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customer care representative

customer care specialist, operations Jobs in House Jobs In House Jobs In House Jobs In Istanbul

customer care specialist, operations

customer collaboration specialist Jobs in House Jobs In House Jobs In House Jobs In Istanbul

customer collaboration specialist

customer care specialist operations

L'Oréal

<div>
 The world leader in beauty, present in 150 countries on five continents! Our 36 international brands include L&rsquo;Or&eacute;al Paris, Kiehl&rsquo;s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beaut&eacute;, Ralph Lauren, Maybelline New York, K&eacute;rastase, Biotherm, Lanc&ocirc;me, NYX PMU, L&rsquo;Or&eacute;al Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.
 
 
 For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to one business: beauty. We strive to be the 1st beauty-tech company all around the world! Beauty is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to create the beauty that moves the world!
 
 
 If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our Operations/Supply Chain Team!
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Accountable for end to end order processing, ensuring data integrity and seamless transfer of all customer orders into SAP via Idoc and integration system controls.
 </li>
 <li>
 Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach
 </li>
 <li>
 Develop Colaboration projects with clients (Data exchanges, flow optimization,Service Rate, KPI&rsquo;s, OSA, stock in trade etc.)
 </li>
 <li>
 Manage system incidents (SAP and domestic tools) and continuously seek opportunities to improve and optimize OTC process,driving new initiatives and implementing improvement projects.
 </li>
 <li>
 Identify customer needs and define related strategy with Customer Care Manager and sales team
 </li>
 <li>
 Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution
 </li>
 <li>
 Oversee the delivery process post-order execution, coordinating with internal teams to anticipate and resolve any potential delays to secure on time delivery.
 </li>
 <li>
 Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment
 </li>
 <li>
 Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions
 </li>
 <li>
 Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service
 
 
 </li>
 </ul>
 
 Do You Have What It Takes
 
 
 
 <ul>
 <li>
 University degree and excellent communication skills in English,
 </li>
 <li>
 Minimum 1 years of experience in customer service and/or logistics,
 </li>
 <li>
 Consumer oriented spirit with service as a priority in order to establish a personalized relationship with the client, and optimize the service level
 
 
 </li>
 </ul>
 
 What Could L&rsquo;or&eacute;al Offer You
 
 
 
 <ul>
 <li>
 The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way
 </li>
 <li>
 Work with some of the biggest brands and experts in the business, and the most passionate people
 </li>
 <li>
 A diverse environment
 </li>
 <li>
 Opportunity to be at the center of digital transformation
 </li>
 <li>
 World class training and development
 
 
 </li>
 </ul>
 
 #WEARELOREAL
 
</div>

Customer Care Specialist, Operations

ING Türkiye

<div>
 
 
 At ING we encourage you to `Do Your Thing
 
 ` to do more of what you love. We&rsquo;re on a journey that&rsquo;s centered around our customers, powered by technology and digital environment, driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We&rsquo;re proud of that!
 
 
 
 
 
 In ING, creating superior customer is one of our strategic priorities. We constantly hear voice of customer, look through customer&rsquo;s eyes and focus on customer needs to provide differentiating customer experience
 
 
 
 
 
 We want you to discover and develop yourself while developing others, be creative, be successful, excel at your career life, work agile so new ideas come to life faster! Interested?
 
 
 
 
 
 Join our Technology team as Senior Specialist and discover the life at ING.
 
 
 
 
 
 This role will be responsible for our IT team&rsquo; operations and continuous improvement in technology and process with ensuring a 24/7 effective detection and incident response capabilities.
 
 
 
 
 
 
 System Operations Senior Specialist (24/7 shifts)
 
 
 
 
 
 
 
 
 
 
 
 
 
 If you think you may take charge of the following responsibilities
 
 ;
 
 <ul>
 <li>
 Manage bank end-of-day processes with automation tools
 </li>
 <li>
 Architectural design, plan, configure, job scheduling, on automation tools.
 </li>
 <li>
 To run, monitor, report and document the planned intraday &amp; end-of-day batch &amp; automation works using the Automic system in line with requests and procedures,
 </li>
 <li>
 Monitoring all processes 24/7
 </li>
 <li>
 To monitor information technology systems and data centers by using monitoring and management systems, to ensure coordination and solution of the problem by reaching the relevant people in case of problems,
 </li>
 <li>
 To perform backup operations and physical cartridge management.
 </li>
 </ul>
 
 
 
 
 
 If you think you have most of the following qualifications;
 
