admin/receptionist/call center agent | uae national | abu dhabi

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admin/receptionist/call center agent | uae national | abu dhabi Jobs in Abu Dhabi

real estate agent

real estate sales agent Jobs in Abu Dhabi

real estate sales agent

call center agent

Unique Homes Worldwide Properties LLC /يونيك هومز ورلدوايد العقارية ذ.م.م

<div>
 
 
 Company Description
 
 
 
 Unique Homes Worldwide Properties LLC / يونيك هومز ورلدوايد العقارية ذ.م.م is a leading real estate agency based in Abu Dhabi, specializing in property sales, leasing, marketing, property management, facility management, maintenance, and fit-out services.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Call Center Agent - Arabic Speaker located in Abu Dhabi. The role involves handling inbound and outbound customer calls, addressing customer inquiries, resolving issues, and providing top-notch support to ensure customer satisfaction. The agent will also assist in maintaining customer relationships, documenting customer interactions in the system, and collaborating with other teams to meet company goals.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Customer Service Representatives, Customer Support, and Customer Satisfaction skills
 </li>
 <li>
 Excellent Interpersonal and communication skills
 </li>
 <li>
 Proficiency in Computer Literacy and the ability to use software tools and CRM systems effectively
 </li>
 <li>
 Fluency in Arabic and English (both written and spoken) is a must
 </li>
 <li>
 Prior experience in call center or customer service roles is an advantage
 </li>
 <li>
 Ability to handle multiple tasks and manage time efficiently
 </li>
 <li>
 A positive attitude, resilience, and the ability to work in a team-oriented environment
 </li>
 </ul>
</div>

Call center agent-Arabic Speaker

Al Taradi Properties LLC

A Real Estate Call Agent is responsible for contacting potential clients, responding to property inquiries, qualifying leads, and scheduling appointments for the sales &amp; leasing team. The role involves maintaining excellent customer relationships and providing accurate information about available properties and real estate services.Key Responsibilities:<ul><li>Make outbound calls to prospective clients and follow up on leads.</li><li>Answer incoming calls and respond to property-related inquiries.</li><li>Provide information about available properties, pricing, and project details.</li><li>Qualify leads and update customer information in the Lead Sheet.</li><li>Schedule property viewings and appointments for sales &amp; leasing agents.</li><li>Maintain records of customer interactions and follow-up activities.</li><li>Achieve daily, weekly, and monthly call and lead-generation targets.</li><li>Handle customer concerns professionally and escalate issues when necessary.</li><li>Support marketing campaigns by contacting potential buyers and investors.</li></ul>Requirements:<ul><li>High school diploma or bachelor's degree preferred.</li><li>Previous experience in telemarketing, customer service, or real estate is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong persuasion and negotiation abilities.</li><li>Familiarity with CRM software and Microsoft Office.</li><li>Ability to work under pressure and meet targets.</li><li>Fluent in Arabic &amp; English.</li></ul>Skills:<ul><li>Customer service</li><li>Lead generation</li><li>Sales and negotiation</li><li>Time management</li><li>Communication skills</li><li>Data entry and CRM management</li></ul>KPIs:<ul><li>Number of calls made per day</li><li>Qualified leads generated</li><li>Appointments scheduled</li><li>Conversion rate from leads to sales opportunities</li><li>Customer satisfaction levels</li></ul>Pay: AED2,300.00 - AED2,500.00 per monthWork Location: In person

Call Center Agent - Females Only

Marriott International

<div>Additional Information 
Job Number26082052 
Job CategoryRooms &amp; Guest Services Operations 
LocationPO Box 91888 Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. 
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

