client engagement executive Jobs in Riyadh

client engagement executive

consultant

hr executive

hr specialist

accommodations supervisor

guest experience expert

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26016388
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Courtyard by Marriott Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia, 11491VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.
 
 
 In joining Courtyard, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Experience Expert

<div>Additional Information 
Job Number26020295 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia, 12511 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Omorfia Group LLC

PURPOSE OF THE ROLEProvide expert personal care services to guests, with basic grooming services (Massages and Mani/Pedi). She helps not only with the application of treatments but also with advising and recommending appropriate services via guest consultations. She is also involved with providing a more comprehensive treatment to her guests. She is expected to offer to her guests a beverage and provide movements after the service to create a more luxurious experience.KEY RESPONSIBILITIES▪ Greeting guests ▪ Ensuring guest is comfortable ▪ Consulting guests with treatment procedure ▪ Ensuring guest has no contra indication to the service ▪ Recommending after care ▪ Cleanness of own station after each service ▪ Review own daily sales report ▪ Use specialist tools and electrical equipment ▪ Maintain safe work practices and hygiene standards ▪ Perform the services included in the menu regarding massages, slimming therapy, manicure / pedicure and to the guestsJob Types: Full-time, PermanentPay: ﷼3,000.00 - ﷼4,000.00 per month

Female Massage Therapist - Bedashing Beauty Lounge

<div>Additional Information 
Job Number26015579 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Riyadh Hotel &amp; Towers, Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11623 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Doorman (Saudi)

LILOU ARTISAN PATISSERIE

Position Summary This role entails working closely with the most important segment of our business &ndash; our guests; by providing excellent customer care and assisting them in choosing the perfect products for their celebrations &ndash; suggesting new and exciting options.You will develop and maintain strong relationships with our guests so as to build customer and brand loyalty &ndash; thereby maintaining and increasing profitability as required. Getting to know our guests, their preferences are paramount to providing the most suitable item.You will be fully knowledgeable about the Boutique&rsquo;s Brand, Products and Services, ensuring our guests are reminded about old favourites and encouraged to try new items.Most importantly, you will ensure that our guests receive superior service, from the first telephone call to the receipt of payment/delivery and assist the team in providing a Boutique and Brand&rsquo;s service, we can be truly proud of.Responsibilities<ul><li>To ensure complete understanding of the operation, brand philosophy of LAP and Al Ghalia as a whole</li></ul><ul><li>To prepare work area for opening, mid-shift, or closing in accordance with the company&rsquo;s standards</li></ul><ul><li>To perform all duties in accordance with the Standard Operating Policies and Procedures with the objective of maximising guest&rsquo;s satisfaction</li></ul><ul><li>To comply with all the company&rsquo;s statutory and legal requirements for fire, licensing and food handling</li></ul><ul><li>To make sure to maintain all furniture, fixtures and equipment are operating safely and maintained as required</li></ul><ul><li>To assist the SBU&rsquo;s operation in the immaculate upkeep throughout the boutique</li></ul><ul><li>To handle guest enquiries in a courteous and efficient manner</li></ul><ul><li>To ensure that the workplace and surrounding areas are kept clean and organized at all time</li></ul><ul><li>To notify the MOD and/ or Chef of any special guest request</li></ul><ul><li>To report for duty punctually wearing the correct uniform and adhering to grooming standards and hygiene at all times</li></ul><ul><li>To stock the Boutique&rsquo;s shelves with merchandise as required</li></ul><ul><li>To possess full product knowledge so as to undertake correspondence, order taking and accurate estimation of quantities to guests</li></ul><ul><li>To put guests at ease by locating their orders (system, function sheet) on the Business Unit&rsquo;s Computer System and sending the runner to collect it from the designated area and confirming the correct order and balance due</li></ul><ul><li>To take orders from guests in person and over the telephone giving expert advice</li></ul><ul><li>To meet all timelines as required so as to ensure consistency in the service provided</li></ul><ul><li>To assist guests in planning and designing bespoke cake orders as needed</li></ul><ul><li>To balance cash registers with required reports (Cash, credit card slips, City ledgers, complimentary, discounts, cancelled orders, voids and reports)</li></ul><ul><li>To report any balances&rsquo; discrepancies and/or problems to the Assistant Shop Manager and/ or Shop Manager</li></ul><ul><li>To receive customer food trays and assign the runner to distribute it to the assigned sections</li></ul><ul><li>To fill in the opening and closing inventory sheet stock of extra displayed items (whole cakes, individual cakes, grab and go items etc.), as required by the Business Unit &ndash; in line with the Company&rsquo;s Purchasing Department&rsquo;s Policies and Procedures</li></ul><ul><li>To ensure an adequate stock of consumable items (boxes, bags, ribbons etc.) and proceed with the purchase order, if and when needed</li></ul>Qualification <ul><li>Previous experience in high-end retail and service experience in luxury boutique</li><li>Customer Management skills</li><li>Ability to work both independently and in a team</li><li>Ability to prioritize tasks</li><li>Team-working skills: ability to work alone or as part of a team</li><li>Self-motivated and detail oriented</li><li>Good interpersonal and communication skill</li><li>Ability to remain calm during busy periods</li></ul>Job Type: Permanent

