26012 - rwq – spare parts – product owner – oman (muscat) Jobs in Warehouse Jobs In Lebanese Food Jobs In Muscat

26012 - rwq – spare parts – product owner – oman (muscat)

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customer care representative - omani nationals only Jobs in Warehouse Jobs In Lebanese Food Jobs In Muscat

customer care representative - omani nationals only

govt. services and admin specialist | corporate services | oman (muscat) Jobs in Warehouse Jobs In Lebanese Food Jobs In Muscat

govt. services and admin specialist | corporate services | oman (muscat)

customer care representative omani nationals only

FedEx

<div>
 Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution
 
 
 
 "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"
 
 
 
 
 Grade - 4
 
 
 
 Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
 
 
 Interpersonal Skills;Written &amp; Verbal Communication Skills;Team Working Skills;Microsoft Office &amp; PC Skills;Problem Solving Skills
 
 
 FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
 
 
 All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
 
 
 Our Company
 
 
 FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
 
 Our Philosophy
 
 
 The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 
 
 Our Culture
 
 
 Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.
</div>

Customer Care Representative - Omani Nationals only

<div>Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution 
&quot;Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date&quot;
Grade - 4
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. 
Interpersonal Skills;Written &amp; Verbal Communication Skills;Team Working Skills;Microsoft Office &amp; PC Skills;Problem Solving Skills 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

MedNet Global Healthcare Solutions LLC

<div>
 
 
 Customer Service Officer for MN SPC - Omani National
 
 
 
 As a member of
 
 Munich Re
 
 the
 
 MedNet Oman
 
 is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an
 
 &ldquo;Officer - Customer Service&rdquo;
 
 who would work at all times to enhance and strengthen the relationship between the customer and MedNet using strong communication skills, empathy, identifying service and coverage gaps and bringing client feedback to MedNet, for improvement in service.
 
 
 
 Your Job:
 
 
 <ul>
 <li>
 Proactive answering Member, Provider, Broker and Insurer calls timely, efficiently and effectively.
 </li>
 <li>
 Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client)
 </li>
 <li>
 Collecting feedbacks from the client through varied channels (in-person, telephonic, email, website, surveys among others).
 </li>
 <li>
 Strengthening the business relationship with Insurance companies and intermediaries.
 </li>
 <li>
 Educating, strengthening and enhancing individual member relationships and experiences.
 </li>
 <li>
 Primary channel for managing client complaints through the ticket system and maintenance of complaints record.
 </li>
 <li>
 Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives.
 </li>
 <li>
 Ability to deliver quality outreach program with an effective reach within reasonable timelines set.
 </li>
 </ul>
 
 
 
 
 
 Your profile:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 <li>
 Computer Literacy (MS Word, MS Excel, MS PowerPoint)
 </li>
 <li>
 Good spoken and written communication skills (English &amp; Arabic)
 </li>
 <li>
 Knowledge related to medical terminology.
 </li>
 <li>
 Health Insurance industry / market knowledge would be an added advantage.
 </li>
 <li>
 Flexibility to work on shift basis.
 </li>
 <li>
 Quality focus and customer oriented
 </li>
 <li>
 Ability to handle objections raised by customers.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s (Medical) degree or bachelor&rsquo;s degree in Paramedic
 </li>
 <li>
 Multilingual (Arabic and English)
 </li>
 <li>
 Omani nationals.
 </li>
 </ul>
 
 
 
 
 
 Minimum Experience:
 
 
 <ul>
 <li>
 2 years&rsquo; experience in a customer service/call center role within a hospital /medical insurance environment.
 </li>
 </ul>
 
 
 
 
 
 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
 
 
</div>

Customer Service Officer - Omani Nationals

Petroleum Development Oman

<div>
 
 Job Description
 
 
 
 About the Company
 
 
 Petroleum Development Oman is the leading exploration and production company in the Sultanate of Oman. The Company delivers the majority of the country's crude oil production and natural gas supply.
 
 
 Purpose of the Job
 
 
 Petroleum Development Oman (PDO) offers different opportunities as part of its commitment to support and develop Omani talent.
 
 
 Education &amp; Experience
 
 
 
 Qualification And Requirements
 
 
 
 Nationality: Omani nationals only.
 
