production support officer Jobs in Karachi

production support officer

client services manager

cloud technical specialist Jobs in Karachi

cloud technical specialist

customer service officer

customer service representative Jobs in Karachi

customer service representative

customer care specialist

Kuehne+Nagel

<div><div><div><h2 class="jobSectionHeader"><b>It's more than a job</b></h2></div><p>
With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.</p><div><div><div><div>
&lrm;</div><br>
</div><div><p>You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
How you create impact</b></h2><br>
</div><div><p>You will focus on developing + diversifying business in line with financial + volume targets. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:</p><ul><li>
To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring<br>
prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable<br>
customer deals.</li><li>
To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business<br>
Development teams, including pricing decisions.</li><li>
To monitor competition by gathering current marketplace information on pricing + products.</li><li>
To report customer feedback to the CCL team, supporting resolutions as required.</li><li>
To align with CCL colleagues when onboarding new customers.</li><li>
To maintain + update the most relevant customer information in internal systems.</li><li>
To regularly review customer portfolios with the CCL Managers + team.</li><li>
To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in<br>
close collaboration with the CCL.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What we would like you to bring</b></h2>
</div><div><ul><li>2+ years of field sales experience in sea logistics or sea logistics freight forwarding</li><li>
Understanding of freight forwarding product, processes, and solutions</li><li>
Ability to communicate effectively and present solutions to internal and external clients</li><li>
Customer-focused mindset and ability to build relationships</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2><br>
</div><div><p>There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.</p></div></div></div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2></div><p>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</p><p>
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.</p><p>
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</p></div></div><div></div>

Sea Logistics Sales Representative

Twenty 8 Twenty

<p>We are looking for a knowledgeable and proactive <b>Amazon Customer Support Specialist</b> to join our growing e-commerce team. The ideal candidate will have hands-on experience with <b>Amazon Seller Central</b>, and in-depth understanding of <b>account health management</b>, <b>complaint resolution</b>, and <b>appeal writing for suspensions</b>. You will play a critical role in maintaining our Amazon account's performance while ensuring excellent customer support.</p><p><b>Key Responsibilities:</b></p><ul><li>Monitor and manage <b>Amazon account health</b>, including ODR, A-to-Z claims, policy violations, and intellectual property complaints.</li><li>Draft and submit <b>appeals</b> for account suspensions, ASIN restrictions, and policy violations with well-structured Plans of Action (POAs).</li><li>Respond to and resolve <b>performance notifications</b>, <b>buyer complaints</b>, and <b>violation alerts</b> promptly.</li><li>Communicate with Amazon Seller Support, escalating unresolved issues when necessary.</li><li>Provide excellent <b>customer service</b> via buyer messages and cases, ensuring timely and professional responses.</li><li>Analyze performance metrics and trends to <b>prevent future violations</b> and improve seller metrics.</li><li>Collaborate with internal departments (operations, logistics, catalog) to ensure policy compliance and fulfillment accuracy.</li><li>Stay updated with <b>Amazon policies and compliance requirements</b> to reduce risks of suspension or deactivation.</li><li>Maintain accurate logs and documentation of issues and resolutions for future reference.</li></ul><p><b>Qualifications:</b></p><ul><li><b>Education:</b> Intermediate or Bachelor's degree preferred.</li><li><b>Experience:</b> Minimum 2&ndash;3 years of relevant experience in Amazon customer service and account health management.</li><li><b>Skills Required:</b></li><li><b>Strong knowledge of Amazon Seller Central</b>, performance dashboards, and support tools.</li><li>Experience in writing <b>effective appeals</b> and <b>Plan of Action (POA)</b> documents.</li><li>Fluent in <b>English</b> (written and spoken) with professional communication skills.</li><li>Problem-solving mindset and ability to work under pressure.</li><li>Detail-oriented with strong organizational and time management skills.</li><li>Knowledge of international e-commerce operations and customer expectations.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs65,000.00 per month</p><p>Work Location: In person</p>

