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business development officer Jobs in Karachi

business development officer

customer support executive Jobs in Karachi

customer support executive

customer service officer

Avery Dennison

<div>Company Description 
About Avery Dennison 
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com. 
Job Description 
YOUR RESPONSIBILITIES WILL INCLUDE:<ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul> 

Qualifications 
The Customer Services Officer will have experience as a customer relations professional, working across business and geographical boundaries for a publicly traded company. Background/experience in customer relations is a plus. He/she must be able to meet the following criteria:<ul><li>
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul> 

Additional Information 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Senior Customer Service Officer

THE EDUCATORS K.A.E.C.H.S Campus

THE EDUCATORS K.A.E.C.H.S Campus is looking for a FRONT DESK OFFICER for its K.A.E.C.H.S PRE-CAMPUS.We strongly encourage applications from candidates residing in school's vicinity [K.A.E.C.H.S., Mehmoodabad, Manzoor Colony, or PECHS block 6] (Please specify your current residing area of residence in the CV ) to ensure a convenient commute.This is a dynamic and crucial role that requires excellent communication and customer service skills. As a Front Desk Officer, you will play a vital role in creating a positive and welcoming environment for everyone who interacts with our school.REQUIREMENTS:Bachelor's / IntermediateConfident and interactive personality.Organized personality.Freshers or Experienced candidates, both are encouraged to apply.Submit your cv at 03100000082Note: Only shortlisted candidates will be called for interviewsJob Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

FEMALE FRONT DESK OFFICER - K.A.E.C.H.S. CAMPUS

Scaleup Connect

Customer Outreach Officer<ul><li>Company: Scaleup Connect</li><li>Location: On-site &ndash; Shayan Iconic Tower, Karachi</li><li>Working Hours: 9:00 AM &ndash; 6:00 PM, Monday to Friday</li><li>Job Type: Full-Time</li></ul>Job Overview Scaleup Connect is looking for a highly motivated and dynamic Customer Outreach Officer to drive business growth through strategic outreach and relationship-building with companies that are in need of recruitment services.The role will primarily focus on initiating contact, nurturing relationships, and generating appointments with key decision-makers to support the efforts of the Business Development team in converting prospects into long-term clients.This position is perfect for someone who enjoys networking, engaging with businesses, and building lasting connections.Key ResponsibilitiesProspect Identification &amp; Lead Research<ul><li>Identify companies actively hiring or expanding their teams</li><li>Use LinkedIn, job portals, and business directories to research potential clients</li><li>Develop and maintain an organized database of leads and potential clients</li></ul>Outbound Client Outreach<ul><li>Initiate cold calls to introduce Scaleup Connect&rsquo;s recruitment services to prospective clients</li><li>Reach out to key decision-makers via LinkedIn, email, and WhatsApp</li><li>Articulate the value and benefits of Scaleup Connect&rsquo;s recruitment solutions</li></ul>Appointment Scheduling &amp; Coordination<ul><li>Qualify leads based on hiring needs and business requirements</li><li>Schedule discovery meetings between qualified prospects and the Business Development Officer</li><li>Ensure that prospects are clear on the purpose and value of scheduled meetings</li></ul>CRM &amp; Lead Tracking<ul><li>Maintain accurate records of outreach activity, meetings, and follow-ups in CRM or internal tracking systems</li><li>Regularly update lead status and track progress toward outreach goals</li></ul>Follow-Up &amp; Relationship Building<ul><li>Perform follow-up calls and messages to improve engagement and meeting attendance</li><li>Reconnect with interested prospects who have not yet scheduled meetings</li><li>Build and strengthen relationships with potential clients to increase conversion opportunities</li></ul>Required Skills<ul><li>Strong verbal and written communication skills</li><li>Confidence in conducting cold calls and initiating outreach efforts</li><li>Ability to build and maintain professional relationships with prospective clients</li><li>Excellent organizational and time management abilities</li><li>Familiarity with LinkedIn and other professional networking platforms</li><li>Basic knowledge of CRM tools or sales tracking systems</li></ul>Preferred Experience<ul><li>Experience in telemarketing, lead generation, or appointment setting</li><li>Previous exposure to the recruitment or HR services industry</li><li>Familiarity with LinkedIn prospecting and outbound sales campaigns</li></ul>SalaryPKR 40,000 per month + Performance-Based CommissionPay: Up to Rs40,000.00 per monthWork Location: In person

