sales manager

telesales executive

sales representative

sales coordinator

sales associate

customer care agent

Trendyol

<div><div><div><b>About the Team</b></div><div>
At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together &mdash; as individuals and as a team.</div><div></div><div><br>
As a <b>Customer Service Agent for Government Relations</b>, you'll be a vital link between our customers and government bodies, directly managing escalated complaints. This specialized role requires a deep understanding of e-commerce law in <b>UAE</b> to resolve complex issues and ensure regulatory compliance. You'll contribute to process improvements and provide key insights, leveraging your strong analytical skills to maintain our excellent relationship with government partners.</div></div>
<div><div><h3 class="jobSectionHeader"><b>Responsibilities</b></h3><ul><li><ul><li>
Periodically reviewing local complaint management processes to identify pain points</li><li>
Directly involving in complaint management processes in cases where further investigation of Trendyol internal teams required</li><li>
Contributing flow improvement projects in ticketing systems</li><li>
Periodically reporting local backoffice teams' operational and success KPIs and creating alarms to relevant teams in case of need</li><li>
Supporting the POC for Ministry/local government generated complaints - including responding, providing solution and follow up</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Expected Qualifications</b></h3><ul><li><ul><li>
Experience in retail and e-commerce law, government escalations and regulatory compliance in UAE.</li><li>
In-depth knowledge and experience with e-commerce law, contractual law, law of obligations, commercial law, advertising law, payment regulations, consumer law, IP law, data protection in UAE law</li><li>
Strong Arabic language written and verbal communication skills</li><li>
Ability to work in a fast-paced and ever-changing environment</li><li>
Analytical thinking and problem-solving abilities, team work</li><li>
Capable of multitasking, ability to manage stress and strict deadlines</li><li>
Excellent research and follow-up abilities</li><li>
Solid skills using MS office tools</li></ul></li></ul></div></div>
<div><div><b>What We Offer</b></div><ul><li><b>Personalised training allowance and learning opportunities: </b>Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.</li><li><b>Responsibility from day one: </b>Take full ownership from the start in a culture where every voice is heard and valued.</li><li><b>A diverse, international team: </b>Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.</li><li><b>Opportunities to grow with the best: </b>Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.</li><li><b>Meaningful connections beyond tasks:</b> Be part of team rituals, events, and social activities that help us stay connected and inspired.</li></ul><div></div><div><b><br>
Take the Next Step</b></div><div>
If this role excites you, apply today, we look forward to taking the next step with you.</div><div>
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.</div></div></div>

Customer Service Agents for Government Relations

Emirates NBD

<div>
 <p>
  <strong>
   <em>
    <u>
     ARABIC SPEAKER ONLY
    </u>
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Organisation Unit Purpose
  </strong>
 </p>
 <p>
  To provide excellent customer support to attract prospective and retain existing clients.
 </p>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  To act as the main point of contact for all prospective and existing clients and to assist or service customers through answering their queries and attending to their requests.
 </p>
 <p>
  <strong>
   Job Content
  </strong>
 </p>
 <p>
  <u>
   Brokerage and Bank Account Opening Assistance:
  </u>
 </p>
 <ul>
  <li>
   Assist clients in filling out the account opening forms
  </li>
  <li>
   Confirm receipt of account opening forms and corresponding documentary requirements from clients or ENBD Branches
  </li>
  <li>
   Verify the accuracy and completeness of the submitted documents and revert to the clients or ENBD Branches for any corrections or missing requirements
  </li>
  <li>
   Submit received documents for the opening of brokerage accounts
  </li>
 </ul>
 <p>
  <u>
   Customer Inquiry Handling and Complaint Resolution
  </u>
 </p>
 <ul>
  <li>
   Entertain product and/or process inquiries from prospective and existing clients
  </li>
  <li>
   Provide support/guidance to clients on using the online trading system
  </li>
  <li>
   Attend to complaints from clients on products, services or erroneous transactions
  </li>
 </ul>
 <p>
  <u>
   Brokerage Account Opening/Closing
  </u>
 </p>
 <ul>
  <li>
   Verify the documents and information /data provided , revert for additional input/clarification/document
  </li>
  <li>
   Set up of new accounts in the corresponding trading system (DFM, ADX, NASDAQ, DGCX)
  </li>
  <li>
   Set up of the cancellation of registration for clients who are closing their ENBDS account
  </li>
 </ul>
 <p>
  <u>
   On line &amp; Tokens
  </u>
 </p>
 <ul>
  <li>
   Verification of submitted documents for Online Trading
  </li>
  <li>
   Verification of submitted documents for RSA Token
  </li>
  <li>
   Issuance Tokens Letters
  </li>
  <li>
   Set up of eBroker services in TN
  </li>
 </ul>
 <p>
  <u>
   Customer Account Maintenance
  </u>
 </p>
 <ul>
  <li>
   Accept request s to transfer existing client stocks from/to ENBD Securities to/from other brokerage firms
  </li>
  <li>
   Verify the accuracy and completeness of the submitted documents and revert to the clients for any corrections or missing requirements
  </li>
  <li>
   Enter stock transfer data into the system
  </li>
  <li>
   Provide Statements of Account to requesting clients
  </li>
  <li>
   Inform existing clients of changes in processes and regulations that will affect their account
  </li>
 </ul>
 <p>
  <u>
   Compliance and Quality Assurance
  </u>
 </p>
 <ul>
  <li>
   Ensure that all documents are properly reviewed and validated
  </li>
  <li>
   Ensure that discrepancies are approved by the authorized person
  </li>
  <li>
   Ensure that all customer complaints/issues are resolved within the required period
  </li>
 </ul>
 <p>
  <u>
   AdHoc Projects Support
  </u>
 </p>
 <ul>
  <li>
   Inform prospective and existing clients of ongoing promotions and initiatives
  </li>
  <li>
   Act as a support for brokers in handling clients queries and follow up issues
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Knowledge
  </strong>
 </p>
 <p>
  Basic understanding of the Brokerage function
 </p>
 <p>
  Knowledge of all trading platforms &amp; its related products
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills
  </strong>
 </p>
 <p>
  <u>
   Technical &amp; Professional
  </u>
 </p>
 <p>
  Acceptable verbal and written communication skills (English &amp; Arabic)
 </p>
 <p>
  Proficiency in other languages
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Behavior&rsquo;s
  </strong>
 </p>
 <p>
  Customer service orientation
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education and/or professional qualification
  </strong>
 </p>
 <p>
  Bachelors Degree
 </p>
</div>


