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client relations manager

customer engagement specialist

Bayer

<div>
 
 
 Be You, Be Bayer
 
 
 
 
 
 
 At Bayer we&rsquo;re visionaries, driven to solve the world&rsquo;s toughest challenges and striving for a world where &lsquo;Health for all, Hunger for none&rsquo; is no longer a dream, but a real possibility. We&rsquo;re doing it with energy, curiosity, and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities, and redefining &lsquo;impossible&rsquo;.
 
 
 
 
 
 We&rsquo;re a digital-first culture and have our fingers of the pulse of cutting-edge tools and methods that can advance our organization and help us serve our customers better and more efficiently. Because of this, we&rsquo;re always on the lookout for candidates who are passionate about digital in their professional and personal lives, and who recognize technology as a powerful tool for streamlining processes and improving the business overall.
 
 
 
 
 
 At Bayer, we welcome with open arms the melting pot of nationalities, ethnicities, lifestyles, outlooks, and attitudes that the UAE has to offer. we also welcome applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, religion, family status, pregnancy, or any unlawful criterion under applicable law. We are committed to treating all applicants fairly. Your unique experiences and perspectives are what make us stronger.
 
 
 
 
 
 We&rsquo;re on a mission to advance the lives of those who work with us and support their career growth through our unique capabilities&rsquo; development programs, Project Assignments and Professional Development Assistance programs
 
 
 
 
 
 Come grow with us.
 
 
 
 
 
 
 
 
 
 Do Something That Moves you
 
 
 
 
 
 
 &bull; Develop a list of HCP (Speakers /non speakers) and continuously update it as per market dynamics.
 
 
 &bull; As a trusted partner she/He will lead a deep discussion in regular preplanned one to one discussion with His/her customer list to identify Scientific areas of major interest.
 
 
 &bull; As a trusted partner she/he will act as the primary (but non-exclusive) point of contact between stakeholders and Bayer; the CES shares the HCPs community needs internally, seek support and guidance from cross functional team.
 
 
 &bull; She/he to mutually co-create content with Her/his speaker list which mutually satisfy HCP universe scientific interest and Bayer promotional objective.
 
 
 &bull; In an effort to create a yearly educational calendar the CES will contract HCP speakers for a number of talks per year, such talks will be integrated in a curriculum and will be repeated in different meeting formats.
 
 
 &bull; In coordination with Cross functional team such talks will be integrated in different meeting formats (Scientific lectures, Peer to Peer talks, Debate sessions ,3rd party symposia, national and regional initiated Bayer events, ..........).
 
 
 &bull; She/He will be responsible to report all his one-to-one interactions to VEEVA and to integrate HCP insights to support future brand messaging and content creation.
 
 
 &bull; In collaboration with MSO team (back-office support) She/he has to plan and align meetings calendar, meeting invitations based on micro segmentation and HCP target needs.
 
 
 &bull; Work closely with Virtual Event expert (DT-CPH team) to utilize engaging (hybrid) meeting formats and features in events across the yearly educational calendar.
 
 
 &bull; When needed the CES will facilitate the virtual meetings.
 
 
 &bull; Retains flexible time management in hybrid environment (eg: time allocation of F2F vs virtual engagements to meet business objectives to maximize HCP engagement across larger geographies)
 
 
 &bull; She/He needs to align with his peers to co-invite to meetings when appropriate and as per meeting setting and format.
 
 
 &bull; Facilitate digital networking of like-minded HCPs and educate and influence non-loyalist HCPs to increase their adoption of Bayer brands.
 
 
 &bull; Display great level of discipline and quality in maintaining &lsquo;Data entry&rsquo; related to customer profile information, daily activities, event reporting, PGMI reporting, channel preference, customer insights, adoption ladder and samples as required on Veeva.
 
 
 &bull; She/He will be responsible to report all his one-to-one interactions to VEEVA and to integrate HCP insights to support future brand messaging and content creation and contributing to the on-going micro-segmentation process.
 
 
 &bull; Maximizing customer experience by monitoring and optimizing activities, content and channels (data driven decisions) to provide the greatest value / impact to the customer.
 
 
 &bull; Despite being a communication expert, the CES will continue to be responsible with other Team members (known as Nucleus Team) on achieving nucleus related financial targets in his country scope.
 
 
 &bull; Along with the marketing team, leverages insights about specific customers segments generated from virtual meetings to build on the next best action in the Customer Evolution Campaign (CEC).
 
 
 &bull; Ensures strong collaboration with Cross functional team to drive the implementation of tactical campaigns within a customer evolution campaign to drive movement of key customers across adoption ladder.
 
 
 &bull; As per various PT needs and in alignment with ITM /CEM and CF team CES may contribute to KAM and tender management plans and activities (account mapping, KAM planning, tender process ...).
 
