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digital marketing operations & project manager

customer experience program manager

The Port Authority of New York and New Jersey

<p></p><div><h2 class="jobSectionHeader"><b>Description</b></h2>
<p></p><p>Responsibilities</p><p><br>
</p><p>The Aviation Department of the Port Authority of New York and New Jersey seeks an experienced Customer Experience Program Manager who will be responsible for implementing and leading Customer Experience and Airport Employee transformation programs to improve PANYNJ airports rankings in customer satisfaction surveys and revolutionize the customer experience for all.</p><p><br>
</p><p>Reporting to the Manager, Customer Experience, the Customer Experience Program Manager will manage several communications and airport employee enablement programs: Specific responsibilities include, but are not limited to</p><p></p><p><br>
Airport Employee Enablement</p><ul><li>
Manage and develop airport employee training and reward and recognition programs to drive courtesy improvements.</li><li>
Manage Airport Employee Working Group, including recruitment, planning, execution and follow-up implementation</li><li>
Collaborate with Airport Customer Experience Liaisons to develop and operationalize employee enablement programs</li><li>
Establish, Manage, and track various employee courtesy KPIs and targets.</li><li>
Identify and recommend/ implement mitigation strategies as needed</li><li>
Ensure the consistent delivery of quality customer experience in line with Aviation&rsquo;s Airport Customer Experience Performance and Standards Manual.</li><li>
Develop and implement communications to increase the awareness and use of the WE SOAR Higher Airport employee reward and recognition program.</li><li>
Manage the computer-based training learning management contract and WESOAR website domain, providing as-needed training and website enhancements</li></ul><p></p><p><br>
Communications
</p><ul><li>Craft, write and produce communications for Aviation Customer Experience leadership on a wide range of initiatives aimed at driving a world-class customer experience.</li><li>
Liaise with Marketing Department and Aviation Department members to identify and develop CX communications plans that reach the public at large, airport stakeholders and airport employees.</li><li>
Develop and create engaging CX presentations for executive level airport stakeholder groups
</li><li>Participate and/or represent CXU in redevelopment meetings and developments directly impacting customer or employee experience.</li></ul><p></p><p><br>
Program Management</p><ul><li>
Serve as project manager for certain customer experience initiatives &ndash; develop project plans, establish milestones, and manage projects deliverables and schedules, including but not limited to the Airport Customer Experience Specialist (ACES) and Social Media Monitoring (SMM) programs
</li><li>Lead as the primary central office contract administrator for the department&rsquo;s ACES, SMM, Virtual Assistance, employee rewards and recognition and employee training contracts.</li><li>
Support the procurement of the $180 million multi-facility ACES contract, including but not limited to the coordination of RFP committee sessions, contract authorization process, transition, implementation and program improvement</li><li>
Provide support and collaborate with others on programs that support the CX mission
</li><li>Drive alignment and the consistent implementation and operation of CX programs and service delivery at all PA airports.</li><li>
Document and develop SOPs to institutionalize CX team practices</li><li>
Benchmark, identify, and implement customer and employee experience initiatives.</li><li>
Work closely with the Customer Experience team, Landside Operations units, as well as external airport partners, to ensure the diverse needs of all segments of customers.</li></ul><p></p><p><br>
Qualifications</p><p></p><p><br>
Candidates must present the following qualifications to be considered eligible for this position:</p><ul><li>
Bachelor&rsquo;s Degree in from an accredited college or university.</li><li>
Five (5) years in Customer or Employee experience within a complex operations environment, communications, project management or other related business processes.</li><li>
Experience aligning cross-functional employee experience programs across multiple stakeholders</li><li>
Prior working knowledge and understanding of integrating Customer Experience needs into day-to-day decision making and projects.</li><li>
Ability to travel to all airports as needed</li></ul><p><br>
</p><p>Desired</p><p>
Ideal candidates will present the following profile:</p><ul><li>
Bachelor&rsquo;s Degree Communication, Marketing, Public Administration or Business Management from an accredited college or university.</li><li>
Noted experience managing large scale programs and projects across all verticals
</li><li>Contract management experience</li><li>
Manage on-going program engagement and communicate to management of all levels in the organization
</li><li>Working knowledge of Aviation facilities, employee enablement programs, communications, and marketing</li><li>
Strong organizational skills, including the ability to prioritize multiple assignments with competing deadlines.</li><li>
Excellent written, verbal and presentation skills including the ability to make concise presentations to a variety of audiences to support customer service programs.</li><li>
Strong communications skills and advanced skills developing presentations.</li><li>
Strong program management skills, including developing, implementing, and managing project plans, deliverables, and schedules.</li></ul></div>

