marketing specialist

digital marketing specialist Jobs in Riyadh

digital marketing specialist

guest experience expert

hr specialist

sales coordinator

customer experience specialist

Tesla

<div>What to Expect<div>
As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies. You are driven by the mission of Tesla to accelerate the world&rsquo;s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.</div> 
What You'll Do<div><ul><li>
Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture,</li><li>
Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience,</li><li>
Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities,</li><li>
Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions,</li><li>
Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion,</li><li>
Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition,</li><li>
Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.</li></ul></div> 
What You'll Bring<div><ul><li>
Excellent interpersonal skills with a natural ability to build rapport and engage with customers.</li><li>
Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions,</li><li>
Ability to communicate information in an easy-to-understand manner,</li><li>
Proven track record of delivering excellent customer experiences,</li><li>
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment,</li><li>
Flexibility to work on weekends and evenings as required,</li><li>
A passion for Tesla's mission to accelerate the world's transition to sustainable energy,</li><li>
GCC Driving license.</li></ul> 
Join the mission, apply today.</div> 

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. 
 
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

Customer Experience Specialist, Sales - Riyadh

<div>What to Expect<div>
As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies. You are driven by the mission of Tesla to accelerate the world&rsquo;s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.</div> 
What You'll Do<div><ul><li>
Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture,</li><li>
Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience,</li><li>
Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities,</li><li>
Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions,</li><li>
Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion,</li><li>
Collaborate with sales teams, and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition,</li><li>
Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.</li></ul></div> 
What You'll Bring<div><ul><li>
Excellent interpersonal skills with a natural ability to build rapport and engage with customers.</li><li>
Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions,</li><li>
Ability to communicate information in an easy-to-understand manner,</li><li>
Proven track record of delivering excellent customer experiences,</li><li>
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment,</li><li>
Flexibility to work on weekends and evenings as required,</li><li>
A passion for Tesla's mission to accelerate the world's transition to sustainable energy,</li><li>
GCC Driving license.</li></ul>
Join the mission, apply today.</div> 

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. 
 
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.</div>

P - Customer Experience Specialist, Sales - Riyadh

Devoteam

<div>
 
 
 Company Description
 
 
 
 
 Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future.&nbsp;
 
 
 With 25 years&rsquo; experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change.&nbsp;
 
 
 Creative tech for Better Change.
 
 
 
 http://www.devoteam.com
 
 
 
 
 
 Job Description
 
 
 
 
 As a Customer Experience (CX) Consultant, you will play a pivotal role in enhancing customer satisfaction and loyalty by analyzing and optimizing every touchpoint of the customer journey. You will collaborate with cross-functional teams to develop strategies and implement initiatives aimed at improving the overall customer experience. Through your expertise in CX methodologies and data-driven insights, you will drive meaningful change and foster a customer-centric culture within the organization.
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Conduct thorough assessments of current customer experiences across all channels and touchpoints.
 </li>
 <li>
 Develop comprehensive CX strategies and roadmaps aligned with business objectives and customer needs.
 </li>
 <li>
 Utilize customer feedback, journey mapping, and data analytics to identify pain points and opportunities for improvement.
 </li>
 <li>
 Collaborate with internal stakeholders to prioritize and implement initiatives that enhance the end-to-end customer journey.
 </li>
 <li>
 Design and implement measurement frameworks and KPIs to track the effectiveness of CX initiatives and drive continuous improvement.
 </li>
 <li>
 Provide guidance and support to teams across the organization to ensure consistency and alignment with CX goals and standards.
 </li>
 <li>
 Stay updated on industry trends, best practices, and emerging technologies in the field of customer experience
 </li>
 <li>
 Lead training sessions and workshops to educate teams on CX principles and methodologies.
 </li>
 <li>
 Serve as a trusted advisor to senior leadership, providing insights and recommendations to drive strategic decision-making and business growth.
 </li>
 </ul>
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 2 - 5 years of experience&nbsp;
 </li>
 <li>
 Analytical and problem solving skills
 </li>
 <li>
 Customer Journeys Modeling
 </li>
 <li>
 Excellent Communication Skills
 </li>
 <li>
 Consulting background&nbsp;
 </li>
 <li>
 Bachelor's Degree in&nbsp;Media, Marketing, Business administration or any related field&nbsp;
 </li>
 </ul>
</div>

Customer Experience Consultant

SITA

<div>
 
 Overview
 
 
 
 
 WELCOME TO
 
 
 SITA
 
 
 
 We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world&rsquo;s air travel industry.
 
