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application support specialist

International Turnkey Systems - ITS

<div>
 
 We are seeking a highly skilled and dedicated Application Support Specialist to join our team supporting online banking systems. This role ensures the smooth operation, reliability, and performance of our online and mobile banking platforms. The ideal candidate will serve as the first line of support, with a strong background in troubleshooting technical issues, maintaining system integrity, and collaborating across teams to deliver exceptional service continuity and user experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Carry out day to day IT Technical support, maintenance/upgrade, and administration on online bank&rsquo;s systems.
 </li>
 <li>
 Act as first line support to Troubleshoot, Monitoring, and identify any system related issues.
 </li>
 <li>
 Act as first line support to Investigate, Resolve and escalate any related online or mobile Apps functional and system issues.
 </li>
 <li>
 Maintain the systems to keep it up and running smoothly to ensure users get the maximum benefit from it.
 </li>
 <li>
 Deploy the new changes or updates or fixies on all level of the applications components.
 </li>
 <li>
 Be Familiarized with the network/hardware infrastructure within the bank, and all applications, and fully understand the interfaces and interdependencies
 </li>
 <li>
 Involve in the Release management activities with online banking and other applications.
 </li>
 <li>
 Support Business continuity tests for DR site.
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science or equivalent IT related.
 </li>
 <li>
 At least 5 years&rsquo; experience in supporting IT system.
 </li>
 <li>
 Knowledge of oracle administration WebLogic portal 11g
 </li>
 <li>
 Knowledge of oracle administration WebLogic 14c
 </li>
 <li>
 Knowledge of web servers IIS
 </li>
 <li>
 Knowledge of database oracle and MSSQL.
 </li>
 <li>
 Knowledge of Linux administration.
 </li>
 <li>
 Excellent communication and IT customer service skills
 </li>
 <li>
 Strong drive for continuous improvement.
 </li>
 <li>
 Strong analytical skills.
 </li>
 <li>
 Strong problem-solving skills.
 </li>
 </ul>
 
 
</div>

Application Support Specialist

Valleysoft | Center of Excellence

<div>
 Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Analyze current CRM processes and systems to identify areas for improvement and optimization
 </li>
 <li>
 Engage with stakeholders to gather requirements and develop CRM strategies that align with business goals
 </li>
 <li>
 Implement and configure CRM solutions on Salesforce or similar platforms to enhance functionality and user experience
 </li>
 <li>
 Monitor and report on key CRM metrics to assess the effectiveness of implemented strategies
 </li>
 <li>
 Conduct data analysis to derive insights about customer behaviors and preferences
 </li>
 <li>
 Provide training and support to end-users on CRM tools and best practices
 </li>
 <li>
 Collaborate with IT and marketing teams to ensure seamless integration of CRM systems with existing software
 </li>
 <li>
 Stay up-to-date with industry trends and advancements in CRM technologies
 </li>
 <li>
 Document processes and procedures related to CRM systems and analytics
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Information Technology, Marketing, or a related field
 </li>
 <li>
 At least 1-3 years of experience in an application support role, specifically with Microsoft Dynamics CRM or Dynamics 365
 </li>
 <li>
 Proven experience in configuring and customizing Dynamics 365, particularly the Sales, Customer Service, and Marketing modules.
 </li>
 <li>
 Familiarity with related technologies, such as Active Directory, Microsoft 365 Admin Center, and Azure
 </li>
 <li>
 Extensive knowledge of CRM systems, particularly Salesforce or similar platforms
 </li>
 <li>
 Strong analytical skills with a proven ability to interpret customer data and derive actionable insights
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Experience in project management and process improvement methodologies
 </li>
 <li>
 Ability to work independently and collaboratively with cross-functional teams
 </li>
 <li>
 Relevant certifications in Salesforce or CRM analytics are a plus
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Strong understanding of CRM processes and best practices
 </li>
 <li>
 Ability to analyze and interpret customer data effectively
 </li>
 <li>
 Excellent problem-solving and critical-thinking skills
 </li>
 </ul>
</div>

CRM Senior Analyst

Halan - حالا

<div>
 
 
 About The Job
 
 
 
 
 The Operational Excellence Specialist supports continuous improvement efforts, assists in documenting and refining business processes, and helps maintain quality control standards within the operations department. This role suits a detail-oriented professional who contributes to operational efficiency through hands-on coordination and process support.
 
 
 
 
 
 
 
 Job Responsibilities &amp; Duties:
 
 
 
 
 Continuous Improvement
 
 
 
 
 &bull;	Assist in identifying opportunities for operational enhancements.
 
