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customer service associate

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sales supervisor

account manager - shipping & logistics Jobs in Finance Jobs In Finance Jobs In Marketing Jobs In Cairo

account manager - shipping & logistics

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crm specialist

customer experience analyst Jobs in Finance Jobs In Finance Jobs In Marketing Jobs In Cairo

customer experience analyst

customer logistics lead

Coca-Cola HBC

<div>
 
 
 ABOUT YOUR NEW JOB
 
 
 <ul>
 <li>
 Comprehensive analysis of Supply Chain.
 </li>
 <li>
 Coordinates the ordering &amp; delivery process for all customers.
 </li>
 <li>
 Close follow up of the order-to-cash cycle &amp; communicating with other teams to improve service levels and customer satisfaction.
 </li>
 <li>
 Solves problems and actively cooperates with other departments to maintain a high level of service levels.
 </li>
 <li>
 Optimize processes by implementing the best solutions to deliver set up KBIs with Customers through improvement of Service Level for Customers, drive operational excellence to ensure best service &amp; optimal cost.
 </li>
 </ul>
 
 
 
 
 
 ABOUT YOUR NEW JOB RESPONSIBILITIES
 
 
 <ul>
 <li>
 Root causes of Out-Of-Stock analysis
 </li>
 <li>
 Root causes of DIFOT components (Out-Of-Stock, Returns, On-Time, Commercial &amp; Financial rejections)
 </li>
 <li>
 Develop implement actions plan to improve sales &amp; logistic processes in CCHBC and Customer defined in analysis project.
 </li>
 <li>
 Preparation of daily/weekly/monthly reports.
 </li>
 <li>
 Regularly tracks plans execution and reacts accordingly.
 </li>
 <li>
 Analyzing DIFOTAI, Case-fill rate and OOS root causes, building mitigation plans and implementing
 </li>
 <li>
 Analyzes and finds solutions to minimize Cost to Supply
 </li>
 <li>
 Plans work independently, set priorities and regularly monitor the level of implementation of tasks, goals and projects
 </li>
 <li>
 Ongoing control of the daily shipment execution to Customers and flexible response to changes in Customer demand and CCH production plans.
 </li>
 <li>
 Performs other tasks and duties specified by the CLM, resulting from the nature of work on the position held
 </li>
 <li>
 Ongoing monitoring and taking care of business objectives realization (KBI: Cost to Supply, Service Level, DIFOTAI and OSA)
 </li>
 <li>
 Timely preparation of all reports at the request of supervisors &amp; stakeholders
 </li>
 <li>
 Managing / working in the SAP system, preparing Customer orders, collecting and managing data in the SAP, controlling shipments execution to Customers
 </li>
 <li>
 Compliance with safety, hygiene and discipline regulations at the own workplace.
 </li>
 <li>
 Meets agreements and deadlines, fulfills obligations to internal and external customers in accordance with company standards.
 </li>
 </ul>
 
 
 
 
 
 ARE THSES YOUR SECERET INGRIDIENTS
 
 
 <ul>
 <li>
 University education, preferably with a &ldquo;quantitative&rdquo; background (business, sciences, engineering, logistics)
 </li>
 <li>
 Knowledge of the English (min. B2)
 </li>
 <li>
 Min. 3-5 years of work experience in FMCG or position of a similar nature.
 </li>
 <li>
 Knowledge related to planning deliveries and fulfilling orders
 </li>
 <li>
 Focus on internal and external customers
 </li>
 <li>
 Planning, organizing &amp; time management skills
 </li>
 <li>
 Understanding of cost/revenue impact of decisions
 </li>
 <li>
 Knowledge about processes in Supply Chain and Sales
 </li>
 <li>
 High analytical skills
 </li>
 <li>
 Negotiation Skills
 </li>
 <li>
 Ability for priority setting
 </li>
 <li>
 Ability to manage work systems and processes
 </li>
 <li>
 Ability to communicate effectively
 </li>
 <li>
 Very good computer skills (e.g. Microsoft Office, Excel, Word, PowerPoint)
 </li>
 <li>
 Experience in working with EDI and SAP systems (preferred)
 </li>
 </ul>
 
 
 
 
 
 HOW WE WILL SUPPORT YOU
 
 
 <ul>
 <li>
 You&rsquo;ll have a buddy who will introduce you to the business, your daily routines during your onboarding period.
 </li>
 <li>
 International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.
 </li>
 <li>
 4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth.
 </li>
 <li>
 Competitive remuneration and social package
 </li>
 </ul>
 
 
 
 
 
 ABOUT YOUR NEW TEAM
 
 
 
 We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
 
 
 We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
 
 
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
 
 
 And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP."
 