 
 You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
 
 
 Are you ready to love your job? The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 At SITA we believe in putting the customer at the center of everything we do. The primary objective of this role is to make SITA customers successful and seen as a business partner. Partnering with customers on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a Customer Operations Specialist you would be responsible for executing against our promises ensuring that our customers are receiving the most value from their investment. Provide proactive input leveraging the capabilities of SITA product &amp; services to ensure we can retain and expand the account revenue.
 
 
 As a Customer Operations Specialist, it is also expected of you to engage in, manage and maintain any third-party contracts that SITA might have fulfilled their contract with the client.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Develop a strong partnership with customer channel partners and SITA executive sponsors to drive product adoption and mitigate risk to renewal. Serve as the voice of the customer within SITA.
 </li>
 <li>
 Provide proactive tactical innovative advice to customers.
 </li>
 <li>
 Owns End-to-End Operational Escalation management and proactively manage escalation to ensure customer dissatisfaction issues are addressed at an early phase.
 </li>
 <li>
 Partner with Sales to help ensure renewals and expansion opportunities are identified and closed successfully.
 </li>
 <li>
 Lead the Continual Process Improvement process with the customer including recommendations for service upgrades and proactively monitor SITA customer services identify improvement and risk areas and own the various service improvement plans.
 </li>
 <li>
 Maintain thorough knowledge of SITA products/services features and target markets by participating in formal and informal training.
 </li>
 <li>
 Manage other client service staff assigned to support the customer.
 </li>
 <li>
 Manage third party supplier/s according to contract specifications.
 </li>
 <li>
 Contribute with Sales and Bid teams to developing customer proposals by identifying any local factors that may impact on the operational model and/or associated internal and external costs.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ABOUT YOU
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT, Telecom, or equivalent
 </li>
 <li>
 7+ years of customer facing experience delivering IT services to internal or external customers
 </li>
 <li>
 5+ years of experience in Airline / Air Transport industry
 </li>
 <li>
 Bilingual in Arabic and English (both required)
 </li>
 <li>
 Applicants must be Saudi nationals to be considered for this position.
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Proven track record in operational leadership with 5+ years in managing customer-facing functions, ideally within a SaaS or tech-driven environment, ensuring high service levels and operational excellence.
 </li>
 <li>
 Demonstrated success in relationship and stakeholder management: Skilled at fostering strong internal and external partnerships to drive customer satisfaction and retention across operational teams.
 </li>
 <li>
 Experience with onboarding and training customers: Ability to guide customers through the initial setup and ongoing use of a product or service.
 </li>
 <li>
 Experienced in driving business growth through operational insights: Able to support upselling and cross-sell strategies by identifying trends and aligning resources accordingly.
 </li>
 <li>
 Operational project coordination: While formal project management certification is not essential, being able to lead multiple initiatives and coordinate cross-functional teams toward shared objectives.
 </li>
 <li>
 Proficient in data analysis and operational reporting: Uses customer data and performance metrics to drive continuous improvement and optimize delivery service.
 
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Deep understanding of operational strategies in customer success: Well-versed in best practices and processes that improve customer experience and team efficiency.
 </li>
 <li>
 Ability to align operational activities with business goals: Strong focus on translating customer needs into actionable plans, ensuring service delivery aligns with business outcomes.
 </li>
 <li>
 Familiarity with operational and customer success KPIs such as SLA adherence, case resolution time, key metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Health Scores
 </li>
 <li>
 Technically competent with products and systems: Able to troubleshoot basic issues and work closely with technical teams to address more complex challenges.
 </li>
 <li>
 Analytic thinking with problem solving as primary outcome.
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong communication and stakeholder management: Confident in presenting to leadership, coordinating with cross-functional teams, and maintaining transparency across business units.
 </li>
 <li>
 Excellent problem-solving and critical thinking: Capable of analyzing operational challenges and implementing practical, scalable solutions.
 </li>
 <li>
 People leadership and team engagement: Builds trust with teams and customers alike through empathy, collaboration, and a customer-first mindset.
 </li>
 <li>
 Exceptional time management and organizational ability: Excels in balancing multiple responsibilities, meeting deadlines, and maintaining high service standards.
 
 
 
 </li>
 </ul>
 
 NICE-TO-HAVE
 
 
 
 <ul>
 <li>
 Experience in a complex multi-cultural matrix management organization
 </li>
 <li>
 ITIL Certification
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team&rsquo;s needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development
 
 : Level up your skills with our training platforms, including LinkedIn Learning!
 