Customer Experience Program Manager

Botify

<div><p>Botify&rsquo;s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more.</p><p>
Botify&rsquo;s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms.</p><p>
Trusted by 500+ leading brands including Macy&rsquo;s, Levi&rsquo;s, Farfetch, the New York Times, and Marks &amp; Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world.</p><p><i>
Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table!</i></p><h2 class="jobSectionHeader"><b>
Role Overview</b></h2><p></p><p>
Botify thrives on the success of our customers. We are looking for a strategic, results-driven SEO Success Manager (SSM) to engage and enable Botify&rsquo;s customers to deploy and fully utilize the Botify Platform to achieve their business outcomes. As an SSM, you will contribute to the ultimate success of the Botify customers&rsquo; onboarding experience, taking responsibility for the post-sales lifecycle of your portfolio from onboarding to project execution. Through your partnership, customers will derive maximum value from their investments using Botify&rsquo;s insights and recommendations, leading to project success, retention, and expansion. <b>This role requires a deep understanding of Technical SEO for enterprise e-commerce websites, exceptional problem-solving skills, and a passion for delivering outstanding customer experiences.</b></p><p></p><h3 class="jobSectionHeader"><b><br>
Your responsibilities:</b></h3><ul>
<li><b>Customer Onboarding</b>: Work closely with customers to understand their specific SEO strategy and build a success plan that meets their needs and objectives leveraging the Botify platform.</li>
<li><b>Training:</b> Identify customer&rsquo;s core use cases and deliver customized training across various levels and functions in our customers&rsquo; organizations</li>
<li><b>Platform Configuration:</b> Configure crawl and render settings, create custom reports, and co-develop business logic to meet customer specifications</li>
<li><b>Project Management:</b> Manage multiple customer projects simultaneously, ensuring timely and successful implementations. Define project scopes, timelines, and deliverables. Monitor progress and address any issues that may arise.</li>
<li><b>Platform Support:</b> Act as the primary point of contact for customers' technical inquiries and issues. Troubleshoot and resolve technical problems, working closely with our technical support team when necessary.</li>
<li><b>Best Practices: </b>Provide strategic guidance to customers on how to maximize the value of Botify products with consideration to technical SEO best practices.</li>
<li><b>Documentation:</b> Maintain comprehensive documentation of customer configurations, customizations, and project details. Create user guides and training materials as needed.</li>
<li><b>Continuous Learning</b>: Stay up-to-date with the latest trends in SEO and search engine technology. Share knowledge with the team to enhance our collective expertise.</li>
<li><b>Voice of Customer: </b>Provide feedback to our product team including feature requests and suggested product enhancements.</li>
</ul><h3 class="jobSectionHeader"><b>Your qualification:</b></h3><ul>
<li>3+ years of experience as an in-house SEO for a large website or at an agency, covering all aspects of SEO from high-level strategy down to technical SEO.</li>
<li>You possess a strong understanding of search engines' crawling behavior and impact on traffic and revenue.</li>
<li>Advanced knowledge and experience in the common tools of SEO, Google and Bing Search Console, Web Analytics, Botify Analytics a plus.</li>
<li>Intermediate understanding of HTML, CSS, and JavaScript.</li>
<li>You have some background in project management, preferably as an SEO Program Manager or SEO Project Manager.</li>
<li>You possess exceptional analytical, statistical, and problem-solving skills.</li>
<li>You have strong interpersonal skills; you can work with both technical and business stakeholders.</li>
<li>You are comfortable with technical concepts and adept at learning new technology applications</li>
</ul><p></p><h3 class="jobSectionHeader"><b>
Salary:</b></h3><p>
Up to $105,000 base salary + bonus</p><ul>
</ul><h4 class="jobSectionHeader"><b>What we offer:</b></h4><ul>
<li>Unlimited Time Off</li>
<li>11 company holidays</li>
<li>16 weeks of parental leave</li>
<li>Summer Fridays</li>
<li>ClassPass Subscription</li>
<li>Team building events and initiatives</li>
<li>Flexible work policy</li>
<li>Commuter benefits</li>
<li>401k</li>
<li>Health and Wellness perks</li></ul><p><br>
We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.</p></div>