 
 Experience: Fresh graduates or have less than 3 years of work experience at the advertisement closing date.
 
 
 CGPA: A minimum CGPA of 3.00 (No rounding up) or above.
 
 
 Education: Must have completed all requirements for a bachelor&rsquo;s degree or higher in one of the following majors:
 
 
 
 Bachelor&rsquo;s Degree &ndash; Graduates With The Following Majors
 
 
 
 <ul>
 <li>
 Law
 </li>
 <li>
 Corporate / Commercial/ Business Law
 </li>
 <li>
 International Law
 </li>
 <li>
 Intellectual Property Law
 </li>
 <li>
 Environmental/ Energy Law
 </li>
 <li>
 Tax/ Finance Law
 </li>
 <li>
 Data Protection &amp; Privacy Law
 </li>
 <li>
 Other Legal-related majors that align with business requirements
 
 
 </li>
 </ul>
 
 Mandatory Attachments
 
 
 
 <ul>
 <li>
 Updated Curriculum Vitae (CV)
 </li>
 <li>
 Final stamped and completed academic transcript.
 </li>
 <li>
 Attested degree Certificate:
 </li>
 <li>
 For Local private universities/colleges qualifications must be attested or stamped by Ministry of Higher Education, Research and Innovation (MoHERI).
 </li>
 <li>
 For overseas qualifications require an equivalency letter from (MoHERI).
 </li>
 <li>
 Completion letter for those who haven&rsquo;t graduated yet (Efada).
 </li>
 <li>
 Valid Omani National ID (both sides).
 </li>
 <li>
 Valid passport copy.
 </li>
 <li>
 Updated and detailed Manpower CV [ Latest December 2025].
 
 
 </li>
 </ul>
 
 Important Note To Graduates
 
 
 
 <ul>
 <li>
 &ldquo;PDO reserves the right to respond or contact only those who meet the criteria and confirmed to attend an interview. If you do not receive a response within two months from Advertisement closing date, consider your application has been unsuccessful&rdquo;.
 </li>
 <li>
 Please ensure to include all the above-mentioned mandatory attachments with your application. Applications without the mandatory required attachments will not be considered.
 </li>
 <li>
 Please note that once you submit your application you declare that your application is complete, and you can not amend your application at later stage.
 
 
 </li>
 </ul>
 Main Responsibilities
 
 
 Successfully complete the Graduate Development Program (Shababuba program)
 
 
 
 Skills Required
 
 
 
 Other Job Details
</div>

Legal Shababuna Program (Four Years Contract)

BookTax Outsourcing

Black Swan Business Setup Services is a trusted consultancy specializing in company formation, government liaison, visa processing, and corporate support services in Oman. We are committed to delivering seamless, compliant, and client-focused solutions while maintaining the highest standards of professionalism and efficiency.As part of our growing team, we are looking for a dedicated Operations Executive who can support our day-to-day operations and contribute to delivering exceptional service to our clients.Job SummaryWe are seeking a motivated and detail-oriented Operations Executive to manage and support end-to-end business setup operations in Oman. The role involves coordination with government authorities, documentation handling, and ensuring smooth execution of business setup and compliance processes.This position is open to Omani nationals only (female candidates preferred).Key Responsibilities<ul><li>Handle end-to-end business setup processes, including company registration, license issuance, and amendments.</li><li>Coordinate with Oman government authorities such as MOCIIP, ROP, Municipality, and Chamber of Commerce.</li><li>Manage visa processing, labour cards, and immigration-related formalities.</li><li>Prepare, review, and submit all required documents and applications accurately and on time.</li><li>Liaise with clients, internal teams, and government offices to ensure smooth operations.</li><li>Track application status and provide regular updates to management and clients.</li><li>Ensure compliance with Oman laws and regulatory requirements.</li><li>Maintain organized records, trackers, and documentation.</li><li>Support license renewals, visa renewals, and other related services.</li></ul>Requirements &amp; Qualifications<ul><li>Omani national (mandatory)</li><li>Female candidates preferred</li><li>Bachelor&rsquo;s degree in Business Administration or a related field (preferred).</li><li>1&ndash;3 years of experience in business setup, PRO services, or operations (preferred).</li><li>Good understanding of Oman government procedures and compliance requirements.</li><li>Communication skills in English (Arabic is an added advantage).</li><li>Proficiency in MS Office and documentation handling.</li><li>Strong organizational, coordination, and time-management skills.</li></ul>Key Competencies<ul><li>Attention to detail</li><li>Client-focused mindset</li><li>Ability to multitask and meet deadlines</li><li>Professional communication and teamwork</li></ul>Benefits (as per company policy)<ul><li>Competitive salary</li><li>Government-mandated benefits</li><li>Career growth and learning opportunities .</li></ul>To apply share your cv at hr@blackswanbss.comJob Types: Full-time, PermanentPay: RO350.000 - RO400.000 per month

