sales executive

business development executive Jobs in Lahore

business development executive

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

customer care executive

Karnak Home

Company Overview We are a growing UAE-based furniture brand, delivering high-quality home and office furniture to customers across the United Arab Emirates. Our customer support operations are managed from our on-site office in Gulberg, Lahore, where we provide professional assistance to our UAE customers. This is not a remote position.Job Responsibilities:<ul><li>Handle inbound customer calls professionally for UAE-based customers</li><li>Assist customers with product inquiries, orders, deliveries, and after-sales support</li><li>Provide accurate information regarding furniture products, pricing, availability, and company policies</li><li>Respond to customer concerns and ensure timely resolution of issues</li><li>Maintain clear and detailed records of customer interactions</li><li>Coordinate with internal teams (sales, logistics, and supervisors) when required</li><li>Follow company service standards to ensure a high level of customer satisfaction</li></ul>Requirements:<ul><li>Strong English communication skills (speaking and listening)</li><li>Ability to work morning shift (10:00 AM &ndash; 7:00 PM)</li><li>Previous call center or customer service experience is preferred</li><li>Fresh candidates with excellent communication skills are encouraged to apply</li><li>Basic computer knowledge and multitasking ability</li><li>Professional, polite, and customer-focused attitude</li></ul>What We Offer:<ul><li>Competitive monthly salary</li><li>Training and career growth opportunities</li><li>Supportive and professional work environment</li><li>Job Type: Full-Time</li><li>Work Location: Gulberg, Lahore (On-Site)</li><li>Shift Timing: 10:00 AM &ndash; 7:00 PM</li></ul>Experience:<ul><li>Call center or customer service: 1&ndash;2 years (Preferred)</li></ul>Language:<ul><li>Fluent English (Preferred)</li></ul>Salary:<ul><li>Competitive (based on experience)</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative

CrecenTech

We are looking for a responsible and confident International CSR to handle customer support tasks for our global clients. You will manage queries, solve issues, and ensure smooth daily operations. The goal is to deliver a professional and friendly customer experience.Key Responsibilities:<ul><li>Handle customer queries through email, chat, and calls for international clients</li><li>Provide accurate and quick solutions to customers</li><li>Maintain proper records of all interactions</li><li>Coordinate with the operations team to resolve issues</li><li>Follow company guidelines and ensure high-quality support</li><li>Meet daily/weekly performance targets</li><li>Report any problems or delays to the supervisor</li><li>Work in a fast-paced and time-sensitive environment</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree</li><li>Excellent English communication skills (written &amp; spoken)</li><li>Strong problem-solving and customer handling skills</li><li>Ability to work in night shifts (for international clients)</li><li>Basic computer knowledge and fast typing speed</li><li>Previous CSR/support experience</li></ul>Benefits:<ul><li>At least two bonuses per year (Eid Bonus)</li><li>Performance-Based Bonuses</li><li>Maternity/Paternity Allowance</li><li>Maternity Leaves</li><li>Wedding Allowance</li><li>Annual Leaves Encashment</li><li>Double salary on Gazetted Holidays</li><li>Special Allowance for Emergency</li><li>Advance Salary on Need Basis</li><li>12 Casual Leaves</li><li>10 Medical Leaves</li><li>10 Annual Leaves</li><li>Dedicated Training</li><li>Birthday celebrations</li><li>Gaming Facility</li><li>Growing &amp; Dynamic Team</li><li>Office Gatherings, Celebrations, and Trips</li><li>5 days a week (work-life balance)</li></ul>Job Location: Link Road Model Town, Lahore Job Timings: 7 PM to 4 AMJob Type: Full-timeApplication Question(s):<ul><li>Are you comfortable working night shifts?</li><li>What are your salary expectations?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service: 1 year (Required)</li></ul>Work Location: In person

Customer Service Representative (International)