 
 
 
 
 
 
 
 Your Experience
 
 
 
 
 
 
 &bull; University degree of Pharmacy / Lifesciences
 
 
 &bull; Minimum 2 years of relevant experience within the pharmaceutical industry in the therapy area of Cardiorenal is a Must
 
 
 &bull; Excellent stakeholder engagement record including partnering with TLs and institutes is required. &bull; Strong business acumen with desired expertise in commercialization, medical and customer experience excellence
 
 
 &bull; Strong scientific knowledge and ability to interpret scientific data in the therapy area she/he is assigned to.
 
 
 &bull; Hands on Experience of using digital &amp; Virtual means and tools is a must.
 
 
 &bull; Able to expertly operate Bayer virtual platforms and digital tools to provide exceptional customer experience in virtual meetings and capture individual HCP-level data in virtual setups.
 
 
 &bull; Maintains growth mindset to work through new working models and proactively identifies areas of improvement with the new hybrid responsibilities.
 
 
 &bull; Good understanding of agile ways of working is desired
 
 
 &bull; Robust understanding of medico-marketing strategies and tactics
 
 
 &bull; Proficient in English to collaborate internally &amp; across the broader organization enterprise is highly desired.
 
 
 
 
 
 
 
 
 
 Empowered to Achieve
 
 
 
 
 
 
 At Bayer, we&rsquo;re all about advancing life for those who work alongside us. We pride ourselves in leading the region with our progressive Flexible Working Arrangements policy to help you achieve that fundamental work life balance, giving you the freedom to work when you want, where you want, in addition to our exceptional parental leaves. Our competitive compensation packages and exciting dynamic working environment are designed for you. Join our global organization where you&rsquo;ll find thrilling opportunities for personal and professional growth, assignments, learnings, and career advancement, while enjoying the freedom to express your individuality. Whether you are a free bird, a loving mother, a devoted father, a caring family member, a passionate social butterfly, a lifetime learner or whoever you choose to be, we care about who you are, and we welcome you to bring your true self be part of something bigger, to Be You at Bayer
 
 
 
 
 
 We are dedicated to building an inclusive workforce and welcome applications from qualified individuals with diverse abilities who meet the specified criteria for this position because they are at the forefront of our minds as we recruit top talents.
 
 
 
 
 
 If you are a person with disability and wish to apply, please send your CV directly to BME.InclusiveOpportunities@bayer.com, with the job vacancy title mentioned in the subject line.
 
 
 
 
 
 You affirm that you have a disability by choosing to disclose upon submitting your resume, your disclosure will be handled confidentially and used solely for the purpose of considering your application as part of our commitment to diversity and inclusion.
 
 
 
 
 
 
 
 Due to the high volume of applications received for advertised positions, please understand only those candidates who are shortlisted for interview will be contacted by our HR Team. If you are not contacted by our team regarding an application for a position three weeks from the closing date for the position, this means unfortunately on this occasion you were not shortlisted for the role and will not receive further contact regarding this position.
 
 
 
</div>

Customer Engagement Specialist

Khidmah

<div>
 
 
 Role Purpose:
 
 
 
 The Engagement Associate will support the planning and coordination of client engagement events, activations, and campaigns to enhance Aldar&rsquo;s customer experience. This role acts as a liaison between internal stakeholders&mdash;such as the Events team, Marketing, and Customer teams&mdash;to ensure a seamless end-to-end experience.
 
 
 While event setup and production logistics are handled by the Events team, the Engagement Associate will focus on planning, communication alignment, audience segmentation, asset coordination, and post-event analysis. This role is ideal for someone with a strong sense of ownership, attention to detail, and a passion for creating premium client experiences.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Event &amp; Campaign Planning
 
 
 <ul>
 <li>
 Coordinate event timelines, guest targeting, and project milestones.
 </li>
 <li>
 Act as the main point of contact between Marketing (for branding and content), Events (for execution), and other internal teams.
 </li>
 <li>
 Maintain event checklists and ensure alignment across all departments involved.
 </li>
 </ul>
 
 
 2. Client Targeting &amp; Communications
 
 
 <ul>
 <li>
 Collaborate with data and CRM teams to define target audience segments per event.
 </li>
 <li>
 Coordinate invitation dispatches, WhatsApp messages, and follow-up communications.
 </li>
 <li>
 Track RSVPs and manage communication before and after the event.
 </li>
 </ul>
 
 
 3. Creative &amp; Brand Alignment
 
 
 <ul>
 <li>
 Ensure that all branding and content materials align with Aldar&rsquo;s tone, visual identity, and campaign goals.
 </li>
 <li>
 Stay up to date on creative trends to inspire activations and campaign engagement ideas.
 </li>
 <li>
 Brief relevant teams on asset requirements and ensure timely approvals.
 </li>
 </ul>
 
