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customer care executive

Trustbend Logistics

<div>At Trustbend Packers &amp; Movers, we prioritize customer satisfaction by delivering seamless relocation services with efficiency and care. To further enhance our customer experience, we are looking for a dedicated and professional Customer Care Executive to join our team in Dubai. This role is ideal for individuals with excellent communication skills and a passion for solving customer queries effectively.

 Key Responsibilities:
<ul>
<li>Handle incoming calls, emails, and customer inquiries promptly and professionally.</li>
<li>Provide detailed information about company services, pricing, and processes.</li>
<li>Coordinate with operations and logistics teams to ensure timely service delivery.</li>
<li>Manage customer complaints and resolve issues with efficiency and empathy.</li>
<li>Maintain accurate customer records and update the database regularly.</li>
<li>Follow up with customers to ensure satisfaction after services are completed.</li>
<li>Support in building long-term relationships with clients by offering excellent service.</li>
<li>Prepare daily, weekly, and monthly reports on customer interactions.</li>
</ul>
 Requirements:
<ul>
<li>Previous experience as a Customer Care Executive or in a similar customer service role.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to multitask and handle customer issues calmly under pressure.</li>
<li>Proficiency in MS Office and customer management systems.</li>
<li>Fluency in English; knowledge of additional languages is an advantage.</li>
<li>High school diploma or higher education qualification.</li>
</ul>
Joining Trustbend Packers &amp; Movers in Dubai as a Customer Care Executive gives you the opportunity to build lasting customer relationships while supporting a reputable logistics and relocation company. If you are enthusiastic about delivering top-quality customer service, we encourage you to apply and grow with us.</div>

Customer Care Executive

DT One

<div>
 
 About DT One
 
 
 
 DT One operates a global network for mobile top-up solutions and innovative mobile rewards. By using smarter mobile technology solutions we enable more people in emerging economies to be more connected more often - so that no one is left out.
 
 
 Through our network of over 1500 partners we interconnect over 550 mobile operators in 160 countries, with a market of more than five billion consumers.
 
 
 We are headquartered in Singapore with regional offices in Barcelona, Dubai, London Manila and Miami.
 
 
 DT One is committed to empowering people and businesses through accessible and reliable mobile top-ups and digital non-cash micropayments. As the communications and fintech landscapes evolve, DT One stands poised to play a pivotal role in shaping the future of cross-border micropayments and digital value payments.
 
 
 For more information visit www.DTOne.com
 
 
 
 Context of the role
 
 
 
 We are looking for a proactive and customer-focused Customer Care Executive to join our Customer Care team in Dubai. In this role, you will be the first point of contact for our global customers, resolving technical issues, ensuring smooth service delivery, and providing an exceptional customer experience. You will combine strong problem-solving skills with clear communication to troubleshoot and resolve queries, coordinate with internal teams, and keep customers informed every step of the way. If you are passionate about technology, eager to learn, and committed to delivering excellent service, we would like to hear from you.
 
 
 
 What You'll Do
 
 
 
 
 
 <ul>
 <li>
 Troubleshoot and respond to customer issues. Provide timely updates and resolution to customer queries, according to the SLA process.
 </li>
 <li>
 Monitor and troubleshoot system alerts, escalate critical issues, and follow up with various stakeholders throughout service restoration.
 </li>
 <li>
 Participate in on duty rotation during weekends and public holidays when required.
 </li>
 <li>
 Manage customer accounts and configurations
 </li>
 <li>
 Resolve product or service issues by investigating the root cause of the problem.
 </li>
 <li>
 Escalate the issue to the relevant team internally / externally
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Minimum diploma or a degree in Information Technology, Computer Science or equivalent.
 </li>
 <li>
 Strong troubleshooting and analytical skills.
 </li>
 <li>
 Excellent interpersonal skills, and good English communication skills. Additional languages will be an advantage.
 </li>
 <li>
 Commitment to follow through on actions, with attention to detail.
 </li>
 <li>
 Ability to work effectively under pressure, prioritize tasks and follow processes.
 </li>
 <li>
 Demonstrate motivation to learn new skills and technologies.
 </li>
 <li>
 Good understanding of web services, API and IP based protocols.
 </li>
 <li>
 Understanding of Linux and SQL is an advantage.
 </li>
 <li>
 Proficient in MS suite of Office applications (Word, Excel). Advanced proficiency in Excel is an advantage.
 </li>
 <li>
 Background in Customer Service experience within the Telecommunications and/or Banking industry is preferred.
 </li>
 </ul>
</div>