 
 <ul>
 <li>
 Bachelors degree in computer, electronics engineering or relevant fields
 </li>
 <li>
 2+ years of IT Operation experience and Operations skills
 </li>
 <li>
 Proven experience on automation implementations (design, migrate, implement, operate)
 </li>
 <li>
 Proficient in using office programs
 </li>
 <li>
 Good understanding of Incident Response methodologies
 </li>
 <li>
 Good verbal and written English communication skills. We actively communicate with our global peers and managers.
 </li>
 <li>
 Passionate for automation technology and trends.
 </li>
 <li>
 Motivated self-starter with strong problem solving, pro-active and analytical skills.
 </li>
 <li>
 Knowledge on Automic is preferable.
 </li>
 <li>
 Working in 24/7 shifts
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 At ING, we believe your work should inspire and fulfill you. That&rsquo;s why we prioritize every detail to ensure you have an exceptional experience:
 
 
 
 
 
 
 You First Become Your True Self, Then an INGer:
 
 
 
 
 
 
 
 Flexible
 
 and
 
 hybrid working models
 
 , including remote options every third week of the month and during summer.
 
 14 days of welcome leave
 
 in your first year&mdash;don&rsquo;t wait to pursue your dreams!
 
 
 
 Continuous Growth and Development:
 
 
 <ul>
 <li>
 Access to global and local learning opportunities through
 
 ING Academy,
 
 
 LearnUp
 
 , and certification programs with leading universities.
 </li>
 <li>
 Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
 </li>
 <li>
 Flexible career experiences await you through
 
 Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (&Ccedil;ifte Kariyer), Turuncu Misafir,
 
 and
 
 Global STA/LTA programs
 
 , designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
 </li>
 <li>
 When you step into a managerial role at ING, our exclusive
 
 RISE Leadership Program
 
 empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.
 </li>
 </ul>
 
 
 A Dynamic and Supportive Work Environment:
 
 
 <ul>
 <li>
 An informal and collaborative culture where
 
 your ideas
 
 and
 
 innovations are valued.
 
 </li>
 <li>
 Social clubs, celebrations, and events to help you balance work and fun.
 </li>
 </ul>
 
 
 We Care About You:
 
 
 <ul>
 <li>
 Comprehensive health insurance for you and your loved ones.
 </li>
 <li>
 Private pension plans to help you achieve your future goals.
 </li>
 <li>
 On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.
 </li>
 </ul>
 
 
 
 
 At ING, we&rsquo;re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.
 
 
 
 
 
 For more information about our
 
 Orange Culture
 
 , click here now:
 
 
 
 
 
 https://youtu.be/Q-tB2-J1lzQ
 
 
 
 
 
 
 
 
 
 
 ***Candidates are expected not to share any sensitive personal data.
 
 
 
</div>

System Operations Specialist

Apple

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. 
 
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple&rsquo;s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
 
 
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. 
 
Description 
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. 
 
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. 
 
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. 
 
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. 
 
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. 
 
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. 
 
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn. 
 
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities. 
 
Preferred Qualifications 
You can: 
Demonstrate technical expertise of Apple products and services. 
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. 
Navigate customer service issues with care and strong interpersonal skills. 
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. 
Work in a fast-paced environment and balance multiple tasks at the same time. 
Work well in a team environment, demonstrating shared responsibility and accountability with other team members. 
Be trusted with sensitive or confidential information, keeping with Apple&rsquo;s core values. 
Be curious and open to learning from others and helping each other grow. 
 
Minimum Qualifications 
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. 
You should also be proficient in the local language, both written and spoken. 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Teknik Uzman