 
 At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
 
 
 
</div>

Customer Logistics Lead

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 About the Job:
 
 
 
 As a Last Mile Senior Manager, you will oversee last-mile operations through a team of Area Managers,
 
 
 ensuring smooth, efficient, and customer-focused delivery operations. You will set performance
 
 
 standards, monitor results, and drive improvements across your region while fostering a culture of
 
 
 accountability and excellence.
 
 
 
 Job Code:
 
 
 
 2026CAPI-021
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Lead, manage, and coach a team of Area Managers, ensuring optimal performance across multiple shipping hubs in your assigned region
 </li>
 <li>
 Oversee hub operations indirectly through Area Managers, ensuring adherence to company standards, operational KPIs, and customer satisfaction
 </li>
 <li>
 Develop and implement strategies to enhance efficiency, reduce costs, and improve service levels across last-mile delivery operations
 </li>
 <li>
 Review and analyze performance dashboards and reports from Area Managers to identify trends, risks, and opportunities for improvement
 </li>
 <li>
 Set performance targets and hold Area Managers accountable for meeting service-level agreements (SLA) and operational objectives
 </li>
 <li>
 Partner with cross-functional teams (Customer Support, Commercial, Finance, Tech) to ensure smooth coordination and resolution of hub-related issues
 </li>
 <li>
 Lead continuous improvement initiatives in line with company strategy, including automation, process optimization, and cost efficiency
 </li>
 <li>
 Act as the escalation point for critical operational issues that Area Managers cannot resolve
 </li>
 <li>
 Ensure compliance with company policies, safety regulations, and hub documentation standards across all locations
 </li>
 <li>
 Drive a culture of accountability, customer focus, and operational excellence within the last-mile function
 </li>
 <li>
 Prepare and deliver weekly/monthly reports on performance, challenges, and improvement plans to the Operations Director/Head of Logistics
 
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 10+ years of experience in logistics, last-mile delivery, or e-commerce operations
 </li>
 <li>
 Proven track record in equivalent roles and delivering results in a fast-paced logistics or shipping environment
 </li>
 <li>
 Strong knowledge of last-mile operations, hub management, and delivery SLA optimization
 </li>
 <li>
 Excellent leadership, people management, and coaching skills, with experience managing large, diverse teams
 </li>
 <li>
 Data-driven with strong analytical and reporting skills; able to interpret KPIs and drive continuous improvement
 </li>
 <li>
 Strategic mindset with hands-on problem-solving ability
 </li>
 <li>
 Strong decision-making skills and ability to perform under pressure while meeting deadlines
 </li>
 <li>
 Bachelor&rsquo;s degree in Logistics, Supply Chain, Business Administration, or a related field
 </li>
 <li>
 Proactive, results-oriented, and adaptable leader with a focus on delivering excellence in customer experience
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Last Mile Senior Manager

Unilever

<div>
 
 About Unilever
 
 
 
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 
 
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 
 
 
 Job Purpose
 
 
 