SEO Success Manager

AZAAKI SOLUTIONS PRIVATE LIMITED

<p><b>Job Title: Global Program Manager &ndash; IT Services &amp; Vendor Management</b><br/><b>Location: New York (preferred) &ndash; Open to other US locations (e.g., Austin)</b><br/><b>Contract Duration: 7 months </b><br/><b>#Azaaki-NonIT</b></p><p><b>About the Role</b><br/>We are seeking a highly experienced <b>Global Program Manager</b> to provide leave coverage for a 7-month assignment within Google Corporate Engineering&rsquo;s <b>Scaled Service Delivery</b> team. This role will focus on overseeing outsourced IT services and managing large-scale vendor operations, ensuring effective service delivery, financial stewardship, and seamless cross-team coordination.</p><p><b>Key Responsibilities</b></p><ul><li>Lead and manage outsourced IT service programs, including:</li><li>Tech support for employees</li><li>AV &amp; conference room support</li><li>Event support services</li><li>Software procurement &amp; licensing</li><li>Equipment and supply chain management</li><li>Oversee outsourcing contracts and budget management.</li><li>Drive spend forecasting, monthly and annual budget planning, and financial reporting.</li><li>Consolidate and track budgets for 30+ stakeholders.</li><li>Build and maintain dashboards, reports, and presentations using <b>Google Sheets, Docs, and Slides</b>.</li><li>Coordinate across internal teams, external vendors, and stakeholders to ensure effective program delivery.</li><li>Prepare financial and operational reports for senior leadership.</li></ul><p><b>Must-Have Qualifications</b></p><ul><li><b>6&ndash;10+ years of Program Management</b> experience (open to more senior profiles).</li><li>Strong <b>finance and analytical skills</b> with expertise in budget forecasting, spend management, and reporting.</li><li>Proven success in <b>vendor operations and outsourcing management</b>.</li><li>Excellent <b>communication and stakeholder management skills</b>; fluent in English.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience in <b>procurement or supply chain program management</b>.</li><li>Knowledge of <b>budget planning and capacity management</b>.</li><li>Familiarity with <b>Google Workspace tools</b> (Sheets, Docs, Slides).</li><li>Background in <b>contact center or workforce management</b>, particularly in budget/vendor oversight (not agent-level).</li></ul><p>Job Type: Contract</p><p>Pay: $100.00 - $130.00 per hour</p><p>Ability to Commute:</p><ul><li>New York, NY 10011 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>New York, NY 10011: Relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