Customer Outreach Officer

Shahenshah Accountants & Consultants

Job description:Company Overview and Job SummaryShahenshah Accountants &amp; Consultants (SAC), a consulting firm, focused on providing a comprehensive set of services in business setup, taxation, accounting, audit, compliance to the clients of UAE-based firms. SAC has established a proven record and entrusted itself before UAE based firms through its exceptional services.We are looking for a competent and experienced Public Relationship Officer to manage client coordination, government documentation, handle tax matters and compliance-related matters in the UAE. This job offers excellent opportunity to a suitable candidate to join a fastest growing UAE-focused firm while working from home country i.e. Pakistan.Key Job ResponsibilitiesUAE Business Setup &amp; PRO Services<ul><li>Coordinate company formation (Mainland, Free Zone, Offshore)</li><li>Handle trade license issuance, renewal, and amendments,</li><li>Handle tenancy renewals and tenancy attestation.</li></ul>Visa &amp; Immigration Services<ul><li>Process VISAs (employee, investor, partner, family), residency permits, labor cards, and manage onboarding/offboarding processes.</li><li>Coordinate Emirates ID, medical tests, biometrics, and visa stamping</li><li>Liaise with Free Zone authorities</li></ul>Taxation &amp; Compliance<ul><li>Assist and coordinate VAT registration, VAT filing, and VAT deregistration</li><li>Support Corporate Tax registration and Corporate Tax return filing</li><li>Ensure compliance with FTA regulations and UAE tax laws</li></ul>Client Handling &amp; Coordination<ul><li>Act as the main point of contact with clients.</li><li>Handle client inquiries related to UAE business setup, visa &amp; immigration, taxation compliance etc.</li><li>Ensure timely updates and professional communication via email, calls, and messages with the clients and internal departments.</li></ul>Internal Coordination<ul><li>Coordinate with accounts, tax, and operations teams for smooth service delivery</li><li>Maintain SOPs and compliance checklists/deadlines.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree (Business, Commerce, or related field preferred)</li><li>2&ndash;4 years of experience as a PRO or Client Relationship Officer or VAT Specialist.</li><li>Preference will be given to candidates having:</li><li>Hands-on knowledge of VAT filing and Corporate Tax processes</li><li>Experience with UAE portals (FTA &amp; Free Zones) is preferred</li><li>Proven PRO experience in the UAE.</li></ul>Skills Required:<ul><li>Excellent verbal and written communication skills. No exception.</li><li>Strong client-handling and coordination abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Strong organizational and documentation skills</li><li>Attention to details</li><li>Professional appearance and conduct</li></ul>Job Type &amp; Location<ul><li>Job Type: Full-time</li><li>Work Location: On-site in Pakistan</li></ul>What to Expect from SAC<ul><li>Competitive Package including perks and benefits</li><li>Relevant on-job training shall be provided</li><li>Excellent working environment</li><li>Fast-paced career growth opportunities to performing candidates</li></ul>Job Type: Full-timeWork Location: In personPay: Rs60,000.00 - Rs70,000.00 per hourApplication Question(s):<ul><li>Are You Married? We hire only marrieds for this position.</li></ul>Experience:<ul><li>2year: 1 year (Required)</li></ul>Language:<ul><li>Do you speak English? (Required)</li></ul>Work Location: In person

Client Support officer

Ecolab

<div>
 Want to build a brighter, bolder future and cultivate your career?
 
 Join Ecolab&rsquo;s team and help create a world in which we all thrive.
 
 
 
 Ecolab is seeking a
 
 Customer Service Agent
 
 to join our team in Karachi. As a Customer Service Agent, you&rsquo;ll handle customer inquiries, support multiple divisions, and use your expertise to ensure every interaction reflects Ecolab&rsquo;s commitment to service excellence.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Respond to 80&ndash;120 inbound calls daily from sales management, corporate account managers, field sales, and customers
 </li>
 <li>
 Provide support across multiple divisions and business units
 </li>
 <li>
 Maintain and update customer data in Order Entry, Order Processing, and CAS systems
 </li>
 <li>
 Communicate with customers, sales, and marketing to clarify programs, pricing, billing, and delivery questions
 </li>
 <li>
 Authorize returns, waive fees, or adjust pricing within established guidelines to ensure customer satisfaction
 </li>
 <li>
 Escalate complex issues to appropriate internal teams and help determine message urgency
 </li>
 <li>
 Collaborate cross-functionally to ensure customer needs are met efficiently and effectively
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree must require
 </li>
 <li>
 One year of supply chain. customer service, sales, or administrative experience
 </li>
 <li>
 Experience using Microsoft Office Suite software (Excel, Word, Access, and Outlook
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Experience using customer service software
 </li>
 <li>
 Strong oral and written communication skills
 </li>
 <li>
 Experience working independently in a multi-division, fast-paced environment
 </li>
 <li>
 Experience with Microsoft Office Suite software (Excel, Work, Access, and Outlook)
 </li>
 <li>
 Experience resolving problems independently and acting in a timely manner
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Excellent organizational and time management skills
 </li>
 <li>
 Experience making sounds decisions, with customer and business interests in mind
 </li>
 <li>
 Fluent in English
 