Trenix Technology LLC

Job Overview:We are looking for the Customer Care Executive (Spanish Speaker) will be responsible for providing excellent customer service and support to our clients or bloggers. This role involves handling customer or blogger inquiries, resolving issues, and ensuring customer or blogger satisfaction. The ideal candidate will possess strong communication skills, a customer or blogger-oriented attitude, and the ability to work in a fast-paced environment.Responsibilities&middot; Respond to customer or blogger inquiries via phone, email, or chat in a professional and timely manner.&middot; Resolve customer or blogger issues and complaints effectively and efficiently.&middot; Provide accurate information about products and services to customers or bloggers.&middot; Maintain customer or blogger records and update account information as necessary.&middot; Escalate complex customer or blogger issues to higher management when necessary.&middot; Achieve and maintain a high level of customer or blogger satisfaction.&middot; Participate in training sessions to improve product knowledge and customer service skills.&middot; Adhere to company policies and procedures while interacting with customers or bloggers.Job Types: Full-time, PermanentPay: AED5,000.00 - AED6,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you currently in Dubai? If yes, do you have a UAE Pass ID? </li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>3years: 1 year (Required)</li></ul>Language:<ul><li>English &amp; Spanish (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Care Executive (Spanish Speaker)

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC Location: Dubai, UAE Salary: Up to AED 3,000/month Gender: Female Only Employment Type: Full-time Join Date: ImmediateJob Description:We are looking for female candidates to join our team as Customer Care Executives. This role requires strong communication, negotiation, and sales skills. You will act as the liaison between customers and banks to help resolve their bank liabilities, negotiate settlements, and offer debt management solutions.Responsibilities:<ul><li>Speak with customers to understand their financial situation</li><li>Contact and negotiate with banks on behalf of customers for liability settlements or restructuring</li><li>Prepare and submit financial documentation to banks</li><li>Explain our debt management services to potential clients</li><li>Convert leads into sales and onboard clients</li><li>Follow up regularly with clients and banks for status updates</li><li>Maintain records and case status in CRM</li></ul>Requirements:<ul><li>Female candidate, currently based in UAE</li><li>Strong communication skills (English required; Arabic is a plus)</li><li>Basic understanding of banking products and liabilities (credit cards, loans, etc.)</li><li>Previous experience in customer service, collections, sales, or debt management preferred</li><li>Confident, responsible, and able to work independently</li><li>Ability to handle difficult conversations with professionalism</li></ul>What We Offer:<ul><li>Salary up to AED 3,000</li><li>Commission &amp; incentives based on performance</li><li>Growth opportunities within the company</li><li>Supportive work environment</li><li>Training provided on negotiation and financial restructuring</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthJob Types: Full-time, PermanentPay: Up to AED3,000.00 per monthJob Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per month

Female Customer Support Specialists

Female Customer Sales and Marketing

Nexus Star Technology LLC 

Need an agent for customer support based in Dubai from Bangladesh.Purely.Good communication skills. Preferably from sales.Company is giving visa and other benefits.Job Type: Full-timePay: AED3,500.00 per month

Customer Support Agent

Swin FZCO

A. Responding to online inquiries: via official website, WhatsApp, social media, phone, and email B. Acquiring in-depth knowledge of products and inventory to enhance professionalism and communication skills C. Handling customer order inquiries, returns, exchanges, and after-sales issues (via email/online chat/phone) D. Requesting detailed addresses, tracking logistics exceptions, addressing product usage issues, and providing solutions E. Recording customer feedback and sharing it with the product team to drive service improvements F. Maintaining customer relationships to enhance satisfaction and repurchase rates G. Managing system order processing and cashier dutiesJob Types: Full-time, PermanentPay: From AED2,500.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Customer Service Representative

Explore 4146+ Customer care executive in Dubai this September. Find roles across top companies and apply now to boost your career.

4146 customer care executive jobs IN Dubai

Customer Care Executive

Customer Care Executive

Customer Care Executive (Spanish Speaker)

Female Customer Support Specialists

Female Customer Sales and Marketing

Customer Support Agent

Customer Service Representative