Global Program Manager – IT Services & Vendor Management

Vince

<div><div><b>Title</b></div><div></div><div><br>
Digital Product Associate</div><div></div><div><b><br>
Salary Range</b></div><div></div><div><br>
The anticipated base salary range for this position is $80,000 to $90,000. Exact salary depends on several factors such as experience, skills, and budget. Salary range may vary based on geographic location.</div><div></div><div><b><br>
Location</b></div><div></div><div><br>
New York, NY</div><div></div><div><b><br>
Reporting Structure</b></div><div></div><div><br>
The Digital Product Associate reports directly to the Sr. Manager, Digital Product.</div><div></div><div><b><br>
What You&rsquo;ll Be Responsible For:</b></div><div></div><div><br>
The Digital Product Associate reports to the Sr. Manager, Digital Product and supports in executing the digital product roadmap and enhancing overall site experience. This position plays a critical part in writing digital product requirements, coordinating with cross-functional teams, and using data and customer feedback to inform product decisions. The Associate will support in both the website and the app in testing and validating new features, monitoring site performance, conducting competitive research, and support in the implementation of A/B tests. This role requires strong organizational and communication skills, sharp attention to detail, and a proactive, team-oriented mindset focused on delivering optimal digital experiences.</div><br>
<div></div><ul><li>
Support the Senior Digital Product Manager in defining and executing the product roadmap for site experience</li><li>
Assist in writing clear product requirements, user stories, and acceptance criteria for new features, fixes and optimizations</li><li>
Partner with design and engineering teams to bring product concepts to life, ensuring alignment with customer needs and business goals</li><li>
Support in tracking, testing, and validating feature releases to ensure quality and expected functionality</li><li>
Use customer feedback, data, and industry insights to inform product decisions and prioritize improvements</li><li>
Support in defining, testing, and implementing A/B tests to validate user experiences before implementing broader rollouts</li><li>
Assist in search engine optimization (SEO) efforts, including crafting page headers, meta descriptions, and supporting keyword and phrase tracking to improve content visibility and performance.</li><li>
Conduct competitive market research to inform prioritization and identify opportunities for innovation</li><li>
Collaborate with cross-functional partners such as Site Experience, Creative, Marketing, and Technology teams to gather, review, and prioritize requirements to ensure transparency, alignment, and timely delivery of roadmap initiatives</li><li>
Ensure business users have the necessary training and documentation required to efficiently manage new features</li></ul><div></div><div><b><br>
What You&rsquo;ll Bring:</b></div><br>
<div></div><ul><li>
Effective &amp; Elevated Communication</li><li>
Solution Driven</li><li>
Business Acumen</li><li>
Autonomous Operator</li></ul><div></div><div><b><br>
Qualifications/Experience We&rsquo;re Looking For:</b></div><br>
<div></div><ul><li>
2-4 years of experience in product management, eCommerce, or a related field</li><li>
Strong communication and organizational skills with a collaborative, team-player mindset</li><li>
Detail-oriented with an ability to balance multiple initiatives and prioritize effectively in a fast-paced environment</li><li>
Curiosity and a passion for improving digital user experiences</li><li>
Self-motivated and eager to learn in the digital space</li><li>
Familiarity with tools like Salesforce Commerce Cloud, Jira, or Adobe Analytics is a plus</li></ul><div><b><br>
 Benefits at Vince:</b></div><ul><li>
Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding</li><li>
401(k) with employer match</li><li>
Generous paid time off plans for vacation, sick, and personal, volunteer time, as well as company holidays</li><li>
Hybrid and flexible work options available for roles that can be done remotely</li><li>
Clothing allowance &amp; merchandise discounts</li><li>
$600 annual gym reimbursement</li><li>
Monthly data/phone stipend for eligible roles</li><li>
Mental health support tools and telehealth psychology and psychiatry</li><li>
Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage</li><li>
Life, accidental death &amp; dismemberment, short-term disability, and long-term disability insurance</li><li>
Supplemental hospital indemnity, specified disease, and accident coverage</li><li>
Pre-tax commuter benefits including transit and parking</li><li>
Discounted pet, home &amp; auto, and legal insurance</li></ul><div></div><div><b><i><br>
Vince, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. Vince, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.</i></b></div></div>

