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customer account specialist

VHR Global Technical Recruitment

<div>
 
 
 Location: Dubai, UAE
 
 
 
 
 
 
 We are looking for an experienced
 
 Customer Account Specialist
 
 to join our growing team at our Dubai MRO Centre. This role supports our continued commitment to delivering high-quality maintenance, repair, and overhaul (MRO) services to our global aviation clients.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage customer communications, ensuring timely response to RFQs, RFPs, and service-related inquiries.
 </li>
 <li>
 Prepare and submit quotes, tenders, and contract documents in line with customer and internal expectations.
 </li>
 <li>
 Coordinate internally with operations, logistics, and finance to ensure timely service delivery.
 </li>
 <li>
 Track and report on customer metrics, quote outcomes, and contract performance.
 </li>
 <li>
 Support face-to-face meetings, work scope reviews, and real-time approvals for scope changes or component exchanges.
 </li>
 <li>
 Maintain accurate records of customer interactions, agreements, and service requirements.
 </li>
 <li>
 Participate in continuous improvement initiatives to enhance customer satisfaction and delivery performance.
 </li>
 <li>
 Provide after-hours AOG (Aircraft on Ground) support when required.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Aerospace Engineering, or a related field (Master&rsquo;s degree is a plus).
 </li>
 <li>
 Minimum 3 years of experience in customer account management, preferably in the MRO or aerospace sector.
 </li>
 <li>
 Proficiency in MRP systems; SAP experience preferred.
 </li>
 <li>
 Strong MS Office skills (Excel, Word, Outlook).
 </li>
 <li>
 Excellent written and spoken English.
 </li>
 <li>
 Strong technical understanding of aerospace component repair.
 </li>
 <li>
 Strong problem-solving skills and a customer-focused mindset.
 </li>
 </ul>
 
 
</div>

Customer Account Specialist

Antal International

<div>
 
 Our client, a global beverage company, is seeking a Key Accounts Specialists - HORECA for various locations in the UAE. This presents a compelling opportunity for professionals with a strong commercial acumen, particularly those with a robust HORECA experience and a successful history in account management.
 
 
 
 
 
 **Position:** Key Accounts Specialist&ndash; HORECA (Hotels, Restaurants, Catering)
 
 
 **Locations:** Dubai OR Abu Dhabi/Al Ain OR Sharjah/Northern Emirates
 
 
 **Salary:** AED 15,000 + Commission + Bonus
 
 
 **Industry:** Food &amp; Beverage (Energy Drinks/Carbonated Drinks)
 
 
 **Experience Required:** Minimum 3-5 years
 
 
 **Employment Type:** Full-time | Immediate Start Preferred
 
 
 
 
 
 **Key Responsibilities:**
 
 
 - Manage and expand a portfolio of key HORECA accounts, serving as the primary contact for decision-makers like F&amp;B Directors and Procurement Managers.
 
 
 - Develop and execute account-specific business strategies to meet volume, value, and profitability goals.
 
 
 - Cultivate enduring partnerships by grasping customer requirements, offering customized solutions, and ensuring exceptional service.
 
 
 - Lead commercial negotiations, contract agreements, and pricing discussions.
 
 
 - Conduct regular business reviews with clients to align objectives, tackle challenges, and explore growth opportunities.
 
 
 - Monitor market trends, competitor activities, and customer feedback to guide strategic choices.
 
 
 - Supervise product availability, quality standards, and brand visibility in all HORECA outlets.
 
 
 - Propel the implementation of new product launches, promotional campaigns, and seasonal activations in coordination with marketing teams.
 
 
 - Maintain accurate records of contracts, agreements, and customer interactions.
 
 
 
 
 
 **Job Requirements:**
 
 
 - 3-5 years of key account management experience in the beverage industry, focusing on HORECA.
 
 
 - Well-established network and comprehensive knowledge of the UAE HORECA market.
 
 
 - Strong negotiation, presentation, and relationship management skills.
 
 
 - Analytical mindset with the ability to derive actionable insights from data.
 
 
 -
 
</div>

Key Accounts Specialist - HORECA

RTC-1 Employment Services

The Role
 Manage customer and stakeholder engagement, on-site briefings, content refreshes and maintenance Collaborate with sales and other stakeholders to ensure the visitor experience supports business growth and enhances the customer relationship Support with broader day-to-day requirements of department to ensure an optimized visitor experience. Develop and execute marketing strategies to enhance customer engagement and loyalty, including localization initiatives and activities
 
Requirements
 Position Title: Sr Customer Marketing Specialist Employment Type: Temporary role, with a duration of up to 1 year Salary: up to 15K AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A global technology leader based in Dubai, delivering industry-specific technology solutions for buildings and industries. Qualifications: Open to Arabic speaker Bachelor’s degree in Marketing or related field Minimum of 6 years of relevant experience, preferably with a background in a Customer Experience Center Having own visa is preferred How to Apply: Send your CV in word format to: MKTGJOBS2020 AT GMAIL DOT COM and use “Sr Customer Marketing Specialist” as email subject
 
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Sr Customer Marketing Specialist

