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customer communication activation senior officer

Crédit Agricole Egypt

<div>
 
 
 
 A GLIMPSE ABOUT CR&Eacute;DIT AGRICOLE EGYPT:
 
 
 
 
 
 
 
 
 Cr&eacute;dit Agricole Egypt
 
 Since its launch in 2006, Cr&eacute;dit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Cr&eacute;dit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt&rsquo;s national priorities.
 
 
 With a universal customer-focused model, Cr&eacute;dit Agricole Egypt is &ldquo;a whole bank just for you&rdquo; serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers&rsquo; best interests, Cr&eacute;dit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Cr&eacute;dit Agricole Egypt&rsquo;s endeavor to attain its customers&rsquo; satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Cr&eacute;dit Agricole Egypt is in line with the world&rsquo;s digital transformation, encouraging and implementing an innovative environment to exceed its customers&rsquo; expectations.
 
 
 In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.
 
 
 
 
 
 
 
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 
 
 Events, Sponsorships &amp; Activations Ownership
 
 
 <ul>
 <li>
 Plan, lead, and deliver all event initiatives across the organization&mdash;including staff events, corporate and client engagements.
 </li>
 <li>
 Oversee the full event lifecycle: from concept development and supplier selection (via tenders/RFPs) to on-site execution and post-event evaluation.
 </li>
 <li>
 Own the sponsorships portfolio by evaluating proposals, aligning opportunities with business goals, and engaging stakeholders to ensure impactful brand representation.
 </li>
 <li>
 Manage all event logistics, branding elements, and visibility assets to maintain consistency and quality across every touchpoint.
 </li>
 <li>
 Partner with HR, Marketing, Distribution, and Business Units to design and implement initiatives that resonate with target audiences and meet defined KPIs.
 </li>
 </ul>
 
 
 Closed Communities &amp; Branded Experiences
 
 
 <ul>
 <li>
 Take charge of branding, communications, and activations within closed communities and high-traffic locations
 </li>
 <li>
 handle and manage giveaways, branded materials, and creative concepts to maximize engagement and brand recall.
 </li>
 <li>
 Handle the execution of sponsorships and activations in niche segments&mdash;ensuring alignment with marketing strategies and contractual brand rights (e.g., cashless communities, special branches).
 </li>
 <li>
 Deliver compelling digital and print visuals for activations, and communication campaigns.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 BSc degree of Mass com
 </li>
 <li>
 Knowledge of graphic design techniques &amp; tools
 </li>
 <li>
 Knowledge of Microsoft office programs
 </li>
 <li>
 5-7 years in event management field
 </li>
 <li>
 Ability to Multi-task, prioritize, and effective management of multiple projects
 </li>
 <li>
 Very good English
 </li>
 <li>
 Experience with events &amp; Sponsorships management at least 5 years
 </li>
 <li>
 Creativity and Communication skills
 </li>
 </ul>
</div>

Customer Communication & Activation Senior Officer

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 Consumer Activations Associate - HoReCa &amp; Event
 
 
 Be part of the ambitious team at JTI as a Consumer Activations Associate in HoReCa &amp; Events in Cairo. You will be responsible for developing, planning, and implementing consumer activation initiatives within the HoReCa channel and at consumer &amp; trade events. The role ensures detailed operational execution, effective agency management, and the delivery of premium consumer experiences that drive brand visibility, engagement, and conversion. This position bridges creative planning and field execution, ensuring that every activation reflects the brand&rsquo;s image and achieves measurable business impact.
 