Amazon Customer Support Specialist

ibex. Pakistan

<div>
 We are looking for some incredible people who can help us bring a change in the world of CX with their wit and customer-centric approach. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written communications and a positive attitude. This role requires you to be a keyboard whizz with intellect &ndash; the one who instantly comes up with solutions to deliver an outstanding customer experience.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   O Levels/Matriculation or above
  </li>
  <li>
   Excellent Written and Verbal English communication
  </li>
  <li>
   Must have at least 40 WPM
  </li>
  <li>
   Proficiency with MS Office (Particularly MS Excel and MS Word)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks Of Being An Ibexian
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical Insurance &amp; OPD
  </li>
  <li>
   Provident Fund with investment options
  </li>
  <li>
   Leave Encashment
  </li>
  <li>
   Annual leaves
  </li>
  <li>
   On job training
  </li>
  <li>
   Two days off in a week
  </li>
  <li>
   Ergonomic furniture and infrastructure
  </li>
  <li>
   Referral Rewards
  </li>
  <li>
   Annual Increment
  </li>
  <li>
   Conveyance facility
  </li>
  <li>
   Loan facility
  </li>
  <li>
   Employee Appreciation programs
   <br/>
   <br/>
  </li>
 </ul>
 The salary for this position will be up to Rs. 90,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist customers with their items purchased through the e-commerce website
  </li>
  <li>
   Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
  </li>
  <li>
   Maintain swift responses to customers through email and/or chat
  </li>
  <li>
   Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
  </li>
  <li>
   Document each customer query as well as the resulting solution
  </li>
  <li>
   Provide alternatives to products/items, which are not available on the e-commerce website
  </li>
  <li>
   Follow standard processes and procedures when it comes to providing resolutions
  </li>
  <li>
   Stay up to date with the latest updates on system information and process changes
  </li>
  <li>
   Able to deal with objections and handle customer pushbacks
  </li>
 </ul>
</div>


Customer Services Specialist

Hobnob Bakeries

<p><b>Location:</b> Korangi Industrial Area Karachi</p><p><b>Job Summary:</b></p><p>We are looking for a dedicated and customer-focused <b>Customer Service Representative</b> to join Hobnob. The ideal candidate will be responsible for handling customer interactions, resolving queries, managing complaints, and ensuring excellent customer experience across all channels.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle inbound and outbound customer calls/messages in a professional manner.</li><li>Respond promptly to customer inquiries regarding orders, products, and services.</li><li>Resolve complaints efficiently and escalate issues where necessary.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Coordinate with internal departments (Sales, Delivery, Operations) to ensure customer satisfaction.</li><li>Provide product knowledge and assist customers in making informed decisions.</li><li>Ensure compliance with company policies and standards in all customer dealings.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum Intermediate or above with relevant experience.</li><li>Proven work experience in customer service or a similar role.</li><li>Strong communication and interpersonal skills.</li><li>Problem-solving attitude with attention to detail.</li><li>Proficiency in MS Office and basic computer applications.</li><li>Ability to work in shifts, including weekends and evenings if required.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs35,000.00 per month</p><p>Application Question(s):</p><ul><li>Current Salary</li><li>Residential Address</li><li>Expected Salary</li></ul><p>Work Location: In person</p>

Customer Service Representative

Giftkarte Technologies (Pvt) Ltd

<p><b>Note: This position is specifically intended for female candidates.</b><br/>Responsibilities:<br/>&middot; Answering or making calls and respond to customer emails.<br/>&middot; Manage and resolve customer complaints and provide product/service information to customers.<br/>&middot; Professionally dealing with customer cases and using CRM to track cases to maximize customer satisfaction and retention.<br/>. Determining the quickest, most effective ways to answer a client&rsquo;s or customer&rsquo;s questions.<br/>&middot; Identify and escalate priority issues and route calls to appropriate resources.<br/>&middot; Follow up customer calls where necessary.<br/>. Working with a team of CSRs to find an appropriate solution.<br/>Requirement:<br/>&middot; Proficient in relevant computer applications such as MS office and CRM software.<br/>&middot; Knowledge of customer service practices and principles.<br/>&middot; Excellent data entry and typing skills.<br/>&middot; Adaptability and strong problem solving skills.<br/>&middot; Fluency in English/Urdu.<br/>Education: Minimum Graduate</p><p>Work experience:<br/>3-4 years of experience in the same field</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Service Specialist