Digital Product Associate

Project Renewal

<div>
 <strong>
  Title:
 </strong>
 Human Resources Generalist
 <br/>
 <br/>
 <strong>
  Program:
 </strong>
 Human Resources/Payroll Departments
 <br/>
 <br/>
 <strong>
  Overall Responsibilities
  <br/>
  <br/>
 </strong>
 HR Generalist is responsible for effective, efficient, and accurate completion of duties and responsibilities, in support of the Human Resources and Payroll Departments. The HR Generalist will be responsible for all aspects of Human Resources including recruitment, onboarding, benefit administration, training &amp; development, and policy interpretation.
 <br/>
 <br/>
 <strong>
  Essential Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 The essential duties of the HR Generalist include, but are not limited to the following activities:
 <br/>
 <br/>
 <ul>
  <li>
   Provides HR Support to a portfolio of sites (Shelter, Perm/Transitional housing) and programs (healthcare, workforce programs etc.)
  </li>
  <li>
   Responds to employee questions and inquiries regarding the organization&rsquo;s policies, practices, and benefits
  </li>
  <li>
   Supports new hire process including the on-boarding activities; background checks, collection/verification of new hire paperwork/documents etc.
  </li>
  <li>
   Conducts new staff orientation on a rotation schedule
  </li>
  <li>
   Responsible for updating and maintaining HRIS data entry of new hires, transfers, promotions, and terminations
  </li>
  <li>
   Provides Hiring Manager with support in managing the process and paperwork for new hires and internal staff changes (promotions, transfers, and termination)
  </li>
  <li>
   Responsible for Leave Administration, including but not limited to Disability, FMLA, PFL, Workers Comp, Leave of Absences, etc.
  </li>
  <li>
   Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance;
  </li>
  <li>
   Submission of regulatory reports including, but not limited to OSHA, EEO, Workers Comp, etc.
  </li>
  <li>
   Maintaining the HRIS database, conducting regular audits to ensure accuracy and data integrity
  </li>
  <li>
   Manages tuition reimbursement and employee referral bonus program
  </li>
  <li>
   Assist with recruitment such as, review resume for distribution, conduct pre-phone screening, schedule interviews, post jobs and update job descriptions as needed
  </li>
  <li>
   Provides guidance and training to Hiring Managers on recruitment process (opening positions, posting, etc.), and best candidate selection.
  </li>
  <li>
   Manages HR initiatives, including employee engagement and recognition, training &amp; development;
  </li>
  <li>
   Leads and manages all employee relations concerns with site portfolio
  </li>
  <li>
   Participates in employee disciplinary meetings, PIPs, terminations, and investigation
  </li>
  <li>
   Manages the Employee Performance Management process
  </li>
  <li>
   Performs customer service functions by answering employee requests and questions in a timely manner.
  </li>
  <li>
   Provides backup support to HR Generalist when on leave
  </li>
  <li>
   Provides support on various Human Resource projects as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Activities
  <br/>
  <br/>
 </strong>
 Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability. While performing the duties of this position, the HR Generalist is required to operate in a normal business environment, which includes sitting, bending, walking, lifting, operating computers and other office equipment and traveling to all Project Renewal sites for scheduled meetings/trainings.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in Human Resources or related discipline in preferred
  </li>
  <li>
   Minimum 2-3 years of related experience required
  </li>
  <li>
   Understand human resource principles, practices, and procedures
  </li>
  <li>
   Proficient with Microsoft Office Suite (Word, Excel, PowerPoint etc.)
  </li>
  <li>
   Ceridian Dayforce preferred or related HRIS software
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Excellent interpersonal, customer service and organizational skills
  </li>
 </ul>
</div>