 
 Position
 
 
 As the Retail Consumer Activations Associate, you will
 
 
 <ul>
 <li>
 Develop, plan, and implement activation strategies tailored to HoReCa environments and event venues
 </li>
 <li>
 Develop creative concepts and engagement mechanics that align with brand objectives and target audiences
 </li>
 <li>
 Collaborate with internal teams (Marketing, Trade, and Brand) to ensure alignment with the overall marketing strategy
 </li>
 <li>
 Manage activation budgets efficiently and ensure timely delivery of all activities
 </li>
 <li>
 Manage relationships with external event and activation agencies &mdash; briefing, supervision, and performance evaluation
 </li>
 <li>
 Coordinate all aspects of event execution (from setup to breakdown), ensuring compliance with brand and regulatory guidelines
 </li>
 <li>
 Negotiate with vendors, event organizers, and venues to secure efficient execution terms
 </li>
 <li>
 Ensure agencies deliver outstanding experiences, on time and within budget
 </li>
 <li>
 Recruit, train, and supervise HoReCa and event promoters to guarantee they reflect the brand&rsquo;s values and provide high-quality consumer engagements
 </li>
 <li>
 Monitor promoter performance, providing ongoing feedback and mentoring to maintain activation excellence
 </li>
 <li>
 Coordinate scheduling, logistics, and on-ground operations to ensure seamless delivery
 </li>
 <li>
 Cultivate a culture that prioritizes engagement quality and conversion results
 </li>
 <li>
 Guarantee flawless activation execution across all events and HoReCa touchpoints
 </li>
 <li>
 Supervise setup quality, visibility, and adherence to brand guidelines
 </li>
 <li>
 Ensure consistent consumer journey, messaging, and compliance with marketing standards
 </li>
 <li>
 Track and analyze event performance metrics, consumer feedback, and return on activation investment
 </li>
 <li>
 Identify process improvements to improve efficiency and impact for future activations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience in Marketing, Business Administration, or related field
 </li>
 <li>
 Proficiency in English is required
 </li>
 <li>
 2&ndash;4 years of experience in event marketing, HoReCa activations, or brand experience management (FMCG, lifestyle, or tobacco industry preferred)
 </li>
 <li>
 Demonstrated ability to manage agencies, vendors, and field staff effectively
 </li>
 <li>
 Excellent interpersonal and communication abilities, both verbal and written
 </li>
 <li>
 Understanding of retail benchmarks, merchandising principles, and brand execution standards
 </li>
 <li>
 Availability to work flexible hours, including evenings and weekends, based on event schedules
 
 
 </li>
 </ul>
 What to expect
 
 
 Expect well-being initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
 
 
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

Consumer Activations Associate - HoReCa & Events

Unimack International Group

<div>
 
 
 Location:
 
 New Cairo, Egypt
 
 
 
 Department:
 
 Marketing
 
 
 
 Reports to:
 
 VP of Sales &amp; Marketing
 
 
 
 
 About the Brand
 
 
 
 
 A fast-growing
 
 babycare and pediatric wellness brand
 
 built for modern parents. The portfolio delivers science-backed, age-appropriate formulas supporting immunity, growth, cognition, bone health, and respiratory wellbeing.
 
 
 The brand is designed to win
 
 digitally first
 
 , scale through
 
 DTC, e-commerce, and pharmacy chains
 
 , and build long-term trust with parents and healthcare professionals while remaining fully compliant.
 
 
 
 
 Your Mission
 
 
 
 
 To launch and scale a high-performing
 
 babycare brand
 
 by owning digital growth, DTC and e-commerce performance, and pharmacy chain activation, while collaborating closely with a Pharmacist Brand Manager to translate science into clear, credible HCP and consumer communication.
 
 
 This role owns
 
 brand-led commercial performance
 
 across online and pharmacy channels.
 
 
 
 
 What You&rsquo;ll Own:
 
 
 
 Digital Brand Strategy &amp; Launch
 <ul>
 <li>
 Lead the digital-first launch of the babycare portfolio.
 </li>
 <li>
 Define brand positioning, tone of voice, and content pillars for parents and caregivers.
 </li>
 <li>
 Build seamless customer journeys across awareness, consideration, purchase, and repeat.
 </li>
 <li>
 Ensure all communication is age-appropriate, compliant, and trust-driven.
 </li>
 </ul>
 
 
 
 DTC &amp; E-commerce Growth
 <ul>
 <li>
 Own brand performance across DTC websites and marketplaces, including Amazon, Noon, and local platforms.
 </li>
 <li>
 Optimize product pages, bundles, subscriptions, and launch offers.
 </li>
 <li>
 Partner with Growth and E-commerce teams on CRO, pricing, promotions, and mechanics.
 </li>
 <li>
 Use performance data to guide fast, informed decisions.
 </li>
 </ul>
 
 
 
 Performance Marketing &amp; Content
 <ul>
 <li>
 Shape creative direction for paid media across Meta, Google, TikTok, and marketplaces.
 </li>
 <li>
 Collaborate with performance teams on testing, scaling, and creative optimization.
 </li>
 <li>
 Build an always-on content engine focused on education, trust, and conversion.
 </li>
 <li>
 Work with creators and parent communities in a compliant, credibility-first manner.
 </li>
 </ul>
 