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you looking to break down the barrier between accountancy and management to support business objectives and corporate growth &amp; act as an advisor to leadership, supporting business decision making through a combination of analytical insights, strategic acumen, and commercial mindedness then this role is just for you!
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 <ul>
 <li>
 Plan shipments based on orders and customer requests.
 </li>
 <li>
 Track orders to ensure timely deliveries.
 </li>
 <li>
 Prepare shipping documents (like invoices, Packing list, bills of lading).
 </li>
 <li>
 Coordinate the supply chain procedures to maximize quality of delivery.
 </li>
 <li>
 Communicate with customers, shipping lines, trucker, ports, etc. to achieve profitable deals and mutual satisfaction.
 </li>
 <li>
 Schedule loading plan taking into consideration WHs shifts capacity and vessel schedules.
 </li>
 <li>
 Aware of logistics digitalization.
 </li>
 <li>
 Maintain updated reports of shipments and send to customers.
 </li>
 <li>
 Provide information to customers about the status of their shipments, sudden regelation.
 </li>
 <li>
 Follow up the customer complains (if any) to close internal with clear action plan and responsibility
 </li>
 <li>
 Identify logistics areas for process improvement and cost optimization to ensure expectations are met.
 </li>
 <li>
 Responsible for maintaining, tracking, and analyzing all inbound and outbound shipments, including working with 3PL provider.
 </li>
 <li>
 Responsible for logistics budget center; maintain cost analysis report.
 </li>
 <li>
 Lead the analysis and provide statistical information on the tracking of product shipments, returns and inventory.
 </li>
 <li>
 Evaluate existing capabilities and establish new systems and processes for the tracking, measurement, reporting, and analysis of all processes.
 </li>
 <li>
 Prepare reports on logistics performance measures.
 </li>
 <li>
 Check stock accuracy, FIFO.
 </li>
 <li>
 On-time KPI&rsquo;s.
 </li>
 <li>
 CCFOT&rdquo; Customer Case Fill on Time&rdquo; and reducing delivery lead time.
 
 
 </li>
 </ul>
 
 Experiences &amp; Qualifications
 
 
 
 WHAT YOU WILL NEED TO SUCCEED
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering.
 </li>
 <li>
 Proven experience as logistics coordinator is recommended.
 </li>
 <li>
 Experience in customer service will be appreciated.
 </li>
 <li>
 Knowledge of laws, regulations, and ISO requirements,
 </li>
 <li>
 Ability to work with different internal and external teams and track multiple processes.
 </li>
 <li>
 Computer-savvy with a working knowledge of logistics software (SAP)
 </li>
 <li>
 Outstanding organizational and coordination abilities.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

Logistics & Transportation Lead

Floward

<div>
 
 
 Job Title :
 
 Manager of Operational Transformation
 
 
 
 Location :
 
 Cairo, Egypt
 
 
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 The Manager of Operational Transformation plays a critical role in redesigning, optimizing, and digitizing Floward&rsquo;s fulfillment and delivery operations. This role drives scalable, data-driven solutions across logistics workflows, partners with tech and product teams to resolve operational pain points, and fosters a culture of continuous improvement through structured training, system integration, and change management. The position is pivotal in ensuring operational agility, excellence, and customer satisfaction as Floward continues to scale globally.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Operations Optimization &amp; Workflow Improvement
 
 
 
 
 
 <ul>
 <li>
 Lead diagnostic reviews to identify inefficiencies in fulfillment, warehouse, and last-mile delivery operations.
 </li>
 <li>
 Design and implement streamlined workflows to increase throughput and minimize errors or delays.
 </li>
 <li>
 Leverage KPIs (e.g., processing time, lead time, CSAT) to measure performance and guide improvement.
 </li>
 <li>
 Standardize processes across regions and vendors to maintain service quality and consistency.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration &amp; Tech Enablement
 
 
 
 
 
 <ul>
 <li>
 Act as the operational point-of-contact for backlog items related to product and engineering teams.
 </li>
 <li>
 Drive enhancements in operational systems (OMS, WMS, delivery tracking) to reduce manual work and increase automation.
 </li>
 <li>
 Maintain strong feedback loops between frontline operations and technical teams for issue resolution and system scalability.
 </li>
 </ul>
 
 
 
 
 
 Training &amp; Capability Building
 
 
 
 
 
 <ul>
 <li>
 Design and deliver training programs tailored to fulfillment teams, delivery staff, and operations support.
 </li>
 <li>
 Continuously update training materials to reflect current tools, systems, and protocols.
 </li>
 <li>
 Lead onboarding and development initiatives to enhance workforce productivity and adherence to safety standards.
 </li>
 <li>
 Foster a learning culture focused on speed, accuracy, and excellence.
 </li>
 </ul>
 
 
 
 
 