GE HealthCare

<div><h1 class="jobSectionHeader">Job Description Summary</h1>
Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey. Responsible for managing daily service operation with dispatching field engineers to customer.<h1 class="jobSectionHeader">
Job Description</h1>
Roles and Responsibilities<ul><li>
Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues</li><li>
Manage daily service dynamic operation</li><li>
Driving operational excellence on the service delivery processes under responsibility</li><li>
Dispatching field team members to the corrective service requests with most efficient and smart planning option, considering engineering proficiency and geographical circumstances.</li><li>
Master planning and follow up of Preventive Maintenance (PM), Field Modification Instruction (FMI), Installation, Option &amp; Upgrades (O&amp;U), helium refill operations</li><li>
Monitoring and closely following up down systems and hot issues until resolution and customer satisfaction</li><li>
Driving data analysis and business case development for key projects</li><li>
Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service</li><li>
Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP&rsquo;s) on a daily basis</li></ul>
Required Qualifications<ul><li>
Bachelor&rsquo;s Degree from related university</li><li>
Experience or familiarity with process management and/or continuous improvement</li><li>
Strong analytical and quantitative skills</li><li>
Experience on statistical and/or data management tools</li><li>
Proven ability to meet deadlines in a fast-paced changing environment</li><li>
Excellent planning, prioritization and organizational skills</li><li>
Excellent interpersonal and verbal &amp; written communication skills</li><li>
Demonstrated collaboration, negotiation and conflict resolution skills</li><li>
Analytical, problem solving &amp; root-cause analysis skills</li></ul>
Desired
<ul><li>Process Management</li><li>
Customer Service</li><li>
Communication skills</li><li>
Negotiation skills</li><li>
Planning skills</li></ul>
Characteristics<ul><li>
Strong oral and written communication skills. Ability to document, plan, market, and execute programs.</li></ul><h3 class="jobSectionHeader">
&ldquo;Bu başvuru kapsamında, 4857 sayılı İş Kanunu&rsquo;nun 30. maddesi ve ilgili mevzuat uyarınca engelli bireylere y&ouml;nelik istihdam y&uuml;k&uuml;ml&uuml;l&uuml;klerini karşılayan adaylar da değerlendirilecektir.&rdquo;</h3><h3 class="jobSectionHeader">
&ldquo;As part of this application, candidates who meet the employment obligations for individuals with disabilities under Article 30 of the Turkish Labor Law (Law No. 4857) and related regulations will also be considered.&rdquo;</h3><h2 class="jobSectionHeader"> 
About us</h2>
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
#LI-YH1<h1 class="jobSectionHeader">
Additional Information</h1><div><div><div><div><div><div><div>
Relocation Assistance Provided: No</div></div></div></div></div></div></div></div>

Service Delivery Speacialist

<div>Bir işe başvurmadan &ouml;nce, bu sayfanın sağ &uuml;st k&ouml;şesinde bulunan se&ccedil;eneklerden dil tercihinizi se&ccedil;in.
Bir Fortune Global 500 şirketinde bir sonraki fırsatınızı keşfedin. Yenilik&ccedil;i olanaklar hayal edin, tatmin edici iş k&uuml;lt&uuml;r&uuml;m&uuml;z&uuml; deneyimleyin ve her ge&ccedil;en g&uuml;n daha iyi olmanıza yardımcı olacak yetenekli ekiplerimizle &ccedil;alışın. UPS'i yarınlara taşımak i&ccedil;in ne gerektiğini biliyoruz - benzersiz bir beceri + hırs kombinasyonuna sahip insanlar. Kendinizi veya ekiplerimizi y&ouml;netmek i&ccedil;in gerekli niteliklere ve motivasyona sahipseniz, becerilerinizi kullanmaya ve sizi bir sonraki seviyeye taşımaya hazır rollerimiz var.
İş A&ccedil;ıklaması:
Job Title: Sales Support Specialist
Job Summary:
The Sales Support Specialist plays a key role in driving sales effectiveness by supporting sales operations, enhancing client engagement, and ensuring accurate and timely execution of sales processes. This role works closely with the Sales Manager and cross-functional teams to manage customer communications, coordinate sales initiatives, and maintain sales tools and reporting. A strong understanding of, client service, and process improvement is essential.<div></div>
Key Responsibilities:
Sales Operations &amp; Support<ul><li>
Assist the Sales Manager with implementation of sales strategies, campaigns, and operational procedures across regions and sectors.</li><li>
Coordinate and support sales initiatives, including, business plans, and sales presentations.</li><li>
Maintain and prepare internal sales reports, dashboards, and recognition programs.</li><li>
Monitor proposal status and follow up with internal stakeholders to ensure timelines are met.</li></ul>
Process &amp; Systems Support<ul><li>
Help manage and maintain sales-related tools and platforms; assist team members with system usage and troubleshooting.</li><li>
Identify opportunities to streamline workflows and improve internal processes related to client service and sales support.</li><li>
Participate in rollout and user testing of tools and systems that enhance sales productivity and customer experience.</li></ul><div></div>
Qualifications:<ul><li>
Bachelor&rsquo;s Degree in Business, Marketing, or a related field (required).</li><li>
2&ndash;3 years of experience logistics industry (required).</li><li>
Strong proficiency in Microsoft Office Suite (especially Excel and PowerPoint).</li><li>
Familiarity with CRM or sales platforms (e.g., Salesforce) is a plus.</li><li>
Excellent written and verbal communication skills in English.</li><li>
Strong attention to detail, organization, and time management.</li><li>
Customer-focused mindset with ability to collaborate across teams.</li></ul> 
&Ccedil;alışan T&uuml;r&uuml;: 
Kalıcı 
UPS; ayrımcılığın, tacizin ve misillemenin olmadığı bir iş yeri sağlamayı taahh&uuml;t eder.</div>

Sales Support Specialist

Token Finansal Teknolojiler

<div>
 
 
 Step into the future of fintech with us!
 