CID / Call Center Agent - The Ritz-Carlton Abu Dhabi, Grand Canal

Dr Sabah Al Sagban Medical  Clinic

Job DescriptionPosition TitleCall Center Sales RepresentativeDepartmentSales and Customer ServiceReports ToClinic SupervisorJob SummaryThe Call Center Sales Representative is responsible for handling inbound and outbound calls with the primary objective of generating appointments, increasing patient bookings, and achieving assigned sales targets. The role focuses on converting inquiries into clinic visits through effective communication, follow-up, and sales techniques.Key ResponsibilitiesSales and Lead Conversion<ul><li>Handle inbound calls from prospective and existing patients.</li><li>Conduct outbound calls to potential patients, existing patient databases, and inactive patients.</li><li>Convert inquiries into confirmed appointments.</li><li>Promote clinic services, treatments, packages, and promotional offers.</li><li>Follow up with leads to encourage appointment booking and treatment acceptance.</li><li>Build and maintain a pipeline of prospective patients.</li><li>Achieve individual monthly appointment and sales targets.</li></ul>Patient Engagement<ul><li>Provide accurate information regarding clinic services and promotions.</li><li>Answer patient inquiries professionally and efficiently.</li><li>Maintain a positive and professional telephone manner.</li><li>Encourage repeat visits and patient retention through regular follow-up.</li></ul>Reporting and Documentation<ul><li>Record all calls, inquiries, and appointment outcomes in the designated system.</li><li>Maintain accurate lead and patient records.</li><li>Submit daily, weekly, and monthly performance reports.</li><li>Track conversion rates and sales achievements.</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of inbound calls handled</li><li>Number of outbound calls completed</li><li>Number of appointments booked</li><li>Lead-to-appointment conversion rate</li><li>Monthly sales target achievement</li><li>Revenue generated from booked services</li><li>Patient retention and reactivation rate</li></ul>QualificationsEducation<ul><li>High School Diploma or equivalent. Bachelor's Degree is an advantage.</li></ul>Experience<ul><li>Minimum 2 years of experience in call center sales, telemarketing, customer service, or healthcare sales.</li><li>Experience in a medical, dental, dermatology, aesthetic, or wellness clinic is preferred.</li></ul>Skills<ul><li>Excellent communication and persuasion skills.</li><li>Strong sales and negotiation abilities.</li><li>Ability to achieve and exceed targets.</li><li>Confident telephone communication skills.</li><li>Strong follow-up and relationship-building skills.</li><li>Basic computer skills and CRM experience preferred.</li></ul>Working Conditions<ul><li>Office-based position.</li><li>Target-driven environment.</li><li>Incentive and commission structure based on performance and achievement of sales targets.</li></ul>Work Location: In person

Call Center Sales Representative

ATHAR ACADEMY FOR TRANING AND DEVELOPMENT

Tele-Sales AgentAn educational academy in Abu Dhabi is seeking a proactive Tele-Sales Agent to join our team on a Basic Salary with commission basis. If you have strong communication skills and enjoy closing deals over the phone, we&rsquo;d love to hear from you.Responsibilities:<ul><li>Contact potential clients and introduce the academy&rsquo;s services.</li><li>Follow up with leads and maintain a clear sales pipeline.</li><li>Achieve weekly and monthly sales targets.</li><li>Provide accurate information and support to interested clients.</li></ul>Requirements:<ul><li>Previous tele-sales or call center experience is preferred.</li><li>Strong communication, persuasion, and negotiation skills.</li><li>Ability to work independently and meet targets.</li><li>Positive attitude and professional phone etiquette.</li></ul>Location: Abu Dhabi, MBZ CityJob Type: Full-timePay: AED2,500.00 - AED5,500.00 per monthWork Location: In person

Telesales Agent (Arabic Speaker Only)

Arcus Search

<div>
 
 This is a contract role - Remote - Upto 30,000 AED/ month
 
 
 
 
 
 
 
 
 Senior LLM / AI Engineer &ndash; Agentic AI &amp; Platform Engineering
 
 
 
 
 
 
 Role Summary
 
 
 
 We are building an AI-powered enterprise platform that uses agentic AI to transform unstructured domain data into structured, actionable intelligence. As a Senior LLM / AI Engineer, you will design and build the core AI orchestration layer: multi-agent workflows, retrieval-augmented generation pipelines, tool-calling infrastructure, and the deterministic reasoning systems that make LLM outputs reliable enough for production use.
 
 
 
 
 
 This is not a research role. You will build production application services that real users depend on. You need to be equally strong in LLM engineering (prompting, structured outputs, evaluation) and software engineering (APIs, databases, deployment). We are looking for someone who can architect an agentic system from scratch, implement it in FastAPI, evaluate it rigorously, and operate it in production.
 