 
 </li>
 </ul>
 
 About Ecolab
 
 
 
 At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
 
 
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Customer Service Agent

<div><div>Want to build a brighter, bolder future and cultivate your career? Join Ecolab&rsquo;s team and help create a world in which we all thrive.</div><div> 
Ecolab is seeking a Customer Service Agent to join our team in Karachi. As a Customer Service Agent, you&rsquo;ll handle customer inquiries, support multiple divisions, and use your expertise to ensure every interaction reflects Ecolab&rsquo;s commitment to service excellence.
How You&rsquo;ll Make an Impact:<ul><li>
Respond to 80&ndash;120 inbound calls daily from sales management, corporate account managers, field sales, and customers</li><li>
Provide support across multiple divisions and business units</li><li>
Maintain and update customer data in Order Entry, Order Processing, and CAS systems</li><li>
Communicate with customers, sales, and marketing to clarify programs, pricing, billing, and delivery questions</li><li>
Authorize returns, waive fees, or adjust pricing within established guidelines to ensure customer satisfaction</li><li>
Escalate complex issues to appropriate internal teams and help determine message urgency</li><li>
Collaborate cross-functionally to ensure customer needs are met efficiently and effectively</li></ul>
Minimum Qualifications:<ul><li>
Bachelor's Degree must require</li><li>
One year of supply chain. customer service, sales, or administrative experience</li><li>
Experience using Microsoft Office Suite software (Excel, Word, Access, and Outlook</li></ul>
Preferred Qualifications:<ul><li>
Bachelor&rsquo;s degree</li><li>
Experience using customer service software</li><li>
Strong oral and written communication skills</li><li>
Experience working independently in a multi-division, fast-paced environment</li><li>
Experience with Microsoft Office Suite software (Excel, Work, Access, and Outlook)</li><li>
Experience resolving problems independently and acting in a timely manner</li><li>
Attention to detail</li><li>
Excellent organizational and time management skills</li><li>
Experience making sounds decisions, with customer and business interests in mind</li><li>
Fluent in English</li></ul>
About Ecolab:
At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.</div> 
Nuestro compromiso con una cultura de inclusi&oacute;n y pertenencia 
Ecolab est&aacute; comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoci&oacute;n de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempe&ntilde;o laboral, en todos los aspectos relacionados con el empleo, la compensaci&oacute;n, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminar&aacute; a ninguna persona colaboradora ni postulante por motivos de raza, religi&oacute;n, color, credo, nacionalidad, estado de ciudadan&iacute;a, sexo, orientaci&oacute;n sexual, identidad y expresi&oacute;n de g&eacute;nero, informaci&oacute;n gen&eacute;tica, estado civil, edad o discapacidad.</div>

The Content House

<ul><li>Respond to customer inquiries and complaints professionally via Whatsapp.</li><li>Maintain a high level of product/service knowledge to provide accurate information.</li><li>Log and track customer interactions in the CRM system.</li><li>Resolve issues efficiently or escalate complex cases to the relevant department.</li><li>Follow up with customers to ensure complete satisfaction.</li><li>Assist with basic administrative tasks such as data entry and filing.</li><li>Work collaboratively with the sales and operations teams to improve customer experience.</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Officer (Female)

Explore 807+ Customer service officer in Karachi this May. Find roles across top companies and apply now to boost your career.

807 customer service officer jobs In Karachi

Senior Customer Service Officer

FEMALE FRONT DESK OFFICER - K.A.E.C.H.S. CAMPUS

Customer Outreach Officer

Client Support officer

Customer Service Agent

Customer Service Agent

Customer Support Officer (Female)