customer support representative Jobs in Medical Billing Jobs In Medical Billing Jobs In Rawalpindi

customer support representative

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social media associate

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admin officer (amazon)

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amazon brand specialist

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customer chat support associate amazon crm

Skyline Technologies

Skills Required:<ul><li>Strong written communication skills.</li><li>Ability to multitask and handle multiple chat sessions.</li><li>Familiarity with CRM tools (Amazon CRM experience preferred).</li><li>Problem-solving and customer-handling skills.</li><li>Basic technical understanding of e-commerce processes.</li></ul>Job Description:The Customer Chat Support Associate &ndash; Amazon CRM is responsible for providing real-time assistance to customers through chat while utilizing Amazon&rsquo;s CRM tools to manage customer interactions. The role involves resolving inquiries related to orders, payments, shipments, product details, and account issues. The associate ensures a smooth customer experience by accurately documenting interactions, updating customer records, and following Amazon&rsquo;s communication and quality guidelines.Key Responsibilities:<ul><li>Handle customer queries via chat in a timely and professional manner.</li><li>Use Amazon CRM systems to access customer information, update records, and track issue resolution.</li><li>Provide accurate information regarding orders, returns, refunds, deliveries, and product details.</li><li>Escalate complex issues to senior support or technical teams when necessary.</li><li>Maintain high standards of service quality, customer satisfaction, and communication etiquette.</li><li>Meet daily performance metrics such as response time, resolution time, and customer satisfaction scores.</li><li>Follow all Amazon privacy, security, and compliance guidelines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Chat Support Associate – Amazon CRM

Max Solutions

We are seeking a Chat Support Representative to provide timely, accurate, and professional customer assistance via live chat and messaging platforms. The role focuses on resolving customer inquiries efficiently while maintaining high service standards. This is a remote position, but discipline, reliability, and strong communication skills are non-negotiable.Key Responsibilities<ul><li>Respond to customer inquiries via live chat in a professional and timely manner</li><li>Resolve product, service, billing, and account-related issues</li><li>Provide clear, accurate information while following company policies</li><li>Escalate complex issues to the appropriate team when required</li><li>Maintain detailed and accurate chat records</li><li>Meet response time, resolution, and customer satisfaction targets</li><li>Work scheduled shifts and maintain consistent availability</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent written English communication skills</li><li>Strong problem-solving and multitasking ability</li><li>Basic computer skills and familiarity with chat tools or CRM systems</li><li>Ability to work independently in a remote environment</li><li>Reliable internet connection and quiet workspace</li><li>Customer-focused mindset with attention to detail</li></ul>Preferred Qualifications<ul><li>Prior experience in chat or customer support</li><li>Experience with remote work environments</li><li>Familiarity with customer service KPIs</li></ul>Work Schedule<ul><li>Flexible shifts available</li></ul>Compensation &amp; Benefits<ul><li>Competitive hourly pay or salary (based on experience)</li><li>Remote work flexibility</li><li>Training and growth opportunities</li><li>Performance-based incentives (where applicable)</li></ul>Job Types: Full-time, FresherPay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Chat Support Representative (Female)