Sales Associate/Cashier

Ramada by Wyndham Riyadh King Fahd Rd

<div>Job Summary:The Front Office Agent is responsible for providing exceptional customer service to guests, ensuring a smooth check-in and check-out process, and addressing any guest inquiries or concerns. This role requires excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.
Key Responsibilities:<ul><li>
Guest Services:Greet and welcome guests upon arrival, provide information about hotel facilities and services, and assist with any special requests.</li><li>
Check-In/Check-Out:Efficiently handle the check-in and check-out process, including verifying guest information, processing payments, and issuing room keys.</li><li>
Reservations:Manage room reservations, cancellations, and modifications, ensuring accuracy and attention to detail.</li><li>
Communication:Answer phone calls, respond to emails, and handle guest inquiries promptly and professionally.</li><li>
Problem Resolution:Address and resolve guest complaints or issues, escalating to management when necessary.</li><li>
Billing:Prepare and review guest bills, ensuring all charges are accurate and properly documented.</li><li>
Team Collaboration:Work closely with other hotel departments, such as housekeeping and maintenance, to ensure a seamless guest experience.</li><li>
Record Keeping:Maintain accurate records of guest information, reservations, and transactions.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><ul><li>
High school diploma or equivalent; additional education in hospitality or related field is a plus.</li><li>
Previous experience in a customer service or front desk role, preferably in a hotel setting.</li><li>
Proficiency in hotel management software and Microsoft Office Suite.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work flexible hours, including weekends and holidays.</li><li>
Fluency in English; knowledge of additional languages is an advantage.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Tools</h3>
Microsoft Office<h3 class="jobSectionHeader">
Customer service</h3>
Customer Orientation, Customer Service, Customer Communication, Customer Care</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Accountability, Diversity &amp; Inclusion, Caring, Fun</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Incentive plans, Learning &amp; development programmes, Career development, Hotel restaurant staff rate, Multisport Benefit program &ndash; Employee Friends &amp; Family, Multisport Benefit program &ndash; Employee, Employee rate in all Wyndham hotels globally, Training program &ndash; All employee levels, Staff party</div></div>

