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customer care specialist

Sitters Child Care Services

We are seeking a dynamic and results-oriented Customer Care Service to join our team.Responsibilities:<ul><li>Manage large amounts of incoming phone calls.</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid, and complete information by using the right methods/tools.</li><li>Meet personal/customer service team sales targets and call handling quotas.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Keep records of customer interactions, process customer accounts, and file documents.</li><li>Follow communication procedures, guidelines, and policies.</li></ul>Requirements and Skills:<ul><li>Proven customer support experience or experience as a Client Service Representative.</li><li>Track record of over-achieving quota.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li><li>Excellent communication and presentation skills.</li></ul>Job Types: Full-time, PermanentPay: From AED3,000.00 per month

Customer Care Specialist

Tyche HR Consultancy

Specialist Physician &ndash; Pediatric Critical Care (PCCU)Abu Dhabi, United Arab EmiratesA leading government healthcare institution in Abu Dhabi is seeking to appoint a highly skilled Specialist Physician &ndash; Pediatric Critical Care (PCCU) to join its advanced Pediatric Critical Care Unit.This role offers the opportunity to manage critically ill pediatric patients within a state-of-the-art tertiary care setting, working alongside a multidisciplinary team dedicated to clinical excellence and patient safety.Key Responsibilities<ul><li>Provide specialist-level care in the Pediatric Critical Care Unit (PCCU)</li><li>Manage critically ill infants and children requiring advanced life support</li><li>Perform and supervise pediatric resuscitation and stabilization</li><li>Oversee ventilatory support, hemodynamic monitoring, and critical interventions</li><li>Collaborate closely with pediatric subspecialties and surgical teams</li><li>Participate in clinical governance, quality improvement, and safety initiatives</li><li>Support junior physicians and contribute to teaching activities</li></ul>Qualifications &amp; Requirements<ul><li>MBBS or equivalent medical degree</li><li>Specialty Certification / Fellowship in Pediatric Critical Care</li><li>Valid DOH License or DOH Exam Pass (Abu Dhabi)</li><li>Dataflow completed</li><li>Minimum 3+ years of experience in a tertiary Pediatric ICU/PCCU setting</li><li>Strong expertise in mechanical ventilation, sepsis management, and pediatric trauma care</li></ul>What We Offer<ul><li>Competitive tax-free government salary</li><li>Comprehensive benefits package</li><li>Modern, well-equipped critical care facilities</li><li>Supportive multidisciplinary environment</li><li>Ongoing professional development opportunities</li></ul>Application ProcessQualified candidates are invited to submit their updated CV to:alvin.sagubay@tychehr.com WhatsApp: +971 50 566 2169All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted directly by hospital leadership.Job Types: Full-time, Permanent

Specialist Physician – Pediatric Critical Care (PCCU)

NMC Health plc

<div>The role involves delivering professional, ethical, and high-quality clinical care, managing clinical risks, ensuring compliance with governance standards, and maintaining accurate medical records. It also emphasizes continuous professional development and maintaining integrity in providing ethical, responsible clinical services</div>
 <div><ul><li>Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner.
</li><li>Monitor and manage clinical risks associated with direct patient care.
</li><li>Ensure compliance with clinical governance and quality management standards.
</li><li>Maintain accurate medical records.
</li><li>Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others.
</li><li>Maintain integrity in professional services by executing clinical services in an ethical and responsible manner.
</li><li>Performs the professional duties of an internist in adherence to the Delineation of Privileges depending
</li><li>on the efficiency and skills of the particular individual.
</li><li>To perform his duties in the Cardiology outpatient clinic evaluating patients with cardiovascular disease.
</li><li>To provide care to In-patients admitted under his / her care.
</li><li>Provides on-call emergency coverage for Cardiology Emergencies
</li><li>Supports Continuous Quality Improvement. Develops and promotes appropriate standards of care.
</li><li>Maintains confidentiality regarding patient information and regarding administrative matters of a confidential nature.
</li><li>Evidences dependability in carrying out the commitments and obligations of the position.
</li><li>Demonstrates the ability to listen to others in promoting effective communication.
</li><li>Develops thorough understanding of policies and procedures of the hospital and demonstrates respect for them.
</li><li>Performs other duties as assigned by the Head of the Department.</li></ul></div>
 <div>At least 3 - 5 years&rsquo; post qualification experience at Specialist level (independent of country)
At least 1 year Specialist level experience from a Tier 1 country as specified by the UAE healthcare regulator.
Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.
Certification and registration in a speciality recognised by relevant UAE healthcare authority. Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)
Eligibility for relevant healthcare authority registration e.g. Membership from Royal College / Arab Board Certification / MS / DM / MPhil or an equivalent recognised by relevant healthcare authority in UAE</div>