 Digital Transformation &amp; Systems Integration
 
 
 
 
 
 <ul>
 <li>
 Lead end-to-end digitization of manual or outdated processes within warehousing and logistics.
 </li>
 <li>
 Ensure smooth integration of new platforms that enhance real-time visibility and operational control.
 </li>
 <li>
 Partner with tech teams to manage system upgrades and enforce process governance.
 </li>
 <li>
 Champion adoption of digital tools through enablement and structured change support.
 </li>
 </ul>
 
 
 
 
 
 Change Management &amp; Continuous Improvement
 
 
 
 
 
 <ul>
 <li>
 Lead change initiatives across operational processes and system landscapes.
 </li>
 <li>
 Build communication and engagement plans to support new process rollouts and transitions.
 </li>
 <li>
 Monitor implementation outcomes and ensure sustainable adoption of process innovations.
 </li>
 <li>
 Proactively eliminate bottlenecks and elevate the customer experience through smart, scalable solutions.
 </li>
 </ul>
 
 
 
 
 
 Strategic Alignment &amp; External Collaboration
 
 
 
 
 
 <ul>
 <li>
 Align operational strategies with company-wide growth and service goals.
 </li>
 <li>
 Collaborate across functions for integrated improvement efforts.
 </li>
 <li>
 Contribute to strategic planning with data-driven insights and recommendations.
 </li>
 <li>
 Partner with external vendors to explore and deploy innovative logistics solutions.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 <ul>
 <li>
 
 Strategic Thinking
 
 : Ability to translate business goals into operational improvement initiatives.
 </li>
 <li>
 
 Process Optimization
 
 : Proven track record in reengineering workflows and boosting operational efficiency.
 </li>
 <li>
 
 Project &amp; Change Management
 
 : Skilled in managing system rollouts, change initiatives, and stakeholder alignment.
 </li>
 <li>
 
 Tech Collaboration
 
 : Experience working closely with product, engineering, and data teams to enhance systems.
 </li>
 <li>
 
 Training &amp; Development
 
 : Adept at building training strategies that drive frontline performance.
 </li>
 <li>
 
 Communication &amp; Influence
 
 : Strong ability to align diverse teams around a shared vision of operational excellence.
 </li>
 <li>
 
 Analytical Thinking
 
 : Comfortable using performance metrics and data to drive decisions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Industrial Engineering, Operations Management, Business Administration, or a related field; a Master's degree is a plus.
 </li>
 <li>
 5&ndash;7 years of experience in operations, fulfillment, or logistics&mdash;preferably within e-commerce or retail sectors.
 </li>
 <li>
 Demonstrated experience leading transformation or improvement projects across supply chain functions.
 </li>
 <li>
 Hands-on knowledge of OMS, WMS, TMS systems and process mapping tools.
 </li>
 <li>
 Familiarity with lean methodologies, Six Sigma, or similar process improvement frameworks.
 </li>
 <li>
 Experience managing cross-functional teams and stakeholders across geographies.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About Floward :
 
 
 
 
 
 
 
 Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
 
 
 
</div>

Manager of Operational Transformation

MAGRABi Retail Group

<div>
 
 
 JOB PURPOSE
 
 
 
 
 
 
 Leads and monitors the logistics (Importing &amp; Exporting procedures) &amp; Warehousing function along with its budget and setting KPIs. Also, will be involved in Store Opening plans and projects to ensure a coherent supply chain operations and procurement requirements. As well as assisting the team to operate efficiently to ensure the right item reaches the right customer at the right time, in addition to Product Registration
 
 
 
 
 
 
 
 
 