 
 
 
 
 
 We&rsquo;re not just a company; we&rsquo;re a dynamic team of innovators pushing the boundaries of what&rsquo;s possible. We're on the lookout for passionate, forward-thinking Operations Specialist/Senior Specialist to join us on this exciting journey!
 
 B2B Project Manager - B2B E-commerce Platform
 
 works cross-functionally to help businesses start using Token products as and quickly as possible.
 
 
 
 
 
 
 🔍Who We Are
 
 
 
 
 
 
 At Token Financial Technologies, we lead Turkey&rsquo;s fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, &Ouml;dero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology. As part of Ko&ccedil; Holding and partnering with Beko, we&rsquo;re a team of innovators dedicated to driving progress and making a real impact in the financial world. We are looking for Operations Specialist/ Senior Operations Specialist from a banking or e-commerce background to join our Operations and Customer Support Team.
 
 
 
 
 
 
 ✨ What You&rsquo;ll Be Rocking
 
 
 
 
 
 <ul>
 <li>
 Own and drive the full growth cycle of the B2B e-commerce business from 0 to scale
 </li>
 <li>
 Design and execute commercial, sales, and GTM strategies that deliver tangible business results
 </li>
 <li>
 Identify, engage, and acquire strategic B2B customers and key suppliers to build a strong two-sided marketplace
 </li>
 <li>
 Lead onboarding and relationship management efforts with a relentless focus on business impact
 </li>
 <li>
 Work closely with cross-functional teams (product, operations, marketing, finance) to align and deliver strategic objectives
 </li>
 <li>
 Analyze data, market trends, and competition to proactively refine strategies and hit KPIs
 </li>
 <li>
 Manage the roadmap, track success metrics, and be accountable for performance and outcome
 </li>
 </ul>
 
 
 
 
 
 🎯 The Perfect Fit
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business, Economics, Engineering, or a related field
 </li>
 <li>
 6+ years of solid experience in business development, strategy, or commercial growth roles in B2B / digital businesses
 </li>
 <li>
 Hands-on experience in e-commerce platforms, B2B marketplaces, or tech-enabled services
 </li>
 <li>
 Strong project management and prioritization skills with a results-driven mindset
 </li>
 <li>
 Excellent understanding of B2B sales funnels, partnerships, and ecosystem-building
 </li>
 <li>
 Highly entrepreneurial &ndash; thrives in fast-paced environments, takes full ownership, and pushes for results
 </li>
 <li>
 Exceptional communication, negotiation, and stakeholder management skills
 </li>
 <li>
 A sharp thinker who quickly identifies opportunities and solves problems
 </li>
 <li>
 A doer who gets things done, even when others say it&rsquo;s impossible
 </li>
 <li>
 Detail-oriented but also sees the big picture
 </li>
 <li>
 Energetic, resilient, and eager to create real impact
 </li>
 <li>
 Not afraid to challenge the status quo and push boundaries
 </li>
 </ul>
 
 
 
 
 
 ❤️ Why You&rsquo;ll Love Working Here
 
 
 
 
 
 <ul>
 <li>
 12+4 Salary Package: Enjoy an additional 4 months' salary
 </li>
 <li>
 Learning Platforms: Gain access to top educational platforms including Ko&ccedil; Academy, Cambly, Coursera etc.
 </li>
 <li>
 Ko&ccedil; Office Free: Work flexibly from any Ko&ccedil; office
 </li>
 <li>
 Ko&ccedil; Community Sports Club: Participate in sports, social, and cultural events, and recharge in green spaces with our exclusive Ko&ccedil; Community Sports Club
 </li>
 <li>
 Ko&ccedil; Family Program : Access special advantages from Ko&ccedil; Group companies, and include two family members in this exclusive program.
 </li>
 <li>
 Flextra Benefits: Customize your benefits with Flextra, including life insurance, shopping vouchers, check-ups, and individual retirement plans etc.
 </li>
 <li>
 Special Leave Days: Enjoy flexible leave days for your birthday, your child's milestones
 </li>
 <li>
 Social Support: Receive support for significant life events such as weddings, family expansions
 </li>
 </ul>
 