 
 
 Pharmacy Chains Growth &amp; Activation
 
 
 (In collaboration with the Trade Marketing team)
 
 
 <ul>
 <li>
 Own brand-led growth across key pharmacy chains.
 </li>
 <li>
 Work closely with Sales and Key Accounts on chain-specific strategies, launches, and promotions.
 </li>
 <li>
 Lead pharmacy activation plans, including visibility, shelf presence, in-store branding, and digital pharmacy platforms.
 </li>
 <li>
 Analyze sell-in, sell-out, and shopper data to optimize assortment, pricing, and promotional mechanics.
 </li>
 <li>
 Ensure alignment between in-store and online pharmacy brand experiences.
 </li>
 </ul>
 
 
 
 Medical &amp; HCP Marketing
 
 
 (In collaboration)
 
 
 <ul>
 <li>
 Translate approved scientific content into clear, compelling, and compliant brand messages for pediatricians, GPs, and pharmacists.
 </li>
 <li>
 Co-create detailing materials, visual aids, and sales tools with the Pharmacist Brand Manager.
 </li>
 <li>
 Act as the brand bridge between Medical, Regulatory, Quality, and Commercial teams.
 </li>
 <li>
 Support the field force with simple brand stories, objection-handling frameworks, and confident product narratives.
 </li>
 <li>
 Ensure all HCP-facing materials are aligned, consistent, and field-ready without positioning the role as a medical authority.
 </li>
 </ul>
 
 
 
 Analytics &amp; Optimization
 <ul>
 <li>
 Own and track KPIs, including CAC, conversion rates, retention, repeat purchase, pharmacy sell-out, and reviews.
 </li>
 <li>
 Monitor customer feedback and marketplace performance.
 </li>
 <li>
 Continuously test, learn, and optimize.
 </li>
 </ul>
 
 
 
 Cross-Functional Ownership
 <ul>
 <li>
 Act as the single point of truth for the brand.
 </li>
 <li>
 Align with Sales, Medical, Regulatory, Supply Chain, Growth, and E-commerce teams.
 </li>
 <li>
 Ensure launch readiness, stock availability, and demand alignment.
 </li>
 </ul>
 
 
 
 What You Bring
 <ul>
 <li>
 4 to 8 years of experience in brand, digital, growth, or e-commerce marketing.
 </li>
 <li>
 Strong exposure to DTC brands, performance marketing, or consumer-driven environments.
 </li>
 <li>
 Solid understanding of paid media, content strategy, and conversion funnels.
 </li>
 <li>
 Commercial mindset with the ability to influence sales outcomes without being in a sales role.
 </li>
 <li>
 Strong collaboration and stakeholder management skills.
 </li>
 </ul>
 
 
 Note:
 
 This role works in close collaboration with Pharmacist Brand Managers and does not necessarily require a medical or pharmacy degree.
 
 
 
 
 Big Plus If You Have
 <ul>
 <li>
 Experience with babycare, kids, wellness, or family-focused brands.
 </li>
 <li>
 Marketplace and pharmacy chain experience.
 </li>
 <li>
 Strong storytelling instincts with a trust-first mindset.
 </li>
 <li>
 Ability to balance speed, creativity, and compliance.
 </li>
 </ul>
 
 
 
 
 Why This Role
 
 <ul>
 <li>
 
 You&rsquo;re launching and scaling, not maintaining.
 
 </li>
 <li>
 
 Empowerment and total ownership across digital, e-commerce, and pharmacy chains.
 
 </li>
 <li>
 
 High visibility and direct impact on revenue and brand growth.
 
 </li>
 <li>
 
 A modern wellness brand with long-term scale and purpose.
 
 </li>
 </ul>
 
 
 
 
 
 
</div>

Sr. Brand Manager (Baby Care Brand)

PepsiCo

<div>
 
 Overview
 
 
 
 This role will be responsible for supporting the design, implementation, and ongoing management of PepsiCo&rsquo;s Consumer Data Platform (CDP) and First-Party (1P) Data Collection initiatives across the AMESA region, with a primary focus on Egypt, KSA, Pakistan, and South Africa.
 