 
 
 
 &bull;	Support the implementation of improvement initiatives and track progress.
 
 
 
 
 &bull;	Participate in process reviews to ensure adherence to established standards.
 
 
 
 
 
 
 
 Business Process Support
 
 
 
 
 &bull;	Help document and update business processes to improve clarity and consistency.
 
 
 
 
 &bull;	Coordinate with teams to support process changes and ensure smooth implementation.
 
 
 
 
 &bull;	Maintain records of process updates and ensure alignment with operational goals.
 
 
 
 
 
 
 
 Quality Control
 
 
 
 
 &bull;	Support the application of quality control procedures across operational activities.
 
 
 
 
 &bull;	Monitor basic performance indicators to ensure compliance with quality standards.
 
 
 
 
 &bull;	Assist in identifying and reporting quality issues and support corrective actions.
 
 
 
 
 
 
 
 Required skills and qualifications:
 
 
 
 
 	Bachelor&rsquo;s degree in business administration, Operations Management, or a related field.
 
 
 
 
 	2&ndash;3 years of experience in process support, quality control, or operational improvement roles.
 
 
 
 
 	Good analytical and organizational skills.
 
 
 
 
 	Clear and professional communication abilities.
 
 
 
 
 	Familiarity with Six Sigma, TQM, or Lean methodologies is a plus.
 
 
 
 
 
 
 
 Skills and Competencies:
 
 
 
 
 	Accuracy and attention to detail.
 
 
 
 
 	Ability to manage time and meet deadlines.
 
 
 
 
 	Willingness to learn and adapt in a dynamic environment.
 
 
 
 
 	Professional communication in Arabic and English.
 
 
 
 
 
 
 
 Additional Requirements:
 
 
 
 
 	May require occasional visits to MNT Halan Companies/Branches.
 
 
 
 
 	Experience in fast-paced environments is preferred.
 
 
</div>

Operational Excellence Specialist

AESG

<div>
 AESG is an International Specialist Consultancy, Engineering, And Advisory firm, with offices across the UK, UAE, Saudi Arabia, South Africa, Egypt, Australia and Singapore dedicated to help solve our clients greatest challenges, through collaboration, innovation, and advanced technical solutions.
 
 
 Our areas of expertise are represented in five core verticals: Planning, Design &amp; Engineering, Masterplanning &amp; Infrastructure, Asset Management and Transaction Support.
 
 
 We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, fa&ccedil;ade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.
 
 
 
 Job Description
 
 
 
 Due to the continuing success and growth of our Egypt team, this fantastic opportunity has opened up at our award-winning specialist consultancy, engineering and advisory firm.
 
 
 At AESG we are looking for a Fire Protection Engineer to join our Fire &amp; Life Safety team and work alongside our other specialist disciplines based in our Cairo office.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Fire protection systems (firefighting, fire alarm, smoke control, emergency lighting, LPG) drawings preparation and review for authority submission and approval
 </li>
 <li>
 Fire protection reports writing as well as QAQC other reports
 </li>
 <li>
 Produce accurate and timely submittals to agreed deadlines
 </li>
 <li>
 Prepare and issuance of final FLS Strategy reports and studies when assigned by managers and directors
 </li>
 <li>
 Contribute in the continued development of FP design deliverables
 </li>
 <li>
 Meet the time-line set for the generation of all fire and life safety designs, reports and related submission tasks such as client meetings and workshops
 </li>
 <li>
 Keep traceability and version control for all generated design and technical submittal
 </li>
 <li>
 Contribute to the successful delivery of projects
 </li>
 <li>
 Actively pursue continued professional development through the completion of training modules
 </li>
 <li>
 Engaging in the implementation and maintenance of the IMS and its processes and in achieving expected outputs
 </li>
 <li>
 Conducting all FLS activities in a quality, healthy and safe manner and reporting any observed problems/risks to the concerned head or personnel
 
 
 
 </li>
 </ul>
 
 The ideal candidate fits the below profile:
 
 
 
 <ul>
 <li>
 Motivated and Self-driven (Entrepreneurial Outlook)
 </li>
 <li>
 Committed to Technical Excellence
 </li>
 <li>
 Good relationship builders (internal and external)
 
 
 
 </li>
 </ul>
 
 Must have/be:
 
 
 
 <ul>
 <li>
 A BSc (BEng) or MSc (MEng) in Fire Safety/Protection or Mechanical/Electrical Engineering degree or equivalent
 </li>
 <li>
 A minimum of 3-4 years experience practicing fire protection engineering / consultancy
 </li>
 <li>
 IFE Member
 </li>
 <li>
 CFPS and PMP Certification
 </li>
 <li>
 Sound technical knowledge in Fire Safety/Engineering within Residential, Commercial and Hotels sectors
 
 
 
 </li>
 </ul>
 
 Why join AESG?
 