 
 
 🙌🏽 Competitive Benefits
 
 : Competitive benefits that make sense with both your local market and employment status.
</div>

Customer Operations Specialist

STAY Residential

<div>
 
 
 Company Description
 
 
 
 STAY Residential is a Build to Rent Residential real estate development and multifamily property management company. Since 2015, STAY Residential has been providing communities with exceptional facilities and amenities. We offer numerous semi-furnished floor plans and various lease periods, allowing residents to determine where they want to STAY.
 
 
 
 Role Description
 
 
 
 The Resident Quality Specialist plays a crucial role in ensuring high standards of service and product delivery and resident satisfaction. This position focuses on supporting both quality control initiatives and direct customer interactions, aiming to identify areas for improvement and enhance the overall resident experience.
 
 
 
 
 
 
 
 ﻿
 
 Responsibilities:
 
 
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Quality Assurance Support:
 
 
 
 
 o Assist in conducting regular quality checks on common areas, amenities, and vacant units to ensure they meet STAY's standards before and after occupancy.
 
 
 
 
 o Support the facility management and implementation of basic quality checklists and procedures for various operational tasks (e.g., cleaning, minor maintenance).
 
 
 
 
 o Help compile data from inspections and quality audits, flagging recurring issues for the review of facilities operation management.
 
 
 
 
 o Document and track identified quality deficiencies, ensuring follow-up actions are taken.
 
 
 
 
 o Coordinate the facility management and resident communication.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Customer Experience Support:
 
 
 
 
 o Provide initial support for resident inquiries and feedback received through the STAY Portal, email, or phone, escalating complex issues as needed.
 
 
 
 
 o Assist in gathering resident feedback through surveys and documentation tools (e.g., move-in surveys, satisfaction surveys) and direct interactions.
 
 
 
 
 o Help analyze customer feedback data to identify trends and common pain points.
 
 
 
 
 o Support the Resident Experience Manager in organizing and executing small-scale community events or initiatives.
 
 
 
 
 o Contribute to maintaining accurate records of resident interactions and complaints within the CRM system.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Operational Assistance:
 
 
 
 
 o Collaborate with the Facilities Operations team to understand common maintenance issues and their impact on resident satisfaction.
 
 
 
 
 o Assist in monitoring the company portal for tenant responses, ensuring timely initial acknowledgment and facility management efficiency with the residents.
 
 
 
 
 o Support in preparing basic reports related to quality findings and customer interaction metrics.
 
 
 
 
 o Collect needed customer visits and property presence for direct reporting and collecting inquiries of the residents.
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Visitors and Applicants Support:
 
 
 
 
 o Conduct property tours for prospective residents, ensuring a welcoming and informative experience.
 
 
 
 
 o Provide follow-up communication to applicants, answering questions and encouraging next steps
 
 
 
 
 o Ensure show units and common areas are visit-ready and meet quality standards.
 
 
 
 
 o Log applicant information and notes in STAY Portal.
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree or Diploma in Business Administration, Hospitality Management, Real Estate, or a related field. Fresh graduates are encouraged to apply. Strong communication skills, attention to detail, and a willingness to learn are essential. Proficiency in Microsoft Office and the ability to work in a dynamic, customer-focused environment are required.
 
 </li>
 </ul>
</div>

Resident Quality Specialist

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. 
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $3.3 billion. 
 
We are seeking a skilled Customer Service Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English, and have a strong understanding of customer service principles and practices as well as cultural nuances of the GCC region. In this role, you will be responsible for monitoring, evaluating and improving the quality of our customer service interactions to ensure customer satisfaction and retention.</div><div></div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Monitor customer service interactions (voice, chat, emails) to ensure quality standards are met and exceeded.</li>
<li>Evaluate customer service performance using quality assurance metrics and provide feedback to agents and supervisors.</li>
<li>Develop customised learning plans and coach agents to enhance customer service skills and knowledge.</li>
<li>Analyze dissatisfied customer interactions to identify trends and opportunities for improvement.</li>
<li>Conduct research to identify best practices in customer service, and suggest continuous improvement practices</li>
<li>Work closely with other team members to ensure a high level of customer satisfaction.</li></ul> 
<h3 class="jobSectionHeader">
Requirements:</h3> 
<ul>
<li>
Fluency in Arabic (CEFR Level B2) and English (CEFR level C1) for both written as well as spoken.</li>
<li>Proven experience in a customer service quality assurance role.</li>
<li>Strong knowledge of customer service principles and practices.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to work independently and as part of a team.</li>
Bachelor's degree in business administration, marketing, or a related field 
<li>
</li></ul><div>Preferred qualifications:</div> 
<div></div><ul><li>
Six Sigma (Green or Black Belt) / LEAN or any other quality management certifications</li></ul><div></div><h3 class="jobSectionHeader"> 
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Customer Service Quality Specialist - KSA Residence

