 
 
 . Self-driven with strong organizational and time-management skills.
 
 
 &middot; Strong communication and interpersonal skills, with the ability to build customer relationships.
 
 
 
 - strong network and established relationships in the healthcare and Commercial market sectors
 
 
 
 
 
 
 
 We offer you :
 
 
 
 
 - Career Growth
 
 
 
 
 - Training and Development Opportunity
 
 
 
 
 - Attractive Package
 
 
 
 
 - Social and Medical Insurance
 
 
 
 
 
 
 -If you're interested, kindly send your CV to careers@compuroots.com. Mention the job title in the subject line of the email.
 
</div>

Senior Enterprise Sales Account Manager " IT Industry "

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