Operations Executive

ahlibank

<div>
 
 SUMMARY OF ROLE:
 
 
 Lead the bank's AI, Machine Learning, and data transformation initiatives to drive digital innovation, enhance customer experience, and monetize data assets. This role focuses on strategic oversight of data transformation, enabling the bank to harness the value of data for operational efficiency, customer engagement, and revenue generation, while adhering to governance frameworks and ethical standards.
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 AI/ML Strategy and Implementation:
 
 
 &bull; Support in developing and implementing a 3-year AI/ML strategy aligned with the bank's innovation and digital transformation goals.
 
 &bull; Identify and oversee AI/ML opportunities in customer-facing solutions, such as financial advisors, product matching, gamification, and conversational AI.
 
 &bull; Ensure AI solutions are scalable, secure, and aligned with the bank's innovation and ethical standards.
 
 
 
 AI solution delivery and lifecycle ownership
 
 
 &bull; Oversee end-to-end AI/ML solution lifecycle: discovery, data readiness, model development/selection, evaluation, deployment, monitoring, and continuous improvement.
 
 &bull; Ensure AI solutions are scalable, resilient, secure, and aligned with ethical and responsible AI principles.
 
 &bull; Define and enforce model governance practices (validation, performance thresholds, drift monitoring, versioning, retraining triggers, documentation).
 
 
 
 Data Transformation Oversight:
 
 
 &bull; Provide operational and strategic support to the direction for the bank&rsquo;s data transformation program, ensuring alignment with business goals.
 
 &bull; Oversee the transition to a data-driven culture, facilitating the integration of data into decision-making processes across all departments.
 
 &bull; Ensure robust data governance frameworks are in place, adhering to compliance, privacy, and security standards, particularly within the Omani regulatory context.
 
 &bull; Collaborate with the PMO, Transformation Office, and business units to ensure seamless execution of data-related initiatives.
 
 
 
 Data Monetization:
 
 
 &bull; Identify and capitalize on opportunities to monetize the bank&rsquo;s data assets through innovative solutions.
 
 &bull; Work with cross-functional teams to design and implement data products that generate fee income and enhance customer value.
 
 &bull; Explore partnerships and collaborations to leverage data for new revenue streams, ensuring the bank remains competitive in the market.
 
 
 
 Governance and Compliance:
 
 
 &bull; Lead the establishment of governance frameworks for AI and data programs, ensuring ethical and responsible use of technologies.
 
 &bull; Conduct periodic reviews of AI and data initiatives, addressing risks, privacy concerns, and compliance with local and international regulations.
 
 &bull; Balance innovation and stringent data privacy requirements, offering strategic solutions to potential conflicts.
 
 
 
 R&amp;D and Innovation:
 
 
 &bull; Stay informed about the latest trends in AI, ML, and data transformation, applying insights to the bank&rsquo;s strategy.
 
 &bull; Evaluate emerging technologies to assess their potential impact on the bank's data and AI landscape.
 
 &bull; Drive experimentation and pilots to test innovative AI and data monetization use cases.
 
 
 
 Team Leadership and Development:
 
 
 &bull; Mentor and upskill team members to foster expertise in AI, ML, and data transformation.
 
 &bull; Build a pipeline of talent to support the bank&rsquo;s long-term innovation and data goals.
 
 &bull; Promote a data-driven and innovation-focused culture within the organization
 
 
 
 
 Requirements
 
 
 &bull; Omani nationals only
 
 &bull; Bachelor&rsquo;s degree in AI, Data Science, Computer Science, Engineering, or a related field, with 5&ndash;8 years of experience in AI/ML and data roles, including 2+ years in a lead role.
 