Veclar Technologies

Job Title: Customer Relationship Associate Location: On-Site Job Type: Full-Time Shift: Night Shift (5:45 p.m. &ndash; 3:00 a.m.) Compensation: PKR 80,000 &ndash; 150,000/month + CommissionAbout Veclar TechnologiesFounded in 2018, Veclar Technologies is a U.S.-based B2B organization providing digital solutions tailored for real estate professionals across the U.S. and Canada. We empower businesses through innovative IT services, strategic marketing, and effective customer acquisition strategies.Role OverviewWe are seeking a proactive and customer-focused Customer Relationship Associate to enhance client engagement and support long-term satisfaction. In this role, you will act as the primary bridge between clients and internal teams&mdash;ensuring smooth onboarding, continuous support, and consistent value delivery throughout the client journey.Key Responsibilities<ul><li>Serve as the main point of contact for assigned client accounts while delivering prompt, professional communication.</li><li>Work closely with client managers to understand client goals and propose personalized solutions.</li><li>Manage and streamline the onboarding process, ensuring a seamless and positive experience.</li><li>Track account performance to identify opportunities for upselling and cross-selling.</li><li>Handle client queries, resolve issues efficiently, and escalate complex concerns when necessary.</li><li>Maintain accurate client records through CRM systems.</li><li>Prepare and deliver reports on account performance, client satisfaction, and key metrics.</li><li>Coordinate with internal teams&mdash;including sales, marketing, and operations&mdash;to fulfill client requirements.</li><li>Stay informed about industry trends to offer relevant insights and suggestions.</li><li>Support KPIs relating to client retention, satisfaction, and revenue growth.</li></ul>What We Offer<ul><li>Career Development: Mentorship programs, skill-building opportunities, and clear paths for advancement.</li><li>Innovative Culture: Work within a cutting-edge tech environment transforming the real estate industry.</li><li>Collaborative Team: A supportive, teamwork-driven workplace.</li><li>Competitive Compensation: Attractive salary, commissions, bonuses, and paid training.</li><li>Work-Life Balance: Fixed night shift and annual paid leave.</li></ul>Requirements<ul><li>6 months to 2 years of experience in client services, sales, or account management (B2B experience preferred).</li><li>Strong communication and interpersonal skills.</li><li>Proficiency with CRM systems and client management tools.</li><li>Excellent attention to detail, with the ability to multitask and stay organized.</li><li>Self-motivated, goal-oriented, and capable of working independently or within a team.</li><li>Willingness to work night shifts aligned with North American time zones.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you open to working a night shift, as this role requires?</li><li>Would you be able to commute to or work from Bahria Town Phase 7 for this position?</li><li>May I ask if you had a chance to review the job description before submitting your application?</li></ul>Work Location: In person

Customer Relationship Associate

Strive BPO LLP

NOTE: THIS ROLE IS BASED IN RAWALPINDI, AND IT IS A NIGHT SHIFT JOB (07:00 PM TO 05:00 AM), FRESH APPLICANTS CAN APPLY.Role DescriptionThis is a full-time on-site role for a Call Center Agent. The Call Center Agent will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. They will interact with customers via phone, email, and live chat, communicating with them about products, services, and resolving queries. The Call Center Agent will escalate issues to the management, follow up on customer inquiries, and maintain accurate customer records.Requirements<ul><li>Customer Service Representatives and Customer Support skills</li><li>Excellent communication and active listening skills</li><li>Positive attitude and problem-solving skills</li><li>Experience in a customer service role is preferred</li><li>High school diploma or equivalent, with a focus in Business Administration or related field</li></ul>Contact US:WhatsApp : +92 332 0070580Job Types: Full-time, FresherWork Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Sales Representative (CSR)

Pro Wp Developers

Noor Co International is looking forward to hiring Customer Service Associates-Inbound for the Rawalpindi office.Requirements:Experience in an Inbound campaignExperience in Chat &amp; Email supportExperience in dealing with the clientsExcellent English communication skills - written and verbalHigh school degree or higherBenefits &amp; Perks:Market Competitive SalaryFixed Shift TimingsOpportunity for growthPaid training periodProfessional EnvironmentIncentive-based jobExperience:Call Center: 1 year (Required)Language:English (Required)Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Senior Sale Customer represantative