 Qualifications and Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 
 any related field.
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Very Good understanding of government import regulations
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 7-9 years of experience in a similar role
 </li>
 <li>
 0-2 years of experience in a managerial role.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Assist the Warehouse Team Leader in creating Purchase Orders of Non-Trade items to avail all needs of the stores (Eye test unit, etc)
 </li>
 <li>
 Negotiate contracts to support all Supply Chain Functions
 </li>
 <li>
 Liaise between all departments to ensure any store opening needs are fully met such as warehouse and to settle discrepancies and payments to suppliers
 </li>
 <li>
 Motivate and lead the logistics &amp; warehouse teams while monitoring their KPI&rsquo;s and resolving issues
 </li>
 <li>
 Handle escalated issues with Suppliers &amp; Product team in alignment with higher levels of work to properly resolve daily problems.
 </li>
 <li>
 Manage Fixed asset PO creation and ensure its right cost allocation
 </li>
 <li>
 Accountable for all logistics and warehousing budgets
 </li>
 <li>
 Responsible for registration of Contact Lenses while liaising with internal and external stakeholders (such as: Ministries of Health &amp; Commerce).
 </li>
 </ul>
</div>

Associate Manager - Supply Chain

bioMérieux

<div>
 A family-owned company, bioM&eacute;rieux has grown to become
 
 a world leader in the field of in vitro diagnostics
 
 . For more than almost 60 years and across the world, we have imagined and developed
 
 innovative diagnostics solutions
 
 to
 
 improve public health
 
 . Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.
 
 
 We more than 100 employees in Africa with presence in 6 countries: South Africa, Ivory Coast, Algeria, Egypt, Kenya.and Nigeria.
 
 
 Come and join a family-owned global company with a long-term vision, and a human-centered culture.
 
 
 
 Main Accountabilities
 
 
 
 <ul>
 <li>
 Lead end-to-end supply chain operations, including procurement, logistics, inventory management, and distribution.
 </li>
 <li>
 Develop and implement supply chain strategies to ensure product availability, cost efficiency, and regulatory compliance.
 </li>
 <li>
 Collaborate with cross-functional teams&mdash;Finance, quality, regulatory, and commercial&mdash;to align supply chain processes with business goals.
 </li>
 <li>
 Manage supplier relationships and performance to ensure quality, reliability, and risk mitigation.
 </li>
 <li>
 Prepare forecasts with local marketing, distributors demand management meeting and S&amp;OP of the subsidiary; or contribute to Clusters one, alert on demand/supply issues and consider PI/PO plan, optimize distributor inventory levels when applicable.
 </li>
 <li>
 Control/steer logistics operations for secondary network level (warehousing and transportation); provide technical support (safety, regulatory and quality policies;) submit and roll out CAPEX.
 </li>
 <li>
 Lead the team manage and monitor team's workload and performance; define objectives, methods and skills needed, in compliance with all applicable regulations; drives budget/resources for his perimeter.
 </li>
 <li>
 Manage new ERP (SAP) implementation.
 
 
 </li>
 </ul>
 
 Who are you ?
 
 
 
 <ul>
 <li>
 Holder of master&rsquo;s degree in supply chain, engineering or at least Bachelor&rsquo;s Degree with relevant experience.
 </li>
 <li>
 Minimum 10 years of experience in supply chain management, preferably within the IVD, medical devices, or pharmaceutical industry.
 </li>
 <li>
 Experience in SAP and ERP systems implementation.
 </li>
 <li>
 Ability to translate goals into action plans.
 </li>
 <li>
 Profound Sense of ownership
 </li>
 <li>
 Adaptability / Flexibility (Mastery).
 </li>
 <li>
 Customer / Business oriented (Mastery).
 </li>
 <li>
 Expert in demand management and logistics (warehousing and transportation), strong negotiator.
 </li>
 <li>
 Ability to lead and manage Team
 </li>
 <li>
 Proper communication skills with relevant business Stakeholders
 
 
 </li>
 </ul>
 bioM&eacute;rieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.
</div>

Egypt Supply Chain Manager

Schneider Electric

<div>
 
 
 Role Summary:
 
 
 <ul>
 <li>
 The MEP Site Senior Engineer will lead the complete delivery of the Distribution Control Center (DCC) under the Sharm DCC.
 </li>
 <li>
 This role requires strong leadership in managing civil and MEP subcontractors, overseeing integration of all technical subsystems, and coordinating with internal departments including design, procurement, logistics, warehouse, contracts, and planning.
 </li>
 <li>
 The role also includes full commercial responsibility for budgeting, invoicing, contract administration, claims, and change management.
 </li>
 <li>
 The ideal candidate will have a proven track record in delivering complex infrastructure or utility control room projects and possess excellent project management, technical, and stakeholder engagement skills.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Project Leadership &amp; Execution:
 