 &bull; Proven delivery of production AI solutions, strong hands-on AI/ML or data engineering background, and experience leading cross-functional stakeholders, with familiarity in cloud or on-prem platforms (AWS, Azure, GCP), lakehouse architectures, Spark/SQL, containers, API integration, and working knowledge of LLMs, RAG, and vector databases.
 
 
 
 
 
 
 
</div>

AI/ML and Data Transformation Lead

Confidential

<div>
 
 
 Purpose of the Role:
 
 
 
 The Assistant Manager &ndash; HR Shared Services is responsible for overseeing accommodation management, government relations, and employee relations within Oman. This role ensures smooth operations in these key HR service areas while also supporting the HR Manager in various HR projects and initiatives.
 
 
 
 
 
 
 What You&rsquo;ll Own:
 
 
 
 1. Accommodation Management:
 
 
 &bull; Oversee and manage employee accommodation, ensuring compliance with company policies and local regulations.
 
 
 &bull; Coordinate with landlords, leasing agencies, and facility management teams for lease agreements, renewals, and maintenance.
 
 
 &bull; Ensure cost-effective and quality housing solutions for employees, managing budgets and vendor negotiations.
 
 
 &bull; Address employee concerns related to accommodation and take corrective actions when necessary.
 
 
 &bull; Conduct regular audits and inspections of company-provided accommodations to ensure safety and hygiene standards.
 
 
 2. Government Relations &amp; Compliance:
 
 
 &bull; Handle all matters related to labor laws, immigration, visas, work permits, and residency renewals for employees in Oman.
 
 
 &bull; Ensure timely processing of employment visas, renewals, and cancellations in coordination with relevant government authorities.
 
 
 &bull; Build and maintain strong relationships with government agencies (Ministry of Labor, Immigration, Municipality, etc.) to ensure compliance with local regulations.
 
 
 &bull; Stay updated on Omani labor laws and ensure company policies remain compliant with legal requirements.
 
 
 &bull; Support in resolving any legal issues related to employment, work permits, or residency concerns.
 
 
 3. Employee Relations &amp; HR Support:
 
 
 &bull; Act as the first point of contact for employee queries and grievances related to HR services.
 
 
 &bull; Ensure timely resolution of employee disputes, complaints, and workplace concerns, maintaining a positive work environment.
 
 
 &bull; Support HR investigations, disciplinary actions, and conflict resolution in collaboration with the HR Manager.
 
 
 &bull; Drive HR engagement initiatives, ensuring employees feel supported and valued..
 
 
 4. HR Projects &amp; Strategic Support:
 
 
 &bull; Support the HR Manager in executing HR projects, process improvements, and automation initiatives.
 
 
 &bull; Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement.
 
 
 &bull; Assist in the implementation of new HR policies and procedures, ensuring smooth adoption by employees.
 
 
 &bull; Collaborate with cross-functional teams on HR transformation projects aimed at improving efficiency and employee experience.
 
 
 5. Vendor &amp; Stakeholder Management:
 
 
 &bull; Manage relationships with external vendors, PROs, legal consultants, and government entities for HR-related services.
 
 
 &bull; Negotiate service contracts and ensure vendors meet service level agreements (SLAs).
 
 
 &bull; Coordinate with internal stakeholders to align HR Shared Services functions with business needs.
 
 
 
 
 
 
 Qualification, Experience &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Human Resources, or a related field
 </li>
 <li>
 4&ndash;5 years of experience in HR Administration, preferably within the Food &amp; Beverage industry
 </li>
 <li>
 Experience with Oracle HR systems is an advantage
 </li>
 <li>
 The position is open to Omani nationals only, in line with local employment regulations
 </li>
 </ul>
 
 
</div>

Assistant Manager HR Shared Services (Omanization Role)

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225 customer care representative omani nationals only jobs IN Warehouse Jobs In Lebanese Food Jobs In Muscat

Customer Care Representative - Omani Nationals only

Customer Care Representative - Omani Nationals only

Customer Service Officer - Omani Nationals

Legal Shababuna Program (Four Years Contract)

Operations Executive

AI/ML and Data Transformation Lead

Assistant Manager HR Shared Services (Omanization Role)