Sanofi

<div>We are seeking a highly motivated and visionary leader interested in shaping the management of people with Multiple Sclerosis.
As the Customer Experience Manager &ndash; Multiple Sclerosis, you will be based in Riyadh and responsible for shaping perceptions within the MS community by challenging traditional paradigms and building belief in the unique biology of disability progression independent of relapses.
You will also play a key role in enabling healthcare professionals to identify appropriate patients through targeted education and engagement.
Reporting to the Franchise Head, this role is strategically positioned to realize the ambition for Tolebrutinib and contribute to the overall future success of Sanofi. 
Your core responsibilities will include:<ul><li>
Mapping and segmenting accounts and developing in-depth knowledge of each identified key account including strategic goals, value drivers, relevant business metrics, and unique emerging needs</li><li>
Understanding key accounts&rsquo; critical stakeholders (e.g., MS Specialist, General Neurologist, MS Nurse and key decision makers), their roles, org structure and how they influence each other in the ecosystem to ensure account/departmental coordination</li><li>
Developing strategic account plans including prioritization, based on identified barriers to address and opportunities</li><li>
Co-creating solutions with accounts&rsquo; key decision-makers to remove operational barriers and supporting screening and monitoring initiatives</li><li>
Leveraging omnichannel approach (e.g., F2F, digital channels, portals, etc.) to ensure a high-touch and personalized engagement with key accounts&rsquo; and other stakeholders.</li><li>
Collaborating with cross-functional field-based teams (e.g., Market Access) in leading discussions on product access and formulary inclusion, administrative flows definition, and more generally to proactively address accounts&rsquo; needs and ensuring effective pull-through</li></ul><ul><li>
Engaging with HCPs and broader set of stakeholders who play a critical role in the patient pathway to convey an effective narrative on disease progression and create general disease awareness pre-launch and treatment options post-launch, leveraging innovative value story techniques and tailoring engagement to stakeholders&rsquo; level of maturity</li><li>
Informing customer segmentation and customer portrait / persona creation by sharing insights collected on the field</li></ul> 
About you 
Education:<ul><li>
BA/BS degree in pharmaceutical science.</li></ul>
Experience:<ul><li>
Minimum of 3-5 years Sales experience in Neurology (Preferably Multiple Sclerosis)</li><li>
Experience in driving successful product launches, with a proven track record of achieving sales targets and building strong customer engagement from launch.</li></ul> 
Soft skills:<ul><li>
Excellent interpersonal and communication skills, with ability to effectively engage internal and external stakeholders, build and cultivate strong working relationships</li><li>
Ability to work agile, demonstrate creativity and be a strong team player</li><li>
Self-driven, results-oriented with ambition for optimal results</li><li>
A solution-oriented mindset enabling effective and creative problem solving with customers' needs as a primary focus</li><li>
Ability to dynamically adjust priorities due to changing circumstances</li><li>
Agile learner who is comfortable operating in complex environments</li><li>
Ability to influence, impact and guide peers</li><li>
Ability to articulate and explain the strategy in a simple and clear way</li><li>
Ability to build proper environment to enable Playing to Win culture to flourish</li><li>
Role model for the agile way of working</li><li>
Team player: Collaborative thinking while keeping the collective dynamics in mind, seeks for collective success rather than individual success</li><li>
Growth mindset &amp; learning agility: Open to develop him/herself (receive &amp; give feedback) 
Technical skills:</li><li>
Demonstrated success across multiple field-based sales roles</li><li>
Strong customer relationship management capabilities</li><li>
In-depth knowledge of care pathway operations</li><li>
Skilled in leveraging an omnichannel strategy to deliver tailored, high-impact engagements with external experts, aligned to their maturity and preferences</li><li>
Strong commercial acumen with strategic and innovative thinking</li><li>
Influential communicator with the ability to lead and inspire without direct authority</li><li>
Proven expertise in disease education</li><li>
Proficient in digital tools and analytics; able to transform data and feedback into actionable insights</li><li>
Committed to full compliance with all relevant regulations</li></ul>
null</div>

Customer Experience Manager - Multiple Sclerosis

Explore 2259+ Customer experience specialist in Riyadh this September. Find roles across top companies and apply now to boost your career.