 
 As a key link between PepsiCo&rsquo;s 1P data collection systems and our marketing agency partners, this role will ensure that the data we capture is effectively activated, optimized, and transformed into actionable insights&mdash;driving smarter marketing strategies and stronger consumer connections.
 
 
 
 Responsibilities
 
 
 
 We are looking for a dynamic and experienced Marketing Senior Specialist to join our team and support PepsiCo&rsquo;s digital transformation across the AMESA region. This role will be central in driving data acquisition, loyalty initiatives, CRM programs, and MarTech capabilities, ensuring our markets are future-ready and insights-driven.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Data Acquisition Management: Lead and oversee data acquisition initiatives across 7 markets (KSA, Egypt, Pakistan, Sub-Saharan Africa, Kuwait, Oman, UAE), ensuring consistency, quality, and compliance.
 </li>
 <li>
 Customer Data &amp; Analytics (cDNA): Lead the expansion of data activation across social, programmatic, and CRM channels in multiple markets, strengthening consumer connections through smart, data-driven strategies.
 </li>
 <li>
 Loyalty &amp; CRM: Manage and optimize Loyalty and CRM reporting and analysis programs across AMESA markets, delivering actionable insights that fuel consumer engagement and retention.
 </li>
 <li>
 MarTech Capabilities: Partner with global and regional teams to scale and enhance MarTech solutions, enabling advanced personalization, targeting, and measurement across the AMESA sector.
 </li>
 <li>
 Cross-Functional Collaboration: Collaborate with key stakeholders across Digital, Media, Sales, and Insights teams to integrate DX capabilities (e.g., Media2Shelf, Consumer Insights), ensuring business objectives are supported by data and technology.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of experience in data analysis/engineering role with proven track record working with Salesforce
 
 
 </li>
 </ul>
 Marketing Cloud (ExactTarget) for AMPScripts or similar platform such as Responsys, Silverpop, Adobe
 
 
 Campaign, Eloqua, etc
 
 
 <ul>
 <li>
 2+ yrs of overall Digital Marketing experience
 </li>
 <li>
 Ensure successful rendering across a wide variety of basic infrastructure in Salesforce Marketing Cloud or similar platforms:
 
 
 </li>
 </ul>
 Data Extensions, Queries, Triggered Send Definitions, and Microsites
 
 
 <ul>
 <li>
 Experience working within a brand environment, with collaboration with agencies and marketers
 </li>
 <li>
 Knowledge of AMESA digital landscape is a plus
 </li>
 </ul>
</div>

Marketing Senior Analyst

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A leading organization operating in the insurance and financial services sector, providing comprehensive protection and risk management solutions. The company focuses on customer-centric services, professional development, and long-term growth.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Direct Sales Consultant is responsible for promoting and selling insurance products to individual and corporate clients. The role focuses on identifying client needs, offering suitable insurance solutions, and achieving sales targets while maintaining strong client relationships.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Promote and sell insurance products such as Life and Medical insurance to individuals and corporate clients.
 </li>
 <li>
 Identify and approach potential clients through cold calling, referrals, networking, and lead generation activities.
 </li>
 <li>
 Assess client needs and recommend appropriate insurance solutions.
 </li>
 <li>
 Negotiate terms and close sales deals to meet or exceed assigned targets.
 </li>
 <li>
 Maintain accurate client records and ensure regular follow-up on renewals and endorsements.
 </li>
 <li>
 Coordinate with internal teams (underwriting, operations, customer service) to ensure smooth policy issuance.
 </li>
 <li>
 Ensure compliance with insurance regulations and internal company procedures.
 </li>
 <li>
 Handle client inquiries and support claims follow-up when required.
 </li>
 <li>
 Build and maintain long-term client relationships to enhance retention and cross-selling opportunities.
 </li>
 <li>
 Attend a paid training program (1.5 months) conducted in Cairo prior to full role activation.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field (Universities only).
 </li>
 <li>
 Pharmacy background is a plus.
 </li>
 <li>
 Entry-level or fresh graduate candidates are welcome.
 </li>
 <li>
 Strong communication and persuasion skills.
 </li>
 <li>
 Target-driven with a strong sales mindset.
 </li>
 <li>
 Customer-oriented and relationship-focused.
 </li>
 <li>
 Professional, confident, and self-motivated.
 </li>
 <li>
 Strong sales skills (mandatory).
 </li>
 <li>
 Good working knowledge of Microsoft Office.
 </li>
 <li>
 Very good command of English (mandatory).
 </li>
 <li>
 Presentable and professional appearance.
 </li>
 <li>
 Ability to work in the field and meet clients when required.
 </li>
 <li>
 Willingness to attend a 1.5-month paid training program in Cairo (no accommodation provided for Alexandria-based candidates).
 </li>
 </ul>
 
 
</div>

Direct Sales Consultant

Almosafer

<div>
 
 
 About the company:
 
 
 
 At Almosafer (part of Seera Group), we&rsquo;re not just part of the travel industry, we&rsquo;re helping shape its future.
 