 
 
 AESG is a multidisciplinary specialist consultancy, offering a consultancy service and work environment like no other.
 
 
 Through our world-class reputation for innovative thinking, pushing projects to outperform expectations through smart application of planning, engineering and architectural solutions, our project portfolio includes some of the worlds most forward-thinking and exciting new developments.
 
 
 The success of our company is built on the success of individuals. Our ability to achieve what we have is because our staff are driven, passionate and love what they do.
 
 
 
 As an employee of AESG you can expect:
 
 
 
 <ul>
 <li>
 A huge amount of freedom for our high-performing employees
 </li>
 <li>
 Great career opportunities as the company continues to grow, with access to huge variety of projects and incredible clients
 </li>
 <li>
 Working on some of the worlds leading developments and tackling our clients greatest challenges
 </li>
 <li>
 Commitment in building on your areas of specialism and focal interest points, supporting your professional development through a structured training and mentorship program
 </li>
 <li>
 Highly collaborative approach across the different technical service offerings
 </li>
 <li>
 Promotion of the importance of health and well-being of the team, including team building fitness activities, social events and the provision of a healthy work environment
 </li>
 <li>
 To be part of a dynamic and motivated team with an amazing team culture
 
 </li>
 </ul>
</div>

Fire Protection Engineer

MAG Trade & Investment

<div>
 
 
 Now Hiring: Supply Chain Specialist | MAG Trade &amp; Investment (Cairo)
 
 
 
 
 
 
 
 MAG Trade &amp; Investment is an Egypt-headquartered conglomerate advancing large-scale trade, industrial, and infrastructure projects across Africa and the Middle East. We are seeking a highly organized and proactive Supply Chain Specialist
 
 to support procurement, logistics coordination, and supplier engagement across multiple markets.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Coordinate end-to-end supply chain operations (procurement, shipments, and deliveries).
 </li>
 <li>
 Collaborate directly with suppliers, manufacturers, and freight partners &mdash; including Chinese partners.
 </li>
 <li>
 Prepare and oversee shipping documents, customs clearance files, and logistics tracking reports.
 </li>
 <li>
 Support sourcing strategies, cost analysis, and vendor negotiations.
 </li>
 <li>
 Work cross-functionally with internal teams to ensure timely and efficient supply chain execution.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in supply chain, Logistics, Business, or related field.
 </li>
 <li>
 
 Strong command of Mandarin (Chinese) and English is required.
 
 </li>
 <li>
 
 Minimum 3 years of experience in supply chain, procurement, or logistics coordination.
 
 </li>
 <li>
 
 Practical knowledge of international shipping, import/export procedures, and regulatory documentation.
 
 </li>
 <li>
 
 Strong organizational, communication, and problem-solving skills.
 
 </li>
 <li>
 
 Able to handle multiple priorities in a dynamic environment.
 
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 5th Settlement, Cairo, Egypt
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Travel:
 
 Occasional travel may be required.
 
 
 
 
 
 
 Why Join MAG:
 
 
 
 
 You will work directly with the Supply Chain Manager across strategic cross-border projects and contribute to meaningful industrial and trade development across Africa and the Middle East.
 
 
 
 
 
 
 
 To Apply:
 
 
 
 
 Send your CV to:
 
 samah.ahmed@egy-castle.com
 
 
 
 
 
 
 Subject Line:
 
 
 Supply Chain Specialist &ndash; Your Name
 
 
</div>

Supply Chain Specialist

VinZone

<div>
 
 Spare Parts Specialist (Purchaser) &ndash; Full-Time | Cairo, Egypt
 
 
 
 
 VinZone Automotive Technologies L.L.C.
 
 | Automotive Parts &amp; Digital Commerce | BMW, Mercedes, Korean &amp; Japanese Brands | Automotive Procurement &amp; E-Commerce Optimization
 
 
 
 
 
 
 
 
 
 
 
 About VinZone
 
 
 
 VinZone Automotive Technologies builds a digital ecosystem that connects verified auto-parts suppliers with workshops, distributors, and car owners across MENA. From
 
 Cairo, Egypt
 
 , we combine marketplace transparency with real-world partnerships to enhance authenticity, speed, and efficiency in the automotive aftermarket.
 
 
 
 
 
 Verified Sourcing. Connected Commerce. Trusted Performance.
 