Sapphire Retail Limited

Responsibilities:<ul><li>Identify customer&rsquo;s needs, clarify information, probe every issue and provide resolution and/or alternatives over helpline channel</li><li>Build sustainable relationships and engage customers by going an extra mile.</li><li>Constant learning is the key. Strengthen the product knowledge more and more to serve customers in a better manner by focusing on First Call Resolution.</li><li>Meet personal/team qualitative and quantitative targets.</li><li>Incumbent shall be responsible to adhere by SAPPHIRE Retail Limited Behaviors &amp; Values in all aspects of his/her work conduct.</li><li>Promote and adhere to a strong culture of compliance and brand integrity by consistently following defined policies, procedures, and quality standards, with individual performance measured against assigned compliance and service responsibilities.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree from a reputable institute.</li><li>1&ndash;2 years of experience as a Customer Support Agent.</li><li>Strong problem-solving skills.</li><li>Proactive, self-driven, and results-oriented.</li><li>Takes end-to-end ownership of tasks.</li><li>Customer-centric mindset with strong service ethics.</li><li>Hands-on experience with computer applications and multitasking.</li><li>Good communication skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Agent

Biosorin Pvt Ltd

About UsBioSorin is a Pakistan-based company, actively involved in the marketing of Clinical Diagnostics, In Vitro Fertilization, Life Sciences instruments, and consumables of the highest repute. BioSorin is one of the top market leaders in Pakistan, dedicated to providing customers with not only a wide range of quality products in clinical diagnostics, In Vitro Fertilization, and life science research but also with quality assurance services nationwide.Job Purpose:A Customer Support Advisor usually performs many of the following tasks: Handling inquiries, Leads generating, making price quotations, Making Tenders, receiving purchase orders, Order processing, answering incoming calls, offering customers products and services, handling after-sales complaints, problems and providing customers solutions, performing administrative functions, Updating customer accounts, Processing customer correspondence.Key Duties of the Job Description include:&middot; Open and maintain customer accounts by recording account information&middot; Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution&middot; Maintain financial accounts by processing customer adjustments&middot; Recommend potential products or services to management by collecting customer information and analyzing customer needs&middot; Prepare product or service reports by collecting and analyzing customer information&middot; Contribute to team effort by accomplishing related results as needed&middot; Manage large amounts of incoming calls&middot; Generate sales leads, Browsing customers websites and generate sales leads&middot; Making price quotations, tenders, offers, agreements, necessary documents&middot; Identify and assess customers' needs to achieve satisfaction&middot; Build sustainable relationships of trust through open and interactive communication&middot; Provide accurate, valid and complete information by using the right methods/tools&middot; Meet personal/team sales targets and call handling quotas&middot; Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution&middot; Keep records of customer interactions, process customer accounts and file documents&middot; Follow communication procedures, guidelines and policies&middot; Go the extra mile to engage customer&middot; Resolve customer complaints via phone, email, mail or social media&middot; Use telephones to reach out to customers and verify account information&middot; Assist with placement of orders, refunds, or exchanges&middot; Take payment information and other pertinent information such as addresses and phone numbers&middot; Place or cancel orders&middot; Answer questions about warranties or terms of sale&middot; Suggest solutions when a product malfunction&middot; Handle product recalls&middot; Attempt to persuade a customer to reconsider cancellation&middot; Inform customers of deals and promotions&middot; Work with customer service manager to ensure proper customer service is being delivered&middot; Compile reports on overall customer satisfaction&middot; Handle changes in policies or renewals&middot; Resolve customer complaints via phone, email, mail or social mediaKey skills and Requirements:<ul><li>IT skills (Word, Excel, PowerPoint, Outlook, E-mail drafting etc.)</li><li>Proven customer support experience</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiar with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize and manage time effectively</li><li>Product Knowledge</li><li>Market Knowledge</li><li>Documentation Skills</li><li>People Oriented</li></ul>You are eligible to apply if you have:&middot; Qualification: Pharmacist/theriogenology)/MLT/MSc&middot; Experienced: At Least 1-2 Year relevant experience in a reputable firmJob Types: Full-time, ContractSalary: Rs40,000.00 - Rs50,000.00 per monthJob Types: Full-time, Contract Contract length: 12 monthsPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Pharmacist Female Customer Support Advisor

METRO Pakistan (Pvt) Limited

<div>
 METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Islamabad &amp; Faisalabad with the registered name of METRO Pakistan (Pvt) Ltd.
 
