accounts officer

customer support representative Jobs in Karachi

customer support representative

account officer

customer service representative Jobs in Karachi

customer service representative

front desk officer

customer service officer

Shahenshah Accountants & Consultants

Job DescriptionWe are looking for a confident, well-spoken, and professional Client Support Officer to manage communication between clients and our company. The ideal candidate should be skilled in handling client inquiries, coordinating documentation, and ensuring a smooth and positive client experience throughout the business setup process in the UAE. This role requires someone who is organized, proactive, and capable of managing multiple tasks in a fast-paced environment while maintaining high-quality service standards.Requirements<ul><li>Age: 30 &ndash; 35 years</li><li>Education: O/A Levels with a minimum Bachelor&rsquo;s degree (required)</li><li>Experience: Minimum 2 years of experience in Public Relations, Client Relations, or Communication roles</li><li>Industry Preference: Candidates with experience in UAE-based firms, BPO industry, or UK/USA-based organizations will be preferred</li><li>Additional Advantage: Call center experience will be considered a strong plus</li></ul>Key Responsibilities<ul><li>Handle all incoming client inquiries related to UAE business setup and government services.</li><li>Provide guidance and support to clients regarding:</li><li>Company formation</li><li>Tax registration</li><li>Visa processing</li><li>Bank account opening</li><li>Legal documentation and compliance</li><li>Prepare, review, and submit required documentation through relevant government portals.</li><li>Maintain professional, accurate, and timely communication with clients throughout the service cycle.</li><li>Stay updated on UAE business regulations, Freezone policies, immigration laws, and compliance requirements.</li><li>Maintain confidentiality, accuracy, and efficiency in all documentation and client communications.</li><li>Coordinate with internal teams to ensure smooth onboarding and timely service delivery.</li></ul>Skills Required<ul><li>Strong verbal and written communication skills</li><li>Excellent interpersonal and client-handling abilities</li><li>Professional appearance and conduct</li><li>Strong organizational and multitasking capabilities</li><li>Ability to work efficiently in a fast-paced, performance-driven environment</li></ul>Job Type: Full-timeWork Location: In person

Client Support Officer

Emirates

<div>
 
 Job Purpose
 
 
 
 Join
 
 Emirates
 
 , one of the world&rsquo;s most admired airlines, renowned for its premium service and global network. As part of our Commercial and Customer Service team, you will represent a brand that connects millions of customers across continents while upholding the highest levels of professionalism, service quality, and operational excellence.
 
 
 The Customer Sales &amp; Service Agent is responsible for delivering the highest standard of customer service by assisting travellers with their booking needs, issuing tickets, offering the best fare options, and supporting customers throughout their journey planning. The role contributes directly to individual, station, and overall network commercial objectives.
 
 
 In this role, you will assist customers with reservations, ticket issuance and travel guidance, ensuring accuracy and adherence to airline rules. You will promote Emirates products including Skywards, Dubai Stopovers, hotels, and upgraded fares to enhance revenue. You will guide customers on visa, health and check-in requirements while staying updated on company products and policies. In retail office environments, you will maintain promotional material displays, support travel agents with special bookings, complete ticketing formalities, manage end-of-day sales support, and handle complex queries such as medical or special service cases.
 
 
 Qualification
 
 
 andidates must have at least a
 
 GCSE/O-Level
 
 or equivalent qualification, along with
 
 2+ years of experience
 
 in a contact centre, airline, travel agency, or reservations office&mdash;or a relevant Travel &amp; Tourism qualification. Strong PC skills (Word, Excel, email), excellent communication, customer service and sales capabilities are essential. Knowledge of additional languages is an advantage, depending on the market
 
 
 If you meet the above criteria and are ready to contribute to a high-performing team within one of the world&rsquo;s leading airlines, we encourage you to apply. Take the next step in your career journey with Emirates and be part of a brand that sets industry standards.
 
 
 Salary &amp; benefits
 
 
 Emirates offers a competitive and market-aligned salary package based on experience
 
 
 Employees enjoy comprehensive medical coverage, annual leave entitlements, concessional travel benefits, professional development opportunities, and long-term career growth within one of the world&rsquo;s most respected airline brands.
</div>

CUSTOMER SALES & SERVICE AGENT - KARACHI

Chalo Pakistan Tours Pvt Ltd.