Front Office Agent - Local

Faena

<div>Company Description 
About Faena
Faena creates cultural epicenters&mdash;living stages where art, design, and warm, attentive hospitality convene to craft a feast for the senses. We are a Cultural Embassy that invites guests to seek the extraordinary, shaping worlds that feel profoundly personal, welcoming, and alive.
&ldquo;At Wadi Safar, we are shaping a new world where art, architecture, and nature live in harmony. Guided by a shared respect for culture and craft, this collaboration with Diriyah Company reflects our belief that beauty can elevate everyday life and inspire a new way of living.&rdquo;
&mdash; Alan Faena 
Job Description 
The Role
As Director of Rooms at Faena Wadi Safar, you will be the curator of the guest&rsquo;s lived experience&mdash;shaping moments of arrival, rest, and return with intention, elegance, and emotional depth.
You will lead the Rooms world&mdash;Front Office, Guest Experience, Butler Services, Housekeeping, and Residences&mdash;ensuring that every encounter feels effortless, expressive, and deeply human. Rooted in Saudi culture and hospitality, you will bring Faena&rsquo;s vision to life through presence, ritual, and care.
What You Will Create
A Poetic Guest Journey
Craft an arrival-to-departure experience that feels ceremonial yet natural&mdash;where service anticipates rather than reacts, and every detail speaks softly of care, artistry, and belonging.
Pre-Opening as a Creative Act<ul><li>
Guide the pre-opening of the Rooms division with clarity and intention&mdash;bringing systems, spaces, teams, and rituals into alignment so opening day unfolds with confidence and grace.</li></ul>
A Living House of Hospitality<ul><li>
Shape guestrooms, residences, and public spaces as places of comfort and character&mdash;where Faena&rsquo;s bold design language meets warmth, privacy, and impeccable stewardship.</li></ul>
Service as Ritual<ul><li>
Translate standards into rituals and procedures into moments&mdash;ensuring Butler-led service, housekeeping precision, and guest engagement feel expressive, personal, and memorable.</li></ul>
Teams with Presence<ul><li>
Recruit, inspire, and develop Rooms leaders and colleagues who lead with pride, empathy, and polish&mdash;championing Saudi talent and creating pathways for growth and mastery.</li></ul>
Performance with Grace<ul><li>
Balance artistry with accountability&mdash;driving guest satisfaction, operational excellence, and asset care while honoring the emotional cadence of ultra-luxury hospitality.</li></ul>
A Signature Guest Journey<ul><li>
Design and deliver a seamless, emotionally resonant Rooms experience that transforms stays into lasting memories.</li><li>
Champion personalized service, intuitive anticipation, and Faena&rsquo;s signature rituals across all guest touchpoints.</li><li>
Ensure flawless coordination between Front Office, Housekeeping, Butler, and Guest Services.</li></ul>
Pre-Opening &amp; Operational Readiness<ul><li>
Lead Rooms pre-opening planning, recruitment, training, and operational simulations.</li><li>
Establish SOPs, service sequences, and quality assurance standards aligned with Faena&rsquo;s ultra-luxury positioning.</li><li>
Partner with IT, Engineering, and Housekeeping to ensure systems, rooms, and public areas are opening-ready.</li></ul>
Leadership &amp; Culture<ul><li>
Recruit, inspire, and develop high-performing Rooms leaders and teams.</li><li>
Foster a culture of pride, accountability, and genuine hospitality.</li><li>
Support Saudization goals through mentoring, development, and succession planning.</li></ul>
Performance &amp; Quality Management<ul><li>
Drive Rooms KPIs including guest satisfaction, cleanliness, service consistency, and operational efficiency.</li><li>
Balance service excellence with cost control, labor productivity, and asset protection.</li><li>
Personally oversee VIP arrivals, residents, and high-profile guests.</li></ul>
Collaboration &amp; Community<ul><li>
Work closely with Revenue Management, Sales, Spa, and F&amp;B to ensure a cohesive guest experience.</li><li>
Act as a visible host and cultural ambassador within the hotel and the Diriyah community.</li><li>
Ensure compliance with Saudi regulations, safety standards, and brand requirements.</li></ul> 
Qualifications 
Who You Are<ul><li>
A Saudi National hospitality leader with senior Rooms experience in luxury or ultra-luxury environments.</li><li>
Ideally experienced in pre-opening, with the ability to build structure without sacrificing soul.</li><li>
A natural host who leads through presence, storytelling, and attention to detail.</li><li>
Deeply attuned to Saudi culture, values, and expectations, with confidence navigating stakeholders and teams.</li><li>
Commercially aware, quality-driven, and emotionally intelligent.</li><li>
Fluent in Arabic and English, equally at ease with guests, colleagues, and owners.</li></ul> 
Additional Information 
What&rsquo;s in it for you...<ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

Director, Rooms (Saudi National)

Explore 1696+ Guest experience expert in Riyadh this February. Find roles across top companies and apply now to boost your career.

1696 guest experience expert jobs In Riyadh

Guest Experience Expert

Guest Experience Expert

Female Massage Therapist - Bedashing Beauty Lounge

Doorman (Saudi)

Sales Associate/Cashier

Front Office Agent - Local

Director, Rooms (Saudi National)