Specialist - Cardiology

We&rsquo;re Hiring! Newborn Specialist &ndash; Abu DhabiWhat You&rsquo;ll Do:<ul><li>Provide personalized care for newborns, including feeding, bathing, and sleep routines </li><li>Monitor and support newborn health, safety, and development</li><li>Create a calm, nurturing environment for babies</li><li>Communicate effectively with parents about baby&rsquo;s needs and progress</li><li>Maintain accurate records and reports of daily activities</li></ul>What We&rsquo;re Looking For:<ul><li>Experience caring for newborns (0-12 months) in home or healthcare/educational settings</li><li>Patient, responsible, and highly attentive</li><li>Knowledge of newborn care, sleep, and feeding routines</li><li>Fluent in English with excellent communication skills</li><li>Certification in Newborn/Infant Care or Early Childhood Education (Preferred)</li><li>CPR &amp; First Aid Certification (Preferred)</li><li>Must be able to commute/relocate to Abu Dhabi</li></ul>Why Join Us:<ul><li>Supportive and collaborative work environment</li><li>Opportunities for professional growth &amp; specialized training</li><li>Make a meaningful impact in the lives of newborns and their families</li></ul>Job Types: Full-time, Permanent, Contract, FresherPay: From AED3,000.00 per month

Nurse Baby Sitter

Al Arabian Company

| Product Specialist (Abu Dhabi)Arabco Medical, a leading healthcare solutions provider operating across the UAE, Egypt, and Kenya, is expanding its UAE team. With a strong market presence and strategic partnerships with global manufacturers such as THD and Ezisurg, we are committed to delivering world-class medical technologies to healthcare institutions across the region.We are now seeking a highly motivated and skilled Product Specialist &ndash; Medical Equipment &amp; Pharmaceuticals to join our dynamic team.---Position: Product Specialist &ndash; Medical Equipment &amp; Pharmaceuticals (Abu Dhabi)Key ResponsibilitiesDetail and promote pharmaceutical products to physicians, pharmacists, and healthcare providersConduct scientific presentations and continuous medical educationBuild and maintain strong relationships with key prescribersExecute territory action plans and ensure proper product positioningPromote and support assigned medical devices across hospitals and clinicsProvide product demonstrations, in-service training, and clinical case supportBuild and maintain strong relationships with surgeons, nurses, and procurement teamsAchieve sales objectives and contribute to market growth strategiesMonitor competitor activities and provide market intelligenceEnsure high standards of customer service and post-sales support---Key RequirementsBachelor&rsquo;s degree in Pharmacy, Medicine, or a related healthcare fieldExperience in the medical devices or pharmaceutical industry is an advantageStrong preference for candidates with experience supporting general surgeons, colorectal specialists, or minimally invasive surgery teamsStrong presentation skills and the ability to support clinical cases confidentlyExcellent communication, negotiation, and interpersonal skillsAbility to develop strategic account plans and manage key accountsHigh level of professionalism and ability to work independentlyUAE residency and a valid UAE driving license are preferredArabic Speaking and Female is a must Willingness to travel within assigned territories and adapt to a fast-paced medical environment---Why Join Arabco Medical?Opportunity to work with innovative technologies and global manufacturersSupportive and growth-oriented work environmentAccess to continuous training and developmentBe part of a company shaping the future of surgical solutions in the regionJob Type: Full-time

Product Specialist (Abu Dhabi)