CHALO PAKISTAN TOURS (PVT.) LTDWe&rsquo;re Hiring: Ticketing Officer - International &amp; Domestic Job Description: Chalo Pakistan Tours (Pvt.) Ltd is seeking a skilled and customer-focused Ticketing Officer to join our team. The ideal candidate will be responsible for handling airline reservations, issuing tickets, managing fare quotations, and providing accurate travel-related information to customers. This role requires efficiency, attention to detail, and a strong commitment to customer satisfaction.Key Responsibilities:<ul><li>Handle airline reservations, ticket issuance, re-issuance, and cancellations</li><li>Provide accurate fare quotations and travel options</li><li>Manage refunds, date changes, and ticket modifications</li><li>Coordinate with airlines and travel partners</li><li>Maintain accurate records and documentation</li><li>Deliver excellent customer service</li></ul>Requirements:<ul><li>Minimum 3 to 5 years of professional work experience in the role of &ldquo;Ticketing Officer/ Consultant.</li><li>Minimum Bachelor&rsquo;s degree</li><li>Knowledge of GDS systems (Amadeus/Sabre/Galileo preferred)</li><li>Strong communication and customer service skills</li><li>Ability to work efficiently under pressure</li><li>Proficiency in MS Office including Microsoft Outlook, Word and Excel</li></ul>Location: DHA Phase 6 - Karachi Job Type: Full-timeJob Type: Full-timePay: Rs65,000.00 - Rs85,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Ticketing : 3 years (Required)</li></ul>Language:<ul><li>English &amp; Urdu (Required)</li></ul>Work Location: In person

Ticketing Officer - International & Domestic Airline

Texitech

<ul><li>Entertaining technical Complaints of Customers and Employees.</li><li>Generate ticketing number of complaint and assigned it to relevant support engineer.</li><li>Respond to technical queries via email, online chats, over the phone, or in person.</li><li>Follow up with customers to ensure satisfactory service.</li><li>Working with support engineers to ensure customer support with superior service.</li></ul>Qualification: Inter/BCOM/Diploma in ITExperience: 1 year of relevant experienceJob Type: Full-timeWork Location: In person

IT Service Desk Officer

RECH INTERNATIONAL

Front Desk Officer (Females Only)Location: PECHS Block 6, Karachi Job Type: Full-time Salary: PKR 30,000 &ndash; 35,000 per monthJob SummaryWe are looking for a professional and customer-oriented Front Desk Officer to manage front desk operations and assist with daily administrative tasks. Candidates living near PECHS / Mehmoodabad will be preferred.Responsibilities<ul><li>Greet visitors, manage walk-ins, and handle incoming phone calls</li><li>Handle courier management and maintain related logs/records</li><li>Prepare and send quotations as required</li><li>Print invoices and delivery challans</li><li>Maintain front office filing and documentation</li><li>Provide general administrative and clerical support</li></ul>Requirements<ul><li>Intermediate or Graduate</li><li>Minimum 1 year of experience as a Front Desk Officer/Receptionist</li><li>Strong communication and customer service skills</li><li>Proficient in MS Excel and basic computer operations</li><li>Presentable, organized, punctual, and able to multitask</li></ul>Candidates who live near will be preferred.How to ApplyPlease send your CV to careers@rech.com.pk and mention &quot;Front Desk Officer&quot; in the subject line.Job Type: Full-timeWork Location: In person