HR Generalist

Crothall Healthcare

<div><p><b>Salary: $65800 - 66000 / year</b></p><p></p><p><b><br>
Crothall Healthcare</b> is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare&rsquo;s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry &amp; Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.</p><p></p><div><div><b><br>
SUPPORT SERVICES MANAGER IN TRAINING</b></div><div><b>
OPPORTUNITIES AVAILABLE ACROSS THE U.S.!</b></div><div></div><div><br>
ROLE DESCRIPTION</div></div><div></div><div><br>
WE ARE a family of companies delivering the best in food, hospitality, and support services. As the leading foodservice and support services company in the US, we are known for our great people, great service, and great results. If you&rsquo;ve been hungry and away from home, chances are you&rsquo;ve tasted our delicious food and experienced our outstanding service. Our 250,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, stadiums, arenas, convention centers, museums, and much more &ndash; in all 50 states.</div><div></div><div><br>
WE BELIEVE that each and every employee plays a key role in our growth, innovation, evolution, and legacy. We know that the next big idea can come from anyone. We encourage developing and attracting diverse expertise that differentiates us as a company as we continue to raise the bar in everything we do.</div><div><br>
</div><div>YOU ARE someone that is passionate about developing yourself and those around you. You enjoy being a part of a team that is collaborative, innovative, and driven to succeed. You are inspired to create lasting, memorable experiences for guests. You believe in delivering great service to guests, building strategic partnerships with clients, and continuing to learn and improve each day. You are flexible, adaptable, and are able to act decisively with little or no supervision.</div><div></div><div><br>
YOU MAY HAVE:</div><ul><li>
Bachelor's or Associate Degree received by August 2026 or prior (required)</li><li>
One year of customer service or related work or internship experience (preferred)</li><li>
Willingness to relocate for the right role or advancement opportunity</li><li>
Demonstrated financial acumen including profit and loss management, inventory, and cash handling skills</li><li>
Ability to communicate effectively both written and verbally with peers, employees, clients, and customers</li><li>
Strong organizational skills with the ability to prioritize, multi-task, and meet deadlines in a fast-paced work environment</li><li>
Basic understanding of contract administration and client relations</li><li>
Basic knowledge of operating and maintenance instructions, safety regulations, codes and use of departmental policy and procedure manuals</li><li>
Mechanical inclination</li><li>
Competency in all Microsoft Office applications
</li><li>Driver&rsquo;s License (required for transportation roles)</li></ul><div></div><div><br>
ABOUT THE <b>MANAGER IN TRAINING</b> ROLE:<br>
<b>As a Support Services Manager in Training (MIT), you will gain preparation for a potential future role within our support services team leadership. Through this process, you will learn the best practices of your Compass Group sector, and facilitate these practices within areas which may include, but are not limited to: safety, quality control, maintenance, patient transport, groundskeeping, housekeeping, hiring, training, payroll, profit and loss, and more.</b> As an MIT, you will be assigned to a training location to complete the on-site, hands-on learning portion of your onboarding and training experience while you participate, in tandem, in Compass Group&rsquo;s Accelerated Manager Program (AMP). Upon successful completion of AMP, relocation within your assigned region may be required to be considered for placement opportunities. Placement or promotional opportunity into a full-time management position upon completion of AMP is based upon your performance and business need and is not guaranteed. As an AMP grad with a focus in support services, you may take on managerial assignments in operational areas such as:</div><br>
<div></div><ul><li>
Environmental Services Management</li><li>
Patient Transportation Management</li></ul><div></div><div><div><div><h2 class="jobSectionHeader"><b><br>
ABOUT THE ACCELERATED MANAGER PROGRAM:</b></h2>
</div><div><p>
AMP is a unique combination of assessment, organizational training, and one-on-one coaching that surfaces and develops our future leaders. AMP provides new and aspiring managers with an impactful, fast-track learning opportunity focusing on management development. AMP uses a personalized approach that aims to customize learning for your unique strengths, skills, and interests. This program can be completed in 12 weeks or more, depending on your learning needs, your pace, and the goals of your particular business.</p><p>
By participating in AMP, you will receive:</p><ul><li>
Competency-based assessment to identify your leadership strengths and opportunities for development</li><li>
Custom-built, personalized learning path with experiential learning, micro-courses, and simulations</li><li>
One-on-one peer support and mentorship</li><li>
360&deg; evaluation of progress and development</li></ul></div></div></div><p><b>
Apply to Crothall today!</b></p><p><i>
Crothall is a member of Compass Group USA</i></p><p><b>
Click here to Learn More about the Compass Story</b></p><p></p><p><b><br>
Associates at Crothall are offered many fantastic benefits.</b></p><br>
<p></p><ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Flexible Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul><p>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.</p><p></p><p><b><br>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.</b></p><p><b>
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.</b></p><p></p><p><b><br>
Applications are accepted on an ongoing basis.</b></p><p><b>
Crothall maintains a drug-free workplace.</b></p><p></p><p><b><br>
Req ID: </b>1464380</p><p>
Crothall Healthcare</p><p>
CASSANDRA LINN RUFF</p><p>
[[req_classification]]</p></div>