 
 <ul>
 <li>
 Lead the full lifecycle of the Control Room project from design through commissioning.
 </li>
 <li>
 Ensure delivery within scope, schedule, budget, and quality parameters.
 </li>
 <li>
 Establish governance, reporting, and escalation protocols.
 </li>
 </ul>
 
 
 Civil &amp; MEP Subcontractor Management:
 
 
 <ul>
 <li>
 Oversee all civil and MEP works (Low voltage, light current, etc.) related to the control room infrastructure.
 </li>
 <li>
 Manage subcontractor performance, ensuring compliance with safety, quality, and technical standards.
 </li>
 <li>
 Review and approve construction drawings, method statements, and work schedules.
 </li>
 <li>
 Conduct regular site inspections and progress reviews.
 </li>
 </ul>
 
 
 Subsystem Integration &amp; Interface Management:
 
 
 <ul>
 <li>
 Lead the integration of all subsystems (SCADA, GIS, telecom) within the control room.
 </li>
 <li>
 Coordinate interfaces with telecom, and cybersecurity systems.
 </li>
 <li>
 Resolve technical and operational interface issues proactively.
 </li>
 </ul>
 
 
 Cross-Functional Coordination:
 
 
 <ul>
 <li>
 Collaborate with subcontractor
 
 design teams
 
 to ensure constructability and alignment with project requirements.
 </li>
 <li>
 Work closely with
 
 procurement
 
 to ensure timely sourcing and delivery of materials and services.
 </li>
 <li>
 Coordinate with
 
 logistics and warehouse
 
 teams for inventory management, material handling, and site deliveries.
 </li>
 <li>
 Align with
 
 planning and scheduling
 
 teams to track milestones and manage dependencies.
 </li>
 </ul>
 
 
 Commercial &amp; Contract Management:
 
 
 <ul>
 <li>
 Develop and manage project budgets, forecasts, and cost control measures.
 </li>
 <li>
 Oversee invoicing processes and ensure timely payment cycles.
 </li>
 <li>
 Administer contracts, including scope management, compliance, and documentation.
 </li>
 <li>
 Manage change orders, claims and ensure alignment with contractual obligations and project goals.
 </li>
 </ul>
 
 S
 
 takeholder &amp; Customer Engagement:
 
 
 <ul>
 <li>
 Serve as the primary point of contact for customer and other key stakeholders.
 </li>
 <li>
 Manage expectations, communication, and reporting to internal and external parties.
 </li>
 <li>
 Support regulatory compliance and interface with local authorities as needed.
 </li>
 </ul>
 
 
 Risk, Quality &amp; HSE Management:
 
 
 <ul>
 <li>
 Identify and mitigate project risks and issues.
 </li>
 <li>
 Enforce HSE and quality standards across all project activities.
 </li>
 <li>
 Conduct audits, inspections, and compliance reviews.
 </li>
 <li>
 Promote a culture of safety, accountability, and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in electrical, Civil, Mechanical, Electrical or related Engineering field.
 </li>
 <li>
 Minimum 5-8 years of experience in infrastructure, utility, or control room projects.
 </li>
 <li>
 Proven experience managing civil and MEP subcontractors and complex system integrations.
 </li>
 <li>
 Demonstrated experience in commercial project management, including budgeting, invoicing, contract administration, and claims handling.
 </li>
 </ul>
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Familiarity with local construction regulations and utility standards in Pakistan.
 </li>
 <li>
 Proficiency in project management tools (e.g., MS Project, Primavera, Power BI).
 </li>
 <li>
 Strong leadership, negotiation, and conflict resolution skills.
 </li>
 <li>
 Excellent written and verbal communication in English
 </li>
 <li>
 PMP, PRINCE2, or equivalent project management certification.
 </li>
 </ul>
 
 
 
 
 
 Work Environment:
 
 
 <ul>
 <li>
 Based in Sharm El sheikh and Cairo.
 </li>
 </ul>
 
 
</div>

MEP Site Senior Engineer – Sharm Elsheikh DCC

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