 
 
 
 
 
 Key Responsib
 
 ilities
 
 
 
 
 
 Agentic AI &amp; Multi-Agent Orches
 
 tration
 
 
 
 
 <ul>
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 Design and implement multi-agent systems where specialised agents collaborate on complex tasks: planning agents, execution agents, validation agents, and human-in-the-loop review steps
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 </ul>
 
 
 
 <ul>
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 Build agentic workflows using LangGraph, LangChain, or custom state machines with clear state management, conditional routing, retry logic, and graceful failure handling
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 </ul>
 
 
 
 <ul>
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 Implement tool-calling infrastructure: define tool schemas, manage tool registries, handle tool execution with timeouts and error recovery
 </li>
 </ul>
 
 
 
 <ul>
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 Design context management strategies for long-running agent sessions: conversation memory, working memory, context window optimisation, token budget management, and multi-turn state t
 
 racking
 
 </li>
 </ul>
 
 
 
 
 
 RAG &amp; Knowledge R
 
 etrieval
 
 
 
 
 <ul>
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 Build and optimise retrieval-augmented generation (RAG) pipelines: document chunking strategies, embedding model selection, vector store management (FAISS, Qdrant, pgvector, Pinecone), and hybrid search
 </li>
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 Implement advanced RAG patterns: multi-hop reasoning, reranking, query decomposition, self-querying retrieval, and citation grounding
 </li>
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 Design and maintain knowledge indexing pipelines that ingest, transform, and index domain-specific data
 
 at scale
 
 </li>
 </ul>
 
 
 
 
 
 Deterministic Workflows &amp; Structur
 
 ed Output
 
 <ul>
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 Design deterministic workflows that guarantee consistent, reliable outputsfrom LLMs
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 Implement comprehensive input/output validation using Pydantic models, JSON Schema constraints, and structured output parsing
 </li>
 <li>
 Build hybrid pipelines combining deterministic business logic with LLM-powered
 
 reasoning
 
 </li>
 </ul>
 
 
 
 
 
 Evaluation, Testing &amp; Op
 
 timisation
 
 <ul>
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 Build evaluation frameworks for LLM-powered features: automated test suites, regression benchmarks, and continuous production monitoring
 </li>
 <li>
 Implement token optimisation strategies: prompt compression, caching, response streaming, batching, and model selection
 </li>
 <li>
 Design A/B testing infrastructure for prompt variants, model versions, and pipeline conf
 
 igurations
 
 </li>
 </ul>
 
 
 
 
 
 Platform &amp; Application
 
 Development
 
 <ul>
 <li>
 Build production APIs using FastAPI: endpoint design, async handlers, WebSocket/SSE for streaming responses, and graceful degradation
 </li>
 <li>
 Design and implement MCP (Model Context Protocol) server setups for standardised tool integration
 </li>
 <li>
 Work with PostgreSQL, Redis, and Elasticsearch for application state, caching, and search
 </li>
 <li>
 Containerise AI services with Docker and collaborate with DevOps on Kubernetes deployment
 </li>
 </ul>
 
 and scaling
 
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 4+ years of software engineering experience, with at least 2 years focused on LLM-powered application developmentin production
 </li>
 <li>
 Strong proficiency in Python; experience with FastAPI or similar async frameworks required
 </li>
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 Deep hands-on experience with agentic AI frameworks: LangGraph, LangChain, or custom agent architectures
 </li>
 <li>
 Proven experience building RAG systems: embedding pipelines, vector databases, retrieval strategies, and multi-hop reasoning
 </li>
 <li>
 Strong understanding of LLM fundamentals: prompting, structured output, token management, and model selection trade-offs
 </li>
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 Working knowledge of PostgreSQL, Redis, and at least one vector database
 </li>
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 Experience with evaluation and testing of LLM outputs in production environments
 </li>
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 Solid understanding of REST APIs, WebSockets, and API lifecycle management
 </li>
 </ul>
 
 
 
 
 
 Preferred Experience
 
 
 <ul>
 <li>
 Experience with MCP architecture: building MCP servers and integrating external systems
 </li>
 </ul>
 
 as agent tools
 
 <ul>
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 Familiarity with parameter-efficient fine-tuning methods (LoRA, QLoRA)
 </li>
 <li>
 Experience building multi-tenant AI applications with organisation-
 </li>
 <li>
 level isolation
 </li>
 <li>
 LLM observability experience: tracing, token usage tracking, latency profiling
 </li>
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 Familiarity with Elasticsearch and hybrid search(BM25 + vector)
 </li>
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 Cloud deployment experience (AWS preferred): EKS,S3, SQS, Lambda
 </li>
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 Contributions to open-source AI/LLM projects or published work in NLP or agentic AI
 </li>
 </ul>
</div>

Senior AI Engineer

Cognizant

<div>
 
 We are seeking an AI-Native Software Engineer who views AI not just as an autocomplete tool, but as a core collaborative partner in software delivery. In this role, you will spend less time manually writing boilerplate and more time architecting systems, designing precise technical specifications, and orchestrating multi-agent workflows.
 