 
 4. Event-Day Coordination &amp; Post-Analysis
 
 
 <ul>
 <li>
 Attend events to monitor guest experience touchpoints and ensure delivery of the intended customer journey.
 </li>
 <li>
 Gather live feedback and ensure smooth coordination across teams during the event.
 </li>
 <li>
 Prepare post-event reports, documenting performance, client feedback, and improvement areas.
 </li>
 </ul>
 
 
</div>

Engagement Specialist

Cube construction LLC

We are hiring Females OnlyA Client Engagement / Communication Specialist for our fine jewelers brand.Responsibilities:<ul><li>Create daily stories and trend-driven content for TikTok &amp; Snapchat only </li><li>Engage with clients, reply to inquiries, and follow up via social media / CRM</li><li>Handle client calls and provide product support </li><li>Work closely with the sales team to achieve the sales goals</li><li>Monitor trends and maintain the jeweler&rsquo;s brand toneRequirements: </li><li>Fluent in English &amp; Arabic Strong understanding of TikTok &amp; Snapchat trends, with good video editing experience </li><li>CRM clients data management skills Email / WhatsApp marketing skills </li><li>Confident on camera, with excellent communication skills (sales experience is a plus)</li><li>Experience in luxury retail or jewelers industry</li></ul>Benefits &amp; Work Environment: <ul><li>Employment visa is provided</li><li>Medical insurance covered by the company </li><li>Annual paid leave as per UAE labor law</li></ul>Professional and growth-oriented work environment <ul><li>Opportunity to work with a dynamic team in a fast-growing brand</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

UGC Content Creator and CRM Sales Staff

Apple

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. 
 
As a Creative, you foster a learning environment for our customers by helping them set up their products and connect their interests to the Apple ecosystem. Through Apple-led sessions and events, you use your knowledge and interpersonal skills to inspire customers to discover, own, and love Apple products. 
 
Description 
Deliver engaging Today at Apple sessions to encourage strong customer participation. 
 
Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events. 
 
Create interactive customer experiences that help others get the most from the Apple ecosystem. 
 
Drive ownership by recommending solutions that meet customer needs. 
 
Support customers in setting up their devices. 
 
Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge. 
 
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. 
 
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn. 
 
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities. 
 
Preferred Qualifications 
You can: 
Draw from experience with teaching or public presentations and be comfortable presenting to live audiences. 
Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings. 
Understand the benefits of the Apple ecosystem and influence others to see those benefits. 
Work in a team environment, demonstrating shared responsibility and accountability with other team members. 
Work in a fast-paced environment and balance multiple priorities at the same time. 
 
Minimum Qualifications 
You should: 
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. 
Have experience in retail or sales, or related work experience. 
 
 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Creative

Tadbeer Leadership Domestic Workers Services

Customer Happiness Consultant<ul><li>for UAEn with Family book</li><li>with or without experience in Tadbeer</li><li>flexible and proactive</li></ul>Key Responsibilities<ul><li>Enter data provided by customers or internal teams with speed and accuracy</li><li>Verify and correct information by comparing it to source documents</li><li>Update existing records to keep data current and correct</li><li>Retrieve customer or account details when needed</li><li>Review source documents for completeness before data entry</li><li>Use keyboards or scanners to input data into the system</li><li>Follow internal procedures and suggest process improvements</li><li>Handle all data with confidentiality and care</li></ul>Job Type: Full-timeLocation:<ul><li>Abu Dhabi (Required)</li></ul>

Customer Happiness Consultant - UAEn I

Eli Lilly and Company

<div>
 
 Lilly has a legacy spanning over 140 years and is steadfast in its commitment to create high-quality medicines for patients. Grounded in our values of Integrity, Excellence, and Respect for People, we infuse these principles into every facet of our daily work. With a rich history of pioneering research and development, Lilly stands at the forefront of groundbreaking opportunities.
 
 
 
 
 
 Here in the Middle East region, we are on the brink of an era of remarkable growth, one that aligns with our primary mission to unite caring with discovery to make life better for people around the world. As we embark on this exciting journey, the dedicated individuals at Lilly are positioned at the heart of our mission, driving us forward to realize our commitments to customers and patients. Recently, we were honored with the prestigious
 
 Great Place to Work
 
 award. This accolade is not just a testament to our organization&rsquo;s achievements, but it also shines a spotlight on our steadfast commitment to our employees.
 
 
 
 
 
 A Product Specialist is a field-based role, where the purpose is to create superior customer interaction value by calling on General Practitioners, Specialists and Pharmacies; with the purpose of promoting our products to achieve and exceed business objectives. The Product Specialist enhances the customer experience by identifying critical needs, educating, and delivering optimal pharmaceutical-based healthcare solutions to achieve organizational goals.
 