 
 
 
 
 
 
 
 
 
 
 
 The Role
 
 
 
 We are looking for a
 
 Spare Parts Specialist (Purchaser)
 
 with solid experience in automotive procurement and vendor management to lead sourcing for premium European (BMW, Mercedes) and Asian (Korean, Japanese) brands within our Cairo operations.
 
 
 
 
 This full-time role integrates approximately 60 % field sourcing and 40 % digital catalog management to strengthen VinZone&rsquo;s inventory accuracy and e-commerce operations.
 
 
 
 
 
 Reports To:
 
 Procurement Manager &amp; COO |
 
 Experience Level:
 
 Mid to Senior (5 + years) |
 
 Industry Focus:
 
 Automotive Aftermarket / E-Commerce Procurement
 
 
 
 
 
 
 
 VinZone Automotive Technologies L.L.C. is an equal-opportunity employer. All hiring decisions are based solely on skills, qualifications, and performance.
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 
 <li>
 Source and onboard local and international suppliers of OEM and aftermarket spare parts for BMW, Mercedes, Korean, and Japanese vehicles.
 </li>
 
 
 <li>
 Negotiate pricing, lead times, and payment terms to ensure cost efficiency and supply continuity.
 </li>
 
 
 <li>
 Validate OEM part numbers and cross-check fitment accuracy for each vehicle model.
 </li>
 
 
 <li>
 Use ERP and CRM systems for supplier registration and procurement tracking.
 </li>
 
 
 <li>
 Forecast demand and analyze inventory levels to maintain optimal stock balance.
 </li>
 
 
 <li>
 Ensure accurate digital listing of parts (images, specs, fitment) for online and B2B platforms.
 </li>
 
 
 <li>
 Track supplier KPIs (on-time delivery, returns, quality issues) and drive performance improvements.
 </li>
 
 
 <li>
 Analyze landed costs (freight, customs, FX) and recommend optimization strategies.
 </li>
 
 
 <li>
 Prepare weekly and monthly procurement reports on cost savings and supplier growth.
 </li>
 
 
 <li>
 Collaborate with warehouse, finance, logistics, and e-commerce teams to support operations.
 </li>
 
 
 
 
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 
 <li>
 Bachelor&rsquo;s degree in Mechanical or Automotive Engineering, Supply Chain Management, or related field.
 </li>
 
 
 <li>
 5 + years of experience in spare-parts procurement within the automotive industry (Egypt or MENA).
 </li>
 
 
 <li>
 Technical understanding of vehicle systems (engine, transmission, chassis, electrical).
 </li>
 
 
 <li>
 ERP and CRM proficiency with strong data-analysis skills (Excel or similar).
 </li>
 
 
 <li>
 Excellent negotiation and supplier-relationship skills.
 </li>
 
 
 <li>
 Professional English and
 
 fluent Arabic communication skills
 
 .
 </li>
 
 
 
 
 
 
 
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 
 <li>
 Experience with digital marketplaces or e-commerce catalog management.
 </li>
 
 
 <li>
 Knowledge of EV / hybrid parts and premium brand networks.
 </li>
 
 
 <li>
 Multi-region vendor management experience.
 </li>
 
 
 <li>
 ERP / CRM implementation or optimization project experience.
 </li>
 
 
 <li>
 Additional languages (German, Korean, Japanese) are an advantage.
 </li>
 
 
 
 
 
 
 
 
 
 
 
 
 Why Join VinZone
 
 
 <ul>
 
 <li>
 
 Impact:
 
 Shape the procurement foundation of a fast-growing automotive ecosystem in MENA.
 </li>
 
 
 <li>
 
 Career Growth:
 
 Collaborate with experienced leaders and build multi-brand procurement expertise.
 </li>
 
 
 <li>
 
 Culture:
 
 Integrity-first, transparent, and results-driven workplace that values ethics and accountability.
 </li>
 
 
 
 
 
 
 
 
 
 
 
 
 What We Avoid
 
 
 <ul>
 
 <li>
 Short-term, low-integrity vendor deals.
 </li>
 
 
 <li>
 Data inaccuracy or inventory mismanagement.
 </li>
 
 
 <li>
 Lack of follow-through in supplier coordination.
 </li>
 
 
 
 
 
 
 
 
 
 
 
 
 Application Process
 
 
 <ol>
 
 <li>
 Submit your application before
 
 14 Nov 2025
 
 .
 </li>
 
 
 <li>
 Initial phone screen within one week after deadline.
 </li>
 
 
 <li>
 Shortlisted candidates receive interview schedules within 2 &ndash; 3 business days.
 </li>
 