 
 As Saudi Arabia&rsquo;s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
 
 
 Rooted in our name &ldquo;Almosafer,&rdquo; meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
 
 
 We&rsquo;re united by a bold vision:
 
 
 To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
 
 
 Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
 
 
 
 
 
 About the job:
 
 
 
 We are looking for a Finance Process Sr officer who is passionate about optimizing and implementing lean finance processes and driving key project initiatives that will help finance.
 
 
 This role is critical for driving continuous improvement within the Finance function by ensuring processes are efficient, scalable, and fully controlled. The Senior Officer will execute optimization initiatives, maintain a strong control environment, and establish robust operational performance monitoring.
 
 
 The role will provide an opportunity for the potential candidate to:
 
 
 
 
 
 Gain Deep System Expertise:
 
 Become an SME in the application of SAP S4 Hana and other modern tools (RPA, Tableau).
 
 
 
 Drive Tangible Value: D
 
 irectly contribute to significant cost savings and efficiency gains by optimizing processes and reducing risk, with direct visibility of impact to Finance Leadership.
 
 
 
 Develop Strategic Influence:
 
 Build strong collaboration and influencing skills by acting as a consultant to multiple Finance teams.
 
 
 
 Master Modern Finance:
 
 Advance your knowledge of best practices in control, data governance, and process standardization&mdash;skills essential for any modern CFO's organization.
 
 
 
 
 
 Responsibilities:
 
 
 
 The Senior Officer will report to Process Improvement Manager and will assist or take ownership for one or more the following key areas:
 
 
 
 <ul>
 <li>
 
 Internal Finance Process Partnership:
 
 Serve as the primary internal process consultant to Finance sub-teams, diagnosing issues, driving standardization, and aligning system utilization (e.g., SAP S4 Hana) with best practices.
 </li>
 <li>
 
 Optimize Finance Processes &amp; Data Governance:
 
 Build and maintain scalable, efficient finance processes incorporating necessary controls, operational best practices, and
 
 strong data quality standards
 
 .
 </li>
 <li>
 
 Implement and Monitor Controls:
 
 Regularly monitor the effectiveness of internal controls, identify control deficiencies, and drive remediation/improvement measures in partnership with process owners.
 </li>
 <li>
 
 Drive Process Change Management:
 
 Lead
 
 change management activities
 
 specifically related to the adoption of redesigned and standardized finance processes across the organization.
 </li>
 <li>
 
 Build Performance Management Framework:
 
 Design, implement, and maintain a performance framework to effectively measure and track finance operational efficiency and activity performance.
 </li>
 <li>
 
 Facilitate Operation Improvement Plan:
 
 Support and collaborate with the
 
 Automation &amp; Project Management
 
 team to implement operational performance improvements.
 </li>
 <li>
 
 Reporting:
 
 Generate and share progress and performance reports for operational improvements and control effectiveness with relevant stakeholders.
 </li>
 </ul>
 
 
 
 
 Profile qualifications &amp; requirements:
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 
 Qualification:
 
 Masters or Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related quantitative field
 </li>
 <li>
 
 Certifications:
 
 Certification in project management and professional qualification (e.g., PMP, Lean Six Sigma, CIA, CPA) are a bonus
 </li>
 </ul>
 
 
 
 
 Required Experience:
 
 
 <ul>
 <li>
 
 Total Experience:
 
 Minimum of 3-5 years of progressive experience in either of or combination of Finance, Internal Controls, Audit, Process Improvement, or Finance Transformation roles within a complex, multi-entity organization.
 </li>
 <li>
 
 Process Expertise:
 
 Hands-on experience in documenting, analyzing, and re-engineering end-to-end finance processes (e.g., Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R)).
 </li>
 <li>
 
 Systems and ERP Knowledge:
 