 
 
 
 
 
 Core Responsibilities
 
 
 <ul>
 <li>
 
 System Architecture &amp; Design:
 
 Define high-level system structures, API contracts, and data models before instructing AI tools to implement them. Own the design, not just the execution.
 </li>
 <li>
 
 Context Engineering &amp; Spec Writing:
 
 Author rigorous, unambiguous technical specifications and context rules to guide AI agents toward deterministic, reviewable outputs.
 </li>
 <li>
 
 RAG Pipeline Design:
 
 Architect and own end-to-end Retrieval-Augmented Generation pipelines, document ingestion, chunking strategy, embedding selection, vector store configuration, hybrid retrieval, and relevance evaluation.
 </li>
 <li>
 
 Agentic Workflow Management:
 
 Build and operate agent harnesses using orchestration frameworks (e.g. LangGraph, LangChain, AutoGen) including tool definitions, routing logic, guardrails, fallback paths, and evaluation hooks.
 </li>
 <li>
 
 Human-in-the-Loop Validation:
 
 Design and enforce HITL gates for agentic write operations. Know when to automate and when to require human sign-off, especially for irreversible or high-stakes actions.
 </li>
 <li>
 Review, test, and audit AI-generated code for security vulnerabilities, performance characteristics, edge cases, and architectural alignment before it reaches production.
 </li>
 </ul>
 
 
 
 
 
 Required Technical Skills
 
 
 <ul>
 <li>
 
 Engineering Fundamentals:
 
 Strong mastery of computer science fundamentals &mdash; data structures, algorithms, distributed systems, and system design. You must be able to catch and correct AI errors because you understand the underlying systems.
 </li>
 <li>
 
 Code Review &amp; Auditing:
 
 Exceptional ability to read, evaluate, and critique AI-generated code across multiple languages rapidly.
 </li>
 <li>
 
 Agentic System Design:
 
 Hands-on production experience building agent harnesses, multi-agent orchestration pipelines, and supervisor/routing patterns using frameworks such as LangGraph, LangChain, or equivalent.
 </li>
 <li>
 
 RAG &amp; Retrieval Engineering:
 
 Practical experience designing RAG pipelines including vector store selection, embedding strategies, hybrid search, Reciprocal Rank Fusion, and retrieval quality evaluation.
 </li>
 <li>
 
 AI Tooling Proficiency:
 
 Advanced hands-on experience with AI-native IDEs (e.g. Cursor, Windsurf, GitHub Copilot) and command-line agentic tools (e.g. Claude Code, Aider, Codex CLI).
 </li>
 <li>
 
 Context &amp; Prompt Engineering:
 
 Proven ability to manage AI context windows, system instructions, tool schemas, and prompt structure to produce consistent, auditable outputs.
 </li>
 <li>
 
 Cloud &amp; API Integration:
 
 Solid experience with cloud-native deployment (Azure, AWS, or GCP), RESTful API design, async patterns, and enterprise identity/auth integration.
 </li>
 <li>
 
 Testing &amp; CI/CD:
 
 Strong experience writing automated test suites to validate AI-generated logic inside modern CI/CD pipelines, including adversarial and edge-case coverage.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent deep production experience.
 </li>
 <li>
 Experience integrating with enterprise HR, workforce, or ERP platforms (e.g. SAP SuccessFactors, Workday, Concur, or Oracle HCM) &mdash; particularly in an agentic or API integration context.
 </li>
 <li>
 
 Hands-on ML experience beyond API consumption:
 
 model fine-tuning, training pipelines, evaluation frameworks, or MLOps deployment.
 </li>
 <li>
 Familiarity with enterprise identity providers (e.g. OKTA, Azure AD) and secure token handling in agentic contexts.
 </li>
 <li>
 A portfolio or GitHub repository demonstrating projects built primarily via agentic or spec-driven development methodologies.
 </li>
 </ul>
 
 
</div>

AI-Native Engineer

Explore 74+ Call center agent in Abu Dhabi this July. Find roles across top companies and apply now to boost your career.