 
 
 
 
 🌐 Connect with us
 
 
 
 
 
 
 Web site: https://www.tokeninc.com/
 
 
 Linkedin:https://www.linkedin.com/company/tokeninc/
 
 
 Instagram: https://www.instagram.com/tokenfintech/
 
 
 YouTube:https://www.youtube.com/channel/UCaOpoQtYzio-s3KgGHuSPLA
 
 
 
</div>

Business Development Lead – B2B E-commerce Platform

Trendyol Group

<div>
 
 
 About the Team
 
 
 
 Trendyol Express is the next-generation, global delivery platform that prioritizes customers, leveraging cutting-edge technology, flexible operational infrastructure, and a dedicated, strong team. With a fast-paced and collaborative culture, we overcome challenges through data, agility, and teamwork. As we expand across regions, we set new standards in logistics &mdash; delivering impact at every step.
 
 
 
 
 
 
 About The Role
 
 
 
 As a Cross Border Operations Professional, you will be the link between Trendyol Express and our international logistics partners. You&rsquo;ll help build and run our operations from the ground up, manage first-mile coordination between warehouses and cargo partners and track their performance. By following key KPIs and taking action when needed, you'll ensure smooth and reliable deliveries. You&rsquo;ll also create simple and effective solutions to improve operations and offer the best possible delivery experience to our customers.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Building and running a start-up business operation from scratch
 </li>
 <li>
 Manage first-mile coordination between our warehouse and cargo partners and follow up on their performance as a stakeholder management scope
 </li>
 <li>
 Follow KPI's and perform corrective activities in case of needs
 </li>
 <li>
 Create effective solutions to operational problems
 </li>
 <li>
 Create new alternative solutions to give the best delivery experience to customer
 </li>
 </ul>
 
 
 
 
 
 Expected Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from reputable universities (engineering, business administration, economy, etc.)
 </li>
 <li>
 Minimum 3 years of experience in e-commerce and/or retail logistics
 </li>
 <li>
 E-commerce and/or cross-border logistics experience, air and/or road cargo transportation, and project management know-how are a must
 </li>
 <li>
 Experience in related operations such as e-fulfillment, cross-dock, cargo/distribution, etc. is a plus
 </li>
 <li>
 Customer and solution-oriented, having an analytical mindset, customer and result-oriented approach, conflict management skills
 </li>
 <li>
 Good at with MS Office programs
 </li>
 <li>
 Fluency in English
 </li>
 <li>
 This position includes specialist, senior specialist experiences
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience working with international stakeholders or multicultural teams
 </li>
 <li>
 Familiarity with customs regulations and international trade compliance
 </li>
 <li>
 Knowledge of international delivery models (e.g. DDP, DAP, incoterms)
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 A hybrid working model with flexibility &mdash;
 
 a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
 
 
 
 A customizable FlexBenefits budget &mdash;
 
 Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
 
 
 
 Comprehensive wellbeing support &mdash;
 
 Take advantage of our extended health package, which includes annual mini health screenings, access to location-based in-house doctors, psychologist and dietitian support, and HPV vaccination coverage.
 
 
 
 Personalized training allowance and learning opportunities &mdash;
 
 Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
 
 
 
 Responsibility from day one &mdash;
 
 Take full ownership from the start in a culture where every voice is heard and valued.
 
 
 
 A diverse, international team &mdash;
 
 Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
 
 
 
 Opportunities to grow with the best &mdash;
 
 Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
 
 
 
 Meaningful connections beyond tasks &mdash;
 
 Be part of team rituals, events, and social activities that help us stay connected and inspired.
 
 
 
 
 
 
 Take the Next Step
 
 
 
 If this role excites you, apply now and let&rsquo;s take the next step together.
 
 
 Want to get to know the team better first? Explore our
 
 Career Website
 
 ,
 
 LinkedIn
 
 , or
 
 YouTube
 
 to learn more about #LifeatTrendyol and how we work.
 
</div>

Trendyol Express - Cross Border Operations Professionals

Explore 897+ Customer care specialist operations in House Jobs In House Jobs In House Jobs In Istanbul this January. Find roles across top companies and apply now to boost your career.