Beshir Adi Professional Training Center

Key Responsibilities:<ul><li>Build and maintain strong relationships with clients.</li><li>Handle customer inquiries and provide professional support.</li><li>Coordinate with internal teams to ensure smooth service delivery.</li><li>Follow up with clients to ensure satisfaction and continuous engagement.</li><li>Assist in developing customer service processes and standards.</li><li>Support marketing tasks on social media, monitoring engagement, and reporting.</li><li>Attend internal and client meetings to represent the company and support sales/marketing initiatives.</li></ul>&#9989; Preferred Qualifications:<ul><li>2+ years of experience in customer relations or customer service (preferably in the services/training sector).</li><li>Academic background in business, marketing, or related field.</li><li>Fluent in English.</li><li>Strong communication, problem-solving, and negotiation skills.</li><li>Proficient in Microsoft Office .</li><li>Background in training services is highly preferred.</li><li>Basic understanding of social media marketing.</li><li>Salary + Commision.</li></ul>Send your CV to BDE@bmc-uae.net with the subject: &ldquo;Application &ndash; Customer Relation &amp; Marketing Specialist&rdquo;.Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Customer Relation & Marketing Specialist

Alif Design & Artwork

We&rsquo;re Hiring: E-Commerce SpecialistWe are looking for an experienced and motivated E-Commerce Specialist to join our team and manage our online sales channels.Key Responsibilities:<ul><li>Handle and manage accounts on Amazon, Noon, and other online platforms.</li><li>Create, update, and optimize product listings with accurate content and images.</li><li>Schedule and monitor promotions, campaigns, and product visibility.</li><li>Manage inventory and stock levels to ensure availability.</li><li>Provide excellent customer service, respond to queries, and resolve issues promptly.</li><li>Track account performance, generate reports, and recommend improvements.</li></ul>Requirements:<ul><li>Proven experience managing Amazon, Noon, or other e-commerce platforms.</li><li>Strong knowledge of product listing, catalog management, and promotions.</li><li>Good communication skills and ability to handle customer service effectively.</li><li>Detail-oriented with strong organizational and time-management skills.</li><li>Familiarity with stock management and reporting.</li></ul>Why Join Us?<ul><li>Opportunity to work in a dynamic and growing company.</li><li>Collaborative and supportive work environment.</li><li>Competitive salary and benefits.</li></ul>Interested candidates can send their CV to sales@alifdesign.ae with the subject line E-Commerce Specialist Application.Job Types: Full-time, Part-time, Temporary, Contract Contract length: 12 months

E-Commerce Specialist

Hyatt

<div><div>Summary<div>
You will be responsible to provide an excellent and consistent level of service to your customers. The F&amp;B Marketing Coordinator is responsible to act as a F&amp;B specialist in the area of events and catering. This covers the relationship building and account management, as well as event management.</div></div><div>
Qualifications<div>
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good customer service, communications and interpersonal skills are a must.</div></div></div>

F&B MARKETING COORDINATOR

TNFX

Job Title: Sales Specialist (Experience in the FOREX industry is a must)Location: DubaiAbout Us:TNFX is a leading ECN forex broker serving both individual and corporate clients. We offer our clients a comprehensive range of trading tools, technical support, and advisory services with the aim of making the trading process efficient, hassle-free, risk-free, and above all profitable for the client from new account registration to funds withdrawal. Our top priority is customer service.Job Description:We are seeking a dynamic Sales Specialist to join our Sales Department at a TNFX - Dubai Office. As a Sales Specialist, you will play a vital role in building and maintaining strong client relationships, driving sales, and providing exceptional customer service within a fast-paced and exciting industry.Key Responsibilities:<ul><li>Actively engage with existing and potential clients to understand their investment needs, provide personalized advice, and build long-term relationships.</li><li>Maintain a deep understanding of the Forex market, trading platforms, investment products, and industry regulations to effectively communicate and educate clients about the company's offerings.</li><li>Generate leads, convert prospects into clients, and achieve individual and team sales targets through effective relationship building, negotiation, and sales strategies.</li><li>Stay informed about market trends, economic events, and geopolitical factors that impact currency markets to provide timely and accurate market insights to clients.</li><li>Keep accurate records of client interactions, sales activities, and update the customer relationship management (CRM) system with relevant information.</li><li>Participate in industry events, seminars, and conferences to expand networks, represent the company, and promote its brand.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor's degree in Finance, Economics, Business Administration, or a related field is preferred.]</li><li>Fluent in English</li><li>Proven experience as a Sales Specialist or similar role within the Forex industry is a must.</li><li>Strong knowledge of financial markets, Forex trading platforms, and investment products.</li><li>Demonstrated ability to achieve and exceed sales targets and meet deadlines in a competitive sales environment.</li><li>Excellent interpersonal and communication skills, with the ability to build rapport, negotiate effectively, and resolve conflicts.</li><li>Customer-focused mindset with a passion for delivering exceptional service and maintaining client satisfaction.</li><li>Self-motivated and target-driven individual with strong problem-solving and decision-making abilities.</li><li>Familiarity with CRM systems and basic computer proficiency.</li></ul>If you have a strong background in the Forex industry, are passionate about providing outstanding client service, we invite you to apply for this challenging and rewarding position at: careersUAE@tnfx.coJob Type: Full-timePay: AED3,000.00 - AED8,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>FOREX: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Sales Specialist (FOREX Experience is a must)

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