Front Desk Officer - Read the description before applying

RPK Critter Care & Animal Hospital, DHA Karachi

About RPK Critter Care &amp; Animal Hospital:RPK Critter Care &amp; Animal Hospital is a leading establishment dedicated to providing exceptional care and medical services for pets and animals. Our hospital offers a comprehensive range of veterinary services, ensuring the health and well-being of our furry patients.Job Description:We are seeking a personable, organized, and customer-focused Front Desk Officer to join our team. The Front Desk Officer will be the first point of contact for our clients, ensuring a welcoming and efficient experience while managing administrative tasks to support the smooth operation of the hospital.Responsibilities:- Greet clients and visitors with a friendly and welcoming demeanor.- Manage incoming calls, emails, and inquiries, directing them to the appropriate staff members.- Schedule appointments and manage the hospital's calendar efficiently.- Maintain patient records, ensuring accuracy and confidentiality.- Handle billing and process payments accurately.- Provide information and assistance to clients regarding hospital services, procedures, and general inquiries.- Assist in administrative tasks, including filing, data entry, and inventory management.Requirements:- Bachelors / Intermediate or equivalent; additional certification in customer service is a plus.- Proven experience in a customer service or administrative role.- Excellent communication and interpersonal skills.- Proficiency in using office software and ability to learn new software systems.- Strong organizational skills and attention to detail.- Ability to multitask and work effectively in a fast-paced environment.- Compassion and empathy for both animals and their owners.Benefits:- Competitive compensation- Opportunity for growth within the company- Supportive and friendly work environment- Contribution to the well-being of animalsHow to Apply:Please submit your resume and cover letter to hr@rpkccah.comJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Front Desk Officer

Soft soul International

Responsibilities and Duties:&middot; Operations Responsibilities:<ul><li>Oversee the overall management and operations of the parking facility.</li><li>Supervise parking staff/operators and ensure compliance with SOPs and parking regulations.</li><li>Ensure a high level of customer service and satisfaction.</li><li>Manage the proper functioning of all parking equipment.</li><li>Ensure the Parking Management System/Software is continuously operational.</li><li>Deploy parking attendants and security staff as per operational and situational needs.</li><li>Verify that all team members report on time according to the duty roster.</li><li>Conduct pre-shift huddles and assign responsibilities to operational staff.</li><li>Ensure daily cleaning routines are completed and equipment is checked before operations begin.</li><li>Monitor and manage traffic flow to prevent congestion in and around the parking lot.</li><li>Respond to incidents or events in the parking area according to SOPs.</li><li>Oversee proper shift handover/takeover procedures at the start and end of each shift.</li><li>Perform cash reconciliation and handover procedures as per SOPs at the end of shifts.</li><li>Monitor parking lot occupancy levels to ensure efficient and smooth operations.</li></ul>Maintenance Responsibilities:<ul><li>Identify and resolve operational issues across civil, electrical, communication, hardware, and software areas to ensure uninterrupted operations.</li><li>Report equipment malfunctions or software issues in line with provided guidelines, SOPs, and based on severity level.</li><li>Regularly inspect the parking lot for required repairs and escalate issues to the Maintenance Lead for timely rectification.</li><li>Coordinate with the technical team to carry out maintenance and repair tasks with minimal operational downtime.</li><li>Conduct rigorous follow-up with the Maintenance Team to ensure immediate fault resolution and prompt restoration of site operations.Enforcement Liaise with Traffic Police/ Special Police Officer(s) to enforce the defined parking regulations. Report any violation (such as parking in &ldquo;No Parking Zone&rdquo;) to the Traffic Police/ Special Police Officer(s) for timely action and imposition of penalties and fines. Page 3 of 4 Ensure that the parking rules are followed within the vicinity of the parking lot and fines to be imposed as per KMC parking rules in case of any violation within the premises of the parking lot.</li></ul>Customer Care Responsibilities:<ul><li>Manage on-site customer inquiries, complaints, and feedback in a professional manner.</li><li>Resolve customer service issues promptly and effectively.</li><li>Record all customer feedback formally and escalate to management for service improvement.</li></ul>Stakeholder Management:<ul><li>Communicate professionally with clients, contractors, local authorities, and other relevant stakeholders to ensure smooth operations.</li></ul>Reporting Responsibilities:<ul><li>Ensure all equipment and systems function as required; report and follow up on any issues to minimize operational disruptions.</li><li>Report operational progress, delays, or issues to management in a timely manner.</li><li>Submit incident reports in accordance with provided SOPs and guidelines.</li><li>Prepare and submit revenue collection reports at the end of each shift.</li><li>Maintain and submit daily attendance records for parking staff/SPOs at the beginning of each shift as per company procedures.</li></ul>Experience Required:1&ndash;2 years of experience in a similar role within facility operations, parking management, customer service, or security. Ability to read and communicate effectively in Urdu; basic English comprehension is desirable.Job Type: Full-timeWork Location: In person

KMC Parking Supervisor

Explore 1007+ Customer service officer in Karachi this January. Find roles across top companies and apply now to boost your career.