sales coordinator

service advisor

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bilingual customer care specialist - english & arabic Jobs in Abu Dhabi

bilingual customer care specialist - english & arabic

customer care executive Jobs in Abu Dhabi

customer care executive

customer care consultant

Tadbeer Leadership Domestic Workers Services

Customer Happiness Consultant<ul><li>for UAEn with experience in Tadbeer</li><li>flexible and team player</li></ul>Key Responsibilities<ul><li>Enter data provided by customers or internal teams with speed and accuracy</li><li>Verify and correct information by comparing it to source documents</li><li>Update existing records to keep data current and correct</li><li>Retrieve customer or account details when needed</li><li>Review source documents for completeness before data entry</li><li>Use keyboards or scanners to input data into the system</li><li>Follow internal procedures and suggest process improvements</li><li>Handle all data with confidentiality and care</li></ul>Qualifications:<ul><li>High attention to detail and accuracy</li><li>Quick typing abilities; familiarity with data entry software is advantageous</li><li>Trustworthy and capable of managing confidential information.</li><li>Proactive and solution-oriented mindset</li><li>Good communication and organizational skills</li><li>Previous experience in data entry or customer service is an advantage</li></ul>Job Type: Full-timeLocation:<ul><li>Abu Dhabi (Required)</li></ul>

Customer Happiness Consultant (UAEn)

Customer Happiness Consultant<ul><li>for UAEn with experience in Tadbeer</li><li>Willing to be assigned in Musaffah</li></ul>Key Responsibilities<ul><li>Enter data provided by customers or internal teams with speed and accuracy</li><li>Verify and correct information by comparing it to source documents</li><li>Update existing records to keep data current and correct</li><li>Retrieve customer or account details when needed</li><li>Review source documents for completeness before data entry</li><li>Use keyboards or scanners to input data into the system</li><li>Follow internal procedures and suggest process improvements</li><li>Handle all data with confidentiality and care</li></ul>Qualifications:<ul><li>High attention to detail and accuracy</li><li>Quick typing abilities; familiarity with data entry software is advantageous</li><li>Trustworthy and capable of managing confidential information.</li><li>Proactive and solution-oriented mindset</li><li>Good communication and organizational skills</li><li>Previous experience in data entry or customer service is an advantage</li></ul>Job Type: Full-timeLocation:<ul><li>Abu Dhabi (Required)</li></ul>

Customer Happiness Consultant

NMC Health plc

<div>To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.</div>
 <div><ul><li>Greets patients and their families, identifying the nature of their inquiry.
</li><li>Provides relevant information or directs patients to the appropriate department or contact.
</li><li>Advocates patient and family rights, responsibilities, confidentiality, and education.
</li><li>Develops and maintains feedback and complaint procedures to support customer redressal.
</li><li>Communicates all required information to the Floor Supervisor on a daily basis.
</li><li>Ensures smooth flow of visitors/patients and delivers outstanding customer service in a friendly environment.
</li><li>Provides accurate information regarding medical insurance coverage and verifies details before sending patients to the doctor.
</li><li>Investigates patient or visitor concerns and takes appropriate action.
</li><li>Maintains accurate records of all discussions and correspondence with customers.
</li><li>Handles patient inquiries, telephone calls, cash transactions, and back-office tasks as per the duty roster.
</li><li>Performs additional related duties as assigned by higher authorities.
</li><li>Complies with all OSH and infection-control policies, standards, and procedures.
</li><li>Works in accordance with documented OSH procedures, instructions, and specific responsibilities.
</li><li>Is familiar with emergency and evacuation procedures.
</li><li>Reports OSH hazards, incidents, near-misses, and assists with risk assessments and incident reports.
</li><li>Complies with waste-management procedures and policies.
</li><li>Attends required OSH and infection-control training programs, mock drills, and awareness sessions.
</li><li>Uses appropriate personal protective equipment (PPE) and follows all safety systems.</li></ul></div>
 <div><ul><li>Preferably a graduate in any discipline.
</li><li>Minimum 1 year of experience as a receptionist in a patient-focused environment; experience operating a multi-line switchboard system is preferred. Interest in working in a hospital environment.
</li><li>Proficient in technology applications, including MS Office (Word, Excel, PowerPoint), MS Outlook, and Internet Explorer.
</li><li>Possesses exceptional interpersonal skills, maturity, good judgment, and the ability to communicate professionally with diverse individuals; strong phone etiquette.
</li><li>Patient-focused, service-oriented, patient, and understanding.
</li><li>Strong organizational skills with the ability to handle multiple responsibilities under pressure while maintaining composure.
</li><li>Able to work independently with minimal supervision.
</li><li>Reliable, punctual, dependable, and responsive.
</li><li>Excellent command of spoken and written English; Arabic language skills are an advantage but not essential.</li></ul></div>