Customer Care Officer

Junior Couture

<p>A customer service executive supports customers by providing helpful information, answering questions, and responding to complaints.</p><p><b>Responsibilities</b></p><p>Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes in the Web or App. It also will include helping clients to processing payments.</p><p><b>Job Requirements</b></p><p>High School/ Diploma</p><p>Job Type: Part-time</p><p>Pay: From AED1.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>Do you have Emirati Family Book ?</li></ul><p>Expected Start Date: 06/10/2025</p>

Customer Service Executive - UAE National (Part time)

CREDITCARE CREDIT MANAGEMENT LLC

<p>We need only <b>Telesales</b> As a Debt Management Executive with Telesales Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telecaller is <b>a company representative that contacts the existing or potential prospects with the intention of closing a sale</b>. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.</p><p>Requirements -</p><p>&middot; Proven experience as telesales representative or other sales</p><p>&middot; Proven track record of successfully meeting sales quota preferably over the phone</p><p>&middot; Ability to learn about products and services and describe/explain them to prospects</p><p>&middot; Excellent knowledge of English</p><p>&middot; Excellent communication and interpersonal skills</p><p>&middot; Cool-tempered and able to handle rejection</p><p>&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints</p><p>&middot; Excellent phone and presentation skills</p><p>Job Role:</p><p>&middot; Contacting potential or existing customers to inform them about the product or service.</p><p>&middot; Closing sales deals over the phone and maintaining good customer relationships.</p><p>&middot; Gathering data &amp; generating leads.</p><p>&middot; Capable of achieving the monthly target.</p><p>&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.</p><p>&middot; Keeping records of calls and sales and noting helpful information.</p><p>&middot; Manifesting excellent communication and presentation skills.</p><p>&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships</p><p>&middot; Addressing the queries about the services of the company and tactfully resolving the same.</p><p>Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: Up to AED3,000.00 per month</p><p>Job Types: Full-time, Permanent, Fresher</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p>

Female Customer Service Agent Sales

Emirates

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 <br/>
 <br/>
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 <br/>
 <br/>
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 <br/>
 <br/>
 <strong>
  During The Hiring Process, You Can Expect
  <br/>
  <br/>
 </strong>
 <strong>
  Step 1 &ndash; Apply
  <br/>
  <br/>
 </strong>
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 <br/>
 <br/>
 <strong>
  Step 2 &ndash; Review
  <br/>
  <br/>
 </strong>
 Our Recruitment Team will review your application.
 <br/>
 <br/>
 <strong>
  Step 3 &ndash; Video Interview and Assessment
  <br/>
  <br/>
 </strong>
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 <br/>
 <br/>
 <strong>
  Step 4 &ndash; Offer
  <br/>
  <br/>
 </strong>
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 <br/>
 <br/>
 We have outlined below the specific job details for each of our roles:
 <br/>
 <br/>
 <strong>
  I. Customer-facing Roles
  <br/>
  <br/>
 </strong>
 <strong>
  Airport Services Agent (EK/dnata) &amp; Marhaba Services Agent
  <br/>
  <br/>
 </strong>
 As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Your dedication to provide a high-quality service experience will be integral to ensuring our customers have a seamless and enjoyable journey from start to finish.
 <br/>
 <br/>
 Our Marhaba Service Agents go above and beyond to provide exceptional travel assistance services to our valued clients. Whether a VIP, Marhaba client, an unaccompanied minor, or a passenger with special needs, the Marhaba Service Agents are dedicated to ensuring that the customers receive the highest level of care and attention throughout their journey.
 <br/>
 <br/>
 <strong>
  II. Back-office Role
  <br/>
  <br/>
 </strong>
 <strong>
  Contact Centre Agent
  <br/>
  <br/>
 </strong>
 As a Contact Centre Agent, you will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. We are seeking a skilled professional to provide exceptional customer service by promptly and accurately responding to inquiries either through various digital communication channels, such as chat and social media platforms or through voice support. Your role will be crucial in ensuring that our customers feel valued and supported throughout their journey.
 <br/>
 <br/>
 Qualification
 <br/>
 <br/>
 <strong>
  To be considered for Customer Service roles, you must meet the following requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluency in both spoken and written English
  </li>
  <li>
   Fluency in any other language is a plus
  </li>
  <li>
   A levels/High School certificate
  </li>
  <li>
   Excellent interpersonal and customer service skills
  </li>
  <li>
   Willing to work in a shift environment
  </li>
  <li>
   PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
  </li>
  <li>
   Willing to wear uniform (Front-line customer facing roles)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  In addition to the above, the job specific requirements for the Contact Centre role are:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
  </li>
  <li>
   Customer and sales focus to provide excellent service and close any sales opportunity.
  </li>
  <li>
   The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
   <br/>
   <br/>
  </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 <br/>
 <br/>
 Salary &amp; benefits
 <br/>
 <br/>
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 <br/>
 <br/>
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>