SHED Foundation Hospital

<p>Responsibilities<br/>- Abides by the Medical Staff by laws, Code of Medical Ethics, Rules and Regulations of the Medical Staff and those specific to the department.<br/>- Provides the highest attainable standard of medical care for the patients for whom he/she is responsible.<br/>- Carries out full range of inpatient and outpatient clinical duties as assigned by the Consultant/Senior Specialist in Pediatric Emergency Medicine in accordance with individually approved clinical privileges.<br/>- Participates in the on-call duties as required by the department/ unit.<br/>- Participates in the improvement of quality of patient care (Total Quality Management Program, Quality Assessment Improvement Program) as applicable.<br/>- Instructs and guides when necessary junior medical staff in the overall care of patients, supervises their performance/work and contributes to the training and teaching activities in the department.<br/>- To report and discuss all unusual findings, complication or alterations in the management plan, with the Senior Specialist and Consultant.<br/>- Works towards completing his sub-specialty training in Pediatric Emergency Medicine.</p><p><b>Requirements</b></p><p>MCPS Training Comlete or equivalent in General Pediatrics or Emergency Medicine.<br/>- Specialized professional experience for a minimum of four (4) years in Pediatrics post Internship year.<br/>- One year experience in Pediatric Emergency Medicine<br/>- Ability to assume greater responsibility in matters of patient care.<br/>- Commitment to learning and training in pursuance of a career in his chosen specialty.<br/>- Ability to deal calmly, with tact and diplomacy to patient and staff alike.<br/>- Ability to work effectively in a multi- cultural environment.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Pediatric Medical Officer (Morning Shift)

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
Job Description Summary<br>
The primary function of the Data Conversion Specialist is to ensure Harris customers receive a world-class experience as they move through<br>
the software implementation process with our SmartFusion product.<br>
<br>
Our Professional Services team has an exciting opportunity for a driven individual, and we are looking for a Data Conversion Specialist that is passionate about providing implementation services for our customers. It is mission-critical for the Data Conversion specialist to be a leader and champion in interpreting business rules and data.<br>
<br>
This person will be an integral part of a motivated and collaborative team striving to guarantee our customers&rsquo; positive experience with us and our products. Excellent communication, time management, organizational skills, and flexibility is a must!<br>
<br>
In the key role of interpreting business rules and data, our customers will depend on your expertise to migrate data from various systems into the SmartFusion Solution. You will ensure that our products and services are delivered according to SmartFusion methodology.<br>
<br>
Reporting to the Manager of Professional Services, the Data Conversion Specialist role will support SmartFusion implementation customers located mainly throughout the south and southeast portion of the United States.<br>
<br>
What You Will Be Doing:<br>
Use various tools and processes to complete data migrations from other software packages and/or multiple data sources into Microsoft SQL Server in a timely and accurate manner<br>
<ul><li>Create complex T-SQL and Powershell scripts with limited assistance as needed to facilitate data migration</li><li>Reconcile migrated data to ensure conversion accuracy</li><li>Interpret requirements and define necessary system setups</li><li>Provide outstanding customer service and resolve customer issues throughout the implementation process</li><li>Work with cross-functional team members; including Project Managers, Product Owners, Quality Assurance, and Technical Support Analysts</li><li>Participate in data conversion and customer software installs as needed</li></ul><br>
What We Are Looking For:</div><div>
3+ years data migration/conversion experience working on multiple enterprise or software implementation projects</div><div>
concurrently<br>
<ul><li>Exceptional Microsoft SQL Server/T-SQL scripting skills</li><li>Good working knowledge of Windows Powershell, and other issue tracking software, such as JIRA and Team Support</li><li>Strong technical and communication skills, as well as ability to develop strong working relationships with internal and external stakeholders</li><li>Possess a deep understanding of all activities associated with software system implementations</li><li>Capacity to maintain a calm demeanor in challenging situations</li><li>Excellent writing, editing, interpersonal, and communication skills</li><li>Willingness to travel for customer meetings (0%)</li></ul></div><div></div><div>
Work Hours:</div><div>
6 PM to 2 AM (Pakistan Time)</div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Data Conversion Specialist

Explore 599+ Customer care specialist in Karachi this September. Find roles across top companies and apply now to boost your career.