Customer Care Executive

Al Tayer Group

Functional Roles and Responsibilities<ol><li>Provide efficient and courteous handling of present customers or over the phone, providing necessary information, service booking, and guidance.</li><li>Welcome service customers by arranging to seat them and keep them comfortable until they are attended to by the Service Advisor.</li><li>Direct the customer to the relevant advisor who will attend to them.</li><li>Call customers to get feedback on their visits to ATM.</li><li>Be part of the telemarketing activities during campaigns.</li><li>Support the reception in managing the courtesy vehicles.</li></ol>Job Requirements<ol><li>High school certificate.</li><li>1-2 years relevant experience.</li><li>Proficiency in Microsoft Office.</li><li>Customer service skills.</li><li>Exposure to a multicultural environment.</li><li>Excellent communication skills in English and Arabic.</li></ol>

Customer Care Representative (UAE National)

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 Join the UAE&rsquo;s largest bank and one of the world&rsquo;s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting &amp; dynamic industry.
 
 
 
 Job Description
 
 
 
 
 JOB PURPOSE:
 
 
 
 To serve customers by providing product and service information; resolving product and service problems.
 
 
 To ensure and maintain immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience. Possessing a strong team spirit, motivation and friendly environment with all customer and Colleagues.
 
 
 
 Specific Job Accountability
 
 
 
 <ul>
 <li>
 Handle customer service queries with respect to product, service and billing
 </li>
 <li>
 Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
 </li>
 <li>
 Maintains customer records by updating customer history through service requests/complaints and Notes.
 </li>
 <li>
 To achieve set targets in terms of service standards and customer satisfaction scores for customer inbound calls received and ensure quality of outbound calls
 </li>
 <li>
 To assist customers in making their financial process smooth by generating online passwords for all FAB Personal Banking Channels
 </li>
 <li>
 Contribute to the business by generating new prospects/Leads for all types of FAB products.
 </li>
 <li>
 Ensure the business meets its obligations on the prevention of money laundering under the Bank&rsquo;s Policies and Standards and under local laws and regulations
 </li>
 <li>
 Recommends potential products or services to management by collecting customer information and analysing customer needs
 </li>
 <li>
 Contributes to team effort by accomplishing related results as needed
 </li>
 <li>
 Demonstrate flexibility in adhering to planned/scheduled shifts and on call/ unplanned shifts due to the floor situation for achieving all defined SLA
 </li>
 <li>
 Ensure self-punctuality and discipline to the centre
 </li>
 <li>
 Ensure adherence of policies and procedures
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Qualifications:
 
 
 
 <ul>
 <li>
 High School / Diploma in any discipline
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 1 &ndash; 2 years experience in customer services / Contact Centre.
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Attributes
 
 
 
 <ul>
 <li>
 Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking.
 </li>
 <li>
 Excellent communication skill in English &amp;/or Arabic.
 </li>
 </ul>
</div>

Senior Officer- Contact Centre - Customer Care Unit

Add care Medical center

We are seeking an experienced and highly qualified Obstetrics &amp; Gynecology Consultant / Specialist (MD) to join our medical team. The ideal candidate will deliver comprehensive women's health services, manage obstetric cases in an outpatient setting, provide gynecological care, and ensure excellence in patient outcomes through evidence-based practice.This role is suited for a dedicated OB/GYN professional who values teamwork, patient-centered care, and continuous professional development in a supportive clinical environment.Key ResponsibilitiesObstetric Care (Outpatient)<ul><li>Provide complete antenatal and postnatal care.</li><li>Manage both low-risk and high-risk pregnancies in the clinic setting.</li><li>Identify complicated pregnancies and make timely referrals to appropriate higher-level facilities when necessary.</li><li>Handle outpatient obstetric concerns and ensure patient safety through timely clinical decisions.</li></ul>Gynecological Care<ul><li>Perform comprehensive gynecological evaluations, breast exams, and cervical cancer screenings.</li><li>Diagnose and treat gynecologic conditions including menstrual disorders, PCOS, infertility, fibroids, and pelvic infections.</li><li>Conduct minor office procedures such as Pap smear, colposcopy, biopsies, and IUD insertion/removal.</li><li>Manage menopausal and reproductive health concerns with patient-centered counseling.</li></ul>General Duties<ul><li>Order and interpret diagnostic investigations and ultrasound scans (if certified).</li><li>Develop individualized treatment plans and ensure appropriate follow-up.</li><li>Collaborate with nurses, midwives, and other specialists to ensure coordinated patient care.</li><li>Maintain accurate documentation according to DOH and facility standards.</li><li>Participate in quality improvement, clinical governance, and CME activities.</li></ul>Qualifications Required<ul><li>Medical Degree (MD, MBBS, MBBCh, or equivalent).</li><li>Completed residency in Obstetrics &amp; Gynecology.</li><li>Valid DOH (Department of Health &ndash; Abu Dhabi) license or eligibility as Consultant or Specialist.</li><li>Board certification or equivalent (Arab Board, American Board, Canadian, UK CCT, Fach Arzt, etc.).</li><li>Strong clinical, diagnostic, and patient-management skills.</li><li>Excellent communication, professionalism, and teamwork abilities.</li><li>Proficiency with EMR systems.</li></ul>Consultant-Level Requirements (if applying as Consultant)<ul><li>Completed board/fellowship training recognized by DOH.</li><li>2&ndash;5 years post-board independent experience (according to DOH criteria).</li><li>Demonstrated expertise in managing high-risk obstetric and complex gynecologic cases.</li></ul>Preferred Qualifications<ul><li>Fellowship training (Maternal&ndash;Fetal Medicine, Reproductive Endocrinology, Gynecologic Oncology, Urogynecology).</li><li>Experience in a hospital or multi-specialty medical center.</li><li>BLS and ACLS certifications; NRP is an advantage.</li><li>Advanced ultrasound or procedural skills.</li></ul>What We Offer<ul><li>Competitive, tax-free salary (based on Consultant/Specialist level).</li><li>Comprehensive health insurance and benefits package.</li><li>Paid annual leave and public holidays.</li><li>Supportive, professional, and collaborative work environment.</li><li>Opportunities for CME, career development, and long-term growth.</li><li>Modern facilities with updated equipment and EMR systems.</li></ul>Job Type: Full-time