 
 
 
 
 Lilly is committed to our global mission to:
 
 
 
 
 <ul>
 <li>
 Demonstrate a passion for serving Lilly&rsquo;s customers.
 </li>
 <li>
 Delivering improved outcomes for patients through easy interactions that enable people to feel they are genuinely cared for and able to trust us.
 </li>
 <li>
 Exhibiting strong leadership and business ownership skills.
 </li>
 <li>
 Collaborating effectively with Lilly colleagues and external business partners.
 </li>
 <li>
 This is achievable through enablers and traits that the Product Specialist demonstrates.
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Experience
 
 
 
 
 
 
 
 
 Qualification
 
 
 
 
 A degree in Pharmacy is required (mandatory)
 
 
 Driver&rsquo;s License
 
 
 
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 A minimum of 3 years pharmaceutical sales experience is desired.
 </li>
 <li>
 The ideal candidate will have experience in Diabetes.
 </li>
 <li>
 The ideal candidate to have experience in the Diabetes Customer Engagement Environment, having hosted and attended educational meetings within the industry, with some level of relationships formed.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities &amp; Competencies
 
 
 
 
 
 
 
 
 Responsibilities &amp; Tasks
 
 
 
 
 
 
 
 The capabilities required for success in this role are:
 
 <ol>
 <li>
 UNDERSTAND: Understand the healthcare marketplace; the payer environment; customer (account and stakeholder) priorities; patient, product, and monetary flows; patient disease states and therapeutic options; and Lilly resources, processes, policies, and procedures.
 </li>
 <li>
 PLAN: Analyze patient, product, and monetary flows; prioritize opportunities; build territory and account plans; and secure needed resources.
 </li>
 <li>
 EXECUTE: Execute territory and account plans; achieve territory and account plan goals and complete actions on a timely basis; and regularly assess and adjust territory and account plans as needed.
 </li>
 </ol>
 
 
 
 
 
 Competencies:
 
 
 <ul>
 <li>
 A passion for pharmaceutical sales with a proven record of accomplishments (previous sales achievements and awards).
 </li>
 <li>
 Presentation and analytical skills.
 </li>
 <li>
 Ability to build and foster relationships.
 </li>
 <li>
 Strong customer focus and understanding of the commercial environment.
 </li>
 <li>
 Diligent adherence to business integrity principles and an ethics and compliance mindset.
 </li>
 <li>
 Proficient knowledge of anatomy, physiology, disease state and current treatment options.
 </li>
 <li>
 Ability to work in a team and independently.
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Embrace technology for strategic and data-driven decision-making
 </li>
 </ul>
 
 
 
 
 
 Additional Information:
 
 
 
 
 
 The candidate selected for this role will be employed by a third-party partner organization based in UAE. Their time and efforts will be dedicated exclusively to Eli Lilly, ensuring a focused and committed contribution to our business objectives.
 
 
 
</div>

Product Specialist - Cardiometabolic Health, Abu Dhabi

Global Fluorine Chemical Factory L.L.C

About the RoleWe are seeking a creative and results-driven Media Specialist to plan, execute, and manage media strategies that enhance brand visibility and engagement. The ideal candidate will be responsible for content creation, media campaigns, and coordination across digital and traditional platforms.This position requires a native Arabic speaker with strong English proficiency and good command of Chinese (Mandarin, HSK 5 &amp; above) to support multilingual communication with stakeholders across the UAE, China, and international markets.Key Responsibilities<ul><li>Develop and implement media and communication strategies aligned with company objectives</li><li>Create, edit, and manage content for social media, websites, and marketing campaigns</li><li>Coordinate with internal teams and external agencies for media coverage and promotions</li><li>Ensure brand consistency and compliance with corporate communication standards</li><li>Monitor media performance, engagement metrics, and prepare analytical reports</li><li>Manage press releases, media communications, and brand messaging</li><li>Stay updated on media trends, digital platforms, and industry best practices</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Media, Communications, Marketing, or a related field</li><li>Proven experience as a Media Specialist or similar role</li><li>Strong writing, editing, and communication skills</li><li>Proficiency in social media platforms and media management tools</li><li>Ability to manage multiple projects and meet deadlines</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional growth and learning opportunities</li><li>Dynamic and collaborative work environment</li><li>Professional development and career growth opportunities in a leading UAE chemical manufacturer.</li><li>Multicultural work environment with UAE and China cross-industry interactions.</li></ul>Interested candidates are invited to send their updated CV to gfc.gm.recruitment@gmail.com with the subject line: &ldquo;Application for Media Specialist&rdquo;.Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per month

Media Specialist

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