Support Services Manager in Training / Crothall Healthcare, New York City

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon is seeking an industry proven and detail oriented Supplier Qualification Manager to support supply chain innovation and optimization of automation technologies across our Last Mile delivery operation. Successful candidates are natural self-starters who have prior experience in the integrated automation project life cycle, contract manufacturing, change management, and system supplier and/or technology sourcing. The Supplier Qualification Manager must be agile with the ability to quickly adapt strategies, plans and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. We value open minds, customer focus, innovation empowerment, and a team-first mindset to deliver the most advanced and cost-effective automation solutions globally. This role is crucial in optimizing our processes, ensuring efficient and timely delivery of packages to our customers while maintaining strong supplier relationships and driving continuous improvement in our automation initiatives.<br>
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Key job responsibilities<br>
Key job responsibilities<br>
<ul><li>Managing overall supplier relationships including supplier performance, capability, capacity planning, contracting, risk mitigation, cost and quality improvements.</li><li>Collaborating with technical operations, engineering, and program teams on new product introduction programs to define standard and custom product requirements ensuring sourcing strategies meet the technical capabilities, cost, and business objectives.</li><li>Drive suppliers&rsquo; continuous improvement and value engineering in support of program&rsquo;s performance metrics: quality, delivery, capacity, cost and safety.</li><li>Monitor suppliers&rsquo; supply chain, manufacturing, human capital with respect to overall program objectives.</li><li>Development and execution of global commodity strategies that align business requirements with supplier capabilities.</li><li>Develop alternate sourcing strategies to optimize costs and ensure continuity of supply.</li></ul><br>
A day in the life<br>
1. Support Purchasing with the supplier approval process by assessing manufacturing/technology capabilities and Health, Safety and Environmental risk<br>
2. Investigate and support the resolution of supplier quality-related SIV complaints. Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes and procedures to aid and improve operational performance
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3. Manage the root cause analysis and corrective actions process of supplier quality to address process failures and ensure timely delivery of high-quality products from suppliers</div><h2 class="jobSectionHeader"><b><br>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor&rsquo;s degree in Business, Operations, Supply Chain Management, Engineering, or related field.
</li><li>5+ years in Supply Chain experience
</li><li>Experience in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment.
</li><li>Experience owning program strategy, end to end delivery, and communicating results to senior management
</li><li>Review and understand engineering design documents for mechanical components.
</li><li>Experience developing, leading, and executing global commodity strategies focused on supplier cost, risk, and lead time reduction strategies.
</li><li>Experience with contract negotiation and execution with high volume domestic and internationally based suppliers.
</li><li>Technical, analytical, and management skills to lead RFQs, supplier selection, supplier capacity planning, and supplier risk identification/mitigation in NPI programs.</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Master's degree in Business Administration, Industrial or Operations Engineering, Supply Chain Management, or a related field.
</li><li>Experience working with steel fabricated components and associated commodities.
</li><li>Proficient in using Microsoft Office and ERP/PLM.
</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<br>
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,200/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Supplier Qualification Manager, WW Engineering and Innovation

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