 Mandatory strong working knowledge of a major Tier 1 ERP system (e.g., SAP S4 Hana, Oracle Fusion). Direct SAP S4 Hana experience is highly preferred.
 </li>
 <li>
 
 Stakeholder Management:
 
 Preferred experience in serving as an internal consultant or process partner to diverse finance sub-teams (GL, AR, AP, FP&amp;A) or engaging senior stakeholders to drive consensus and change.
 </li>
 <li>
 
 Automation Exposure:
 
 Familiarity with automation technologies (e.g., RPA like Automation Anywhere, Gen AI, Agentic AI) and their application in finance processes. Experience in identifying and prioritizing automation candidates is essential
 
 .
 
 </li>
 <li>
 
 Data &amp; Reporting:
 
 Experience working with business intelligence tools (Tableau, Power BI, etc.) and a strong understanding of financial data flows and data governance principles.
 </li>
 </ul>
 
 
 
 
 Core Skills and Competencies:
 
 
 
 
 <ul>
 <li>
 
 Analytical Skills:
 
 Exceptional ability to conduct root cause analysis, interpret process data, and translate complex problems into structured, actionable solutions.
 </li>
 <li>
 
 Change Management:
 
 Excellent communication and influencing skills with the ability to lead process adoption and overcome resistance to change within finance teams.
 </li>
 <li>
 
 Problem Solving:
 
 Aptitude for troubleshooting conceptual issues related to process breakdowns, system integration, and data discrepancies.
 </li>
 <li>
 
 Communication:
 
 Highly articulate, with the ability to present complex technical and process recommendations clearly and concisely to non-technical audiences and senior management.
 </li>
 <li>
 
 Teamwork and Coordination:
 
 Exceptional ability to work collaboratively across functional teams (Finance, IT, Automation &amp; Project Management) and effectively coordinate complex, interdependent improvement initiatives
 </li>
 <li>
 
 Strategic Execution:
 
 Combines strong organizational ability and a high degree of attention to detail with the agility to thrive in a demanding environment. Must be customer-service oriented and possess the professional urgency required to meet tight deadlines and drive projects forward.
 </li>
 </ul>
 
 
 
 
 Being you @ Almosafer
 
 :
 
 
 At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
 
 
 Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
 
 
 
 
 Here, you will find:
 
 
 A purpose-led workplace where your ideas can create real impact
 
 
 Ongoing learning and development to help you grow with intention
 
 
 Recognition that celebrates your wins, both big and small
 
 
 A community built on trust, curiosity, and shared momentum
 
 
 
 
 No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
 
 
 
</div>

Senior Officer - Automation & Process Improvement

Keys Recruiters

<div>
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist in the
 
 daily follow-up of due and overdue invoices
 
 with customers via email and phone
 </li>
 <li>
 Maintain and update
 
 accounts receivable aging reports
 
 </li>
 <li>
 Support the
 
 Collections Officer
 
 in monitoring customer payment behavior
 </li>
 <li>
 Coordinate with
 
 Sales, Finance, and Legal
 
 teams regarding payment issues and disputes
 </li>
 <li>
 Prepare
 
 customer statements, reminders, and follow-up schedules
 
 </li>
 <li>
 Record collection activities, promises to pay, and customer communications in the system
 </li>
 <li>
 Assist in the
 
 reconciliation of customer accounts
 
 and invoice clarifications
 </li>
 <li>
 Flag
 
 high-risk or long-outstanding accounts
 
 for escalation
 </li>
 <li>
 Support month-end activities related to AR and collections reporting
 </li>
 <li>
 Ensure all collection activities comply with company policies and procedures
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Accounting, Finance, Business Administration
 
 , or related field
 </li>
 <li>
 
 1&ndash;3 years of experience
 
 in collections, accounts receivable, or finance support roles
 </li>
 <li>
 Basic understanding of
 
 invoicing, aging reports, and payment terms
 
 </li>
 <li>
 Good communication skills (English required; Arabic is a plus)
 </li>
 <li>
 Strong
 
 follow-up and coordination skills
 
 </li>
 <li>
 Attention to detail and accuracy
 </li>
 <li>
 Ability to work under pressure and meet deadlines
 </li>
 <li>
 Proficiency in
 
 Excel
 
 and ERP systems (SAP, Oracle, Odoo, or similar)
 </li>
 </ul>
</div>

Collection Assistant

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