 
 METRO Pakistan is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 700 stores in 21 countries and has a workforce of over 100,000 employees. Sales in 2015 were approximately 30 billion Euro.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Addressing customer complaints to understand customers&rsquo; needs and expectations, and to propose solutions.
 </li>
 <li>
 Maintenance of Customer file to update and ensure the quality of customer file data to communicate with customers in the most efficient way.
 </li>
 <li>
 Contact with at least 10 customers on weekly bases to understand their needs and expectations, and to know best customers personally. Increasing his/her customers portfolio size by adding new customers.
 </li>
 <li>
 Perform competitors &lsquo;promotions check to give on-going feedback on main competitors (retailers, wholesalers, etc.) per customer segment (HoReCa, Trader, Services, Companies &amp; Offices) to Buying Department.
 </li>
 <li>
 Visit competitor to check price, assortment, merchandizing, services, competitor activities and to give feedback on the competition to buying hence not relying only on MIU reports.
 </li>
 <li>
 Coach and train team members on existing and new concepts, technology and functionality to pave their way towards the successful achievement of the functional objectives of the team, thus playing a role in the enhancement of the technical skill set of an individual and improving the growth of an individual towards positive attitude.
 </li>
 <li>
 Monitor performance of all team members in order to identify the difference customer file maintenance and customer analysis before visit.
 </li>
 <li>
 Presentation: products, packaging etc.
 </li>
 <li>
 Signage: permanent and non-permanent
 </li>
 <li>
 Promotion: mass merchandizing, endcaps, etc.
 </li>
 <li>
 Safety: food safety (HACCP), health &amp; safety, fire safety.
 </li>
 <li>
 Product quality: preservation rules Existing customer visit
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Bachelors Or Intermediate with 6 years of experience
</div>

Department Manager - Fresh Dairy, Bakery & Cafe

HexaClicks

Location: Gulberg, LahoreTiming: 03:00 PM &ndash; 12:00 AMExperience: 1&ndash;2 years (Customer Success / Account Executive)Overview:We are looking for a motivated Customer Success Executive to manage client accounts, ensure smooth coordination with internal teams, and deliver an exceptional customer experience.Key Responsibilities:<ul><li>Manage and grow assigned customer accounts</li><li>Handle client inquiries and convert them into sales</li><li>Coordinate with the design team for timely, high-quality output</li><li>Work with the support team to ensure smooth order fulfillment</li><li>Maintain strong communication and build long-term client relationships</li><li>Monitor sales performance and achieve monthly targets</li><li>Ensure overall customer satisfaction and retention</li></ul>Requirements:<ul><li>1&ndash;2 years of relevant experience</li><li>Strong communication and client-handling skills</li><li>Ability to coordinate with multiple teams</li><li>Problem-solving attitude with attention to detail</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Success Executive

Nestors Global Pvt Ltd

About UsNestors Global is a leading writing services company providing high-quality academic, business, and creative content solutions worldwide. We focus on delivering exceptional customer experiences and building long-term client relationships.We are looking for a Sales &amp; Customer Support Executive who can handle customer inquiries, convert leads into sales, and provide professional support through calls, chats, and emails.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and live chat</li><li>Explain services, pricing, and delivery timelines clearly</li><li>Convert leads into confirmed orders and achieve sales targets</li><li>Guide customers through the order placement process</li><li>Upsell and cross-sell relevant services</li><li>Handle complaints and resolve issues promptly</li><li>Build strong relationships with new and existing clients</li><li>Maintain accurate records in CRM systems</li><li>Coordinate with writing, sales, and marketing teams</li></ul>Requirements<ul><li>Minimum 1&ndash;3 years of experience in Customer Support, Call Center, or Sales</li><li>Strong English communication skills (spoken and written)</li><li>Clear and confident British or neutral accent preferred</li><li>Sales-oriented mindset with persuasion skills</li><li>Ability to multitask in a fast-paced environment</li><li>Basic knowledge of CRM or order management systems</li><li>Team player with strong problem-solving skills</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Monthly performance bonuses/incentives</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li><li>Training and skill development</li></ul>How to ApplySend your resume to hr@nestorsglobal.com or WhatsApp 0300-1230109 Subject Line: Sales &amp; Customer Support Executive ApplicationJob Type: Full-timeWork Location: In person

Sales & Customer Support Executive

Explore 852+ Customer care executive in Lahore this March. Find roles across top companies and apply now to boost your career.