Kaptius

Job Title: Lead ITAM Implementer (HAM / SAM)Location: Abu Dhabi - Hybrid (remote with occasional travel) Employment Type: Permanent Compensation Guide: AED (tax free) - Dependent on ExperienceAbout KaptiusKaptius is a fast-growing ServiceNow Partner, delivering enterprise-scale digital transformation programmes across the Middle East. As our footprint in the UAE continues to expand, we are strengthening our IT Asset Management (ITAM) capability to support complex customer environments and long-term platform maturity.We are looking for a Lead ITAM Implementer with deep hands-on expertise across Hardware Asset Management (HAM) and Software Asset Management (SAM) to lead and deliver high-quality implementations for our customers.Role SummaryThe Lead ITAM Implementer is responsible for designing, implementing, and optimising ITAM solutions on the ServiceNow platform, with a strong focus on HAM and SAM. This role sits at the intersection of technical delivery, process design, and customer engagement.You will lead ITAM implementations end to end, act as a subject matter expert for asset lifecycle and compliance, and work closely with architects, developers, and customer stakeholders to ensure ITAM solutions deliver measurable business value.This is a senior, hands-on role suited to someone who enjoys owning outcomes, guiding others, and engaging directly with customers.Key Responsibilities<ul><li>Lead the end-to-end implementation of ServiceNow ITAM, including HAM and SAM Pro.</li><li>Design and configure asset lifecycle processes, including procurement, receiving, deployment, maintenance, optimisation, and disposal.</li><li>Implement and optimise software asset management capabilities, including entitlement management, reconciliation, compliance, and optimisation.</li><li>Configure and govern hardware asset models, lifecycle workflows, and asset normalisation.</li><li>Work closely with Discovery, CMDB, and ITOM teams to ensure accurate asset and configuration data.</li><li>Design and support integrations with procurement, finance, inventory, and vendor systems.</li><li>Act as ITAM design authority on projects, ensuring best practice and reuse of standard components.</li><li>Lead customer workshops and working sessions to define ITAM requirements, processes, and operating models.</li><li>Provide guidance and mentoring to developers, administrators, and junior ITAM consultants.</li><li>Support pre-sales activities, including solution design, estimation, and responding to ITAM-related requirements.</li><li>Identify opportunities to expand ITAM adoption across customers and feed these into delivery roadmaps.</li></ul>Experience Required<ul><li>Strong hands-on experience implementing ServiceNow ITAM, with deep expertise in HAM and SAM.</li><li>Proven track record delivering enterprise ITAM implementations, ideally in consulting or partner environments.</li><li>Practical experience with software licensing models, entitlement management, and compliance reporting.</li><li>Experience working with Discovery, CMDB, and integrations to support accurate asset data.</li><li>Comfortable engaging directly with customer stakeholders, including IT, procurement, finance, and asset managers.</li><li>Experience leading delivery streams or acting as a lead consultant on ITAM-focused engagements.</li><li>Familiarity with Agile delivery and ITIL-aligned service management practices.</li></ul>Skills &amp; Capabilities<ul><li>Deep understanding of ITAM processes and how they are implemented on the ServiceNow platform.</li><li>Strong configuration skills across HAM and SAM Pro, including workflows, rules, and reporting.</li><li>Solid understanding of CMDB data models, asset relationships, and discovery approaches.</li><li>Ability to design practical, scalable solutions that balance process, data quality, and automation.</li><li>Strong communication skills, able to explain ITAM concepts clearly to technical and non-technical stakeholders.</li><li>Confident workshop facilitator with a structured, consultative approach.</li><li>Collaborative mindset with a focus on quality, consistency, and customer value.</li></ul>CertificationsRequired / Strongly Preferred<ul><li>ServiceNow Certified System Administrator (CSA)</li><li>ServiceNow Certified Implementation Specialist &ndash; ITAM / HAM / SAM</li></ul>Nice to Have<ul><li>Additional ServiceNow CIS certifications (ITSM, ITOM)</li><li>ITIL certification</li><li>Vendor licensing certifications or ITAM-related training</li></ul>Why Join Kaptius<ul><li>Join a high-growth ServiceNow Partner building a strong ITAM capability in the UAE.</li><li>Work on complex, high-impact ITAM programmes with enterprise customers.</li><li>Opportunity to act as a go-to ITAM specialist and influence delivery standards.</li><li>Competitive, tax-free compensation aligned to specialist skill demand.</li><li>Long-term career growth within a growing Middle East practice.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Can you walk me through a full end-to-end ServiceNow ITAM implementation you&rsquo;ve personally led, specifically covering HAM and/or SAM Pro?</li><li>How have you configured and governed hardware asset lifecycle processes in ServiceNow (procurement through disposal)?</li><li>How have you ensured asset data accuracy between ITAM, CMDB, and Discovery?</li><li>Have you acted as ITAM design authority on a project? What decisions were you responsible for?</li></ul>

Lead ITAM Implementer

MEFITPRO

A premium performance and recovery club, combining high-performance training, recovery suites, and community under one roof. The front-of-house team plays a critical role in delivering a seamless, high-quality member experience every day.The RoleAs a Lead Client Specialist, you ll be the on-floor leader of our front-of-house team &mdash; setting the tone for service, professionalism, and member care. This is a hands-on leadership role focused on execution, team support, and consistency rather than office-based management. Youll work closely with coaches, facilities, and operations to ensure members feel welcomed, supported, and looked after from arrival to departure. This role offers a clear pathway into broader responsibility for the right person.Key Responsibilities<ul><li>Lead by example on the front desk and recovery floor, delivering premium service daily</li><li>Support, train, and guide Client Specialists to uphold service and brand standards</li><li>Oversee daily FOH operations, including:</li><li>Member check-in and support</li><li>Recovery suite scheduling and coordination</li><li>Basic sales and membership enquiries</li><li>Ensure smooth handoffs between FOH, coaching, and facilities teams</li><li>Support launches, events, and community activations</li><li>Maintain high standards of presentation, organisation, and member communication</li></ul>Requirements<ul><li>2+ years of supervisory experience in hospitality, fitness, or wellness</li><li>Strong customer service mindset with natural leadership presence</li><li>Excellent communication and organisation skills</li><li>Fluent in English (Arabic a plus)</li><li>Comfortable working early mornings, evenings, and weekends</li></ul>Preferred<ul><li>Experience in premium hospitality or boutique fitness environments</li><li>Basic sales or CRM system experience</li><li>First Aid certification (or willingness to complete training)</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (AED 5,500&ndash;6,000) plus performance incentives</li><li>Paid holiday and access to facilities</li><li>Progression opportunities as the business scales, based on performance and readiness</li><li>Complimentary staff membership, including access to training classes and facilities outside of scheduled working hours</li></ul>Job Type: Full-timePay: AED5,500.00 - AED6,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you Comfortable working rotating shifts/shifts by requirements such as in early mornings, evenings, and weekends?</li></ul>Experience:<ul><li>Gym, Sports, Wellness, Fitness: 3 years (Preferred)</li><li>supervisory experience in hospitality, fitness, or wellness: 2 years (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Head Receptionist

Explore 541+ Customer care specialist in Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi this March. Find roles across top companies and apply now to boost your career.