 
 <li>
 Attend a technical interview (guidance provided in advance).
 </li>
 
 
 <li>
 Confirm attendance within 24 hours of invitation.
 </li>
 
 
 <li>
 Optional pre-interview consultation via careers@vinbay.io.
 </li>
 
 
 <li>
 Final assessment interview with the COO or executive panel (may include CEO).
 </li>
 
 
 <li>
 Successful applicants receive formal offer and onboarding plan.
 </li>
 
 
 
 
 
 
 
 
 
 
 
 
 Equal Opportunity Commitment
 
 
 
 VinZone Automotive Technologies is committed to
 
 fair, inclusive, and merit-based hiring
 
 . All qualified applicants are considered regardless of gender, age, race, religion, national origin, disability, or any other protected trait. We actively promote
 
 diversity and equal opportunity
 
 throughout the recruitment process.
 
 
 
 
 
 
 
 
 
 
 
 
 
 VinZone Automotive Technologies L.L.C.
 
 
 
 Verified Sourcing. Connected Commerce. Trusted Performance.
 
 
 
 
 
 
 
 
 
 Industry:
 
 Automotive / Digital Commerce / Information Technology
 
 
 Employment Type:
 
 Full-Time
 
 
 </ol>
 
 </ul>
 
 </ul>
 
 </ul>
 
 </ul>
 
 </ul>
 
 
 
</div>

Technical Buyer

ABEC

<div>
 
 Company Description
 
 
 
 Established in 1989, ABEC was restructured in 2020 to deliver innovative buildings efficiently and provide fully integrated construction service. The company had a wide history of construction projects in various industries in the past, which now decided to take a different route focusing on specific types of buildings.
 
 
 
 Job Description
 
 
 
 We are seeking a highly organized and proactive
 
 HR &amp; Admin Specialist
 
 to support our People &amp; Culture team in managing day-to-day HR operations, recruitment, and administrative functions. This role will focus on driving efficient talent acquisition processes while ensuring smooth office administration and a positive employee experience. The ideal candidate is detail-oriented, people-focused, and able to thrive in a dynamic, fast-paced environment.
 
 
 
 Key Responsibilities
 
 
 
 
 Recruitment &amp; Talent Acquisition
 
 
 
 <ul>
 <li>
 Manage the full recruitment lifecycle, including job postings, candidate sourcing, screening, interview coordination, and onboarding.
 </li>
 <li>
 Collaborate with hiring managers to define role requirements and selection criteria.
 </li>
 <li>
 Maintain and update recruitment trackers, applicant databases, and recruitment analytics reports.
 </li>
 <li>
 Enhance employer branding by promoting job openings across online platforms.
 </li>
 <li>
 Conduct reference checks and prepare offer letters and onboarding documentation.
 </li>
 <li>
 Deliver an exceptional candidate experience from application to hire.
 </li>
 <li>
 Build and maintain a proactive talent pipeline for critical and future roles.
 
 
 </li>
 </ul>
 
 Human Resources Operations
 
 
 
 <ul>
 <li>
 Support HR functions including onboarding, offboarding, employee record management, and HR documentation.
 </li>
 <li>
 Assist in employee engagement, training, and performance management initiatives.
 </li>
 <li>
 Ensure compliance with local labor laws and company policies.
 </li>
 <li>
 Support in preparing HR reports.
 
 
 </li>
 </ul>
 
 Administration &amp; Office Management
 
 
 
 <ul>
 <li>
 Oversee day-to-day administrative operations, including office supplies, and facility management.
 </li>
 <li>
 Manage incoming and outgoing correspondence (emails, mail, couriers) efficiently.
 </li>
 <li>
 Maintain organized digital and physical filing systems and administrative records.
 </li>
 <li>
 Support internal communication initiatives and company announcements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 Minimum 2 years of experience in HR, recruitment, and/or administrative roles.
 </li>
 <li>
 good knowledge of recruitment processes, HR best practices, and labor law compliance.
 </li>
 <li>
 Excellent communication, interpersonal, and organizational skills.
 </li>
 <li>
 Proficiency in MS Office and experience with HRIS/ATS systems.
 </li>
 <li>
 Ability to manage confidential information with integrity and professionalism.
 
 
 </li>
 </ul>
 
 Preferred Qualities
 
 
 
 <ul>
 <li>
 Detail-oriented, proactive, and highly organized.
 </li>
 <li>
 Strong multitasking and time management abilities.
 </li>
 <li>
 Positive, solution-oriented, and collaborative mindset.
 </li>
 </ul>
</div>

HR & Admin Specialist

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