Automation X

Job Description: Technical Support Associate (Intern, Fresher, Part-Time &amp; Full-Time) Location: [Rawalpindi] / Remote-Hybrid Options Available Positions Available: Intern, Part-Time, Full-Time (Entry-Level/Fresher) Department: Customer &amp; Technical Success About Us: At our Company , we believe in building technology for people, supported by people. Our mission is to demystify tech and provide exceptional human support. We understand that the journey to a successful tech career isn't always a straight line. That&rsquo;s why we invest in potential, passion, and a willingness to learn. We are building our support team not just with experienced professionals, but with individuals at the very start of their journey. If you love technology, enjoy solving puzzles, and want a role where your growth is actively nurtured, you&rsquo;ve found the right place. The Opportunity &ndash; More Than Just a Job: This is a unique launchpad role designed for those ready to start their career in tech. Whether you're a student, a recent graduate, someone changing careers, or have faced hurdles in traditional tech interviews, we provide the structured environment, tools, and mentorship to help you succeed. You will receive comprehensive, hands-on training in both technical skills and professional communication. Who You Are: &middot; You are passionate about technology but may lack formal experience or have found technical interviews challenging. &middot; You are a natural problem-solver who enjoys helping others. &middot; You might be great with hardware, troubleshooting your own devices, or helping friends/family with tech issues, but haven't had the chance to prove it in a professional setting. &middot; You are eager to learn, coachable, and ready to be part of a supportive team. &middot; You may be an intern seeking real-world experience, a fresher looking for your first break, or someone seeking a flexible part-time or full-time role in tech. Key Responsibilities: &middot; Provide first-level technical support to our customers via email, chat, and phone. &middot; Diagnose and troubleshoot basic technical issues related to software, hardware, and networks. &middot; Document customer interactions and solutions clearly in our ticketing system. &middot; Escalate complex issues to senior team members with detailed notes. &middot; Learn and utilize our internal knowledge base and tools. &middot; Contribute to building our community help resources. What We Provide (Our Commitment to You): &middot; Intensive Skill-Building Training: A structured 4-week onboarding program covering technical fundamentals, our products, and core professional competencies. &middot; Interview &amp; Communication Coaching: Regular workshops focused on effective communication, scenario-based problem-solving, and how to articulate your technical knowledge confidently&mdash;skills that are valuable for life. &middot; Mentorship &amp; Shadowing: Paired with a senior support engineer for real-time guidance and feedback. &middot; Clear Growth Path: Defined pathways to advance to higher-level technical support, specialist, or engineering roles within the company. &middot; Supportive Environment: A team culture where questions are encouraged, and no issue is too small. Requirements: &middot; A high school diploma or equivalent is required; pursuing or holding a degree in IT, Computer Science, or related field is a plus, but not mandatory. &middot; Basic understanding of operating systems (Windows, macOS, Android, iOS). &middot; Strong customer service orientation and patience. &middot; Excellent verbal and written communication skills in English. &middot; The ability to learn new technologies quickly. &middot; A reliable internet connection and home workspace for remote roles. Bonus Points (Nice-to-Have, Not Required): &middot; Familiarity with help desk software (e.g., Zendesk, Freshdesk). &middot; Basic knowledge of networking concepts (TCP/IP, DNS, routers). &middot; Any prior informal tech support experience (for friends, family, or a school club). How to Apply: If you&rsquo;ve been looking for a role that values your potential and invests in your growth, we want to hear from you. Please submit your resume and in your cover letter, tell us about a time you solved a technical problem for someone else. What was the problem, and how did you figure out the solution? A-Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Types: Full-time, Part-time, Temporary, Contract, Internship, Fresher Contract length: 24 monthsPay: From Rs50,000.00 per monthWork Location: In person

IT Tech Support Engineer

Trillium Information Security Systems

<ul><li>Support the Customer Success and SMB Sales team in managing client accounts and onboarding activities.</li><li>Assist in handling customer queries, follow-ups, and basic support coordination with technical teams.</li><li>Help track customer engagement, renewals, and upsell opportunities.</li><li>Maintain CRM records (leads, opportunities, customer interactions, and follow-ups).</li><li>Assist in preparing sales proposals, quotations, and client presentations.</li><li>Conduct market and customer research for SMB segments.</li><li>Support lead generation activities (email campaigns, LinkedIn outreach, inbound queries).</li><li>Participate in client meetings and prepare meeting notes and action items.</li><li>Monitor customer satisfaction metrics and feedback.</li><li>Prepare weekly and monthly reports on sales pipeline and customer success activities.</li></ul><ul><li>Requirements</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or related field (fresh graduates encouraged).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Basic understanding of sales cycles, customer lifecycle, and CRM concepts.</li><li>Familiarity with tools like HubSpot, Salesforce, or Zoho CRM is a plus.</li><li>Analytical mindset with good reporting and documentation skills.</li><li>Customer-centric attitude and eagerness to learn sales and account management.</li></ul>Job Type: Full-timePay: Rs24,999.00 - Rs25,000.00 per monthWork Location: In person

Customer Success Management Trainee

Explore 182+ Customer chat support associate amazon crm in Medical Billing Jobs In Medical Billing Jobs In Rawalpindi this March. Find roles across top companies and apply now to boost your career.