Female Obstetrics & Gynecology Consultant / Specialist (OB/GYN)

We are seeking a highly qualified Internal Medicine Consultant / Specialist (MD) to join our multidisciplinary healthcare team. The Internist will be responsible for providing comprehensive adult medical care, managing acute and chronic diseases, and ensuring the delivery of high-quality, evidence-based, patient-centered clinical services.This is an excellent opportunity for a dedicated Internist who values professionalism, clinical excellence, and teamwork in a supportive medical environment.Key ResponsibilitiesThe Internist will be responsible for:<ul><li>Conducting thorough history-taking, physical examinations, and complete patient assessments.</li><li>Diagnosing and managing a broad spectrum of adult medical conditions, including hypertension, diabetes, cardiovascular diseases, respiratory conditions, endocrine disorders, gastrointestinal illnesses, renal disorders, and infectious diseases.</li><li>Providing preventive care, routine check-ups, chronic disease management, and lifestyle counseling.</li><li>Ordering, interpreting, and integrating laboratory results, ECGs, radiological studies, and advanced diagnostic tests into individualized treatment plans.</li><li>Developing and implementing evidence-based management strategies for both acute and chronic illnesses.</li><li>Monitoring patient progress and adjusting treatment plans as clinically indicated.</li><li>Coordinating care with other specialists, nurses, and allied health professionals to ensure comprehensive and integrated care.</li><li>Managing internal medicine&ndash;related emergencies within the scope of practice.</li><li>Maintaining accurate and complete medical documentation in compliance with DOH standards and facility policies.</li><li>Participating in clinical audits, quality assurance programs, and professional development activities (CME).</li></ul>Qualifications Required:<ul><li>Medical Degree (MD, MBBS, MBBCh, or equivalent).</li><li>Completed residency training in Internal Medicine.</li><li>Valid DOH (Department of Health &ndash; Abu Dhabi) license or DOH eligibility as Consultant or Specialist.</li><li>Board certification or equivalent (Arab Board, American Board, Canadian FRCP, UK MRCP/CCT, Fach Arzt, etc.).</li><li>Strong clinical judgment, diagnostic ability, and patient-management skills.</li><li>Excellent interpersonal and communication skills.</li><li>Proficiency in EMR systems.</li></ul>Consultant-Level Requirements (if applying as Consultant):<ul><li>Completion of recognized fellowship or advanced board training accepted by DOH.</li><li>Minimum 2&ndash;5 years of independent post-board practice (as per DOH criteria).</li><li>Proven experience in managing complex and high-risk internal medicine cases.</li></ul>Preferred Qualifications:<ul><li>Subspecialty training in areas such as Cardiology, Endocrinology, Gastroenterology, Nephrology, Pulmonology, or Rheumatology.</li><li>Experience in hospital or multi-specialty medical center settings.</li><li>BLS and ACLS certification.</li></ul>What We Offer<ul><li>Competitive, tax-free compensation (based on Consultant/Specialist seniority).</li><li>Comprehensive medical insurance and benefits package.</li><li>Paid annual leave and UAE public holidays.</li><li>Supportive, collaborative work environment with modern facilities.</li><li>Opportunities for CME, skill development, and career advancement.</li><li>Access to advanced diagnostics and electronic medical systems.</li></ul>Job Type: Full-time

Consultant/Specialist Internal Medicine

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