Customer Service Roles

Ageless Medical Center

<p>We are looking for a confident and experienced Tele sales Agent with a <b>strong background in tele-sales and in-clinic sales</b>. The ideal candidate should have excellent communication skills, the ability to build trust with clients, and a passion for promoting aesthetic, Dental services or medical service solutions in general.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle tele-sales follow-ups, lead calls, and appointment confirmations.</li><li>Recommend personalized treatment plans and close sales effectively.</li><li>Proactively reach out to potential and past clients to upsell packages or promote offers.</li><li>Maintain updated records of leads, follow-ups, and sales using CRM or clinic software.</li><li>Achieve monthly sales and revenue targets through consistent conversions.</li><li>Coordinate with doctors, therapists, and front desk to ensure smooth client journey and satisfaction.</li><li>Educate clients about pre and post-care, packages, and long-term wellness programs.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in tele-sales and in-clinic sales (preferably in a aesthetic &amp; dental clinic).</li><li>Strong communication and persuasion skills &ndash; fluent in both Arabic &amp; English language.</li><li>Presentable, approachable, and customer-focused.</li><li>Goal-oriented with a track record of achieving sales targets.</li><li>Familiarity with CRM systems or patient management software is preferred.</li></ul><p>Job Type: Full-time</p><p>Pay: From AED3,000.00 per month</p>

Telesales Executive

UDrive

<div><div><b>Job Title:</b> Collection Agent<br>
<b>Location: Dubai</b><br>
<b>Department:</b> Finance / Accounts Receivable<br>
<b>Reports To:</b> Collection Manager</div><h3 class="jobSectionHeader"><b>
Job Purpose:</b></h3><div>
The Collection Agent is responsible for contacting customers to recover overdue payments, negotiating payment plans where necessary, maintaining accurate records, and ensuring that collections are made in compliance with company policies and legal regulations.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div>
Contact customers via phone, email, and other communication channels to collect outstanding payments.</div></li><li><div>
Negotiate repayment plans and ensure commitments are honored.</div></li><li><div>
Maintain detailed and accurate records of all collection activities and customer interactions.</div></li><li><div>
Review account status and resolve billing discrepancies.</div></li><li><div>
Work closely with internal departments (e.g., Sales, Customer Service) to resolve customer issues related to billing or service.</div></li><li><div>
Recommend accounts for escalation, legal action, or write-off as necessary.</div></li><li><div>
Meet individual and team collection targets and KPIs.</div></li><li><div>
Ensure compliance with all company policies, industry regulations, and legal requirements during collection activities.</div></li><li><div>
Provide regular updates and reports to the Collection Supervisor/Manager.</div></li></ul><h3 class="jobSectionHeader"><b>
Qualifications:</b></h3><ul><li><div>
High school diploma or equivalent; a bachelor's degree is a plus.</div></li><li><div>
Proven experience in collections, customer service, or a related field.</div></li><li><div>
Strong negotiation, communication, and interpersonal skills.</div></li><li><div>
Ability to remain professional and calm under pressure.</div></li><li><div>
Familiarity with debt collection laws and regulations.</div></li><li><div>
Proficient in using CRM systems and Microsoft Office Suite (Excel, Word, Outlook).</div></li><li><div>
Attention to detail and good organizational skills.</div></li></ul><h3 class="jobSectionHeader"><b>
Preferred Skills:</b></h3><div></div><ul><li><div><br>
Experience handling both B2B (business-to-business) and B2C (business-to-customer) collections.</div></li><li><div>
Knowledge of credit reporting practices.</div></li></ul></div>

Collection Executive (Arabic Speaker)

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